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Satellite & Cable TV Complaints

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Optimum / Initial installation complaint

Ba
Barbara irate parent on Jun 17, 2018

Where do I start. All I can say is my 12 year old received the disappointment of his life when optimum failed to install what could have been his birthday gift all because of a technician by the name of Angel. On Saturday, my boy was up excited waiting all day to finally get a big part of...

DirecTV / New DirecTV menu is awful

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j2dor on Jun 17, 2018

I've been a satisfied customer for 14 years but this new on-screen menu is a giant step backwards. The font is small and difficult to read; the ability to jump forward 12 hours at a time in the Guide mode has been taken away so that it takes 48 button clicks to go forward 24 hours; two...

Dish Network / Dish.com / vip722kdvr

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Suzanne Jane Patton on Jun 16, 2018

Dish TV box stopped working at 1:30 pm June 15, 2018. The box is receiving electrical power but does not function at all, it won't even turn off. The only way to turn it off is to remove the plug from the surge protector. The screen message is weak or no signal. 4 phone calls one on June...

Sky Sports Action / match commentary

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arthur burrows on Jun 16, 2018

16.6.18 Australia v Ireland rugby union international test match Your principal commentator (Greg Clark) just doesn't know when to stop talking, it's infuriating and ruins the enjoyment of just watching the game, he's constantly coming up with facts and statistics, at one point even...

MultiChoice Africa / DSTV / pricelock contract

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ezec on Jun 15, 2018

Hi I took out price lock contract over 2 years ago and it expired in 15th May 2018. A week before this expiry date one of your customer service called me asking if I am willing to extend of renew the contract, to which I vehemly and as-a-matter-of-fact said NO. I even requested her to send...

DirecTV/ Sam’s Club / Satellite Television

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KSimmons22 on Jun 15, 2018

My family had DirecTV when I was a kid. I never heard them complain about billing or customer service but what did I know, I was a kid. All I knew was that it was awesome for us. We switched to Dish once and Time Warner once back then. Neither were in the house more than a couple days. Since...

MultiChoice Africa / DSTV / Poor service

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We have three exploratory 2 decoders in the house (extra view). Two additional decoders couldn't receive communication and we phoned the service provider. They disconnected the extra view and we phoned to complain and the next thing they advice that they can make the decoder an individual...

Dish Network / Dish.com / unauthorized charges for equipment protection

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NJCarol on Jun 13, 2018

I had been a loyal dish network customer since 2009. They have these add on fees for equipment protection that has gone by a few different names. It is now called dish protect. I pay my bills with auto pay so I guess I am partially to blame but the bottom line is I asked them to remove...

Optimum / internet router

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Lynnk9561 on Jun 13, 2018

We discontinued our service and was told we need to turn in the router they provide. We brought everything in to return it that was all plugged in together. We kept everything plugged together. We had our own router that we were using prior to receiving service from this company. Now we...

Direct TV Now / streaming service

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Websight on Jun 13, 2018

I subscribed to Direct TV Now over a month ago and I'm still experiencing buffering issues when trying to view just about any channel they offer. And these are really BAD issues which result in either the screen freezing or a message indicating that the signal has been lost and I need to...

DirecTV / my installation

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tera42 on Jun 12, 2018

i called you on may 12, 2018 for service to be installed and they gave me and install date of may 23, 2018 between the hours of 4-8pm the tech never callled or showed up so when i called and asked them about the install they told me that they were short on techs and that i would have to...

DirecTV / direct tv

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John dang on Jun 12, 2018

Very frustrating today when called and talked to a bill specialist because my bill jump $37.60 more and he said because my promotion was expired, so I did asked him any possible to low my bill ? he said no so I told him that can I speak one of your supervisors but then wait in 20 minute...

MultiChoice Africa / DSTV / listed installer - skye tv - 0217016868

My
Mystery Angel on Jun 12, 2018

2 june 2018, skye installers install dstv explora2 and extra view. Staff seems friendly enough and says if I have a problem I must just call and someone will come. Nobody says they dont work weekends & on appointment/booking. Was in hospital the following week. Returned Home sunday 10/6 and...

Discovery Channel / website

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Lebasi Zerep on Jun 11, 2018

I love the Discovery Channel, but their website is poorly designed and a hassle to use. I wanted to watch Naked and Afraid: Savage, which was a series that was only offered online, and I got several error messages when I was trying to load the videos saying that they weren't supported by...

Optimum / cancelling all services

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GAC1977 on Jun 11, 2018

I called optimum today to cancel my account because their prices have increased drastically. I switched to Fios because I was told of optimum increasing their fees so often. The representative told me that I have to pay the entire bill for the month of June 8-July 7. Why do I have to pay...

DSTV / compact dstv

Ro
rotondwa on Jun 11, 2018

DSTV over charged us while we are not even reconnected and their call center people are rude. how can i owe R833.65 cent on the R385 compact dstv. how can you be so evil. we are not active for 2 months now and still you are saying our dstv is active how can you activate dstv of someone who...

DirecTV / customer service

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Jimmyrenee on Jun 10, 2018

I called today because my bill is much higher than I was promised when I switched. It's supposed to be $95(LIES) a month and the representative was VERY rude and even started laughing at me. I have NEVER in my life been so mistreated by a representative. I will not give Direct Tv another...

Fox TV / lethal weapon

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Thor Esse on Jun 10, 2018

So I want to complain about the fact you fire one difficult star but not the other there was clearly 2 people causing [censored] and in the recording you can here both men say awful [censored] so in that mind both should be fired neither are innocent and neither did right. I will state...

Direct TV / recent menu update

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Sal Lombardi on Jun 9, 2018

I am completely dissatisfied with the updated menu for the following reasons: 1. To see the playlist of "recordings" you have to repeatedly scroll to the right in order get too the "view all playlist" button. 2. On entertainment recordings the dates of the recordings have been striped...

History Channel / A&E Television Networks / swamp people

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Mark Lester on Jun 9, 2018

Just wondering why you have an entire program dedicated to showing and glorifying a group of people who dedicate their lives to doing nothing other than capturing and slaughtering wild alligators? This ridiculous joke of a show simply has some clowns using baited ropes set to catch the...