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Landline & Home Phone Providers Complaints

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Assurance Wireless / phone not working properly

james S. Jacobs on Dec 17, 2018

Hello, my name is James S. Jacobs and I've been having a really hard time getting another phone because my phone dose not work properly... I have called customer service on many occasions but with no avail and I have even tried to reset the phone with #72786# many times and nothing help...

Singtel / singtel fibre installation and mio tv

LOWE Lowe on Dec 17, 2018

From 16 Nov 2018, I managed to contact Singtel customer officer for scheduling appointment for relocation of my singtel line and MIO TV devices to my new BTO flat in Tampines. I strongly emphasis on data point connection for 3 sets computer which Singtel installation team must ensure on...

Philippine Long Distance Telephone [PLDT] / billing

BeBe Rica on Dec 14, 2018

Philippine Long Distance Telephone [PLDT]I keep receiving regular emails regarding billing matters from PLDT for account #[protected]. This is not my account. I have no account nor have I ever had an account with PLDT. On Nov 21, 2018 I communicated my concerns about this with PLDT representatives via Facebook and thought the...

Telkom SA SOC / service cancellation query

MarietVisser on Dec 12, 2018

Telkom SA SOCI canceled my Telkom landline in June 2018. The number [protected]. I used to rent the place where this line was held, I moved out at the start of July 2018. Thus I have no use for this line, and there are new tenants in there. I tried cancelling online, but there was no cancellation button...

Etisalat / closing down the account etisalat dubai, uae, [protected], dumitru valentin dumangiu

Dumitru Valentin Dumangiu on Dec 11, 2018

EtisalatBefore leaving Dubai, UAE, to relocate our self in our country, Romania, we have tried to close down the Etisalat account. The 1st request was on 22nd October 2018, [protected] . On 29th October 2018 the account was still opened, again we have received a new number: [protected] Seems on 6th...

Telkom SA SOC / telkom small business phone line

aspirefinsg on Dec 10, 2018

We logged a call with your call centre that our phone line was dead on the 3rd of Dec and was allocated a Ref Number: 10CRI031218. The phone is not working and the internet line is unstable. They promised to send a technician but to no avail. No one seems to be accountable or willing to...

AT&T / at&t/directv package unethical behavior

atusa on Dec 7, 2018

i am tired of calling these two companies to solve the problem. they don't answer, disconnect, you wait for hours on the phone and when you talk to someone not more than 15 minutes, they disconnect in the middle of the call. reps now are aggressive some from far east which mostly do not...

Globe Telecom / billing/charges

hungryfood12 on Dec 7, 2018

Globe Telecom charges its customers if it calls their complaints department. This is so ridiculous that I really am tired of posting so many complaints about the services rendered by this Philippine Telecom company. It is not simply worth the hassle to use its products. My blood pressure...

Telkom SA SOC / sim card for telkom line

June ensor on Dec 5, 2018

I have been trying to get a sim card for my new land line phone for the past7 weeks, every time I phone I get different information regarding what to do, please could you sort this out or I will have to cancel my telkom line, I have been a customer forc43cyears never had problems. Home...

Jumia / bought a phone

John Irungu on Dec 3, 2018

Hello I completed my online purchase of a phone worth 24000 and was deducted from my bank then i got a notification that jumuia has not received an order.I have called the contact centre on numerous cases and no agent is giving me a clear answer on what to order number is [protected]...

Telkom SA SOC / unethical behaviour

Gregori Bezuidenhoudt on Nov 30, 2018

Re - [protected] Good day I would like to place on record that I want the telephone service terminated. I have run into financial difficulty and cannot afford the subscriptions. Telkom has been charging me for a service for months now that has not been delivered due to line suspension. This i...

Telkom SA SOC / connection 3g flla wifi phone

Van Rillaer on Nov 26, 2018

In september 2018 we received a call from telkom that they are changing copper line connections through 3g wifi phones due to the theft from copper airlines in the area of swellendam (western cape), and would provide us with 3g flla wi-fi phones. Client number or account number [protected] They...

Telkom SA SOC / order a adsl line

CarenH on Nov 22, 2018

I did order a ADSL line for my house, paid the deposit on the 5th November and up and until today the 22th November nothing is happening and receive a sms yesterday to say that I must pay my deposit. Several mails sent without any luck to installation. Very poor and bed service from... / interpreting services

Annabelle Withford on Nov 18, 2018

Stay away from, they are scammers. They'll make you lose business and money. They use google translate to communicate in English. Appalling customer service. They have two different Terms and Conditions pages, in which they state completely different things so that they...

Telkom SA SOC / telkom account and dsl line

roline on Nov 16, 2018

i apply for a adsl line at telkom and they told me to pay a deposit of 700, which i did on 28/06/2018. We phoned and waited and the wifi was installed on 27/09/2018, but in the meantime they billed me every month, I phoned and explained I wont pay for something I dont have. Oct they send a...

Telkom SA SOC / [protected]_1

PaulwB on Nov 15, 2018

Telkom SA SOCMy 20 MB line was never fixed and my speed stays on 2 Mb for a month now and i haven't received my router since i got this package in January 2018, a technician was here and said they need to replace my cable, one week later i called and there was no reference of the fault and said they...

TDS Telecommunications / internet and phone

Rock Hudson on Nov 6, 2018

I have had nothing except FRAUD with your company from the start. I have gone in person and paid for my bill every month and still my services was cut off twice and ALL of my deposits were taken. I have received duplicate original bills in 2017. I even closed my original account and opened...

Telkom SA SOC / billings and inactive internet / wifi line since feb 2018

Verashna on Nov 5, 2018

I have been having endless issues with Telokm - I have not had internet / wifi services since February 2018, and now my landline is completely dead, but I am still being charged. Below are all the efforts I put into resolving this issue, however there has been not one competent agent ...

Cogeco / billing

Dick Flindall on Nov 4, 2018

I signed up with Cogeco at a home and garden show at Westbrooke Ont. I was given a promotion for a year that was very satisfying to me. I was hooked up and started the promotion in April of this year. At the end of August we moved from a house to an apartment building. There are multiple...

Telkom SA SOC / i've tried to cancel my service with telkom many times but nothing gets done to do it from telkom's side.

Charmaine BE on Nov 1, 2018

Telkom SA SOCI've tried to cancel my service with telkom many times but nothing gets done to cancel it from TelkomsSA side. I have been having problems with my adsl line for months. June month I've cancelled my services with TelkomSA online and via email to the provided email address on their site...