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Mattresses Complaints

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Leon's Furniture / mattress

Ki
kindmann on Oct 13, 2018

Date of incident: 2018-10-13 Order No. 06278SBZFGL Leons Sherbrooke, Quebec I bought a mattress called Simmons, I bought a cover mattress to get a guarantee of comfort for 90 days.I tried it many times but lately I feel with back ache and the same thing with my wife.I called Leon...

The Brick / serta mattress

An
Antonette Martino-Paglia on Oct 11, 2018

The BrickPurchased July 2017. Over $2, 000. As of February 2018 submitted an inspection request (as instructed by store) because the material of the mattress was covered with pilling. Horrible looking. After much waiting finally received an email from the manufacturer asking if I received my...

Bob's Discount Furniture / bed and frame

Jo
JoAnne Brett Simms on Oct 11, 2018

Bought a full size adjustable bed. It was a #5 firmness. When you adjusted it my feet slid off the end and I am not tall also it was too hard. I was told you had to break it in. I went back to W. Springfield BOB's I upgraded to a Queen and paid the difference a went down to a 4 . I can NOT...

Four Point by Sheraton / bedbugs infestation

Ai
Aidalee Sierra on Oct 11, 2018

Four Point by SheratonRoughly around 2:30am I had an itch on my wrist and I turned on the lights and didn't see much so I went back to bed. As the night kept going I kept waking up scratching different spots on my body. At 5:30am I couldn't take it anymore and decided to look around on the bed and...

Mattress Firm / mattree philadelphia pa on oregon ave 19148

Jj
JJS123456 on Oct 10, 2018

Mattress FirmI bought a mattress and basically was told I am lying and my moms lamp is Broke. Never buy anything thing from you again unfortunately. ________________________________________ From: Jerry Sergiacomi Sent: Monday, October 8, 2018 11:39:52 AM To: Edward Malone Subject: Re: Lamp Morning just...

Mattress Firm / delivery

Mi
Michelle Lorraine on Oct 5, 2018

Ordered box spring off website to be delivered that evening. Never got a call or anything for my box spring not to show up. Call customer service representative Michelle Travis to wait on hold for 30 minutes then to be told I just barely ordered it yesterday like I'm wrong for calling...

Intex Recreation Corporation / air mattress

Jj
Jjordan38 on Oct 4, 2018

I've bought 4 mattresses in this year alone since may and had to return them all on top of them running out of the Queen size that I currently had and had to down grade to twin size for my children, they're embarrassed of continuously returning these mattresses and I've come to realize...

Lastman's Bad Boy Superstore / product and service

Sy
Syed Sajid Hashmi on Oct 4, 2018

Purchased Two Mattresses and a queen size box Spring at Burlington Location. The salesperson was T. Findlay and manager G.Salter. Box spring as per delivery guys would not go through the door and they took it back. to be replaced with split queen size. The salesperson told me that the split...

Mattress Firm / customer service

Jo
Johnb3 on Oct 3, 2018

Me and my wife were racially profiled in their Lansing Illinois store. They are only about making commission of a sale. The sales associate I dealt with tried to tell me that all I want is a quote And they're in business to sell mattresses not give quotes. I told him I was going to...

Leon's Furniture / serra matress plush

Fa
Fadi.nassar on Oct 1, 2018

I purchased a matress from scarbrough location after laying on it in the store and trying it out. The matress I received is not the same as the one I purchased. It was way too hard and extremely uncomfortable. I am positive I was scammed the old bait and swich technique. They showed me a...

Mattress Firm / order# s008310202 mattress

Us
user1918165 on Sep 30, 2018

I have attempted to file a warranty claim on the mattress that I purchased with absolutely no help. The online service did nothing for me, and the third party service is not available in my area. I have also sent a letter with all my information to the Home Office and did not even get a...

Bensons for Beds / mattress

Th
theresa steed on Sep 30, 2018

I brought a bed and matress from you 40 days ago that's were my problems started. I brought the matress with a promise that if you did not get a good night sleep in the 40 days you can change as long as the protector remains on the bed to protect. that was done and I paid for the item to...

Mattress Firm / mattress and box spring

Fa
Faye Gainer Matthews on Sep 29, 2018

[protected]. HR200 ET MATT QUEEN PRIME...Purchased mattress and box springs on February 21, 2018, in Mobile, Alabama. I only sleep on this matress when I visit my daughter. Therefore there has not been a lot of use. 1. I made telephone contact with the local store. No help since the warranty...

Bob's Discount Furniture / miscommunication and disturbance

Sh
Shaline on Sep 29, 2018

I ordered a king size bedroom set and mattress, they delivered a king size bedroom with a queen mattress (9/14/18) but I did not accept the mattress since it would be no used to me. They then brought my king size mattress 9/22/18. My husband left work half day Friday for the delivery and...

Sears Brands / mattress dept

Sa
Sarahmarks87 on Sep 28, 2018

Oh goodness. This has been the biggest nightmare. I have the worst taste in my mouth with sears.com. I ordered a mattress Aug 1st and we chose the wrong size, we called immediately and spoke with someone who processed an exchange for us right away but then i received an email that it wa...

Leon's Furniture / wrong mattress delivered.

Je
Jerry Ciz on Sep 27, 2018

Leon's FurnitureOn september 13 th / 2018.. went to our local leon's in welland, ontario. purchased a mattress at a vip door crasher special for $599 plus tax (invoice # [protected])... garrett #[protected]/vend # 0298/description-queen mattress pt. pc. gel diamond.. salesman Jeff was writing up order for...

Mattress Firm / beautyrest mattress from mattress firm

Ru
Rumi Brambarova on Sep 24, 2018

I bought a mattress that cost $900 for a guest room and did not really start using it until later. After the initial warranty had passed (120 days) we realized we are not happy with the mattress, you have the feeling you are sliding off the mattress and not really comfortable. I filed a...

Mattress Firm / purchasing a bed

Ve
Verymad1234 on Sep 24, 2018

We purchased a bed at the end of July. Our local store sales person sold us last years model of a plush... We spoke with him the next day and bought this years model of the same bed but he then talked us into the opposite a firm ( Because evidently that is all he could get and he did not...

Leon's Furniture / bed purchase

Lo
London C on Sep 22, 2018

I was looking for a new bed and my uncle suggested I go to Leon's. The first time reps. Were amazing overly nice, but I could tell they weren't interested in trying to help me get a good bed, just wanted me to give them a sale (apparently they work on commission) I decided to go with an...

Rooms To Go / pillow top mattress sinking, again, again, and again!!!

Ep
Epy on Sep 22, 2018

Order #[protected] we are disappointed in the products that rooms to go has. I bought a mattress up until now I have had to return it because of sinking issues. I have gone to the store twice to pick out a different one and pay more and still have the sinking issue. I picked out one third...