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Mattresses Complaints

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Sleep Number / New sleep number bed from QVC

Tonya N Chris-Lovelette on Jun 23, 2017
We ordered a sleep number from QVC on May 21st. It was delivered on Jun 13th after we called and complained multiple times for it arriving so late. We were told to expect 7 boxes. We received the 7 boxes, removed our old bed, and put the sleep number together. At the very end we realized...

The Brick / Statement Billing

John Mosher on Jun 22, 2017
On May 30, 2017 I purchased 2 bedroom dressers, a double mattress complete with frame and box spring and a queen mattress at you store located 12748 Highway 50, Bolton Ontario. L7E 4G1. A balance of 1806.61 was the balance to be paid over 18 months as per the plan I selected, I received a...

Super 8 Worldwide / bed bugs, filthy rooms

DMW08 on Jun 19, 2017
I do will not recommend anyone to stay at Super 8 because it is the most filthiest place ever. When me, my boyfriend and 1 year old daughter arrived at the hotel, they put us in a smoking room. From my understanding, I thought all hotels nowadays don't allow anybody to smoke in neither of...

Simmons / simmons mattress warranty replacement

barbara c rieger on Jun 16, 2017
Over a month ago Simmons Warranty Dept sent a man to our home to see if our mattress qualified for a replacement. He took pics, measurements, purchase info, etc and said he thought it should qualify but the final decision will come from Simmons in 7-10 days. After several weeks of no...

JCPenney / mattress and boxspring

ElizabethMcK on Jun 15, 2017
I ordered and paid for in the deptford mall nj jcpenny store for a serta mattress and boxspring. I was told it would be 2weeks until it was delivered. on day 14 xpo delivery company out of ambler pa arrived at my door and first words were "we have a problem." the xpo delivery men said the...

Leon's / matress pad

Rozinaw on Jun 14, 2017
Hi ty so much for allowing me to get a refund on my matress. I really appreciate the outcome I received from your head office. I feel that the matress pad which was a mandatory thing to buy at LEONS should be credited back as well in fairness. Because if I didn't buy that pad there would be...

Sears Brands / unethical behaviour and incompetance

bettyjj on Jun 13, 2017
On May 29, 2017 store associate Carlin #141 put in a credit application for sears credit I wasn't approval for credit but I did get a pre approval lease from "whynotleaseit" in the of amount $1500, I came back into the store June 1, I purchased mattress, box spring and frame lift grand...

Mathis Brothers Furniture / warranty claim on mattress

Robyn M Smith on Jun 12, 2017
On March 9, 2017 I received a phone call from Sean Patterson reporting that he had never received my warranty paperwork or the photos of my mattress, even though I had hand carried all of this into the customer service center. Sean requested that I send him photos of the warranty paperwork...

FedEx Corporate Services / Serious Complaint about damages

Randy RiChard on Jun 9, 2017
FedEx Corporate ServicesOne of your delivery drivers just backed up into my slopped driveway and parked damaging it. He also dropped off a damaged mattress, second time in two weeks now. I have pictures and video of him damaging packages and my driveway. I called and filed a local complaint. The guy that called a...

Costco Wholesale Corporation / $150 off promotion

s.roach on Jun 8, 2017
Costco Wholesale CorporationI saw an add on www.novaformcomfort.com with a promo sticker that said $150 off. When I clicked on the shop button it took me to the Costco webpage where there was no discount shown. Novaform customer service at 1-888-999-0499 and spoke to a lady named Sofia. Sofia said she saw that on...

Super 8 Worldwide / bed bugs

Alex Cox on Jun 7, 2017
my boyfriend and i got a room for 2 nights, the first night was good. then as we lay down for bed the second night i notice he has a bunch of bites and we stayed inside all day so i knew it wasn't anything else. we wake up and we're both literally covered in bites and can see all the bed...

Leon's / mattress

Rozinaw on Jun 6, 2017
I have fibromyalgia and am a side sleeper. I have with the aid of LEONS head office did exchange the mattress. The manufacturer rep came over to inspect the mattress at my house and stared it was defective. I went back to Leon's in Mississauga and wanted to exchange the mattress. The rep...

Intex Recreation / queen size pillowtop air mattress

butch stevens on Jun 5, 2017
We have purchased 3 of these mattresses in the last 10 years and used them twice a year. Same problem with all of them. They apparently leak on the valve which I might has the pump built into them! I am getting tired of spending almost $50 for each one and only being able to use them that...

Leon's / customer sales promotion item

paulanthony on Jun 5, 2017
Here is my customer information; Mr. Mrs. Paul Parker 6-275 Callaway Road London, Ontario N6G 0N8 Order Number; 05067LDATHT On May 6th my wife and I went to Leon's at the 947 Wharncliffe Road location in London Ontario. We were looking for a king matress and possibly a queen as well. There wa...

Aaron's / customer service and contract

Kristi E on Jun 5, 2017
So I was givien a quote on a King size bed and bed frame and I put the money down that day when I went back a few days later to sign the contract it was different than what they quoted me and agreed on So I immediately went back to the store the same day to fix it and they told me don't...

JCPenney / mattress

Beverlyn1214 on Jun 1, 2017
JCPenney sold me a mattress and said that I had to put it on my car myself? Is there a policy against this poor customer service. Had the store not been closing within the next 10 minutes. I would have returned the mattress and went else where. Not to mention, I have a walking cane due to...

LetGo / complaint

Seems instead of checking things out letgo appears to delete ads that others click are not clear pictures when they certainly are. The persons doing this appear to do so to stop competition. Letgo has no way to communicate with them to ask about this level of unprofessionalism. Also, the posts we see on...

Serta / box spring

Anthony Vattimo Jr on May 28, 2017
We bought a Serta low rise box spring, along with a Serta mattress for a queen size bed in November 2017. The upper level of the box spring is collapsing in 2 areas. The person sleeping in the bed weighs 195 pounds and we were advised by the salesperson that the low rise box spring was just...

Rooms To Go / serta mattress

George Charlton on May 27, 2017
I am totally dissatisfied with rooms to go. I will never recommend anyone or shop again at one of there stores. Very rude no compassion for disable ones make sure you find out about return an refund policy before you purchase anything, because you stuck like chuck. Purchased a defective...

Serta / icomfort recognition extra firm 2016-2017

Irislea Clark on May 26, 2017
We purchased a new frame, boxsprings and mattress (King Sized) and mattress cover from a trusted furniture and appliance store. Within a short period of time of sleeping on the bed we began to have a significant dip in the mattress. Thinking we were imagining it, we headed South, upon...
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