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Photo Services Complaints

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ViewBug / Not receiving email notifications

fking on Mar 23, 2017
Up until nearly 2 months ago, I was receiving daily email notifications about results of contest, voting, notifications but now receive none. Could you check to determine if a email communication link has been disabled or broken. I checked my spam box and emails are not there.. Is there...

Southtree.com / I hate them!!

Kristall on Mar 16, 2017
Please beware and no matter what don't use Southtree!!! I sent them my VHS tapes with memories from my childhood. And not only I did not receive my order but they also broke my tapes! My order was lost, Southtree claimed that they shipped it via FedEx but they did not give me a tracking...

SAM's Warehouse Club / Photo center at sams' on bryant irvin in fort worth

Phyllis King on Mar 15, 2017
It is may understanding that this store will be remodeled in April 2017. I am told that the Photo center will be closed. This is the only reason I am a member. I am a teacher and my district uses this service often. It is always busy. I know many teachers that have concerns as to why they...

Printerpix / All I want is my money back!

Richard on Mar 15, 2017
Ordered a photo book from them and when I received it I was terrified with its poor quality. Photos were very dark and printing was terrible. I contacted PrinterPix and demanded to fix everything. They agreed but asked for some extra money and since I had no other choice I paid. I did not...

Bestcanvas / Very dark print

UsuuIyiAnn773 on Mar 10, 2017
I bought a canvas print from www.bestcanvas.com and it was a present for my grandparents for their wedding anniversary. I paid over $200 for canvas + shipping and when I received my order I was very disappointed. Print was very dark and did not look good so I contacted Bestcanvas support...

Canvas Bees / Online order 3-1-17

Brenda Townsend on Mar 9, 2017
I placed an order online for a 20 x 45 canvas print only because they offered free shipping through an email. I put the FREESHIP code in as I placed the order and then after I got my email confirmation it stated I was charged $19.80 for shippping. I immediately called and told them I did...

Lifetouch / Spring Pictures

Jillian Nicole Yarbrough on Mar 8, 2017
Privileged Students. I guess Spring Pictures are for privileged student who's parents have 90 to 140 dollars to shell out immediately. Normally when a company goes to a school and not take every child's picture? Lifetouch went to my children's school yesterday March 7 2017, at Erwin...

Portrait Innovations / The attitude of the worker as well as explaining my package to me

princessashypoo83 on Mar 7, 2017
We scheduled to do our spring pictures on Saturday march 4th at 10am we get there at 10am the girl we were having do our pictures was running behind with her other group so I told the manager if need be we can have Jessica do our pictures I know both beth and Jessica and I know they both...

CVS Pharmacy / cvs photo - mobile coupon was not accepted

Praneeth Chowdary on Mar 4, 2017
The CVS pharmacy store at 6417 West Higgins Avenue, Chicago, IL, 60656 has not accepted the in-store coupon $2 OFF - passport photos. I was told that it was the CVS policy to only accept the paper printed coupons. But the online coupon has no where mentioned that it is mandatory to print...

Dreamstime / Customer service

BR7 on Mar 2, 2017
3/2/2017 I was attempting to purchase an image on Dreamstime and had problems with the website asking me for my password several times. In the confusion I checked my account invoice to see if the credit card was hit and discovered I was charged a Subscription Rate for almost a year without my...

Portrait Innovations / Customer service..

Kath2083 on Feb 19, 2017
I am a portrait innovation client; And the last time I went 02/19/2017 to take the photos of my 2 year old daughter I was treated super bad since after leaving me 1 hour and a half sitting waiting she told me that we had to wait because she had people with appoinment when in fact I wa...

MyPix2.com / Canvas print did not arrive

kaSSdean on Feb 9, 2017
I bought a canvas print from www.mypix.com website and it was back in November and it is now February and I didn't receive it yet. 3 months passed and it looks like I'll never get it. I'm very disappointed because that was a birthday present for my father and I was pretty excited about it...

GotPrint.com / They don't use PayPal and their service is terrible

Dan on Feb 7, 2017
I wanted to pay via PayPal but it seemed that it was impossible. Just to be sure I called GotPrint customer service and asked about PayPal and the person on the phone said that they didn't use it. I asked why and he replied something that made no sense and I didn't understand a thing. Then...

Walgreens / Photo printing

Sammy Masminster Ray on Feb 4, 2017
WalgreensHi I placed an order for 18 valentine cards. (Order Number: 46868050007)I got a call that the printer did not print it right and they needed me to come in and approve. When i came in the items were not printed correctly but they said they could trim the access. The whole time i was there...

My-picture.co.uk / Canvas print

Tog Porter on Feb 3, 2017
Warning about www.my-picture.co.uk Beware of this cheap canvas website - do NOT buy from them. They pretend to be in the UK but are actually in Germany and they have an unscrupulous work ethic. I placed an order for a canvas of one of my artworks. I uploaded the image and requested a mirrored...

ViewBug / Deceptive advertising - creating impressions that the reviews are juried by experts

Pavel Muller on Jan 25, 2017
I was attracted to Viewbug by their long list of expert judges. There was virtually nothing to tell me about how the site operates, but I expected it to be similar to other sites that offer juried competition for a gallery exhibition or other prices. This site is different. Most winner...

MyPix2 / Canvas prints ordered, order cancelled after 3 months, no refund received

Wendi Ringhofer on Jan 25, 2017
I ordered $98 worth of canvas prints on 9/11/16 directly through this company. My order had not arrived and I was not given anything beyond generic replies as of 12/11/16. I cancelled this order and after filing a BBB report was told to expect a refund in up to 45 days. I have not received...

CanvasDiscount.com / Very poor quality printing

Sabazin on Jan 24, 2017
I used CanvasDiscount for the first time and ordered a canvas print. They did their job very quickly and my order arrived on time. It was very important for me to get it on time because it was a gift. Unfortunately I had to ask for a refund, because I was not satisfied with the quality...

Vodacom / Working on how to speak to a customer. "if you nice to me i will be nice to you" treat me with respect.

5salomefouche@gmail.com on Jan 20, 2017
I phoned Vodacom, Due to an arrangement with them for payment on the 25th, our lines were still blocked. The first person I spoke to, was friendly and professional, I waited an hour without the agent getting back to me so I tried phoning the call center again. I spoke to three different agents and...

The Biker Guru / Charity

truth guru on Jan 19, 2017
The Biker Guru is Dean Allen Nelson & his pathetic wife Wendy Lee Nelson. They owned United Studios of America which screwed 1000's of customers and employees, vendors, stores, malls and everything in between. Dean is now representing himself as a great biker/santa persona that i...
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