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Home Insurance / Warranty Complaints

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Hollard Insurance Company / refusal of legitimate claim

Howden on Dec 11, 2018

In December 2017 I boarded the MSC cruise to Mauritius and back to Durban in January 2018. I was collected by my friend and on arriving home and unpacking my large suitcase found the base had been so badly damaged it was not repairable I was told by a repair company. I made a claim and had...

Allstate Insurance Company / homeowners claim

Linda M Clark on Dec 10, 2018

Had water adjuster nickel and dimed every portion of the damage upon inspection but said "this is just a starting point". They ripped out my floor/ceiling in a huge kitchen and expected me to have everything repaired with $2800. The least expensive estimates I received...

Choice Home Warranty / heating/furnace

Mary Kaye Powell on Dec 9, 2018

Sunday December 2, 8:35am. Filed claim. This has been assigned 3 times. Each time I called the company that was assigned and they declined the order. All 3 have had too many problems with non payment, under payment and just plain poor communication. It is now Sunday December 9, 8:35pm and...

Public Service Electric & Gass [PSEG] / pse&g worry free home appliance warranty

JC03 on Dec 4, 2018

I was warned, I didn't believe them and am I sorry for doubting my neighbors. Like a fool I cancelled my manufacturer extended warranties on all my appliances and for no real savings I signed up for pse&g 24/7 worry free warranty. Big mistake. First go was with my washer, fist tech...

Choice Home Warranty / furnace repair/replacement

Phillip Richards on Dec 4, 2018

Policy # [protected] Claim # [protected] A claim was submitted for a furnace that was not properly heating at 34 Graystone in North Barrington, Ill.on 13 Nov 2018. It was assigned to a Mr. Bijon @ 4 seasons air control on 14 Nov 2018. He came out 3 times trying to fix the furnace and finally said... / rental home insurance

Lisa Rhodes on Dec 3, 2018

This company has an online page they don't use. My claims report from Hurricane Michael was ridiculously low. They did send me a small additional check, but I have no idea what the check is for. Totally unprofessional and utter lack of communication. The get an F in my book. I would...

Choice Home Warranty / run as fast as you can

Debi Kassin on Nov 29, 2018

If you're in the market for a good home warranty, this is not it. I had American home Shield for about 10 years. However, I switched to Choice because they were offering a much better rate. Well, you get what you pay for. They have so many exclusions and they make it so impossible for...

American Home Shield Corporation [AHS] / shieldessential

Anonymous Homeowner on Nov 21, 2018

Their contract is worded with weasel words and broad generalizations so that they can avoid getting out of paying. Today is the second time I have called a contractor out to be told what I called for is not covered. Both times have been for plumbing issues. In my contract the following i...

Choice Home Warranty / unethical service provider (technician) assigned - took $85 advance and did not return to do the job!

MahmudK on Nov 21, 2018

Cheated out of $85 and the technician failed to show up for the job!! Three days after placing a service request - a technician did show up around 6:00pm on Sunday 18 November introduced himself as being from A&J Mechanical. After reviewing the items we had issues with he declared that the...

American Home Shield Corporation [AHS] / terrible customer service and contract compliance

DW01 on Nov 20, 2018

It takes 45 minutes to an hour to get through to a service agent with a strong accent and poor understanding of English. My Garage Door Spring was broken and they refused service saying it was part of the door track!! I had previously tried to change my monthly payment to an annual payment on...

American Freight / bingo brown laf bump sofa and bingo brown raf sof

Firstlist51 on Nov 19, 2018

American FreightI purchased a sofa and an guardian vaule plan. The plan that they sold me don't cover the frame being damaged. I would like my 99.95 back and my furniture replaced. I only had my couch set one year and one month. Its been taring up for about 3 months know and with no response. The warranty...

Nationwide Mutual Insurance Company / claim on homeowners policy

Slasater1967 on Nov 1, 2018

Over a year ago I was informed that my home in Idaho was burglarized . I was visiting my son in California and had been gone for 5 weeks or there about. I immediately got in my car and drove back to Idaho without stopping. When I got there it was dark. My house was in ruins. I had no rear...

SA Home Loans / no service delivery for a claim that's been lock the 3 sept

Riaanl on Oct 31, 2018

CL 4292654 was registered the 3 of September .Shavonne is the person handling this. Very little if any feedback was given and today i found out that the only quotes they have is the one i got. Non of the services providers they sent, 3 in total, came back with a quote . The issue is that...

American Home Shield Corporation [AHS] / overall customer service response

Totally OUTDONE IN Kansas on Oct 30, 2018

It is totally impossible to ever get a customer service representative in less than 45 minutes in a hold status. I have been trying to get reimbursed for the cost to re-install a broken sump pump for over 30 days! What makes it even worse is the division responsible for outside contractor...

Liberty Mutual Insurance / home insurance

darlenkaren on Oct 29, 2018

Failure provide information about reinstate about reinstated fees of home insurance instead of I'm getting $447 after closing of my house they said I will only get $13 instead because of re instatement which they failed to disclose fees by reinstatement.felt I was deceived, ripped off, II...

HSA Home Warranty / gas boiler

B. Bartels on Oct 26, 2018

Friday 2:00pm Gas Boiler No Heat Condition. Home is 49 degrees. Friday 3:00pm Contact HSA, Create a Service Request. A Heating Company 45minutes away calls and indicates they do not work on Boilers. I Contact Customer Service. Was on Hold for 40minutes. While on hold a Reputable Heating...

Travelers Insurance / homeowners insurance

Springfield on Oct 25, 2018

Filed 1st claim ever with Travelers Home Insurance. Damage to fence gate in driveway. Back window broke and siding damage.Also an umbrella damaged the went threw window. Jeff Wienberger is my claims adjuster and told me damaged siding and window casing damage can be fixed by a power...

Choice Home Warranty / air condition unit

Mando Carr on Oct 25, 2018

When I purchased the policy from Choice Home Warranty I was informed that my AC unit along with an array of other items were covered. Well, I submitted a claim for one of the AC units that was not cooling. A service company assessed the needed repairs but Choice refused to approved the...

Choice Home Warranty / air conditioning warranty

pintobon on Oct 25, 2018

Claim # [protected] On 9/18/18 I submitted a claim to choice home warranty for my air conditioning which was not cooling. The repairman stated that I needed a new coil. Chw denied this claim stating that they were not liable for repairs due to rust or corrosion. There was no rust or corrosion on...

HMS Home Warranty / HMS National / Cinch Home Services / failure to provide purchased services

RobertLG on Oct 24, 2018

My HVAC claim was initiated in May and is still not resolved. My home has been without air conditioning all summer and now without heat as temperatures dip below freezing. I have taken 3 days off work to wait for a HMS Home Warranty service provider that never showed up. I've spent a week...