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Home Insurance / Warranty Complaints

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Alpha Warranty Services / Refuse to pay claims

Cyril Brown on Aug 18, 2017
I must say by this time, I've lost all hope. Alpha warranty is the worst company on the planet. They will do anything to get out of covering an expense. I purchased my chevy camaro 2011 in Sept. 2016 . Had a fresh oil change straight out of the shop I was happy. I purchased my car with 25...

Costco Wholesale Corporation / Ameriprise Home Insurance

fcb198 on Aug 18, 2017
Ameriprise Policy Number BH04380586 Claim #2345313 May 8, 2017 hail storm severely damaged our home and all others in neighborhood. May 9, 2017 Filed claim with Ameriprise. June 13, 2017, Got estimate of damage of approx. $4000 for minimal repairs and they refused to replace our roof. June...

Home Warranty of America (HWA) / Air Conditioning Unit

Jeanette Owens on Aug 18, 2017
On July 24, my A/C unit broke. This is LOUISIANA, in the middle of a HOT summer. I called HWA and explained the problem. They sent the company they contract with to the house. The Motor in the unit was burnt up. The service guy told me he wasn't sure if HWA would repair or replace the...

Outsurance / disappointed in hearing that I am a multiple claimant

Claude15 on Aug 16, 2017
Hi, I called in yesterday to share that my property was robbed. Whilst going through the process I was informed that I was a multiple claimant and that my premiums would be reviewed or even policy cancelled. I find this disturbing as insurance is taken to help during incidents that occur...

Allstate Property and Casualty Ins Co / rental insurance

Ram23 on Aug 15, 2017
I opened rental insurance with Allstate from Sept 2016 when we moved to New Jersey. However, in April 2017 we moved to Pittsburgh and I asked for shifting of my rental insurance. Though the policy was transferred however I did not receive any bill. Now the insurance company has sent a bill...

Farmers Insurance / nerissa berry is not trustworthy

OkcCustomer on Aug 14, 2017
Due to the incompetents of Nerissa Berry of Oklahoma City, I can no longer afford to have Farmers handle my insurance needs. They have messed up my mortgage not once, but twice! When they put me and my family in a position of losing my house, because of the mistakes they made I can no...

American Residential Warranty / will not cover expenses

Monge on Aug 9, 2017
American Residential Home Warranty is a rip off. My AC unit stopped working on a Friday, when I got home that afternoon I called them to start a claim. It took them almost a week to send a tech to see what the problem was, even though this is consider an Emergency because the temperature...

Choice Home Warranty / a/c unit stopped working and chw declined the claim

Suresh K. on Aug 2, 2017
Choice Home WarrantyIf there is Minus Five star in the reviews, I would give Choice Home Warranty Minus Five Star. CHW is a BIG SCAM and they are defrauding the public. My A/C went bad on in middle of June 2017 night. I called CHW on next day morning. The A/C technician showed up day later. The technician...

Allstate / denial claim

Jacqua on Aug 1, 2017
Reported broken water pipe in wall 3/17 to Allstate agent-was advised that it was my resp. to fix pipe-and estimates for rprs-completed in 2days-Allstate scheduled agents to resp to the property 3times and all no showed or resch for the month of April and finally a contractor came in...

Choice Home Warranty / ac unit stopped working and chw kept declining the claim

Sushil Guragain, PMP on Jul 28, 2017
Choice Home WarrantyI have CHW and my AC unit stopped working in early July. Contacted CHW, they didnt send a technician on time, therefore with their permission I called Summers Heating and AC (local tech). Tech found that compressor needed replacement for a 17 yr old unit. I had done the maintenance (tune...

Choice Home Warranty / air conditioner

Mike6032 on Jul 28, 2017
Technician found a/c condenser coil leaking, technician stated that condenser was clean except for oil stain.Che denied the claim stating coils were dirty due to lack of maintenance.I advised them what technician stated and that I clean the coils monthly.Che advised me that they would not...

HSA Home Warranty / customer service

Nicholas Adkins on Jul 27, 2017
Let me start by saying the coverage is great on my warranty. That, unfortunately, is where my satisfaction ends. The service company they sent to fix my drainage pipes was out to the home about 2 weeks after the initial inspection in mid June. They completed the majority of the work, but...

American Home Shield / guarantee services

bt123 on Jul 26, 2017
The company called Guarantee services HVAC in Anderson SC...is very racist and discriminate against black people working in the HVAC field...they said they don't hire Black's cause this is a white man field. They have a pending discrimination lawsuit against them... don't like there...

People's Trust Insurance / homeowners insurance

Nikki Lopez on Jul 25, 2017
I have have owned my home since April of 2013 and have carried People's Trust Insurance since then. I have never put in a claim. The one time I need assistance because I need to repair water damage on the inside of my home I can't seem to get it. I submitted a claim on May 4, 2017 and it...

Allstate / homeowners insurance

MBPopich on Jul 24, 2017
We have been insured with Allstate since we purchased our house. We have done many upgrades to our home including a new roof, rebuilt chimney, new deck, new pool liner and many other projects and upgrades, and until this year we have not needed our insurance. On April 16, 2017 (Easter), a bush in...

Choice Home Warranty / hvac leak/failure claim# 63266-429

E.Askelson on Jul 19, 2017
I have been a top producing Real Estate Agent in the Austin area for nearly 23 years. I never fail to be amazed at the lengths a home warranty/residential service contract company will go to to avoid or decline coverage even on the most legitimate claims. In this most recent case, a long...

American Automobile Association / AAA.com / customer service for homeowners insurance

Gonic on Jul 17, 2017
On June 27th, 2017 I called AAA and they referred me to Danny Agustin because i was told he would be able to help me with my Home Owners Insurance. He was very quick and to me seemed to think he knew it all. I received an email with some information and things I needed to sign off for, but...

Choice Home Warranty / salesman misrepresented coverages

M.D. Tamaren on Jul 15, 2017
Hello James, I'm gonna take a moment to introduce myself before I describe my initial experience with your company after having switched over from American home Shield. I'm not real big into to tooting my own horn or sing my own praises, it's not humble. I do want you to...

Select Home Warranty / home warranty at its lowest

Barhoum Khoury on Jul 15, 2017
Beware of “Select Home Warranty” company. This is a shyster of a company, promising everything till you sign up but when needed, they weasel out of responsibility, ignore you or offer ridiculous resolutions: 1. Dish Washer Saga: On June 24th 2017 I filed an online claim for my GE dishwasher...

HSA / home warranty

M johansen on Jul 14, 2017
We own a condo in Charlotte and have a home warranty on it through HSA. Our air conditioning went out last week, of course in 90+ weather. We could not reach HSA by phone on 7/7/17 so placed an repair request online (not as easy as it should be). They immediately gave us the name of the...
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