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aspendental.com Consumer Complaints & Reviews

Aspen Dental Management / scam

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Richard Moby on Jul 26, 2018

Hygienist told me she could not perform a regular cleaning, could only perform a deep cleaning which would cost a "little bit more". She also said I needed a crown and a filling, and could schedule all three treatments at once so I agreed. They required partial payment at that time with...

Aspen Dental / non-existing customer service

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BoycottAspenDental on Jul 26, 2018

Aspen dental caused me to lose two healthy teeth. They knew they messed up from the start, but then waited 14 months to finally refund my money? Huh? Then a call out of the blue offering a what? A settlement in the amount of $1 (it was a little more but i'm making a point)? What? Are...

Aspen Dental Management / employee's

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mjcs on Jul 20, 2018

I made an appointment because I had a bad tooth ache. When making the appointment I provided the information regarding the tooth ache/reason for my appointment. When I arrived I was given paperwork to fill out so of course I included the tooth ache as it was the only reason for my visit. I...

Aspen Dental / botched dental work

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BoycottAspen on Jul 13, 2018

I regretfully entered the doors of Aspen Dental April of 2017, and was harmed when the dentist instructed the hygienist to adjust and seat a permanent crown. She was not permitted to do what she did. She was instructed to do what she did because the dentist admitted that he saw an exposed...

Aspen Dental Management / tori removal and dentures

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Ray and Clyde on Jul 4, 2018

raymond w. bryska 847 vaughn court sycamore, il 60178 phone/text: 815-501-1888 e-mail: ajraymonds@yahoo.com experience with aspen dental austriaco dental associates, llc 2061 sycamore road dekalb, il 60115 815-862-2005 (a franchisee of aspen dental, 281 sanders creek parkway, east...

Aspen Dental Management / billing

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Monica D Chesshir on Jun 27, 2018

On April 13, 2018, my husband Dale went to Aspen Dental in Sioux Falls, SD to get his remaining teeth extracted and dentures. He chose to go to this dentist as it was the only provider in town that was in our Delta Dental Insurance network that signed a contract to not charge us more than...

Aspen Dental Management / poor dental / deceptive practices/ false billing practices

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MaryAnn Alleavitch on Jun 23, 2018

When I first went to Aspen I met with their dental manager and oral surgeon. I was told I needed to have an existing bridge replaced which was not causing any problems. My bigger problem was a removable lower left bridge that had nothing to anchor on to and would fall out when eating. I...

Aspen Dental Management / horrible dental care leading to declining health.

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Betty Bowman-Simmons, RN on Jun 13, 2018

Aspen Dental I'm so very happy that this legal pursuit of SHADY Aspen Dental Management is transpiring ; after having went through at least 4 years of treatment and many $ spent out of pocket (despite having excellent insurance) - I have ended up with the worst dental work EVER. I...

Aspen Dental Management, Beckley, WV / scheduled dental appointment

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ruffwolf on Jun 4, 2018

A month previous to my appointment date I requested a routine appointment for a check up and specified routine cleaning at this office. I was told this was no problem... This would be covered for sure, after my insurance information was reviewed. I was a month over due on cleanings and...

Aspen Dental Valdosta, GA 31601 / broken partial

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Gladys Dotson on May 1, 2018

I went to Aspen because I had a toothache. It was stated that the tooth was infected and I would need a root canal. I was given amoxicillin and scheduled for an appointment. When the appointment date arrived I called and told the Dr. that my infection was not cleared up and I needed some...

Aspen Dental Management / defect workmanship on dentures

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Art Carter on Apr 24, 2018

January 2017 (6844264) Transaction Date:11/18/2016-$425.00 & 12/17/2016-$282.00=$707.00 Dear Aspen, Heard about how professional Aspen Dental was pertaining to denture work and Aspen was running a discount on dentures so I tried Aspen. I made my appointment in Nov 2016 and had made over 8...

Aspen Dental Management / being charged money I don't owe.

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Shane Milligan on Apr 24, 2018

In October of 2017 I went into a aspen dental office to have multiple fillings refilled, a tooth pulled and some hygiene/cleaning. Before I had any work done I signed a treatment acceptance payment arrangement. The amount of all the work totalled $2316.00. But I have insurance and the...

Aspen Dental / product and service

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Marta Saville on Apr 19, 2018

I got the highest priced dentures aspen offers (which is a far cry from the price they advertise to get dentures). I went to my credit union and got a loan for $4000.00. That was the balance after my insurance paid. I have had nothing but trouble with them... They've never fit properly!...

Aspen Dental / creating more charges

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LLC127 on Apr 2, 2018

When visiting Aspen Dental wanting just an upper dentures, they wanted to keep 5 teeth that history shows will be breaking down and also wanting to do additional gun treatment of the remaining 5 teeth, where they could pull the 5 teeth and let me get something I can afford now! Adding...

Aspen Dental Management / unethical behaviour, no compassion

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mcdonielm on Apr 2, 2018

In May 2017 I started my Dental work at Aspen Dental 620 James Campbell Blvd., Columbia, Tn 38401. Account Number 7460529 $4, 875 was my contract for all work. I had 16 extractions and was told I would leave with both my temporary denture and temporary partial. They had a hard time fitting my...

Aspen Dental Niskayuna NY Dr Signh / services provided

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Aspen Dental Niskayuna Ny on Mar 27, 2018

My family and I go to Aspen Dental 410 Balltown Rd Niskayuna NY. The stated they have a new process which involves measuring gums using a Piero chart. I had a 1 hour appointment. I was also given full mouth xray. I was not told this was going to delay my appointment. I had exam from...

Aspen Dental / unprofessional behaviour

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Viktor Sharov on Mar 23, 2018

My wife, Karmen Grandal, 79 lost all her teeth and needs full dentures. We visited AspenDental 03/13/18 and on 03/16/18 we already received new dentures. We were very pleased to Dr. D. Smith, DMD who did this work very promptly. The problem begins 03/21/18 during the first adjustment...

Aspen Dental Management / dentures

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acblavat on Feb 2, 2018

My husband and I paid over $5000 out of pocket, plus insurance, for two full sets of dentures. Aspen Dental has been negligent in every aspect, including: bone spurs & dry sockets, improper fit, broken dentures, and pain. The office manager has lied about the complaint process and lied to...

Aspen Dental / major overcharging and public health issues (manslaughter)

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dan marinescu on Jan 31, 2018

I schedule a visit for this morning. Been there at 8AM, it was a simple extraction advertised as $132. Office: Pensacola, FL. After waiting for 45 minutes (they only have one doctor there) I was first asked to fill in unrelated forms, then without even being asked for consent was taken all...

Aspen Dental Inverness Florida / cleaning my teeth

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Mtersigni on Jan 12, 2018

I went for the free examination and xrays. I was told I would need a deep cleaning which I cannot afford as I am out on disability and have no income. My ins covers a basic cleaning which I asked for and after getting this two hour exam and wasting my time, I was told that unless I pay for...