chinabuye.com Consumer Complaints & Reviews
Leon Mauer on Feb 21, 2014
Bought a phone- sent-never received. Asked company to send another one since I bought Insurance for loss. The said pay us $40 USD for Airmail we shall then send phone out. I said where is my original one-they said we don't know. The idea is that unless you file a complaint with your...
Timalore on Dec 19, 2012
Bought a 56$ tablet and it worked for just over 1 month (the warranty on the site is 1 month for everything). They refused to give me a refund. After a long process of many forum threads and a long help ticket (totalling 10-15 responses), I then made a long descriptive post in the forum...
Ovliken on Dec 10, 2012
I ordered $180 worth of goods on 9th September, paid for DHL. By the 27th they finally sent out my package - or so I thought. When I recieved it, only half of my package was in there, with the other half coming via HK Post because they "miscalculated" postage. Its now the 10th of December...
Pliter on Oct 9, 2012
This web store cannot be trusted. My first order with Chinabuye.com was more or less ok, it arrived within a month. 3 months later, I placed the 2nd order with them. This one never arrived. The tracking number only shows it was accepted for mailing at some postal office in China, but nothing...
Ossone on Sep 27, 2012
Myself, my sister, and my son all three placed our first orders with this company within a day or so of one another. All of us received those orders in a timely manner, (less than a month after placing the order), and were very happy with our merchandise. Because of this, we all three...
ChinaBuye.com / I will never ever buy from them again, because I have no idea what they might send me
Sakas on Apr 12, 2012
I have done orders for some E-liquid and other e-cig accesories... handling and shipping has been smooth, but when virginia and herb liquid arrived it was not correct product! Virginia was pure menthol taste and herb was vanila taste(even the label on the bottle was vanilla). Have been in...
Stellamc on Mar 1, 2012
I bought a Bluetooth OBII scanner in December, Now it is March still have not received it. Contacted Customer Service, a person called Susie is assisting me, said that they have messed up the shipping address, then tried to blame it on me where as on their system the correct address is clearly...
Witmen on Aug 16, 2011
I paid for NEW cameras and got USED scratched up and still charged from previous owner(s). 2 of them don't work and I'm afraid to go buy an SD card for the 3rd one because it probably won't work either. I attempted to contact customer service and got no replies. Now their...
ChinaBuye.com / They stopped answering my messages as soon as I intended to make use of my buyer protection from Paypal
Iksimate on Feb 28, 2011
I purchased an Eken Apad that arrived with a factory defect. At the beginning they appeared willing to consider a claim, however they stopped answering my messages as soon as I intended to make use of my buyer protection from Paypal. I rate them poorly as they evidently try to renege on...