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Mobile & Cell Phones Complaints

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Celcom Axiata Berhad / Complaint/aduan

Theguyztraveller on May 28, 2017
Celcom Axiata BerhadI really regret with how do you choose your staff to work with. This 2 staffs at celcom blue cube klcc really irresponsible & should not working with celcom. The way they answer questions for me is very rude and not like front end staff to serve customer. The guy when i ask about my...

Cell C / cellphone service and insurance

ammaar on May 28, 2017
I booked my phone in for repairs in January 2017 I've bee visiting crest cell c everyweekend for update to my surprise no one could answer where my phone is. I spoke to the manager thandeka who said she took it personally to cell c indurance.when contacting the insurance they advised they...

Maxis Communications / Iphone 7 plus FAULTY!!

Rasyid Sulaiman on May 28, 2017
Super BAD service by maxis, again..bought an iphone 7 plus at IOI city mall..was asked to check if the buttons are working, so i checked and it was working..brought the phone back home, in the box and noticed THERE WAS DUST IN THE LENS!!! On top of that, FINGERPRINT ID IS NOT WORKING!!!...

Telkom SA SOC / Poor service delivery

Cherixade Ryan on May 28, 2017
I went in to Telkom in Cresta on Tuesday 23 May 2017 to take out a new phone for my mum. Being an exisiting client, the process to obtain the phone went smoothly, and the guy who assisted me, was very helpful. The part where I have an actual problem, is that I also requested for my mum...

Cell C / Cell C poor Internet speed in Rustenburg

Stephan VR on May 28, 2017
Hi, I use the 200GB data deal in Rustenburg near Waterfall Mall. During peak times speed drops to 0.4mb down and 0.01mb upload. Off peak I get 5mb down and 2mb upload. I installed a 11dBi outdoor antenna with direct line of sight to the tower about 1km away. I have a B315 LTE router. I...

Shopaaz.com / payment not received

anjana saxena on May 27, 2017
Dear Sir/Madam, I have booked Redmi 3S prime through Shopaaz.com and payment Rs 8499/- has been made through Paytm. order detail are as below Order ID: # 101761 Date of booking: 04/05/2017 But my order has been cancelled dated 12.05.2017 by you stating that SHIPMENT DATA NOT PROVIDED BY THE...

Dubizzle Middle East / You are keep deleting my AD, without a specific exclamation of the issue.

Bence somogyi on May 27, 2017
Dubizzle Middle EastIm trying to place an ad of my samsung galaxy s7 edge, im using the appropriate words, not harming any of your conditions or terms and yet you keep deleting it without further explanation for the 3rd time.. quite disappointing as i should finish this deal urgently because im leaving the...

Awok.com / Enet E70, Dual Sim, Dual Cam, 5" IPS, Gold

Mudhara on May 27, 2017
On Wednesday 24.05.2017 I ordered a Enet E70, Dual Sim, Dual Cam, 5" IPS, Gold mobile phone, as soon I placed the order I realized I have entered the wrong phone number.I send a mail informing you of this error( of which I got no response), I also called and spoke to someone on this very...

Telkom SA SOC / 4416480005019395030 pay reference

Charlton John Visagie on May 27, 2017
I would like to lodge a formal complaint regarding a debit order amount of R633.00 that was debited from my Capitec savings account on 25 May 2016. As far as my records show my Telkom as account which has a debit order amount of R200 pm is up to date. Upon calling your callcentre to query...

Metropcs / Metropcs

Fullmetal_cowboy on May 26, 2017
I've been a customer with this company for 3yrs, an recently I brought my girl friend over from Verizon to metropcs an within those 3yrs I've lost countless photo's, music, files, ect. Do to my phone whipping my SD card clean. An when I called to see what they could do to fix it or help or...

LG / Customer service

Ashley1988 on May 26, 2017
I spoke with a lady 4/14 the same day I received my device from being repaired with lg. Device had small crack in screen and lg rep informed me that I would need to file a claim with FedEx and call back after doing so as lg would also need to make a claim, or else I'd be charged for the...

Cell C South Africa / The Legal Department is not answering my calls

Hyron Martins on May 26, 2017
Dear Sir/Madam, My name is Hyron Martins, and I am extremely disappointed in the poor customer service I have received from Cell today. I called the Cell C Customer Care number on 084 140 earlier today, 26 May 2017, to request a letter stating that my account is up to date and in good...

Vodacom / Additional account or cell contract on existing account

GaryO on May 26, 2017
26 May 2017, 15h26 0826059552 I am attempting to add a contract to my existing account, after 7 days of trying to clarify my ITC record (which i have managed to clear up) i am told today that i have R300.00 odd to settle on a contract i had in 2011? What i do not understand is how this can...

Telkom SA SOC / debit order charges

MichelleDo on May 26, 2017
Good day, as per my telecom with Thembisle I have requested that my mobile data contract be cancelled effective immediately. My debit order was reversed, but I had no communication from Telkom advising me that I will be charged an additional R200.94 due to this. Telkom then debited my account...

Vodacom / upgrade mess up

Kim Jiani on May 26, 2017
Please help!!! I did an upgrade on no 0823288880 on line. See invoice K0241230, 8 May 2017, things went wrong on your on line system, and only the sim was delivered, the sim was eventually picked up again on the 22 nd and returned to your depot and signed for by Sello. I was told by your...

Letgo / kind of a scam

Daniel is this username on May 25, 2017
So I wanted to buy an s7 and I found a guy with a good deal. His account was SR or S.R and after I bought it he change his account to Sal R. After I bought the s7, I realized that I needed his email to verify to set up the phone. He blocked me so I couldn't talk to him. So I used another...

Letgo / a samsung galaxy s7 edge cell phone

Dawn Rush on May 25, 2017
I Placed my Samsung S7 edge for sale on 5/22/17 on let go. I received an offer from someone named Sergio Navarro/Fortune E, Adams in Nigeria. We set up arrangements with "Paypal" I shipped the phone and send the tracking # and he would place the payment in my Paypal account. Turn...

LG / lg v10 phone

Mymurphy1 on May 25, 2017
I have a lg v 10 phone that I paid over 600 dollars for that is less then 2 years old . I can not use any more it is froze on the start up page. I toke it in and they said to contact lg . I would either like a new phone or half my money back at least . I did like my phone when I got it and...

Straight Talk Wireless / unlocking my iphone

Bbv5 on May 25, 2017
iphone 5 phone number 435-2090769 Name on Account: Benjamin Rollins I joined straight talk 9 months or so ago and paid over $300 for the iphone that came with the plan. I moved to Canada on a work permit in February 2017 which meant I had to cease using my monthly plan. Consequently, I need a service...

Vodacom / data

Dr Nkosi on May 25, 2017
I have had the worst experience I can recall with any service provider. My bill has come up with 5 times the usual amount that I have been paying over the years. And to top it off I haven't received statements for both my accounts with Vodacom. The first consultant I spoke to told me that...
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