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Mattresses Complaints

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Leon's / Customer service at the showroom

Anna Gorbunova on Mar 23, 2017
Hello, I have purchased a mattress on March 22nd at Leons at Sherway Garden Location. We went around the store, tried all of them and finally found what we thought was a good deal. We asked a salesman whether it is coil, he said yes. Now I am looking at Leons website and it is not a coil, it...

The Brick / Defective mattress

Vanessa Leila on Mar 20, 2017
This has been nothing but a mess. I went to your queensway location yesterday picked out a mattress and had delivery set up. The assistant manager checked my file and notes and let me pick out any mattress. The gentleman working said I could pick any mattress as the notes in the file...

Target / Customer service / air mattress

b. carr on Mar 15, 2017
Will never shop there again. Bought an air mattress. After blowing it up, we noticed someone had tried to tape a hole. Carried it back and the customer service desk returned it for another one. I asked them if this one had a problem could I just get a refund. They said no problem if it wa...

Raymour & Flanigan / Matress purchassed from raymoore and flannigan

H A on Mar 14, 2017
I was in touch with the store who referred me to a area supervisor about my mattress of only a bit over a year later that I paid 2, 000 for it is sagging so badly that am unable to seep on it after the store sent a person with a metal object who told the store that it is sagging, but only...

Leon's / Order delivery process

melo.j.a on Mar 9, 2017
I ordered a mattress online and it told me that delivery will be on March 18th. I called customer service asking if it's possible to have the item delivered earlier and someone said she can move it to March 8th. Then she passed the line to someone else who came on the phone and said that...

Serta / Mattress bought at walmart

JeanJuneau on Mar 7, 2017
Purchase a full size mattress at Wal Mart in Oakdale La on Sept 13.2016. The mattress has a sink hole where I been sleeping. I am not very happy that it has not lasted to long. It said it have a five year warranty. I would like know if there anyway to find out if I can get a replacement. I...

Serta / Product and service

FelStan07 on Mar 7, 2017
SertaWe bought a Serta Osteo pocket Luxury latex mattress from Beds for Africa in Springfield Park, Durban on 6 November 2008 (R6200). In November 2016, I noticed the springs protruding from the sides. Unfortunately we left for holiday in Australia came back for a month then off to China for...

Leon's / Mattress delivery

JennaNiedzwiecki on Mar 7, 2017
March 7, 2017 To whom this may concern, I am writing a complaint because I am beyond frustrated. I ordered a mattress a couple weeks ago and the delivery was set up for today. I received a phone call this morning saying Leons would be at my house between 1-4pm. I then received a phone call...

Mattress Firm / Simmons beautyrest queen

Debbie0829 on Mar 2, 2017
I have a simmons beautyrest that is sagging on the right side and the storage box spring is broken. After having inspection kit and sending pics, I was given a $1210 credit and purchased a replacement, on delivery was told there were stains on my mattress. To look at the mattress they...

Diamond Mattress Company / Diamond cadence eurotop mattress — full size — adjuster friendly

queeniejenkins on Feb 28, 2017
I purchased the diamond eurotop mattress adjuster friendly mattress several months ago at banner mattress. I bought the mattress based on the diamond website advertising which states that this bed is adjuster friendly and has individually wrapped coils. My complaint and problem is.. I went...

Levin Furniture / King size pp generate cf pillowtop mattress

calvinator60 on Feb 28, 2017
Purchased a pp generate cf pillowtop king size mattress and I noticed in a few days that I was sleeping in a valley. And when I get up it stays there and doesnt come back. Its so bad that my head, back and legs are misaligned when I am laying on it. Their return policy is 20% and you can...

Allied Express / Delivery

embers on Feb 27, 2017
Purchased goods on 21 feb with 2 day delivery advertised from ozplaza they actually shipped the goods on 22 feb but the goods have just lain in allied expresses depot (40km away from here) for a week now. Shocking customer service by ozplaza and useless portal at allied express and...

Bobs Discount Mattress / Sorta icomfort hybrid

Icky Mattress on Feb 26, 2017
The original mattress we purchased had a tight spring coils and no foam rubbish. Unfortunately, we had to use the warranty due to sagging. When we arrived to pick out the warranty replacement, we were told that our original mattress was discountinued. We were told that this foam hybrid wa...

Banner Mattress and Furniture / Bed, pillows and sheets

Mitchell King on Feb 25, 2017
I have been a customer for over 14 years at the Cathedral City store. My In-Laws visited us from Long Beach and slept in our bed. They really liked it and wanted to buy one for themselves. I took them to Banner Mattress in Cathedral City where they purchased a bed on November 25, 2016...

Bradlows Morkels / Account

LUCKY Maseko on Feb 25, 2017
Hi. My name is lucky on 0729274944 Ive opened an account for a king seally bead at Protea Glen Soweto ... i was told that it can take between 3 and 5 working days to complete the account application process... i was approved and after 14 working days of constantly calling and visiting the...

Bob's Discount Furniture / Vibrance king mattress set

Thomas Thatford on Feb 21, 2017
On Feb 1 2017 my bed was inspected it was a replacement for a bob o pedic that I paid 300.00 more for. The bed was 7 months old and was sagging on both sides and there was a hump in the middle. Inspector said it was 1/4" from being defective . He said if it gets worse they will send...

American Mattress / Bed

Shannon0424 on Feb 20, 2017
They don't care about their customers at all! My parents got an adjustable bed because they thought it would be good for my dad whom has prostate cancer with bone mets. Anyways they went in one day to look at beds and got talked into a bed that costed $3500 (no joke! ) The only reason they...

HOM Furniture / ic appluse 2 ferm mattress icomfort quilte

Cindy on Feb 19, 2017
I purchased the Comfort firm on 12/04/16. The bed at the store seamed soft enough but a week into it I could tell it was firmer than the one in the store. the salesman said I need to try it for at leased 30 days before I could return it. so it is now Feb. 17th and we go to the store to...

Tempur-Pedic / Tempur grand

TAndersen on Feb 17, 2017
Tempur-PedicMy husband and I purchased a Grand from Tempur in 2009 for about $11000 with the bases. It was a glorious bed for about four years. At the end of the fourth year however, we contacted Tempur because the bed was so soft and saggy. We submitted pictures and our invoices as well as the...

Tempurpedic / Wrong size and I can't return it

Naamadean on Feb 14, 2017
I bought a mattress from www.tempurpedic.com company and when I received it I was not satisfied with my purchase. Size of my mattress was incorrect and it was two times smaller than the one I paid for. I contacted Tempurpedic and asked for a replacement and they agreed to give me another...
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