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expedia.com Consumer Complaints & Reviews

Expedia / Refund for cancelled flight

Charlotte321 on Feb 20, 2017
I cancelled a flight that I had organized with Expedia for my boyfriend [removed] on the 19th of December and I was told I would get a refund of 747.27 euros. The booking reference is: 7216373302035. That same day I realized that the account linked to the card that I had used to book the...

Skynet / Bad service for delivery and customer service

Kaka Poh on Feb 4, 2017
I was received a call from skynet to check my address due to driver cannot found my address. I was provided a full correct address to that agent from customer service, reconfirmed again and again with him my address, but until today I still haven't get my courier!!! From beginning of...

Expedia / Refund for air tickets

musicant on Jan 7, 2017
I purchased in february 2016 a package for 3 people to dominican republic for november 21, 2016 to november 27.2016. The package included air fare and all inclusive hotel. Price was 2, 296.55. Internary # : 1128787896547. On august 29, 2016 my flight was cancelled due to problem with...

Expedia / Online insurance purchase excluded phone completion

LD Kranz on Dec 18, 2016
September 10, 2016 I made round trip reservations and bought insurance. I did this with online "chat" representative. I asked to add a hotel in return destination city and online chat rep said I'd have to call Expedia to complete that task. I called and made hotel reservation in...

AARP Services / Expedia

Dr Brooks on Dec 8, 2016
From nov. 16th to nov. 19th i stayed at the south point hotel in las vegas. I booked this hotel through the crooks of expedi and was over-charged $63.00 from south point after expedia got $265 before i even checked into this thieving hotel not to mentioned having to pay $85 just for...

Expedia / Hotel & their customer service!

Gary&Khoa on Dec 6, 2016
Expedia / oyo malaysia hotel chain misrepresentation, false advertisement! When is a hotel not a hotel ? When advertised through oyo malaysia on expedia etc! In good faith i booked a hotel through expedia.Co.Uk after extensive research on their website and others for a hotel in kuala...

Expedia.com / Hotel reservations denied by hotel royal dar al eiman at makkah saudi arabia

Dr Ali Al Shehabi on Dec 4, 2016
Booking reference issued by expedia : 1147052796562 + 5 others, I am writing to you to raise an issue about online travel agent at expedia.com . Expedia.com, for the past two months, refuses to resolve my above denied reservations at hotel makkah royal dar al eiman. Copy of massage sent to...

Expdia.com / Hotel booking

benjamin schofield on Nov 29, 2016
9/29/2016 I accidentally booked a hotel reservation in Montreal, that had the same name as a hotel in Paris that I was trying to book. I was distracted by a 6 month old baby at the time. I realized my mistake immediately and called customer service right away. I was advised by customer...

Expedia / Customer service

Kaede626 on Nov 18, 2016
I placed a order for a flight that was listed at $965. When I submitted the order, however, I was charged $4, 944 -- a full $3, 979 overcharge! When I called to report the problem, I was placed on hold for over an hour after being told that the overcharge was due to an issue on their...

Expedia / Rent a car cheet

klipper on Oct 28, 2016
On 13 Oct. 2016 I booked at Alamo midsize SUV through Expedia.com in Denver (DIA) for 16-23 Oct.2016. I paid to Expedia $238.26 plus Car Rental Insurance $80. Alamo charged me with $431.03. This sum also included taxes and fees. The whole sum I paid is $749.29 or $107.04 per day. Compare it...

Expedia / Fraudulent review sent from my google account w/o authorization

James Calkins on Oct 16, 2016
The following is a reply I received from Expedia: Dear James, Thank you for contacting Expedia about deleting the submitted review for your reservation at Super 8 Chico Ca. We apologize for the inconvenience; however, once a review is approved and posted, we are unable to delete or revise...

Expedia / Wrong information expedia gave which cost me alot

the_gold666 on Aug 17, 2016
My story is that I booked a car using Expedia to go for a road trip in Europe the cost was about $800 without insurance. after checking other companies deals I found a good deal through one of the car company website, and that was about $1400 with full insurance with Excess of $ 0 in case...

Expedia / Trip

Jennifer Lacatus on Aug 11, 2016
I booked 2 separate itineraries going to Grand Cayman in two different hotels. I received an email stating one of the hotels will be closing the pool during our stay. I tried to transfer the one party to the other hotel. Expedia said they could do that but the charge was more than what I...

Expedia / Reservations

Raybe on Aug 5, 2016
On 4 Aug 2016, I made a reservation for a hotel but inadvertently forgot to provide the date. Expedia the put a date in the form instead of informing me the field was not entered.` I called, but this was an non-refundable price, so I was stuck with making another reservation. The form on...

Expedia / Expedia airline ticket purchase

Rob L5 on Jul 21, 2016
I purchased 9 tickets back on 4/25 through Expedia for Dynamic Airways round trip flights (403 and 404) from JFK to Cancun from 8/14 thru 8/21. When I originally tried to reserve seats, I was advise to wait until about a month before the flight to contact the airline for the seat...

Expedia.com / Customer service for flight refund/credit

Iris Ingram on Jul 5, 2016
Name: Iris Ingram Itinerary Number: 1135761134013 On May 19, 2016, I made a reservation (2 round trip tickets from Los Angeles, California to Naples, Italy departing July 5, 2106). Due to a US State Department Travel Advisory warning Americans about travel to France during the month of...

Astor Crowne Plaza New Orleans / Expedia / Prepaid cancellation refund

Ajay Verma on Jul 1, 2016
Hello my name is Ajay I booked two rooms via Expedia for Crowne Plaza New Orleans French quarters. We arrived Sat 5pm june 25th, 2016.I had booked two rooms for 4 days. However on the second day June 26, 2016 there was a murder in front of the Hotel in early hours . I went to get coffee next...

Expedia / Cancelled trip due to illness and they won't refund my money

Gables65 on Jun 5, 2016
I have turned this company into the BBB and did not receive a response. I had a vacation planned for Arizona and purchased the traveler's insurance. I asked for a refund from Expedia and they will not refund my money. The airlines did, the car rental did but Expdia stated that they can not...

Expedia / No refund

NicCPTSA on Apr 28, 2016
Dear Customer Support, Customer Services, Booking Reference: S#4335931, Account Reference: M-13300553 I am experiencing the following issue: I have booked numerous trips with Expedia but as of late, I have had nothing but complications, messages ignored regarding refunds and overall...

Expedia / Flight hotel deal

Doroti on Apr 27, 2016
I bought a last minute deal with expedia from miami to punta cana all inclusive, as i am trveljng to american and carabbien by my self i rather do the all inclusive deals . So i book the holidayd cost me 1100 dollars for 4 days, after 3 hours i got a cancelation email sayn that expedia had...

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