Travel Agencies Complaints


Marlene Swanepoel / incorrect cancellation

on Apr 15, 2019

Dear Vodacom At the moment I am a very unhappy person, because Vodacom messed up on my account and cancelled my one handset with 10gig data, my account is a mess and it will MAYBE take 7 working days to sort out, and the other inconvenience is that the money will go off my bank account at...

Srikrishna travels / bus driver rude and abusive manner

on Apr 10, 2019

On 10/4/2019, travelling from hyd to nellore. Journey started at 9:30, after travelling for 6 hrs bus stopped at an open place where public toilets were closed . Asked the driver regarding the issue, he answered in a rude and abusive way towards women . We are almost 4 girls standing on...

Alpha Electric Co Sdn Bhd / book confirmation & payment receipt not email to me by agoda yet.

on Apr 10, 2019

I have booked 3 rooms at the grand ho tram strip resort few days ago but have not received the booking confirmation & payment receipt from agoda. Please refer to my booking details as follows : Name : yeo pang hock No of rooms : 3 Check in date : 18/04/2019 Check out date : 19/04/2019 Agoda...

Asianise Travel & Tours Sdn Bhd / fraud company

on Jan 31, 2019

This company specializes in scamming people and by far the one of the worst in this industry. Product is horrible, service is terrible do not use them unless you would like to donate money, the product they produce will be useless. I am yet to come across a bigger fraud company in travel...

Embassy Immigration Delhi / frauds for canada pr and student visas

on Jan 24, 2019

There is one company name Embassy Immigration located in delhi okhla 38, okhla phase 3 south delhi 110020 i get to know about company from just dial when i ralked with them Ms Maninder kaur talked to me and confirm me that she will get me Canada PR and for my cousin they will provide New...

Great Escapes Travel Club / membership benefits

on Jan 22, 2019

We have been members for the past 14 years and had been generally happy with them. A major benefit was the "escapedollars" that we were credited with following each vacation. Last year the company stopped applying or paying the escapedollars we had earned. The finally reimbursed us, but...

Carlton Leisure / ticket fare

on Jan 19, 2019

Carlton LeisureEmail I sent to Carlton Leisure: We have been using Carlton Leisure for many years to buy our tickets, however, recently I have had some very poor customer service and understand that I am being taken advantage of and charged fees and fare changes wrongfully, which I believe to be false...

Flexibus / cancelled traject geneva-paris with flexibus bus company and 2h35 delay to arrive to my destination

on Jan 18, 2019

Email expressd I am texting to you as I want to make a complain to flexibus company, concerning my cancelled booking (#[protected], diana iulia somogyi) from 11th of january 2018. I did a booking with flexibus for 11th january at geneva (6.40 am) - paris (13.30pm), as I had a medical...

Reliance Hub Service / refunding / customer care

on Jan 17, 2019

We have been offered for Reliance Hub Services and took money as an advance, Please take serious action about this services and take necessary action against this company. On beginning they informed that we can cancel the deal any time and the money will be refunded. While i asked for...

Raj Travels / travels

on Jan 11, 2019

Raj TravelsI was traveling from perungalathur (chennai) to madurai, my hometown. I boarded a bus called raj travels at the mentioned place. After traveling few kilometres, driver asked us to get down. He simply said "bus won't go due to some issues, one more bus is waiting in front, you can board...

Intercape Busses / bad bad service

on Jan 11, 2019

I was on a bus from Cape Town to Queenstown. The bus got stuck after Paarl because the card for passing a toll gate was not loaded. I have had enough of this bus. I will not be traveling with this bus anymore. It's useless. The thing is, the other busses. Intercape is a choice. I choose...

Carlton Leisure / tickets to china

on Dec 18, 2018

I searched four tickets for china (London Heathrow to Shangai and returing from Beijing to London Heathorw in April 2019) on Skyscanner and after price comparison, I was diverted to Carlton Leisure. I tried to buy these 4 tickets but there was no baggage included in the price. I tried to...

VS Global Travel Agency / visa support, tourist services

on Nov 30, 2018

VS Global Travel AgencyThis agency claims to be providing visa support & services for foreigners who intend to visit to Belarus. However the management doesn't have even the slightest idea on how to do their work. On 29th November I contacted them to inquire about their services and fees. However to my surprise...

Delta Skymiles Cruise Line / 3rd party owes my daughter and myself

on Nov 26, 2018

My daughter and I were planning to go on a cruise and they have a 3rd party we cancel did one then at tobar the 19th And I called as she called the reservation in they still didn't put it in they had AMCI or MCAO would have is called they won't let us talk to on so I need help I need to...

National Travels Madurai / private travels bus

on Nov 2, 2018

I won't even give this one star. The worst travels I ever travelled. This guy named Arokiya Raj who was the driver of my Bus didn't come to the pivk up point and asked me to come the nearby stop which which is nearly 600m to 700m distance from my actual stop. When I questioned he raised...

Karan Bhalla Encompass / membership and refund, no response from company

on Oct 31, 2018

I have become one of the victim of this, where I had paid for the membership and there is no respose for the holidays nor they are refudning the money. Until last month they were responding to emails and had told to refund asap. but now there is nothing the office is also closed, the...

