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Mattresses Complaints

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Sleep Country Canada / Mattress not delivered at committed time, spoiled my whole Saturday waiting

Satpalbhatia on Aug 20, 2018

Hello Bought a Seally Optimum Guilford mattress from Sleep County Argentia Road outlet. The sales person confirmed the delivery date August 18, which is 10 days after my purchase. Received call from very rude delivery coordinator Time fixed for Delivery on August 18 was between 1-4 PM...

Mattress Firm / fraud!!! used mattress

mj3333 on Aug 17, 2018

FRAUD!!! I bought a NEW mattress but was sent a USED mattress. That is fraud!!! I want the mattress I paid for ASAP! I also want a discount for the disgusting experience!! It was very mushy and smelled like the had sprayed laundry detergent on it to get rid of the odor from the previou...

Jennifer Convertibles / foam mattress


I purchased a queen size foam mattress for my Jennifer Convertible sofa which has a queen size air mattress that no longer worked The salesman Ben# 6374 sold the foam mattress to me I told him that it was for the large sleeper three seater . I explained that the current air mattress wa...

Serta / mattress plus mcminnville tn/serta

Sjintn1105 on Aug 15, 2018

I was totally mislead about what mattress I was purchasing from Mattress Plus in McMinnville TN My Receipt says Blue Max 100 - They delivered a Blue Fusion 100 which is like trying to sleep on a bed of concrete. I tested the Blue Max at the store and that is what I wanted. He played the...

OJ Commerce / cancellation policy

Magic Jack on Aug 13, 2018

OJ CommerceI placed an order on 8/11/2018 through Amazon for a crib mattress and approximately 2hrs later I requested to cancel the order. I got a notice on Amazon that they were attempting to submit the cancellation and that an email would be sent when completed. Today (8/13/2018), I got an alert from...

American Freight / product paid in advance and was sold

Flanders Tammy on Aug 13, 2018

Back in May of 2018 I put a 3 piece living room set with recliner on layaway along with a queen size bed only. The total came up to roughly $1100 or so I paid 884.00 which it left a balance owed of like $200 or so. I informed the salesman Craig that I was doing a remodel in my house and...

JC Penney Company / mattress and base

Jose Cortez on Aug 13, 2018

On 7/8/2018 I purchased a mattress and base from JCPenney. The worst experience ever on delivery and customer service. At first everything seem to be working fine when the delivery company called to scheduled a delivery, 2 days later they called to cancel because both pieces had not...

Bob's Discount Furniture / return on unsatisfactory salesman

PriscillaB302 on Aug 13, 2018

On June 9 of this year my husband and I purchased a mattress and adjustable bed frame.. The purchase was made shortly before closing. The salesperson assured us that if we were not satisfied with the mattress we could return it. We called about 3-5 days later and were told we had to sleep...

Mattress Firm / customer service with staff and management at stores #4042 and #4078

Sheila Lowe on Aug 13, 2018

Mattress FirmI work with a nonprofit in Bastrop, TX. We are partnering with Salvation Army to provide financial assistance to families affected by Hurricane Harvey. We have worked with staff at these 2 stores for 4 families. Of the 4 we have had issues with 3 of them and how the store processed the...

Mattress Firm / salesperson

Moriarity4 on Aug 12, 2018

Me and 3 friends went to the Mattress Firm in Denton, Texas last night to get a mattress for a roommate moving in, we are very cheap and simple when it comes to buying things. It was the same mattress firm I bought my mattress from 6 months ago, apparently my mattress is now considered a...

Aaron's 6535 N Crescent Blvd Pennsauken. NJ 08110 / service/ general manager christy & regional manager anthony martez

Mrs. Graham on Aug 10, 2018

Had purchased a loveseat and sofa 5 years ago & paid it off on time. When we went back into purchase a Mattress and Boxspring signed form and put a deposit down with an expected delivery date. We already had an open account from previously paying off sofa & loveseat. The week went by we...

Mattress Firm / mattress protector

bd60tx on Aug 9, 2018

I purchased a Protecta bed mattress cover from Mattress Firm in 2013 in the store located at 1418 Texas ave. south in College Station, Texas. This product was $60 of an $800.00 purchase and came with a 10 year warranty. At the time of purchase I was told if there were any problems just...

Super 8 Worldwide / room issue

tanya u on Aug 9, 2018

when leaving the super 8 in Ofallon il I was flipping the covers back on the bed I slept in and found a used tampon. I told the receptionist and was promised my money back and a couple free nights, I received my money am still waiting on the free nights. This was especially bad because I...

Levin Furniture / brizas queen mattress

Sierra S on Aug 9, 2018

Levin FurnitureI ordered a Brizas Queen Mattress and Box Spring online from Levin on July 16th and scheduled the pick up for July 31st. My order number is 0716888ZSQQ. On July 30th, I called the store on Curry Hollow Road to make sure that I would be able to pick up the order on the 31st because I had to...

Bensons for Beds / snooze mattress

Paula goodson on Aug 8, 2018

Bought a new mattress from Bensons for beds sept 24th 2017 it was delivered October 10th 2017. We had initially thought of a firm mattress as my partner has had spinal surgery and he is troubled by back pain however after talking to sales man opted for medium firmness. We did try the...

Leon's Furniture / purchased mattress set from dixie dundas store - king size

lena galle on Aug 8, 2018

my name is Galle- 885 wetherby lane mississauga email is phone no here is 416-252-9381 ext 18815 i am trying to find the receipt but can't locate i am sure i am on your file as i keep getting marketing news about your products and sales. a quick response would be...

City Furniture / factory warranty for mattress

Mary0747 on Aug 6, 2018

I bought a mattress from city furniture in 2014. it's only been 4 years and my mattress is completely sagging in the middle. i called city furniture to inquire about the factory warranty and every time i talk to one of the customer representatives, inlcluding their manager, they explain...

Lastman's Bad Boy Superstore / mattress not fit, the store refuse to refund

Lian Yan on Aug 5, 2018

We bought a king size bed and a king size mattress from Bad Boy Ancaster store. It was delivered on Saturday, Aug. 4, 2018. My wife slept on it that night, but she wakes up next morning with her back pain. We went to the store the next day -- Sunday Aug. 5, meet the sale person who sale... / waterproof double bed mattress sheet protector

Nails masood raiz on Aug 4, 2018

Daraz.pkThe product does not resemble to the picture provided by the company on net. There is a joint in the near center of the sheet from where urine and liquid can pass. The size is not exactly 72*78. The quality is not good. Terry cotton shown in the picture is entirely different. Its size i...

Mattress Firm / bed delivered on wrong date to someone other than me.

lolita mcclain on Aug 3, 2018

I made a purchase thru Mattress Firm's chat line on 7/6 for a bed and a platform that I specifically wanted for my daughter who is going to college. I asked the salesman if I could have it delivered/shipped to where my daughter will be living for the school year and was assured yes but he...