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Utility Services Complaints

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Duke Energy / Turning my lights back on

Ti
Tiffany Latimore on Feb 27, 2017
I was told that I had until 5 p.m. today to pay my Arrangement bill they disconnected my services this morning at 8am and it is 7:33 p.m. and I'm sitting in my car and I still don't have power and child has to Take medication that requires power at 8pm every night I wasn't able to pay the...

PSEG (Public Service Electric & Gass ) / Hot water not available

Ti
Tigi26 on Feb 26, 2017
I had a representative come to my place this morning to replace the hot water meter and after he left the hot water stopped. This happened after around 2 hours. I called PSEG and asked them to send for which I was told the representative will arrive between the hours of 4 and 8. I had been...

ComEd / A com ed customer service agent

Co
Coneflower on Feb 23, 2017
1:30 p.m. on 2/23/2017 Com Ed Joliet, IL office #815 774 2860. I was treated so rudely by female representative who did not want to give me 30 seconds to get death certificate to find last 4 digits of my deceased sister's social number, and d.o.b. so I could terminate her service. She said...

DTE Energy / Worst company ever!

Mk
Mki1012 on Feb 22, 2017
DTE is allegedly doing a huge project in Ferndale. Because of this I've been woken up to technicians everyday for months. It's not the work that bothers me. It's the disrespect, noise, parking on both sides of the street with 12+ trucks. Today I came home to no power because they blew a...

Ladbrokes / Casino

Ca
Canq78 on Feb 21, 2017
I have spoken to customer online support a few times about my deposits and bonuses ladbrokes have on. For a wile now when I make a deposit and there's a promo on I don't seem to be getting the bonuses at all. I spoke to online suport but I'm made feel like a complete ####...

Telkom SA SOC / My and my mother's, accounts total lack of service

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Kathleenstevens on Feb 20, 2017
In November 2016 I cancelled my telkom landline. It had just been installed and yet I could not use the phone as I couldn't hear anyone and no one could hear me on a call. Although I requests ADSL there was no signal! Received an automated response to my cancellation but have kept...

CenterPoint Energy / Tech lied about appt time

La
Laquita Lynette Booker on Feb 17, 2017
The day I ordered new service I was given a turn on date for the next day. I was told the time would be between 8am-5pm. I took off work to be home since I'm the only adult in the home and an adult had to be present to turn on services. Around noon I get a call that my service day will...

SSE / SSE Electric. SSE Consistent Failings!

Ga
Gary's on Feb 16, 2017
SSEWhen is an on-line facility not an on-line facility? When its with SSE! SSE ‘Give a metre reading’ You can’t use for weeks at least twice yearly! Failure to even give a Credit amount on the account! What is the point of an -online facility that simply fails you regularly? Then having to run...

Consolidated Edison Company of New York, Inc. / Estimated meter readings

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Heather C. Ulrich on Feb 14, 2017
Re: Complaint about Con Ed – Estimated Meter Readings instead of Actual Meter Readings I have been living at my residence for the past 30 years and always received actual meter readings located outside of my house. For the past several months from August of 2016, I have been receiving...

HomeServe Membership / Service

Da
Darren.hull on Feb 14, 2017
I spoke to duncan in nottingham branch I was very disappointed with his customer service he answered the phone and I could hear him talking to a woman in the background and laughing. I was calling to join homeserve but I won't be now as I find the call agent very rude and disinterested in hi...

Shah Jahan Khan / Crook – thief

Pa
Patricia St. Louis on Feb 13, 2017
Shah Jahan KhanShah jahan khan – crook – thief – ycc 42 board of director – fraud – theft –york condominium corporation 42 – 320 330 340 dixon road – convicted criminal – embezzlement – complaints – etobicoke – toronto - canada - patty st louis - shah khan - pakistani Shah jahan khan is the unethical and...

Duke Energy / Reconnection times

Ke
Kensan on Feb 13, 2017
Technicians quickly respond to turn power off at 10am but when I pay my bill at 10:30 am reconnection can take as long as 6:30pm or longer. I feel that they discriminate reconnection based on location because I only have had this issue in the neighborhood I currently reside and because it...

Asplundh Tree Expert / Tree trimming

Fl
Flynch on Feb 12, 2017
Trimmed my trees 2 years ago and killed 2 of them. One of the trees was in the middle of my yard, no where near the lines. They cut all the limbs off and cut a circle around the bottom of the tree and left the wood in my front yard. Last year I told PECO I did not want my trees trimmed...

Duke Energy / Bill highe KW usage is inaccurate

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Christine Clancy on Feb 12, 2017
A little background is We live in a 1200 sq ft house with Geo -Thermal. Our normal bill usually runs around $20.00-80.00 with the highest kilowatts of 1800 in the month of February our coldest month last year. So last month when we actually had the windows open a few days, we were told we...

Duke Energy / High outstanding bill for ssi fixed income

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Gloria Coulter on Feb 10, 2017
on 02/10/2017 I was trying to make arrangements on my mother's past bill that was extremely high due to her being on a program many years ago and only having to pay a portion of her bill. Now they want her to pay a minimum of almost $400.00 each month to maintain her services while she i...

Alagasco / Disconnection

Wi
William Simmons on Feb 10, 2017
My gas was disconnected on Thursday FEB. 09, 2017 after coming home with my wife from GA. Cancer center, we paid our bill in full plus the reconnection charge the next day which is Friday 10, 2017 at 6am over the phone. we call the gas company when they opening expecting to have our...

Xcel Energy / Customer support

Br
Brenda Graffis on Feb 10, 2017
On February 3, a new gas meter was installed at 1522 Atwood St., Longmont, CO, a property I own. On Feb. 7, a crew from Longs Peak Energy reported a gas leak while they were in the crawl space installing insulation. XCel energy employees responded, as well as the Longmont Fire Department...

DTE Energy / according to r 460.3705 interruptions of service. dte gave no reason for shutting off electric service.

Re
Red@truth on Feb 9, 2017
Ms. Nancy moody Vice president of public affairs One energy plaza, Detroit, michigan 48226 Dear ms. Nancy moody, vice president My name is valdora avery. I live at 1707 van dyke apt 1. According to r 460.3705 interruptions of service. Dte gave no reason for shutting off electric service...

Continuum Energy / Centerpoint Energy / Gas procurement charges

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Eusterbrock on Feb 7, 2017
I was told by a visiting representative that by changing my natural gas supplier from PG&E to Continuum Energy /Centerpoint Energy services I would save between $ 10 - 20 monthly. As I checked my recent bills, I found the opposite, I paid $ 17.48 more for gas procurement charges in 1/2017...

Duke Energy / No electricity 6 and a half hours later!

1a
1 Angry Customer! on Feb 6, 2017
I paid my bill to get reconnected at 11am, not shortly after it was cut off, here it 5:44 pm and still don't have no power! It is cold, can't feed my kids. I spoke with a rep that told me they couldn't give me a time bit would get cut on today. It didn't take you 6 and half hours to come...
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