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Utility Services Complaints

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Georgia Power Company / residential service

Tom Walters on Dec 17, 2018

We experience a partial power outage at our home on November 11, 2018. GA Power responded that evening and duagnosed that we were only getting 120 volts of power which indicated a problem with the underground power line running from the transformer across the street into our home. They...

Con Edison / restore power

Jasmine Vanessa on Dec 17, 2018

This message is to complain about the Con Edison system to turn-off and restore power. First, The was no notice at any time period of services to be turned off on the date they were turned off by Con Edison. Someone working for Con Edison on Thursday, December 13, 2018 morning entered my... / duke or asplund (sp?)

Micha Hale on Dec 15, 2018

Some time recently either your subcontractor or your employees were in my neighborhood cutting trees from power lines. They left my gate open, they tore up my yard, tire tracks everywhere, brush left in the yard and hanging over the fence. Is this your normal way of doing business? What... / aps electric

Danielle Michelle Dunham on Dec 14, 2018

In Sept, after the summer months w higher bills, I was shut off. When I got my power turned back on, I was slapped w an additional $400 deposit required bc of late payment/ previous shut off. I paid a deposit originally. Where did that go? My Dad pays $160-180 automatically to my electric...

The Salvation Army USA / utility assistance

Billysniece on Dec 14, 2018

4940 pan american blvd, north port FL 34287 at 11:30am today door was lcoked, hours stated open 9am-4pm (closed for lunch 12-1pm). People were inside but wouldnt help me. Went to 2120 loveland loveland Blvd, port Charlotte FL 33980 & they wouldnt help me either. I spent 2 hours & alot of...

Just Energy Group / someone coming to my door??

Catherine JS on Dec 12, 2018

I had a man come to my door at about 6:30pm had a name tag in a lanyard worh Just Energy logo. He claimed to be visiting all customers to promote some kind of 20th anniversary thing? I think? I didn't think it was legal to come to my door anymore, and if I'm already a customer why not mail...

Superior Propane / Superior Plus Corporation / propane home heat

Scheiris on Dec 12, 2018

I used to get my home heat propane from Superior. They are difficult to reach as their system is automated. You could never reach a live person. I called several times and left messages to complain about their rate as it was higher than my contract stated. When I finally got a hold of...

JustAnswer / asked for help on hooking up motor on my furnace

Beverly Silva on Dec 11, 2018

I spoke to someone via email and they did help me they asked me if I wanted to speak in person for 20.00 more and I said no. They then finished helping me on the computer never spoke to anyone on the phone. This has caused me to overdraft causing me to have another 30.00 charge. I want...

StarHub / tv fiber connection

Charles Pierron on Dec 11, 2018

On your prompting i scheduled appointment to upgrade my TV connection to fiber through new box. Appointment was first schduled for Tuesday 11 Dec. Your tecnician came: "sorry sir you need a data point by your TV and to install a cable from internet box to TV datapoint" Appointments were...

Duke Energy / too many past due calls

Suzanne G. Leonard on Dec 11, 2018

I get it Duke Energy! I know I have a past due balance and it will be paid! I do not need 6 phone calls, 3 text messages, and 2 emails in less than 6 hours to remind me. It would be just like you to turn off the lights and heat for 2 disabled senior citizens who are on a fixed income...

Racetrac / store not open for business, again!

Jean Lavoie on Dec 11, 2018

The store In yulee Florida has from time to time been closed in the early morning morning hours. This in itself is not unusual, but lately it's been happening a lot. I work shift work and I go in at 6am in the morning. The racetrack store near me is on my to work and I stop there nearly...

Duke Energy / power

Dialysis Clinic, Inc. on Dec 10, 2018

Would like to complain about the recent power outage that has happened because of the snow storm that started 12/8/18. On several occasions Duke Energy was called to get updates on the outage in my parents neighborhood. On all occasions I was told there were not updates and that I would be...

Duke Energy / waiting for power to be ran to home...

Mattmclean on Dec 10, 2018

I have been waiting for power to be ran to my home for almost 30 days now. I just received a phone call and an automated message telling me my power was now going to be moved out from December 14th to December 20th which will then be more than a month past my request date. (my request date...

Telkom SA SOC / landline out of order

Linda Bevan Edwards on Dec 10, 2018

My landline has been dead for over 4 weeks now. I reported same day and received a ref number. Have been calling daily since then only to be told "the technicians will come". Huh. Last week Thursday I called yet again and was advised that the person who took the first fault report actually...

Green Mountain Energy Company / final notice

Alice Boler on Dec 6, 2018

Green Mountain Energy CompanyI have been with Green Mountain for ten years and at my current location for over three years. I have never experienced a problem like this before, but am extremely frustrated with the current issue. In May, 2018, it appears my service was inadvertently enrolled with another retail...

Alabama power / power bill sent into collections not even after a week being due

Martha77 on Dec 6, 2018

My fiance and I have Alabama Power in Saraland, Alabama. The bill is in HIS name. Our bill was due November 29th and here it is December 6th they have sent the bill to COLLECTIONS and say even though I've paid HALF OF WHAT WAS DUE they have to have the other half by tomorrow (Dec 7th) or...

Alliant Energy Corporation / electric service for tenants

anonymous3494 on Dec 5, 2018

My husband and I own an apartment building with 2 tenants. The tenants are supposed to put the electric into their name when they move in. I have assumed they have done that because I never got any communication from Alliant suggesting otherwise. just recently, one of the tenants happened...

Canada Goose / my coat is fading and it's starting to rip on the seams of the sleeves I demand a replacement

Jayfresh4713 on Dec 4, 2018

I mean these coats aren't cheap they go for 900 or more depending on the type you want. I feel like i and all these other customers should get replacements we work extremely hard to be paying that kind of money for these coats and if it say lifetime Warranty then we should not be...

SafeLink Wireless / safelink phone rep

Daniel Jason Robinson on Dec 4, 2018

So my service was cut off yesterday when my service is still paid up for another two months. I've called and talked with 7 different people each giving the run around transferring me to person to person. Then the last person I spoke with was supposed to be restarting my servicing and...

Woodland Estates Jacksonville Florida / improper billing practices

darlene824 on Dec 4, 2018

Woodland Estates Jacksonville FloridaI have to go up there every month to find out how much my water bill is because I'm not getting my bill I come home today to find a 3 day notice in my mailbox it was not sent through the post office it was just a piece of paper that is a Federal Offense for going into my mailbox for...