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Tobacco Products Complaints

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USA-Cigarettes.com / 10 cartons of marlboro gold, on the 27th of april, 2017.

Ke
kerry patterson on May 23, 2017
I wire transferred the money for the Cartons on the 28th of April 2017 and have not gotten a response to my order completion. The money was paid, but, no one will respond to my requests for an answer as to where the purchased goods are or if they in fact just took my money. The order...

RJ Reynolds / camel cigarettes

Ju
Juliashadit on May 23, 2017
RJ ReynoldsI have been a camel smoker for many years and I have been disappointed with the online site for the last 2 years. I use to have fun everyday in the site but now it's DULL with a huge capital. I have received 2.00 coupons for a pack every month till recently. The dull website is very...

Philip Morris USA / marlboro red label 100s

Ra
Rama422 on May 23, 2017
The cigarettes I have purchased over the past several months have been unsatisfactory. The cigarette goes out if you aren't constantly smoking it. If you are smoking and, for example, you go wash your hands. When you go to take another drag it is out. If I relight it, the cigarette flame...

Dollar General / your 2 cashiers or managers at the friendship road store #17302 seneca sc 29678

Sh
Sharel on May 20, 2017
I went in at about 7:15 pm along with my daughter and son in law and my grandson. I am 44 yrs old. And my daughter is 26 yrs old and son in law also 26 yrs old. I went thru and got my order and proceeded with the grandson and paid 12.65 for my order and it was fine. While my daughter and...

USA Gold / I never received anymore coupons for usa gold cigarettes

Gl
gloria hans on May 20, 2017
I will receive all other brand coupons for cigarettes but never USA and that's what I smoke !!! I used to get them every month, but it has been over a year since I received any and the price went up. If I don't get any coupons I am going to have to change brands !!! It seems that all the...

Sunoco / "store policy"

Gm
gmccurrach on May 17, 2017
On 05/17/2017 at approximately 3pm I went into the Sunoco store on Chester Road (11585 Chester Road, Cincinnati, OH, 45246) to purchase a pack of cigarettes like I do most days as it is down the road from my office. The lady asked me for my ID. I complied and handed her my Ohio Driver...

Japan Tobacco International [JTI] / amber leaf 50g tobacco

Sh
Shealock on May 17, 2017
Hello i recently brought your 50g of tobbaco, amberleaf, i always buy this i have never ever had a problem until now, when i went to open the packet it wasnt sealed properly and the tobbaco was just vile, didnt taste like your normal amberleaf at all im not happy as this has happened to...

HEB / wouldn't accept a manufacturer coupon

Ja
Jana Roy on May 17, 2017
Went to HEB in Nederland Texas purchased several items presented my coupon and manager said he couldn't take as much off as the coupon states. Then asked if I could read the coupon. I clearly stated what the coupon said and he got extremely rude and said he would not take it. Left and went...

Japan Tobacco International (JTI) / sterling dual

Em
Emmaj531 on May 15, 2017
I have been smoking sterling dual for a while now but a few days ago when I bought a new packet from my local garage I noticed they tasted rather like strawberry other than menthol. At first I thought it was just something I had eaten or drank before hand although as the days went on they...

Lambert & Butler / lambert and butler superkings smooth

Vi
Vickyfletcher1973 on May 14, 2017
I have purchased this particular brand of cigarette since it became available for purchase within the market. Since recent packing changes I have discovered the taste is no longer the same as the cigarettes were before the packing change. I am hereby left with no alternative but to...

Marlboro / marlboro light 100's refund check

Th
Theekri urfanul HAQ on May 14, 2017
I purchased 25 cartoons from Reno and bug came out and went to return them and would not take back so I left them there at smoke shop and tried to file dispute with discover card and they may take up 120 days for investigation so I am request a refund check in the amount of $189 a cartoon...

DutyFreeDepot / unethical behaviour

Pe
peeoowd on May 11, 2017
I placed an order with dutyfreedepot on 3/30/17.The order was 2-cartons of cigarettes.The order arrived within 3-weeks, and I was very satisfied.I placed another order on 3/30/17 and they have not shown up as of yet.I have e-mailed them twice and they do not reply back.I have called three...

Marlboro / I am complaining about stale cigarettes

Ki
Kimberly hadley on May 9, 2017
I smoke the smooth 100s and bought $ packs $26 worth and they were stale made my throat hurt first time I've ever had to complain not really happy bout wasting almost $30 on stale dry smokes :(:( I've smoked Marlboro ciggaretgs fk a good 25 years now what's the deal IVs never got stale...

Philip Morris / marlboro red original cigarettes

Ha
Hassen Essa on May 7, 2017
I've been smoking Marlboro Red for over 20 years which I really enjoyed. However, in the past 2 years or so I've noticed that the quality of the cigarettes has changed. Some of the changes I noticed is that whilst smoking the cigarettes the ash just falls down although not much was smoked...

Marlboro / marlboro menthol carton defect of cigarettes.

Ma
Magz Elizabeth on May 3, 2017
MarlboroHi, Recently I purchased a carton of Marlboro Menthol Cigarettes. The strangest thing continued to happen to me as I worked through the carton. In each pack there were multiple cigarettes that were not sealed correctly between the cigarette and the filter. Almost as though the glue wa...

Family Dollar Store #2954 / Cigarette showcase doors

Ka
Katherine Pirelli on May 2, 2017
As I was counting cigarette total at end of shift, I placed cigarette case doors on floor. after count was finished, I picked up doors to put them back on the runner. As I was placing doors onto runner, both doors slipped and landed on both of my feet. The doors are not properly installed...

Marlboro / marlboro gold beyond smokes

Ci
cindy tredoux on Apr 30, 2017
MarlboroGood day We bought 2 packs of smokes on 29 April 2017 and the smokes inside the packs were faulty. The filters kept coming off of the cigarette and 1 cigarette didnt even have a filter. This is very pour production from your side. Grabbing a smoke out your pack and just ending up with the...

Pall Mall / Pall mall red convertibles

Ka
Kathybou on Apr 28, 2017
Pall MallI purchased a couple packs of pall mall red convertibles from a local business "Wallys food basket" I have purchased them at this establishment before. With this purchased ALL of the cigarettes were not convertibles . I was very disappointed when I opened the pack. I would like to lodge a written complaint with you guys saying this is unacceptable.

Marlboro / Marlboro red label 100

Li
Linda Frye on Apr 28, 2017
MarlboroI just recently sent in a complaint for holes in the filters then today I purchased a pack with the outside package is messed up. I pay alot of money to stay loyal to this brand. But two times is getting out of control. What happen to your high quality. As I said in my complaint I just...

Coles Supermarkets / I am complaining about being short change and and intimidated to leave the store without my money and the goods

Jo
Joel... on Apr 27, 2017
Around 622 am Southgate Sylvania coles..cigarette section. I asked for 25 Rothman I gave her 50$ note she gave me ciggies with some few cents...I said sorry but I gave you 50$ she said and look in her registere claiming she's got 4 of 50$ start with..I couldn't believed this lady wa...
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