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Unauthorized Mobile Charges Complaints

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Digi Telecommunications / digi prepaid

18082808 on Apr 24, 2018

Just now I made a internet one time pass subscription which is for unlimited data for 24hours that cost RM8. After I received an activation sms for the internet subscription, im turning on the mobile data. However, I got another sms that im reaching the limit data internet for unsubscribe...

Digi Telecommunications / balance deducted automatically

Yvonne ling on Apr 19, 2018

I'm reload rm 10 to my digi prepaid and I never call, sms or subscribe anything and few days later I received sms stated my balance less than rm2. After that, I reload rn5 again and 2 days later I received same sms again. I didn't received sms about I had subscribe anything, why my balance...

Vodacom / incompetent consultant and unauthorised charges

Modikede on Apr 11, 2018

Cell number is 079 2804103, I bought a contract phone on the 11/01/2016, apparently my last payment according to Vodacom was supposed to be on the 20/01/2018, which for me was the 25th payment, after a long fight with Vodacom and a complaint e-mail (which no-one responded to it) I gave up...

Mobile Telephone Networks [MTN] South Africa / mtn public phones sim duplicated

Sherz02 on Apr 10, 2018

we had mtn public phones since 2015 that we bought from mtn, however currently the business has stopped working because someone has made a duplicate simcard, every time we recharge our a third party uses it. We literally went to mtn to inquire because the 173 consultant we rude and didn't...

Cell C / bundles

pelisa on Apr 3, 2018

I would like to bring this to your attention am really fed-up to c all you guys regarding the same issue the contact centre can't give me the sufficient details. I borrowed your emergency airtime on the 02/04/2018 and immediately I bought WhatsApp bundles of R15 but I received an sms saying...

Sprint / unauthorized charges

Rob in Louisiana on Mar 30, 2018

Sprint charged my bank account $1495.80 without any of my authorization! i have been with sprint for approximately 12 years. Several months ago i contacted sprint on more than one occasion pleading with them to lower my bill, which was in the $250.00 range monthly, for two lines. After my...

Gameforge / unauthorised changes thru mobile phone

Cemil Kirci on Mar 29, 2018

@ 14:00 (GMT+3) On 29.03.2018. We had malicious messages received thru Didem nicknamed @erol.organ from FaceBook/messager pushing my son to reply YES/EVET to SMS Turkcell messagebax at 5523. My Son Phone muber is +90 539 443 9477. This is total fraud as my son is not playing this game...

Tinder / tinder gold

Nick523 on Mar 27, 2018

I have purchased a one month plan or something like that through tinder. All of a sudden I log on and it says thank you for upgrading to tinder gold. Well come to find out they charged my card another 55 dollars. I would appreciate it if that would be cancelled as I never approved of thi...

Celcom / unauthorized roaming charges

henggg78 on Mar 25, 2018

CelcomI am writing to dispute the roaming charges in the amount of RM19.88, RM159.89 and RM 130.60 on my account for the month of December 2017, January 2018 and February 2018 respectively. The charges are unwarranted and baseless because these charges are imposed while I am in Johor Bahru and... / cancellation no refund poor quality

Tashiyonia Jones on Mar 24, 2018

I been trying to contact yall in regards to my order my utilized bank statement comes out one a month well I cancelled a order with yall not knowing it only cancelled one item instead of all the items one yall shipment cost is too high hell its th same as the order and yall stuff always be...

Triton Global / untold fees that appear on cell phone bills

Bo_dlaine on Mar 23, 2018

Triton Global charges fees that are untold. They PROMOTE sex lines and astrology services (and other kind of services) for free trial then charge for full paying services even when the free trial option is selected with the phone automatic menu. They then denied telling they don't promote...

RIU Hotels & Resorts / telephone booking line

Sophiewalls001 on Mar 21, 2018

Hi on the 25th February 2018 I attempted to book a holiday with yourselves, one of your team put me through to the Spanish line (directly to the hotel I waned to book) clubhotel riu Gran Canaria. This phonecall cost me £48! And the operator still didn't book the hotel at the end of the phonecall. I...

Dave & Buster’s / customer relations/mobile app issues

Gloriarg on Mar 20, 2018

I called about 3weeks ago left a message worth Heather from corporate and last week also today I still havent gotten any reply back about my mobile app not allowing me to keep charging the debit card I have to reload different card I have 6 kids and only one card to pay for the reloading...

Google / unauthorized debit card charges

Nathan Ma on Mar 16, 2018

Googlegoogle *ironhide 02/23 AU Dollar 4.19 X 0.7852029 (exchg rte) was one of the transactions that I did not even know of. On Feb 26, 2018, I went to see my bank account and I saw Ironhide... I did not apply for anything like ironhide. Including *PeakGames kept...

Cell C / double billing

Sitwem on Mar 9, 2018

I got offered a data deal which i accepted in september. Two routers were delivered when i only requested one. I told the guy that was activating my account and he said he will send someone to collect the router as it was a mistake. I waited and nothing. In the meantime i am paying for...

US Bank / scam/fraud

JFish47 on Mar 5, 2018

When I was on deployment, somehow I was signed up for NUF insurance without my consent. Not realizing the transactions on my bank account because they were listed under other transactions. When I contacted the fraud department, I was given the run around, oh you should call this company...

Metropcs / phone and customer service

TKmoney215 on Mar 4, 2018

I called them to Metro about my phone service the first phone call the lady act like she could not hear me then hung up on me the second phone call the supervisor hung up on me they keep telling me that there is a different name on my account I told them when I open the account I used my...

Vesta AT&T / unauthorized credit card charges

Paula Fourcade on Mar 2, 2018

I have been debit $165, 20 from my UBS VISA debit card. This charge was not authorized by me. If being treated as an automatic charge on my account, I want it stopped now. I am from Argentina and I live in Argentina. I've been in USA last September 2017, for just 10 days. I am demanding a refund of the amount because I did not authorize this payment.

Vodacom / contract amount differs as plan taken out unauthorized

charlene0401 on Feb 27, 2018

In december 2017 i upgraded to tel nr 0607576364 p8 lite for an amount of r159 a month the first payment went through the account of r333 on a date not requested to debit 22nd the amount on enquirer it was told a fee of r150 was also charged for upgrade online of i have not been informed...

Vodacom / unauthorised mobile charges

mahomed on Feb 26, 2018

R7/ day deducted from my phone 0792149355 for alleged subscriptions. on enquiry Vodacom Precious 23/2 / Victoria 26/2 confirm 2 subscriptions were activated viz. media filez silver base bone and W video content of which there are no contact details. We wish to reverse these transactions as we have...


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