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Utility Services Complaints

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Duke Energy / Scheduling Errors

Em
EmilyKKelly on Dec 11, 2017
Getting our meters read at our new home as been an absolute nightmare. Originally, last Wednesday, a technician was supposed to come to the house during a 12-4 window and call before they came. Apparently, the technician showed up at 7:30 AM without a phone call and since we weren't living...

Georgia Power / power

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Ericknott82 on Dec 10, 2017
5 inches of snow and 3 days no power? Seriously?!?!? Wtf is the problem. I wish we had EMC where we live! They are much faster and smarter!!! The status keeps saying" we are accessing the situation" really? For 3 days? That's not good on ga powers part. They have some real smart cookie...

Georgia Power / power outage

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Cheyenne mack on Dec 10, 2017
This company sucks..your state contract should be revoked as a power provider..you guys had years to update your systems.. It shouldn't take 2 days now going on 3 days to fix a power outage due to 6 inches of snow...your company should contact con Edison in new York and learn from them on...

Abu Dhabi Islamic Bank [ADIB] / service complaint

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Ahmad Onnab on Dec 10, 2017
Dear Sir / Madam, My name is Ahmad onnab and i am currently holding a new account with ADIB, in fact I used to have an account with Barcleys and I have not used it since the acquision of ADIB IN 2009. I was using mashreq bank and my salary used to be transfered to Mashreq, until a moment...

Hughes Network Systems / phone service

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Charles William on Dec 9, 2017
Hughes Network (866)636-0012 First off before we ever let them put it in. We were told our phone company no longer serviced our area. Which was not true we later found out. We were also told we could keep our number. After many complaints we were told they didn't know why but it couldn't be...

Mediacom Communications / MediacomCable.com / cable tv & internet

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MissBoji on Dec 8, 2017
We have had an ongoing issue with MediaCom for over 10 years. We have both cable and internet thru them. Unfortunately if we want TV it's either MediaCom or satellite dish as MediaCom is the only cable company serving out town. We have issues with our cable tv from time to time, the...

Cox Communications / technician theft

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Frankie86 on Dec 8, 2017
I would like to put in an official complaint about a service technician in San Diego County named Jose S, Tech ID #30269. Jose came to our apartment to do a service transfer when we moved from Orange County to San Diego. We had all our old equipment with us, and when he arrived he told u...

APS (Arizona Public Service) / planned electric outage

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Tierra Williams on Dec 7, 2017
APS had a planned outage for Thursday December 7th between 10am and 1pm, but instead the power has been out for over 6 hours and they continue to push back the restoration time. I have a fridge full of food that has gone bad and children that need to eat. I am holding aps fully responsible...

United Parcel Service [UPS] / shipping

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InnaCarina on Dec 7, 2017
DO NOT SHIP WITH UPS - absolutely the worst service ever. I was supposed to receive a package on Tuesday, then it was changed to Wednesday. On Wednesday, I still do not have my package, so I called UPS customer service, they had no idea where my package was and why it was not delivered...

Florida Power & Light [FPL] / abusive behavior

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Jebd on Dec 6, 2017
Good morning Sr, I am contacting you to request help given an abusive behavior from FPL (which has the monopoly of energy in Miami, no competition at all, so feel free to apply all their local policies without take into consideration the human component of the people that use the electricity). I am an...

Florida Power & Light [FPL] / claim for damages by fpl - no response

Li
Lily Blitstein Kuperard on Dec 5, 2017
On October 23 my house was hit by over voltage that burned all the celiing lights transformers in my kitchen, damaged the dryer and burned a nesspresso machine. My cost to repair and replace is over $4500. I immediately filled a proper claim with receipts and proposals and was told it will...

United Parcel Service [UPS] / ups next day service

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Ronald Pingol on Dec 4, 2017
I'm expecting package to arrive 12/1/17, i did track it on their website and it shows out for delivery. That never happened, i called UPS they said there was some delays so it will be deliver Monday 12/4/17. Again it was not delivered, they said they attempted to deliver but nobody to...

Active Temp Control Inc. / hot water heater

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Shut-them-down on Dec 4, 2017
This company installed my tankless water heater June 2009. What a nightmare, these guys do not know what they are doing. Worse company I have dealt with, just to save $300. Stay away. If you want to sue the owner in Small Claims Court, his name is Farzan Naghipour and lives at 1135 Brimley...

Florida Power & Light [FPL] / brush’s on power line and bottom line almost on ground

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Helpme9 on Dec 4, 2017
I received a call today that you will not remove brush's on the power line. Also Comcast will not finish there job until the you remove the brush's. You did it before why not know. Are you cutting your service to us but want more money. We are going tow leave as is. When the lines come...

Maynilad Water Services / wrong disconnection

An
anej on Dec 4, 2017
I'll like to place a complaint regarding po sa tao nyo, basta na lng po kmi pinutulan ng tubig without even informing us, and when I show him the receipt he won't even consider it, saying na magpunta na lng kmi sa office, to pay including the reconnection fee. We contacted the hotline and...

SP Services - PUB / water bills - account number: 8935284094 [272183-1510644496]

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David Rollo on Dec 3, 2017
I have previously raised the high water consumption in my apartment at 80 Mohamed Sultan Road, The Pier #03-09. I moved into this apartment in July after one year at unit #12-09, The Inspira, Arnasalam Chetty Road. For comparison the highest water bill there was $8.42. After complaining...

United Parcel Service [UPS] / delivery delayed with no explanation, no refund issued

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eqjy on Dec 2, 2017
Paid $120 for shipping with the express expectation that the package would be delivered by a certain date, my travel plans were based around that date. On the presumed day of delivery the package status read as "out for delivery" and "Delivery by end of day". After 5pm the...

AT&T / exposed copper wire - on property

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Desiree Mungra on Dec 2, 2017
My name is Desiree Mungra, I resides at Quadrille villas in 8032 Ambach Way, Hypoluxo, Fl. AT&T installed a box for fiber optic connection on Quadrille villas property, I was taking my morning walk on the compound when my foot got caught in exposed copper wire. Fortunately when the wire...

Global Tel Link / phone company: calls from correctional facility

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LilR on Dec 1, 2017
GTL is an absolute horror of a company! In the first place they happily inflate the prices of phone calls simply because they can, and because they know they are dealing with people who have no say on the matter and really have no choice but to use their slip-shod service! The connection...

Georgia Power / unrecognized fee

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Christian Mendez on Dec 1, 2017
After setting up a payment arrangement ( A reminder) I was hit with a $30 return item fee. Beware, if you set up a payment reminder, it will post as a payment on the day of the reminder. IT IS NOT JUST A REMINDER!!! I contacted customer service only to be told that it was my fault and that...
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