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chryslerfinancial.com Consumer Complaints & Reviews

Chrysler Financial / poor collection practices

Ag

I am writing this so that anyone considering getting a car using chrysler financial knows what kind of company they will deal with. My mother in law was killed in a car accident on August 3rd, it was not her fault and was a freak accident where really no one was at fault but she was rear...

Chrysler Financial / inapropriate customer service and negligent work ethics

Si

Chrysler Financial's Collection Department has the most disrespectful customer service reps. I have NEVER dealt with people so RUDE! They cut you short, will not let you finish talking, speak over you, literally ARGUE with you, admit their fault but will not acknowledge responsibility...

Chrysler Financial / harassing me

Tu

Chrysler chrysler chrysler... Every time they call me I am going to put down what they say. I am going to put down everything that is said in that conversation. I will paste the same thing that I put on this website and I am going to send it to my 297 email contact list. Exact words. On...

Chrysler Financial / title to register car in new state

Su

After we moved to PA from NJ, we tried to get a title from Chrysler Financial so we can register our car in PA. The car had been repossessed at one point and payments were made late because my husband is unemployed. But we did make payments. We have been trying to get the title for over 6...

Chrysler Financial / harassment

Ga

I gazzie glenn is currently on disability for some surgery I had and having, my account # is [protected], I have disability through chrysler with monumental insurance, their # is [protected] claim#a532051-2 which havent paid my disability since december 2008, I have explain that to...

Chrysler Financial / harrassing collection calls

Sa

Not only do they call my home more than 5 times a day, the have called my landlord (using a reverse address locator), they have called my Fiance's work after one (ONE) phone call. Our cell phones were shut off. They would call our home phone, our cell phones, our landlords number (he...

Chrysler Financial / have not recieved registration/pink

Jo

I Joe Chacon gave a cashiers check to Chrysler Financial on 4-2-08 to the seller of a 2005 sebring vin#1c3el55r55n561729 ms tomoneres dl#e1029932 and car license is6c0s575. I submitted a transfer title, bill of sale, smog, and accuired car insurance from gieco (but at the time AAA) for the...

Chrysler Financial / online payments

Th

I have tried repeatedly to make an on-time online car payment. First the website will not accept my id and password which has not been changed. The website will not let me change my info due to "technical problems. " When calling customer service, my call is terminated with the recorded...

Chrysler / customer service

Sh

We previously bought a Chrysler car and paid all payments on time through Regency, no problem. When we traded it in, they did not give us the opportunity to set up payment date and they set it 2 weeks before payday. We told them immediately and they said after 6 months it could be changed...

Chrysler Financial / harassing phone calls, rude.

Re

We have been having a financial hardship. Our loan has one year left. I have always overpaid to make it even. Some months in the past years I have paid up to $900.00 a month just to stay ahead, in case times like these have fallen upon us. Well, last month I paid a payment short of the...

Chrysler Financial / scam charges

For the last 11 months we have had no income and have done everything we can to pay our bills to keep our perfect credit as good as we could. We have been a few days late and have been charged late charges, which we have paid. I tried to pay online yesterday and the website wouldn't take my...

Chrysler Financial / fraud and scam

For 7 days I was trying to get through on the web site to make a payment. Needless to say 4 hours wasted. So I called, (I tried previously for an hour and it was speaking french and the I kept getting hung up on) they have the rudest customer service I have ever dealt with in my life. How...

Chrysler Financial / terrible employees

I have written many times to make payment arrangements with Chrysler Financial for my vehicle. I have fallen behind due to some financial hardship. They do not answer my emails. I have asked them to call at reasonable hours because I work a night shift and don’t get off work until...

Chrysler Financial / rip off

I paid the excise tax on my leased vehicle on May 6, 2008. My next bill from Chrysler acknowledged receipt of my payment (both the monthly lease amount and the excise tax--$940 in total) but it still appeared as a charge--they were still asking me to pay $940. It's been like that ever...

Chrysler Financial / terrible experience

Chrysler Financial is not willing to work with a customer They constantly harass us both at home and work, 4-5 times a day. We have hit on some hard times, but do the best we can to make the payment. It may be late but a payment is made Chrysler Financial has even sent us letter...

