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Travel Agencies Complaints

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Flight Centre Travel Group / business of unethical conduct & deliberate deception

To
tony hey on Apr 23, 2017
Flight centre travel group and lauren edwards are in the business of unethical conduct; deliberate deception & severely lacking in honesty/integrity whom provides inaccurate visas requirements; deceptive airfare changes rules; false hotel information; distorted 3rd party details ...

Rehlat.com / They refused to cancel our booking

Ve
Vedi on Apr 21, 2017
We booked flight via Rehlat travel agency but it was taking way to long to get our visa. We contacted Rehlat and explained that there were issues with the embassy and that they need more time to get our visa done. Rehlat rep said that he understands everything but he was not able to cancel our...

Smartfares.com / Unauthorized credit card charges

Al
Ala Alabanese on Apr 17, 2017
Purchased travel tickets(Airline) from them .Purchased round trip tickets for wife and myself. Wasn't for a couple of days later that i noticed and extra debit taken from my account that should not have been taken. Have contacted smartfares call centre heaps of times(Over 50 times) to work...

Vayama / urcharge scam

Th
Thomas E M on Apr 16, 2017
Buyer Beware: WY384R Booked airfare to Australia through Vayama.com. Needed to change airfare home to new date. Understood there would be a charge, as airlines charge anywhere from $200 to $300. Vayama passed along Air Canada charge of $200 and then $100 for their part, I was Ok with thi...

Ben Tours / Tempo Holidays / Cox & Kings / business of unethical conduct; deliberate deception

Io
ionaF on Apr 13, 2017
Ben tours / tempo holidays / cox & kings are in the business of unethical conduct; deliberate deception & severely lacking in honesty/integrity whom provides inaccurate tours details; false accommodation information; unhelpful 3rd party travel agents’ assistance & misleading advice to clients….. Ben...

Billion Stars Express / bed bug bite

De
Dennis Young1217 on Apr 13, 2017
Billion Stars ExpressGood Day, I've booked a Billion Stars Express bus on 10 April 2017 Monday, from SG Golden Mile to Penang Sungai Nibong bus interchange, seat no. 4B & 4C. And i had a serious bed bug bite during the journey, it is very serious (please refer to attached picture), kindly take serious action on...

Flight Centre Senior Management / covers-up flight centre travel agents deliberately misleading advice to clients

Dw
dwardse on Apr 12, 2017
Flight Centre Travel Group Senior Management and NEROLI BIGGS are in the Business of Unethical conduct; Deception & severely lacking in Honesty/Integrity who is Ineffective in Resolving complaints; has zero Leadership attributes; displays Inferior competence & Covers-up Flight Centre...

Expedia / Hotel

Ca
Carol Tyree on Apr 12, 2017
I reserved Hyatt Regency in Newport Beach for 4/8. When I arrived at hotel, we were told no reservation. Spent 90 minutes on the phone with Expedia, only to be advised that the hotel had not received expedia reservation. We were rerouted to the Marriott Hotel and Spa. When we arrived there...

Flight Centre Travel Group / Business of unethical conduct & deliberate deception

Wh
Whisky12345 on Apr 12, 2017
Flight centre travel group and lauren edwards are in the business of unethical conduct; deliberate deception & severely lacking in honesty/integrity whom provides inaccurate visas requirements; deceptive airfare changes rules; false hotel information; distorted 3rd party details ...

Hazel / Not given return ticket home

Ha
hazel 157 on Apr 9, 2017
My father paid for a holiday in full for 1 week, he paid 5 weeks in advance only for barrhead travel to withhold his return ticket and tell him to go on holiday, pick your return ticket up at the hotel two days before he flies back home, i'm foaming know i know someone made a mistake at...

Yatra.com / Domestic packages

Ut
utkarsh.prakash397 on Apr 9, 2017
Hey I took this package of andaman and nicobar island from one of the executive called "harshit kaushik" Since I have gone andaman first so I had a fair idea that havelock is the main destination to stay and have a good time. I told him straight that I want a cottage for my stay and told...

eDreams / Cancelled our flight

Al
Alena Bahdanovich on Apr 7, 2017
We were planning our family vacation to Miami. I booked the flight. And after this we reserved a hotel. At the very last moment edreams cancelled our booking. They didn't explain what happened. They just told to reboot. But these days were already sold out. And as a result our plans were...

Pyotravel / Flight tickets

Mi
mikako on Apr 6, 2017
I tried to change my ticket. First, they gave a price to change the ticket and they gave the fee to change it, once I decided the time, they set up a new admin fee from the airline which I confirmed with the airline which didn't exist, they referred me twice to change straight with the...

AirAsiaGo.com / Package: flight + hotel

Ja
Japs Adriano on Apr 5, 2017
My complain started when a booked my a flight+hotel from Manila to Kuala Lumpur using AirAsiaGo for 2 nights: 13/04/17 to 15/04/17. When the itinerary was sent to me, the booking is still 13th to 15th of April 2017, however, the return flight was 14th instead of 15th. The hotel indicated...

Al Muzaini Exchange Co. / Complain about staff.

Ca
Carlghie on Apr 5, 2017
There's a rude staff in almuzaini mahboula branch block 3 I go there to send money to my family but suddenly this staff is not a friendly person I go there around 630pm April 5. The way he talk to me is really not nice he's not good in English also and he's talking in hi...

Travelgenio / Travelgenio flight booking agency

Eh
Ehood on Mar 31, 2017
To be hounest I have never seen such an untrustworthy flight booking company. I have booked a flight with your company through sky scanner on the 27/03/2017. I filler all my information including the payment section. After I recived a confirmation email from tavelgenio, I went through to...

eDreams / 8SPOAT no refund for 4 months

Be
bella66 on Mar 31, 2017
Do I need to submit a complaint every day to get your attention??? You are thieves - you avoid answering your phones, you don't answer my calls and rely to my emails for 4 months not with the lame "we will check with Air Berlin". I will make a complaint to the police as well. I don't know...

Ezeego1 / Unethical behavior and total fraud

Mi
Miten Vora on Mar 30, 2017
My experience with ezeego was a disaster and I feel ezeego is a total fraud company. Let me come down to various complaints for which I and my family was made to suffer and still their staff feels that they have done what was promised: Package: What package we booked and what we received...

CheapOair / Return date

Pi
Pitunie on Mar 30, 2017
I booked a round trip with CheapOair and later due to some personal reasons I had to change my plans and return date. I contacted CheapOair right away and explained everything in details and they refused to help. I was shocked and didn't know what to say. I wasted a lot of time dealing...

FlightHub / They cancelled my flight

Je
JessicaSumm2223 on Mar 29, 2017
I booked a flight via FlightHub on March 2 and after I paid for my ticket I received a payment confirmation message and later they sent me my electronic ticket. When I arrived at the airport I was told that my booking was cancelled by FlightHub! No one ever contacted me and I had no idea that...
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