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Best Utility Services Providers

Ever wondered how our utility companies are faring in the public's eyes? đź’ˇ The "Utility Services" corner of our site is buzzing! It's where folks drop their two cents on which powerhouses are truly powering their lives right and which ones... might be leaving them in the dark a bit. Swing by if you want to see where the current's flowing!
 
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ComplaintsBoard
Q
4:53 pm EST
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Duke Energy Progress - over charging

My light bill doubled this month from last month and the excuse your reps give is that the weather. It was not even cold for the most part of November. The meter read double than last month and then I checked it 5 days later and it was already up 500 kw. That is not normal. I have checked all breakers one at a time and in groups and nothing changes the kw...

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ComplaintsBoard
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1:54 pm EDT
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wecare@airselangor.com - in regards to the ignorant, arrogant and unethical attitude of the syarikat bekalan air selangor namely at gombak division.

Subject: Complaint against SYARIKAT BEKALAN AIR SELANGOR/PUSPEL I, the above named and address am writing to you in regards to the ignorant, arrogant and unethical attitude of the Syarikat Bekalan Air Selangor namely at Gombak Division. Whereas I had been repeatedly highlighting issues in regards to the billing, I am highly disappointed with the manner of...

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ComplaintsBoard
M
12:07 pm EDT
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HPPServices.com - not providing warranty service in good faith.

Both the AC and the Heat in a forced air system, operate utilizing the furnace blower to circulate the air through the house. This blower can also be utilized to simply filter the air in your house. It is part of your furnace. When that blower motor fails, you lose the ability for either the AC or the furnace to function properly. DTE is telling me that...

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11:08 am EDT
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Monarch Utilities - water supply

I have been a customer of Monarch Utilities for over 10 years. They are the worst Utility i have ever dealt with. Their customer service is horrible. When you call in their reps are robots and have no empathy to whatever your problem is. I went on a vacation for 2 weeks, so I did not see the bill. They send a notice and then cut off our water? 10 years of...

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10:16 am EDT
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EBay Indoor Air Improvements Inc - duct and a/c cleaning

Don't deal with this company - EBay Indoor Air Improvements Inc. Total rip off . Kept calling to ask for a chance to allow them to do complete duct cleaning for $ 149. Once they were in to do the service mid May 2018, started to sell other services like A/C, furnace filter and so forth for unacceptable fees totaling up to $ 358. Some of the services that...

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ComplaintsBoard
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11:59 am EDT
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Monarch Utilities - water service

Monarch operates the water system for a small community in which I own a vacation rental property. First of all, we pay over $115/mo for basic water, plus additional for each 1000 gallons used. Despite paying this premium, we continually have water quality and water pressure issues. The system uses a pump to create pressure (rather than a water tower, which...

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9:36 am EDT
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Enercare - unacceptable level of service - new furnace and air conditioner installation and customer service

Unacceptable level of service when bough new Furnace in Feb 2018, today is May 5th and its still hasn't been installed. I called 5 times spend hours with customer service case ref number [protected]. Here is what happened: 1. We bought high efficiency furnace in Feb 15th, old AC was disconnected - we were told to call back to setup a separate appointment for...

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ComplaintsBoard
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6:32 am EDT
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V D Enterprises - aquaguard water purifier service complaint

I have acquaguard water purifier ''Inova'' which is being serviced by m/s V. D Enterprises. I have had several 3 years contract for its maintenance.Tthe last contract was done on 5/10/14. in each contract I have found the service provided is deficient/poor.In the last 3 year contract they did not give last service for more than 8 months and on 5-10-14 their...

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6:48 am EDT
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Enercare - total home protection plan

I have been paying around $35.00 per month for the last 15 years. The purpose was to cover for Heating/ Plumbing related issues. Started this plan with Direct Energy. Enercare took over from Direct Energy. The bills were paid through Enbridge. I sold my home and the closing of the sale was July 18, 2017. I informed Enbridge about the sale. Enbridge advised...

