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Unauthorized Mobile Charges Complaints

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Standard Bank South Africa / my debit card was used to pay game store in wonderpark

Dikeledi Betty Lebeloe on Aug 14, 2018

On the 09/072018 I received a message that I paid Game Stores in Wonderpark using my debit card for two transactions, the 1st one was for R25.98 transaction was for 06/07/2018, the 2nd one was done again on the 09/07/2018 for the sum of R1000.00 I went to Standard Bank branch at Wonderpark...

eChargr / the complaint did not give the correct answer, deceiving the customer to buy the product in question

Masaro Loi on Aug 3, 2018

eChargrbecause I get a charger the echarger is so hot c't use, Can aks how to use ? I filled it with power, the lamp is set, it is no longer charged, and the charging cable is removed and placed aside, but when it is used, there is no power at all! And when the whole charge is in the heat at the...

Direct Express / the direct express fraud service department

Dawn Gallagher on Aug 2, 2018

To Whom This May Concern: On June 02, 2018 I went to the ATM to get $300.00 to pay my rent, The ATM declined due to insufficient funds. I went home me and call Direct Express Customer Service to see what was the going on. The CSR told there was 6 transaction that were pending for...

SingTel / Singapore Telecommunications / complaint against staff misrepresentation

Cyn Gho on Aug 2, 2018

I went to singtel beach at Waterway Point with my family on 8 July 2018 to recontract my mobile. I was attended by a lady name Linda. She was so helpful to explain to me so many stuff and even told me to take up the mobileshare as it is free. I keep repeating myself to her and asked...

Cnidaplay / Content Roots / I cancelled the account, a free account and you took money?

Ijustwantmymoney on Aug 1, 2018

Cnidaplay / Content RootsI have picture proof of your statements saying it was a free account. Later on when I realized, I made the account for no reason since it didnt help. I cancelled! The account. Checked it this morning on my bank. And yeah a dollars not much. But I want it back if you guys provided no...

Pizza Hut / my pizza was cold and bad so I wanted my money back and I never got it back

Dout05 on Jul 28, 2018

I askes for my pizza to be refunded but never got it and said I could just get my money but instead said we put money online for u when I just wanted my money so I tried to get another pizza and they said oh u have to pick it up but another store said I could just get it to my house I am...

Roomster / can't cancel my subscription bcuz I deleted my account

Bermet Aidarova on Jul 20, 2018

I had an accaunt throw my Facebook under bemagg@mail. ru accaunt I guess and I couldn't find a way to cancel memebership so I deleted it but I still going to get charged which I figured after. Customer service sent me a link to cancel subcribtion even tho I'm saying I can't do that since I deleted the account. So how can I cancel my subcribtion now?

Globe Telecom / load charges via autoloadmax

Rodolfo Damian on Jul 20, 2018

I had loaded my tattoo sim to a certain store thru auto load max with mobile number 09157454884 trace number 565379417 and they charged me 5 pesos and i asked the store keeper why to much, he replied to me it`is been long time the charged cost is like that. As i know there will be no extra charges when you loaded your sim. Please be advised. Thank you .

iTunes / itunes

Shairosee18 on Jul 16, 2018

My phone won't let me download or update any FREE apps on my phone unless I put my card details in so in order to use the phone I did that! I had to take my card details off Because iTunes took £9.99 out of my account when as far as I'm aware I've brought nothing! I put them back on as I wa...

Vodacom's / being charged for two handsets. only have one. poor service. no refund received. still charging for two handset

Fionaholz71 on Jul 10, 2018

Please look on my no. 082 381 8727 recorded calls over the past weeks. Of me trying in vain to get a refund from Vodacom and my account sorted out. Vodacom messed up with my contract years ago and gave me a 4 year contract. Supposedly rectified if and renewed my contract. I then landed up...

Sprint / lied about the price of the services I was receiving and sent unwanted devices.

Celenarobyn on Jul 3, 2018

On June 28, 2018 I spoke with a sales rep online and signed up. I was very mislead. I wanted the 1/2 price iphone x promotion. While discussing the plans the sales rep they asked how old I was and told me that my husband and myself qualified for the 55 plus plan. Then they did not give me...

Orange (Mobinil) / orange sending messages on behalf of an advertiser and charging daily unauthorized charges without taking my permission to do so.

Raeaf El Kollali on Jul 1, 2018

Orange (Mobinil)Orange sending messages to advertise for food recepies and deducting daily charges without taking permission, and when I made a complaint they did not stop the service and did not refund the charges that they deducted. This is disgusting from a company that is supposed to save it'...

Straight Talk Wireless / poor company policies and customer service

BMesler18 on Jun 26, 2018

I recently had my phone come up missing. Cancelled my service with a guy on the phone. He told me my service was cancelled and that I would not get a payment taken out. Low and behold I had a payment taken out and it put my bank account in the negative because i had already went out and...

Lebara / contract eliminated my phone credit

Kenneth G Ford on Jun 23, 2018

Case file summary: RES5504393. I signed up for a 2 year contract. You immediately eliminated my (Approximately) 47 euros of credit on my moible and started my new contract without a credit on my account. I paid your 30.01 euros and you took my credit amount away without authorization. I went to...

Zain Group / charges against my cell phone that I have not used

Terry Fralick on Jun 21, 2018

My name is Terry Lynn Fralick, my telephone number is 05092513885 and Zain is my service company. My problem is that on 19 June 2018 I purchased a 100 riyal Zain recharge card and placed it on my telephone which gave me an amount of 95.75 riyals. I have not used my telephone since I...

Vodacom / costs and lack of statements

Veronica Venter on Jun 20, 2018

Good day. I cancelled my vodacom contract but have received notification from a collection agency. I have asked numerous times for full statements detailing data usage as it was grossly more expensive than what I used. I am not receiving any response and will not pay anything until I have...

Vodacom / upgrade!!! nope!!!

Dionese Potgieter on Jun 20, 2018

I am extremely unhappy with the service from vodacom. I was informed that I can upgrade my current contract, which I did only to find out I will be charged for 2 handset installations. No where in the online upgrade process did they mention this. What is the whole idea of an upgrade, one...

Mobile Telephone Networks [MTN] South Africa / early termination

Ratoo on Jun 17, 2018

Goodevening, i had 2 contracts with mtn, in Feb i decided to terminate them as i was looking to buy a home, i called the mtn cuatomer care and was given an early termination fee of R2133.00 to pay, which i paid at the Mtn store in Westgate shopping centre on the 22nd of Feb 2018.on the...

Sprint / customer service

Lauren Miller on Jun 15, 2018

I am attempting to contact ANYONE in customer service about an unauthorized increase in charges on my monthly bill. I have called numerous times, only to be put on hold for 20+ min and no one ever answers. I have spent a total of almost 90min on hold altogether with my repeated attempts to...

Amphitheatre Mountain / charge for something I don't know about

Cindy Loohoo Johnson on Jun 13, 2018

Amphitheatre MountainI had an unknown charge on my debit card on june 11th from something called google amphitheatre mountain. I have no idea what this is! I am enclosing a photo of my bank transaction notice, I have never heard of this company and did not purchase anything on the morning of june 11th! Can...