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Utility Services Complaints

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Florida Power & Light [FPL] / power outage/over charges

Ethanlong59 on Oct 18, 2017
Florida Power & Light [FPL]My power was out for 5 days due to hurricane irma. I am still being charged for those 5 days that I was out of power. My bill stayed the same as it has usually been. When I called to and asked why I was being charged for days I didn’t have power, this guy told me that I was not charged for...

Suburban Propane / the cost to come out and check their tanks and equipment

Judy M Zimmerman on Oct 16, 2017
I have been with Suburban Propane for over 10 years .. I was paying for only one fill up a year because I couldn't afford any more .. than I joined HEAP and I did receive more ... I also found out that I could have been on a monthly charge so I wouldn't freeze in the winter ... I have paid...

Shaw / getting my services set up again

Dustin Paul on Oct 14, 2017
I have told the tech agent over the chat that i have a phone only when on wifi . And all i am getting is no we can't send a agent. No no no is all im getting . I even agree to skip work . To be here in the A.M to meet the rep at suggested time .. but no that is no longer avalible . The...

Souq.com / missing item

Dud22 on Oct 14, 2017
Souq.comHello, I need to complaint regarding my purchase order # 3061508947623 . It is a pray paint Machine, the problem is the black nozzle is missing. Please kindly arrange to check this problem. I received these two items last Thursday October 12, 2017; and i just opened this afternoon and i...

Duke Energy / electricity

MarkEllisLancaster on Oct 13, 2017
Unprofessional company that needs to learn how to not lie to their customers and start telling the truth. I'll volunteer to teach Duke energy's employees how to tell the truth. CEO should be investigated and or fired because this company in the past 10 years has gone from a four star to a...

Consumers Energy / I am disabled and waiting on help

Tia96 on Oct 13, 2017
Hello my name is tia owsley. I am right now waiting on my disability for ssi and dhs is helping us out on november 1. I have called several times to extend it but all customer services were rude and said that they cant help. I am very much stressed out and cant take it anymore. If they...

NJ Transit / driver needs to take job serious

Notmadd on Oct 12, 2017
603 route bus driver supposeto depart mercermall at 8:30pm, problem here is repeatitive every encounter. Does not depart at proper time, causes me a longer trip because i miss my transfer to the 609. She departs mercermall any where from 8:40pm to 8:45pm does it all the damn time and i'm...

Asplundh Tree Expert / very bad driver and extremely unsafe

Melissa Lester on Oct 12, 2017
I live at Keen Mountain VA and Asplundh has been working near my house for the past week or so. This morning (10/12/17) while taking my daughter to school at 8:00 am an Asplundh truck just came to a complete stop in the middle of the road in front of me in a curve to put out signs. The...

Sing Post / mail delivery

93 Siglap Road on Oct 11, 2017
dear sir, we had on many occasions, found the postman did not cover our mail box resulting in wet mails. kindly ask dear postman to cover the lid of the mail box to avoid these wet mails. we have important docs/certs which are damaged. i have experienced many missing mails from my children...

Paraco Gas / propane service

Randy Barbee on Oct 11, 2017
I agree with all the previous reviews. This is the worst company I can remember having dealt with in the last 25 years or so. Just awful. They let my tank run dry while I was away last winter, nearly destroying a building foundation that had radiant circulating hot water heating the...

CVS Pharmacy / CVS Health / customer service

Rfrench312@gmail on Oct 10, 2017
I went into the store to buy a money order of 140 dollars. The cashier was very friendly. I was unaware I needed an Id to make a money order. We got help from a manager who verified I needed an ID. Not a big issue because I love close. However, the manager have me a dirty look and said I...

Xcel Energy / electricity outage

Ryzach3 on Oct 10, 2017
We received 1/2” of snow. My electricity has been out 24 hours. I’ve called multiple times to be told there is no update on when the power will be restored. Walnut Hills has 60 homes, in this subdivision, which loses power regularly. Why has this been addressed and fixed? I’ve lived here 17...

Simple Bills Corporation / unethical behavior

kapl on Oct 9, 2017
My son is trying to get out of the Simple Bills service as he moved out of the shared apartment. Simple Bills will not release him until the roommate sends confirmation. Not even releasing him with a letter from the leasing mgr. Roommate is refusing to comply. Problem with roommate i...

Alabama Power / limbs left in my yard october 3, 2017

Nancy DS on Oct 9, 2017
The pole in my yard had to be replaced due to a drunk driver. Alabama Power had to trim trees near the existing pole to install the new one. They are supposed to leave the location in better condition than what they find it. This is according to their instructions when they're hired. I...

Saudi Post / parcel not received sent through saudi post.

Rolson Francis on Oct 9, 2017
Saudi Post - Parcel sent from qurayyat on 26/09/2017 to kerala (India) not received on time as in formed 7 to 10 working days.I sent cloths & toys for my child's b'day .but it will not going to reach on time. I called mumbai they told they didn't receive the delivery yet . Saudi post...

Just Energy / just energy green tier 5 plan - gas

Ojharits on Oct 7, 2017
Hi, Two of the representative came at my doorstep and as I was not at Home (as they came during weekdays noon) they filled up the form by gathering my info from my wife by saying they are coming from PG&E. My wife inform them that she cannot give her consent without having a discussion with me...

Duke Energy / electric bill

Faye Bailey on Oct 6, 2017
I have been communicating with your company for 5 months concerning my electric bill increasing when everything is disconnected from breaker. I'm out of town most of the time, which I keep telling your representatives. It makes no sense the history of my account. I have been requesting...

Century Link / customer service/billing

August 16, 2017 I was told by your rep. Aurora on 8/1/2017, when I asked for our change of location to be processed, that there would be NO CHARGE for the modem or the tech fee when our service was turned on again at our new address. I have talked with your customer service people 3 times now...

Republic Services / trash pickup

darkfant on Oct 5, 2017
Republics new trash pickup policies are going to create a health hazard for residents of Las Vegas. Now that they are limiting trash pickup to one day a week and the amount that will fit in one of their bins. Any more than that will have to wait until bulk pickup, which is twice a month...

Charter Communications / no incentives for long term customers

Deb Curtis on Oct 5, 2017
Every time I go on Charter/Spectrum's website to pay my bill, I see the incentives for new customers totaling less than half my monthly bill. I called Charter/Spectrum to see about lowering my bill using incentives, and have been told they are for new customers only. The only way to lower...
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