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Travel Agencies Complaints

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Viator / pls refund payment skip the line for eiffel, louvre museum and cruise

Ni
NinaDmy on Jul 19, 2017
ViatorDear Sir/Madam, I'd like to informed that I had booked items Skip the line for Eiffel, Louvre Museum and Cruise excursions on the above attached and the online system had charged my credit card, the booking status was rejected but it was charged from my credit card it's about US$120.85 for Skip...

Travelgenio / this company is a fraud. don't book with them

An
Anabelita25 on Jul 19, 2017
TravelgenioAs a company like this can continue working ?! It's a fraud, I bought a ticket for my dad back on his first trip out of the country, from Moscow to Havana, He was alone at the airport coming back and when he comes to check he is told he has no ticket, and I was charged the card, And they...

Flight Centre Travel Group / incompetent & toxic company culture

Me
mel voo on Jul 18, 2017
Lauren edwards and flight centre in australia gives the travel industry an appalling image & incompetence whom implements worst practice sourcing strategy bringing the agent industry into disrepute - they: • misrepresents staffing information; • misleads advice to clients; • ineffective in...

Expedia / wrong information which lead to wrong choices

Ge
German Largo Urrea on Jul 18, 2017
ExpediaI'm having a problem with a reservation that I just did with Expedia. username: glurrea@yahoo.com itinerary: 7277845203806 When I was searching, I picked Free airport transportation and Free breakfast, so that why I choose Intercontinental Miami Doral, but, after I paid, the itinerary say...

Omega Flight Store / this company is a sham

Ka
KaylaFloee on Jul 17, 2017
If you book a trip online through Omega Flight Store and do not have to deal with their ill-equipped representatives, then you should be fine, as their prices are the only attractive thing about the company. I booked through Omega Flight Center because of their low prices, however, dealing...

Expedia / price match guarantee

De
Debrah Chisamore Walsh on Jul 17, 2017
I contacted ExpediaForTD regarding a flight that they were showing that was $50 more than the airline website. When I questioned this they replied: "Kindly be informed that We’re so confident you’ll find the best price for your trip on ExpediaForTD that we guarantee it! Find a cheaper...

DAHAB Tours & Travels & Citybookers.com / reverse amount of qatar airways

Sy
syed abid ali on Jul 17, 2017
I have booked the following ticket and it was cancelled by political issue. But didnot get refund my amount. Name: syed abid ali Emailaddress: aabid2003@hotmail.com Date: 19-june-2017 Reference_no: qsx4t8 Country_of_residence: saudi arabia (ksa) Isdcode: +966 Phonenumber...

Trivago / price charged for upcoming pittsburgh hotel stay.

Th
thorjensen on Jul 16, 2017
On July 7th, 2017 I booked 2 rooms through Trivago for August 7 and 8, 2017 at the Residence Inn North Shore in Pittsburgh, PA. The rooms were booked by Amoma.com for those dates, booking #34857711, total cost charged to my AMEX card was $670. 4 or 5 days later I called the hotel to...

Sky Travel International / marriott hotel scam

Lr
LRRHood on Jul 15, 2017
May 10, 2017, Sky Travel International called me (several times), to solicit a vacation package at a Marriott Hotel, in Cancun for 75% off of 5 night stay, 40% off on excursions, eventurally bringing down price to $699 (of course tax brought to $810, then converted to pesos, in Mexico...

airlinesticketcorp.com / airline ticket

Ka
kavin555 on Jul 15, 2017
15/07/2017 The company charge for airline ticket without inform the real price. And inform customer that " In case the customers have misunderstood/misleading our process, policies and don't want to payment step 2 to issue E Ticket, customer can request to us to full refund to your account...

Megabus / the bus left me at a thruway

Lu
Lubna Soni on Jul 14, 2017
I was travelling to Toronto via New york on 29th June, 2017 by the 9:30 AM Bud. The reservation number of the ticket was 49-9909-062917-M24R-0930-NEW-TOR. It was 4:50 PM when I missed the bus. It is the duty of the bus driver to check the bus if he has left any passenger, while the bus left...

CityFreeADs / purchasing air plane ticket on line with flight hub for chinese easter airline

Ma
marzecsys on Jul 14, 2017
I booked with flight hub on line a flight; beijing - qingdao - beijing. Ref# 058-576-832 may.28.2017. It looked all was ok, got all; conformation number, reference number, flight hub phone number in a case is a problem and flight hub email address too.. The transaction was as usual...

Hotwire / reservation didn't go through but money was withdrawn from bank account

Mt
mttu on Jul 13, 2017
I booked a reservation through hotwire.com and said there was en error in the reservation and that I was not going to get charged for it. Well, that was a lie. The money had already been taking out of my available balance and after being on the phone for 45 minutes with a customer service...

Travelgenio / modification of a first name and customer care!

Al
Alexia1003 on Jul 13, 2017
DO NOT USE!!! Absolutely no help. We booked tickets 2 months ago and there was a mistake in one of the first name and we called 15 mins after booking to have this changed but it is still not changed!! The flight companies have agreed that the change can be made but that Travelgenio needs to...

American Automobile Association / AAA.com / travel

Jo
Joscelyn Mann on Jul 12, 2017
In the latter part of June 2017, I sent a request to AAA asking for assistance in booking a cruise as I have never used AAA to book a cruise. After a few hours, I decided to book the cruise without any assistance with AAA. On June 24, I was contacted via voicemail by Rangel stating that he...

FlightHub / can't use my credits for future travels

Ma
Maureen4444 on Jul 12, 2017
I booked a flights to flighthub for the month of june but we cancelled it due to sudden death of one of our immediate family and paid 150 for cancellation fee. They did not refund my money instead they credits it for our future travels and waive my rebooking fee. Now i was going to use my...

Via.com / ticket cancellation refund not done

Aa
Aasthaa Khurana on Jul 12, 2017
Hi I am Dr Aasthaa.i booked a flight ticket from Singapore to kolkata by via.com portal for dated 28th may which I cancelled on 25th may n rebooked it for a later date. Booking Id is FMNSG202NSAB9 E ticket no 0982268578556 It's been more than one and half months and multiple calls and email...

National Express / staff at morning duty 10.00am on monday 10th july

Pa
Paskal Clement on Jul 11, 2017
The lady staff was very arrogant, aggressive and very impolite. Not ready to listen any passenger/s. Blaming very passenger whoever asked for any information that we were shouting at her. We were travelling from Leicester to Notthingham BY NX350 COACH. We reached there 9.50am waited for...

Greyhound Lines / extreme bus delays/ horrible communication

Je
Jessica Gooden on Jul 9, 2017
I boarded an Atlantic City Bound bus leaving NYC on a Sunday morning after waiting for 2 buses to leave because of the overflow of passengers and the lack of seats available. All the buses left 15-30 minutes behind schedule. Coming back, The bus leaving from ballys was over 40 minutes late, and...

Viator / unprofessional service & extremely poor response

St
stopsquare on Jul 9, 2017
Viator- Date of incident: 3 July 2017 - Client number: BR-608395837 - Enquiry about my 2-day tour booked via Viator, replied at least with 3 different people and "confirmed" my booking is NOT a 2-day tour. This took me 2 days emailing back and forth and freak me out. So I checked and emailed to Bunyip...
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