Chrysler Financial / terrible company

We are in the same boat!! We elected to give up one of our Chrysler vehicles because of hard times. They are calling me and the wife 15+ times a day and also calls are also before 8:00am. Also - I am 3 days late on payment on 2nd vehicle I am keeping and the harassing calls are still...

Chrysler Financial Services / fraudulent information

In March/April 2007, my 22 year old daughter purchased a used 1999 Honda CRV from a local dealer and used Chrysler's Financial Services to finance the balance she owed on the vehicle. She is a full-time student who has consistently paid her monthly account bills on time or before they...

Chrysler Financial / harassing me for my payment that was not late

Chrysler Financial applied my new lease payment to an old account, which was paid in full. The new lease payment was due 7/1. They received it 6/27. The payment was exactly the amount of the new lease. I received a statement on the old 36 month lease that I now had a credit of $19...

Chrysler Financial / illegal collection practices

I have been involved with Chrysler and their over the top collection practices. If 10 phone call a day from several different phone numbers is not enough, they have now somehow acquired by telephone bill because they are calling people that I did not list on my credit application a...

Chrysler Financial / processed my online payment two times

I used the online payment method to pay my car loan on a Saturday only to find out that it was not processed. A representative said that it was going to be late on Monday and I should make a payment now! but I asked what about the first payment" she said that it was not in the system and...

Chrysler Financial / extra money added to end of my loan

Ms

I will never use Chrysler financial again. They suck out loud. I had a six year loan, payments at 350.00 a month. My car loan was up in June. I called in May because my pay-off balance was 900.00 dollars. I thought it should be 700.00 dollars. They said the extra money was interest owed on...

Chrysler Financial / processed payment twice

On May 23, 2008, Chrysler Financial processed my $610 car payment TWICE by their mistake. After battling with them for 3 weeks, and being promised an overnight check, with absolutely no follow through, I finally received the refund check (via snail mail and I live in North Pole...

Chrysler Financial / harassment and fraudulent collections

Mj

I am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you... unwilling to give me my accurate balance... I was running behind on two payments, due to medical...

Chrysler Financial / poor customer service

My checking account of 20 years was hacked. Due to that fact, the bank had to change my account number because they wanted me to be safe (thank you Wachovia) I had already posted my payment on time to Chrysler financial. But because of the mishap I had to call customer service and let them...

Chrysler Financial / chrysler ruined my credit

I financed a Chrysler 300M with our local dealer, whom I have bought 3 Chryslers from in 7 years, my first payment was due March 1, 07. June 1st, 2008 Chrysler financial reported 6 30 day late on my credit report. After speaking with every idiot working for the finance company I finally...

Chrysler Financial / they have lost another customer

I would like to start by saying that I have had two vehicles financed by Chrysler Financial. My first, a '05 PT Cruiser I bought brand new with 60 miles on it at a 4% interest rate. Drove it, loved it, never a problem, and always paid more than what my set payment was. So, why not...

Chrysler Financial / very rude customer service

My first 6 payments were not reported to credit bureaus but when I fell short due to health issues they reported me, not to mention that when I took 2 deferments they listed it as non payment and repo my car. My 81 yr old mother lived in another state and they would call her everyday at...

Chrysler Financial & Leasing / overcharging payments and fees!

Ja

At the time that anyone signs a lease with the above firm, you always make your first payment prior to departing the dealership. For example, I leased a 2005 Pacifica on January 24, 2005 on a 39 month lease making the first payment, leaving 38 additional payment left on the lease. Chrysler...

Chrysler Financial / 8 calls a day every day from chrysler

Mi

Chrysler Financial has been asked to stop calling us 8-12 times every day starting at 8:01 am 7 days a week. I also asked supervisors to stop calling my wifes work, which is against the law if I request so. They blame all the calls on a computer dialer. No one will accept responsibility. It does NOT...

Chrysler Financial / scam and fraud!

I have been hounded by Chrysler Financial collections even with a payment only 11 days late. I get repeated phone calls daily sometimes 6-8 on my cell phone costing cell usage. The people calling are very rude and demanding even after I told the supervisor I am behind about a month. If...

Daimler Chrysler Financial / fraud and cheating!

We purchased 3 vehicles over a period of time with Chrysler and subsequentally had finance agreements on the 3 vehicles we paid all of them on time with online payments. In December we experienced a no money situation with our businesses having a dramatic slowdown, probably due to the...