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Satellite & Cable TV Complaints

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Suddenlink Communications / Audio problems that nobody cares about

chrishardin on Dec 12, 2017
I'm a customer in the Tyler Texas market. Over the past month, I have been having sound issues with the big network channels. After multiple service calls, a technician informed me that they were receiving hundreds of complaints on the same issue and there was no fix. He stated that the...

Dish Network / Dish.com / no refund/credit given or replacement of broken cable box for months

Cielo Cartagena on Dec 11, 2017
I have been a customer of your cable company for the past 10 years, give or take some, (really not much of a choice here in Puerto Rico, it's either Dish or Direct T. V., which we already had and the truth, both are worthless and overpriced. So far, the services have been lousy and very...

Direct Tv / directv suspension request

JayWar on Dec 11, 2017
For account # 80905887 I called at the end of October and asked for the account to be suspended thru mid April 2018. This is a seasonal house. I was told that I needed to pay the open bill, but that I should wait until I got the bill to be sure of the correct amount. I paid the $105.29 when...

DirecTV / scam

Gary Burkhart on Dec 11, 2017
On Thursday evening I received a call from someone who supposedly represented DIRECTV. Was asked if I was interested in a promotion between DIRECTV and Amazon. It was for 2 years of Premium channels with HBO, etc. For 79.99 a month. But I'd have to pay the first 4 months in advance with a...

MultiChoice Africa / DSTV / billing issue and bad service

Fusi on Dec 11, 2017
Good Day, I am utterly disgusted and disappointed by Multichoice and this so called pay TV myth, the nerve they have to debit R10320.00 on my account. A few month ago I was minding my own business then I received a call from someone that offered me to upgrade my decoders, I figured why not...

Sky Sports / super sunday - commentators

zidane143 on Dec 10, 2017
As an admitted Man Utd fan, I was appalled to hear Noel G was to be a pundit during the match. My fears proved to be correct, what a rubbish talked. I pay money to sky but i don't pay it to watch bias comments. Pundit setup is generally bias in any event e.g. No Everton pundit but NG...

Netflix / amazon fire tv

Mary Larsson on Dec 9, 2017
I installed a new Amazon Fire TV. I can scan to Netflix but when I try to open it I get an error message (ui-800-3). I checked the satellite and network connections and everything seems to be fine. I looked in your troubleshooting links but couldn't find an answer. You are my favorite and...

DirecTV / customer service line offered a bundle price of select tv plus land line

MamaMac on Dec 9, 2017
12/5/17 Doris Chaplin, 819 West College Avenue, Hartsville, SC 29550 843-383-0634 ATT/Directv not standing by the Price Quoted for a bundle service or Select TV/ATT land line phone Billing # 647-870-29 Order # 278-697-591 Install Wed. 12/6/ 17 between 12 - 4pm Directv was installed a...

Kabelo Magano / signal

Kabelo Magano on Dec 9, 2017
I hate DSTV at the moment. Whenever I call the all centre I m never satisfied with their answer. I have been 7 days without a signal now and when I call the installer he ways also has something better to do than help me. I pay 385 every month for something that is totally not worth it...

Cox Communications / internet/cable

MHarney23666 on Dec 8, 2017
I will be calling again tonight. For the past 3 months I have had to contact COX about my bill because COX disconnects my services because my bills are wrong on mistakes made by COX. Last night 12/7/2017 I had people over to watch the football game and I had no service. I spent a total of...

DSTV / price lock

Kellypam on Dec 8, 2017
I applied for your price lock deal 4 weeks ago. They kept loosing my information or not processing it correctly. Eventually they delivered on Monday. I have had the installers in today to link it up and now there is still an issue with the acccount. The service and follow up from mutichoice ha...

Fox TV / nfl football

Alex William on Dec 7, 2017
Your choice of the coverage map seems to be uneducated on all of the information. Tallahassee Florida is a Jaguars town. The people who are from here root for the Jacksonville jaguars because it is a 2 hour drive to the stadium. On top of that there is a 80 thousand person college in...

MultiChoice Africa / DSTV / change of channel content, movies on tcm channel 137

TCMduke on Dec 7, 2017
Channel 137 TCM once provided us with quality, classic, wholesome family-friendly movies, glimpses of some of movies that have been forever etched in History. We were able to enjoy, witness musical masters, performers like Gene Kelly, Fred Astair, Frank Sinatra, Dean Martin(list goe...

MultiChoice Africa / DSTV / customer service

Charles Keylock on Dec 6, 2017
I am absolutely disgusted by the service I received from DSTV when trying to upgrade from an existing dual view decoder to the new explora - customer experience = why bother... and I pay for this service. Only when trying to activate the third view decoder did all go wrong, one customer...

MultiChoice Africa / DSTV / unethical and fraudulent

Tanya7 on Dec 6, 2017
I upgraded to DSTV Explora in 2015, which I purchased/contracted at your Randburg MultiChoice branch. I was not notified by the consultant at the time that because I already had a DSTV device I would be paying Extra View subscription fees and not for two decoders. The consultant was aware...

A T And T / directv now/mobile hotspot/wifi/4 sim cards to transfer cell phones from t mobile

KishaLS on Dec 4, 2017
A T And TNov 22, 23, 24, and 25. I spoke to multiple reps. One named Anthony, today someone named Chance, a supervisor in the Bahamas (I think), and like 3 other reps, a store rep named Biance on Lake Mead in Las Vegas, and her store manager. None of whom could find my order, see my account, tell...

Dish Network / customer service/manager not warranted

CJjohn229 on Dec 4, 2017
Today experienced was the icing on the cake I was so flustered today with dish network I walked away from them and was blessed within minutes on to another carrier with better customer service and to say the least much better rates. After being a loyal customer with dish network for 6 plu...

Dish Network / Dish.com / promo credits that never applied to my acct or received

Mgrove on Dec 4, 2017
- I was referred by a friend and signed up and service installed 9/2/17...I was told I would received $50 credit for 10 months and receive a $100 visa gift card in 6 to 8 weeks. I have been calling twice a month asking about the $50 credit and I kept being told that it was sent to the back...

Television Fanatic / Mindspark Interactive Network / be careful!!!

Chris P on Dec 4, 2017
Television fanatic is a joke. And be sure that it's a total scam. They claim that their service is free, but it's a big lie. A little bit later after you sign up for them they will ask you to provide your credit card information. Why is that, if it's free, huh? Don't be ...

Orbit Showtime Network [OSN] / unethical behavior

AlaaAbdElAziz on Dec 3, 2017
Dear OSN team, I have received a message this morning, which made me feel annoyed. I am one of your old customers since 2010 my package used to called movie premier. I used to pay for it 230 L.E then the rate started to be higher which I didn't refuse. till last year in 2016 I used to pay...
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