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buythepillow.com Consumer Complaints & Reviews

Sobakawa Cloud Pillow / Pillow Changed from firm to soft

Sister G. Gomez on Feb 1, 2013
This pillow was a gift to me which I enjoyed immensely for the past year. I particularly liked the firmness and softness that happened when the cover was put on. However, the past month I noticed a big change. The consistency has changed to ALL SOFT even with the cover on. I have never...

sobakawa pillow / Incorrect Order Charges and POOR QUALITY

Bking02 on Jan 31, 2013
The same exact thing happened to me. They charged me $105 after I order one 19.99 pillow (get one free with that) then the system ordered me a 29.99 large pillow and shipped it to me. Their auto order system is Bull**** and didn't ask me to confirm order balance before processing. The...

sobakowa pillow / credit card information

dawnlite on Jul 20, 2012
I ordered one pillow they sent two, they said I would get a gas card and they ended up charging my card fees that were not authorized by me. There is no number to call and complain on this company. This is an outrage that this company can scam people like this. I just lost my job and these...

sobakawa pillow / unauthorized charges

Royce Carr on Dec 1, 2011
I called the telephone number on the television. All I wanted to buy was 2 king size pillows. It was an automated line & I kept responding negative to the prompts. I called back & discovered that they had charged over $333.00 to my credit card. I told them to cancel the order, but they...

Sobakawa Cloud Pillow / Overcharge and 2nd order without permission

Punk_zero0 on Aug 17, 2011
I ordered a pillow with free pillow back in July 15 and got my pillow at the post office later. For some reason they sent me another one and charge me again august 12. I never ordered it again so I went online and saw other people have been screwed over too. They don't have a number...

sobakawa / TV/Phone/Credit Card Scam

Graham L on Jul 30, 2011
Unfortunately I jumped the gun before using Google and reading what everyone has said about this scam. But I am really in desperate need of a good pillow. And I figured 20 bucks for 2 pillows plus 8 bucks for s&h, what the hell. They certainly have a good scam going here. Right at the very...

sobakawa / sold bank information

sobakawa cloud pillow, natures pillows, inc., buythe pillow.com watch out!!! seen on TV all the same company. they sold my bank information to wc budget savers, budget savers took 24.95 from my account after they were told not to and no t0 buying anything else. They WILL steal from you. I am not finished with this!!!

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