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Travel Agencies Complaints

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Priority Service Commercial Brokerage / Hotel Booking for members

Raghunandan Ingle on Nov 20, 2017
Your Dubai branch is very unorganized, irresponsible, ill-managed company. Customer satisfaction is of least priority for them. The way your executive Mr Chandrasekhar behave with me is very unprofessional. For my trip to Dehradun on 21/11/2017, I submit the request on 23/10/2017. Even...

Agoda Company / hotel booking that was cancelled by agoda

Matt Gerald Smith on Nov 19, 2017
To whom it may concern Re: id 1773771159-1-409574640 - 17th November 2017 staying at Mitre Hotel Manchester I made a reservation on 24th October for the Mitre hotel. I booked this hotel as it was central and close to Manchester Arena where I had purchased tickets to see Depeche Mode in...

Eldo Coaches / In a bus/ passengers are smoking

Rachel Msiza on Nov 16, 2017
I am in a bus from Johannesburg to pietermaritzburg there is a heavy smell of cigarret in a bus worse of all i am travelling with a 4 months old baby. The driver doesn't even say anything. It seems like is a bus culture. I really have a long trip and my sinuses are strikking like hell. Why...

Opodo / not received flight

Alex Prokofyev on Nov 15, 2017
I bought tickets on Opodo.co.uk company different air companies and several connections. At the beginning everything was fine, and i even got email with confirmations for all flights, till i got to airport and found out that i am not on this flight. As i was told by air company...

iTravel2000 / price protection

D165 on Nov 15, 2017
We booked a trip with Itravel 2000 and was told if I booked the trip at the time I qualified for PRICE PROTECTION! If the trip went down in price I could summit a claim 1 time. My price went down $120.00 and all they are refunding me is $20.00 because now they say there is a administration...

Cheapoair / internet airline booking

benjamin cicone on Nov 15, 2017
I booked travel for two persons through Cheapo air also known as One Travel. Approx 12 hours later I called and asked to move the departure up 2 days, I was told I could not. Their ad led you to believe otherwise. So I asked how much it would cost to cancel the flight and was told $50.00...

Expedia / don't use them

camycindy on Nov 14, 2017
Please, I am begging you not to book anything through Expedia unless you want to lose all of your money and time. They are absolutely unreliable and bring sadness only. If you book with Expedia, they will try to suck as much money as possible and will provide no help, no protection if you...

Viator / disappointed

Vanina Heuser on Nov 14, 2017
Absolutely impossible to reach these people especially when you desperately need their help. I was abroad having a trip to Paris when several issues occurred and I had some questions that could be resolved by their representatives only. However, it took me about 2 hours to find their phone...

Otel.com / failure to send through refund

M Dav on Nov 13, 2017
Otel.comOn 12 November, I booked a room through Trivago for 4 nights at the Grandhotel Hessischer Hof. Shortly thereafter, I received a bizarre-looking confirmation email from a company named Otel.com stating that I "might not be able to get a confirmation from the hotel if you try to get in...

Sweet Dreams Holidays / fraud from abhishek chaudhary, sweet dream holidays india

Manish Virani on Nov 12, 2017
This is details of our Diwali booking, During this Diwali vacation, we have decided to visit Shimla-Manali-Dharamshal, Delhousie & Amritsar with our family from 01.11.2017 to 09.11.2017 (Total 8 Members along with 2 kids, Manish Virani, Bhumika Virani, Hitanshu Virani, Hiren Thakkar...

FlightHub / failed to inform customer of charges

Marty Bauer on Nov 11, 2017
I bought tickets to London England from Edmonton AB. via Flighthub, I bought 2 tickets through Icelandair. Once we got to the airport we were informed we had to pay for each bag!! Our tickets stated one free bag. I contacted Flighthub for a refund and they refused. It was not there fault!! BS, it was their fault for selling tickets stating one free bag.

Fareboom / Best Travel Store / unacceptable

Luca on Nov 10, 2017
Not happy with them. I had some problems with my booking and needed their assistance. So I called their hotline and had to wait for about an hour for someone to pick up. Their representative seemed to be tired so she didn't really help me, so she decided to transfer me to another one...

FlyDubai / miscommientments of multan pakistan sales team

Hajiimamdin Travels on Nov 10, 2017
Good day, we are agent of fly dubai since two years, sir the issue is that we apply umrah group for 30 pax on 7th november 2017 for sector mux-med-mux.Sales team reply us that we can offer group in 30 nov 2017 for 30 pax.We reply sales team that we are agreed to this group and you can...

Global Travel Alliance South Africa / daylight robbery and false and misleading information

I got the phone call saying I won a prize no strings attached as I entered the competition at the Tourism expo. I just had to listen to an hour presentation and a Thailand holiday would be mine. At the presentation, a sales agent made a very good and aggressive pitch. You are not allowed...

Citybookers / not responding to my inquiry about my booking reference number

tina requio on Nov 9, 2017
I booked my flight to the Philippines on November 7, 2017 using skyscanner and then the citybookers option appeared as the third party, their price is ok compared to others that's why I chose them. I received an email from them about the transaction approval and the amount was deducted on...

FlightHub / not providing accurate information on airlines when booking, therefore customers do not have informed consent.

Wa O on Nov 8, 2017
FlightHubMy husband and I booked our roundtrip flight from Toronto to Athens through Flighthub on an Air Canada flight with FlightHub Booking Number: 074-382-242. On our return flight from Athens back to Toronto on Oct 22, 2017 our taxi cab was stuck on the road for 1.5 hours due to a tragic fatal...

Expedia / san juan trip cancelled

chealsea14 on Nov 8, 2017
Paid for a trip in full to Expedia $3300 in August. They called me to tell me the hotel was cancelling due to natural disaster. They asked what I wanted to do, cancel entire trip & get refund or book a new trip. I asked them to allow me the weekend to think it over & get back to them. In the...

CTU Conductor / complaint against bus conductor

neha php on Nov 8, 2017
To, The higher authority, Chandigarh transport undertaking Subject: complaint against bus conductor Sir/madam, I am neha from ambala, baldev nagar. yesterday (7-11-2017), we were coming from jind in ctu depot-1 bus no.- ch01g17505. my husband said bus conductor "please drop us at...

eDreams / no refund for cancelled flight. tricked into agreeing to "re-issue" ticket!!!

Sara Venturi Emami on Nov 7, 2017
I had booked my flights for a wedding for my husband and I from San Francisco to Puerto Vallarta through eDreams. The original flight was supposed to have a 1.5 hour layover in Mexico City but the 9am flight was cancelled and we were then put on a much later flight that day, leaving us at...

CityBookers.com / airlines ticket

Waleed Al Sanie on Nov 7, 2017
I well till my night mar experience with citybooker based in kuwait I did make flight reservation via there web site and they charged my credit card full amount of flight ticket then they send me flight reservation without issuing the ticket [so I cannot use this reservation for flight } I...
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