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Florida Power & Light [FPL] / power outage

Ma
Marcos N on Apr 24, 2017
Power outage reported at 6pm on Monday 4/24/17 and they say it cannot be fixed until 5.30am. We called many times saying this is an emergency and that waiting time is unacceptable. We have a baby that cannot sleep well because it's very hot inside the house without AC, even though I have 2...

Duke Energy / deposit due - customer 16 years

Ma
MATZKE01 on Apr 24, 2017
today April 24th 2017, I received my bill in the mail. I noticed a $357 deposit is due. I've been a duke power customer for over 15 years. I did call customer service and the girl kept repeating the same thing. I understand I received a disconnect notice and I understand was service wa...

Palmco Power MD LLC / gas and electric supplies

Do
Doina Jones on Apr 24, 2017
I agree to switch from BGE as gas and electric supplier because Palmco Power MD' agent showed me a list with prices that are lower than BGE. Ironically, the first invoice received is $44 bigger that even though is seems that the amount used is smaller. I Do Want to terminate the contract...

ComEd / deposit but never moved or had an disconnection

La
Lataya Edwards on Apr 23, 2017
issued 4/7/17 I received 4/12/17 a letter in the mail saying i have to pay a deposit. I had Comed for 14 years i can not rememeber If i paid a deposit or not i was 18 at the time . As of late my light have never been turn off but twice in my younger years and the bills ranges from 100-400...

Waste Management (WM) / Trash removal service

Gp
GPM1412 on Apr 20, 2017
This company is absolutely HORRIBLE! They automatically renew your contract every year without telling you. I had used them on a property for about 4 years. We came to a point where we were no longer managing the building, so I called them to cancel our service. They told me I wasn't...

AARP Services / water service line insurance, westport, ?ct

Pe
Peter Thorner on Apr 20, 2017
Please be advised that in response to a mailer sent by AARP regarding the above subject, I called the company, HomeServe USA REpair Management Corp. The person answering my call was thoroughly unfamiliar with any resonable answers to several questions I posed. She responded with what...

APS (Arizona Public Service) / Revised online bill payment

Ji
Jim Devonshire on Apr 18, 2017
Any company that was remotely user friendly would make a seemless transition to a new system. Instead APS essentially requires you to go through a process similar to opening a new account, despite nothing about the account has changed. This sort of stupidity seems to go with them being the...

Cablevision / Optimum / ervice call and supervisor and customer service rep

Nl
Nlmosely on Apr 18, 2017
been a customer for 5 years not sure if this is a new brought company but the service is horrible. I called for 3 weeks to correct voice mail. I was never told to use a outside number to check the phone. Something we asked for several times. The tech came out 3 1/2 weeks later and advised...

Sui Northern Gas Pipelines (SNGPL) / complaint of new domestic connection application no.2786276178

Ma
M. Ashfaq on Apr 14, 2017
Sui Northern Gas Pipelines (SNGPL)I Shahnaz Rafi wife of Muhammad Ishfaq CNIC No.31202-3730626-8 resident of Haseeb town behind One Unit Staff Colony near Ghousia Masjid, Bahawalpur was submitted an application for new domestic connection ID No. 2786276178 on dated 12.11.2014. According to your website I visited today...

1st Light Energy / Solar panels

Wi
Winton on Apr 11, 2017
Worst decision I ever made. This company is totally incompetent and unprofessional. It took forever to get my panels installed. The installers failed inspection and never followed up. I had to call 1st light energy and literally harass them because them to get my panels working since no...

Windstream / Cable and internet

Cu
Customer mad on Apr 11, 2017
Windsream took two hundred out of bank account with out my approval. I when to the office they said they did not have my bank account information but said they did. I once had direct with crawl with them and I stop it. How were they able to do it after I stop it. I believe windsream stole...

Gym Company / Refusing terminating my contract

Jo
Johannes Putse on Apr 11, 2017
HI I'm a Zimbabwean who has visited South Africa for 3 Months, one of your guys signed me up for a gym contact by park central mall, only realized that it's a 36 months contact when I saw the gym trying to debt money from my account which was already on zero. And I ddnt realize that I had...

Duke Energy / Billing

Fr
Frusterated8011 on Apr 10, 2017
I have lived at this address since January 27th. I never got a bill for January 27-March (33 day billing period) yet my account is showing overdue because apparently the bill was due in April. I have been billed for March -April and the bill is for $373 (2 months). I knew a bill was due...

Mashreq / Sewa bill payment

Ha
HafsaN on Apr 7, 2017
Every month I am paying SEWA Bill from my current account of Mashreq. From last 2 months, March & April I noticed, Mashrq is giving amount AED 10 more than the actual bill. I paid last time as I was not sure but this month again? My bill is AED 629 & amount to paid is coming as AED...

Florida Power & Light [FPL] / Unethical behavior

To
Torri Hasibar on Apr 7, 2017
In November of 2016 my father in law passed away. My fiance is 24 and we had just had a baby a month before. All his dad had when he passed away was his house so we set out to probate court hoping my fiance could get it in his name and we could sell it to pay his fathers debts. FPL rep...

Oncor / Electricity

Nu
Nunya12 on Apr 7, 2017
I have asthma and I'm pregnant. It is not ok to ignore outages for hours and hours. No one has been out to investigate the outage and you cannot speak to a human without being transferred multiple times. They never know why the outage occurred and never know an estimated time of...

ATT Uverse / Directv

Cr
cresanovich on Apr 7, 2017
I am under paired billing in which I have canceled extra services and were not canceled and have had billing issues since the begining of the account. I have spent countless hours on the phone speaking to agents every month and am assured every month all the credits and issues are resolved...

Enbridge / Fireplace passed inspection by enbridge and now being red tagged

Sa
sally17 on Apr 5, 2017
I moved into a new home in 2009 and our fireplace was inspected and passed by Enbridge. Recently, they came into my house and checked all the appliances after they turned the gas back on after some digging outside was completed. I now have 3 red tags due to the fireplace vent and furnace...

ComEd / Rudeness of the customer service rep

4r
4rep2getfired on Apr 5, 2017
On April 5, 2017 at approximately 8:40 and 8:50 am, I was speaking with a representative named Rosa at ComED, from phone #773947-0652, regarding a bill I received in the mail from ComED. Ms. Rosa was extremely rude and ignored all my request to speak with a supervisor. Ms. Rosa left me...

Consumers Energy / Electricity charges

La
LaDre Pierce on Apr 5, 2017
The electricity supplier has increased my electricity rates at our home to the point that I cannot afford to pay. our bill has been 400.00 per month, and I am hardly ever even there. Our bill has never been near that much, even in during the winter months and we are using about the same...
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