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Unauthorized Mobile Charges Complaints

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Cindy Allers / disappearing airtime and data

Cindy Allers on Aug 22, 2017
My husband purchased R275 airtime and 500mb data for him and 500mb data for me on 22 August 2017 @ roundabout 00H10. Only moments after receiving the notification messages that the bundles have been loaded a depletion message came through. His number is 072 265 9371 - he received hi...

Gameloft / charges

Bexx Bowyer on Aug 21, 2017
I never ordered this stupid subscription I have now phoned twice n was told my number has been blacklisted n that the charges have been stopped but im still being charged. Im working practically 24/7 which means im barely on my phone so I'd like to know how I can subscribe when i wa...

Wish.com / iphone 7 plus wallet/ phone carrier

Taylor keasee on Aug 16, 2017
Wish.comI purchased a wallet off wish and I got two when I don't want to and got charged for them both I would like for the second one to be cancelled and refunded How long will it take for a response and hold long will it take to get a refund back, or what will I have to do when I get it in the...

Tinder / Card Payment

Danny Kerr on Aug 16, 2017
I had a tinder account on my other I-phone which had water damage and I bought a new phone and downloaded the application for Tinder again. I have tried to make a payment to get Tinder Plus and it is now bringing up a purchase error that my subscription is currently tied to an existing...

Celcom Axiata Berhad / celcom first gold plus plan

Kin Choo on Aug 16, 2017
I am very dissatisfied with the plan, the line is so unstable and always go to maintenance without informing us. So i decided to port out on 23rd July, and my bill cycle was on 13th every month. However, instead of pro-rated, celcom charge me the full amount on my bill even i only use for 10...

Burger King / food and service

Denise Greene on Aug 7, 2017
First of all a couple months back we were in the new Richmond Wisconsin BK and the owner and what appeared to be her daughter were arguing and carrying on in front of customers and it was very unprofessional. A couple weeks ago at same BK they were out of an item my some ordered. Tonight I...

Telkom SA SOC / service and billing

Garreth on Aug 5, 2017
Telkom SA SOCI unfortunately upgraded to a LTE package based on what a sales consultant lied to me about. I returned it the very next day, at the end of the month my account was debited. I logged a call on the 1st after visiting telkom. I then went back on the the 4th and tried again. I'm now standing...

Mr Price Group / MRP / cell phone contract

3/8/2017 Good Day, I have a cellphone contract with MRP Mobile which I took on behalf of my son when he phone was lost..he found it and now I'm using the phone but I also have my original simcard from Cell C in the phone, I BARELY USE the MRP because of a few reasons, I almost never have...

Google / google stole my money

Nate A on Aug 3, 2017
Hi, I'm attaching your CEO to the email. I spoke to your supervisor regarding this email and phone call. I repeatedly asked you speak with someone above him and he denied me. I was still talking and he referred me he was disconnecting the call and transferring me to the email. He actually hung...

Opera Telecom / unauthorised charges | cell phone billing

Elizabeth Storbeck on Aug 2, 2017
Opera TelecomI raised a query with my service provider as to why my monthly charges were unexpectedly escalating. I have subsequently been informed that ‘content service charges’ at a rate of R15.00 per day respectively, have been levied onto my account since 30 December 2016. I strongly dispute these...

Glocell / unauthorised debit order amount

Annamarie Ackermann on Aug 1, 2017
The original contract was with Altech Autopage. Unfortunately when they disbanded my data contact was transferred to Glocell. This contract was capped and the monthly debit order was for approximately R200/month. When Glocell took over the contract one of my first debit orders went through...

Cell C / account

Good day..please assist. We dont know which way to go as cell c is not responding to any of our queries. We have 3 bought out contracts 0827748045 0823773430 and 0824676057. We also applied for a 20gb day 20gb night data bundle 084 427 5221. We have never received any statements from them...

Mobile Telephone Networks [MTN] South Africa / contract of deceased

Langhoff on Jul 31, 2017
On 4 July 2017 I went to MTN Cape Gate to change the banking details of my mothers contract with MTN as she passed on and the bank account will be closed by the Executors. I was told she must be there in person - which was rather impossible. Then I was informed by Christopher Cell 083 212...

Celcom Axiata Berhad / poor service at celcom service centre at alor setar

Teng89sn on Jul 26, 2017
Hi. I am TENG. Previously celcom customer. I want to complaint a rude staff at celcom service centre at alor setar, who name Aishah. I go there to inquiry my phone charges, which celcom charged me for one month full payment of rm 80 while I am only use the network for only one day before I...

Choon Zhi Kiat / balance deduction after subscribing rm3 unlimited internet lite

czk on Jul 26, 2017
Choon Zhi KiatI subscribed to rm3 unlimited internet plan just for emergency use and I dont use it for heavy internet plan (movie), after half an hour it deduct my balance amount to rm8, while I check the internet balance via *128*1*5# it appears I have 20GB left, please investigate it and I hope my...

Wish.com / postage

Gloria Lilly on Jul 19, 2017
In may of 2017 I purchase two orders with no problem i didn't think anything about until purchase my second and wish saying things where on date past for awhile saying my orders where on my doorsteps one order I mean.after contact them that say it mistake and was over seas and its way then...

Vodacom / overcharging on my debit order - refer telephonic complaint 1-33601483942077

C. Castelein on Jul 19, 2017
Complained in June 2917 as i was billed R1 345.60 incorrectly billed for April and May on my May Invoice because of my upgrade and not crediting me with the debit order payments already paid for old contract for April and May - so i was charged for old contract and new contract.. Did not...

Money Network / I was charged for something I never paid for.

Baileigh on Jul 17, 2017
I was charged $103 for Amazon prime and I never paid for that nor do I even have an account with them or want one with them. I never set anything up for Amazon prime, and I am in Texas right which is pretty far from my home and am very inconvenienced by this unauthorized transaction. I wa...

Vodacom / fraudulent and unethical behaviour ; continuing harassment including defamation of my character

nomfundo mlisa on Jul 16, 2017
Vodacom since 2009 has been harassing me. I had a two year contract for a laptop and 3g card which I purchased in East London, Hemmingsway shopping area. The contract was for two years from 2009/02 to 2011/02. However Vodacom deducted until April, 2014 without my permission irrespective of...

United states armed services / fraud charges

Lisa johnson 98 on Jul 15, 2017
So yesterday I noticed several charges on my debut cars that I did not perform myself. They are listed as follows: 67.71 27.97 5.54 2.00 50.52 5.99 2.00 Total: 161.73 So I would kindly like to ask you to refund these charges to my card or else I will be filling a lawsuit as 161.73 was spent...
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