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Satellite & Cable TV Complaints

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DirecTV / Directv customer service

Derekonderdonk on Aug 19, 2017
DirecTVFor the first time ever the NASCAR race was on a channel I do not get. Used the chat feature and was on chat for over an hour and they could not help or get me the channel. I then called in and kept getting transferred over and over to different agents who would ask the same questions and...

Direcpath / Technical Issues / Poor Customer Service

Karelia Austin on Aug 19, 2017
I experienced the worst customer service I have ever received in my life today. For 2 weeks in a row, my receiver has been down with error 775. I called Direct-Path to report the issue again and to schedule a technician visit. The operator tells me that they can only provide a 4 hr window...

DirecTV / Overcharged for promotion

scoleman7 on Aug 19, 2017
I received a phone call in May 2017 to try a promotion to upgrade my package at the same price as the current package I had. I asked repeatedly during the call if my bill amount would change and was repeatedly told it would not. I should have checked my first bill when it came in as I...

DirecTV / My outside bush

yoncassie on Aug 19, 2017
The cable man that came out to my house today was really nice and very helpful with showing me how to work my device but I went outside a little while after he left to take my dog to pee I noticed he obviously put his ladder right on top of my mature snowball hydrangea bush and he didn't...

DirecTV / reward card

ErinRob on Aug 18, 2017
I called to set up service and also saw online u get a 150 reward card for all new customers. The rep said I did qualify for promotion and of course I was excited about that. Once he put everything in system b4 setup I asked him how long will it take for me to get card and he said 15 day...

Fox TV / Tv series (apb)

david339 on Aug 18, 2017
Hi; Had been watching a great tv series APB, what a great series!!, Then I heard that you guys have scrapped it (FOX), i don't understand it, you get something that is really good, but you scrap it, it doesn't make no sense what-so-ever, if the director or writer doesn't want to do it...

ATT Uverse / Account Cancelled

Toya Wolton on Aug 18, 2017
ATT UverseService Cancelled after this chat conversation on 8/14: Toya : I would like to remove Starz from my tv package but do not see an option Abdulazis D : We've removed the The Starz/Encore Package(GP) and upgraded your Internet to Internet 24 with no contract and your new monthly rate will be...

MultiChoice Africa / DSTV / Unable to use explora decoder, awaiting installation.

ASoloman on Aug 18, 2017
Ordered DSTV Explora 2 decoder via OnAir TV on 13 July 2017. Finally received product on 25 July 2017. The deal is for R119 pm including 'Virtual' installation voucher, 80cm dish and 25m cable. Known as OnAir Ultra deal. Reference number OA-58637740-1. I Have been trying ever since to get the...

DirecTV / 2017 winback promotion

Karrissa Ann Tucker on Aug 17, 2017
DirecTVOn 8/16/17 I called Directv at 7:48pm in response to the deal that was shown on your website advertising the Choice package for $29.99 which included 3 FREE months of HBO, CINEMAX, STARS and SHOWTIME, and the 2017 NFL Sunday Ticket... which is the only reason I was even looking to begin...

Cox Communications / no integrity or honor at cox communications

DANVB2017 on Aug 17, 2017
Spoke to a sales representative on 8/16/17. He offered me a plan with Cox for a certain price. He quoted that price more than once. He also advised me of what that plan included. I went to the Cox store on 8/17/17 to pick up the equipment and found out that the DVR was not included. I had...

Bharti Airtel / unethical behaviour

UPENDRA PESPL on Aug 17, 2017
On dated 16-08-2017 i have changed my air tel DTH setup box from normal to HD, for that i have paid 1050/- charges to jyotirmayee interprises.(600/- for setup box, 250 for adapter and 200 for my Monthly recharge amount (My plan is 199/- for month). But after Change the machine (Setup Box...

MultiChoice Africa / DSTV / channels taken out of dstv premium bouquet

Tapologo Sebitla on Aug 16, 2017
It's been a couple of months that I have noticed that I pay the full price of BWP 722.00 to DSTV Botswana although this is what I get: 1. Channel 102 was taken out 2. Channel 107 has now been taken out 3. Channel 108 has now been taken out 4. Channel 109 has now been taken out. There wa...

Direct TV / bill charge after 2 years

Karely on Aug 15, 2017
I reveived my bill 3x more of what i pay a month. For a ridiculous bill of year 2015 after 2 years they arw charging me for nonsense things!!! I spoke to one of the reps and he doesn't know what to tell me her transfered me to the manager I spoke to the "manager" and hes very rude and not...

Shaw / customer service

You don't need to know on Aug 15, 2017
My 85 year old mother was absolutely distraught and in tears after being on the phone for four hours trying to re-connect her cable. She spoke with four different representatives, in different locations across Canada, couldn't understand the broken English of one representative, asked to...

Charter Communications / appointment confirmations

Rdb45 on Aug 15, 2017
I understand the cost incurred when a company like Charter sends a technician to your home and no one is home. Charter used to call the night before to confirm the appointment. Now, they call the night before and 45 minutes prior to the appointment. If you don't confirm on both calls, the...

DirecTV / bundle

Chloe7251 on Aug 14, 2017
I signed up for a bundle of internet and cable together and this never happened. I left my prior cable company to get a lower rate because I am a single mom and cant afford a lot. I was promised a bundle, but am being charged for each service individually, which is a lot more then what my...

DISH Network / DISH.com / satellite tv

M Chandler on Aug 14, 2017
on 8/12 we ordered Dish flex plan and local channels for our RV. On 8/13 we realized we did not have the local channels. Spent over an hour with online tech support and was finally told to go to a retailer. Retailer wanted to charge a hefty sum of money to come out as the closest one i...

MultiChoice Africa / DSTV / installation

Rockeyjanet on Aug 12, 2017
I have agreed upon the R99 pm special and have had nothing but problems since the installers hitec audio and visual, in Durban came to install the units. The very first day of installation the one unit had to be returned and swoped out for another, because according to the installer hitec...

DirecTV / recording old shows to see now

Patricia Bjorling on Aug 12, 2017
I have recorded old seasons of Project Runway All Stars to watch now. No matter what season I've chosen, I am able to see about 5-7 minutes of the show and then I'm kicked out and get an error message that there is a problem retrieving the information. I can then start the next episode in...

The UPS Store / customer service

Shawn1974mosley on Aug 11, 2017
I was in store # 1656 Houston, TX 8/11/17 @ 2:31pm Store Manager or owner Maria was so nasty and rude called me a [censor], when I asked if someone was gonna help me when i was told to come to the counter. She screamed at me in front of everyone and said don't come to front if your not...
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