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HolidayCars / worst customer service on earth

Shelley on Nov 29, 2017

I am so tired of them. Will this ever end? They haven't resolved my issue yet because they can't find a person who's responsible for ... cancelations!! Oh god, does it happen so rarely or what? Well, I reserved a car but then changed my mind. Called them to do it (I thought it would be the...

HolidayCars / don't know what to do

Ljupka on Nov 7, 2017

I booked a car in Barcelone, Spain. Needless to say, they were veeeeery quick in taking my money. Just BAAAAM and it's gone... I waited for 2 days or them to send me a confirmation email. but had never received it. Then I called their customer support and wrote a couple of emails. Never...

HolidayCars / terrible experience

Akane on Oct 3, 2017

I always plan wayyyyyy ahead of time, so I rented a car almost 2 months before visiting. I paid all the money they wanted and waited for my vacation. However, two days before my trip I found out they canceled my reservation. Thanks to my natural paranoia I was checking everything before...

Holiday Cars / car rental

Ashley DuPree on Sep 12, 2017

Hello, I rented a car with Holiday Cars on July 1st. I reserved the car in advance online and paid in full for the reservation. I was running late to pick up my rental, but couldn't find anything too specific about late pickup times (only late returns) so I didn't worry. When I arrived I...

Auto Europe /

flogger on Aug 31, 2017

on arrival at Alicante airport we got to the desk, with our receipts of full payment of 2 cars for the duration of our holiday!!!we gave our letters to the lady behind the desk who"s English was not particually good to be dealing with british holiday makers.She asked us for...

HolidayCars / rental car

juanolas on Jul 7, 2017

07/07/17 I have booked a rental car with them for 145€. After 3 days the send me an email to my spam inbox saying the booking has changed and the price is now 219€ because the rental car company owner of the car modify its terms. Their policy is 48h prior of the pickup full refund. My...

Fox Rent A Car / delivery of the car with very bad conditions with no any other option

Senol on Jun 19, 2017

We made the reservation through ; Our choise was Ford Focus and made the prepayment by credit card. They approved the reservation by saying that the car would be Hyundai Accent (which is not similar with Ford Focus). Checking with the local agent Fox Rent A Car at Turkiye...

Holiday Cars / car rental

Toni Risk on May 18, 2017

I reserved a car in my name with credit card in my husbands name for May 2-10. Was denied pick-up of original reservation because of card having my husbands name on it instead of mine even though I had both our ID's. Ended up paying twice as much with another company and was refused any... / rental car provider

Ann Wright on Sep 28, 2016

I used to book a car for our vacation in Italy, I was to get the car with Enterprise, on September 10, 2016. We had a rental voucher stating that we has paid in full. Our voucher number was [protected]. We had even given our flight number as requested. Our flight was delayed... / insurance claim

Whilst Traveling in Australia my partner and I hired a hire car on the 10th November 2009 through the internet company Holidaycars uses cars from larger companies such as Thrifty, Avis etc depending on availability. In our case Holiday cars had booked us with Thrifty. ...

Rental Cars / taking $922.00 from my Mastercard without making reservation and not acknowledging their mistake.

Dear SirMadam I filled out a booking form with Holiday Cars giving my mastercard details but did not finish the form e.g.submit as the details were wrong dated 13th Jan 2010. On the 17th of Jan 2010 I again filled out a form with mastercard details and the web page collapsed. Several day...