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Satellite & Cable TV Complaints

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DISH Network / DISH.com / defective product and very poor customer service

Cary01 on Jun 28, 2017
At the beginning of May I had to have a major surgery so I had many movies DVR'ed to pass my down time. The night of my surgery my Hopper died and I lost all my recordings. We called Dish and they sent a replacement receiver. We installed the 2 receiver and had nothing but issues. TV'...

ABS Med, Inc. / internet service

Mraicher on Jun 28, 2017
Michel Raicher, 113 E. Corte Rancho Centro, Sahuarita, AZ 85629 Just got email saying if over 1024g, you will charge me $10 for each additional 50g. Well my bill with Cox is very high, having big Bundle. Normally now I work from home, my son play games, and we got used to see lots of...

LetGo / current commercial

letgofan on Jun 27, 2017
Hello, your commercial has made me a bit upset. It makes no sense! You don't see who picks up the car or anything! It's ridiculous. I believe your commercials should be funny, witty, and even a bit logical. Unlike the past one you've made. Your commercials have amused me in the past but...

ATT Uverse / att uverse

Reshena Moore on Jun 27, 2017
Disconnected on 6/7/2017, received a bill for$281 for the month of June thru July, contacted att uverse to have bill prorated so I can pay for the one week of service that I use in June, representative told me full bill needs to be paid and credited on next month bill, I explain I don't...

MultiChoice Africa / DSTV / service switch off 1/2 a week while I have paid up to date

Babeski on Jun 27, 2017
The start of June 2017 I have change my decoder from pvr to explorer 2. They keep on switching my service off and send messages that my account is outstanding. I have paid the full service amount the start of the month. I have phoned DSTV to inform them that we have changed decoders. They...

Suddenlink Communications / cable and botched customer service

fpalmer321 on Jun 26, 2017
This evening for the first time, the video feed on our cable TV was jumping or freezing, as if you were watching a slide show. The audio was basically fine -- so I called Suddenlink customer service to see if there was transmission trouble possibly, Well, the agent I had - Keana - wa...

MultiChoice Africa / DSTV / e16-4 error message

Johan1988 on Jun 26, 2017
I was on the DSTV extra package and upgraded to the premium package. Since saterday morning after the upgrade I recieve a E16-4 error message and unable to view any of my channels. I have spoken to as many as 10 diffrent customer care reps and 2 supervisors and 2 managers. Non of them...

History Channel / A&E Television Networks / swamp people

Chillars on Jun 26, 2017
I'm complaining about the airing of Swamp People, This programme is absolutely disgusting, it's promoting animal cruelty, like Bull Fighting or Fox hunting, If this series isn't taken of the air I will take it further and start a petition, which will do damage to your channel. The RSPCA...

Cox Communications / account billing

radiance29 on Jun 25, 2017
My family built a new home. We had service at our previous home (4111 N HWS Cleveland Blvd Omaha NE 68116), had to disconnect as we temporarily lived-in a apartment for 6 months while the build was occurring and the apartment paid for our cable so we only paid for additional services. Upon...

Batelco and Future Communications / bein sports

Gary Bicker on Jun 24, 2017
Batelco are charging me for Bein Sports provided by Future Communications. I have never received service from this company. After visiting their offices, on recommendation of Batelco, they admitted that they billed me in error and that someone else has the same Batelco account number a...

DirecTV / directv billing / at&t bundle package

Moore Lady on Jun 24, 2017
On Jun. 20th, I spoke w/ Jovonna about the acct. #:14387027. It was discovered that the phone number (252)587-0147is associated w/ an acct. of Ethel Flythe. It should be K. Outlaw acct. Then, Jun. 23rd, we called and paid the bill amount of $84.43 that was discussed on the 20th to pay...

AT&T / u-verse is particular, at&t in general

Ken Bertin on Jun 23, 2017
I just ended my long term relationship with ATT. Although I still own an ATT cell phone, I am close to discontinuing that as well. My wife and I have lived in the same house for 45 years and recently decided to downsize to a condo. In attempting to move my system which included telephone and...

Roku / free trial cancellation / cannot get access to my roku account

Beau Cox on Jun 23, 2017
I could not cancel the Free Trial subscription cause I could not access my ROKU acct. When I asked to change my password - ROKU sent the link to my emaik account, ... obviously I am registered. After submitting NEW password, ... could not log in and was messaged that the email or password...

Charter Communications / cable and internet service

michele mcclure on Jun 22, 2017
I made a payment on the June 14, 2017 with my checking account(EFT). On June 22, 2017 my spouse called to tell me that the cable was off or not working. I looked at my account online and saw that my payment was on the account. Next I called customer service and was told that my payment wa...

Starz Entertainment / starz encore westerns channel 940 on at&t u-verse service - wrong aspect ratio

Dee OoGee on Jun 22, 2017
Starz Encore Westerns is broadcasting SD content in the wrong aspect ratio on AT&T U-verse Channel 940. The content is stretched and distorted - and unwatchable. I have been trying since May 29th to get someone - anyone - to revert this channel back to the correct SD aspect ratio. AT&T...

MultiChoice Africa / DSTV / unauthorised debit orders

Seri1 on Jun 22, 2017
On 31 March 2017 I paid full subscription fees for two packages for the year. Meaning I would only need to be charged again for subscription in March 2018. On 25 April 2017, my account was debited for subscription fees for which I was refunded for within 1.5 weeks. On 25 May 2017, I wa...

Bell Canada / bell services

Tony. on Jun 21, 2017
Hello, I manage a condo building located at 240 Coleman St., Carleton Place. On. Several weeks ago a Bell Tech did some work inside our building and I believe in the surrounding neighborhood. Up to that point in time residents of our building could listen to AM radio just fine, after some...

DishLatino / satellite tv

MetRoMeo on Jun 20, 2017
Besides the fraud of having the installers call 100s of times after installation to request a $500 Visa card be sent from Fiesta Grocery in DFW to an address in LA, or be disconnected (and we called the police and reported it, and refused to pay, and they cut the wire), and having to...

AT&T DirecTV / billing reflecting quotations & quality of services provided

Gerald Ficken on Jun 20, 2017
This is the 4th attempt to fill out a complaint board form. There is frustration deluxe and absolutely no success. The initial issue of calling ATT Direct TV was an increase of my present service provider. Upon request they refused to provide a resolution to my bill. Called ATT Diect TV...

Cox Communications / cable tv

Ashley Germany on Jun 19, 2017
I am appalled at the pricing of the bundle I received. I had Comcast before and wish I could have kept them. Unfornutely, they do not service where I am. With Comcast, I had over 1, 000 free movie channels to choose from on demand, all the documentaries were free to watch, and the record 6...
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