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jjshouse.com Consumer Complaints & Reviews

JJsHouse — refund

I ordered a dress from here for 133 dollars. I received the dress and there were loose seams and strings hanging out not connecting the drapes appropriately. I emailed them with...

1 comments Clothing, Shoes & Acc  · Aug 24, 2018

JJsHouse — wedding dress

I ordered a dress on February 18 and received it on March 19, 2018. I ordered the dress exactly as it was pictured in their online catalog. The dress I received did not look like...

3 comments Clothing, Shoes & Acc  · Mar 21, 2018

JJsHouse — dress

I ordered a custom sized dress for my daughter's wedding on March 17 and it looks nothing like the picture you display on your site . Not only that but it is too big and too long...

Clothing, Shoes & Acc  · Feb 18, 2018

JJsHouse — no refunds on products

This is the WORST experience I've ever had purchasing a dress. I ordered a dress and received something that was way too small. Silly me-- I decided to try again and reorder in a...

Clothing, Shoes & Acc  · Jan 01, 2018

JJsHouse — scammers

Not sure who to blame, but I received a wedding dress bigger than the one I ordered initially. Needless to say, I ordered the dress using their sizing charts and I am aware of my...

JJ's House — wedding dress unsuitable/no return policy

I purchased a dress from JJ's House and realized the moment I put it on that it was not the design for me. Having limited time I contacted the company via email as per their...

JJsHouse — fraud

Buyers, beware. They don't accept returns and you will be left with the wrong items. They do no returns and no refunds. Even though they have very understandable policies on the...

JJ's House — custom made dress

BUYER BEWARE! I ordered a custom made dress from this company in July of 2017 for a cruise in August. When it arrived, the top portion of the dress was way too large. I could not...

JJsHouse — bridesmaids dress

I ordered a dress that was twice my usual size (I'm an 8) and I ordered a 16 because bridesmaids dresses tend to run really small. I got the dress and it didn't fit at all. They...

JJs House — product and service

I ordered my wedding dress and I will dress is beautiful except dress have a stitching defect.I shared the pics and they said some time it might not be as perfect as expected so...

JJsHouse.com — I would never recommend jjshouse to anyone

I bought a dress from JJsHouse website and it didn’t fit. When I contacted them and asked about replacement I was shocked to get “NO” as an answer. Their rep in the message said...

JJsHouse — not providing refund despite dresses not being the ordered colour

Unless your order fits and looks perfect, their customer service is ridiculous, offering no real help or compensation. After advice from the online support team, I ordered fabric...

JJ's House — dirty wedding dress

I have purchased a wedding dress from JJ's House online store and it was lovely, I really liked the dress, but there was a huge yellow stain on the bottom. I made a picture...

JJs House — mother of the bride dress/would not accept return

On 12/14/16 I ordered a dress through jjshouse & received it on december 27, 2016. Read their return policy which states if you want to return it must be within 7 days of the...

JJsHouse — partial refund

I had a bad experience with JJsHouse. Purchased a dress from this website and paid the full price for it. While I was waiting for it to arrive it was put on sale and price was way...

JJ's House — dress

I ordered a dress for my daughters wedding. I received thee dress and it did not fit. I could not even zip it up in the back. I contacted customer service to get a return ticket...

JJsHouse.com — they are refusing to allow me to return dresses ordered

I have gone to several bridal shops and tried on mother of the bride dresses. I wear a size 14 across the board. There for, I thought it was safe and I ordered 3 dresses for my...

JJsHouse.com — ridiculous!! wrong size and color!

I've ordered a dress from www.jjshouse.com and when it finally arrived it was extremely small! I immediately contacted customer service and asked for an exchange and they said ok...

Jjhouse.com — pieces of junk!

I've purchased two lovely dresses from JJhouse store. When my order finally arrived and I've opened the package I was extremely disappointed! My dresses looked like pure garbage!...

Jjhouse.com — total scam!

About two months ago I've ordered a dress from this website and shipping was extremely slow and I did not receive it when I needed it. The worst part was that the color wa...

JJsHouse — awful company!

I ordered a dress from jjshouse about three weeks ago and when it finally arrived the size was incorrect and the dress was 2 inches shorter! I contacted customer service and...

JJsHouse.com — never again!

I am very disappointed with JJsHouse! At first I thought that JjsHouse is a professional online dress company with a well-designed website. I liked the website, because it wa...

JJsHouse.com — don't order anything from them.

I recently received a cute, well made dress. But the dress didn't fit, it was far too big. I gave them a waist measurement of 25", but the dress they gave me had a waist of over...

JJsHouse.com — brokerage fee cod

We are renewing our vows so I ordered a wedding dress from JJsHouse.com I liked the idea that they could customize the measurements for me and the prices seemed reasonable. I...

JJsHouse — return policy

My daughter was late in deciding to get a dress and go to the prom. We crossed our fingers that a stock size dress would fit and ordered from JJsHouse.com The dress was of a high...

JJsHouse.com — charge twice on c.c.

here is the fist message that i send to this compagny on the 22 january 13 (hi my name is Monique Dion and i made a misteak on my oder, we a got the comfirmation my email adre...

JJsHouse.com — buy at your own risk and be prepared to be screwed by this company and paypal

I purchased a wedding dress to receive NO LATER than April 5. I was in constant contact with this company for 46 days and was promised that I would receive it by that date. How...

JJsHouse.com — received not as described

Purchased March 19, 2012 a CUSTOM SIZE wedding dress with petticoat to be delivered no later than April 5, 2012. Wedding was scheduled for April 8. After being in constant contact...

JJsHouse.com — a complete waste of money

DO NOT BUY FROM JJ's HOUSE! They can make any error they want and they don't do a thing about refunding money or making it right. A complete waste of money. I am so...

JJsHouse.com — don't buy from this scam site

DON'T buy from this site! It is a scam!! I ordered a dress for my daughter's formal. Well, the one we received wasn't even close the pictured item, the zipper...

JJ's House — terrible dress

I just bought a dress and the seams were all uneven the whole right side of the dress was almost in the front so you could see this big line going down the front of my hip and...

JJ's House — no returns accepted

I ordered a dress on 7/20/11 and received 8/25/11. On 8/26/11, in accordance w/JJsHouse return policy instructions, I notified them of my intent to return the dress for a refund...

JJsHouse.com — wouldn't return clothing

My sister and I both purchased dresses from this company. My dress came and appeared worn, had a brown stain on it, and appeared poor quality in general. My sister's had little...

JJsHouse.com — I got conned out of over a $100

I ordered a dress sized to what their website indicated according to measurements. Everything fit except the top which had a 3 or 4 inch gap when trying to zip it up. Their return...