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Mattresses Complaints

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Jennifer Fleiger regarding The Brick / tempurpedic king memory foam mattress

Jennifer Fleiger on Aug 16, 2017
I purchased a tempurpedic true memory foam mattress four years ago. For the last few months I have notice a sagging to the mattress and what seemed to be a breakdown of the mattress foam itself resulting in a silica like residue on the top of he mattress under the protective covering that...

Choice Hotels / my stay at a comfort inn

Ggg123 on Aug 15, 2017
Good evening. I am writing this correspondence to inform you of my recent stay at one of your hotels. My sister, myself and our children reserved two rooms in January for a stay in August of this year. Check in was at 3:00 and we arrived at 3:30. The hotel had a sign that asked guests to...

Artvan Furniture Co, / power base for full size bed

Manning Taylor on Aug 15, 2017
Bought power base for Full Size bed. After delivery, decided I wanted to upgrade to a Power Base with Massage. Said I could not return even though I was willing to pay for needed upgrade. Citing Company policy against returning Power Base. What a shame, on a $1, 200 sale. Help!!! After...

Pottery Barn / Williams-Sonoma / cannot get order even delivered!!!

CLB1969 on Aug 15, 2017
I ordered a mattress, foundation, bed, and nightstand from Pottery Barn Teen. The delivery did not have the foundation and had two mattresses instead. It has been SIX WEEKS since I placed the order, and I still have NOT received the foundation for my daughter's bed. This company i...

Mattress Firm / delivery

Sheila Miller on Aug 14, 2017
Mattress FirmOn Saturday July 29th we went to Mattress firm to purchase a NEW bed, we left excited that our new bed would be delivered on sunday July 30. Great customer service, couldnt have been more pleased with everything. Sunday Rich had put the old box springs out on the front porch to * help *...

HOM Furniture / mattress

Deb Berekvam on Aug 11, 2017
We bought a mattress 2 years ago. After bringing it home we asked that someone look at it as it slants towards the edge on one side when you lay on it. They looked at the base of the bed and said nothing was wrong with that or the mattress. 2 years later we cant sleep in it as it ha...

Sleepys/Mattress Discounters / mattress

Em143 on Aug 8, 2017
Do not buy from them No wonder they had to change the name of their company. I feel that they sell recycled mattresses. I paid over $2, 000 after taking their, so called, test on some machine. This was on tax free weekend. I paid for the mattress and pillow case protectors, as well the...

Mattress Firm / mattress purchase - horrible customer service

pencilsmear on Aug 6, 2017
I will never buy from Mattress Firm again after my experience with Kurt at the Springfield location. He was ready to put through the order with the full list price and I had to actually ask to be charged the advertised holiday sale price. I also requested the advertised free shipping offer for...

Leon's / jenna mattress sku 29829003 and mattress cover healthguard

PatelD on Aug 3, 2017
Leon's We placed an order for a mattress (Jenna SKU 29829003) and protector cover (SKU 68900003) from this store (@Vega Blvd, Mississauga) on 9th July 2017. The mattress was at a discount price for $599. The regular price for that mattress is $949+Tax and the invoice also shows that this was a...

Sleep Number / delivery personnel of sleep number was awful

Lamorindad on Aug 2, 2017
Sleep Number I’m not a Sleep Number customer and will never be one. Their delivery truck trespassed on my property and damaged a bridge and utility wires and pole, and their only excuse for such reckless and irresponsible behavior was that they were misled by the GPS, while actually the GPS was correct...

JCPenney / mattress ordered

Brittany.2810 on Jul 31, 2017
Hello my name is Brittany rhoades my grandfather Donald jones had ordered me a mattress and had it delivered here not even 2 months ago. The mattress is very poor quality and you can hear the springs inside trying to pop through the mattress already. This should not be happening I am not...

Tepperman's / delivery for mattress exchange

Barbbbb on Jul 30, 2017
Staff that DOES NOT CARE I have a sleep beauty mattress that has been approved for an exchange, as the mattress is 5 years old and is garbage!! The problem is I was told I have to pay for delivery! I have expressed to the staff I am a single mom and on a strict budget, if I could have...

Serta / merit iseries

Deb-be on Jul 30, 2017
I purchased my iseries mattress from Haverty's Furniture in Jan. 2015. Within 30 days it had noticeable depressions in it. I am 5 ft., 115 lbs. I called Haverty's- they came out with a replacement, but said there was nothing wrong with my mattress. It's now been 2.5 yrs. since I bought it-...

Super 8 Marietta GA / bed bugs at marietta ga super 8

Kristin Seamen on Jul 30, 2017
Super 8 Marietta GAThe night manager Joe Patel was very rude and the room we got had bed bugs and the second room we went to had them also. I told Mr. Patel and he told me he wouldn't look at it and was still being rude as I told him then he proceeded to tell me to go find another hotel and couldn't give me...

Mattress Firm / quality of. mattress, lies

Reuben1961 on Jul 29, 2017
We purchased a mattress that we thought was of high quality, but it's not. The mattress is sinking on both sides and a hump in the middle. The box springs sound like they are broken, when getting in and out of the bed. We reached out to the store where we bought it, the manager told u...

Beds.co.uk / divan bed purchase

Craigls on Jul 26, 2017
Do yourself a favour and do not buy a bed from this company. Worst customer relations experience I have ever had, to the point I feel so exasperated my only outlet is online. This is the high level experience I had: 1. The mattress got delivered outside of the time I had arranged 2. The...

JCPenney / mattress purchased, never delivered, but charged on credit card

Joseph Nonnast on Jul 24, 2017
JCPenneyThe mattress was purchased on 7/1/2017 at the JCPenney store in Colorado Springs, CO. Order number: 086311872509. Customer: Linda Nonnast. We have the receipt. The mattress was never delivered and apparently cancelled by someone, but appeared on Linda's JC Penney charge card. Linda ha...

Mattress Firm / sales rep was inappropriate

Sherry Mahaffey Murphy on Jul 23, 2017
My daughter and I visited one of your stores in Christiansburg, VA today July 23rd 2017. We came in to inquire about the Queen Mattress on sale for less than $200. The salesmans name was CJ and I told him that I am looking for a new mattress for my daughters new apartment. He asked if she...

JCPenney / Picture of product misleading

TammyTowler on Jul 21, 2017
JCPenneyOn 06/27/17, we ordered a Sealy Essentials Ivory Treasure mattress and box springs. When the ordered we were very disappointed to find out the mattress in much thinner that what is shown in the picture on the website. In the picture the mattress and box springs appear to be the same...

JCPenney / mattress purchase and delivery

Mrs. Hmb on Jul 19, 2017
I am a JCP customer who resides in VA. I placed a phone order for mattresses for 90 yr. old mother in NC. The order was made from the 4th of July sale booklet. The order was made late June. The sale was on a Queen Set but I specified that my mom needs a Full set and 1 top mattress. I...
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