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Mattresses Complaints

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JC Penney Company / mattress

Rippedoffagain on Apr 18, 2018
I bought some king size mattresses from J C Penney at Alamo Ranch in San Antonio, Texas. in January and it has been a real nightmare. The complete set was never delivered and to this day I have my account has not been credited. The people who sub contract for them kept delivering...

Aaron's / a mattress I am purchasing from aaron's

Michael Auflick on Apr 17, 2018
This mattress that I purchased from Aaron's has been nothing but a pain. From day one. The day they brought me the mattress it look deformed, like it wasn't square but was like slanted mattresses supposed to be firm, but it likes sinks in it's like I'm laying on a bump, something seems to...

IKEA / missing mattress

Shop2018! on Apr 17, 2018
I was scheduled to have my mattress delivered on 4/12/Thursday. However, no one called me the day before to confirm nor 30 minutes prior to delivery on delivery date as per your protocol. Since no one contacted me, I was not home. Because I wasn't home, they could not deliver. The next day...

Leon's Furniture / sealy mattress

Lisette Lapierre on Apr 16, 2018
Hello We order (2) identical Sealy Mattress (1) King and (1) Queen - they where deliver. That same night my daughter woke up (1) hours after going to bed complaining about a lump in the middle of the mattress. We then looked at the mattress and yes there was a lump - We called Leon's the very...

Restonic / signature series hybrid 4000

Farrell Coutu on Apr 12, 2018
RestonicOn March 28, 2018, I had ordered the noted mattress online from the Best Sleep Centre. I received a phone call the following day from Gary Keam of the Best Sleep Centre to review the delivery options. Gary had asked about my schedule for the next week to accept the delivery. I told him...

Sears / overcharge? customer service

Tammy Anthony on Apr 11, 2018
We purchased a mattress set at Sears. We are Seniors who still believe in integrity. So when we got told that the display model was 75% off, we believed them. (Could have purchased a Sealy set on line, and had it delivered for less, we found out later). As we would get charged $80 delivery...

Dr Snooze / mattress purchase.

Patricia Daly on Apr 9, 2018
I purchased two mattress's within a two month period. The one I purchased for me, I gave my daughter. I went back to the store looking for Jackie the sales representative I thought was knowledgeable and made me feel I could trust her. I have sciatica and when I tried the icomfort I liked...

Mattress Firm / delivery of mattress

Pam Swift on Apr 9, 2018
My daughter purchased a mattress (no box springs) from Matteess Firm about a month ago. We were told that the delivery crew would remove the old bed. When the mattress was delivered, the crew refused to take the old box springs and only hauled away the old mattress. Now we are left with...

American Mattress / customer service

Brstich on Apr 7, 2018
My husband and I purchased a bed frame, mattress and dressers. When these items were delivered, the delivery guy had left two boxes of drawers on the ground after stating how they had "finished" putting everything together. I asked them why the drawers were not hooked up to the bed. They...

Bensons for Beds / bed and mattress

Luvlilyn on Apr 5, 2018
We ordered a bed and mattress for over £900 and was told delivery would be in 3 weeks, delivery on 3rd april 2018. My husband took the day off and we received notofication that th bed will be delivered between 1pm and 6pm on the day. On the day we had no messages or co, munication from the...

Sleep Country Canada / kelly mattress warranty

Jacqueline75 on Apr 5, 2018
I purchased Kelly ll collection bed 15 months ago. I been having horrible back pain after sleeping 3 hours where I can't bend in morning. I took pictures to show something must be causing it inside mattress support. I callled support to be told it's me and wait 3 months for inspection. I...

Bensons for Beds / change of price over the easter weekend

Neal pearson on Mar 31, 2018
I purchased a bed from the Burnley branch on the 22 March on the understanding that it was at the best price and would not change over the Easter weekend but it has by as much as £240.00 due to yet another sale or promotion, I have not received the bed yet and feel like cancelling, I love the...

Dreams / delivery, repeated errors and shocking service

LesleyMann on Mar 29, 2018
My 86 year old father paid about £1200 for new bed, they delivered wrong mattress twice depth. Due to the height and mobility issues he struggled to get in and out bed. Dreams could not deliver correct one fir THREE weeks. Excellent salesman arranged delivery in 4 days... total 2 weeks my...

Days Inn / my stay at days inn

Tbaby Daboss on Mar 29, 2018
Days InnI checked into a days inn one day last week to share an experience with my new girlfriend being that this was our first time being alone, i chose days inn over red roof which was her choice. immediately upon entering the room it smelled like the room has not been occupied. I go downstair...

The Brick / mattress protector kit

Gursimran on Mar 27, 2018
I purchased mattress and mattress protector kit from brick store coventry road brampton. I received the mattress but not the protector kit. I called the store no of times and everytime they told me that they will figure it out and give me a call back which i never received. Then after few...

Leon's Furniture / bed

J&A on Mar 26, 2018
To whom it may concern I purchased an adjustable bed from you Guelph store. The sales lady said to have the bed delivered it would take up to 3 months. I personally think that is way to long. She found the bed I wanted at the miss store (Britannia road). I could go down and pick it up so my...

Rooms To Go / no delivery attempt

JEZ9600 on Mar 26, 2018
Rooms To Go failed to deliver a orthopedic mattress that I need for my bad back. Their delivery driver and passenger drove in front of my house and did not bother to make a delivery attempt. Both men inside the delivery truck were too lazy to get off the Rooms To Go delivery truck and ring...

Bensons for Beds / mattress

Sharon Smith on Mar 24, 2018
Disgraceful and unacceptable service. Store manager assured me that the mattress I bought would be suitable due to the back and hip problems i endure, she said to me and my husband that we could exchange the mattress due to their 40 days policy if deemed unsuitable. We have tried to action our...

AAA Beds / emperor mattress

Brian Hunter on Mar 20, 2018
Bought a medium to firm mattress from aaa beds and they have told us to contact you re our complaint. This was certainly not medium to firm it is rock solid we have slept on it for a month now and are aching all over and havnt had one decent nights sleep. We bought it in november and...

Mattress Warehouse / SleepHappens.com / twin pillow top mattress/ box spring

tawk2 on Mar 19, 2018
Mattress Warehouse / SleepHappens.comMattress Warehouse is a complete sham! Went in there last Monday, Valley Mall Hagerstown MD location. Our daughter wanted to upgrade to a pillow top mattress, so we went out shopping. Mattress Warehouse was our first stop. The sales rep greeted us very friendly we told him we were looking...

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