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ComplaintsBoard
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12:26 pm EDT
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MCI - Fraudulent bill and unethical behavior

On Dec 4 th I moved from LA to Napa. I cancelled my international dialing phone service with MCI on January 5, 2017 as they no longer offered the same deal I had in LA so decided to move my entire account to AT&T. I ordered a new service with AT&T for which I got a confirmation code. Then, when I tried to make a call to the UK i could not so waited another...

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9:04 pm EST
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Highland Equestrian Construction - Horse arena builder ménage

We had this man not under the company named but his previous company in to build a arena for us and he did not have a clue what he was doing. He has messed up several arenas and always slips under the gate. He did a arena very close to me where the clay has all come up and ruined the arena and surface. This is having to be completly re done. Please do not...

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ComplaintsBoard
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8:57 am EDT
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Energetix - Energy Supplier EXCO Supply Service

I have just become aware of the incredible scam knows and Energetix. Our local utility began many years ago to provide the option of purchasing the energy supply from separate independent companies. As I recall, this was a new New York State regulatory requirement that was supposed to save the consumer money. It appears very clear to me now that our state...

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10:23 pm EDT
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Curtis Total Service - Extremely High Prices

DO NOT USE, EXTREMELY EXPENSIVE. Degrading manager response. I signed up for the service contract - 2 visits (1 for AC, 1 for heating system). We have 2 units so had to get 2 contracts. The 2 guys were knowledgeable and touched up a few things. Then came the shocker. They had to replace the capacitor on the outside unit. Their quote after the service...

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2:00 pm EDT
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Gulf Power - high bills/ fuel charges

I also agree my electric seems to keep going up and up and got a fuel charge on the bill this month alone was more than 89.00 for a fuel charge. What does a fuel charge got to do with my electric we DO NOT have gas here nor do we have anything else that needs to be driven in to our small 2 bedroom apartment lord this apartment is over stuffed so there i...

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11:57 am EDT
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Delmarva Power - Refusal to refund security deposit

I moved out of state 2 months ago. I was told I would receive my security deposit within 15 days. I have yet to receive it. My last bill was paid in full and I owe nothing to this company. Every person who works here reads one of five speeches and they all contradict each other. They tell you one thing to get you off the phone but when their statement...

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11:14 am EDT
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Just eco savings - Rebate Scam and charge for cancellation

Just eco sales came to my door in 2013 and he mentioned that it is a of government program related to hydro One smart meter to upgrading the thermostat to the new smart programming thermostat system. He mentioned it will save us average around 25% of our electronic bill which is up to 400 per year. Instead we will pay bill 14.96 / per month. If we did not...

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3:07 pm EDT
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Delmarva Power - Higher bill then ever before

My bill has tripled now that they put a smart meter in. It doesn't make scents that we are paying for these meters I believe they need to check everyone of the meters. I believe they are worthless it wasn't anything wrong with the old ones it just another way to get money from the poor. No one home all day and the bill is higher than it would be if I wa...

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ComplaintsBoard
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12:10 pm EST
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UTILITECH #0144686 - NOT A BRIGHT LIGHT

I WOULD LIKE TO RETURN THESE LIGHTS THAT MY SON ORDERED FOR ME..THEY ARE NOT AS ADVERTISED, AND VERY UNSATISFACTORY. WE ITEM WE HAVE PURCHASED FROM YOU FOR MANY YEARS. ALTHO' MOST ITEMS WERE OF INFERIOR QUALITY, WE WERE ABLE TO USE THEM. PLEASE LET ME KNOW HOW THESE CAN BE RETURNED.

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8:21 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Hoffman Fuel - Bad Service, Price Gouging

I used to be a Trumbull Oil customer and was always satisfied but, ever since Hoffman bought the accounts from Trumbull, it has been a disaster. The most recent problem is disgusting and if I ran my service business like they do...I would be out of business. I called to schedule an oil delivery and service call on Friday afternoon around 4pm but, "the oil...

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ComplaintsBoard
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12:23 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Lakeland Electric - Improper Billing

I just received my Lakeland Electric bill and it said that I used 70, 000 gallons of water in a 30 day period June-July 2014). Prior to this bill my water usage was anywhere from 21, 000 to 35, 000 gallons which was already outrageous. Each month I called Lakeland Electric to insist that my meter is not working or the meter reading doesn't know how to...

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