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Mattresses Complaints

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Dreams Store in Uddingston / air bed

Mrs Collins on Dec 18, 2018

Bought the air bed from Dreams store in Uddingston August 2018 just for occasional use for Guests bed was alright till November then started to continually lose air so if anyone was staying the bed had to be continually pumped up during the night which is no good Firstly complained to...

Rooms To Go / living room sofa set

Darlene Tarvin on Dec 14, 2018

Rooms To GoI purchased a 3 piece sectional in 2017. They replaced the whole set in July 2018. The loveseat material is starting to split again like it did the first time. I have only had the loveseat since July this year. They will not do anything because its been past a year since I bought the...

Rooms To Go / mattress sagging only 3 months after purchases


A temperpedic mattress was purchased in september on a rooms to go credit card, that started to sag, only after 3 months and let me add it was not a cheap mattress. Had a big ordeal trying to get a tech out to look at it, tried to get time frame that was acceptable cause of my job 3 time...

BJ's Wholesale Club / cancellation of order

gtickey on Dec 12, 2018

I had placed an order (order number [protected] ) for a Sealy Response Premium West Avenue Cushion Firm Queen Size Mattress with White Glove Delivery & Haul Away on 11/11/18. Last week I received a call about setting up a delivery. I scheduled a delivery for today. I am a physician and took...

Ashley Furniture Homestore / tempurpedic mattress and adjustable base

Robin t 42 on Dec 11, 2018

Purchased bed and base from Ashley store in New Jersey . Delivery people refused to take my old bed and gave me the wrong adjustable base . Called store told me to call customer support and also gave me a number to pick up old bed, it was a local habitat number . When I called the store...

Aaron's / beautyrest bed

Sara and Anthony Fowler on Dec 10, 2018

Aaron'sI leased a softer bed due to my back problems. Herniated disk, and fractured tailbone. I leased it and after a month of having it give or take there would be a divot or a large indentation where I sleep. I toss and turn at night due to my back problems and as I toss and turn I am assuming...

Macy's / damaged property during delivery

plk61 on Dec 5, 2018

Our lightpost and light were damaged and broken when our mattress was delivered . I immediately called the Customer Service line and filed a report. Several calls and weeks later, a representative contacted me to file another report which i did and submitted photos. It has been over 6... / Hudson's Bay Company [HBC] / mattress delivery

Jonathan Song on Nov 28, 2018

Hello, On November 18th, 2018, I purchased a queen size mattress and box spring from the bay located at 1400 guildford town centre in surrey, British Columbia. Order number [protected]. I was provided a paper receipt with the delivery date as November 28, 2018 between 8am-6pm. It did not...

Mattress Firm / the mattress we bought from mattress firm

Dagmar Howe on Nov 27, 2018

Mattress FirmOn 11/14/2017 we bought a mattress from Mattress Firm Largo #[protected] Ulmerton Rd. Ste 854, Largo, FL 33771, Phone: [protected]. Today, 11/27/2018 the mattress is very saggy and is giving us back aches and it has lost it's ability to support our bodies. We bought this mattre...

Bensons for Beds / expensive mattress started sinking after six months

Ansy on Nov 26, 2018

It took me months to find the right mattress then six months after paying for this expensive mattress it started to sink in each side (even though much of our time was spent away in Spain so not over using it). We are not heavy people. We followed all the guidance and care of the mattre...

The Brick / staff manners

Gordon McIntosh on Nov 26, 2018

I am writing to you to share my 2018 Black Thursday's experience with you. I had seen the Brick's Black Friday Sales Flyer and noticed that they had a queen size Beautyrest "Willow" mattress on sale for $489 for 3 hours only on Black Friday. I went to the Brick Warehouse at South Common on...

Mattress Firm / store manager cherry rd. rock hill, sc. chris bryant

TW1700 on Nov 22, 2018

Sirs: Your manger at this store list Mattress firm on his personal face book profile with your logo and states he is the store manager there. He has taken store pictures, and asked customers to come in for sales consistently as a spokes person for Mattress Firm. However on the same page he... / cancel item (queen mattress)

Emy Gaco on Nov 22, 2018

Overstock.comWhen I bought the queen mattress set last monday (11/21/2018) at 8 pm, and next day I recieved an email saying it will take 6 weeks to arrive, when in your website the product I choose said 3 to 6 bussiness day so you are laying in the dates for delivery, there are mattress that says 1 to...

Pos Malaysia / tiada rekod penghantaran

bibifazeerah on Nov 22, 2018

Pos MalaysiaPada tarikh 31/10/2018 barang saya telah dihantar melalui pos laju domestik yang bernombor eh919483287my daripada pahang ke sabah. Sampai ke hari ini 22/11/2018 saya tidak menerima barang tersebut malahan tiada rekod dalam sistem pos laju domestik. Mohon pencerahan apa masalah sehingga...

Sleep Country Canada / refund and very rude treatment

Jazzxx on Nov 20, 2018

Open Letter (complaint) to SleepCountry Canada I am writing this, as I had no choice left. A couple months ago, we bought a new queen mattress at Red Deer store, as we are SleepCountry Canada loyal customers for more than 15 years. The sale person was very helpful, and professional, his name...

Bensons for Beds / mattress

Paul fitz on Nov 20, 2018

So I pay £900 for a mattress that is not fit for purpose. It feels like your falling out of it as it slopes down either side resulting in my wife and I not sleeping properly and now suffering from bad backs. Bensons tell us it's not faulty which basically means they've got my money and are...

Intex Recreation Corporation / intex queen size air mattress

Shawn42 on Nov 16, 2018

I bought this on May 28th 2018 have only used it a few times and last night was using it and one of the seems on the inside busted lose and made a huge bubble all the down it this thing is a piece of junk going to try to call Wal-Mart tomorrow and see if it is still under warranty or if...

Homechoice / mattress

Pokkel on Nov 13, 2018

HomechoiceI ordered a Sealy bed a few months ago however the matress was too high as i was pregnant at the time and asked for an exchange.the bed was replaced by a restonic however the matress was flat and spring making a noise.i again asked for an exchange and i received a different matress which...

Better Homes and Gardens / queen size bed sheet set

sillysally2127 on Nov 9, 2018

I purchased a set of queen bed sheets. I bought them from Walmart about 4 months ago they were a beautiful light blue color with the elastic band all the way around the fitted sheet. I loved them until they started to fray and now have become holes (two) I know that sheets are supposed to...

The Brick / #3 beautyrest mattress/ sales and service

Lynn1228 on Nov 9, 2018

The BrickWe purchased the #6 mattress and boxsring beautyrest hotel collection but after 3 weeks we found it was to soft. We traded it in for a #3 the firmest one in the collection because I am a stomach sleeper with back issues. We spent $2000. We had the #3 mattress now for only 4 weeks and it...