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Vacuum Cleaners Complaints

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Filter Queen / the vacuum & the defender - air purifier sorta

JhannaMarie on Oct 15, 2018

We were not going to pay that much for a vacuum. The new young salesman knew we weren't going to be getting 1. He sold us when he said that we would be getting the filters & work done on it free for the rest of our lives & whomever gets it after us. When he told us that, we asked him a few...

Samsung and doing business as J&J International / samsung powerbot sr20h9050 left drive wheel assembly

Steve4566 on Oct 15, 2018

My Samsung Powebot VR20H9050 robot vacuum cleaner was two years old when the left drive wheel assembly failed. I purchased a replacement Samsung left drive wheel assembly, part number DJ97-02188A, from (doing business as J&J International) in Feb 2018. The drive wheel...

Bed Bath & Beyond / poor resolution

Rob Fragoso on Oct 6, 2018

My wife purchased a Dyson Vacuum in 2016 and realized it was not working in August 2017. We exchanged the vacuum at that time at the Bed Bath and Beyond in Mission Valley, San Diego. We were given a new vacuum from that store and all was good until September 2018 when we noticed the vacuum...

Samsung Electronics / warranty

MST123 on Oct 6, 2018

Samsung ElectronicsThe Probot R9250 vacuum is suppose to have sensors to avoid large objects, yet mine hits furniture, walls (at times), and now the pleasure of dog poo (which I was told it would sense when I purchased the unit). There is a magnetic strip that is provided that is to keep the bot away. Mine...

Rainbow Vacuum / scammed

Donnaoloresisimo on Oct 3, 2018

Rainbow VacuumTo Whom It may Concern, I am writing this letter to show my complaint and disappointment about this Rainbow Vaccum. What we like about this Vaccum is that we are amazed about the health benefits that it can clean air and it can give to our family especially to my son who used to have an...

Filter Queen / no refund/ poor service

Stacecase67 on Oct 1, 2018

I was basically harrased by a flood of phone calls and 4 cancellations later..I was blessed by the in home demo. To my astonishment the price was. WAY TO HIGH!! I was talked into purchasing with the bait...I would get a coast trip..and car kit. ...never seen car kit ..I purchased on a... / nice!! like new!! vintage rainbow wet/dry vacuum system + accessories! - household items - by owner - housewares sale.

Lululine on Oct 1, 2018 Thursday, September 27 I saw this posting and emailed saying I was interested. I pretty quickly received a return email. I asked if it was in running condition and if it wasn't working correctly could I return it. I was told guaranteed. The next day I went and picked it up. It was a 40...

Filter Queen / vacuum & purifier sales contract & company

stacecase on Oct 1, 2018

I was called numerous times to setup appointment for in home presentation. Baiting us with guarenteed free weekend getaway & car detailing kit ( worth $100) After 3 cancellations, a very nice young gentleman arrived at our house to demonstrate the vaccum & purifier. We were slightly...

WowMalls / vaccum cleaner (robot)

Saw1888 on Oct 1, 2018

My order number is [protected] on 16sept 2018 and arrive on 1oct 2018. This is 100% scam online sales... Which salea items was 100% changed as they sell online. It is small money rm389 as for me. Maybe for them is big amount. If the supplier cant do this sales please dont do it.. Why must do scam...

Rainbow System / company

Hunterclan on Sep 27, 2018

I was told I can't even get a demonstration or even apply for a vacuum cause I'm a single male I'm thinking of contacting an attorney for discrimination. Under the discrimination act one of the specific things is gender. So single men don't know how to use a vacuum, or clean. Or are you...

Hoover / max extract 60 customer service

JLo1969 on Sep 21, 2018

Brand new machine used ONCE. I don't have receipt bc lost it preparation for a move(reason I bought it in the first place). Customer service is DEPLORABLE. REFUSED TO FORWARD TO A SUPERVISOR AFTER TTREE REQUEST. Still nothing. The tank pours out water after one use. A known defect according to...

Letgo / seller purposely sold me the wrong vacuum cleaner

Wes Murray on Sep 21, 2018

9/20/18 Client ID is Hey B. Seller sells me the wrong vacuum cleaner. Did not notice until i got home as the model in the post and the model he sold me are similar. Contacted him to meet again to get correct vacuum and he immediately blocks me. Call his phone number to resolve the issue...

Dyson / dyson v6 absolute

Maria Friscia on Sep 15, 2018

I have made several requests for a new battery for my Dyson absolute v6. Serial # JX6-US-GKA6056A I have not heard back. We spent over $700 on this dyson. We are really thinking of making a complaint page on Facebook and we will see how many people have this complaint with the dyson v6. The...

Kogan Australia / steam mop

David Bird on Sep 14, 2018

Kogan AustraliaHi I recently purchased a steam mop from yourselves at kogan which has never been delivered . It should have arrived on 31/8/18 you've used Australia post as your curriers I received a email to say it had been delivered on the 31/8/18 but the item as never arrived I've aready contacted...

Bed Bath & Beyond / shark vacuum

Sfreeman31 on Sep 13, 2018

I tried to return a vacuum with a receipt dated 8/28/17. On the return sign it said with a receipt you could return at store price something about 20% off which is fine. I was told that on the bottom of the sign it said exceptions electronics. If you look up a vacuum it is not an...

Hoover / return of bh04000 battery

don't have a clue on Sep 13, 2018

I accidently ordered 3 batteries. I got the return form to return 2 of the batteries. I followed the instructions on form, which states to return in original package, copy down order number to receive credit. I returned the batteries which cost about $180. When I called about the return 4...

Kogan Australia / misled product advice & non-refund

Kelly Blain on Sep 1, 2018

Back on 26th July I was advised by a Kogan consultant that a product I wanted to order would be compatible with a product that I also purchased frol Kogan. Upon receiving this product in the mail I discovered it was in fact NOT compatible with my product. I spoke to another consultant who...

Harvey Norman / shark vacuum cleaner

liz89 on Aug 28, 2018

On the 27/8/18 I was vaccuming with my shark vacuum cleaner and it was in the turbo motion . It suddenly made a slowing motion sound, then instantly a giant zapping spark came up the shaft and it exploded with a flame coming out of the air vent close to my hand at the top of the handle . I...

Hoover / hoover whole house rewind pet windtunnel

Alicia Krivit on Aug 27, 2018

I bought model UH71255, mfg. code L 17A AT in March. I didn't assemble iit until several months later because my rental cottage was having work done. It never worked properly. The suction from the bottom of the vacuum was poor. When I just used the hose the suction was good. But, I want to...

Kogan Australia / my request no. is 6664383

Maurice Elias on Aug 24, 2018

On 14/8/2018, Melvyn, customer services, told me by my email of that he will give me credit and I will receive email within a small no. of days on how to use it. I waited now 11 days and still no email. Please rectify this situation immediately, as it has greatly...