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Home Insurance / Warranty Complaints

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HMS Home Warranty / HMS National / Cinch Home Services / fixing the a/c unit

Me
Melissa & Brian on Jun 13, 2018

Buyer Beware!!! We filed a claim because our 4 yr old A/C unit didn't work when we turned it on for the first time this year since we just moved into this house in Feb 2018. We waited a week for HMS to send out one of their contractors (he has been amazing and gone above and beyond...

HMS Home Warranty / HMS National / Cinch Home Services / replacement of air conditioner

Am
Amy Bever on Jun 10, 2018

The worst company I have ever dealt with. I have a 42 year old air conditioning unit that they are trying to find an [censored] contractor to replace the compressor. Are you kidding??? I have been with no air for 2 weeks while these [censored]S go back and forth with contractors telling...

Choice Home Warranty / a/c repair claim

Ki
Kirk Lofton on Jun 9, 2018

I called Choice when my A/C was not blowing cold air. The technician was a no show the first time after I closed my business early to meet at the scheduled time. He finally came on Saturday. He said he needed to perform a leak test. He called to get approval after 2 hours on hold they said...

Choice Home Warranty / home warranty service - air conditioning repair claim

Ka
Karthic Sethuraman on Jun 8, 2018

On June 7, 2018, we noticed that our home was extremely hot inside with a temperature of 85 degrees Fahrenheit. We noticed the air conditioner unit failed. I submitted a claim with the "Choice Home Warranty" (CHW) around 1 PM to get the unit fixed. CHW did not respond to my claim till...

Choice Home Warranty / home warranty

An
Angela Hilt on Jun 7, 2018

DO NOT PURCHASE a home warranty plan through this company. They will only cover small dollar items and they find excuses not to cover high dollar items ie. evaporator coil for out AC unit. Their reasoning for not covering is because it was rusted. Duh...it's metal vs. moisture, it is going...

American Home Shield Corporation [AHS] / bosch dishwasher

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Susan Jay on Jun 7, 2018

I reported that my dishwasher was not working April 25, 2018. Today is June 7, 2018 and after 4 technician visits and multiple parts ordered...my dishwasher still doesn't work! I was assured that a supervisor "Pam N." would call me Tuesday morning, but I'm still waiting.I was just on hold...

ABSA Bank / house insurance claim no 3427859

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Verwey str on May 29, 2018

We had to move from the home that we own in witbank because of a job opportunity. We moved from our house on 06.03.2018. On 10.03.2018 vandals broke into the house and started stealing the stove, plugs, light switches etc. I eventually submitted a claim to the home insurance department via...

Southern Fidelity Insurance / homeowners insurance. homeowners beware!

Fl
FLBoatGirl on May 23, 2018

I had storm damage to my roof and it started leaking In March 2018. I called Southern Fedility and filed a claim. I've had this insurance company for over 12 years. I've never filed anything. They sent the adjuster out to assess my roof and interior damage. We had 60 MPH winds when my roof...

Real Legacy Assurance / home insurance

Ca
cantonvi on May 23, 2018

Pauline Canton & Douglas E. Canton, Jr. via Power of Attorney AARP Card # 317 204 308 9 Phone: (340) 626-7730 e-mail: cantonvi@mac.com Policy No. DPF 201213071 Claim No. 627046 Adjusting Company: Vericlaims Insurer: AARP Property and Casualty Insurance Program from Real Legacy...

Choice Home Warranty / warranty

Ro
RobynLynn on May 22, 2018

This warranty company is a complete scam and should be shut down in my opinion. I switched from my previous warranty company because Choice Home Warranty had high reviews on numerous consumer sites. I don't know what those ratings are based on but they certainly are not accurate. The sale...

Choice Home Warranty / home warranty insurance

Se
Seniour Douglas on May 18, 2018

My very 1st claim was an A.C. compressor. It was denied as preexisting. Eventhough the compressor was working at the time I purchased the home warranty plan and over 30 for contract activation). I received a long chain letter basically saying it is not possible for an air conditioner...

Choice Home Warranty / heating unit

Fi
fishinginc on May 16, 2018

Heating unit failed in my rental unit in Michigan. I was told CW had nobody to fix it in the area and to find my own repair person. This has happened the last several times I needed help with one of my units there (I have two houses that are rented). What good is it to have a warranty...

American Home Shield Corporation [AHS] / service on 5/14/2018

Da
Dale White on May 15, 2018

I have a remote control 62 in high-end fan I was not offered a fan that cost $30.00 from home depot 32 in no remote control with a pull chain. It was not similar features, or capacity, or efficiency, I was lied to on the phone by the company saying that's my only choice or $90.00. When I...

USAA (United Services Automobile Association) / customer service

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dpcltd on May 15, 2018

USAA customer service isn't...it is indifferent, inept, unskilled, innocently or intentionally. I've searched the web and read other reviews of USAA beginning with the BBB site. Go to BBB and read for yourselves; amazingly uniform complaints. BBB Face page shows [25] Positive Reviews [4]...

American Home Shield Corporation [AHS] / claim filed for pipe leak, that wasn't pipe leak

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Nessmarie84 on May 14, 2018

American Home Shield Corporation [AHS]We filed a claim on or about April 24 for what we guessed was a pipe leak. AHS sent out Budget Go over. The plumber couldn't duplicate the leak (did no other inspections except turn on the tub). Plumber assumed there was mold because of "leak". We had a mold company come out. They cut a...

Choice Home Warranty / a/c unit

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Rudyledesma on May 14, 2018

I have had this service for the past three years with Home Choice warranty I've had it repaired and looked at four times finally they have decided that it is not covered because of lack of maintenance. Unfortunately I do not agree the maintenance should have been done the previous three...

D.R. Horton / express homes division - our home

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Courtney Staley on May 12, 2018

In late August we had a leak in our wall come down behind the paint and bubble at the bottom. It tore up the drywall, window sill, paint, and I am sure caused drywall damage in terms of mildew. No one could come before Irma hit which just caused more issues and an additional leak. As we...

NVR Inc / Ryan Homes / customer care program/customer service rep

De
Dexter Brown on May 11, 2018

Hello my name is Dexter Brown, I just recently purchase a Ryan Home not even a month ago. On Friday 5/11/18 around 18:15 pm I noticed my garage door had come off the Track and bent a railing and a few screws had come loose. Around 18:28 I called the Customer Care Program, to see what can...

Choice Home Warranty / home repairs

So
Somerville gal on May 11, 2018

Every time I call to make a claim they find a loop-hole and deny the claim! This company is a rip off. They lie to people to get their hard earned money. Don't be a victim like me. I have called 3 times with different claims and every time they send someone out and I pay the $45 service...

Choice Home Warranty / warranty coverage

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Donna Matlock on May 7, 2018

Worst company ever, every time you submit a claim they come up with some bs reason that they will not cover the item, terrible service contractors mis diagnosis of failed parts almost every time . Will never recommend this company to anyone . All the service contractors that I have talked...