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Photo Services Complaints

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Portrait Innovations / Portraits/ service and customer service

Samantha Woodell Hoke on Apr 25, 2017
Portrait Innovations I had taken my daughter for her senior portraits to the studio in Hickory, NC. The pictures I chose once we were ordering were not the ones that I received when I picked up the pictures once they were printed. The pictures the girl gave me were so dark you couldnt see them well. I didnt...

Walgreens / poor customer service

Cat Culabutan Rostek on Apr 21, 2017
We used Walgreen's service to develop 35 mm film - a service that is provided by the store, but film is developed somewhere else. Today, 4/21/17, we were expecting to pick up pictures - which my daughter needs for an end-of-school project due on 4/27/17. Well, our film was never sent out to...

www.winkflash.com / Photo book didn't arrive

JooHanni on Apr 19, 2017
Ordered a photo book from www.winkflash.com website and never received it. I even paid for shipping to get my book as soon as possible! I went to their site and tried to find their contact information and wasn't happy when I realized that there was no phone number! I sent them a message and...

Letgo / wendi bonck seller on letgo

Dartanya L. Croff on Apr 13, 2017
LetgoGood afternoon. I have a major complaint about Wendi Bonck. She has my account picture on her page spreading lies about me. Yet whenever I report it, nothing happens it's still there when I go to her page. Yet whenever I put her picture up, it gets taken down. Please shut her page down...

Portrait Innovations / Staff did not listen to my request

Jasmina Hasija on Apr 12, 2017
I set up an appointment for my 6 month old niece on Saturday. We arrived 10 minutes early but still waited an hour to be photographed. I set up the appointment online and specified that i wanted Easter/Spring pics. Upon arrival when we checked in I again asked for Easter pics. When the...

Walgreens / Photo

Denisa Gatewood on Apr 11, 2017
I'm have been transferring my photo order since the 8th of April. These are my son's graduation invitation, and when I placed my first order it was fine. I picked them up, loved them and decided to order 60 more since I was able to get them half off with your photo promotion. This is where...

Star Digital Studio / Payment refund problem

Rakesh Sharma on Apr 5, 2017
We are from india and in problem so please take care us We order godox flash on 3rd april 2017 and make payment Order no. an17d03h5406-n8gemf We get mail from your side payment is not successful But payement is dedect from my account to the name of Min/wholesale@t/20 (36692.28 rs.) So please get quick action and revert us Thanks Rakesh sharma 07665233444

ePassportPhoto.com / Inaccurate and poor product

Sandra JH on Apr 4, 2017
Date of incident: April 1 2017 Secrecy: Like an earlier poster, I also used this company for passport photos. I wondered about ePassportPhoto's insistence on secrecy: "DO NOT MENTION epassportphoto, passport photo, or passport." So, I asked why I shouldn't mention ePassportPhoto when I...

Portrait Innovations / Pictures/email

Meegans on Mar 31, 2017
I am writing about my experience with your store in Nashua N.H. This was my second time getting pictures done. Heather helped me both times. Both times I was not impressed with her. The reason I am writing a complaint is because I did not receive my photos in my email like I did the first...

Portrait Innovations / Pricing

Lovely78 on Mar 30, 2017
It has really been bothering me that you all have raised your prices that high especially after being a long time customer from the time you all opened. You all are not only ripping people off money wise but their memories as well cause once you get to the preview part seeing hundreds of...

SnapFish / I will not use Snapfish ever again!

Mich on Mar 30, 2017
I have ordered a hardcover photo book from Snapfish as a birthday present for my mother. I spent a lot of money and of course a lot of time creating the book. That was a special day and I wanted to surprise my mom with a special present. Book arrived in a timely manner, but unfortunately...

ViewBug / Not receiving email notifications

fking on Mar 23, 2017
Up until nearly 2 months ago, I was receiving daily email notifications about results of contest, voting, notifications but now receive none. Could you check to determine if a email communication link has been disabled or broken. I checked my spam box and emails are not there.. Is there...

Southtree.com / I hate them!!

Kristall on Mar 16, 2017
Please beware and no matter what don't use Southtree!!! I sent them my VHS tapes with memories from my childhood. And not only I did not receive my order but they also broke my tapes! My order was lost, Southtree claimed that they shipped it via FedEx but they did not give me a tracking...

SAM's Warehouse Club / Photo center at sams' on bryant irvin in fort worth

Phyllis King on Mar 15, 2017
It is may understanding that this store will be remodeled in April 2017. I am told that the Photo center will be closed. This is the only reason I am a member. I am a teacher and my district uses this service often. It is always busy. I know many teachers that have concerns as to why they...

Printerpix / All I want is my money back!

Richard on Mar 15, 2017
Ordered a photo book from them and when I received it I was terrified with its poor quality. Photos were very dark and printing was terrible. I contacted PrinterPix and demanded to fix everything. They agreed but asked for some extra money and since I had no other choice I paid. I did not...

Bestcanvas / Very dark print

UsuuIyiAnn773 on Mar 10, 2017
I bought a canvas print from www.bestcanvas.com and it was a present for my grandparents for their wedding anniversary. I paid over $200 for canvas + shipping and when I received my order I was very disappointed. Print was very dark and did not look good so I contacted Bestcanvas support...

Canvas Bees / Online order 3-1-17

Brenda Townsend on Mar 9, 2017
I placed an order online for a 20 x 45 canvas print only because they offered free shipping through an email. I put the FREESHIP code in as I placed the order and then after I got my email confirmation it stated I was charged $19.80 for shippping. I immediately called and told them I did...

Lifetouch / Spring Pictures

Jillian Nicole Yarbrough on Mar 8, 2017
Privileged Students. I guess Spring Pictures are for privileged student who's parents have 90 to 140 dollars to shell out immediately. Normally when a company goes to a school and not take every child's picture? Lifetouch went to my children's school yesterday March 7 2017, at Erwin...

Portrait Innovations / The attitude of the worker as well as explaining my package to me

princessashypoo83 on Mar 7, 2017
We scheduled to do our spring pictures on Saturday march 4th at 10am we get there at 10am the girl we were having do our pictures was running behind with her other group so I told the manager if need be we can have Jessica do our pictures I know both beth and Jessica and I know they both...

CVS Pharmacy / cvs photo - mobile coupon was not accepted

Praneeth Chowdary on Mar 4, 2017
The CVS pharmacy store at 6417 West Higgins Avenue, Chicago, IL, 60656 has not accepted the in-store coupon $2 OFF - passport photos. I was told that it was the CVS policy to only accept the paper printed coupons. But the online coupon has no where mentioned that it is mandatory to print...
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