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Mobile & Cell Phones Complaints

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Mari-Louise Beach / Poor customer satisfaction and lack of interest from Cell C

MLctb on Jul 20, 2017
On the 3rd of May 2017 I was informed that should I pay up one of my 4 existing contracts I will be able to do an early upgrade. Unfortunatly I cannot remember the name of the lady who assist me, but as usuall no one ever came back to me, I had to keep phoning trying to find out if they...

Vodacom / Poor service

Janabz80 on Jul 20, 2017
Called again in June 2017. A called was logged... had to give the full history again. After being transferred from agent to agent for over an half hour. Got a helpful agent in the back office. Advised that network department will be calling me in the next 3 working days. Well what a...

Awok.com / mobile

Ramith Ramachandran on Jul 20, 2017
Awok.comDear Concern, Note that i have ordered mobile in your website Awok.com on 02.07.2017 and was delivered on 10.07.2017. At the time of deliver itself the phone was not working and i filed a complaint the next day i.e 11.07.2017 with ticket number - 749-689-184-608. Till now there is no...

Cell C / my data goes missing... again!... 67gb!

Emmanuel S on Jul 20, 2017
Earlier this year I had a complaint with regards to my data constantly disappearing. Good thing is: I was contacted back same day by a cellc complaints colleague but the bad thing is - I ended the call even more disappointed and unhappy. This colleague advised that I cannot trust my phone...

Glocell / lack of service

ex vodacom client on Jul 20, 2017
I cannot get through to anyone on the customer support number 0841234. I cannot send an email to customer support. My contract ends at the end of July and I sent cancellation requests on the website with no response. I want to keep the number on prepaid and I do not want the contract...

Telkom Mobile / telkom mobile. refund.

Jevon Gordon on Jul 20, 2017
Its been 3 weeks now. Ive made a payment and you deduct another payment from my account please iam begging you to just reverse my money back into my acount it was a double payment. Why is it that no one comes back to me with any solution about my money. Iam fed up with this. This not the...

Target / misinformation/false advertisement

Hailey Blair on Jul 19, 2017
To Whom It May Concern: I am a loyal Target customer and have always had very positive experiences shopping at Target. However, I am very disappointed with a recent purchase that was made on Saturday 7/8/17. I initially went to Target seeking to purchase the iPhone 6s, as I had seen...

Cricket Wireless / customer service

Inuyasha on Jul 19, 2017
Worst customer service, I called because i wanted to delete a line and they gave me run around. I wanted to keep my number and even talked to management...waste of time . So I was long time customer and took my business to Virgin mobile got great phone and cricket lost a customer . Cricket...

Letgo / user didn't pay for items received

Lonnie Figueroa on Jul 19, 2017
User hasn't paid for items I sold to them DF Delonya Figueroa Tue 7/18/2017 3:05 PM To: info@letgo.com; Hello good morning, I am new to your application. I joined about 1-2 weeks ago and I apologize for having to announce that I've already had a bad experience using it, which of course I do...

Glocell / cellphone

Santa99999 on Jul 19, 2017
Glocell is the worst "company" I dealt with ever. Every month I have a problem on my cellphone They suspend it monthly and never answers queries. You can call all the numbers and no answers When you get to AT LAST speak to someone they cannot help you or give you another number to call. You...

Wham mobile company / refunds of money rs.3704/- + interest till as on date on providing defective mobile handset/ instrument set of mobile wham company

happytime on Jul 19, 2017
Mr.Varghese Biju N [customer] Hubli, Karnataka Mobile : +918050147260 Email: bijuv22@gmail.com or varghesebiju_n@rediffmail.com, Dated:- 19-07-2017 To, [01] Branch Manager, Mr.Lokesh HK Support Team Customer Care Sangeetha Mobiles Pvt Ltd., 080 -...

Edgars Fashion / Edcon / wrong charges

Frank Heyneke on Jul 19, 2017
Disgusting service! I want to close my account immediately, I have been trying to sort out a problem with airtime charges on my account since may 2017. According to the call centre a request for reversal has been put in several times. I have only been helped by useless staff members who...

TapJoy / not getting no reply

Kimese on Jul 19, 2017
The first offers I done I didn't get nothing do I send a reply until this day I haven't got a freaking thing I don't want to here that bull [censor] about you are a little bit behind you wouldn't be if you did your [censor] right. I'll just keep sending email...

Cricket Wireless / zte blade x max cell phone

Sandy Balandis on Jul 19, 2017
On 6/10/17 I purchased a ZTE Blade X max. About 3 weeks later the phone started acting up- freezing up and going black several times a day. I wasn't getting text messages. A thick, black line appeared at the bottom of the phone where the Favorites bar is and I couldn't get it to disappear...

Telkom SA SOC / telkom mobile causing me excess costs

Agromist on Jul 18, 2017
9 working days to resolve a case my mouth hung open when she said it takes telkom mobile 9 working days to resolve a case. But let me start at the beginning. 27 jun 2017 I loyally paid my account 30 jun 2017 telkom debited me for the amount I'd already paid 1 jul 2017 I had the...

Telkom SA SOC / unlimited call account

Lionel87 on Jul 18, 2017
Good Day Every month my debit order is on the 20th, I went out of my why to EFT my amount due 4 days before debit order, bit my line is still getting suspended. I am calling the customer care line every month, some of your employees is excellent like Zama, they understand my frustrating...

Tha / digi network

Thaneswary Kumar on Jul 18, 2017
The digi network at genting permai 2, genting highlands, Pahang is [censor]ing slow... I don knw wht to tell about the digi network.. Sometimes there is no line at here.. If gt line aso [censor]ing slow... Even can't use WhatsApp.. Since one week the line at here for digi is making...

Cell C / arrears on cell c account

Katz2018 on Jul 18, 2017
one of my accounts indicates an arrears of R444.00 which have requested to be debited on my account about 3 months ago, every time i call call center i am told that the account is at legal department and i am so annoyed at this stage as they are not picking up. as I am typing thi...

Tomtop Group / oukitel k10000 5.5" 4g 10000mah smartphone - not delivered

ravinder reddyb on Jul 17, 2017
I ordered for Oukitel K10000 5.5" 4G 10000mAh Smartphone and paid the money on 30th April 2017. The details of the order are Item : Oukitel K10000 5.5" 4G 10000mAh Smartphone Order Number: FAN17D30E0759-EGA236 Receipt No: 4779-9124-4675-7178 Track Number: : RF452536152SG Order Submitted ...

Boost Mobile / services

Cstearns1993 on Jul 17, 2017
So i just want to say the customer service sucks like my feelings are so hurt i pay my bills on time but how ever boost mobile reps are ver disrespectful and instead of helping me they want to tell me what they think how and much they dont value there customers the experience had been hell...
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