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Photo Services Complaints

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Google / Customer service help/guidance

Arrggghhh on Jun 24, 2017
I have been trying to access my Google account on my new phone without success. I am unable to review a verification code sent to my registered phone number as it is an old one that I no longer have access to and similarly with the back up email address, this has been disabled! I have...

Lifetouch / Graduation photos look poorly taken

Bella.c on Jun 22, 2017
I received my graduation photos in the mail this week and the photos looked WAY clearer online then they do in person. The pictures look poorly taken. They look blurry as if the pictures were taken out of focus. These are my graduation pictures and I was really hoping for them to be nice...

Yahoo! / Tumblr

Landen Kwitoski on Jun 21, 2017
So I resently see you guys bought Tumblr out...well their is alot of in apporpiate underage pics that need to be taken care of...if you can't take care of the underage problem...I will be happy to contact some people that will be gladly to take care of this problem...once again I'm...

CanvasBees / Extremely Rude Customer Service and POOR DELIVERY

Sara4687 on Jun 20, 2017
I placed my order was June 4 2017 and my order was supposed to be delivered before June 13. Every day I followed up after June 15 but I did not receive any response to my emails. I call every day and all I get as response is a rude reply saying it will be shipped tomorrow. The person on...

Portrait Innovations / print release policy not explained

Jaelyn Conner on Jun 18, 2017
So today June 18th 2017 I went to the barker heights tx studio with my husband and 3 week old son to get some fathersday/dmpredeployment family/newborn pictures done the shoot went great ladies were patient with my cranky 3 week old we then went to review the photos and I got the father...

Canvera / very worst service.

Robin007 on Jun 15, 2017
Hi we are cam360degree photography from chennai.. Almost last 3 years we are giving business to canvera.. Initially everything was fine. But last 6months we are facing lot of issues. Very very poor customer service, and the photo books are not delivered on the committed time. (Order...

Portrait Innovations / didn't receive

Chassity on Jun 14, 2017
Hi I took my granddaughter in to have her photos done for Easter in the Evansville Indiana location. I was told the printer was done after I had her photos done and they will contact me to pick up when fixed..I went to explain to them I lived in NC and won't be able to pick up so they...

Lifetouch / elementary school pictures

Ep27 on Jun 5, 2017
I am very unhappy with Lifetouch pictures I called to see if they had I'll make up day for pictures they told me know that for spring pictures it would take too long only for winter pictures they do it which that is a lie because last year I called to see if they had a makeup day for the...

Portrait Innovations / buy one get one free oval keychain sale not working

newmans on Jun 1, 2017
Tried calling the store-useless and couldn't even transfer me to customer service. I couldn't find the customer service phone number on the website while trying to make the order. Got hold of customer service needs some code from the session which I could never get to come up. They said a...

Walgreens / photo department

Marla Boone on Jun 1, 2017
6/1/17 - Store #6762 - Employee: Glinda I printed 15 pix, but was not satisfied with how they looked. So I returned, taking a sampling of my pix, the receipt & envelope, & asked if I could re-print them. One employee said yes. Glinda prepared the pix, but would NOT allow me to have the all...

LBC Express / tarpaulin

jobs margate on Jun 1, 2017
suppose to deliver the tarpaulin last week, May 26, 2017 7110136 It was not delivered to the receiver because it was lost by your staff upon delivery. We would like to have a refund on the declared value and of course, it caused damage and failure to our client. Also, we are asking for the...

GrooveBook / groovebook photo books

JulieDavis on May 31, 2017
I have an account with groovebook and I had to switch phones more than 6 months ago. I lost the apps on my phone and have been unable to access my account with groovebook since then. Therefore, I have not been able to upload photos or delete my billing information. I have been charged...

Costco Wholesale Corporation / photo department

david peraza on May 31, 2017
I placed an order an the Costco Location in Pacoima CA, I had received an email about my order being ready, I called to confirm and prints were never printed. I wasted a whole day, and the people waited to the last minute to call and say our printer is down, really uncalled for, got off...

Vistaprint / Avoid this horrible company!

KIch6 on May 30, 2017
I have ordered some invitations from this service Vistaprint and they messed up everything. I had to redo everything and I was extremely angry when they asked for extra money. I contacted them and demanded to speak with their manager but they refused. Then I asked their owner's contact...

iStockphoto.com / Scam charges

Nenelle on May 30, 2017
I had a terrible experience with iStockPhoto and I want to share it in order to warn other people. I signed up for this site and several days later they charged me without my permission and they called that a membership fee! I tried to get my money back but every time they said no and...

Pof.com / Plenty of Fish / fake account made of me!

Ashley Marks on May 27, 2017
Pof.com / Plenty of FishMy friend wrote me on facebook explaining that he found an account with my pictures on it and I never once have even been on old rt of fish nor do I ever want to be on the dating website so if appreciate if this account was deacticated. The name on the account is anabella508. Which isn't...

Lifetouch Photography / can't order additional photos

Kathy Y on May 22, 2017
May 22, 2017 I went online and paid for my granddaughter's school picture package to help her out. My daughter mentioned that she wanted to order more 8x10s. I went under "guest" using the Picture ID Day number I wrote down before leaving this morning and was able to pay for her...

Portrait Innovations / store closing

Bramso08 on May 21, 2017
I got family pics done at the Brighton MI location and got a canvas and other items that I had to go back to pick up. When I went to pick them up the store is closed down. Now my items are at the Northville MI location and I have to drive way out there to pick them up. Not to mention I...

Shutterfly / poor customer service

Backlash365 on May 19, 2017
I placed an order with ShufferFly and when I received my shipping confirmation, I noticed they had the wrong address. I called ShufferFly to verify my address and they indeed had my current address, but inadvertently sent my merchandise to another address. I asked the customer service rep...

Harvey Norman / photo services - sunway velocity kl msia (no date photos) no complaint email msia

Mdm leong on May 19, 2017
Harvey NormanHarvey norman sunway velocity kl malaysia. There is no email address to lodge complaint as it is a new outlet. All email sent to kl all undelivered. I went to harvey norman sunway velocity on 7 may 2017 to develop my overseas photos. I told the staff ms lum wei shan that all photos to be...
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