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Utility Services Complaints

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Florida Power & Light [FPL] / disconnecting my service with a balance of paid in full

Ma
Magiee Maie on Apr 25, 2018

My FPL balance is 0 and they have the nerve to call my mother to tell her they are disconnecting her service even though she is paid in full. They are incredible. They are making changes and it is our fault so now even though we paid and balance shows 0 our power will be disconnected and...

iTalk / broadband and telephone and theft of money taken without permission

Pu
Publish on Apr 24, 2018

My complaints are * rubbish broadband connection * loud crackling telephone line * refusal to answer any emails sent over 12 months to rectify the problem . * refusal to answer phone when trying to tell them about the problem * Lying about the package i took out * trying to get...

Home Depot / service

Ch
Charles Hood on Apr 23, 2018

I am a regular shopper who comes in at least twice a week.I have a guitar repair shop and I use alot of woodworking etc. I am handicapped.I operate with about 45% of my heart left.I also have severe arthritis, congestive heart failure, Atrial Fib torn ACL, Shoulder problems among other...

Maynilad Water Services / excessive bill

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Minalimching on Apr 23, 2018

This is to report excessive charge sa bill. Namin. Usually ang bill namin nag range lang ng 600-700 per month pero our bill from march 9- april 9, is amounting of 8, 337.05 which is hindi siya normal. They said that possible reason is baka may butas ang tubo pero upon checking wala kaming...

CenterPoint Energy / centerpoint energy

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Jamel Davis on Apr 19, 2018

The shreveport location crew is very unprofessional. If my service is disconnected for ANY reason, and I pay for same day reconnection I should get reconnected the same day, or my money back. If no one is home the technican should at least remove the pin from the gas meter. The water...

ATT Uverse / fraudulent account

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Terrycchef on Apr 18, 2018

I just pulled my credit report to find that ATT has allowed someone to open an account in my name at a fraudulent address. Despite the fact that I have had 7 yr fraud alerts on all of my credit reports for over 2 years. And I haven't even lived in the country for 8 years. Then sent the...

Florida Power & Light [FPL] / overcharge

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vanessa castaneda on Apr 18, 2018

I recently made Payo met a to my account which were returned according to FPL so I called my bank only to be told that my account has no problem that they should be able to take the money out with no fuss .. that happen 3 times ! I was forced to take the automatic payments off in order to...

Suburban Propane / rate of $4.249 per gallon?

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Jason Gilmore on Apr 18, 2018

I have been a customer of suburban propane for almost 5 years now. Our last fill-up was cancelled by myself as the driver pulled in to fill our tanks I said we cannot afford any fuel at this time, he left without complaint or even a word for that matter. My wife and I went shopping the...

Florida Power & Light [FPL] / billing

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Jfish2 on Apr 17, 2018

Suspend my online pay ability after one "recharge" for insufficient funds which charged me $30, they then tell me to use my free checks.com which did not work because they put my account as cash only, so then I was charged another $30. I called them, explained to the lady that I did...

Wish.com / filter in search area

An
Annalise Healey on Apr 17, 2018

It would be extremely helpful if on the app for wish when you search something up if there could be a filter button so that you can filter your search to information and price and other things. This would make searching for certain things much easier and it would be extremely helpful. Also...

Yahoo Inc. / yahoo mail / no response, no effective resolution

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Jagdip Vaishnav on Apr 16, 2018

Sir Matter of Concern I am sorry to inform you once again that, after composing mail, I did not find provision to enlarge font/ sentences, Highlight paragraph., While forwarding, mail, reply mark like < appears before each line., I repeat, I am aged 70+. I am tired of representing thi...

Ambit Energy Holdings / after 8 years of being a customer they shut my electric off without proper notice.

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Nathan1166 on Apr 16, 2018

I have been a customer with Ambit for over 8 years never had my electric disconnected, I travel for work and sometimes overlook not just this invoice but several and all that I do business with contact me in regards to payment if it is running close. NOT AMBIT they follow no rules of the...

DTE Energy / gas

Ms
Mstorz on Apr 15, 2018

Work being done in neighborhood for last 2 months upgrading service lines. Today, April 15, I come home from being out of town for a week to a 47 degree House. No prior notification. Wet notices in the mud which luckily I happened to pick up telling me they shut off my gas. Now I'm told I...

Boost Mobile / customer service

Ci
cipha730 on Apr 13, 2018

by contracting out out your customer service. you've done your customers a disservice. with calls that go in loops issues that never get solved . yet you continue to want payments from customers who has a minimum options when it comes to handsets and piss poor sales reps who seem more...

Suddenlink Communications / billing issues

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M jarrett on Apr 13, 2018

Three times now Suddenlink has charged me twice for one UFC event. I did not catch the event until about two weeks later when I receive my bill so I had to go out of my way to call them to have them correct it off of my bill. Now it has done it again only this time in Spanish and English...

Alabama Power / tree trimming

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R@ch € on Apr 12, 2018

I had a man from asplundh come by at 9:30 this morning (4-12-18) and ask my permission to trim some limbs on my oak tree in my back yard. I told him that was fine and he asked that I move some vehicles so they can pull into my backyard. I went to get the keys and he informed me it would be...

Duke Energy / smart meter & customer service

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Tutter34 on Apr 12, 2018

smart meter was put in sept 2017. Oct my KWH doubled for 2 mths then 4 times for 1 mth and doubled for another 2 mths. I called customer service 4 times. 4/2018 - 1st guy said maybe I bought a tanning bed. 2nd lady said to check my lg appliances. I paid someone and they said they are all...

Duke Energy / billing and payments

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Roberta Kee on Apr 12, 2018

On 3/28/18, I paid my total electric bill of $608.36. My balance was zero. On 4/9/18, I received an email stating that a payment was made in the amount of $410.71 which resulted in a credit to my account. I never made this payment! I called Duke energy on 4/9 and they told me to check with...

Pos Laju / pos tidak dihantar

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Zanariah Che Noh on Apr 11, 2018

No parcel pos laju saya ER222007876MY. saya check tracking parcel dah sampai pada 6hb april di pos bayan lepas. Lepas tu ada msg tidak berjaya dihantar tanpa sebarang alasan. Sy juga x terima sebarang call utk maklumkan penghantaran. Selepas itu sy check tracking, parcel mula dihantar...

ABX Express / courier service

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amirzulhaini on Apr 11, 2018

ABX ExpressDear Sirs, i refer to my tracking number- 8243045171. Earlier today, i came home at around 5.30 pm and my parcel was lying infront of my carporch which i believe it was thrown from outside of my gate by one of your delivery guy. Upon opening the parcel, I discover one of my item (a...

     

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