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Vacuum Cleaners Complaints

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Emax / emaxme.com / bissell vacuum

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iwhish on Dec 13, 2018

Back on February 9rh, 2018 I bought a Bissell vacuum from your store in MCC, on March 23th, 2018 I had to send it back for a repair, the back filter keeps coming off every time I use the vacuum. I was given a defective product but your store refused to admit it. They fixed it or so they said...

Wish, Home, Geek.com / black robotic robot vacuum

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Shirley Willison on Dec 10, 2018

Ordered this vacuum in November of 2018, it doesn't move on carpet. Trying to return it, Wish/ Home does not have any customer service. They won't call me and every complaint I try to send them comes back with password update. I was not requesting a password update. They keep telling me to...

Rainbow System / the carpet shampooer

Mi
mike lowe on Dec 3, 2018

The unit worked when it was displayed. We then had a problem with it not turning on at all. We called the sales rep. and he came and picked it up. got it back 3 weeks later with the same problem, then made 2 additional calls about it not working. So approximately 4 weeks after the first...

Black & Decker / vacuum cua525bha-xe

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Ceciliay on Nov 28, 2018

Thought there was a missing piece in the box (Item 16) in the manual. Brought the item back to the good guys for a refund or store credit. The sales people there (At least 3 or them) had to scour through the manual to refer it to a super fine print in the appendix to show this particular...

Dyson Canada / v10 absolute

An
Anuzgoel on Nov 19, 2018

I had purchased V10 Absolute from Dyson Canada for CAD 799/-. It started giving us trouble after 2-3 months and would not function for a few days and than would start running again. I complained about this to the customer service in Canada. They told me that they are sending an empty box...

Dyson / dyson v6 hepa

Bo
Bob Goldberg on Nov 16, 2018

DYSON V6 HEPA-DEFECTIVE PRODuCT For years, in order to sweep the kitchen floor periodically, we had a Dirt Devil. The cost was around $40.00 and they lasted a couple of years. When our last Dirt Devil ceased to function we went to the Dyson website and purchased a v6 hepa. The initial unit...

Samsung Electronics / samsung refrigerator

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chuck butler on Nov 10, 2018

8 different ticket numbers, numerous calls and 4 repairman visits and my refrigerator is still not working right. keep hopping thru Samsung customer service hoops, ie, receipts (complete) and getting the run around. Been going on since repair attempt #1 on September 20, 2018. This i...

Rainbow System / rainbow demo fraud

Br
Brandice89g on Nov 10, 2018

I won a free air purifier when they delivered it they did a demo for ths rainbow system and i said i couldnt afford it ..the rep said all i needed to do was get 12 couples to do demos and thats it and my first payment wouldnt be due till 45 days ..well 2 weeks later and a payment wa...

Fingerhut / ord0092587343 return

Er
EReyes94 on Nov 9, 2018

Hoover WindTunnel Pet Upright Vacuum and Hoover Power Scrub Elite Multi-Floor Pet Carpet Cleaner - FH50256PC On 10/6/2018 I ordered the above items and request for them to be shipped to chicago by mistake, I immediately called back and changed the shipping address to ship to Georgia. Unfortunately I...

AliExpress / worst customer service / no option to open dispute

Ti
Tippy11 on Nov 8, 2018

I bought a Roborock vacuum cleaner in June and it's defect since July and I complaint about it, first with the Seller, than directly with Aliexpress. NOTHING. It's completely a rip off! After weeks the seller told me, I can send it back on my own costs to China (appr. 65 EUR) to let him...

Kmart Stores / refund on a faulty product

Ma
Malcolm3001 on Nov 6, 2018

HI I am following up on a complaint I submitted last week, just over a week ago I purchased a Vacuum cleaner from your Knox store, I paid via eftpos, once I got it home and opened the box I realised that the casing was cracked as well as the handle, I took it back the same day, the person...

TjMaxx. / returned

Ge
Gesiew on Nov 1, 2018

I went to TjMaxx and bought a sweater for my dog that needed up being too small. I go back the same day to exchange for the larger size. I leave, the cashier didn't even give me a receipt. I walk all the way back inside to be told by my cashier and the manager (who has told me false truth...

The Kirby Company / business practices

Pa
Patricia Conger on Oct 20, 2018

I am writing this because I purchased a Kirby sweeper on September 20, 2018. First payment due today October 20 for $ 40 and next one for $40 on November 5 then on the 5th and 20th every month afterward.Today, Saturday, around 3pm.a girl knocks on my door to inform me she is repossessing...

Shark / refund

Si
Silkglass on Oct 19, 2018

Hi I ordered the shark cordless with one battery on the 9th of October 2018. It's was supposed to be a monthly payment plan but when I ordered it, it went through as a full payment which they took right away out of my bank. I called them within a minute of placing the order and canceled...

The Kirby Company / machine does not work well, very pushy salesmen,

Be
BEllin on Oct 17, 2018

When we got this vacuum it was the demo model. They told us to turn it on push down for the carpet length, when it starts to grab push down one more click. When we do the vacuum smells like its burning the belt. We have tried to back up one click, but it does not pick up the dirt very...

Kohl's Department Stores / on-line order

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rosie0266 on Oct 17, 2018

The service for my on-line order was simply horrific. I've been purchasing from Kohls for many years and NEVER have I been made to feel like a thief. On October 15, 2018, I ordered a shark vacuum and steam mop. My order and payment are accepted with no issues. On October 16, 2018 I receive...

Filter Queen / the vacuum & the defender - air purifier sorta

Jh
JhannaMarie on Oct 15, 2018

We were not going to pay that much for a vacuum. The new young salesman knew we weren't going to be getting 1. He sold us when he said that we would be getting the filters & work done on it free for the rest of our lives & whomever gets it after us. When he told us that, we asked him a few...

Samsung and Samsungparts.com doing business as J&J International / samsung powerbot sr20h9050 left drive wheel assembly

St
Steve4566 on Oct 15, 2018

My Samsung Powebot VR20H9050 robot vacuum cleaner was two years old when the left drive wheel assembly failed. I purchased a replacement Samsung left drive wheel assembly, part number DJ97-02188A, from Samsungparts.com (doing business as J&J International) in Feb 2018. The drive wheel...

Bed Bath & Beyond / poor resolution

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Rob Fragoso on Oct 6, 2018

My wife purchased a Dyson Vacuum in 2016 and realized it was not working in August 2017. We exchanged the vacuum at that time at the Bed Bath and Beyond in Mission Valley, San Diego. We were given a new vacuum from that store and all was good until September 2018 when we noticed the vacuum...

Samsung Electronics / warranty

Ms
MST123 on Oct 6, 2018

Samsung ElectronicsThe Probot R9250 vacuum is suppose to have sensors to avoid large objects, yet mine hits furniture, walls (at times), and now the pleasure of dog poo (which I was told it would sense when I purchased the unit). There is a magnetic strip that is provided that is to keep the bot away. Mine...