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Towing Complaints

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American Automobile Association / / towing, roadside assistance

susan estep on Jun 23, 2018

Thursday 6/21/18 our car wouldnt start, it was 12:30 AM, when barely ANY cars would be on the road to break down. We called for a tow truck somewhere around 12:36AM were quoted a time of "within 2 hours" which i already think was complete bull because, as stated earlier, it was during a...

AAA Roadside Assistance / tow

Shimr on Jun 23, 2018

Aaa is a worse company and horrible customer service This is a horrible company I ever seen. My car stopped at fry-way and I requested a tow truck from aaa the agent she started her business to enroll me to be a member and pay yearly I patiently give her my account information and they...

Progressive Casualty Insurance Company / roadside assistance

Starr215 on Jun 21, 2018

My car broke down in North Jersey on the turnpike. They refuse to tow it! It happened Tuesday night 6/19/18 when my husband was coming home from work. It was going to be 6 hours until a tow truck was able to get me, so we made other arrangements and tried to set it up to meet him the next...

Forest River / tire rating for larger fifth wheels

Grhurley on Jun 20, 2018

Bought my Forest river Sierra 379flok in Sept on 2017. Did put approximately 8 to 10 miles on the new tires that came with the coach. All tires a size 235 /80R 16 load rating e. First week of June I experienced two tires separations on the rear axle, one on each side. The date code for...

Family Dollar Milwaukee, Wisconsin Spring Mall / car was towed within 5 minutes of being in store

Luciz on Jun 20, 2018

Parked car in handicap forgot to put up sticker. My husband, who is 81 years old and sick, just came from the doctors office. He wanted to stop and get a folder to write down his medical records. The car was towed away within minutes of our leaving the car. No sign indicating that it would...

American Automobile Association / / poor customer service and lack of response to "premier" customer letter

cher bonn on Jun 15, 2018

True Customer Care is keeping your commitment - sending roadside assistance technicians that are competent to help when roadside assistance is needed - that was not provided by AAA. Despite "Premier" AAA membership and a clearly detailed letter of the incident that took place, on May 29...

American Automobile Association / / tow truck service provider refusing to provide insurance information for property damage.

William Roth on Jun 14, 2018

On behalf of my mother, this is William Roth: I am not a AAA member and may never be due to the following issue Oma Roth has experienced. One of your members called in for a tow, AAA dispatched an affiliated tow truck company "Expert Towing" of McKinney, Texas was sent to pick up their...

American Automobile Association / / tow company car fire

Rlynchem on Jun 12, 2018

I contacted AAA to tow my car from my mechanic to a transmission shop because my mechanic believed my problems were transmission related. The tow company arrived and towed my car but by the time it arrived at the transmission shop, the car tow company literally just unhitched the car and...

IHOP Restaurants / towing from this restaurant

Crystal Spires on Jun 8, 2018

I am HIGHLY DISAPPOINTED and ANGRY with IHOP on Assembly St. in Columbia. Not only have i worked as a server for almost 20 years i come to IHOP in Lexington, SC all the time but i will never step foot in another IHOP. I ate in your establishment and once myself and my boyfriend left we...

American Automobile Association / / dispatch/ towing & battery service

Jameka on Jun 6, 2018

June 5, 2018 i called around 4:30ish because my car wouldn't start. I wasn't home and had to be at work. I explained to the representative that i needed a locksmith and battery service, and possibly tow services if they could not get it started. First complaint is he sent the driver to the...

American Automobile Association / / tow

Brian strickland on Jun 1, 2018

I have entered a complaint last mont concerning my daughtets horrific experience with AAA. A six hour ordeal left in tn tne Bronx with mechanics smoking pot around her. My complaint fell on deaf ears without a reply email phone call from AAA. I can bet 100 percent this month when my...

Bozeman Uhaul Storage and Rooms / trailer rental

Lilmama111 on May 31, 2018

I made a online reservation to get a 4x8 utility trailer to move some of our larger items. When I went into pick up the trailer I asked the store member yo clarify that in fact I was renting the 4x8 utility trailer she replied with yes that is correct, we went out to hook up the trailer to...

Camping World / reckless lot driver

Karen on May 29, 2018

Decided to write and let you know my recent experience with CW in Grand Rapids MI. Brought my 5th wheel in for a slider adjust in late April. Decided to order an awning rafter in the store and have it installed at the same time. CW said 2-3 days for that to arrive, would be about 5 day...

American Automobile Association / / towing

Samuel Hernandez on May 29, 2018

I called to get my spare tire installed on my Nissan Titan, I let the dispatcher know I didn't have the bar to lower the spare tire from underneath, she said that it was fine and that the drivers had them. The Driver shows up an hours after the call was placed and told me that he didn't...

American Automobile Association / / roadside assistance

Mad customer 34 on May 26, 2018

My husband was left on the side of the road for 4 hours the car wouldn't change gears we told aaa after waiting all those hours they sent the wrong truck and the tow truck driver said look I'm tired I will send someone else it's 2 am and no one still came to pick my husband off the side of...

American Automobile Association / / roadside assistance

Hussein Hachem on May 23, 2018

Date of the incident: Wednesday, 05/23/18 Membership number: 4290471090999008 Phone number used to call for service: 3132479490 Description: My 2014 Jeep Grand cherokee overheated in Detroit. I called AAA roadside assistance at 10:57 A.M., a lady answered and processed my request. She informed me...

Morgan Properties / parking

Tanya Scott on May 21, 2018

I am a resident at Princeton Estates, which is owned by Morgan Properties, I had someone come visit me who parked in a regular space, not reserved. Their car was towed because the property is repaving the parking lot, they have no signs up whatsoever. How does that person know not to park...

Nieves Towing Service / didn’t get my change from a 50 dollar bill

Robert nieves on May 19, 2018

Nieves Towing ServiceI have had this problem before and let it go But this time you just lost a long time customer. I ordered 2platters with bacon and sausage as combos and 2 ultimate breakfast sandwich combos All with oj today. At first it was over 33 dollars then it Came out to be 26 and change. The girl...

American Automobile Association / / customer service aaa roadside assistance

littlebearannika on May 16, 2018

American Automobile Association / AAA.comI'm still sitting in my car while my husband calls for the third time today to try and get us towed. We had to provide our location to three separate people and they still couldn't find us, only to find out they hadn't sent anyone out at all. Finally spoke to the manager directly and he...

The Salvation Army USA / I am complaining about service

Busyvb on May 16, 2018

My name is Janet Samuel and I had a pick-up yesterday, May 15, 2018 at this address: 353 Oglesby Ave., Calumet City, IL 60409. I left the items about 7 bags and a box on my front porch, and when I returned home from work, no tax form was left in my mail-box. I instructed specifically to...