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Vacuum Cleaners Complaints

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SharkNinja Operating / online website ordering and customer service

CandiceNelson on Jul 25, 2017
I tried ordering a new vacuum off the sharkclean.com website and my order was cancelled multiple times without notice. When I tried to call and have the issue resolved, I was told that they could not provide information on why it was cancelled and I am welcome to purchase from a retailer...

Maynilad Water Services / reconnection service

MayniladCorrupt on Jul 23, 2017
Lumampas na ang 48hours hindi nyo padn na rereconnect yung tubig namin.. ni wala man lang compensation kaming nakukuha sainyo kahit nag bayad na kame ng reconnection fee sana man lang tama sa oras din kayo mag reconnect kasi tama din naman binabayaran namin.. anong klase servicio kayo meron.. dapat lang ibalik na sa government yang maynilad.

Sharaf DG / staff attitude

Amr31278 on Jul 16, 2017
Sharaf DGHi sir, I d like to bring your attention for what happened with me in the store today. The sales is presented wrong information for vacume and let me to bought it and after 2 days I got right information from ace store sales about the product. Once I asked to return the product after 2...

WigSis / a lovely style

Wendy Georgia on Jul 14, 2017
hi i placed an order from Wigsis last week for the first time. i was extremly pleased at the speed and the packaging. i have been using wigs and extentions for about 10 years now and have tried numerous sites, however i found yours to be fabulous. i am so pleased that after this wig with...

Miracle Mate / the power head.

Wigglypoff69 on Jul 13, 2017
The power head had broken twice in the 10 years I owned it. The first time was within 6 months of owning it and was covered by warranty. It has now broke again, this time not only is it not under warranty (I mean its the same problem in that it broke where the head meets the wand) the part...

MJ Virgili / poor customer service makro brakpan

Maria-Jose Virgili on Jul 3, 2017
I bought a Bennet vacuum cleaner on 19 April 2017.. In just 10 weeks the filter came apart.. I went to the store (3 July 2017) and spoke to the Tevo representative and he had phone 2 managers to come sort it out. My problem is manager 1(Chris) Just couldn't be bothered to leave his office...

Consumer / hoover power scrub steam vac

Sophiasgram on Jun 29, 2017
The rubber seal strip fell off the dirty water tank on my second time using this machine. Tank will not suck up dirty water from carpet without it. I was told by customer rep. That I would have to purchase a new dirty water tank for $25.00 and wait 7-10 days for delivery. This part not...

Shark steam blaster(TM) se3306c / shark steam blaster se3306c

The way I see it on Jun 24, 2017
There should be a recall on this product as the safety feature fails First There is a problem with the indicator which should come on to say that the steam is ready!! Which is important as the water needs to heat up to get steam! This works intermittently!! And at times it does not...

Jaylen Johnson from Chicago Heights or Park Forest / hoover react pet professional vacuum

Luckyboy on May 23, 2017
Jaylen Johnson from Chicago Heights or Park ForestI contacted seller for availability on an item posted. Seller responded and said yes it was available. We arranged a time to pick up the item and I shared my make and model car and he shared his, a black BMW. Seller asked that I let him know when I was 10 minutes away from our designated...

Gegelman Rainbow / rainbow air cleaner vacuum

t*******@gmail.com on May 10, 2017
Date of contract: 12/22/2016 Loan Number: D21102614-RC My Name: Marilyn Thomas, 1226 Stonewater Circle, Ocoee FL 34761 Email: tomfam18@gmail.com My daughter bought one of the Rainbows and put me down in order to win something. The sales lady came out for a 1PM appt. I was told it should...

Meijer / bissell powerlifter super light vacuum

tommmmnmmmm on May 6, 2017
Product was packaged as a brand new vacuum on clearance. Was packaged as it should of been box in perfect condition. Also had security device on product. Paid cash 100 and change. Got it home and took out of box to find it filthy and used. Human hair stuck in brissels. Reservoir full of...

Homemark / Defective milex vacuum cleaner

Marianne Williams on Mar 13, 2017
I am so disappointed in the Homemark customer care! I requested a refund for a Milex Vacuum Cleaner which I purchased online and is clearly defective and dangerous to use. I have only used it three times, the week it was delivered to see whether it was in working condition and twice after...

Dyson Canada / Dyson aggressive behavior and lack of service

BuckFisher on Feb 24, 2017
Dyson refused to discuss any type of complaint or repair until i provide them with a bucket of personal information about myself, and where i live. I even went to their service office, whatever they called it. When i asked for a replacement for a $1.00 plastic cover clasp, they laughed and...

Walmart Stores / I robot vacuum

My ship on Feb 19, 2017
purchaced I robOT over internet and was supposed to get it before jan 30ih, it is now feb. 20th and all i have seen is they took my money with no return of it after contacting by phone and internet with no response. now i am out 300.00 dollars and have to fight to get it returned. watch...

SharkNinja / Shark navigator lift away vacuum

DisappointedCustomer78 on Feb 18, 2017
January 8 my vacuum broke after only 6 weeks of use and I called SharkNinja. The customer service agent created an RMA and said that my replacement part would ship out and I should see it in 5-7 days. After 2 weeks of not seeing my parts I called and was told my part was on back order and...

Tophatter / vacuum robot-order 21244906

Keliz Clarke on Feb 15, 2017
I won a vacuum robot on Tophatter. Purchased on January 21, 2017 for 35.00 including shipping. I received the order on February 3rd 2017. Upon opening, I shook the box and heard parts shifting. I opened the box and the charging port was broken. I contested Tophatter customer service twice...

Shark Vacuums / Repair parts needed

Michelle Baumeister on Jan 25, 2017
I love the way Shark vacuums work -- until they don't. One time the motor stopped and I found the only choice I had was to order the entire bottom end where the motor is (I threw it out instead). On another one, the pet lifter stopped working. Hubby decided it only needs a new belt. Shark...

Harvey Norman / store manager steve, springvale and team member kate, small appliances kate

traceysammut on Jan 17, 2017
I took my Dyson stick into Harvey Norman in Springvale on Monday 16-1-17 I approached Kate, with my Dyson, she was on the phone and I said I'm having problem's with my vacuum. She was already on hold with Dyson, she said" I never want to deal with Dyson again, they are a piece of crap...

Secret Sales / Product still not delivered 3108941

pk8 on Jan 16, 2017
Recieved the mail below - not acceptable from a brand retailer and had 3 representatives who were rude an unwilling to help, expect a Manager to call me on 07980162025 Unfortunately there has been an unexpected delay in your purchase(s) from our Morphy Richards Sensor Bins sale reaching...

Electrolux / el 6988 e canister vacuum cleaner

1109 on Dec 31, 2016
ElectroluxThe coupling on the powerhead of this vacuum completely cracked. This is a back up vacuum that is rarely used and been taken excellent care of. It looks like new. My main vacuum is an electrolux, and was quite surprised that this broke the way it did on a machine that is much newer and not...
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