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Landline & Home Phone Providers Complaints


Necc Telecom alias Maple Call / unethical transfer account from necc to maple

John Mathiew on Feb 4, 2019

I called NECC at [protected] and their message system says that "we are out of business, we are sorry" but they don't mention anything about being bought by Maple Call Inc. My invoice is for International Discount Fee of $4.99 and for Operational charge of $2.99. Before any payments request...

C S Orton / no service

Tina Orton on Dec 27, 2018

I phoned Telkom on the 6/12 to report that the wind blew my telkom line ([protected]) off my roof. Promised it will be seen to. Got a reference number 18/1206 995 which I later learned does not exist. I phoned again on the 11/12 and got another reference number 18/12/11 2694 as well as an...

Bell MTS Canada / complaint

toddv21 on Dec 21, 2018

All my neighbors have bell fiber and bell declines me. I had a service technician come out and said I need a new phone line and he made calls for me to get approved for fiber and got approved for spring. He called me and said if I want it quicker I can pay to make the fiber access under... / interpreting services

Annabelle Withford on Nov 18, 2018

Stay away from, they are scammers. They'll make you lose business and money. They use google translate to communicate in English. Appalling customer service. They have two different Terms and Conditions pages, in which they state completely different things so that they...

Rupert Gous / telkom fixed line and adsl

Rupert Gous on Sep 3, 2018

Rupert GousDear Sir/Madam Re: Wrongly installed new line instead of transfer my wifes line/account into my name. Tried to correct it now for 7 months-- Telkom Account nr [protected] and [protected] Telkom contacted me in December about promotions. I told them over the phone that I have an account...

Neil Levinson Enterprises / customer service billing

Neil Levinson on Aug 27, 2018

I am a new customer of Cox. I had my triple package installed in my new smart home. The tech who installed everything told me not to install the modem in the smart panel which I told him that's where is should go. He insisted that it be installed in my office. Later when Amazon came out to...

eXpansive / pathetic service and cancellation of contract. account no [protected]

Colin Chapman on Aug 4, 2018

eXpansiveGood day I cancelled my service with Telkom last month out of pure frustration with the pathetic service being received. I have complained for over 15 years about the shocking connectivity I have been experiencing. Little wonder if this is what My Telkom connection looks like. See attached...

Julie Fredericks Trading as Juldav Logistic Solutions Pty Ltd / neighbour telephone line installation - my king palm tree used a s pole

Julie Fredericks on Jul 22, 2018

Julie Fredericks Trading as Juldav Logistic Solutions Pty LtdI complained about my King Palm tree being used a a pole to install a telephone line tome neighbor across the road. I have removed it informed my neighbor to get Telkom out to plant a pole and not to use my tree. however they used the tree again and cause damage to my property whereby the...

Altice / rude customer rep duane

Susan DeGen on Jul 6, 2018

today, 7/6/2018 at 12:45 p.m. tried to get in touch with Altice to return as a customer, my first mistake. Initial call said long wait time we will call you back, which they did 5 minutes later, then I was on hold for 10 minutes after their call back to me ?? after being transferred to 2...

Philippine / phone & internet

Edward Ramos on Jul 2, 2018

I had complain abount not having any dialtone & internet since 6/16/18. I've spoken with a couple of reps, supervisor & even a manager who had promised me so many times about bringing a dispatch to our premise. Its been more than 10 days and yet there was still no tech that came. Another...

Orange Mobile Spain / billing for a package deal not provided

LizzyGreen on Jun 2, 2018

Orange Mobile SpainElizabeth julie wilks green Las colinas 36 11312 torreguadiaro Cadiz Nie y2729351r Email liz [protected] Billing for a package deal not provided. In october 2017 I signed for a broadband/tv/mobile sim package deal. After chasing the installation of the telephone//broadband...

Tekom / landline

Gert Ochse on May 16, 2018

My landline has been out of order since March this year due to lines not operational. (cable theft ?) To date these lines have still not been repaired. I cancelled my contract with Telkom effective 1 may 18. Please be advised that I am not paying for a line/ service that is not...

Frontier Cable / payments

Sandy Harrison Smith on Apr 9, 2018

The worst cable company ever. They make up their on rules . I had cable service for almost 6 years and one of my promotions was expiring so I call customer service. They entered early termination on me which I did not order and my bill tripled. I called 16 times in 5 weeks time with each...

Golec's Mower Repair / early termination fee

battey on Apr 5, 2018

I got a call from birch comm. On march 13 th and they told me they can save me money on my phone bill. They never told me that their is a early termination fee of $200.00 I received a bill from my previous carrier and they wanted to charge me $200.00 for early termination. I called birch...

Telkom SA SOC Ltd. / unauthorised debit orders

PrivateMan on Jan 29, 2018

I do not have an account with Telkom SA SOC Ltd. (South Africa) anymore having cancelled my account by email with Telkom on 17/07/2017. The number is inactive. ADSL was cancelled prior to the line cancellation. Telkom still debit my bank account with R200 every month. Their staff can...

AW Van der Walt / landline/adsl

Alta van der Walt on Jan 26, 2018

My landline is out of order since Tuesday morning. I am getting no joy of the personnel who is supposed to be supportive to see if the problem can be sorted out as soon as possible. Message the whole time is that a technician has not yet been assigned. Why am I paying Telkom if there is no...

Rupert Van Zyl / telkom menlyn shop

Rupertvz on Jan 19, 2018

I am very Frustrated with Telkom's poor service levels! I went into the Menlyn store on the 15th of November 2017 to upgrade a 50Gb LTE (month to month) contract to 100Gb (month to month). The consultant was not properly trained and issued a 100Gb - 2 year contract instead. After...

CTA Logistics / landline & internet not working

ctalog on Jan 4, 2018

We laid a complaint about landline & internet not working since last year JUNE 2017, and one of your technician came last November & check the problem and told us he cannot fix the problem as the cables has burnt but till today no one has ever came, I mean its bees 6mnth now...

Kobus Gildenhuys & Associates / out of order landline - lack of technicians to repair line

Kobus Gildenhuys on Dec 19, 2017

Good Morning I reported a fault on the land line, no dialing tone and cannot receive any calls. This fault was reported on the 6 December 2017. Fault no 143CNK061217. I was told that a technician will be sent out as soon as one is available. I called the call centre again on the 8/12/2017...