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Towing Complaints

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Shell / shell gas station - essex street, hackensack, nj

kwright1 on Mar 21, 2017
3/1/17 551-996-3392 my daughter went to the shell gas station, asked the attendant for a funnel to put oil in her car. He took it upon himself to put the oil in the car, spilled it and the car caught on fire. they towed the car to Brookside in Hackensack, and its been there for 20 day...

American Automobile Association / AAA.com / Roadside assistance

Holly Stjames on Mar 20, 2017
On March 18 I requested roadside assistance from AAA I have a 2006 Mercedes-Benz CL 500 the battery was dead I explained this to the dispatch who is shored me that AAA would be able to get into my car and get me up and running upon his arrival the technician told me that he had not been...

Tompins Houses / Unauthorized parking in the lots

Tree02 on Mar 20, 2017
I reside in Tompkins Houses and paid to park my vehicle in the parking lot On more than one occasion an unauthorized vehicle has been in my space. On Friday 3/17/17 a black Honda Civic was there until Saturday 3/18/17. I took all of the proper steps to have the vehicle removed to no avail...

American Automobile Association / AAA.com / Towing service

Red Openheimer on Mar 19, 2017
I've been a AAA member for fifty years of the past 73 years. My current membership has been for 25+ years. Recently I had a situation come up where I need my car towed out of my garage and into the street in front of my home - a distance of no more than 100 feet. I've only used my AAA...

Ashley Towing / Unlawful towing

Tylie48 on Mar 18, 2017
My vehicle was parked lawfully in the apartment complex that I reside in. I have lived there for 7 months, but, 2 weeks prior I had a fender bender. I was waiting for the insurance company to get back to me. It was still drivable and I had driven it 3 days prior. On March 6th a sticker wa...

Progressive / Roadside assistance through agero

dianntucker on Mar 2, 2017
Progressive needs to be aware that AGERO is leaving their customers on the side of the road for as much as 4 hours. As a Progressive agent I have always raved about the excellent Claims Service Progressive provides to their customers. Recently I have received 2 complaints about Roadside...

AAA Mountain West / Roadside assistance

mrwestb on Feb 26, 2017
I called AAA on a Saturday at 7:pm. I am suppose to have the best coverage they offer which is the Premier RV. I called because I was at a movie theater and my battery was dead when I tried to leave. I just needed a jump start. They first told me they would be to me in two hours. I said no...

American Automobile Association / AAA.com / Towing service

LegalWhizard on Feb 23, 2017
Today I placed a call for towing service with AAA Plus since I was a passenger in my sons vehicle and the car broke down. I was told by the AAA Agent that it would be Lou's Towing that would come and get us. I subsequently get a call from Lou's and was told by their representative that due...

Shelter Insurance / Towing insurance that I have paid for & now not able to collect. Sounds like shelter has a lot of complaints. Wake up shelter insurance!

dondarwessel on Feb 23, 2017
Everyone just loves "insurance companies." On our way home last Sunday from Missouri, my Monte Carlo pooped out on me. My oil light came on, then my volts light. After the volts light came on - she was toast - I had no acceleration, nothing. I had to coast to the side of the road - - over...

Speedy-Repo.com / Called 1800-953-4428 for information

BabaYaga on Feb 17, 2017
This dillhole of a jackass answered and was the most rudest person I have ever come across. My company recently hired these dumb####s for a simple repo. When I called into get an update on the status of our claim. This jackass advised that we would need to call the rep that was assigned to...

American Automobile Association / AAA.com / Towing/roadside assistance.

Djgray on Feb 11, 2017
American Automobile Association / AAA.comI just called this morning because my truck slid down my driveway almost into my garage. I had two triple A service member's come out initially. They were very professional and courteous but did not have the wrecker to be able to pull my truck out. Not once did they mention that my...

American Automobile Association / AAA.com / Roadside service

Darr1 on Feb 8, 2017
My car broke down, called for roadside assistance. Was told since my car was out in the road, 30 degrees and snowing outside we would be put on a priority call. Waited almost 90 mins called again was told this time driver just dropped off his last row and was on his way to me, should be no...

Cheasepeake Glen / Parking

Tershia Estep on Jan 27, 2017
Hello my name is Tershia Estep & I resides @ 8075 Green Orchard Road apt 33 Glen Burnie Md 21016 on January 19th my son vehicle was towed from out my house. He was parked in da back of the parking lot where all my visitors has parked in the past. Even I used to park there while borrowing a...

American Automobile Association / AAA.com / Customer service when I made a service call

Rozlin Nisha on Jan 26, 2017
I made a phone at 7pm for towing. They gave me two hour window. It was 820 I called back to see who my towing was assigned. The agent who answered lilia told me she cannot give me any information and said just wait until you hear from anyone. I asked her can I get at least get company name...

A Class Limos / Improper towing burned the transmission of our bus

A Class Limos on Jan 5, 2017
I wish I can say good things about this company, but I can not. A few weeks ago they towed one of our buses from Miami to Pompano Beach. Here comes the story!! First the 1st tow truck they send was to small for a bus, so my driver waited for 3hrs for the a final tow truck to arrive. From...

AAA.com / AAA towing was unresponsive

Julie Bolton-Nielsen on Jan 4, 2017
On 01/02/17 my daughter and her friend were driving home to california from las vegas, nv. She was having car trouble and pulled onto the shoulder of the freeway at 3:20 pm and called aaa. They said they would be there within an hour. She put her safety hazards on and got back in the car...

AAA.com / AAA

Cynthia Mull Hanna on Jan 3, 2017
On november 19, 2016 I was driving home from the philadelphia airport on rt. 476 near west conchehocken when I had a blow out on my right front tire. I called aaa, which I have been a member of for more than 10 years. They told me that someone would be there in an hour or less. 45 minute...

JC Towing & The Plaza Apartments / Illegal towing of vehicle

rondhubert on Jan 3, 2017
On jan 2, 2017 at 2:30 pm I legally parked my car at the the plaza on westheimer in a designated visitor parking space. I was there to assist my son who has a severe back injury and requires help. When I returned to my vehicle at 5:00 pm my car had disappeared. I assumed that it had been...

American Automobile Association / AAA.com / Roadside towing

Shawn Krumm on Dec 26, 2016
My issue happened on December 19, 2016 between 8:30pm-9:00 pm. We requested to be towed from our residence to a garage because the truck seemed like it was having loss of power or low on fluid. When the driver arrived he was irate and irritable. He was told from my husband owner of the...

American Automobile Association / AAA.com / Roadside assist.

Mike Gibney on Dec 14, 2016
Tried to schedule a pickup of my automobile but, they would not take an appointment. I called at 4pm and still, I wait and it is 9pm. You are fired. Aaa hassles me for an annual membership or you will cancel my homeowner's insurance. I will now cancel... Aaa is bull####. I tried to...
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