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Towing Complaints

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American Automobile Association / AAA.com / Towing Service

LegalWhizard on Feb 23, 2017
Today I placed a call for towing service with AAA Plus since I was a passenger in my sons vehicle and the car broke down. I was told by the AAA Agent that it would be Lou's Towing that would come and get us. I subsequently get a call from Lou's and was told by their representative that due...

Shelter Insurance / Towing Insurance that I have paid for & now not able to collect. Sounds like Shelter has a lot of complaints. Wake up Shelter Insurance!

dondarwessel on Feb 23, 2017
Everyone just loves "insurance companies." On our way home last Sunday from Missouri, my Monte Carlo pooped out on me. My oil light came on, then my volts light. After the volts light came on - she was toast - I had no acceleration, nothing. I had to coast to the side of the road - - over...

Speedy-Repo.com / Called 1800-953-4428 for information

BabaYaga on Feb 17, 2017
This dillhole of a jackass answered and was the most rudest person I have ever come across. My company recently hired these dumb####s for a simple repo. When I called into get an update on the status of our claim. This jackass advised that we would need to call the rep that was assigned to...

American Automobile Association / AAA.com / Towing/roadside assistance.

Djgray on Feb 11, 2017
American Automobile Association / AAA.comI just called this morning because my truck slid down my driveway almost into my garage. I had two triple A service member's come out initially. They were very professional and courteous but did not have the wrecker to be able to pull my truck out. Not once did they mention that my...

American Automobile Association / AAA.com / Roadside service

Darr1 on Feb 8, 2017
My car broke down, called for roadside assistance. Was told since my car was out in the road, 30 degrees and snowing outside we would be put on a priority call. Waited almost 90 mins called again was told this time driver just dropped off his last row and was on his way to me, should be no...

Cheasepeake Glen / Parking

Tershia Estep on Jan 27, 2017
Hello my name is Tershia Estep & I resides @ 8075 Green Orchard Road apt 33 Glen Burnie Md 21016 on January 19th my son vehicle was towed from out my house. He was parked in da back of the parking lot where all my visitors has parked in the past. Even I used to park there while borrowing a...

American Automobile Association / AAA.com / Customer service when I made a service call

Rozlin Nisha on Jan 26, 2017
I made a phone at 7pm for towing. They gave me two hour window. It was 820 I called back to see who my towing was assigned. The agent who answered lilia told me she cannot give me any information and said just wait until you hear from anyone. I asked her can I get at least get company name...

A Class Limos / Improper towing burned the transmission of our bus

A Class Limos on Jan 5, 2017
I wish I can say good things about this company, but I can not. A few weeks ago they towed one of our buses from Miami to Pompano Beach. Here comes the story!! First the 1st tow truck they send was to small for a bus, so my driver waited for 3hrs for the a final tow truck to arrive. From...

AAA.com / AAA towing was unresponsive

Julie Bolton-Nielsen on Jan 4, 2017
On 01/02/17 my daughter and her friend were driving home to california from las vegas, nv. She was having car trouble and pulled onto the shoulder of the freeway at 3:20 pm and called aaa. They said they would be there within an hour. She put her safety hazards on and got back in the car...

AAA.com / AAA

Cynthia Mull Hanna on Jan 3, 2017
On november 19, 2016 I was driving home from the philadelphia airport on rt. 476 near west conchehocken when I had a blow out on my right front tire. I called aaa, which I have been a member of for more than 10 years. They told me that someone would be there in an hour or less. 45 minute...

JC Towing & The Plaza Apartments / Illegal towing of vehicle

rondhubert on Jan 3, 2017
On jan 2, 2017 at 2:30 pm I legally parked my car at the the plaza on westheimer in a designated visitor parking space. I was there to assist my son who has a severe back injury and requires help. When I returned to my vehicle at 5:00 pm my car had disappeared. I assumed that it had been...

American Automobile Association / AAA.com / Roadside towing

Shawn Krumm on Dec 26, 2016
My issue happened on December 19, 2016 between 8:30pm-9:00 pm. We requested to be towed from our residence to a garage because the truck seemed like it was having loss of power or low on fluid. When the driver arrived he was irate and irritable. He was told from my husband owner of the...

American Automobile Association / AAA.com / Roadside assist.

Mike Gibney on Dec 14, 2016
Tried to schedule a pickup of my automobile but, they would not take an appointment. I called at 4pm and still, I wait and it is 9pm. You are fired. Aaa hassles me for an annual membership or you will cancel my homeowner's insurance. I will now cancel... Aaa is bull####. I tried to...

Good Sam Enterprises LLC. / Poor customer satisfaction

500 Capt on Dec 7, 2016
I have 1999 gas motorhome. Last year on a Sunday morning I had 2 Rear blowouts just north of Kingman AZ, I called Good Sam and a guy came out and put 2 Tires on for just under $900.00 when I got to the tire store I was told I had received maybe $225.00 worth of tires the absolute worst you...

American Automobile Association / AAA.com / Emergency road service not provided

LauraNoe on Dec 1, 2016
My transmission went out on highway 55 at 8:00 p. M. Near tullahoma, tn. My aaa membership code is 429 014 633849400 0 (A gold card, "plus" membership). My vehicle is very high mileage, so I wanted it towed to the scrap yard (2.2 miles away). When I called for roadside assistance, I wa...

Speedy-Repo.com / extremely rude, not honest people

diana lopez on Nov 25, 2016
Basically contacted this company to repo a vehicle for my company. Quoted me a specific price made me sign a Hold harmless which is not just a hold harmless letter but, also a contract to pay more than quoted. I trusted i was being told all fees and prices upfront and when invoice wa...

American Automobile Association / AAA.com / Unethical behavior

John K iv on Nov 15, 2016
On thursday november the 10th, our longtime customer sandy s. Had a problem with her car. Her '98 lexus had a stalling issue and she called on us for advice. We no longer tow but we do outsource towing- our first question always is whether our customer has aaa since this tow/road service...

AAA.com / Roadside service

Paul anthony corrado on Nov 14, 2016
In sept 17th i called aaa for lockout service on my cadillac 2016. Two drivers showed up at the same time and one had waved to us to let the other service the call. Phone was dead and we needed help he damaged the driver door and would not leave asking for cash payment. We also needed a...

Speedy Repo / Towing

Matt412 on Nov 14, 2016
They claimed and promised services they did not fulfill and charged my credit card $700.00 to repo 2 cars that they never got every time I called they claimed the car was blocked in or not there but the GPS clearly showed me where the car was sure enough I grew suspicious and drove 300...

Larsen's Towing / Illegal vehicle towing

Ted Dane on Nov 4, 2016
I believe these are the most unscrupulous, lowlife. POS ### in town. They appear to flaunt the law like it doesn't apply to them, but they screwed with the wrong guy. I am one vindictive SOB and this will be the costliest $300 they have ever put in their pocket. When I called them out on...
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