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Mobile/Cellular Service Providers Complaints

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Cricket Wireless / Lg Fortune

Charidee1993 on Jun 24, 2017
Went in to the cricket store in clinton mo 64735 on June 17 and was speaking with emma about phones we are straight talk customers and was looking for a better phone. Emma sold us the lg fortune with the understanding it had a 8mega pixel front camers and a 13 mega pixel rear camera. On...

TracFone / Tracfone

Elfriede Moore on Jun 24, 2017
I had been several years with Tracfone and it worked OK. Now suddenly I got "No Service" whenever I wanted to make a call (NW DC). I called customer service and they were wonderful, it worked again, that particular day. The next day, the same story "No Service" even when it said Home, it...

Vodacom / Contract not cancelled

Beth Pedersen on Jun 23, 2017
Dear Sir/Madam This matter has been dragging for months – I did not receive a reply to my email below. Please can you investigate and advise me. Kind regards Beth Pedersen (Louw) From: Beth Pedersen (Louw) [mailto:beth.louw@intekom.co.za] Sent: 14 May 2017 02:54 PM To...

TapJoy / Pressed "choose offer" and says page has been removed??

XxLilellaXx on Jun 23, 2017
TapJoyHello, I play avakin life and a long time ago i contacted tapjoy from the avakin app and ever since then, when i try to click on "choose an offer" to send tapjoy the email, the screen goes white and at the top it says in red letters, "The page you are looking for does not exist or has been...

Kogan / Refer a Friend scheme

Daniela Ascenzo on Jun 23, 2017
I referred a friend who bought a 365 day plan however I didn't receive my $10 credit. I understand from her that she used the link but when I wasted 40 min waiting for a Kogan rep to assist me all I was told was that she needed to use the link, then be logged in & spend over $35. She can't...

Telkom SA SOC / Telkom direct cancellations

Mymaat on Jun 23, 2017
I was looking at upgrading my account however advised to move from Telkom Direct to Telkom Mobile I needed to cancel my direct account. This has been impossible. I physically went to Telkom Clearwaer on the 17th May 2017 at 10h40 to cancel my contract. I was assisted by Mmamoitlisi...

Celcom Axiata Berhad / New line registration

AN Dean on Jun 23, 2017
I has been subscribe thru online for a new celcom line (No. 0104080896). Reg. & payment had been made on 31 Mac 2017. Order No. 1-97818443162. Until now i am still do not received any news or SIM card from your respected company. Four times report has been made (Rpt. No. 1-998467081754), but still...

Cricket Wireless / Overcharged my credit card by $137

Jessie Moseley on Jun 22, 2017
I paid my bill on June 15 over the phone. After I was finished entering my information the recording said that I information was incorrect and didn't go through and that I needed to enter it again so I did. At that moment it gave me my confirmation number and said that my payment wa...

Carrefour / Sony XPERIA XA

Mohammed Ouda on Jun 22, 2017
CarrefourI bought Sony Xperia XA from Landmark store on 15th June. But traveled outside Qatar and won't be back until 30th of June. The phone is not working properly, keeps deleting contacts, messages, etc... Also it's consuming all the data plan despite several trials to reset or to rectify thi...

Cricket Wireless / Customer Service

ChinaA on Jun 21, 2017
I went into the Cricket store and it was the WORST experience ever. The lady behind the counter (tall, African American, short hair, gold teeth, and approximately 50 years old, was making loud, negative comments about a "lady outside is grabbing more than one bag. Ooh, look at her taking...

Globe Telecom / Loyalty Service/Re Contracting

chaCHACHA26 on Jun 20, 2017
We have been trying to call Globe for my re contracting for approximately 3 weeks and we receive the same response each time which is "there is no stock of iPhone 7 plus yet and will replenish the stock in 1-2 weeks". For the so called "loyalty service" we don't feel rewarded...

Costco Wholesale Corporation / Costco tire center Norwalk, ca

Davodavodavo on Jun 20, 2017
How is that a company as large and successful as Costco only have 1 employee to interface with a sea of customers. I have experienced this a couple of times in the past thinking it was just a snafu. But now I can see that it is an upright managerial mistake. I'm not sure who is responsible...

TracFone / Cheating and Lying

Cynthia2017 on Jun 20, 2017
Jun. 20th, 2017 ticket#: 1165428342 My mother came to visit us and it's time to get back to her place abroad. She cannot speak English, we worried that she cannot find the right departure gate after checking in. So I bought a sim card and a plan online with two day shipping. It arrived on...

Telkom SA SOC / Complaint - Refund and cancellation

Tabitha2017 on Jun 20, 2017
Good day I have lodged several complaints on Hellopeter regarding my account and lack of service. I request cancellation of a contract, it was not done after following procedures and to date after several enquiries, nothing was done. Statements are received late and no notifications are sent...

Reliance Communications / zero connectivity post paid mobile 9790910795

Kurian Katticaren on Jun 20, 2017
20 June 2017 From Kurian Katticaren 22/G Noombal Arena, Opp. Axis Bank ATM Puliambedu, Chennai 600077 9790910795/04448587704 - kuriankatti@gmail.com To Mr. Harish Janardhanan, Appellate Authority, Reliance Communications Ltd., 6, Haddows Road, Nungambakkam, Chennai 600006 - 18602002011...

Mobily / wrong service given

Kokeycokes on Jun 19, 2017
I asked for pre paid 3 months mobile internet on which i paid 300sr cash. I asked about the promo and he said 40gb per month for 3 months and there is free call.. But he didnt tell me that what he giving me is post paid and that i have to pay monthly more than 100sr. . i thought it wa...

TapJoy / mobile strike offer: reach level 10 of mobile strike

Ketria on Jun 19, 2017
TapJoyIt has been almost a whole week since I have submitted my report on not getting my gem fragments for Unison League, which was supposed to be 2100. I had completed the offer with exactly 4 hours left before it went over the time limit, and after a few hours of not getting the reward I...

Maxis Communications / misled information

Jessie75 on Jun 19, 2017
I went to Maxis Setia City Mall to make payment for my line 17/06/2017 16.10pm, after making payment i proceed asking the customer service regarding the on going promotion/deal of RM 1 phone. The next question i ask was "is my existing plan entitled me to purchase it without any additional...

Digi Telecommunications / unfair monthly charges

C Choong on Jun 18, 2017
Whilst on holiday in Malaysia I went to a Digi shop and told them I need a sim card to use for a month. They told me its R$50 and gave me a sim card 0162641423 and ask for my ic. Whilst back in the uk, I got a shock when I receive a bill for R$50 for this month's account. I protested and even...

Sprint / online access to account

Steven Tiger on Jun 18, 2017
I have a user-name... A password... A security question... And a 6-digit pin... And yet all that is apparently not enough. Every time I try to access my account, I get a message about "upgraded security" and the need to select a device so that a new code can be sent to me so that I can...
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