Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Mattresses Complaints

Sort by: Date | Popularity

The Brick / mattress

Roz Ali on May 23, 2017
For the attention of: Mr. dave freeman - president Mr. edward leon - ceo (leons) _ Complaint 1: Sent may 1, 2017 Resending complaint about... Back breaking mattress — Dear sir. It is with great disappointment and dissatisfaction that I write this email about my painful experience...

Dreams / duty manager shocking behaving

Tinteanu on May 22, 2017
I went today 22.05.2017 around 4.00 pm to Western Avenue Dream store to change a bed cover and I end up collapsing in the store as the duty manager truly abuse me. I never been bully in my life but today I felt that the manager of that store she truly treated me with disrespect to the...

Super 8 Worldwide / disrespected by management

Wolf 316 on May 21, 2017
Super 8 WorldwideWe are on our annual vacation motorcycle ride from Illinois and headed to Colorado Springs. We stopped in here for a Over night stay. I'm head of Food Safety, my girlfriend runs a best western, another woman is a grade school teacher, another one owns a highly reputable hair salon and my...

Mattress Firm / mattresses and vibration system

Ted Harty on May 19, 2017
On 4//1/13 we purchased a split King with the vibrating adjustable box and frame from Mattress Firm. Total Price: $11, 286.88... For about 8 months, all was fine. Then I called and complained there was a problem. After 5-6 months of sleeping on a extremely lumpy bed I called many more...

Kingsdown / kingsdown king mattress.

Beware buyers! on May 16, 2017
Kingsdown One side of the mattress has a 2 inch plus indent/ sag. The other side is 1 3/4 inch sag. My husband weighs 160, I weigh 90. My husband can't sleep in the bed anymore because of pain. My 14 year old son weighs 115 lb. He is in emergency rt now with back pain from sleeping on this mattre...

ABC Warehouse / delivery

jim_vierling on May 13, 2017
5/10/2017 I went into the ABC Warehouse location on S. Pennsylvania in Lansing Michigan. The manager (Greg) waited on me and was very helpful and I purchased a mattress and box spring set. I asked him if they would haul away the old mattress and he said that it was included in the $59.95...

Stewart & Hamilton Mattress / stewart & hamilton mattress

brandiesue on May 11, 2017
I bought a pillow top queen sized mattress that after 3mo started to sink in. American Freight was aware of the defect and replaced it with no issues. Less than a year later I am still having the same issues. I don't want a replacement I want my money back so I can buy a Simmons Beautyrest...

Kingsdown / b kristen lxpt kg lp set, sb kristen lxpt kg mat

Fabs825 on May 11, 2017
We purchased our mattress and LP box from Sleepys on May 10, 2013. Gradually over time the mattress formed a hump in the middle of the mattress which made it very uncomfortable to sleep on. We did some research and found some suggested solutions to this problem including rotating the mattress and...

The Brick / Poor customer service and return policy

I purchased a mattress and springbox from The Bricks. Within two weeks of receiving it, we were not satisfy with it and tried to return the mattress /springbox; however, the receptionist informed us that they do not accept returns, only re-select. This was not mentioned to us when we...

Jordan's Furniture / mattress/box spring purchase

DonewithJordans on May 2, 2017
Purchased a new bed/box spring and took delivery a week later. One of the guys making the delivery had been sprayed by a cat the night before and he REEKED - it was all over his shoes which apparently he neglected to either wash or change and which he tracked into my house, upstairs and...

City Furniture / kevin charles mattress

Xiomara Alonso on May 1, 2017
Worst customer care ever! in store and on the phone with customer service. Purchased a mattress for $600- not what you would call a cheap mattress. Three months later, the mattress is defective and I now have to come out of pocket to have it inspected ($50), spend 3 hours to reselect...

Mattress Connection Los Angeles / unethical operation

HonestReporter on Apr 27, 2017
Mattress Connection Los AngelesConsidered filing this report for a long time. The public should know what an unethical outfit this company is. Mattress Connection is a company based in Los Angeles owned by Tony and Joann Bartz. For over a year, I was a store manager for the Bartzs. I was called and recruited to come to...

Sears policy / Mattress

weltz on Apr 26, 2017
Policy of Sears is to only do 1 comfort exchange or return and after first mattress purchase being way too firm, like sleeping on cardboard, we exchanged for the first one I had picked in the store, a plush, pillow top, cushy one. I like soft cushy and this one I knew would work, it was so...

Mattress Firm / customer service (or rather lack thereof, and inability to receive my refund

d brog on Apr 25, 2017
To whom it may concern RE: customer service and refund Date: 04252017 I purchased mattress and was informed by the sales person (manager), of the date and time for delivery and the delivery persons would call prior to delivery. The notification time I was given by the sales manager, passed...

Sears Brands / beds and warranty claim (do not buy any bed from sears)

Andrew1979 on Apr 23, 2017
I purchased two Beautyrest Mattress, base and metal bed frame. I paid for them to be delivered and installed. The bed (mattress) we use all the time has started to sag in the middle. My wife and I continue to complain about bad back pain when we wake up. I called Sears and they asked me a...

Sleep Country Canada / beauty rest elite - larissa mattress

CWink on Apr 22, 2017
I bought a bed from Sleep Country a year ago, had to return it after a few weeks because the pillow top material was so poor that it was crushed by just me sleeping on it. I exchanged the bed for the same one, Beauty Rest Elite - Larissa, but without the pillow top. This bed is garbage...

Zoxoro / Item never arrived

precise build on Apr 18, 2017
I brought a king size bed, paid November 2016, item has been paid in full but has never arrived. Dear Jae Dixon, Thank you for shopping with Zoxoro.com.au. We will send you a confirmation once your order has shipped. Order 3324298 Order Content: 1x Classic Brands 8 Inch Instant Foundation...

Furniture Galore Frankston / mattress - not delivered, poor customer service

ZQQ on Apr 17, 2017
I had purchased a mattress and bedroom suite. The bedroom suite and mattress were ordered from the Frankston store and I was not given a Queen Mattress (as ordered) but rather a King Single. I notified Furniture Galore and I was told I needed to wait until the Monday so it can get...

Sleep Country Canada / leep country canada mattress

DespinaA on Apr 17, 2017
A mattress we purchased 4 1/2 years ago started to fall apart. We had followed all the recommend steps that the sales associate went over at the time of purchase, but it turned out that the mattress was clearly defective. We went thought the warranty process and were approved for a direct...

The Brick / mattress warranty

Asusmike on Apr 11, 2017
I went to buy a new bed that was on sale then was told there beds have a 10 year warranty so I said I bought my bed in 2011 he then told me to talk to customer service so I went to talk to them and they told me that yes my bed was under warranty and they would send a inspector to come and...
Contact Us


Where Should You Put Your Money?
Where Should You Put Your Money?
more videos More Videos

Reply to