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Passport Services Complaints

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Aramex International / passport delivery

Mahmoud Ghar on Jan 10, 2018
Dears i have a shipment from spain empassy to deliver my passport through Aramex, i waited for 2 days to rececive my tracking number from aramex but i didn't receive anything. i called the empassy to get the tracking number and i fount in the tracking page that there is error in the...

Ayaz / passport delay

ayaz budan shaikh on Jan 3, 2018
Dear Sir; My name is AYAZ SHAIKH working/staying with Family in Dubai last 20 years, On April my family went for delivery along with two daughters who are studying in N. I. MODEL SCHOOL - DUBAI. We applied for passport for our newborn baby mohammed aasim (App # BO1061700270417) on 16th...

Dollar Tree / manager richard in store #4499

Rubyrio on Dec 19, 2017
My five-year-old son and I were shopping as we always do.are usually bring my son to the dollar store to get a reward for his good behavior. The new manager Richard approaches me and tells me that my son is not allowed to play with the bouncy ball in case it injures someone. My son was not...

United Parcel Service [UPS] / overnight shipping package not being delivered 1z2x48660143292435

Shashi1 on Dec 5, 2017
Hi, this is Shashikanth Enamanagandla, i have shipped(Overnight delivery) an item through UPS on 30th Nov 2017, Thursday evening from Plano, TX(Source) location to Houston, TX(Destination). It was supposed to be delivered by 1st Dec 2017, Friday morning 10 AM. I have been calling since...

Colin Walle - Minneaoplis Passport Agency / passport

Truth Department on Nov 27, 2017
Colin Walle, the 48-year-old Customer Service Manager at the Minneapolis Passport Agency, and lover of Lego's, Star Trek, and Star Wars, is a false accuser, document thief, and harassing/discriminating game-player who also composes letters to little boys rather than their parents. He ha...

Real Canadian Superstore / passport photo not acceptable by passport office

Mimi821 on Oct 4, 2017
I was at Real Canadian Superstore on September 11th taking a passport photo for my son for his passport application. I sent his application to passport Canada for the application. Then I got a phone call saying that the photo is not acceptable, so I have to go take new photo and have them...

LBC Express / delivery of passport

Mich Memije on Sep 20, 2017
This is michelle memije obido bakit po hanggang ngayon hindi pa din nadedeliver yung passport ko sep 14-19, 2017 po and delivery date. According sa dfa megamall, yung sa passport ng husband ko dumating nung sep 18 at yung sa kin po hindi man lang nadeliver ng lbc sa 1480 governors drive...

Whirlpool / refrigerator, stove, and microwave

William Clause on Sep 19, 2017
Some years ago I updated my kitchen. I install Whirlpool products new. I am very dis-satisfied with the products. The stove is suppose to be energy savings. It takes 4 hrs. to clean. The shelves in the refrigerator all cracked at the outer edges shortly after purchase. The door on the...

US Embassy / treatment by the us embassy in egypt

US citizen2017 on Sep 11, 2017
I'm a US citizen living abroad with my wife and children. Before I left the USA, my ex-wife and I had joint custody of our children and then I got sole custody of my children. I legally took them abroad to live with me and my new wife and children. Unfortunately, the child support order...

Canada Post / delivery/ staff inappropriate behaviour especially supervisor

Jiny1 on Sep 8, 2017
My service ticket number 123009943 I checked my tracking number and came to know that my package arrived in Richmond on September 7. On the next day I checked and that says they sent my package back to the sender. I went to two Canada post offices near to my place and they have no idea...

Singapore Post (SingPost) / can not receive an important mail

Xiang Ge on Aug 9, 2017
Singapore Post (SingPost)I can not receive a very very urgent and important paper documents with tracking numder: EA263411348CN, mailed from China. I'm losing hundreds of dollars because of this. Money is least important, speedpost is ruining my career. From China to Singapore, It took only two days. Then one week...

U.S Passports & International Travel / renewal of passport

Eriberry on Jul 27, 2017
I was not given the correct information about renewing my passport due to a name change. The Passport Office in Manhattan gave me different information than what I received when I called up the Passport Agency. For the past four months I received different information from representative...

Tim Hortons / not having soy/lactic milk

dmbtroyer on Jul 25, 2017
I will not ever buy coffee from Tim Hortons for the simple fact that you guys do not carry soy milk or Lactaid free milk. I am lactose intolerant and find that it is crazy that you would not carry these items for people like me. I'm sure you lose a lot of business because of this just...

LBC Express / unauthorized recipient of the confidential document

Audrey Jerusalem on Jul 7, 2017
We would like to report/ file a complaint regarding the delivery of my brother’s passport which was sent by the DFA Megamall with tracking number 179820258286 with an expected date of delivery last July 1, 2017. Upon verification with the Telephone Passport Express Hotline last July 3, 2017...

Walgreens / id

Deatra Kerr on Jul 2, 2017
Dear Walgreens I know it's essential to card a person when purchasing liquor but everytime I visit Walgreens on N Green Bay Rd Waukegan Illinois I have issues with one specific casheir he keeps telling me i cannot use my passport to purchase anything that requires a id yet I have witnessed...

LBC Express / delivery

My package is currently in tacurong. The exact address should be in pres. Roxas n. Cot. And they want me to pick it up in their branch and that's absolutely absurd. The package I am expecting is passport from dfa gensan. I paid rush. Para makuha ko ng mabilis but no! I didn't get it. I...

CVS Pharmacy / passport picture service

Thiago Gandarillas on Jun 26, 2017
I spent over 1h driving around visit a total 4 stores and every store in the end couldn't delivery the passport picture. One store told me don't have, the other camera is broken, the other even took picture and employee didn't know how to operate machine and send me to another store which...

VitalChek Network / birth certificate copy

bobbuhl on Jun 26, 2017
Apr 23, 2017 - albert steven opolka ordered birth cert via vitalchk, st. louis county, st. louis, mo. order # 66891851 June 4, 2017 still had not received certificate June 4, 2017 entered email request / got incident # 170604 - 00000052 (carlos v). autofeedback requesting details, which we sent...

Aramex International / service-delivery time

HABEEBkp on Jun 21, 2017
Aramex InternationalDear Sir/Madam, I am working here in Khamis mushayt, Ksa for VSF Global Indian passport office. Our duty is to receive and process Indian passports for renewal and passports from all other nationalities for issuing Indian visit visa. Normally we are sending shipments with all passports on all...

Shoppers Drug Mart / discourteous language/behaviour

rei3 on Jun 12, 2017
I went into the 1675 Wyandotte St West store today (June 11, 2017) at to get a passport photo taken. We waited, and a staff member said someone would be with us soon. After waiting 15 minutes with no fuss, another staff member comes up and said they actually don't do passport photos on...
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