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Utility Services Complaints

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HMS Home Warranty / air conditioner

Golden116 on Aug 13, 2018

I have been without air for almost 2 weeks, the hottest month of the year. I called hms, placed the claim, told them my thermostat is reading 87 degrees, the soonest they could get someone out was tuesday (4 days later)!! Since I didn't have a choice, I suffered. The contractor came out...

Morrisons Supermarket Beverley / public toilets in store

Roger Brittain on Aug 13, 2018

Myself and my wife visited the Beverley Superstore, unfortunately I had to visit the public toilets and use one of the cubicles, after using the facilities I found that one of my trouser legs was soaked, it would appear that the toilet was leaking and the floor was awash. I went to customer...

Oncor Electric Delivery Company / emergency response team

Rebecca Pickett on Aug 12, 2018

Oncor Electric Delivery CompanyAt 2 pm I contacted Oncor to report a broken electric meter that caused my breaker box to begin smoking, resulting in the fire department's response and installation of new breakers. At 5 pm someone from Oncor arrived to the scene and cut the rest of the power to the home, telling me that...

Philippine Long Distance Telephone [PLDT] / telephone no outgoing calls

Rene Andrada Reyes on Aug 11, 2018

Helo, my landline no is 62 975 6528, i complained regarding my phone w/c i cannot make outside calls, its been three weeks now and still no action have taken place, i already made a complained at our pldt office, a technician went also to home and check but said he will email manila and...

Trend Micro / the different pricing on email and the website.

Adrian Chua Eng Huey on Aug 11, 2018

Trend MicroCustomer number: 521934361704 Order number: 9253259807 Order date: august 11, 2018 Email address: Product qty amount Trend micro internet security 2018, 1 device 12 month with auto-renew - renewal 1 myr 59.00 Serial number: prmd-0012-0183-9045-8000 I just renew my internet security...

Georgia Power Company / electric

lucy4092 on Aug 10, 2018

After going without power for 2 years and 5 months I suffered a great loss of Revenue as well as medical issues arising from me being a disabled female and from working from home Revenue has been lost causing my credit to be diminished Georgia Power refuses to acknowledge any wrongdoing... / not providing warranty service in good faith.

Michael Panyard on Aug 9, 2018

Both the AC and the Heat in a forced air system, operate utilizing the furnace blower to circulate the air through the house. This blower can also be utilized to simply filter the air in your house. It is part of your furnace. When that blower motor fails, you lose the ability for either...

Enbridge Gas Distribution / customer service

Ameetah on Aug 8, 2018

Called at customer service between 11:20-11:30pm from #6476414464. This was one of the worst experience with any organization ever. It was really upsetting to experience such poor service from staff me. Representative seemed to be so frustrated for reasons best known to her. Wondering why was it...

American Home Shield Corporation [AHS] / customer service vendor and the customer service reps

Pat Love on Aug 8, 2018

I called in to have a vendor come out to service our lights in the kitchen unfortunately we had to cancel at the last minute the vendor was crude. I called the vendor back to set up another appointment he said he could not come out until Monday, mind you I can not cook it it totally dark...

Alliant Energy Corporation / energy bill

Chandak28 on Aug 8, 2018

I recieved a disconnect notice in the mail today and called customer service. I had recently checked my alliant bill and had seen that my previous payment arrangement was due on Aug 18th and that I had not missed the payment. I was confused why I was being disconnected. I had worked with...

DTE Energy / repeated electricity outages

Also Powerless on Aug 8, 2018

Our neighborhood (our address is 1108 Vesper Rd, northwest Ann Arbor, zip code 48103, Water Treatment plant area) has experienced repeated power outages, significantly more than our friends in other parts of Ann Arbor, MI. Recent examples (my records go back to 1997 with similar issues in...

99 Cents Only Stores / manager service is so bad

Rey75 on Aug 7, 2018

I went into the 99 cent store to buy some stuff but I had to use the restroom. So I found a manager to unlock the restroom. She told me first that it was for paying customers and I told her that I was buying stuff then she turned around and walked away and said the restroom are for the...

Duke Energy / power

Pug69 on Aug 6, 2018

We have experienced too many instances of power outages in the last several months, seemingly for no apparent reasons. This is happening way too often, when there isn't even any bad weather to blame it on. I can understand if a storm knocks the power off, or maybe a accident where a car hit...

Alliant Energy Corporation / installation of underground electrical utility lines on private property without an easement or proper protocol.

Gerry Peters on Aug 5, 2018

Alliant Energy has flagged for construction/relocation of electric utility across my front yard and along the front yards of multiple private properties on the east side of South Duff Avenue in Ames Iowa between 3412 South Duff Avenue and 110 Ken Maril Road - 16 properties. Currently overhead...

Duke Energy / Meter installation

Briauna on Aug 3, 2018

I have been waiting for duke energy to install a meter and cut my power on since Tuesday. I have been getting the run around every single day. I have a child and I am 9 months pregnant and can not move into my house because there is no power. I have been told one thing after another and...

Cox Communications / installation date and customer service

Travis A. Westbook on Aug 3, 2018

Worst experience in three years of being a customer . i get paid 22 dollars a hr i missed work all because the cancel and researched my appointment without them telling me. I called verizon and they said they can have someone comeout the next afternoon. i will be cancelling my service soon...

Duke Energy / Electricity

I'm pissed on Aug 3, 2018

This letter is in regards to Barbara Hydanus my name is Kimberly Valerio and I am the care taker with much concern for this woman's well being, I will be breif in that the relevance of this subject matter is nothing more than getting electricity to this woman's residence that is lacking...

AL Power / Spraying of poison

United1 on Aug 3, 2018

AL PowerRecently, the company that AL Power contracts to spray poison along the roadways came up our driveway and killed Oak Leaf Hydrangeas that we had running along our drive. This has happened in years past and we thought we had it handled because we asked that they not come and spray agent...

Consumers Energy / restart if service delayed unnecessarily

Kimboliah1723 on Aug 3, 2018

When the power went out after I was unable to keep up (being on maternity leave & not having normal income) I was able to gather up enough to have it restored. The problem was that when I tried to pay it with a few different methods I was then notified that "no more than 3 ‘transactions' are...

Xcel Energy / cut off and turn on of services

Aaron Mullennax on Aug 2, 2018

I had paid electric bill but did not call in time to give confirmation of payment. So they shut electric off on 8/2. Called in morning of 8/3 and girl said they'd be at house to turn electric on between 3-11pm. Well my son called to find out when they'd be at house because it was already...