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Mobile/Cellular Service Providers Complaints

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Sun Cellular / Digitel Mobile Philippines / hanggang ngayon hndi padin maactivate yung load kahit matagal ng bayad

jiancong on Oct 19, 2018

account [protected] i just receive a text " Total charge to date has reached 100% of your Credit Limit. Outgoing calls, SMS and data are barred. We recommend the full payment of 1, 725.03 immediately." but i already paid for this and until now hndi padin naaactivate yung load ko pag...

Boost Mobile / Boost Worldwide / Phone calls keep dropping

Allecry104 on Oct 19, 2018

Hello, I have sent my phone in because my calls kept dropping, my phone was sent back to me by mail, and it still continues to do the same thing. I am a senior citizen and depend on my phone line in case of emergencies because I am on oxygen, and have not been receiving calls either...

Assurance Wireless / agents and providing poor customers service

Venusrose87 on Oct 18, 2018

I called in on 10/17/18 for $15 unlimited plan agents took credit card infomation put me on brief hold to process my order and when she return she told me everything was process to turn my phone off thn back on thn I can resume using services tonight I found out I tht agent and supervisor...

Assurance Wireless / ansul50

KathyCass on Oct 18, 2018

Going my third phone, cannot hear callers voices, only three have come through clear enough to hear at other end, assurance being one of them. Calls made to me and the ones I make are so low can't understand what is being said. Wanted to download a volume booster but assurance wants to...

SingTel / Singapore Telecommunications / cellular line disruption/no connectivity

Qamaruzaman on Oct 18, 2018

At around 10pm, 18th October 2018, I was working, a private hire driver, suddenly I couldn't end my trip. As I need to get another call/booking from passengers, I couldn't . I thought it was my phone. I restarted it more than 10 times. Frustrated, I tried to call Singtel. I couldn't even...

SingTel / Singapore Telecommunications / billing for my mobile account

Jennylou Latonio on Oct 18, 2018

My mobile line got terminated by Singtel(Acct no [protected]), I know I have unpaid previous bills($403), but I tried my best and I settle it immediately(hoping they will re-activate my lines) But the singtel insisted that I still have a current bill ($203 this suppose to be due on Oct.23...

Telkom SA SOC / bad network, billing for adsl which is not installed

Amina@zen on Oct 18, 2018

First of all I've been with telkom mobile from the beginning.Internet was great now it's the worst that it's ever been.I have to try loading a page for five minutes or more before it loads or I just give up, Even making calls is a problem, as soon as I dial a number I instantly I get call...

H2O Wireless / don't choose them - port in process has taken 3 weeks and counting, customer service absent

HShah717 on Oct 17, 2018

I bought service from H2O before 3 weeks and I am still waiting to get the porting process complete. My past service provider has cleared everything but H2O has no idea what they are doing. Also, they are not doing anything on their own...I have called them half a dozen times and each time...

MetroPCS / service

FtheMetro on Oct 17, 2018

I wanted to pay online my bill, kept loading, and loading.. impossible, so I called, the automatic system told, It will cost me 2$ "ouh I have an issue with a zip code, I find someone to help" Indian girl answered first thing lots of BS talk, and it will cost me 3$ to make my payment ... I...

Cricket Wireless / switching

Pissedoffuser5501 on Oct 17, 2018

I called today because I was switching services I was also going to use my cricket phone with the new carrier. But instead I was told I could not use that phone cause I had only recently purchased the phone 5 months ago, and order to use that phone it had to be used with "Cricket"...

Letgo / sold me the samsung galaxy s7 edge which does not work

matabac on Oct 16, 2018

I saw the listing of Samsung galaxy s7 edge for $175 from Nate Bell (earlier claimed he was from Elkins, Arkansas, 72727). I was able to negotiate with him to $150, and he told me that nothing was wrong with phone and it was working in perfect condition. He brought the phone at my work...

Tata Docomo / mobile no deactivated all in sudden

Komal Sahu on Oct 16, 2018

I was using a mobile no since 11 years. But my Contact no [protected] got deactivated all in sudden. When I reached out to customer care, they said because of non-usage for 90 days and balance less Rs 20, my no got deactivated. But they never told conditions like this. Neither they informed...

Skout App / continue calls and message from unknown numbers.

Baskaran Parasuraman on Oct 15, 2018

I'm receiving unknown calls and message from my mobile no. [protected] . Unknown person posted my mobile number in your skout app and getting continuous calls and message every minutes . Kindly deleted my mobile no.and help from you. I received message from Whatapp of unknown number...

SingTel / Singapore Telecommunications / data roam not activated for the country I visiting

Shanmugam Veerasamy on Oct 15, 2018

i call your service customer to activate data roaming for India prior to my departure on 22 Sept till 2 Oct 18. I was informed it will $20 for 1GB for 30 days. I agreeded and confirmation on activation was sent to my HP via sms. Upon arriving in India i was not able to use my data. I texed...

Telkom SA SOC / cancellation services

Julie Poyser on Oct 15, 2018

I have tried sevent times now to cancel the subscription and each time and given an excuse or run around. The Online system does not allow me to cancel and just replies to that that the request cannot be processed. Call Centre will not help as their directive is that client must cancel...

DU / over charging and information problem

MariamSJ on Oct 13, 2018

Hi, Myself Mariam and my number is [protected], 2 years before I one person approached our office saying that there is an offer for pre-paid connection just need to recharge with 150 AED, we asked again and again is it pre-paid and he said yes, after one month we got to know it is post...

FIDO / incompetent customer service & overcharging.

Alex Buffa on Oct 13, 2018

I have contacted customer service SIX times in regards to suspending my number while out of the country. Yet I have been billed my full statement + suspension charge twice now. I have contacted customer service which has credited &removed the charge to my account, assured me the only...

MetroPCS / paying my bill

Rubyf619 on Oct 12, 2018

My bill is due on the 11th I've never been late on my payments yesterday I wasn't feeling well so I didnt pay my bill but I was going to do it today and this morning I realize that my phone was disconnected I didnt even get 24 hrs or a disconnection message you guys have bad customer...

Mobile Telephone Networks [MTN] South Africa / poor service

ishaa on Oct 12, 2018

MTN Incompetency 02.10.2018 - could not receive calls, all other functions worked perfectly fine. 03.101.2018 - after 4 calls & trying every possible code to unblock, finally reported to MTN, given ref: SMC [protected]. Was told it will be resolved in 24 hrs, NOT working hours. 5.10.2018...

Lycamobile / lycamobile technical service and customer service.

Jonathon Livingston on Oct 12, 2018

Dear Listener and LycaMobile, NEVER USE LycaMobile. Use Lebara or any other service, TRUST ME ON THIS. Customer service is an outsourced Disfunctional Merry Go Round. LycaMobile has no problem with having in house technical problems that cost the consumer and, for lack of a better word...