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Vacuum Cleaners Complaints

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Kogan Australia / I have attempted to contact the melbourne phone numbers provided on website only to be told they are not connected.

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Jeanette Hawkes on Aug 14, 2018

My 96 year old mother is having problems with the 18V Stick Vacuum I purchased for her last Christmas and have not been able to contact anyone to find out where I should return it to for checking for either repair or replacement. It is not working at all. Her friend took it to a repairer...

Canadian Tire / hoover fusion, customer service

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Jafar Musa on Aug 11, 2018

I bough Hoover Fusion from store 00304 on January 6, 2018, the product storage is very small, vacuum power very week, I went to 00304 Aug 6th and asked them if I can exchange it with Dyson and pay the difference . The representative declined that and the only way it is to call Hoover . I...

Harvey Norman / harvey norman marion - insurance claim

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BecV85 on Aug 7, 2018

Hello, I made a claim through RAA about a smashed vaccum cleaner. It was approved for replacement and I had an employee from the Marion Store called Sunny contact me. They mentioned if we would like an upgrade to the V10 Stick vaccum instead of the Cinetic Animal Ball Vaccum. Once checking...

Customer Service / store at leslie and lakeshore in toronto, ontario

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Candicel on Aug 4, 2018

We came in the store to pick something up in a hurry before leaving for vacation. We passed by the vacuum area and the woman working for Dyson stopped us to tell us about a great promotion on one of the Dyson vacuums we have been looking to purchase. We were sold right away! It was $599.00...

Hoover / windtunnel high performance 3

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DorothyRov on Aug 3, 2018

Purchased this product on March 11th 2018 two months later retractable cord broke and cord frayed in several places called customer care and was referred to Tidewater Sew-Vac for repair under warranty terms .Took to referred service center they kept my vacuum for 2 months then called to...

Kenmore / kenmore elite vacuum cleaner aspirdora model #125-21814610

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Sharon Owens72 on Aug 2, 2018

I purchased this vacuum model at the Sears store( not a main store) in the Brazos Shopping center on June 29, 2018 which has since been closed. I tried to take it back to the main store in Ft. Worth but was told that because it was purchased at satellite store it cannot be returned. On the...

Hoover / charger

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Louisg on Aug 2, 2018

Back in April I had been in contact with customer service regarding a defective charger for our vacuum. When I called to follow up, I was told the part is on back order, and would be shipped in July. It is now Augues, and I still have not received the replacement charger. Since the...

DaiBo SGJ-YD No. 4 Yunxioa Road GuangZhouShi Guangdong / clean sweep robotic vacuum

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Linda McErlean on Jul 30, 2018

I ordered this on an advertisement through Instagram. Didn't know I was ordering from China. Got it today. It is the size of a Frisbee or smaller. There is no docking station as advertised. Or any place to program it. It plugs in like a cell phone. No way to contact the company. All...

JollyChic.com / free gift

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SamShu on Jul 19, 2018

Hello ; I want to complain about something that I was not expecting . They told me that a gift comes when ordering for the first time (maybe they did just to attract people) ; I got all the things received but not the gift!!! Actually one of the things that I wanted to recive is the gift...

QOO10 / faulty item received after 3 weeks of waiting time! seller never arrange for pick up, no news after I sent back the item!

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Zatt Lim on Jul 17, 2018

I ordered/made payment for this item on 30 May 2018. They took about 3 weeks to deliver the item to me on 19 June 2018. It's faulty item (not able to charge properly), seller did not arrange for pick up, instead they asked me to send the item back on 11 July 2018, still now news from them!...

irobot service / error 15 in I robot 960

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Margalit Perez on Jul 12, 2018

irobot serviceGood day, Could you please clarify whether it is IRobot's company policy to not disclose known product faults to their clients? Three weeks ago, I arrived to the IRobot store in Raanana (Israel) in order to buy a new battery for the IRobot I had - which was one of the first kinds sold in...

Makro Online / hoover vacuum cleaner

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Nick degenaar on Jul 5, 2018

I purchased a hoover vacuum cleaner from makro meadowdale in germiston gauteng in june 2018. I barely used it maybe 4 times or so. The vacuum cleaner now is not working at all for some reason. I returned it yesterday and i was told by the returns dept that it would need to be sent in for...

Harvey Norman / bad customer service

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Fiona Vic on Jul 4, 2018

Dear sir/ madam, I'm writing to you today to explain a bad experience I had at one of your stores, Thank you upfront for your time and patience reading this letter. On 6/11/2017 I purchased a electrolux powerforce dust& go batch: 007916237 at haevey norman thomastown store, Product care...

Hoover / hoover react

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Theresa C1 on Jul 1, 2018

I received a Hoover React as a gift, because I have owned previous Hoover vacuums I registered the unit threw away the box and the person that purchased it lost the receipt. I called and emailed customer service and was informed that since I didn't have the receipt there is nothing they...

Black & Decker / handy vacuum cleaner

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Vladimir Grach on Jun 25, 2018

Black & DeckerMy name is Vladimir Grach. I had a Black & Decker vacuum cleaner that started to malfunction about 8 months after it was purchased. The warranty was still valid, so I sent it to a Black & Decker service center located in 377 University Avenue, Westwood, MA 02090, USA for a replacement. I...

Burger King / all of your menu

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LScottSciences on Jun 18, 2018

BK used to be a company that prided itself on "char broiled". There is NOTHING char broiled about your burgers or your chicken. The burgers seem to be infused with char taste but there is nothing char broiled about them. As a former sensory scientist I am looking for a fast food company...

Game Stores South Africa / Game.co.za / hoover wet and dry vacuum cleaner

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Walter Leighton on Jun 6, 2018

I purchased a Hoover cleaner on 22-02-2017 from Game store Alberton. On 27-07-2017 I returned it to Game because the motor had a burning smell coming from it. (Game repair slip 0804/00049775) When I received it back from Game, when it was been used there was still a burning smell coming...

Black & Decker / faulty product - not charging

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Herman750708 on Jun 5, 2018

Black & DeckerHi, I bought the DVJ320J Dustbuster last year in May '17 from Amazon. I've mainly used it to clean my car. However, the product stopped working, not charging at all. I am very disappointed in B&D as it's a very famous brand, but this product didn't even last a year. I always buy Black ...

Hoover / fusion cordless vac bh 53120

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Vic Lane on May 30, 2018

I bought this vacuum 6 months ago. The vacuum lost a small rubber seal (Part # 440011441) while emptying the dust cup. Spoke to Hoover Parts and the part is on back order until January. Tried other parts vendors all on back order. First, Hoover should have parts for a model sold in past...

Hoover / hoover react

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bobpdole on May 28, 2018

HooverNot really a complaint as much as a defective part. I recently purchased a Hoover React. The hose had been coming off very easy. Upon inspection it looks like the Hose Release button manufactured defectively and the defect is preventing it from properly engaging to keep the hose securely...