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Mobile & Cell Phones Complaints

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TRACEFONE / Refund of return phone

Patricia Goldwire on Feb 27, 2017
On Jan. 6, 2017 I purchase a phone online speaking with the agent said there would be no problem, and there was so. Jan. 23, 2017 phone return by way of FedEx, they received phone on Jan. 25, 2017. Tracefone refuse to credit my account I've been calling and they keep putting me on hold and transferring me to different departments, they have held my money still.

Vodacom / Customer service

Cherese on Feb 27, 2017
I have been trying since 22 Feb to un-blacklist my son's iphone 5S, i have taken my documents (affidavit / id / un-blacklist vodacom form) to Vodacom shop in The Reeds (Mall@Reds) they took the documents, emailed it through to i dont know where, and informed me it will take 24 hours. they...

Otto Smith / Upgrade

otto smith on Feb 27, 2017
I am disgusted in the service I got when I did an upgrade on my tablet and was not told the honest truth about how much I must pay. I was told that I will only pay R169.00 on one phone, now I have to pay over R400.00 for additional charges I was not aware off. I even took two phones on my...

Azlina binti nozlan / Penghantaran yang lambat

Azlina on Feb 27, 2017
Saya membeli 2 buah telefon bimbit di branch kulai. Staff yang entertain saya ialah "mala"... Saya buat permohonan pada hari rabu 8.00 malam.. Pada hari jumaat saya perlu ke branch kulai semula untuk menandatangani perjanjian semula kerana menurut mala sistem problem so kena tandatangan...

LG / John 11050

Alicia carranza on Feb 26, 2017
your customer service representative was rude and in the wrong to tell me I'm "overreacting" because there was nothing you guys could do to help me this is very unprofessional. please listen to the recording in order to help me resolve my issue . I am extremely upset after working and...

Letgo / An iPhone 5c

AshleyH2017 on Feb 26, 2017
LetgoI was sold an item from a person callled Lincoln miller who's from beever creek Ohio . He said the phone was unlocked and I bought it for $100 thinking it was but when I tried to add a carrier it wasn't unlocked. I met the guy at a designated place and time. I should have thought that...

Cell C / Customer service

Sharon Kalil on Feb 26, 2017
I went into the Carnival Mall Cell C store to upgrade my contracts. They could not assist me with my particular request for an upgrade. To add to this, I asked about a product relating to data and was misinformed by the consultant. Clearly he did not know his product well. I ended signing...

Globe Telecom / Customer service rudeness!

Gelaygili on Feb 26, 2017
Globe TelecomI'm planning to get two postpaid lines but unfortunately I met the worst customer service representative named Dominic Florentino on February 25, 2017 between 3 to 4PM. I asked if I can get a plan worth P599 with unlimited Globe to Globe calls and texts just like my sister in law? He instead...

Awok.com / Iphone 4 - 16gb white— it's not ringing

Jesusana on Feb 25, 2017
Dear awok .com, I purchased last week an IPhone 4- 16 GB white..It was delivered last Tuesday February 21, 2017. I tried to used the fon but the problem is the iPhone is not ringing when there is a call. It's keeping on vibrate or silent only. I tried to checked in the settings but it...

TracFone / Procuring general information from chat

Holly Allison VH on Feb 25, 2017
Phones for sale @ TracFone are absurdly overpriced and I want to purchase a particular new phone which they do not sell but would gouge the consumer if they carried it by $100-200 more than current retail price. I attempted to ask simple question and refuse to spend 1-2 hours on the phone...

TracFone / Tracfone service

chris topper on Feb 25, 2017
Not sure why but it seems that tracfone has made some changes with their providers. And without any notice just shut off my phone service. Even tho I had 30+ days of service left. With a bunch of text, data, voice, and even international credit left on my account. They seemingly did thi...

Digi Telecommunications / Digi Prepaid

Xin Lu on Feb 25, 2017
I bought a rm5 (500mb) data plan this morning, and it didn't just deduct rm5 from my credits but it also deduct an extra rm8 from credits! I dont understand why this happens and this did not happen just once, it happened to me almost three times already! I'm really mad this time as my...

Verizon Communications / Customer service uninformed sales people and rude

butternuts on Feb 24, 2017
I sold my old iPhone4 to someone named John, it had a T-Mobil SIM card but was unlocked and reset to totally blank contents and ready to be activated by any carrier. John went to the Verizon store on El Toro Blvd, in Lake Forest Ca. to get it activated. The #### he talked to (don't...

Vodacom / Cell phone contract

Rosinah on Feb 24, 2017
last year I have attempted to apply for the cellphone contract and was told that I have an account at legal and I informed that I have settled the account and don't even remember the number, they apologized and told me that they will rectify and remove my name at legal, they also advised...

Edgars Pavilion Shopping Centre / Huawei y6pro cellphone

Samuel Oliphant on Feb 24, 2017
Very upset with the type of service received from the consultant at the cellphone counter in the edgars store in pavilion, durban... I bought this phone on 26/11/2016 & yesterday (23/02/2017) I had a problem trying to charge the phone. Something broke off inside the charging port & whilst...

Straight Talk Wireless / Cell phone service

Susan Williams on Feb 24, 2017
I just had to pay for 1 month twice!! I paid for a month On Feb. 6th. Which would get me into March. Correct? Yes. So today is Fed 24th, I went to use my phone this morning and it said it was deactivated. SO in order to use my phone again I had to pay again today for another month...

Vodacom / Unethical behaviour and appalling service

Allan Elias on Feb 24, 2017
I have just left the Knysna Mall Vodacom shop in an absolute fury! I had to return a cover which I purchased for the i phone 6 which was incorrectly packaged and was meant for the galaxy 6 (galaxy at the back and i phone 6 in the front. That's OK mistakes happen. However the treatment I...

Vodacom / Vodacom phone insurance.

Basil Ferreira on Feb 24, 2017
I receive an sms on the 3rd Februarie 2017 at 12:16 that my insurance was cancelled. I follow up on the 14 February. It wasnt cancelled as per the sms. I went to the vodacom store in Key west and once again - not cancelled. Cancell it again. This morning. I went to Vodacom store in Key...

Red ONE Network / Worst customer service

snvrr on Feb 23, 2017
I have email to careline@redone.com.my on 22/02/2017 to request statement/tax invoice for Feb'17, but i am yet received any respond from the careline. Therefore, i decided to called into the service centre on 23/02/2017. The personnel told me that i can get my statement/tax invoice within...

TracFone / My phone and adding time/ minutes

TomJessica on Feb 23, 2017
I added a card and lost minutes, data & texts. The first person I chatted with solved nothing the second person I spoke with and she said my minutes and data and texts would be put on my phone she gave me a confirmation number 11583888813 My minutes and data and texts are still not on my...
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