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Health & Life Insurance Complaints

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Medihelp / Terrible service and no customer care

Jess86 on Jun 26, 2017
I am on a PRIME 1 NETWORK plan, have been with Medihelp since 2014 and have never claimed. 4 weeks ago I was diagnosed with multiple sclerosis, which is degenerative autoimmune disease. As my service provider, Medihelp was made aware as I needed chronic medication to be approved. We have...

American Income Life Insurance / Life Insurance

Catt6156 on Jun 24, 2017
American Income Life InsuranceOn Saturday, June 24, 2017 at 1:15 pm, an agent of this company Thomas Duffell appeared at our front door about a life insurance policy my husband had supposedly applied for. We have never applied to this company and this agent stated they had spoken to someone at a phone number which i...

Sedgwick Claims Management / Claim Denied pre existing

Marine13 on Jun 22, 2017
I filed a claim for short term due to having a hysterectomy and it was denied for pre existing conditions. I provided all the paperwork necessary to show that it was not a pre existing condition. Yet it was denied. All woman have some type of bleeding issue in their lives - but no doctor...

United Healthcare / Benefits- prescription baby formula

Lauren Taylor LaRiviere on Jun 21, 2017
My daughter is 8 weeks old. When she was about three weeks old she started having trouble with her formula. Since Then we have tried her on three different formulas. Finally the fourth one, Alfamino, helped her. Before she was on that l, she struggled with blood in her stool, no weight...

Florida Blue / Claim Settlement for wellness visits

FL Blue Insured on Jun 20, 2017
I have been to trying to get wellness visits in Oct-Nov 2016 settled without success since Jan, 2017. Starting with 'incorrect billing codes' to 'unauthorized service' reasons, FL Blue has continued to delay payments to provider for the last 5 months starting Jan, 2017. I have finally...

Kaiser Permanente / billing

Jane Kolesova on Jun 20, 2017
They keep sending me the bill that I paid long time ago by credit card, and neither multiple phone calls, nor sending mail helped to resolve the issue. Now they are threatening me with the collection agency. That's insanity. One phone call should have been enough to resolve an issue like...

Hollard Insurance Company / unethical behaviour/ lack in customer satisfaction/service delivery

Shagan on Jun 18, 2017
Salutations It's been almost 2 months now and I'm yet to receive feedback with regards to my complaint. I think I have been very fair with the time frame given to you by me to resolve this matter. In 2014 when I took the funeral policy, I was advised that the interest will accumulate at a rate...

WageWorks / cobra - cashed my check, then terminated coverage without notice — 4 months later

josephine1986 on Jun 15, 2017
I am so sorry, they did the same to me. I paid my COBRA bill for November 2016. I have proof of that. Coverage was still dropped without my knowledge and refund check was sent 3 months later. I believe that WAGEWORKs has exploited and discriminated against me because of my disability and...

Zynex Medical / tens and supplies billing

Mary Jane Berwick on Jun 15, 2017
This company has sent supplies not ordered and are trying to gouge my insurance co and myself for these items. I have left 3 messages on their "customer service " line and have yet to get a live person or a return call. They are also overcharging for the tens unit. They are trying to get...

Star Health and Allied Insurance / cli/2018/171220/0017383

miteshshah on Jun 15, 2017
I am policy holder From Star Health, As Per Policy, Cash-Less Treatment of Rs 75000/- but i am going for Reimbursement, & Put file for Stone Operation my total Exp of Rs 35447/- But Star health Passed Amt of Rs 24910/- Deduction Amt of Rs 10537/- for Large Amt Amt Deduction Star Health...

Medicare / begin epay

donna robyn on Jun 13, 2017
why would it ever take 3 months to set up payments via epay? this is "standard" for Medicare's epay, but I've never had payments take more than 3 days, or 5 if a week-end was involved. (2nd question) why is there no one at Medicare nor Social Security who can confirm that epay will --...

United Healthcare / denial of medically necessary surgery

Angie Edwards on Jun 13, 2017
June 13, 2017 Dear United Healthcare Appeals Unit; AT&T Group I am writing, to appeal the United Healthcare decision to deny 58550 Laparoscopy, surgical, with vaginal hysterectomy, for uterus 250 g or less. It is our understanding that United Healthcare is denying coverage on the basis that...

United/DTC / premium withdrawal

Reaper44 on Jun 12, 2017
I have 3 United/DTC payment premiums coming out of my check. They have been coming out of my check for at least 6 months. One has a bunch of X's and R6H for 45.00 for a total of at least $270.00 . I have one 7LH and 2214 in the amount of $15.00. And one for 8341 8201 for $11.50. Please...

Bonitas Medical Aid / Membership being suspended

Sonamsookhaie on Jun 9, 2017
On a constant basis Bonitas keeps suspending my membership due to them stating that my premiums have not been paid. In April 2017 during an emergency in hospital I had found out that me medical aid has been suspended. I had to pay cash which was a large sum of money. Upon investigation and...

Sedgewick Claims Management / claims adjuster michele arnold

Jarnay B on Jun 7, 2017
I was sent home from work May 26, 2017 didn't speak to compensation manager until June 1st, 2017 with my claim number and Claims adjuster hotline number to Sedgwick and name haven't spoken to claims adjuster Michele Arnold after calling every number I was given and online and after...

United Healthcare / customer service / account management

Kelly Roper on Jun 6, 2017
I wanted to give my testimony on my experience with united healthcare and my experience with my new health care. I can't be the only to experience the poor service from united. My explanation covers the year of 2016. I was prescribed an IV Medication called Entyvio to treat my Crohn...

UMR / claims not getting processed

Joni Jepson Pflager on Jun 5, 2017
I am absolutely sick of this company. I have UMR through my employer as my primary provider. I also have seconday insurance through my husband's provider. I have RA and receive infusions in my home every 8 weeks. I have had to call every single month when I receive my EOB statements. First...

Bonitas Medical Aid / it has taken since end of december 2016 until now to refund me over r5000, 00 after leaving the medical aid

Trudy H on Jun 5, 2017
I left the Medical Aid end December 2016 after giving my full months notice. Via snail post they sent me a letter (they have always sent me e-mails now POST?) 17 April 2017 on the letter that they need my banking details to refund me. I have e-mailed the info on the 2nd May 2017 (not snail...

ICICI Lombard Health care / claim reimbursement not done.

Mrun8 on Jun 2, 2017
RE:ICICILom:2017053000825 ServiceQualityStep2 {INTID :: 27052017818, Customer Name :: Mrunal M Patgaonkar, Product :: Health, SR :: Claim Related} I have a corporate group healthcare policy against me, my husband and my child Recently my husband, had a surgery for Hernia on 8th May 2017. I...

Aflac / my agent james tuber is very unprofessional and unhelpful

Zack Seldin on Jun 1, 2017
In trying to cancel or get information on how to cancel my insurance, James Tuber and Roger Sass Jr, were both very unhelpful and actually told me there was nothing they could do for me but in one phone call to Aflac a simple representative was able to get the job done. They basically lied...
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