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Pharmaceutical Companies Complaints

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CVS/Chesterfield, MI / service from the staff (technician)

HBB3 on Mar 21, 2018
I usually have my Vyvanse filled at Henry Ford Pharmacy, my physician increased my dose and Henry Ford would not have it until Friday. I took my script to CVS, the tech first said she needs to ask the Rph if it was in stock, she came back and handed the script back stating it was not in...

REsetigen-D / resetigen-d product

bernadette lue on Mar 21, 2018
On 22nd of June 2017, I order six bottles of Resetigen-D, as a senior citizen I was charged $229.95 and not $189.99 as stated in their brochure.I called the company on September 6th, 2017 to cancel product, because product did not perform as stated in their brochure. I was told would issue...

US Pharmacy / constant telephone calls

Kimstewart007 on Mar 16, 2018
US pharmacies call me 2-3 daily for 3 years asking to buy products. I have never purchased anything They change the number that they call from so blocking does not help to reduce the number of calls. I have requested my number to be removed from their database several times yet they still...

Canada RX Connection / medication delivery and refill

skyhag on Mar 16, 2018
first it took over a month for me to receive my medication. Then when i went to reorder they tell me the refill date has expired, well that would be because it took them over a month to get my meds to me not to mention the date on the box was the fill date that was a month after i had...

Clicks Atlantis / pharmacy assistant

Estelleadonis on Mar 13, 2018
I am Estelle Adonis and i am very disappointed in one of the dispensers at Clicks Atlantis. Alvina Arendse loaded my script on 12 March 2018 which was a repeat script for 6 months from my psychiatrist Dr David Chait. She refused to load the repeats and gave the script back after she only...

Express Scripts Holding Company / pricing on meds

Dans1plumb on Mar 9, 2018
I do not believe the price increase is fair, I retired from the military after 23 years the one of the reasons I wanted to stay in the service was for the free no cost medical that was promised as each year go's on there is more cost, now at 65 years old if I decide I don't want medicare...

OptumRx / mail-order prescriptions

Cat Clark on Mar 8, 2018
On more than one occasion now, Optumrx has filled and sent an order I clearly stated not to. When I call in they miraculously don't have a record of my call and my application for refund gets denied because, of course, their investigation ends in favor of them. At this point they have cost...

Walgreens Pharmacy / pharmacy personnel

Rosalie Kergosien on Mar 7, 2018
went to Walgreens in Long Beach Ms. to purchase products for a procedure. I ask ed the lady in the Pharmacy a question about the product. She was rude, mad because I was not standing a 2 person line. All I wanted was to answer a question for me. She acted as if she was mad at me did not...

Kroger / poor customer service @ the pharmacy

Jessica Eyer Thornhill on Mar 7, 2018
I have been to the Kroger Pharmacy in my area 3 months in a row. Each time I have visited the Drive-Thru was closed. On 3/6/18 @ approximately 730p I went to the pharmacy to pick up my medication. The Drive-Thru was closed, a sign stating they were short staffed. When I got inside there...

OptumRx / customer service

Barbara1207 on Mar 6, 2018
Long story short. Ordered 12/7/2017 got charged twice. Called my bank disputed... Finally on 1/9/2018 optumrx credited my acct. Try & place order on 3/3/2018 & I was told I owe 90.00 the amount of the credit that was given because they charged twice. On 3/3/2018 the cust serv rep I wa...

OptumRx / bad customer service, authorized credit card charge,

Donna1979 on Mar 5, 2018
First of all, January 1, 2018 my insurance provider changed from Boardwalk Pipeline to Palacios Marine & Industrial. UMR and I notified OptumRX of the change. On January 19th, I got a message that my credit card was being charged approx. $362.00 in a copay. I called and told the rep to...

Shoppers Drug Mart / pharmacy dept

Tanya Wilfort on Feb 28, 2018
Received terrible service from the owner of the Pharmacy at 190 Northfield Drive W. in Waterloo Ont. She was rude to my spouse and had her in tears. The Pharmacists name is Maria Horner. We've been a customer here for a long time and up until now the service has been great but thi...

Pfizer / champix

Taniabbbb on Feb 28, 2018
I was using champix . I seem to be jolting in my sleep, nightmares, Depression, agitation, anxiety and finally a seizure and taken by ambulance to hospital . Rushes going through my body My gp and myself and neurologist tend to think it was Champix tablets . I'm certain it was. I wa...

GoodRX / incorrect information

Patricia85356 on Feb 27, 2018
GoodRXI went to Good RX for folic acid. The site said Walmart sells it for $4.00 for 30 tablets. When I got it from the Yuma Foothills Walmart in 32nd Street, they wanted $7.00. When I showed them your price they said they didn't have that brand of folic acid. The pharmacist told me to...

Biotrim Labs / Testo Ultra / 100% refund (#2c006-2d6c6)

Carlos Vite on Feb 26, 2018
On November 6, I requested Biotrim Labs a product called Testo Ultra, I paid through my bank that same day at 15:54 PM authorization 570629 the amount of $ 172.00 USD, but due to customs issues I did not arrive, they remained to make me the refund on February 6, 2018 and they told me that...

CVS Pharmacy / CVS Health / pharmacist was rude

JCEaton on Feb 26, 2018
4040 North 19th Avenue Phoenix, AZ 85015 602-265-3167 Store #5778. 02/25/2018 - After spending the entire afternoon in one of the Phoenix Area Hospital ER's, we were discharged just before 6:00 pm (When most of the Pharmacies close . I found a 24 hour location. I dropped my wife off at home...

Walgreen in Sandwich IL 60548 / pharmacy refill

deacon91 on Feb 26, 2018
We were in Florida on vacation and got an Rx from my doctor in Illinois for a severe cough. This was on 2-19-2018. We had it filled at Walgreens in Kissimmee FL. My husband went to the Sandwich Walgreens and refilled this for me on 2-23-2018. We had been traveling and I had spilled some of...

OptumRx / optum rx

Mike Larkin on Feb 22, 2018
So here's yesterday's episode in a nutshell. I ordered Lynestra 2 weeks ago. 1 week later got recorded message, there will be 6-7 day delay. No problem, I had enough. Following week they leave message, they been trying to reach Dr. and haven't heard back. I ran out of medication that night. I...

OptumRx / customer service

ErCoGor on Feb 21, 2018
My order was placed by my doctor. There was an issue with one item, so I asked for it to be removed that same week. The remaining order has been stuck in processing for another 5 days for medication that I need to survive. I've talked to about 3 customer service reps who continue to tell...

Kroger / pharmacy @ north memorial drive. lancaster ohio 43130

Robert Primmer on Feb 17, 2018
I called pharmacy at 12:36 pm on 2-16-18 spoke with a lady. About my insulin I had to call my doc to get refill. Called back spoke to pharmacist. She was rude and obnoxious as hell. So I would like to speak with you to give full details. Robert primmer.740-974-6760 ps i'll be waiting for...

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