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Home Insurance / Warranty Complaints

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Choice Home Warranty / Service contract not honored

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Doug Fontana on Feb 20, 2017
Choice Home Warranty basically offers an insurance policy for items within your home. HVAC system being one of the systems covered. I filed a claim 2/17 when my heater system stopped blowing air. They scheduled a technician to come to my house. The technician did not offer a diagnosis of...

American Bankers Insurance Company Of Florida / Unethical behavior

Ca
castlebug on Feb 10, 2017
Boycott bankers life insurance company. They are charging high rates for mobile homes owner and when their homes were destroyed by hurricane matthews they came up with excuses why they could not pay for the repairs. Please spread this around, they are taking advantage of the poor people...

Absa bank / Homeowners insurance claim - 3190569

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PetronellaFC on Feb 9, 2017
I am quite disappointed in the lack of interest ABSA Bank is showing to loyal customers. Mr F.C. Herholdt is deaf and can't contact you guys directly so I am acting in his behalf. We e-mailed ABSA Bank a few times in December to request someone to assist us with a claim we wanted to put in...

Metro Public Adjustment, Inc. / Prospective candidate and poor quality thereof

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linkup77 on Feb 8, 2017
A few weeks ago I received an unusual email from someone with the first name Emmet but this person gave no identifying information on him/herself which I thought at first was not straightforward at all as the other 99% of emails, IMs or even calls that are remotely legitimate and not made...

HSA / Furnace service

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Stacy K. on Jan 31, 2017
Called HSA due to furnace malfunctioning on Saturday afternoon 1/28 (temps fluctuating between 59-67) with nothing constant). I checked my fuses, thermostat, and filter before I called. HSA said a vendor would contact me within 24 business hours. It's the weekend so apparently emergency...

Choice Home Warranty / No help whatsoever. Total waste of time and money.

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Lane Hillendahl on Feb 1, 2017
I have submitted 2 claims to them one electrical, to which no one would respond due to our location. The second was Heater related and our service provider had been burnt by them before so neither was accepted or paid. I have heard from reputable service providers that this is SOP for...

Choice Home Warranty / Customer service/sales

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Sherrys. on Jan 25, 2017
I asked for information from this company but rather than send information they began calling me constantly. I told them when I was at work...they called anyway. They did not stop calling no matter what I said. They were nasty when I told them not to call anymore. Just a few minutes ago I...

Absa bank / Insurance claim

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Mimika Coetzer on Jan 23, 2017
Claim no 3165314 Good day We have submitted a storm damage claim months ago. A contractor has been at our residence and thereafter bongani mabaso from elite consulting who is an industrial engineering technician to confirm that the damage to our home is due to storm damage. He did...

Choice Home Warranty / Warranty coverage

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CSeid on Jan 12, 2017
I have had choice home warranty coverage for almost the past year. Last february my pool pump went out and the claim was denied. This past week, my hot water heater broke, and again the claim was denied. Apparently the tank is not covered on a tank water heater. I requested a refund of my...

Absa Insurance / Claim 3192824

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Koos Botha on Jan 11, 2017
On 4/1/2017 my house was flooded after an huge rainstorm. I lodge a complain on 5/1/2017. They promised I will be contacted by an assessor. I phone everyday to follow- up on the claim. Everyday they promise the assessor will phone you, but this never happen. Every time you phone you hear the...

Progressive / Tried to cancel insurance

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Allen Kareem on Jan 9, 2017
I'm writing this to complain about Progressive, I call in October explaining to them that I was moving to another country. I told the customer service representatives that I need my driving history with them and that I wanted to cancel. They sent me my driving history, but never canceled...

Fidelity National Home Warranty / Buyer beware!!! Poster boy for scam artist!

Ma
March1 on Jan 6, 2017
My HVAC system has failed and is not repairable. A replacement was recommended by HVAC technician and submitted to FNHW. Six weeks have passed without any calls or confirmation from FNHW to proceed. Winter weather has made living in my home very uncomfortable but I believe FNHW i...

Pulte Homes / One year warranty work

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KBPanchal on Jan 2, 2017
Hello pulte team, i am assuming this complaint will be reviewed by pulte main office and not dcservice office (Melody Mayes, customer care coordinator, Pulte group, 9302 lee highway, suite 1000, fairfax va 22031, dcservice@pulte.Com). ***If you are going to forward this complaint to above...

HMS Home Warranty / Warranty service

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Sharon Haupt on Dec 29, 2016
HMS Home WarrantyI filed a claim a little over a month after moving into my first home. They were kind & courteous @ first, however I noticed my address was incorrect & asked it be corrected & a claim was filed & I was assured the zip code & city & state had been updated prior to my claim being entered...

Brightway Insurance Agency / Hurricane matthew damage

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smsweendoggy1255 on Dec 28, 2016
Brightway Insurance AgencyBefore Hurricane Matthew I had a beautiful home on the Halifax River in South Daytona. I was required to have Flood Insurance which was sold to me by Brightway Insurance. I was assured my home and property was covered in the case of a disaster. The hurricane hit, my roof, chimney cap wa...

Choice Home Warranty / Warranty not being honored

Wa
Wally Wheaton on Dec 27, 2016
Water line leaking. Section 8 of warranty specifically states it's a covered item. When placing claim was told it's not a covered item. Reason: "water is leaking out of pipe". Service representative Mary suggested we have plumber technician come diagnose problem and have them call claim...

Woolworth's Australia / Woolworths insurance

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Rlm912 on Dec 21, 2016
Further to the below email I sent another on 22/12/2016 and have not received a response: Good morning Further to my below email, I have been in contact with my bank and your company multiple times to rectify this issue to no avail The amount has been taken off my credit card and cannot...

Choice Home Warranty / Claims handling/customer service - horrible!

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Fanna48 on Dec 20, 2016
I have had repeated problems with claims. Too many to list. I have had issues every time I have to call this company. They are not interested in helping customers or standing by their claim to provide the best service possible. Do not choose this company for your home warranty coverage! Save yourself the money and time! Will not renew my membership

HMS National Home Warranty, Inc. / Avoid at all costs

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Kevin Ott on Dec 18, 2016
HMS National Home Warranty, Inc.Run! Don't walk from this company! Avoid at all costs!!! My heating boiler died on november 1. I called hms the same day. They said they could get someone out november 11. The weather turned cold on the 5th so I called the 6th and they did get someone out on tuesday the 8th (I had to...

Yes! Communities / Unethical behavior from community manager

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Tammy Harvey on Dec 8, 2016
We purchased our home in Prairie Greens in Frederick, Co in May of 2016, and that's when the nightmare started. We bought a new home and thought it was the home of our dreams. It has been anything but, our factory paint job was screwed up so the construction manager/community manager...
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