Holidays Guru / fraud

on Oct 20, 2018

I had booked a tour to Uttarakhand for the month of Feb 2019 from Holidays Guru. I had booked the flights and hotels through them. The total trip cost including flight and hotels for 4 nights were Rs. 38, 774. They sent me a air tickets confirmation to which i raised a query as the...

Vegas Hotel Escapes / hotel booking

on Oct 15, 2018

Vegas Hotel EscapesDon't do business with Byron Copeland, owner of this company. I should've gone with my gut when Byron requested personal payment by Venmo. I booked two rooms for 9/14-9/16. I paid $1300 in full on 9/9. When I received the hotel vouchers, the company name is misspelled (Vegas Hotel Scape...

Singapore Airlines and Flight Centre Cheltenham / shocking service and cancellation of flights

on Oct 7, 2018

We purchased flights (almost 8K AUD) from Melb>Milan return (one way was premium), we never received our flight tickets, any check-in updates and reminders, and Flight Centre's ticket was dated 12.05 Sunday 12hr format so we believed we were flying on Sunday. Singapore Airline...

Preferred Vacation Club (858) 622-2904 / refund on a cancelled flight

on Sep 21, 2018

March 5, 2018 I, Vickie Benincosa & Robert Benincosa purchased a flight from Salt Lake City (SLC), UT to Tel Aviv, Israel flying from SLC to LAX on American airlines, LAX to Tel Aviv on El Al airlines. Departure dates were Oct. 23 returning Nov. 6. I also booked two other couples on the...

GovVacationRewards / does not honor guarantee

on Sep 5, 2018

Company has best value guarantee: "What is the Best Value Guarantee? We will guarantee that the combined value of our posted lowest market price less any loyalty currency (where applicable) will be better than the lowest publicly available market price of any other qualified seller. If...

Sotc / uk tour

on Aug 10, 2018

i have booked uk tour wef 17-25 aug 18.after getting payment nobody is responding my pratap chand branch incharge sotc lucnow has booked my tour. there are some issues to be solved by sotc but nobody is responding me.they are not responding my emails and whatsapp messages. now i...

Air Guru Travel Solutions ( / cheap & fraud people - bad behavior - cheaters

on Aug 9, 2018

Cheap & fraud people. Do not get their services. Poor behaviour and very very bad service. Do not waste your money... They just cost much higher than others and service is too bad. Also they dont reply properly if you face some issue after getting their services. There are many other...

IVC – services- india visa singapore / travel, visa consultant, visa services

on Jul 29, 2018

WHY DO YOU CHOOSE US FOR APPLYING INDIAN VISA IN SINGAPORE ? There are number of reasons why people choose us as their Visa for India Service Provider Immigration Laws are extremely complex and changes continually which makes difficult for applicant to submit the India Visa Application in...

Flyfar Travel Agency / failure to book changed flight — monies taken

on Jul 9, 2018

My flight to Milan originally booked for 8/6/18 travelling with Emirates, had to be changed to 4/6/18 due to a death in my family This change was requested on 3/6/18 in my name but by my son Stephen Donnelly. A charge of $795.0 was charged to my credit card on 5/6/18 despite the following...

Galway Tour Company / travel

on Jun 25, 2018

I had a group tour booked on 6/24/18 for Cliffs of Moher day trip from Galway. We were placed on a different company's tour bus instead of Galway Tour and the air conditioning was not working. The day was miserable due to the heat on the bus and the only way to get air was for the driver...

Château by the sea panama city Florida / château by the sea panama city florida

on Jun 5, 2018

Château by the sea panama city FloridaWe traveled to Panama City for my husband's brother's funeral. We stayed at the château by the sea. The staff was pleasant. Although our room was filthy. Upon spilling some soda I wiped the floor with the tissue and it was black. Never did we walk on the floor with our shoes for our entire...

Diamond Tours Greenville, KY. / the way it was handled.

on May 30, 2018

We were asked to give more money along the trip. A lot of people did not give the bus driver a tip. The one leading the trip gave up her money to the bus driver. She was excellent in taking care of things. No complaint on her. She just got stuck with a lot of things that should have been...

Royal Club International Section 2 Noida UP India / illegal withdrawal of money from credit card

on May 15, 2018

Guys do not get excited with the good comments, there are few fact you need to know about this company before you became victim to them & loose your money for no gain. Company name - royals timeshare india private limited (royal club international) Registration number - 093513 Date of...

GoToGate and FlyEmail / unethical sale of tickets

on May 2, 2018

To Whom It May Concern, We have booked the following tickets totalling £13, 122.47 and £10, 787.00 with Email flights and Go To Gate as published fares via Skyscanner. Having looked more closely at these travel times below, we don't believe that we will be able to make this connecting...

MyHub Travels / tours and travels

on May 1, 2018

MyHub TravelsAt 24 january i paid 8200 to the company for my tickets which is under student concessions and they provided me normal tickets and asking for more amount of package which is not finalised with that company then i rejected their package then they cancelled my train tickets also and when i...

PlanNet Marketing / Inteletravel / false information

on Apr 22, 2018

I was a former rep of PlanNet and independent agent of Inteletravel. I paid $199.95 to join both companies. After cancelling my account with both companies since I lost money for a year, I reported that I did not make a profit. They state they have a 1 year profit guarantee. They do not...