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Internet Providers Complaints

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Globe Telecom / broadband

Sp
Sparky Spirit on Apr 25, 2017
I have been told I've used my 50gb up in ten days. BS Last month you told me the same thing and I believed you, but with much doubt. I am internet/computer savvy with lots of experience at knowing what the data hogs are in and on the internet. I have made sure I don't have any hogging...

Philippine Long Distance Telephone [PLDT] / pldt relocation

Jo
Josie Briones on Apr 24, 2017
The request has been submitted before PLDT installed the Internet connection plan at our original residence. So a week before that, since I already anticipated the relocation here in Silang, Cavite. I already made a request and informed PLDT to relocate our Internet here at Silang...

Yahoo! / Yahoo mail

Ch
Chris Ffinch on Apr 24, 2017
Dear Sir / Madam I am writing to complain about the non-existent customer support for the problem I am having with Yahoo! mail. I had an account (chrisffinch@yahoo.com) which I can no longer access. Access stopped late on 21 April 2017. I receive an "invalid password" message when I try to...

Cox Cable / unethical behaviour

An
anthony m deluise on Apr 22, 2017
04-22-2017/ 001 6610 072135604/ I just got my new bill in from cox, last month it went up 20.00 this month another 30.00 dollars. They give you no warning of increases, my bill last month was 206.39 I sent in 186.00 leaving a bal. Of 20.39 saying I am not paying any more. Their response...

Globe Telecom / globe prepaid services

Ez
Ezra Cruz on Apr 21, 2017
My internet connection keeps being disconnected even my other globe sims have good connectivity. They claim their service is excellent but I experienced worst. Now I know what to expect from this ISP. I am switching to a different ISP soon if they can't fix this ASAP, I think my sim is the...

Windstream Communications / internet service

De
Deylynn on Apr 21, 2017
My internet has not been working for approximately one month. The modem was replaced but I still continue to have issues. The trouble ticket was opened April 5th. I am still trying to get someone to come fix it. Windstream keeps telling me they will be out to fix it, but have not been...

Telkom SA SOC / Increasing data limit without my consent

Sh
Shaakira07 on Apr 19, 2017
I am utterly disappointed in Telkom. Many people have warned me about their terrible service but I gave them the benefit of the doubt. I have my LTE contract with them since last year. Upon getting this contract I asked for my internet to be capped once the data has run up as I had only...

ATT Uverse / bellsouth email client premium support charges

Ch
Chuck Frans on Apr 18, 2017
4/18 630 pm. Had a problem with sending emails. Looked at the ATT website for client setup. Stated to put in inbound and outbound server names with specific ports. Verified my settings were correct per the web support page. Emails still didnt send. Called tech support, support staff...

Philippine Long Distance Telephone [PLDT] / lost job opportunity due to pldt's poor net service

Ro
Rock Louie on Apr 17, 2017
I lost my job and been actively looking for a new one. An opportunity came but they required me to do a presentation. The presentation is highly dependent on net connection. Since I had a week to complete the task since it was given a day before holy week. But to my dismay, because of poor...

History Channel / A&E Television Networks / history channel - wow ch # 42

Je
jeeperscreepers on Apr 16, 2017
Upon ch selection, image gets larger AND upper top left screen has these words: " Receiving auto control signal (now)" and image across screen expands and bottom screen area too, closed captions, expands size, and second line of closed captions become invisible to read, as it is NO longer on...

Globe Telecom / broadband - unresolved billing problem

Au
aubrey rioflorido on Apr 15, 2017
globe you are seriously ripping people off!! i called in december 2016 for a subscription removal, so you wont bill me any additional charges, yet, no actions was done, my plan is just for 1299. come march, i was still being charged for those add ons that i am not even using and y bill...

CenturyLink / customer service/internet services

Ca
Caroly Ridolfi on Apr 13, 2017
We called for internet service for our home in Wentzville, MO 2 weeks ago. We were told that they account was only in my husbands name and they could not help me. My husband then called and had added my name (wife) to the account since I manage the household. I then called was given an...

Cox Communications / Internet, phone, tv, security system, cameras - all of them

Jo
johnwhitcombe on Apr 12, 2017
Here's the transcript from my call with Cox last night when everything went out. Estimated time to reinstate - 5pm, PST. Actual time of reinstatement, 1am the next day. Totally unacceptable. General Info Chat start time Apr 11, 2017 11:44:06 PM EST Chat end time Apr 12, 2017 12:00:14 AM...

Suddenlink Communications / monthly "paper convenience fee"

To
Tom Finney on Apr 12, 2017
Almost a year ago now, in May of 2016, Suddenlink instituted their new "policy" of charging hundreds of thousands of their customers $1 per month for a "Paper Convenience Fee." They are charging us $1 per month to MAIL US OUR BILL. Their justification is that they want everyone to...

Philippine Long Distance Telephone [PLDT] / plan upgrade

Re
reggie adriano on Apr 12, 2017
I called 171 to request for a plan upgrade last 02/04/2017 and spoke with Amie. She advised me she'll forward the request for the job order to be created and advised me to do a follow up after 48 hours. I called again 06/04 spoke with Michelle (if im not mistaken) and was advised no job...

tvmanuals.com / payloadz.com

Ka
Kaufman Mick on Apr 10, 2017
Payloadz owner Shannon just cancelled my account without notice, after I complained a number of times about multiple monthly deductions for digital download services at tvmanuals.com. My complaint: ‘Hi someone This is my last try before escalation to whoever is in charge of corporate...

ATT / uverse

Gr
grandwazoo on Apr 9, 2017
I don't know about a reply but att uverse in my area is the worst. it fails to work at least five times a day it is so slow that sling tv won't work even on the lowest quality setting. "and I am paying for elite service" elite my butt! even the phone quits when the internet go's down! the...

AOL / Thay won't take my money and send a bs message every day

Ro
ron stepp on Apr 9, 2017
I have 2 accounts with aol the first account is about 12 years old w/o any issues regarding credit card use. The second account is about 2 years old and I pay $4.99 each month for each account. About 2 months ago I was informed I needed to upgrade my credit info. I have obediently upgraded...

Etisalat / E life wireless connection not established till date

Mu
MUSTHAFA123 on Apr 8, 2017
I had made a request for change of location, it took nearly 2 weeks to transfer the connection, once the connection was made they were telling that my wireless router is complaint and i need to change it( kindly note that this router was perfectly working for the past 2 years, i had the...

PLDT / pldt bill credits, illegal upgrade to incorrect plan, incorrect bill computation

Ep
ephrem sumalde on Apr 8, 2017
PLDTI requested my ISP to finalize my bill due to illegal upgrade to incorrect plan. They upgraded it to plan 1699 family plan (5mbps) from family plan 1299 (3mbps) instead of the correct plan-1699 fiber (5mbps). It's been 3 weeks now and I have not heard from the products and service...
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