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Mobile/Cellular Service Providers Complaints


Jazz Warid / postpaid number not issued as per best practices and corporate policies

Kashif Zia on Mar 19, 2019

On 12th march, 2019 I visited a franchise of pakistan mobile communications limited which is doing business in pakistan with the trading name/ brand name jazz. I had to purchase a post paid sim card. Since the franchise outlets are authorized to issue the sim card to general consumers if...

Tracfone / Safelink and Straight Talk employees / my minutes that I paid for were taken, employees were rude and was hung up on!!!

Smittygirl75 on Mar 4, 2019

I have been on the safelink/tracfone program since its inception (10 years) and had opted for the 125 free rollover minutes every month, as I used the minutes up (I called my grandmother, father, sister, and my daughter) bought cards and received bonus mins. And sometimes double min...

Cellphone Airtime Subscription-Rmcs / cellphone airtime subscription

gumbatha on Feb 1, 2019

I did not agree in joining any rewards and never confirmed any agreement, next thing i am being charged R78 and R49 on my account and I keep getting sms that my account is overdue and need to pay, someone called me on behalf of Edgars of which I clearly stated that im not interested and...

RHP Grobler / vodacom private number

Sandra Grobler on Jan 24, 2019

On 03/08/2017 I cancelled my contract. For 7 months it was been cancelled with zero balance. I used the number buying prepaid airtime. March 2018 a lady phoned from vodacom and tell me I owe vodacom r1097.22 on this contract. I told her how is that possible because I did not upgrade. Sent...

TrustVesta AT&T / prepaid card - monthly unauthorized charges

Harald Sammer on Jan 3, 2019

Dear all, both in 2017 (June to August) and 2018 (June/July) I spent some time in the USA, using an At&T prepaid card. After leaving for Europe, I did of course not use my sim card anymore. However, my credit card has been charged monthly with €50 although I had not authorized these...

ATT/Wireless Service / wireless service

[email protected] on Dec 26, 2018

I was a customer of ATT Wireless for 24+ years and called to inquire about lowering my monthly bill since there are multiple providers that offer better services (unlimited data...) for less. They had no desire to work with me. So I asked that they cancel all my iPads at that time. I...

Unauthorised Charge Of Inr 3254 / I bought a sim from at and t and it was never activated and I was charged 3254 inr

monika swami on Dec 26, 2018

Hi, I have got a SIM from AT and T store from seattle during my visit on 12/12/2018. Though my SIM not activated and representative told me that my transaction was declined. I never checked my card statement at that time, Later i found out that i was charged. I do not have SIM with me nor...

RedOne Network / blacklist me for termination of service.

Michael Hii on Dec 18, 2018

RedOne blacklist me after I settled stipulated outstanding amount on last saturday to enable me to migrate to Digi, another service provider, but since then RedOne response to Digi is that I am BLACKLISTED. This is very unbecoming underhand barrier put up by RedOne to stop subscriber from...

Midland / wireless customer service and directv rewards

JOANNE D Arnold on Dec 8, 2018

Wireless # [protected] Direct TV acct #: [protected] Also have services for my son: [protected] and internet service in Columbus, OH. I have been a long time customer of AT&T and was primarily satisfied but recently I have had a number of problems with little resolution. 1. In September I called...

RS Camera Smartphone / the cell phone introduced online is not the same on what you have delivered to me.

SHIVON0208 on Nov 27, 2018

RS Camera Smartphonelbc delivered the cellphone to me last november 22, 2018. but when i opened it, i was disappointed because it is not the same on what you have posted online. i ordered rs smartphone and its details are display 5.5 inch system 4g/ android camera 16mp/+28mp memory 256 gb ram 4gb batter 3000...

DU Telecom-UAE / dissatisfaction and very bad service by du telecom-uae

Addy Rabbani on Nov 26, 2018

To whom it may concern, I would like to raise complaint against DU and the staff regarding my issue with Number [protected] and with Trouble Ticket number: 1-[protected] as this is my 4th TT raised by the branch with no proper solution and closing the complaint which is not acceptable at...

Straight Talk Wireless and Walmart / unlimited data

Andrew Vahrenkamp on Nov 20, 2018

For $34-$35 plus taxes and fees you are advertised unlimited talk, text, and data-data at 2gb high speed and then slower older generation speeds. I hit 2gb and my phone data wasn't throttled, but was shut off. I told them that was false advertising and they said-we'll make a note of it and...

Retention / vf mobile line

Mohamed_Haggag on Nov 14, 2018

Many customer service calls, from a team called "Retention" team who are behaving as no retention at all. Two complaints till now with VF Egypt; 1-[protected] and 1-[protected]. According to both complaint and many calls with customer service, the retention team called me to resolve...

Skout App / continue calls and message from unknown numbers.

Baskaran Parasuraman on Oct 15, 2018

I'm receiving unknown calls and message from my mobile no. [protected] . Unknown person posted my mobile number in your skout app and getting continuous calls and message every minutes . Kindly deleted my mobile no.and help from you. I received message from Whatapp of unknown number...

Ufton / poor signals

Iftikhar1970 on Oct 8, 2018

If I compare signals quality of Ufone with Telenor, Telenor is far much better in providing of best signals even at home in Nowshera Cantt, while the Ufone, if my words are not too harsh... this network is for Besharmo ka Network, because to talk someone who made call on Ufone, you will...

Charmaine Mali / basebone chatback silver billing

Charmaine Mali on Sep 20, 2018

I have been billed for a Basebone Chatback Silver subscription which i never requested it. I don't have such an app or games on my phone. There have been many complaints about Basebone on hellopeter and it looks like Vodacom does not care, Vodacom should not support fraudulent companie...