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Tax Services Complaints

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Jackson Hewitt / 2016 tax return

La
La'Nay Shands Lyons on Feb 22, 2017
Hello, My husband and I went to Jackson Hewitt on Jan 31st, 2017 to file our return. the tax preparer was very ill equiped in knowledge of all preparation. Our return was rejected the first time because he did not enter our daughters information correctly and never included our 1095 A...

Craigslist / Posting on craigslist

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mike12345678987654321 on Feb 22, 2017
Craigslist keeps deleting my post and it is npt spam nor nothing bad. I even waited the 48 hours, still keep delting my post or will ghost the ad (says active post but its not really active). In my ad I offer my services and both I and the person responding tk my ad get paid and my first...

H&R Block / HRB Digital / hr block tax service glencoe mn 55336

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kelleybv on Feb 21, 2017
I had a 8:30pm appointment I arrived at 8:15pm I checked in and waited 45 minutes patiently. 2 people came in after me and were helped right away. I was ignored until I left at 9:00pm. I could hear people playing on the website calculating fake returns laughing and having a good time. Not...

R&G Brenner / Tax preparations

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Nicky LaHara on Feb 20, 2017
R&G BrennerSCAM. They DO NOT honor their promotional ad (see attached). This year I decided I would change by usual tax prep services, and opted for RG Brenner based on it's promotions found when visiting their website. When I walked in, and showed the promotion, I was told "It only applies to 3...

Jackson Hewitt / Employee at store 4512 hollywood blvd, hollywood, fl 33021

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lashawn E on Feb 19, 2017
My husband and I went to the location at 4512 Hollywood Blvd, Hollywood, FL 33021. We was well greeted by the other two employees except for the lady with the pined up dreads all the way at the left desk facing door. I know that she had an attitude from the moment we walked in she told the...

Liberty Tax Service / Bad management

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Tamara Cornelison on Feb 19, 2017
I have worked for the LTS location in Monroe NC for 2 years. An employee knowingly and fraudulently used my child's information to help a friend get EIC. The owner IS aware, with documented proof, of these actions. The owner has not only failed to help me correct this identity theft issue...

H&R Block / HRB Digital / 2016 taxes

Ch
Chee La on Feb 19, 2017
Went into hnR block in sudbury Ontario downtown cedar street, and a miss Becky van horn was extremely rude to me, didnt listen to me at all, yelled over me when I tried to speck, and decided she didn't want to help me because she didn't feel like it and tild me to come back to see someone...

Santa Barbara Tax Products Group (SBTPG) / Tax refund

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fawne on Feb 19, 2017
Santa Barbara Tax Products Group are holding my federal income taxes. They have no live operators. Internet site is a fraud claiming I have to upload my drivers licence, but not accepting it when I do upload it. They are holding my federal returns for no reason and have had them since...

H&R Block / HRB Digital / Unethical behavior - price misquote

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Jeffrey Tick on Feb 19, 2017
H&R Block / HRB DigitalHi, I had my tax return done last year with h&r block in middletown, ri. The price was 175 dollars. I live in norway and my tax statement is very straightforward - no properties and I file my own fbar. I asked them to do my tax return this year and if the price was the same as last year...

Jackson Hewitt / The way the prepared my taxes

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Tabitha Hurley on Feb 18, 2017
I went on January 17 2017 to have my taxes done in rogersville tn by a girl named Haley. Come to find out she didn't scan or submit my insurance forms causing me to have to redo. Now I am still waiting for them to process my taxes. Keep in mind I didn't have child tax credit or earned...

Santa Barbara Tax Products Group (SBTPG) / Customer service, tax refund

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Arndt on Feb 18, 2017
I will never file with Turbo Tax again because Sbtpg has horrible customer service. They don't repond to emails, there is no one to talk to when you call their numbers and when you have someone else's money, you need to be able to speak to someone about it. Sbtpg, you should be releasing...

Jackson Hewitt / Refund

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Nalicia Clanton on Feb 16, 2017
Today I called 2 different times and my husband called once today and once yesterday to see if our fees would be taken out of our State or our Frederal. When my husband called yesterday and today from Jackson Hewitt they said that they would take out some of the fee from our state, when I...

H&R Block / HRB Digital / H&R block

Ca
Carey Chunn on Feb 16, 2017
I was told I would have my refund within 21 days from filing my taxes. That was a LIE I spent a lot of money getting my taxes filed there and everyone else I know did there's on turbo tax and has already received there taxes and it didn't cost them no where near what I paid! When u call...

Jackson Hewitt / Fees for tax preparation

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Ssrs1228 on Feb 16, 2017
I'm a single mom with income of $8, 000. They charged $350 to file the exact same return I free filed the previous 3 years. I had to wait one hour to find out if I would get a Refund Advance Loan that the website said I prequalification for. So it cost $350 for a $750 loan of less than one...

Liberty Tax / My income tax return

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Serena Nan Miller-Welsh on Feb 13, 2017
Our tax return specialist didn't have information about if you claim disability money with our taxible income. He also told us the wrong info as far as us claiming our son as a dependent. He told us the wrong amount money that my son could make, and because of that our tax return is wrong...

TurboTax / Filing fees

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Curtis Thompson on Feb 11, 2017
I have used Turbotax for several years, and was happy with them. This year, they forced me to pay $40 for their premium service bundle. I tried four times to process the order without it, and it kept adding the $40 back in. After a while, I finally paid it, just to be able to complete my...

H&R Block / HRB Digital / Customer service

Yo
Your ignorant on Feb 11, 2017
I went to Community Plaza, New Castle Delaware Office to file my taxes and the customer service was so poor I had to leave. The receptionist asserted that I wanted my taxes to be filed for free and got the Office Manager involved. She came out as angry as a bull. She scanned my document...

H&R Block / HRB Digital / Tax return

Ha
Haley1234 on Feb 10, 2017
My boyfriend and I went into the Marshfield, WI office to file our taxes alone for the first time. The agent that we were put with seemed as if she was very new to the system and was having a VERY difficult time answering ANY of the questions that we had even though her profile screen said...

Jackson Hewitt / My refund

Fr
Freedom1978 on Feb 10, 2017
Someone lost my tax refund! The IRS from my state claimed they deposited mystate refund into my account! American express serve has no record of it! I have called Jackson Hewitt costumer service everyday for the past week. I have gone into the office in Cadillac michigan every day thi...

Monte Hershkowitz / AARP tax services

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Pissedcitizen on Feb 9, 2017
These folks had put me through a total scare at the Houston jungman public library on e-filing my tax information I'm not even sure they filed it correctly they don't know how to operate the tax slayer program they were using I had to return for 2 weeks to make sure that my information wa...
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