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Timeshares / Vacation Rentals Complaints

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Westgate Resorts / inappropriate sales tactics

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Laurie S-4363 on Apr 14, 2018

Recently on a trip to Las Vegas, we were approached by a salesperson from Westgate offering free gifts for listening to their sales pitch. They made us sign a document saying we were aware it was a 90 minute "pitch" and required a $20/deposit to hold our spot. We thought we'd give it a...

Royal Holiday / royal holiday tiempo compartido, cuidado!

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lauren foster on Apr 13, 2018

Yo contraté royal holiday en unas vacaciones a puerto Vallarta a principios del año antepasado solo había dado el enganche y todavía lo estaba pagando .Nunca usé la membresía, pero hablé para cancelar debido a que no podía seguir pagando y me decían que no se podía cancelar. Les expliqué mi...

Diamond Resorts International / my entitled vacation

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rrcar on Apr 10, 2018

My complaint is being denied my right to vacation time. I inherited this property in 2015. As it is my responsibility to pay the fees I did. At that time I had to fight for my points was given 3500 bill was paid. Later 2016 called requesting my rollover they couldn't find me. So I updated...

Wyhdam Grand Desert Resort / the purchase of a timeshare

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Kim Mathwich on Apr 6, 2018

I was told repeatedly that you are not purchasing a time share and you can travel anywhere. After a credit check with done without my knowledge. I am not certain what I bought but it was supposed to be a place to travel the world. What they forgot to mention is the fact that the points I...

VRBO / my security deposit was not returned

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horsesX3 on Apr 5, 2018

On April 1st my granddaughters and I rented a cabin in Gatlinburg TN. We checked out on April 4th and left the cabin Dream Come True, even cleaner than we found it. This has become not a dream get away but a nightmare as we received an email stating deposit not being returned. They lied...

Wyndham Vacation Ownership / timeshare

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jamesapa on Apr 4, 2018

on 08-11-2017 me my wife went on a vacation to the smokes at club wyndham we got an envied to a sales pitch we had no attention of bay but when Robbin got to telling us of all the good things we would get and could do you would thank that we got the pot of money at the end of the rain bow...

Crystal Properties / vacation rental

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Stephanie Ouellette on Apr 4, 2018

I rented a property in August. Mr Anello did not provide proper receipts for any of the transactions and he charged me under two company names. After several emails requesting the rental contract we finally got it, 2 months later. According to the website we have 5 days after receiving the...

Royal Holiday / estafa de tiempo compartido con royal holiday

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kimberly rodriguez on Apr 2, 2018

Vengo para contar como fue que yo caí en una estafa, sinceramente si me lo platicaran diría que yo no caería y que si no deseo un tiempo compartido pues simplemente no lo compro, pero ahora que soy una víctima veo las cosas muy diferentes. Te obligan a una plática de 5 horas, donde te venden...

Cabos Vacation Club / fraudulent contract/avoiding communications for contract cancellation/refund

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Hapl on Mar 30, 2018

Contract final monthly dollar amount was different from the amount agreed and signed for on the initial worksheet. When returning to my unit and discovering the discrepancy in figures I called and spoke with the sales representative letting him know I had some issues with the final...

Homeaway / cancellation policy

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Rick Kostanski on Mar 29, 2018

Property #7062809 Reservation ID HA-552677 Dates Jun 21-26, 2018, 5 nights Guests 3 adults, 1 child Owner name Wendy or Ben Hello, My complaint is that I booked the above property and due to unforeseen circumstances, I had to cancel. I cancelled with plenty of notice and well before the...

Capital Resorts Group / purchased points and almost impossible to schedule

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Renee Meldrum on Mar 28, 2018

This has been the worst experience I have ever had trying to book a vacation for my family. I've used Interval International and had great experiences along with other resorts. Never has it taken multiple attempts months ahead to get a place for my family. The lack of updating my...

VRBO Contract ID Contract ID #: 21043 / no return of security deposit upon death in the family!

Ch
chickee77 on Mar 27, 2018

My husbands siblings, their spouses and our kids live all across Canada and had rented a large home to meet and vacation together in Arizona. A few days before leaving on our trip, his father had a sudden massive heart attack and died. He was either the father-in-law, father or Grandpa of...

M.T.G. Consultants / timeshare release

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Pmchele on Mar 26, 2018

I reached out to this company in July 2017, here it is March 2018 and I can't get anyone to return my phone calls. They have collected 2000.00 from me and I still can't get any information. I assume Mr Billy Wood doesn't work there any more and the only voice mail you get the mailbox i...

Royal Holiday / estafa de tiempo compartido con royal holiday

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walter estrada on Mar 24, 2018

En el 2014 adquirí un tiempo compartido en México con Royal Holiday, quise cancelarlo después porque los beneficios que me prometieron no eran tales, el vendedor nos prometió varias cosas y ya en casa vimos que no se encuentran en el contrato. Les escribimos en varias ocasiones, lo intentamo...

Spinnaker Resorts / introductory visit package

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Sue K Lake on Mar 23, 2018

In February, I agreed to a package visit at Spinnaker in Hilton Head. After much deliberation, we settled on the dates of March 27-30. I have verification numbers for two package deals. I was told I would receive a confirmation thru e-mail and in the mail. I had received neither by today...

Agoda Company / false / illegal advertisement

Si
Silvia Savini on Mar 22, 2018

Agoda CompanyI see in you site (along with other sites) that you are advertising Baan Sathorn Chaopraya (Locted in Bangkok Thailand) as a Hotel. this is not a hotel!!! It is a residential building. Agoda (along with many other agents) is not only misleading the customers by advertising this residential...

Homeaway / property in disrepair/owner did little to nothing.

We
Wendy Vossler on Mar 18, 2018

Rental in disrepair. No smoke detector, no railing on basement stairs, broken glass table on deck, broken and shabby curtains. Electrical outlets, door locks covered with tape. Range hood filthy hanging from 1 screw, no knob to turn on. Dirty dishes and pans, no sliverware rack in dish...

Silverleaf Resorts / silverleaf wrong social security numbers (beware)

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Lavonne Patterson on Mar 13, 2018

We Lavonne and Stephen Patterson bought a Silverleaf timeshare, from the beginning information was mismanaged and going through customer service to be transferred over and over only to end up rude Financial manager named Jonathan who will speak to you in an arrogant manner and aggressively...

Royal Holiday Vacation Club / timeshare bait and switch

Nc
Ncuellar on Mar 10, 2018

Royal Holiday Vacation ClubWhen we signed our contract 15 years ago on March 4, 2003 it was difficult to get availability for locations in the United States but we booked 9 months in advance and went by their availability. While we paid our note down we hoped as technology grew they would become .More efficient...

Timeshares By Owner / timeshare rental

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disco10 on Mar 10, 2018

Led me to believe they were affiliated with Marriott and even said my sales executive at Marriott didn't do her job because she didn't tell me about TSBO and how wonderful they were. Told me it was free - it was NOT. They (Amie Smith) act like they are helping you out with maintenance fee...

     

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