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Travel Agencies Complaints

EF Educational Tours — Class action suit pending!!!!

Upon research, I discovered a law firm in Californian has begun a class action lawsuit again EF INSTITUTE FOR CULTURAL EXCHANGE, INC. Please visit classaction.org. I did not...

GoToGate — No way to cancel flights, either email or call reachable

Booking number : SMCDPR All the flights in this booking were either cancelled or re-scheduled. Contacting airline but was told that can only cancel via travel agent. I contacted...

Banzaara Travels — Not refunding our advance payment against cancellation of our hotel booking due to covid-19

We have booked hotel through Banzaara Travels at tour at Jim Corbett at Wild Exotica Resort under its Package of "Corbet Wild Life Tourr" for 1 night/2 days for 25th May, 2020...

HaNoi City Tour and Food Tour — fake private tour guide in hanoi!

There is this male escort called Tony Romeo who operates as a fake tour guide in Hanoi! Overly priced tours he conducts, and he is barely able to explain anything in English...

GoToGate flight — invalid booking reference

592593 I bought 4 tickets on 4/11/2019 and was given booking no( L0K8PA) from GOTOGATE as well as 2 booking references(S4RBAX and FWSXAO) In view of current situation, I wanted to change...

Opodo No help at all despite saying they are open 24/7 — No answer to calls. Unable to contact

Due to covid 19 had to change flight to get back earky. Was able to contact main airline but they can't change it brcause there was a block put on by opodo. Whom i presume wanted...

GoToGate — Refund

Due to the pandemic my flight has been cancelled. Requested refund from mytrip but got no response via phone or email. This has been going on for weeks as no one seems to respond...

Opodo appalling customer service — unable to speak to agent to cancel a flight

Reference : [protected]. Owing to the corona virus i tried to cancel my flight with Qatar for my partner which was booked through Opodo who I have used many times before .I have...

GoToGate Flights — I am not unable to can flights

I have tried contacting gotogate and there's no way for me contact them. All phones are not contacted so there's no way for them to contacted and website doesnt give you an...

MyTrip / e-Travel Ticket Refund — No response

Mytrip, gotogate do not respond to emails. I've been contacting them for weeks to get my refund on a cancelled trip, and no response. Phone number listed on their site goes unanswered.

GoToGate — No one answering my calls/replying my email

592593 I have submitted a request to cancel my flight departing on 29th March, on the 10th of March with case number [protected]. And have called +[protected] numerous times since 19th...

FlightNetwork.com — no refund

Hello My Name is Cormac O'Riordan I have booked a flight booking reference 8613566 from Sydney to San Francisco April 6th. Due to Covid 19 and my travel Insurance not covering a...

Travelgenio — they never reply and I miss my flight

I booked ticket from Barcelona to Korea (it is bcn-london-incheon-busan) via ‘travelgenio'. But I got the mail from British airline that the flight from Barcelona to london...

Travelgenio — canceling flights tickets and refund

Booking code LBM2SZ Reservation passener1: Jungwon Yoo Passenger2:Hyeonjeong Hwang Passenger3:Dagyeong Hwang Flight date :April 30. Number in the back of the credit...

GoToGate flight — can’t travel due to coronavirus

In light of the coronavirus i have been advised not to travel to london and have been having issues with norwegian airlines and this travel agency to just rebook my flight not...

Sky King Travel & Tourism LLC Took Money for ticket and visa nothing received and refused — no service - but charged

661104 dear Sir please be careful of this agent as they are collecting cash and there is no service provided Mr Salman is the person took AED 1430 for ticket and visa now refuse to give...

Best Singles Travel missed trip to new orleans — no compensation offered and harassment

I scheduled a trip to New Orleans with Best Singles Travel. Due to coronavirus and my doctors advice I was unable to go. I called the company and Cheryl, the extremely rude...

Cheapoair — customer service appears to have shut down

I have been on hold with this company's online chat customer service for approximately 30 hours. In the first session I was #445 in line and reached the top after approximately 18...

Yatra Online — refund

Yatra reference ..[protected].. As Air India has cancelled all flights to Rome, due to covid-19, and no one at yatra has bothered to contact me...I have sent you email, filled...

Travelocity — Subpar Customer Service

Today is Friday, March 13th, 2020. The coronavirus has caused my university to extend our spring break by a week and switch to virtual learning for a week after that. I have been...

LastMinute.com — Rebooking and wrong information provided

Dear Sir / Madam, I am writing to you to raise an issue about: Last Minute The issue that I have experienced was: Flight restriction from Italy due to coronavirus and...

GoToGate — Refund of my tickets

592593 Hi, I have been emailing Gotogate to complete my refund request for my SFO-NY trip! We prioritize our safety and have decided not to push through with our flight. We are...

EF Educational Tours — Educational Tour

Liars and thieves! Cited "already booked" hotels and flights as the legitimacy for not refunding trip cancelled more than 90 days before the scheduled departure - but I have proof...

GoToGate — booking mistake

Good afternoon, I just make the reservation 18:56 spanish time (38' ago) - with reservation number: L3PVIC and locator: QPIC87. I call several times to your 24h online...

GoToGate — Cancellation of flight due to lockdown in Manila this 12 of March 2020

592593 The flight for Manila should be cancelled due to lockdown because of focus 19. Therefor then I need a refund for this BOOKING NO. MEOKFI Please!