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DriveTime.com Consumer Complaints & Reviews

DriveTime / car financing

joshpower on Aug 17, 2017
I am getting screwed over and scammed by Drivetime. I bought a 2012 Chevy Equinox in 2014 from Drivetime/Bridgechrest for $17, 895. My family really needed a car and our credit was not the best, Drivetime claimed credit did not matter and they could get me into a reliable car. We had a...

DriveTime / chrysler 200

Maya Shiquon on Aug 4, 2017
1 year ago my sister financed a car from drivetime as a gift for me for my birthday. I make the payments on it. Everything was great at first but then the car pretty much started to fall apart. The windshield wipers stopped working. The windows wouldn't roll down the throttle body sensor...

Drive Time / car in leasing

Fabio Cragnotti on Jun 23, 2017
I bought the car in feb 2014 Always paid on time on 150 payments Maybe I have been late 10 or 15 times for few days (not big deal) Drive time reported good standing on my credit score in last 4 years Now I discovered on my pay off amount they are charging me 2500$ of late fee Without...

DriveTime / sales

mtmoi40 on Jun 11, 2017
I've emailed back and forth with the customer service department at Drivetime for the past week or two. The lady I emailed with encouraged me to contact my local drivetime and that they would get me in a vehicle. Given the local drivetime is an hour and a half away, I was leery of just...

DriveTime / Property taxes

Torie Null on May 1, 2017
As of today, drive time has not paid the personal property tax on my 2007 Toyota Camry, which was due as of March 1st. I went to go get my property tax waiver this past Friday 4/28/17 and was informed by the Saint Louis County assessor's office Supervisor, in Clayton Missouri, that DriveTime ha...

DriveTime / 2006 e-350 mercedes benz.

Kenneth3135 on Apr 10, 2017
My name is Kenneth Wright (494-759-3586) kenwrigh65@gmail.com. I purchase the above vehicle Apr 2014 n it was problematic from the time I pull off the lot as I was over charged as well. I kept telling them something was wrong with the engine in which they told me I was under warranty n the...

DriveTime / Car

Rmoore44 on Dec 15, 2016
I bought a car from drivetime in june and they didn't disclose that the car had been wreaked it has alot of damage paint peeling was the first the bumper passenger side door hood grill and unibody which is the frame of car is all damage $2500 not to mention the car has a false special...

Drive Time / 2011 chevrolet malibu

Eryn Byrd on Oct 29, 2016
DRIVETIME, I purchased a 2011 Chevy Malibu from your company a couple of years ago. Last year, my transmission went out. I needed it replaced. I was out of a car for a month and a half. I went through Averex to find out that you do not do loaners or give rentals for the inconvenience. You do...

DriveTime / bait and switch

singlefather81 on Apr 24, 2016
I looked at cars there and researched for over 6 days, I went to the dealership and was told I could get 3 cars and one I really liked. I walked in ready to sign the paperwork, the salesman came back in his office and said that was not one of the cars I had to pick from the 2 others and I...

DriveTime / Chevrolet HHR

lvargas92 on Mar 13, 2016
I bought a 2007 Chevy HHR from Drive Time about 3 years ago. This was the first car I had every purchased and I was 21 at the time. I ABSOLUTELY DESPISE THIS COMPANY. I have a laundry list of things that have broken on my car and I'M STILL PAYING ON IT. It's not like I don't...

DriveTime / Audi

Rockybetty on Feb 22, 2016
I financed a car on 12/4/2015 and it's been drivable about 15 days since then. I had to replace the battery 2 weeks after the purchase even though they did a diagnostic test and said it was fine. The car still won't run and have gone to their recommended mechanic and he couldn't find the...

DriveTime / Undisclosed hail damaged vehicle sold to me / should have been salvaged title

David L. C on Feb 18, 2016
I purchased a 2010 Toyota Camry from Drivetime in Phoenix Arizona. I had to finance approx. $18, 000. A mechanic I took the car to for a separate issue advised the vehicle has had SEVERE Hail Damage and would be very expensive to bring back to normal condition if at all. I went to a second...

Drive Time Aeverex Warranty Service / They promised me to pay for the whole job

Reviewer48010 on Jan 15, 2016
I had the accident and damaged my car and the car in front of me. The warranty was done through Drive Time Aeverex Warranty Service. At first they said that they would cover all costs, but later I got the copy of the report, where I have found wrong information about the accident. They...

DriveTime / Defective Vehicle Sold 2015

Dexter Farlough on Jan 14, 2016
On or About 25-Apr-2015 I purchased this vehicle a Mercury Milan 2008, so far I am unable to locate the " service contract " information and or what it entails regarding the additional costs into the contract. I do know the vehicle was being declined from being worked on by a mechanic...

DriveTime / 2010 Dodge Caravan

Reviewer90439 on Dec 30, 2015
07/08/2015 We want to return this 2010 Dodge Caravan because the interest rate was to high and there is a problem with the brakes. I heard this noise when we test drove it, but we were told that there was nothing wrong with the van, that is just how dodge vehicles sound. We have tried to...

DriveTime / Poor Service

Reviewer71636 on Dec 21, 2015
I purchased my car lease had it for a week had to take it to dealer to get airbag recall done and was told by dealer that the oil change, transmission fluid, and brake fluid needed to be flushed asap. It is in severe condition, which, explains why the car is driving funny. I was slapped...

Drive Time / Horrible experience

Brittany Wr. on Jun 4, 2014
I went into Drive Time in Lakewood Co today looking for a car with better gas mileage. The sales person was wonderful and walked me through every step and answer. So after doing all the paper work, providing three months worth of bank statement and pay stubs. That normally is the worst part...

Drive Time Finance / Dective trade practices and violation of lemon laws

jrw852 on Feb 16, 2013
My complaint is concerning what we think is deceptive trade practices and negligence regard to the purchase of a used vehicle last year, 11/03/2011 from a used car dealership known in this complaint as Drive Time and Drive Time Finace Company. Our complaint stems from their deceptive...

Drive Time / harassing phone calls

kevin streeter on Dec 11, 2012
this company has been making harassing phone calls to my job and to my cell phone for the past few months now and it needs to stop.i have not missed any payments to them since i had the car from 09/28/2011 til now.this past few moths i have given them everything that i had to try and make...

Drive Time / Major rip off

Willis78 on Aug 22, 2011
I have numerous complaints about drive time, , , first of all they try to hide the fact and keep you distracted while you sign the contract because they hit you with 20% intrest. 2nd if you happen to miss a payment, the very next day they will call your phone at least 20 times, meanwhile...

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