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Travel Agencies Complaints

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Flight Hub / Ridiculously difficult customer service access

Ta
Tanya Bruce on Feb 21, 2018
I booked a one way flight for my daughter last January from Calgary, Canada to Darwin, Australia via San Francisco and Singapore. She made it to Singapore with United Airlines but was refused access to her next flight on Jetstar from Singapore to Darwin as they had no booking for her on...

Cheapoair / did not disclose the cancellation fee.

Le
Le Family on Feb 21, 2018
We booked the tickets on feb 19 at 6pm. During booking process, there is nothing that make sure that the customer aware of the cancellation fee. There is nothing for us to acknowledge that we aware of cancellation fee. The only thing that standout was the red banner "book with confidence"...

https://www.citybookers.com / ticket refund

Aa
Aamir Shabbir on Feb 20, 2018
https://www.citybookers.comI purchased air-ticket though Citybookers.com. Later on I need to change the travel date and I tried to reach said agent via email and dedicated phone number but they never respond. Later I purchase new itinerary and request citybooker to refund the amount but as usual no response. I...

OneTravel / flights was booked on wrong dates

Vt
Vtran on Feb 19, 2018
I booked my flights online two weeks before my departure dates. At the time I booked my flights I was unable to pay online as they did not take multiple transactions. When I spoke with the agent I had on multiple occasions asked to have flights for after 5 pm on 02/15/2018. I was told over...

Airbnb / cancellation and refund

Ja
Jayboy1972 on Feb 16, 2018
I made a reservation through Airbnb for this coming August to Iceland. We paid half of the bill for $905, and the following morning I received a text from the host informing me her place was already booked and she apparently did not block it properly. I immediately called Airbnb, explained...

CityBookers / ticket not issued but charged my card.. still no refund

Ba
BalaUSA on Feb 15, 2018
I booked tickets on 27th Jan 2018, booking ref # CB1674822(BLRto ATL), they cancelled this booking after charging full amount deducted from my account. No reply to my email of phone calls ...i mailed more than 20 times and no reply at all. Immediate action is needed to get my refund . I will...

BJS Travel / gift card scam - fees and taxes

2k
2KOsmom on Feb 14, 2018
We booked a family vacation which totaled $4800. No complaints on how the travel worked or with the before service. I did not contact them during the trip. We were promised a $100 gift card which did arrive last week. The thing is the information that came with the card stated that if you...

My Hub Travel / my bhabhi book tour of manali by my hub travel noida they cheated her

So
Sonveer Singh on Feb 12, 2018
My Bhabhi Ritu Joon has booked a tour of Manali by this fraud agency they assured all things in a package and after receiving advance of 12000 rs they refused for Volvo tickets which are included in package as per conversation with their executive, when we cancel the tour because of...

CityBookers / refund not received

En
Endang Sumarna on Feb 11, 2018
CityBookersbooking number : cb1258341 / oecn4y siti sorayah isa cb1248320 / odch5y tarmidi tirma carkirsan cb1228233 / o92b2r emus darja sadik cb1228223 / o8gdwf dewi ambarsari sutrisno cb1228169 / o6xuss endang yusuf oding cb1228161 / o5zrrd neng elis ridan cb1260037 / psa7wa suparmi kromo...

Travelocity / cancellation plan scam

Da
DatFox on Feb 9, 2018
They use TravelGuard, but say before you purchase a ticket that it is a cancellation plan guaranteed to return your money if you have to cancel. It's travel insurance, and they will not refund my money when I had to cancel the flight due to the traveler not being able to get to the...

excursionesdesiertomarruecos.com / viajes a marruecos, excursiones al desierto del sahara, rutas por marruecos

Ex
Bienvenidos a Excursiones Desierto Marruecos Want create site? Find Free WordPress Themes and plugins. Nuestra empresa está formada, por jóvenes que conocemos a fondo nuestro país, tradiciones, arte, costumbres, lenguaje y nuestras leyendas.Somos un equipo dinámico formado por guías que...

Traveler Help Desk / refund not provided after 2 months

El
Ella T on Feb 9, 2018
I booked a ticket with them a month ahead of my scheduled travel and due to unforeseen circumstances I cancelled my ticket a week after booking. They said they would refund me for half my ticket and it has been more than 2 months now and I still have not received my refund. I try to call...

Priceline.com / hotel reservation.

Sm
smeet on Feb 9, 2018
Price line trip Number 178-247-462-71 Travel Reservation date for trip June 9, 2018 Alternate travel date June 9, 2018 Request change reservation Fed 9, 2018. I reserved Boulder hotel on June 9 in Los Vegas but have problem that other party of my traveler unable to make that day. I tried to...

Gala Hotels / cancellation free of charge w/o reimbursement

Mm
Mmarx on Feb 8, 2018
Booking ID : 20722225 Hotel Name : Melia Las Dunas Hotel 24/12/2017 "Your request CAS-120009-M0P0H6 has been finalized. Please see the resolution comments below : Your booking has been cancelled free of charges and there will be a full refund of the amount you paid to us within 21 busine...

Getaroom / agent error and wrong booking r1005046226

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Hope Coburn on Feb 6, 2018
GetaroomI called getaroom to check hotel information in New York. I spoke to an agent and told him what I needed. He gave me pricing and quoted a Hampton inn. Told me the reservation could be canceled if needed and gave me a price. I received a confirmation for a hotel that I didn't even discu...

CityBookers / no response for ticket re validation or refund

Aa
Aamir Shabbir on Feb 6, 2018
CityBookersI purchased air-ticket Lahore - Dammam for February 07, 2018 but due to some reason we requested to change the travel date via e-mail. They didn't respond to my email then I obliged to call them on their dedicated helpline number i.e. 1800015 but no one is answering this number as well. I...

Orbitz / change in flight departure time

Ep
EPen on Feb 5, 2018
Made reservations and accidentally booked wrong time. After being on the phone for over 1-1/2 hrs and escalating my issue to a supervisor, I was simply told no, I cannot change my flight time. First excuse was that it had to be done at the airline level then my tickets had restrictions . ...

Gaura Travels / misleading information and excessive charges

Sr
SreedharCh on Feb 3, 2018
Jan 2018 Description: These people play games, each person give a different information when it comes to a date change. Initially was told, before travel the admin fee would be higher, after one way travel the admin fee would be less. I was told that the admin fee would be the same as charged...

eDreams / flight booking

Sa
sarahc1234 on Feb 2, 2018
eDreamsHi there, I booked a flight with Edreams I logged on to check my flight booking and select a seat when I saw that my booking had been cancelled. I was extremely upset and disappointed to say the least. I called up to ask why and I was told that my card had been refunded and my booking wa...

Travelgenio / online flight booking not finalized - credit card charged - their customer service deliberately hung up on me!

Ra
Rachel Linnemann on Jan 31, 2018
This company is a fraud!!! This company is a fraud!!! I will press for legal charges against them, thankfully I had my wits together recording my calls to the service desk so I have sufficient proof. I checked online for flight rates to Nairobi, they were somewhat cheaper than BA, except for...
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