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Utility Services Complaints

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Alabama power / about the way did me

La
Lathem on Oct 15, 2018

I want to know why they turned my power off my disconnect notice was on the26th but they cut it off on the 15th. They know I pay my bill on the 3rd r the 4th.plus I called Alabama Power n told them I was going to pay the $636.00 on the 3rd they it was fine n they wouldn't turn my power off...

Arizona Public Service Company [APS] / call center

Ak
Akers1979 on Oct 15, 2018

I called to defer my(outrageous bill)payment for two days and they declined. Said there was no way they could help. No help whatsoever. I also have a disabled person in my home. I relayed that information and they told me in a word tough [censored]. Not a very nice way to treat your customer...

Waste Management [WM] / service and billing residential

Sh
Sharon Sallows on Oct 15, 2018

Transferred service from one address to another because of moving. 2834 Watson, Simi Valley, CA 93065 to 928 Watson Ave, Simi Valley, CA 93065. Did not receive information regarding transfer/service fees Was not given new Customer ID number Service was discontinued, no pick up on...

Reliance Home Comfort / flomax120 tank less water heater and makeup unit in loft also flow max

Bi
Billy Hans on Oct 15, 2018

My wife and I are currently renting the hot water tank along with the flow max 120 and flow max 70 for reliance home comfort. I again currently have no heat from the unit from the loft since no water is getting to the unit as per the four service person who came over to repair. We have...

Wyndham Vacation Ownership Ramada Phillip Island. Australia / re accomodation at ramada phillip island. melbourne australia

De
Deb Tanner on Oct 14, 2018

Wyndham Vacation Ownership Ramada Phillip Island. AustraliaHi my daughter and I stayed 2 nights at Ramada Phillip Island on 12th and 13th October. I was very sick with the flu and went to lay down and noticed that the sheets had blood stains on them and upon looking at the doona it was covered in make up and also had a tear in it. I called the office...

Cox Communications / cox customer service

Ma
Madriot on Oct 14, 2018

When we moved to Oklahoma a few months ago we called cox to compare prices and was lied to about who else was available in my area. The lady on the phone told me several times that they were the only internet provider in our area. Luckily my husband knew that att covered pretty much...

PECO Energy Company / electricity service

Ca
Carlène Pochette on Oct 12, 2018

On October 1, I discovered that I needed to get out of my current living situation immediately. After searching aggressively, I decided to apply for an apartment in Lansdowne, PA. I had planned to be out of my current living space by 10/15/18. I applied for the new apt on 10/9 and got...

DTE Energy / power outage

Ka
Kabukie on Oct 12, 2018

There has been several power outages in my neighborhood and that damaged my new stove, I called customer service to lodge a complaint and the phone was hanged up on me because the customer service representative thinks its stupid for me to call with such a complaint.I had an equipment...

Reliance Home Comfort / unreliable - selling products in the name of protection plans

Ge
Geetha k on Oct 12, 2018

my furnace gave an issue and we called these guys as i had the protection plan. They came the 1st time and said the motor needs to be replaced and they fixed it in the 2nd appointment . The next day the furnace stops working and they came and fixed it. No issues so far. It again stop...

wecare@airselangor.com / in regards to the ignorant, arrogant and unethical attitude of the syarikat bekalan air selangor namely at gombak division.

As
Ashok Kumar J.S. on Oct 12, 2018

wecare@airselangor.comSubject: Complaint against SYARIKAT BEKALAN AIR SELANGOR/PUSPEL I, the above named and address am writing to you in regards to the ignorant, arrogant and unethical attitude of the Syarikat Bekalan Air Selangor namely at Gombak Division. Whereas I had been repeatedly highlighting issues in...

CenterPoint Energy / service issues

Sq
Sqwirl on Oct 12, 2018

November 2017 neighbor complained they smelled gas and determined it was at my house. I complained probably at least three years prior to that. gas Co came to my house on 2-3 occasions because I smell gas and I was told I had no gas leak I hired a licensed plumber who found Numerous under...

Arizona Public Service Company [APS] / customer service issue and lack financial assistance

Br
Brenda Lara on Oct 11, 2018

Good Afternoon, On August 24th, after attempting to remove my mothers name from my APS bill, I was told I could not do so without creating a whole new different account. The staff informed me however that I would have to pay off the balance I had due of $435. I then asked if I get some...

Atmos Energy Corporation / gas utilities

Di
Dillen on Oct 10, 2018

This company is the worst I have ever dealt with my name is Dillen I have used this company for years they are the only gas company in Amarillo so they have a monopoly on business.they don't care about the customer they don't care if you go without heat they don't care about you at all.i...

Duke Energy / billing disclosure

Ja
Jackie Borland on Oct 10, 2018

When transferring service to my name in between tenant, I was never informed of a connection fee and tax. When calling customer service to express my concern and indicate I would have never transferred service if known - they indicated nothing could be done. I'd like a resolution to this a...

Crossways Inn / electricity supply

Cr
crossways on Oct 10, 2018

Still dealing with this through my solicitor. The crux of the matter is that through our business all invoices were paid promptly but after we moved on from the business a further bill arrived. Apparently this is for further charges in retrospect and totals almost £1000. The whole thing i...

Paraco Gas / poor customer service, unethical behaviour such as taking money with fake miscellaneous fees.

Mi
mishG on Oct 9, 2018

I was charged astronimincals fees for fillling up my tank. when asked to come get the tank at 60% full it took them weeks to get the tank. I was told i would recieve a reinbursment check for the unused gas, i got $14! I had to call several times for the check to get answers it will be...

Carrefour / cashier

Mu
Muhammad Rashid Nawaz on Oct 8, 2018

I have been to Carrefour City, Rue du Grenier à Sel, 45000, Orléans on Saturday night around 8:15pm. I have picked the things and came to the payment counter, my payment was processed. I verified the payment with the things I have purchased but on verification I found that one thing is charged...

Duke Energy / online/signin

Di
Diamond Cordero on Oct 8, 2018

I really dislike using your online site to pay only because I frequently have trouble logging in due to the stupid password requirements. I've learned that that doesn't help password security much at all so why are you forcing your customers to use a system that makes them choose a...

Optimum / My service was shut off on accident, they disconnected the wrong house, and now the said they cant come back out and turn it on!

Ma
masjid247 on Oct 6, 2018

So let me start off by saying, with all the troubles we have been through with Optimum, we still have stayed a very VERY LOYAL ON TIME PAYING COSTUMERS!!! two months ago we had five techs come out because they couldnt get the new altice system hooked up. NOW TONIGHT they come to my house...

Long Island Rail Road [LIRR] / Babylon L.I.R.R. Commuter's unable to have access to the rest room facilities :

Ti
Timothy1968 on Oct 6, 2018

The Babylon Long Island Rail Road commuter's are unable to have access to the restroom facilities at this location . Unfortunately the teller who is a woman entered the mens room a number of times while commuter's are in the facilities a homeless man was shaving the teller the woman...