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Passport Services Complaints

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LBC Express / unauthorized recipient of the confidential document

Audrey Jerusalem on Jul 7, 2017
We would like to report/ file a complaint regarding the delivery of my brother’s passport which was sent by the DFA Megamall with tracking number 179820258286 with an expected date of delivery last July 1, 2017. Upon verification with the Telephone Passport Express Hotline last July 3, 2017...

Walgreens / id

Deatra Kerr on Jul 2, 2017
Dear Walgreens I know it's essential to card a person when purchasing liquor but everytime I visit Walgreens on N Green Bay Rd Waukegan Illinois I have issues with one specific casheir he keeps telling me i cannot use my passport to purchase anything that requires a id yet I have witnessed...

LBC Express / delivery

My package is currently in tacurong. The exact address should be in pres. Roxas n. Cot. And they want me to pick it up in their branch and that's absolutely absurd. The package I am expecting is passport from dfa gensan. I paid rush. Para makuha ko ng mabilis but no! I didn't get it. I...

CVS Pharmacy / passport picture service

Thiago Gandarillas on Jun 26, 2017
I spent over 1h driving around visit a total 4 stores and every store in the end couldn't delivery the passport picture. One store told me don't have, the other camera is broken, the other even took picture and employee didn't know how to operate machine and send me to another store which...

VitalChek Network / birth certificate copy

bobbuhl on Jun 26, 2017
Apr 23, 2017 - albert steven opolka ordered birth cert via vitalchk, st. louis county, st. louis, mo. order # 66891851 June 4, 2017 still had not received certificate June 4, 2017 entered email request / got incident # 170604 - 00000052 (carlos v). autofeedback requesting details, which we sent...

Aramex International / service-delivery time

HABEEBkp on Jun 21, 2017
Aramex InternationalDear Sir/Madam, I am working here in Khamis mushayt, Ksa for VSF Global Indian passport office. Our duty is to receive and process Indian passports for renewal and passports from all other nationalities for issuing Indian visit visa. Normally we are sending shipments with all passports on all...

Shoppers Drug Mart / discourteous language/behaviour

rei3 on Jun 12, 2017
I went into the 1675 Wyandotte St West store today (June 11, 2017) at to get a passport photo taken. We waited, and a staff member said someone would be with us soon. After waiting 15 minutes with no fuss, another staff member comes up and said they actually don't do passport photos on...

LBC Express / delay delivery of passport (tracking #: 179784127266, mary jane gaza)

Mary Jane Gaza on Jun 10, 2017
I want to file a complaint against LBC express. I applied for passport in DFA Robinsons Novaliches last May 25, 2017. Expected release of passport is on June 6, 2017. Delivery staff arrived at my location last June 5, 2017 according to my neighbors and was looking for me. I wa...

PassportsAndVisas.com / ridiculous cancelation fee

OperaDiva on Jun 5, 2017
Terrible service. It is a scam. They make it look like you are actually renewing your passport. They hide the language that they are a service. Then when you realize it too late, they charge you $50 to cancel within 24 hours, which is all they give you to cancel, even on the weekends when...

1st Link Immigration / officer torn my passport and extort $ from me

MYboleh on Jun 5, 2017
On 5th june 2017, 5.30pm, as I was going through the immigration at jb 1st link, the officer first asked where am I heading to, as a normal reply I told him I was going kota tinggi. The next thing he told me my passport was torn and showed it to me. It was a finger sized hole in one of my...

LBC Express / passport delivery

Cristina Gumawid on May 29, 2017
Hi. Good morning. My delivery schedule should be last may 26, 2017 pa. Pero hanggang ngayon wala pa. As I was checking my tracking number on yohr website it says that hindi malocate ang address ko pero as far as I know napupuntahan naman tong bahay pag nagpapadeliver ng lbc. Kung...

Walgreens / passport photos

Jennifer bbbbbbb on May 27, 2017
On Thursday evening I called the store to ask if they did passport photos. The associate said yes and confirmed that they could do photos anytime the store was open. We then came to the store and got there at 9:33. The associate from the phone greeted us but told us that they in fact...

Singapore Post (SingPost) / important mail not delivered

Cherriexin on May 23, 2017
I'm very mad because supposedly I should have received my acknowledgement card from ica for the renewal of passport but until now I did not received anything. I checked with ica, the card was sent 2 weeks ago. Whoever is delivering letters to woodlands 891a 2 weeks ago lost my card! Such...

Costco Wholesale Corporation / poor customer service

Tctrey1 on May 22, 2017
Today I went to Costco to take my passport picture. When it was my turn to take it I had to deal with a rude employer named Jamie Rae. She did not allow me to smile in my picture and when I asked why she ignored me and rolled her eyes. I repeatedly tried to get her attention but she...

Imi Residency Experts / Free counseling immigration scam service

imiexpert Scam on Apr 24, 2017
Imi Residency ExpertsSir i contact on Skype ID 'imiexpert' he told me about requirements i send my documents on Email Address infoimiexpert@gmail.com then he show me Canada e-visa on Skype then he demand for 500$ visa charges advance under the name of Hina Hussain by western union then he don't give any type...

AA / email password

Afiya Nasim on Apr 20, 2017
i have a yahoo account since ages... today i was trying to lag into it afiya3@yahoo.com i had forgot my password so i followed the forgot password steps...at some point it suggested me to change it as afiya.ahmed@yahoo.com i thought it giving my old account a new name so i accepted it then...

LBC Express / undelivered documents

robin89 on Mar 31, 2017
tracking number 179784229787 march 17, 2017 p released s dfa sm manila until now wla pdin passport ko anong klaseng service meron kayo tapos s website nyo delivered n at ako p mismo nka received ano to lokohan tapos ng complain ako s abc sterling meycauayan branch sabi n RTS n panong...

Bangladesh Embassy Tokyo / Harassment and poor services in passport section

tokyo-guy on Mar 31, 2017
Bangladesh Embassy Tokyo- huge harassment in Passport Section because a real ##### deals the passport issues (forgot his name "some sackline"!?). Sometimes that guy talks over 30 mins and most of his story is about his Harvard going daughter (probably a lie). He pretends to be a helping guy but a real hypocrite...

RushMyPassport.com / No refund so far

RK* on Mar 30, 2017
I contacted your company because I thought I needed a passport with my changed name after getting married and I was going to be traveling in 4 weeks. I sent all documents by Fed Ex on a Wednesday evening at 5:30 pm. The next day, Thursday, I found a passport with my "changed/married" name...

Consulate General of Italy in London / Problems with the service

CaptainWes on Mar 27, 2017
Web more Sent Mail This is what was sent CaptainWes to renee 7 hours agoDetails To the Consulate General, Italian Consulate in London, My name is Wesley De Magalhaes and I am an Italian subject. I have been having problems with the renewal of my Italian passport. Upon my arrival in the UK...
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