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Mobile & Cell Phones Complaints

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Glocell / glocell termination of contract

GlendaTeubes on Apr 25, 2017
My phone (number: 0748918865) was stolen on 21 October 2016 on which date I immediately filled out a termination of contract form and forwarded same with a copy of my ID to GloCell and requested the number to be blocked. The number was blocked but I still received a statement for the...

Mr Price Group / MRP / mr price mobile

Denge on Apr 25, 2017
Hi in 2014 November a had a contract phone with Mr price mobile according to the contract my payment had to end in December 2016, and I had already saved 3 months according to them, from March 2016 they had stopped sending me the statement, but now the say I'm owing them R1000, and can you...

Telkom SA SOC / Telkom mobile contract suspended

0839914149 on Apr 25, 2017
It is unacceptable that reconnection takes 14 working days. How do I go about to do this faster. I am self employed and will never choose the 1st of a month to have a debit order go through my account but they keep putting it through on the 1st and when I paid it in full this month on the...

Vodacom / *111# to buy data or check balance

ElkeLotter on Apr 25, 2017
I received my new contract and phone 2 weeks ago and since then i have been dialling *111# to check my balances - I keep receiving an error. Since last weekend the 22 of April i have been trying to purchase data however it keeps telling me unsuccessful. I have phoned the Vodacom customer...

Singapore Post / services complaint

Sachin Kumar Gupta on Apr 24, 2017
I have ordered product from ali express (ordered no. 82871383497676) on 28/03/2017 which status is reflecting that it is cleared from custom on 22/4/2017. but yet not recieved... I request the shipping company to make me clear that when I can expext the delivery of my product and do I need...

Asus / newly purchased phone having wifi problem / service center, returns saying that the unit is working fine

Pradip Dahal on Apr 24, 2017
AsusHello, on 29 April i brought the asus zen selfie (QR-899) mobile phone from mall of Qatar sharaf dg outlet . After a week i figure out with that the unit is having a poor WiFi connection problem . Means that the WiFi connection is stable if it is near the router .but if if go to next room...

Wish / Defective phone

Rebecca K on Apr 24, 2017
I bought a cell phone from Wish and that was a present for my son. Seller said that phone was in a perfect condition and almost brand new. He even showed me some extra pictures. I decided that was a great deal and made my purchase. Phone was working fine for about two weeks and then one...

Cell C / cell c legal department

Neeren Sina on Apr 24, 2017
I had a Cellc contract two years ago and when the contract ended, I ported my number to another network but my account with Cellc was paid up to date. I want to take a cell c contract and Im blacklisted. My account was paid via debit order so how is it that im blacklisted and this has never...

Qoo10 / defective xiao redmi note 4

Ash Ng on Apr 24, 2017
Hello, I've bought the Redmi Note 4 recently from the following seller through Qoo10 . After received the phone, realized that the battery indicator shown on the screen still low despite charging for many hours. Within 7 days, I've launch a complained for refund with Qoo10. Even went down...

H3 Mobile phone / Touch screen not working properly and cannot recognize sim card

wilma malong on Apr 24, 2017
Upon receiving my orders, i opened and try to use it right away but touchscreen is not working properly. Also the sim card that i put is not working on this phone. Together with this is the 2 watches that i ordered Resetting also not working and the ring gold plated is very big compared to...

Cricket Wireless / cricket store took my deposit, ordered the wrong phone and tried to charge me a fee to pay for their mistake

ACV1452 on Apr 23, 2017
I ordered an iphone 7 plus from the Cricket Wireless Store located at 2300 W. Chicago Avenue in Chicago, IL on April 6, 2017, because they do not carry the phone in their store. When asked, I told the clerk that I wanted the more expensive iphone 7 plus instead of the regular iphone 7...

Vodacom / service from a vodacom repair shop address: shop 114, vaal mall, 139 rossini blvd, vanderbijlpark s. w. 1, vanderbijlpark, 1911

mpe nkaota on Apr 23, 2017
in November of last year, 2016, took my phone in for a screen repair. the insurance company told me that an excess payment of 900 would be required i the gave them permission to carry on fixing my phone. when u leave your phone at the store they ask you for a number they can reach you at...

Souq.com / product, service

ameerk004 on Apr 23, 2017
Dear sir/maddem I returned my mobile because of not working. So I need replacement and after return my mobile 15 days over kindly update my mobile status Order details FYR • Order ID: #3030100429653 • InnJoo Pro Dual Sim - 32GB, 3GB, 4G LTE, Gray • Serial #: 354431080124364 • Seller: SOUQ...

Straight Talk Wireless / straight talk customer stole my net10 account

Elaine Haygood on Apr 21, 2017
Straight Talk WirelessFound out today that my net10 wireless account was canceled by someone with a straight talk account on 3/20/2017. The really horrible part is that they took the automatic payment from my net10 wireless account to pay for the straight talk account on 4/10/2017. I have the transaction id number...

Siera Wholesale Inc / iphones

Peter65 on Apr 21, 2017
Atlantic Trading Wholesalers owner Jeff McNelly offered on IMASD cheap IPhone 6. He requested a 25% deposit in order to give me the location of the warehouse. Jeff McNelly works with another guy who pretends to be the owner of the merchandize, but it is all a fraud. He gave me the wrong...

Lazada Southeast Asia / asus zenfone max 32gb white

Bella Mae on Apr 21, 2017
received the asus zenfone max white 32gb seller is Gadget world order no. 353664518 which i ordered again even if I felt unlucky and received yesterday April 19. The unit suddenly shutdown April 20. it was 90% charged and I was shocked and disappointed. I put the charger on but was still...

Total Wireless / Transfer of phone number to another service

emmjays1 on Apr 21, 2017
This is a horrible company to do business with - when I called to let them know that I had lost my phone - they said they put that in the notes and that my phone would be deactivated. When I call a few days later after being unable to locate my phone - they said the phone would go on the...

Vodacom / airtime and data consumed with no explanation

Zolisa Neliswa Njamela on Apr 21, 2017
This morning(22/04/17) I loaded R200 worth of airtime at 07:13 and R149 worth of data.. By the 09:19when I got to the office Both the airtime and data had run out . May I remind you that during this duration I had all applications closed and only using whatsup. I called the Vodacom customer...

Telkom SA SOC / smart broadband wireless 10gb

VixM on Apr 21, 2017
I purchased the above in September 2016 via a call centre agent (Order: MT-18082290-1). Everything arrived and in working order. In October 2016 I received a call from Mohamed Sohail informing me that they had a new special running on the 10GB Peak + 5GB Night Surfer product. It wa...

Lenovo Group / unscrupulous franchisees, who have become fat with your brand and public money.

svs rao on Apr 21, 2017
Hi My 17 months old smart phone "Lenovo Vibe P1" stopped working, which was give for trouble shooting at their Authorized Service Centre M/s SS Electronics, Opp. Cherma's, Secunderabad. 08.04.2017 - I was asked to pay Rs 200/- towards inspection charges at the time of registering the...
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