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Photo Services Complaints

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SnapFish / waste of time

Callum Miller on Oct 19, 2017
I am very disappointed. I wanted to create a book with lots of photos, selected 200, the most favorite ones and decided to put them in one book working on their website. I was doing this for two weeks because I didn't have enough time to do it faster. Each time I saved the work in my...

CanvasBold / don't use them

DavidEH on Oct 18, 2017
Strange and bad customer service. They don't refund for no reason. I don't think that canvas prints are nonrefundable products, however, after I realized the print had a terrible quality I immediately told them about it. They refused to refund and offered absolutely no alternatives. I...

Bath & Body Works Direct / unprofessional behavior/ harassment

law40 on Oct 14, 2017
On 10/14/2017 at approximately 1630, I was just entering the bath and body works store at Prices corner in Wilmington, DE when I noticed the manager Jamie leaving for the night. I know OF her because I had a previous incident similar to the one I am about to explain. Anyway, we saw each...

Lifetouch / customer service

Appalled Parent on Oct 10, 2017
10/06/17- 7:14pm @ I called Life Touch due to having questions regarding my child photos as I noticed there were some missing so I wanted to call to follow up maybe I missed something or misunderstood what came in the package. A lady answered as if she was at home, Hello? no intro no identifying...

Portrait Innovations / appointment/customer service

aubreyq on Oct 4, 2017
I would like to inform you of my experience I had at the Collierville Tn - Carriage Crossing location on October 3, 2017. I scheduled my appointment online and then received a voicemail from an employee asking me to return the call because my appointment need to be rescheduled. When I...

Portrait Innovations / customer service

Sinead L on Oct 1, 2017
On Saturday Sept 30th I brought my 2 children in for the 19.99 special. After taking the pics Marie B started going thru all the packages. I told her I only wanted the one print and nothing more than the coupon price. She tried to make me feel guilty about these being my son's first so...

Portrait Innovations / customer service at the avon ohio store

DBurns0525 on Sep 30, 2017
On Friday, September 29, 2017 at the Avon Ohio store I was treated very poorly by the individual who run this store. I brought my child there and planned on ordering either birthday pictures or fall pictures. Depending on which poses I liked best. Luckily, we got a great pose with the fall...

Kells' Natural Photography / photography services

melodies8 on Sep 29, 2017
Crystal Kells of Kells' Natural Photography is a mental patient. She takes horrible photos of the grossest looking people then considers herself talented. She is a joke to the photography world. Half the time her photography is of her son dressed up like a little girl, as if that's not bad...

Skout / receiving pictures

muffin03 on Sep 29, 2017
Ever since I started using skout on my laptop when someone goes to send me a picture it tells them I'm not accepting pictures. How do I fix that it is really annoying I love the app but not that and I have no idea how to fix it. Please help me fix it. I can send them pictures but they...

Amazon Digital Svc Inc / do not know what service or product I am being charged for!!!

Laura Byram Garcia on Sep 23, 2017
Checking transactions that one of my bank cards and notice $7.99 charge for Amazon Digital Services I have no idea what that is for because I do get things from Amazon but I had done if they don't have Digital Services that I know of. I I'm not aware of any services or products that I have...

Lifetouch / school photo charged/ refund unfulfilled following pic not being taken

NH# on Sep 19, 2017
LifetouchIncident: Friday, April 21, 2017. Ordered and payed online a $12-pic. My son did attend school that day, but for some reason, he didn't have his photo taken. Whatever the reason, I turned to the company's website to ask for a refund. Completed the online form for "Return...

Shutterfly / no respect for privacy

lorelle sedgman on Sep 18, 2017
Be careful uploading your personal pictures to Shutterfly.com. They don't guarantee any safety at all and your pictures may be stolen even after you deleted them. Yes, not everything is so easy. All the photos are saved on their servers and physically you have nothing to do with fully...

Portrait Innovations / photo session

Metheny on Sep 17, 2017
I just had the worst experience I've ever had at the Collierville, TN location. I've been there many times for pictures and never had a problem. Today I had a 10:30 appointment. Our photographer didn't show up til 10:45. I have three children 2, 9, 11. I told her I was mainly interested in...

Printerpix / service and groupon 'deal'

Vicky Knight on Sep 14, 2017
Message I have sent them I have recently tried to use an offer I bought from you and in buying the ONE offer you have given me FOUR different codes. I emailed customer service for a live chat and no one has got back to me so called customer service to be told I have to pay FOUR lots of...

Portrait Innovations / phone app

Dominique Owens on Sep 12, 2017
On Sunday September 10th 2017 at 11:20 my son took pictures at the portrait innovations location in Waldorf, Maryland. This was our 7th visit to this location and don't have any complaints. However on this visit my portraits would not and currently still won't show up in my album on my...

Letgo / review

C_Ganko on Sep 12, 2017
Hello I was given a review by someone that has not purchased from me. He said i was in polite and rude, which is furthers from the truth. He was upset because i wouldn't sell him an item for less than i was asking. He then blocked me. Because obviously he is a coward, a liar and probably...

Carnival Cruise Lines / pictures - wrong pics on purchased usb drive

Kingskid1558 on Sep 8, 2017
We purchased 10 pictures and the USB drive for those pictures. When we got home we only had 9 of the pictures that we purchased the copyright for. The other was a picture that was not if either one of us. While we know the people in the picture because they were in the group we were...

iStockPhoto / Don't buy from them

Amanda Smith on Sep 5, 2017
Avoid at all costs!!! It's been a long time since I ordered something from them, honestly, I completely forgot about this company. However, several days ago I noticed a suspicious activity from them on my bank account. They started to take my money for nothing! The total amount of charged...

GrooveBook / groovebook/shipping

Jess Rivera on Sep 4, 2017
My groovebook printed and was shipped in July. The book was paid for because money was deducted out my card. Here we are in Sept. and I have yet recieved my book. The shipping info said 12 to 18 days and we are now in SEPT. I aslo had one printed and ready to ship for August and I have not...

Gap Studios / $800 gift vochure...

San1979 on Sep 3, 2017
Total rip off place. Felt like thriller movie suspense revealed only in the end. Please check reviews and then proceed further. In the name of $800 gift voucher charging ridiculously unbelievable rates at the time of finalising photos. Highly recommend to discuss price/rates before photo...
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