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Weight Loss Products and Programs Complaints

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Beachbody / Customer service/shakeology

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doesntmatter3 on Mar 23, 2017
Shakeology product is great. Customer Service can be a nightmare. I have used the online live chat as well as using the 800 number on several occasions. They are difficult to understand. Even in the live chat it is evident they don't always understand what I'm asking. Do not expect and...

Vitatrade Group / Garcina total diet

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Kylieduve on Mar 16, 2017
Vitatrade GroupI had a add pop up on one of my emails from Telstra telling me I had won a prize all I had to do was pay postage so l chose garcina total diet it came up with a number so can cancel at anytime which all numbers I have tried are not connected now I have been charged $132 for the tablet...

Dollar Tree / Out of stock everyday items

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Robert Foye on Mar 14, 2017
As a former retail manager with 40+ years experience it bothers me when I go to several stores here in the Nashville TN. region and find the stores in total disrepair empty shelves. stock carts sitting for several days without items on the shelves. When I ask for the items I am told we...

Beachbody / Advertising/Online access

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Randy Sink on Mar 8, 2017
BeachbodyOn January 30, 2017, I purchased the Body Beast program via the internet from Beachbody, LLC. 3301 Exposition Blvd., 3rd Fl., Santa Monica, CA 90404. The internet ad as well as the information commercial clearly stated that the purchase included “Bonus Gift #2: Free access to Body Beast’...

Virgin Active South Africa / Cancellation of contract

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SBB12 on Mar 6, 2017
I signed a contract - I am now unemployed - I have asked multiple times to cancel my contract, as I dont have any money, they insist I pay approx R7000 to cancel, which I said I dont have. I also informed them not to debit as my debit order will bounce. They still debited, twice, with...

SkinnyBodyCare / Skinny care body max

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user1643803 on Mar 5, 2017
I emailed the company to stop sending the supplement. They had the wrong email iniyislly, but the continued to take out of my account. I explained to them I couldn't take the supplement due to a medical condition. I have a intestinal bleeding disorder and stenosis. I want a refund. I will...

Weight Watchers / Using my credit card after I cxl

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Judyth on Mar 3, 2017
On feb 22 o cxl ww on line I have the text on my phone Today (3/3/17) I saw that ww took 19 dollars out of my account I call ww and they said my account was still active I said it's not I asked to speak to someone and lie after lie and after 35 minutes a lot in silence I never was able to...

The Shepherd's Diet / Supposed "new" "bible-based" christian diet plan

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Dora Haymond on Mar 1, 2017
The Shepherd's DietAs a veteran dieter, I've pretty much seen it all. But, when I found The Shepherd's Diet/TSD, I was extremely hopeful. The very long intro video explained how through scripture and great study, Kristina Wilds had found a new infallible way to lose weight based on the Bible. I bought the...

Santrinico Enterprises / Unethical behaviour

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Chris Mac on Feb 28, 2017
Ordered Zeta Clear nail reduvinator from Santrinico Enterprises trading as Zeta Clear. After going through the add to basket stage noticed they had added a so called free membership and purchase of weight loss health products. I said no thanks where indicated and after having studied the tax...

Weight Watchers / Billing fraud

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Rachel Burge on Feb 23, 2017
I was a Weight Watchers for several years on and off. I used the online platform. They had me create a new user name and password each time I reactivated my account and it got to the point where I had several user names and passwords. Only by accident (because I changed credit cards and...

South Beach Diet / South beach diet program

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Jasoncx on Feb 20, 2017
The prices advertised are only if you stay long term with the program. If the program does not work for you, they will charge you $125 cancellation fees. Fyi...my wife and I both had almost identical disappointing results. I question the validity of this product in its entirety. And we had...

Weight Watchers / Unethical billing practices - do not provide your credit card information!

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Ca T on Feb 10, 2017
My advice is similar to our colleagues here - listen to any former members and/or employees who want to explain unethical practices at WW, and do NOT provide your credit card information to this organization. Note that I do not typically write reviews, yet feel the need to do so to help...

Health Leader / Health tips membership

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Denver Newton on Feb 7, 2017
Health LeaderLooked at my credit card statement online and saw a suspicious charge. When I called the number they had my name, email, phone, address and credit card number. No one in my family has been on their site. No idea how they got all that info but started charging me a Monthly fee of $39.90...

SkinnyBodyCare / Ageless anti aging serum, instant youth cream, hiburn8

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Vivian So on Feb 6, 2017
My first product with you Skinny Body Care was Ageless serum which when I opened it up, it has half of a bottle and it was hard to squeeze out. This month I tried the instant youth and it is just not working. No results. Not as the product describe in the video I saw The HiBurn8 that was sent...

Virgin Active South Africa / Your customer service is terrible!

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Venesia Johaar on Feb 4, 2017
Recently started a Vitality Membership at your Roodepoort Branch at the of October 2016 for myself and my daughter The Sales guy Moses made her sign a contract as she wanted to start immediately we paid R99 for this and was debited R495 on the 1st November 2016 which I returned as thi...

GoodLife Fitness / Cancelling contract due to moving to another country

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victim of Michelle's lies on Jan 28, 2017
I started my contract of Nov 28 2016 with GoodLife while I was waiting for my visa to move to another country. I explained to the staff (Michelle) that I will be moving out of the country when I get my visa and cannot transfer my contract to another person and I don't want to pay...

Beachbody / Customer service for orders not received

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Marina Balayan on Jan 26, 2017
I have a reacquiring monthly Shakeology order that gets shipped on the 17th of every month. Last month i never received my order but was charged for it. Luckily, i had a great customer Service rep who gave me a refund and assured me that my this month's order will be on time and that i...

SkinnyBunnyTeas / Skinny bunny teas customer service

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Chrissym on Jan 25, 2017
I have ordered $69 of product and the only contact I have received from this company is from the original day I ordered. I check daily under my account and it just says completed since the day I ordered. My credit card has been bille of course. I have emailed four times with no reply and...

Purity Products / Fraud alert-sent product not ordered & charged credit card without authorization

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tjwood615 on Jan 24, 2017
PP is sending products not order and charging credit cards without authorization. “customer service” line held for over one hour all the while the systems telling me hold time is 5 minutes, then hold time is 8 minutes then hold time is 6 minutes then hold time is 5 minutes over and over...

Anytime Fitness Henderson NZ / Not honoring one month free membership

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annie98 on Jan 16, 2017
Our year contract was up so visited Anytime Fitness (Henderson, New Zealand) to return fob key and have memberships cancelled. Were told to phone up, which we did the following day. Was told we had to give one month notice. When we joined we had one month free membership given and that wa...
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