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Unauthorized Mobile Charges Complaints

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Starbucks / mobil app

Badgurl on Oct 12, 2018

Do not use Starbucks mobile app! The other day I was going over my bank statement and noticed an unauthorized charge for $10.00 for a reload onto the rewards card. I visited my bank to see if it was a duplicate charge and they informed me that it was not and that someone had charged my...

DU / my du smartplan 150 bill

Jeff_tm16 on Oct 12, 2018

DUDear Du, I have a smart plan 150 per month at du and I've got shocked on my bill last September 2018, my bill raised into 299dhs and when I check my bill summary I have seen that there is an international call to nauru which charges me 135 dhs exceed, this is to inform you that I did not...

Badoo Trading / badoo one click scam

fon338 on Oct 11, 2018

Badoo TradingBadoo charge me 79.90 on a supposedly on a one click purchase I did. This I can guarantee I did not do but not surprised as they do pop ups offering you their different packages to buy and probably in one of those they claim i did press it. I contacted them and they tell me that it i...

Bo-Radyn Bdy / extra charges on u choose packages

Bo-Radyn Bdy on Oct 10, 2018

Unfortunately no credit is due -----Original Message----- From: Nelia Sent: Wed Oct 10 11:48:08 GMT+0200 2018 To: Subject: RE: EC-1KSK-2Q0NAI RE: RE: inv-B0034681-[protected]-2018-10-03_14.PDF We never requested for this service to be activated. We were also...

Vodacom / fees charged without my authorization

Ilze Dell on Oct 9, 2018

I do have a cellphone contract with vodacom on number [protected]. I made numerous calls to vodacom to remove the fees for look 4 me and look 4 help. All of them promised to remove it and send an sms to me. I have not received any sms's regarding this and if I phone now they say I reached...

Warid Telecom / monthly package

Babar Khan18 on Oct 3, 2018

Dear Sir/ Madam, I have set a monthly package through Own Package selection code*303# . On total use of off net minutes. I called to 321 for again activating off net minutes only. Miss Irum asked me to put nothing in on net, data amd SMS options and put value in off net option to avail...

Google Play / unauthorized purchases on my account

Pat Bass on Sep 30, 2018

Mrs. Bass and I am contacting Google because I've had many unauthorized purchases off my credit card for many things on Google Play. I had contacted Google in past 5 years to trying to resolve this problem. For some reason unknown to me my credit card has been charged numerous times for...

Icelandair / excessive charge on domestic cell phone bill for an international phone call to icelandair customer service with poor guidance.

Kristin Schouweiler on Sep 29, 2018

IcelandairI was charged $107.46 (US dollars) on my Verizon cell phone bill for an international phone call to Icelandair Customer Service. The phone call was necessitated because I received electronic notification that Icelandair cancelled a flight I had booked for November 6, 2018, and I needed to...

ATT / prepaid

MarinaTaran on Sep 27, 2018

ATTI bought prepaid to use while I was in the usa. Before leaving the country I turned it off. Being back in ukraine I saw the bill of 45$. Tried to contact att, no reply whatsoever. The only way to get in contact now is through the phone (landline). I'm now in ukraine. Can not do thi...

Vodacom / depleting data and airtime

Thandaza Msimang on Sep 20, 2018

I have prepaid phone with Vodacom & recently my data & airtime has been depleting without being used. I checked for things that are running in the background, but there are non. I really don't want to leave Vodacom because I've owned this number for years. I haven't changed the phone...

Telkom SA SOC / overcharges on my telkom data statement august 2018

akretsch on Sep 19, 2018

I HAVE LODGE A COMPLAINT WITH COPIES OF MY CONTRACT TO CAPE GATE BRANCH - ATTENTION THE MANAGER . MY ACCOUNT NUMBER [protected] I have included with my letter of complaint a copy ofmy riginal contract on which I had underlined and told the Agent at the time that Telkom is not allowed to...

Karan Bhalla PMO / karan bhalla pmo - sms service provider

MzondiLungu on Sep 19, 2018

I have purchased 10l sms from them in august and initially it was all good. But after 1 month my messages were not delivering to any of my clients, where as it shows messages are delivered in their panel. When i started contacting them they said in 1 hour it will be ready but from past 60...

Lulu Hypermarket / LuLu Group International / product

Kavitha Rao on Sep 15, 2018

I visited Lulu hypermarket in Al barsha today i.e. 15.09.2018, I purchased groceries and while paying at the counter I asked for du recharge card...she told me min is 25aed, I accepted and asked her for the benefits with it she said I dunno madam I came home and tried recharging with that...

Shell / my card was charged but I received no service for money taken

TaniaG16 on Sep 13, 2018

ShellOn September 10th 2018. I visited a Shell gas station in the Fort Lauderdale area Store # . address: 5001 N State Road 7, Tamarac, FL 333319 I drove about 7 or 7:30 am and attempted to pay at the pump. The pump did not accept my home zipcode so I proceeded to pay inside. Upon entering the...

ATT / wireless

Vkot on Sep 12, 2018

I planned to leave the country in a day, so I contacted an AT&T support service to cancel all my plans at the end of the current billing period, which would be in 5 days. I was assured everything is settled. However, I haven't got any post call mail notifications or any emails proving the...

Bank Alfalah / cash not reverse in my account

muhammad bilal on Sep 10, 2018

Bank AlfalahDear sir my name is muhammad bilal saturday night i purchase some medicine from d.Watson pharmacy pwd islamabad that time i swipe my debit card and get error trans failed but when i check my balance in my account amount was deducted rs:750 pos purchase 2 day a go i not get cash refund in... / wish shipped numerous items I did not order so I returned

Margaret Keitt on Sep 3, 2018

I returned numerous shipments unopened that I did not order. I don't know what was in the packages however Wish was paid through my checking account and I texted and talked to a sales representative of Wish I asked that they refund my money to my bank account do to the fact that I returned...

Warid Telecom / package issue

Najam sheikh on Aug 23, 2018

Asalam u Alaikum!! I am using your network more than 10 years approx. now a days i am subscribing to Karachi offer which offer 2000 minutes, sms and mbs. my i subscribe this offer afterwards when i call any jazz/warid number ammount is deducted from my account now my balance is zero . my...

Rogers Wireless / cell phone

Me Homer on Aug 19, 2018

They will not cancel account and keep billing even though customer service will say they cancel and reverse the bill. They have overcharged and had erroneous billing for ten years and now try to just keep billing for a service they won't allow cancellation, even though they say the have...

Standard Bank South Africa / my debit card was used to pay game store in wonderpark

Dikeledi Betty Lebeloe on Aug 14, 2018

On the 09/072018 I received a message that I paid Game Stores in Wonderpark using my debit card for two transactions, the 1st one was for R25.98 transaction was for 06/07/2018, the 2nd one was done again on the 09/07/2018 for the sum of R1000.00 I went to Standard Bank branch at Wonderpark...