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Unauthorized Mobile Charges Complaints

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Lycamobile / stole my money

Pl
plesca on Oct 19, 2017
Lycamobile would not refund my £100 they took from my bank account. I purchased a sim card on line and they imposed automatic renewal on my account. I never checked that button as I did not intend to be their customer for long. I binned the sim card a month after. When I contacted customer...

Vodacom / unauthorized deduction

Ma
MariusDicks on Oct 12, 2017
Vodacom is taking 2 devices money from my Invoice and I have upgraded on 21-04-2017 I they explained that for 3 months I must still pay for the old device but I'm paying now for six months and they also made my next upgrade date for three years and not two as agreed on My reference number...

Dditservices.com / dditservices charge

Oc
OceanEclipse04 on Oct 10, 2017
hello i got some charges on my card that were not made by me or my family I had lost my phone in a airport at grand rapids Gerald R Ford I work there, I save all my information on my phone. chances are someone got a hold of it i did have to go back and find it later in the terminal... can...

Casey’s General Stores / product

Br
breash11 on Oct 4, 2017
Casey’s General StoresI ordered pizza for supper tonight and as we went to eat we discovered on our bacon cheeseburger more onion then even an onion lover could handle. We submitted no onion. To top off the overly loaded onion pizza the pizza was soggy and the topping just fell off. This has become a regular...

Vodacom / fraudulent contract on my name

Lb
L Botha on Oct 2, 2017
I have 3 contracts with vodacom, one cell phone and 2 iPads. The iPads have a R45p/m data bundle contract. Somebody, a thief, took to contracts on those numbers, and 2 devices which vodacom has been deducting from my debit order the past 2 months (+-R4000), I have brought it under their...

Cell C / services and fraud

Am
Amaan Panday on Sep 24, 2017
Hi, I recently purchased a Cell C router on the 5G promotion and after the first month i realized something was a foot. I was incorrectly debited from my account every month and no proof to the usage of the said data. Despite numerous calls and emails, the response from Cell C has been non...

Vodacom / data stolen

Kw
Kwma on Sep 23, 2017
I have tried since 17:00 today to resolve an issue of missing data and airtime on my daughters phone! Each time we recharge it gets taken away. Not only were Vodacom rude but refused to help and said that there were no supervisors available what so ever and now have said 7-14 days to have...

Google Inc. / google * telepathic

Gi
Gigi A on Sep 15, 2017
I keep getting these charges on my card for Google * Telepathic. I did not makes theses charges and neither did none my family members. So please take off of these unnecessary charges on my card it would be highly appreciated Thank You So Very Much ! Would mean a lot to me. This has been...

Vodacom / illegal subscription vodacom services

Ph
Philip Welgemoed on Sep 13, 2017
Vodacom Subscription services have been illegally levied against my account 079 369 8055. I do not accept your explanation that an advert on the phone "Pops Up' and then you by mistake click on it and then you are subscribed! This does not make sense since it's legally required for a...

Holberg / charge of game

Su
Sunniva Holberg on Sep 15, 2017
I see you ask for more information, but I am not sure what you need. I will try to explain further. We have been charged 1049, - NOK (about 133 USD) from the Mobile App "Best App" 3 times (!!!) on September 10th. It looks as the game is called "Bike Race". The money was charged from the...

Viator / phone charges

Ro
Rosie Lines on Sep 9, 2017
ViatorDear Customer Service, I have recently been on holiday to Rome. We decided to take part in a 3hr ravioli and meatballs class during our visit, which we booked through your website. Upon arrival at the destination, there were no instructions on our booking confirmation of where to go (as it...

Vodacom / data problem

Sh
Sheenz96 on Sep 8, 2017
To whom it may concern, On Monday the 4th of September I had purchased 250 MB of data, only to be smsed Tuesday the 5th September stating that I have run out of data. I do not understand how three or four days worth of data could have just disappeared after one night! I have already at that...

Google / google *telepathic g.co/helppay# ca

Ch
Christina Farewell on Sep 7, 2017
I have been getting charged 2.99 for I don't know how long without realizing it. No one in my family has authorized this charge and we have no clue what it is for. I would like for these charges to stop I have gone into my google account and deleted all of my credit cards and stopped all charges but I am still being charged. Please fix this problem.

Sprint / customer service, billing

Ti
Timmy Hogan on Sep 7, 2017
I recently upgraded my galaxy phone and at the same time, ported my number and switched service to verizon, for numerous reasons. Performance and customer service were top on the list. So i paid the lease off and returned the phone but since then I have had them try to debit money out of...

Domino's Pizza / lied to me about the deal I was getting

Wr
wrestlerkid on Sep 4, 2017
I had to call this order in to get delivery to the house I was at so I was unable to select the 6$ mix and match deal online. When I called my order in I specifically confirmed I was getting the 6$ mix and match deal, when he said the total on the phone for my two med pizzas and chicken it sounded like $24 which sounded right and it was $34.notCool

MetroPCS / unauthorized access to my phone and personal information

Li
Lindsey4478 on Sep 3, 2017
Somebody went to a Metro pcs store, access my account and add another line as well as purchase another phone. Not only did they do that but they also changed my password. One month went by and apparently they paid for service with a stolen credit card. I attempted numerous times to explain...

Vodacom / data and airtime disappearing

Sh
Shamiegha on Sep 2, 2017
Yesturday was the 1st an was recharged with R200 airtime an this morning I had just over 800mb. I never made any calls from my phone.. Got no notifications that I was running low on data which I usually get.. an to my surprise when u need the phone the most.. everything had depleted from...

Celcom Axiata Berhad / dua ringgit kerap ditarik dari tambah nilai yang mana nilai tersebut akan diberikan kembali setelah beberapa jam

Ka
Kairy Najmi on Sep 2, 2017
Celcom Axiata BerhadKejadian berlaku beberapa kali terhadap saya yang mana dua ringgit dari tambah nilai saya 'ditarik'/'dipinjam' oleh celcom buat beberapa jam sebelum nilai itu dipulangkan kembali. Kerugian yang saya alami dari segi masa dan wang berikutan kesilapan dan kebodohan ini adalah sesuatu yang...

Leon Terblanche / I want to unsubscribe 0829446797

Le
Leon Terblanche on Sep 1, 2017
Stop taking my money Stop taking my money Stop taking my money Stop taking my money Stop taking my money Stop taking my money Stop taking my money Stop taking my money Stop taking Stop taking my money my money Stop taking my money Stop taking my money Stop taking my money Stop Stop taking my...

Children's Place / plastic black floral boots!!

Ma
Marivel on Aug 31, 2017
Children's PlaceI am so annoyed of the lack of customer service provided in store and phone over half hr to pick up. My daughter got blisters that have left marks for ever reps said box n postage was being mailed to return and a dam $5o gift card. Well the dam shoes were 30 plus tax 5$ gas for going back...
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