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Home Insurance / Warranty Complaints

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American Home Shield Corporation [AHS] / heat pump contract #208774612

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dodge03kwml on Feb 14, 2018
I called on December 27, 2017 for service on a heat pump and they could not provide a service provider until January 22, 2018. The service provider stated that the heat pump needed to be replaced, I was called and was told it would be $560 to provide the Freon needed for the heat pump. I...

Choice Home Warranty / can't get them to fix this plumbing

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Christina Weller on Feb 12, 2018
Since before Thanksgiving we have tried to get this company just to authorize a plumber to snake the drain. Our washer drain over flows but none of the other drains do. The first technician that they sent out looked at the drain and said that he would let us know when he received an...

Allstate Insurance Company / landlord policy

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Cheryle Mundy on Feb 6, 2018
Allstate Insurance CompanyAfter 20 years of being a loyal Allstate policy holder we were totally screwed and blindsided after being told our claim was covered and signing to their prefered miitigation company who was also told the claim was covered. On January 11th I was notified of the Pipe burst at my rental...

American Home Shield Corporation [AHS] / warranty repair for plumbing issue

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Mariusz Ciecko on Feb 3, 2018
I am writing this regarding American Home Shield Corporation because I am very dissatisfied with the outcome of my plumbing issue at 3650 McGinnis resistance. I purchased my house in April of 2017, in May 2017 I purchased the American Home Shield House Warranty to protect myself for any...

Edgars Fashion / Edcon / insurance

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grinder00 on Feb 1, 2018
I had insurance thru Edgars for the whole of 2017. part of their incentives was that they would credit my account with 4000 thank u points every month when I pay my monthly premiums. until today I have not receive them. my policy number was 00050097 *002. I have written a few emails bit no...

American Home Shield Corporation [AHS] / heating system

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Cheryl Peter on Jan 31, 2018
Too lenthy to try and complain to incompetent ppl. PLEASE CALL ME, CHERYL OR STEPHEN PETER At 225-931-9163 OR 225-603-2319 asap. We are 100% completely dissatisfied with AHS. and want to speak with someone other than customer service. Need to be spoken, not emailed. I want to speak with someone with authority today Jan 31. 2018. Steve or Cheryl Peter

Choice Home Warranty / all service calls for home appliances!!

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Miguel/Laura Lopez on Jan 25, 2018
Shame on this warranty company! Please do not use this company!! They are unreliable and do not cover any appliances that need to be replaced... Before even talking to the service agent on call at your home, they are instructed to collect the $45 service fee, and this company dances around...

ABSA Bank / hocvetting

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LourensRootman on Jan 24, 2018
Hocvetting and absa clearly dont worry about me as an absa clientPOOR SERVICE FROM ABSA AND ABSA HOCVETTING clearly theyre playing fir tim to get yet another payment from me on the 28th of this month its frustrating that they always say that were waiting for the signed documents to proce...

Choice Home Warranty / hours of on hold time, unqualified technicians, denied claim

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Jolene Fecker on Jan 22, 2018
I will list just the facts. We called Choice Home Warrantee in early December for issues with our furnace. We waited on hold for someone to answer for a VERY long time. The first technician was not able to come out until a week or more after our call. He was not able to diagnose the issue. He...

American Home Shield / electric heater

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Odessa12 on Jan 18, 2018
Heat went out and I called n requested a tech to come out. When the tech arrived they told me they didn't cover my heating "zoned"system. Called company the tech worked for, explained my contract does say cover "zone" systems. They said they do not work on my type of system. They were kind...

Choice Home Warranty / home warranty

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Peter Martensen on Jan 16, 2018
01/16/2018, Claim # 65882312, Choice Home Warranty This warranty is a complete scam. They took forever to send out a technician even though our heating system was out and the inside of the house was in the 50's. The technician was told what part to order, but he ordered the wrong part and...

American Home Shield / heat repair

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April Tyson on Jan 16, 2018
My daughter bought her first home recently. She had a baby Dec 11. The heat went out about a week later. AHS has still not gotten the heat repaired. It's 10 degrees in Clarksville and at least 6 inches of snow on the ground. I saw a commercial on tv lastnight saying how great AHS is...wow!...

Choice Home Warranty / upright freezer

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gramcookie on Jan 15, 2018
When I purchased my warranty I was assured it covered all major home appliances. My upright Freezer stopped working and I called to request service. I was informed that the freezer was not covered and that would be a $35 extra charge and would not cover current problem. At the time of...

Chubb / homeowner insurance

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Peter Sprague on Jan 14, 2018
All house flooding while traveling and called chubb... Told an adjuster would call me today... Didn't happen... They gave me a policy number... Called back multiple times today and they now claim after being on hold for 20 minutes that they can't locate the policy... Decided that chubb i...

MetLife / Metropolitan Life Insurance Company [MLIC] / home insurance

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bjh2 on Jan 2, 2018
they terminated my home insurance policy due to a hail storm claim back in 2016 and a little plumbing loss in 2017 they covered only half of my house and said no hail was found on the back side but my whole roof and gutters had damage and when my contractor found damage they refused to...

Ameriprise Insurance / homeowners insurance

We had a break-in and major vandalism of our home two years ago, filed a claim, and Ameriprise has done everything from cancel our coverage to use all sorts of delay tactics that continue. In 2017 there was a similar claim and a lawsuit, Lopez v. Ameriprise, that ended with a $1.3 million...

American Home Shield / rotten service.. house sold.. will not cancel

Ja
James (Jimmy) Gaskell on Dec 14, 2017
AHS is a POS .. Been with them for several years .. Very dishonest company .. Real run around when you need an air conditioner replaced. Waited over 2 months and it was summer time. Now, house has been sold .. On hold for over 1/2 hr .. What a damn joke .. I don't know why our US allow...

Choice Home Warranty / heater repair

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Rippler on Dec 14, 2017
My furnace went out in October and it was under 30 degrees outside. After waiting 2 days for an "evaluator" to look at my furnace, I was then told a repairman could be here in 6 DAYS. The house was freezing. Told to contact my own serviceman and submit his cost for reimbursement, I am now...

American Home Shield / warranty customers not a priority

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Vic from Jax on Dec 10, 2017
Our heat pump is out, which I reported on Wed (Acct # 212327742). The service provider (Total Air Care) tech came out Thus after lunch. He was very helpful & informative. He told us that the reverser valve was faulty & needed to be replaced in order to finish the job. This part was at...

American Home Shield / on phone 3 times, 3 hang ups and each time over 40 min wait...

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bea gonshor on Dec 5, 2017
I was trying to reach customer service for mail I am getting from you reqarding delinquent fee of $75.00. My credit card shows a payment to AHS for $75.00 on Oct. 28th 2017. The plumber was at my home on Oct. 27th 2017. Please let me know what I am delinquent for??? I just made another payment of...
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