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Mobile & Cell Phones Complaints

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Hot heads games / Big win football

Br
Bryan Speer on Dec 14, 2018

I bought a $9.99 bucks deal and said error then tryed again and said i already own the item then ckecked my bank statement and got charged twice and on top of that i never received my bucks how can i fix this to only get one pack for $9.99 and get my bucks cuz theres no way i can just give...

Mobicel Astro / 4" device; the storage

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Yvonne Madziwa on Dec 14, 2018

The mobicel device with me has an error when it comes to storage. My device has a 2GB internal storage because of it I had to delete important documents in favour of new important documents. I decided to buy a 16GB SanDisk to compensate for the lost documents and try increasing the space...

Celcom Axiata / undelivered smartphone

Sy
Syed Hafiz 2 on Dec 14, 2018

It is with much disappointment and utmost displeasure to inform you that my submission to enjoy an internet plan which i have restered together with a smartphone, have been delayed until today. I have yet to received my smartphone (Huawei Mate 20) up until now. I have also paid my first...

HiFi Corp / tablet phone

Su
susan nkosi on Dec 13, 2018

HiFi CorpI saw an advert in store that has 10inch tablet that includes a 7inch wifi tablet for R1099 but when I was suppose to pay I was told its not available but I stil have the advert, I tried speaking to the manager but was dismissed. I ended up buying the set of tablet 7 inch, its 7inch tablet and...

Vodacom / cell phone reception

Al
Alta Burger on Dec 13, 2018

For the past 3 werks we in Eshowe have had no to very limited reception. To phone and complain is impossible as the signal can disappear any time. Please look into the matter as this is a service we are paying for. A number ofpeople using Vodacom has complained aboutbthe same problem. It must be...

GDex / GD Express / product being thrown without informing

Ji
JianAn Chan on Dec 12, 2018

bought a product on lazada and was informed that the parcel will arrive within 14th and 21st of december 2018. The parcel is delivered on 13th which is good for the early delivery. BUT, i was not at home by the time the postman arrived, and my parcel is being "put" on a far place from the...

Kyocera / dura force pro

Ol
Ollis on Dec 12, 2018

Verizon customer has been experiencing bad service with battery life phone will not hold a complete charge and phone always overheats whenever he applies the eco setting but it still does not help the situation with saving battery life customer wants to have a resolution for this problem...

Lords Mobile / developers abusing rights

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Nick421 on Dec 12, 2018

I have been playing for over a week and could help but recognise profile names and stats, another words the developers build fake guilds and user accounts to compete against you while you are a paying customer. A developer will control more than one guild and user account. If you not good...

Sun Cellular / Digitel Mobile Philippines / data service

Jh
jhonna ramos on Dec 12, 2018

I am a prepaid user of sun.. Recently bought the sim and used the sim once or twice. They have just blocked me on using my internet since ive excessively using their service into which i failed to used at first. Now i dont have any data connection and they are refusing to reconnect it. I...

Vista / vista-shops × 1 first item shipping 10-in-1 smartphone lens and photography selfie bundle

Mp
mpbrooks on Dec 12, 2018

I ordered this 10 and one smart phone bundle weeks ago I was told it was delivered I never received I am so annoyed that I have written to the today show & the company and NO ONE has responded. If this were Amazon, and that's why they will put everyone out of business, I would've had a new...

Assurance Wireless / my lifeline phone, defective equipment

Ma
madart on Dec 11, 2018

I applied for lifeline services back in Sept. 2017 and I faxed qualifying information. I never received phone even tho this company has all my private information. I applied again this Oct. 2018. After faxing a complaint letter and spending hours on phone with customer service, I finally...

Globe Telecom / reloading service

Re
Rej Nicarol on Dec 11, 2018

Globe TelecomI bought two (2) Php150.00 load and one (1) Php50.00. I received a confirmation from GLOBE that P150, P150, and P50 was loaded in my number, [protected]. HOWEVER, when I tried to register under the GOUNLI350, 8080 kept texting me that my balance is not SUFFICIENT. When I checked the...

Mr / apple xr 64gb mobile phone purchase 4th dec 2018

Pg
P G SEKHAR on Dec 11, 2018

MrDear Sir, I am a tourist from India. I purchased the subject mobile from your Al Wahada Store Sharjah City Centre Sharjah, vide Invoice no. CCINV-[protected] for AED 3179/-. As tourist I am eligible for VAT refund. Your store issued me the vat refund voucher (sticker affixed on the...

I have been order / iphone x 256gb with wrist watch

Sa
Santoshbh on Dec 11, 2018

I have been orderBoss I have placed an order of iphone x 256gb with wrist watch and imran has been contact person to us and first he he told me that 60k wil be total prize and now I have payed him 1lakh 50 thousand and if I ask him my package means he is saying me that pay 10k and get ur package so whether...

Tata Docomo / puk code needed

Dh
Dhhrd on Dec 11, 2018

Hi am ranu my phone no is [protected] My sim got blocked and asked for a puk code . Can I get that code pls I first checked my network not available so I got about to settings where I locked my sim card I was asked thrice to enter some pin Unfortunately I entered it thrice. And then asked...

FreedomPop / free cell phone service

Wi
Wiera on Dec 11, 2018

I had this service for three years. There were no problems in the past years- I used to go on google maps, on yourtube, check emails etc and I was still within the limit. This year however I don't use internet at all, just texts most of the time. I had few unauthorized fraudulent charge...

Kogan Australia / samsung phone locked to asian only sim card

Ra
ravenja on Dec 10, 2018

purchased a new samsung galaxy s9 from kogan website.. on delivery, there was a sticker on the box that said "asian only sim card" i wasnt sure what that meant exactly, so i sent an email to kogan (no phone customer service provided). They did reply and said that it was very clear on the ad...

SmartPay Leasing / iphone bundle deal

Me
MelindaButler1 on Dec 10, 2018

SmartPay LeasingAgreed to "bundle deal" which was to include my iphone 6s plus and $25 airtime with Total Wireless (Tracfone) for $55.06/month. Received device and airtime card with zero issues. Month two I paid the $55.06 and several days later my service was disconnected. I assumed it was a mistake so I...

Best Buy / no refund issued on a cancelled order

Su
sueraymas on Dec 10, 2018

I originally had ORDER # BBY01-[protected] on Nov 12, 2018 for a phone with Sprint. Tracking Number QERE93HB Status Canceled Order Number BBY01-[protected] NOW I GET BILLS FROM SPRINT but the order was cancelled. PLEASE ADVISE SPRINT that the service was cancelled. AND WHERE IS MY...

MetroPCS / service

Kl
Klyons on Dec 10, 2018

I have done business with MetroPCS for 7yrs with the Lakeland FL on North 98 office went in there yesterday cause my phone wasn't working right and got the worse service ever the guy wouldn't even look at it not even touch it just said buy a new phone I ask him what ones us good...