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Satellite & Cable TV Complaints

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Dish Network / Dish.com / Customer Service ( Unauthorized Charge)

To
Tom Overfield on Apr 25, 2018

We moved from AR to AL and brought our equipment to have installed in AL around 9/2017. Installer came to our home and installed Hopper and Two Joeys. Since we did not have room for the third Joey, the technician took it with him. (BTW, the technician fell through our ceiling on his visit...

Dish Network / Dish.com / no tv service due to obsolete equipment, repetitive lies, rude technical support

Br
Brenda Taulbee on Apr 24, 2018

Their sales talk and technical support are in two totally different worlds. My 14-year-old receiver stopped working on 04/23/2018. I call dish technical support. I spent 39 minutes on the phone, about 30 of it being on hold. While waiting on hold, they played multiple recordings. One of...

Direct TV / genie 2

An
Anthony pipia on Apr 23, 2018

In september i wanted to add a tv, so dtv told me to switch to the genie 2 from the original genie. What a mistake. 8 months later and 6 technicians. They finally sent me another genie 2 device and not much better. Plus after changing the box i lost my tv package i had for 7 years. They...

DirecTV / rewards

Gr
grams1 on Apr 23, 2018

I am very unhappy & disappointed with your company. I feel like we just got ripped off. In January we sign up for direst tv and was told we would get a $200 credit card to use as we wanted. We waited and nothing came. In March I called they told me I had to call another number. That i...

MultiChoice Africa / DSTV / dpp

Bo
Bongii on Apr 23, 2018

Good day. I am appalled by the service I received today at Multichoice from a consultant named Mapule Manoane, I called in to activate a new Dpp decoder and the consultant was extremely rude, I was making remarks about the decoder whilst on the phone and she was so quick to tell me how she...

Dish Network / Dish.com / service cut off after payment

Wi
WillHicks on Apr 23, 2018

My wife and I have been Dish customers for over 10 yrs. We understand and have no problem with our service being cut off when we can't pay. Due to hardship we had to go a couple months without service. After paying $150 this past Friday(4-20-18) for our services to be restored only to be...

Fairpoint Communications / new service

Jo
jody819 on Apr 23, 2018

I call the start new service. I made several calls for quotes in my area and every call I made the cost went up. The representatives were rude and had no desire to provide service to me. When Consolidated Communications fails it will be because they cant get new customers. I think it is a...

MultiChoice Africa / DSTV / dstv installation

Lu
Lukester2345 on Apr 23, 2018

Good day, I am highly upset with the service i have received from DSTV(multi-choice). On the 20/04/2018 i purchased a dstv single view 5S decoder. a week before on the 15/04/2018 i called in to the call center (using my fiances phone ********** 275) enquiring about purchasing a new decoder and...

Cox Communications / my bill

Do
Donna N Nelson on Apr 23, 2018

Cox CommunicationsI have screen shots of amounts due on my bill and also payments made. Every bill cycle i get a bigger bill and have to fight to have it fixed! This bill is now $60 higher. I called and spent 2 hours on chat which i also have a copy of and was brushed off and my issue was not resolved. What...

Starz Entertainment / app/streaming service

Te
terah mcavoy on Apr 21, 2018

I specifically paid for the Starz app/streaming service for 2 years just to watch Ash vs Evil Dead, which is now canceled. For most of those 2 years I was not able to use the streaming service due to lag and buffering or the service just plan not working, so I never even got to watch the...

DirecTV / new playlist interface

Or
orgdoctor on Apr 20, 2018

Today I awoke to see that the interface of the Playlist of my recorded programs had been changed overnight to something that is intolerable. The font size is so small that I can't read it from my bed or my couch. Why can't they leave something that is perfectly fine alone? They've ruined...

Tata Sky Consumer No. 1019234564 / tv dth services at my home

Sa
sajal majumdar on Apr 19, 2018

During the rain of 17th April evening, Signal went off, in my TV. When Signal did not resume, after rain, complain was lodged. Subsequently, there were no. of follow up, but of no result as of now. On each call, we were given the assurance that Technician will give you a call within one...

Direct TV / over charging me since I canceled services

Ti
Time2stopthis on Apr 19, 2018

I cancelled my services in 3-6-18. Balance due at time is 241.00. I refused to pay until I got my final bill and information to send equipment back. Customer service rep told me it will be 30 days before I receive my box to return equipment. ( I have no contract with them anymore as I wa...

Bell Canada / tv / satellite / billed for services not provided

Da
Dametto on Apr 18, 2018

I have been a loyal bell canada customer for many years. At the beginning of june 2017 my satellite stopped working and I was not able to view any programming at all. I called in multiple times since. Virtually every couple of weeks. In july I did receive a $50 credit and was assured that they...

DSTV / Multichoice / packages

Gi
Gideon Valentine on Apr 18, 2018

Good evening To whom it may concern In Febuary I received emails saying that for March I could get premium package at 599. I then went on line and switched to premium it then didn't discount to the amount at offer I then phoned in the 28th Feb, reference (my account number)-i55 lady...

MultiChoice Africa / DSTV / service and incompetence

Ll
L.Leslie on Apr 17, 2018

They need to get their information right - I am very unhappy with DSTV staff they are not helpful at all, I did not have DSTV for a few month as my decoder broke and went in for repairs on the 29th March I had sent an email requesting how much I should pay - in the meantime I have moved a...

MultiChoice Africa / DSTV / bad service payments

Ce
Cedric Masella on Apr 17, 2018

Good day I normally pay on the 10th of May. Ones a year so I can get the 12th month free. I paid late last year because I was not warned early via decoder. Then DSTV change me to a monthly client without telling me and not on the 17th of April not 10th of May I now have to pay meaning my 12th...

Suddenlink Communications / telephone service

Mo
Montani on Apr 15, 2018

Elderly neighbors of mine reported their Suddenlink telephone service was not working. The customer support had him take a paper clip and do a factory reset on their router, which set it back to factory defaults. That made their wireless network stop working which affected their cell phone...

Sky Sports / sky f1 commentary is inaudible

Tj
Tjrtenby on Apr 15, 2018

The commentary on Sky F1 coverage is mostly completely inaudible because the background sound completely overwhelms it. It is FAR too loud and intrusive. Compare the Channel 4 coverage which has background engine sound BUT the commentary is audible. Might I suggest that the background...

MultiChoice Africa / DSTV / dstv upgrade call centre

Ne
Nessa.may07@gmail.com on Apr 14, 2018

ID 6407225030080 I phoned the call centre to upgrade from access to the compact package. Agent assured me that my new installment will only be due on the 25th of April 2018. She even confirmed that the amount would be R525. 00. On the morning of 14 April 2018 my connection was switched...

     

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