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Timeshares / Vacation Rentals Complaints

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Sheps Quarters / rental house

JDC19 on Aug 13, 2018

Sheps QuartersUpon arrival at our beach house rental, Sheps Quarters I in VA Beach, my family and I found the house to be dirty. There were potato chip open bags under the bed and inside the dresser drawer. There were men's underwear and socks left in another drawer. The vent in the bedroom had about...

VRBO / Vacation Rentals By Owner / owner canceled new orleans rental/vrbo no help

Royceann on Aug 13, 2018

Months after receiving my $340 deposit, Property #1020260 was canceled by owner. Beware that your reservation can be canceled at any time! After spending 68 minutes on the phone with VRBO, I was disconnected a second time! VRBO explained that they could be of no help in searching for other...

Airbnb / rental property

Sue Ferns on Aug 12, 2018

Ref HMSECJ24WA This property is not where it is advertised. The address does not match the photo and is not near the town or beaches as described on Airbnb. If we had known the true location of this property we would not have booked it. It is not in Ouistreham. It is in St Aubin de...

Westgate travel / westgate travel

MMK1075 on Aug 10, 2018

I bought into the Westgate travel in the fall of 2017, I put a good amount down then spent the next 6 months paying a very high payment (as this is how they set it up). After paying my 6 months of payments I supposedly unlocked all my travel benifts. I began looking online and wasn't...

VRBO / Vacation Rentals By Owner / 1113 Mariner Cay “Southern Dunes Golf” Haines City, FL

M Teran on Aug 7, 2018

VRBO / Vacation Rentals By Owner We booked this property from July 28th - August 11th. On Tuesday, in the evening we were watching tv and Someone walked up to the front door flashed a flashlight light into the home, I got up waited a bit and open the door. I didn't see anything. I decided to call the owners to ask if that...

Bluegreen Vacations / timeshare

Susan Townsend-Donovan on Aug 6, 2018

I purchased this timeshare for $5000, 20 years ago, and of course, have paid it off. However, every year my maintenance fees and dues go up and up, without any gratification of being able to use one of the resorts anywhere that I have requested. Each time, I've paid extra money to...

Westgate Resorts / westgate membership

Richard Asher on Aug 3, 2018

I was offered a discounted vacation if i would attend a couple of hours seminar at the resort. The couple of hours was all day and after telling them we wasnt interested multiple times they just had us talk to someone else. They told us that we could put the down payment on a credit card...

Interval International / / no response from my resort cc money/banking weeks

Mrs5kids on Aug 2, 2018

8/2/2018 maureen smith ( me ) received letter saying my banked weeks were put on hold. Made first call to resort, no operator available, called accounty dept. Noanswer, called operator again, and got recording saying unavailable, called front desk and transferred to accounting, operator...

Citibank / mexican bank and their customers using citibank to transfer funds in scamming

Sonia J Earle on Aug 1, 2018

CitibankDear Sir/Madam, I am currently in a transaction involving the sale of my timeshare in Mexico which I have come to believe is a scam. I have unfortunately paid amounts towards this transaction already but now that I am being ask to pay more I have come to realization that this is indeed a...

Ice Rewards / $2900 travel club in purchased.

Mchristensen82 on Jul 30, 2018

My husband and I attended a sale presentation at the Krystal Cancun resort this Spring 2018. We purchased a $2900.00 package we were excited about. We felt we asked very specific questions to the particulars we were wanting in a travel club. The problem I see is this. They explained the...

Riesling trail & Clare Valley Cottages / riesling trail & clare valley cottages

Rachel Freilich on Jul 27, 2018

Confirmation number: 1721114577 Pin code: 9197 Address: Warenda St, Clare, South Australia. We arrived at above Donnybrook cottage at the agreed upon time. The cottage was freezing. There were heaters in the lounge and kitchen only, but none in any of the bedrooms. There was NO toilet paper...

Homeaway / advertised prices

Christo S. on Jul 26, 2018

Advertised prices on Home Away or VRBO for vacation rentals are deceiving and misleading. On July 24, I booked a home rental for a week, the advertised price was $146/Average/per night. After booking, the advertised price dropped to $92/average/per night, with no explanation of why the... / double booked beach house

Jennifer H. Plano on Jul 23, 2018

After months of looking at beach houses in Galveston online for rent, to spend a few much needed summer vacation days with my kids, we get all the way there and after the 5 hour drive, there was someone already staying in the home. Called number on reservation (Reservation Confirmation #...

Airbnb / account service fee charged wrong

Carelvdc on Jul 22, 2018

Have been waoting over a week and after sending 3 mails via AirBnB website before "Mark" without surname contacted me. After loads of mails up and down. And even sending mail to host to sort as per Marks request about a wrong charging he admitted was a system error and thatbthw host would... / non payment by homeaway

Terri Gray on Jul 22, 2018

HomeAway have not paid me for bookings made at my property this year. I have sent and received 12 emails, I have made 4 telephone calls They insist that they have paid my money into an account ending 9490 - a bank account I do not possess. This information HomeAway refuses to believe, even...

Homeaway / vacation rental

Je on Jul 21, 2018

My sister and I rented a vacation rental in Gaylord, MI in april 2018. I drove from Norfolk, VA and she from KY when we go to house there is people staying in the property. They double booked us... After two hours on hold and the owner in their own words to busy to respond, still unsure...

Capital Resorts Group / sales/timeshare scam

natashakostuck on Jul 20, 2018

I purchased a package from a vendor at Shorview Days July 2017. I go to schedule my package I paid for at Wisconsin Dells and told they no longer book at this location even though I have 1 year from date of purchase to book. Capital Resorts could care less about helping me get my refund...

Homeaway / sherman oaks, ca studio, property id 3602082 4758 norwich avenue, sherman oaks, ca vicky judah - owner

Gina Gavegnano on Jul 19, 2018

I booked the upper guest house studio from 6/15/18 to 6/30/18. When I arrived at the location with my dog, everything seemed to be in order. However, right after I arrived, I received an email from Vicky Judah informing me that the carpet had not been cleaned after the previous guest and...

SeaBreeze Maximum Vacation Rentals / vacation rental services

Chris Trik on Jul 18, 2018

Beware of this business! In January we booked a condominium in Hilton Head for July 14 -21st, through Seabreeze Real Estate Services which also trades as Seabreeze Maximum Vacation Rentals ("Seabreeze"), located at 78 Arrow Road, Suite B, Hilton Head, SC. The licensee for this outfit...

Interval International / / that scam of 59 days in advance to request a place. no resort in the world will have a room if you request it 59 days in advance

giana314 on Jul 16, 2018

o Whom It May Concern I am a Marriott owner in the Grand Vista Resort in Florida. I have been with Interval since 2005 I believe. I am very unhappy with the service Interval Provides. I seem to NEVER get the resorts that I request. Unfortunately over the past 5 years, my husband has had...