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1800flowers.com Consumer Complaints & Reviews

1-800-Flowers / I don't recommend 1-800-flowers

Dave on May 18, 2017
After I received the flowers I immediately contacted 1-800-Flowers and asked for a refund. I wasn't happy about my order because it arrived in a terrible condition and flowers were almost dead. I even took pictures, but that didn't help me. 1-800-Flowers representative was quite unfriendly and...

1-800-Flowers.com / very disappointed

Maxx988 on Feb 15, 2017
I am extremely disappointed with this store!! I have ordered flowers from 1-800-Flowers store for Valentines days and did not receive it! It is already February 15 and still nothing and I can't contact anyone from this company!! I just checked the reviews and I regret I didn't do that...

1-800-Flowers / very poor service

Tiss on Dec 15, 2016
I have ordered flowers from 1-800-Flowers and paid extra money for next day delivery. It was my mothers birthday and I ordered these flowers to surprise her. On the estimated date nothing arrived so I contacted customer service and demanded a full refund. Days passed and there was no sign...

1-800-Flowers / don't use 1-800-flowers!!

Lucia on Jul 13, 2016
We have ordered some flowers from www.1800flowers.com and on a delivery date they called us and said they were not able to deliver flowers. I was just about to ask about the reason but they just hang up. I called but there was no response. I left them tons of emails and voile messages but...

1-800-Flowers.com / strawberries

Regina CĂ©lia Duque on Apr 23, 2016
I bought chocolate strawberries from 1-800 flowers to be delivered to San Diego CA. The date was set for April 4th, but they were not delivered. So on that same day I sent an email asking the reason why they didn't sent them. This was the terrible answer: "Dear Regina, We're very sorry your...

1-800-Flowers.com / my bouquet never showed up

Rollo on Mar 16, 2016
I have purchased a fruit bouquet from www.1800flowers.com. Well, my bouquet never showed up and when I called them no one picked up the phone. When someone finally answered they said "Sorry, we are already closed"! So the next day early in the morning I called again but there was only...

1-800-Flowers.com / terrible service

Bob on Feb 16, 2016
I made an order in early February to receive flowers on February 20, 2016. Few days ago I got a call from 1-800-Flowers and was told that flowers I ordered are out of stock, so they could not deliver the flowers on that date. I said that I can pick up something else for the same price...

1800 Flowers / delivering an edible arrangements

Reviewer65098 on Feb 2, 2016
I ordered a edible arrangement to be delivered to my daughter job, the delivery never made it the guy called my daughter phone and she didn't answer cause she couldn't have phone at work so the guy left before calling me to get store name. I called back later to see if it...

1800Flowers.com / no flowers delivered for funeral

Tammy Hubbard on May 1, 2014
I ordered flowers from 1800Flowers.com on Monday April 28th and paid an extra charge for them to be delivered to the Funeral Home the next day the 29th for my Uncle's funeral. I called the company the evening of the 29th because I didn't receive an email confirmation of delivery...

1800Flowers.com / never again I will use them

takeme on Aug 29, 2011
Terrible. Did not deliver. Said they couldn't reach the florist when I called at the end of the day to find out why my mom didn't get her birthday flowers. Not that I'd use them again anyway, but never sent me the promised money-off coupon as a make-good. The only good thing...

1-800-Flowers.com / they don't care about the consequences to the consumer

On Monday morning, July 6, 2009, I ordered flower from 1-800-Flowers.com because they guaranteed same day delivery. I needed them delivered today. Price was not the issue. I placed the order, they accepted it, charged my credit card and e-mailed me a confirmation. That evening I received...

1-800-Flowers.com / I'll never do business with this company again

I followed the instructions on the 1-800-FLOWERS website to order a funeral arrangement for a close friend. The website accepted my order for the arrangement to be delivered the next morning. I received a call in the afternoon of the scheduled delivery date to notify me that the...

1-800-Flowers.com / ripped me off

How I loathe it when big companies think they can afford to lose even one customer! I ordered and paid for same day shipping. The next day my order was send to the complete wrong address. 1-800-flowers has a terrible customer service department that likes to make excuses. They would not...

tlg live well / Fraudulent Charges

NEVER ORDER ANYTHING FROM 1-800-FLOWERS!!! I was reviewing my account and discovered an unauthorized charge, for $36.99, from TLG Live Well. My husband and I have never done business with this company or even heard of them. I called my bank and obtained a phone number, 1-800-793-2318. I...

1800Flowers / delivery and condition of product

I placed an order on 5/5/09 for delivery of a flower basket by 5/8/09 (In time for Mothers Day). I received a confirmation that my order would be delivered by 5/8/09. On 5/9/09 I received an e-mail confirmation that my order was just shipping and would be delivered by 5/8/09. Excuse me? It...

800 Flowers.com / fraud & lies

I ordered and paid for flowers. Received confirmation of delivery. Flowers never arrived. Called company. They confirmed flowers were delivered yet no flowers arrived. The order was submitted to be delivered 2.11.09. Received another confirmation. Call company again. Again, they confirmed...

1800Flowers / scam and cheating

Order from 1800Flowers was not shipped as promised. Someone from 1800flowers actually called me on the day of the order and advised that it was a difficult order to fill but assured me that is would be delivered prior to Christmas. I was sending this as a Christmas gift to family out of...

1800Flowers / worst service ever

On the morning of Dec. 24, I visited 1800Flowers.com to order flowers for my mother. Their website advertised same day delivery. I placed an order. My card was charged. No flowers were delivered on 12/24. None were delivered on 12/25. None on 12/26. Still none on 12/27. No update wa...

1800Flowers.com / stale flowers and deflated balloon received

I ordered a flower arrangement for my wife for my anniversary from online. On the day of the anniversary around 10:00 am I tried to check the status of the order and it did not pull up the order so I called the customer service. The guy said he was not able to pull the order even after...

1800Flowers / unauthorized billing

I had just checked my account and saw I had been debited from TLG Livwell $11.99. I had sent an inquiry in to my Bank on the transaction because I have seen it on the account and never really knew what it was. My husband deals with the account and he is deployed at the moment. I decided to...

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