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Flooring Installation Complaints

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Lowe's Home Improvement / Lowe's Home Centers / laminate flooring installation

Daysire on Nov 15, 2018

November 7, 2018 Daysi Moreno 8303 Girard St Omaha NE, 68122 To Whom It Make Concern On August 13, 2018 I visited Lowe's Home Centers located at 7525 Dodge Street, Omaha, Nebraska 68114, to express my interest in hiring their services for two home improvement projects in my home located...

Lowe's Home Improvement / Lowe's Home Centers / flooring installation

Chip Elliott on Nov 12, 2018

Over the last 3 months we've spent $10k on home renovations which we've done ourselves. Everything has been great, until today. We scheduled flooring to be installed 3 weeks ago and they said they would be here between 8-10 this morning. As of 12:35 they still haven't showed. I had to call...

Empire Today / floor installation

Donald barham on Nov 10, 2018

I purchased Vinyl floors for my upstairs in October of 2017 and finished paying for them in October of 2018 under a special deal. Soon after the install I noticed bumps in the flooring and they came back out and repaired. A month or so ago I noticed the same bumps in the floor and a space...

Luna Flooring / 21st Century Flooring / carpet installation/luna

Mary Meyer on Nov 9, 2018

I purchased a whole townhouse of carpet to replace old carpet. We picked the top of the line with the highest padding as well. My scheduled delivery date was 11/5/18 and I was told I was first stop on the list. On 11/5 it was raining and I received a call from Luna at 7:30 am stating they...

SCS / totally wrong information given

kariong on Nov 8, 2018

ordered carpet from Leckwith SCS on 26/10/18 and paid £30 deposit. Surveyor Jamie would call on Saturday 27/10/18 to measure and check that carpet could be fitted. He raised a corner of my old carpet and told me that, what I'd though was underlay, was in fact carpet tiles. He then told me the...

Empire Today / Unethical behavior from Empire

YolandaMendez1 on Nov 2, 2018

Started with over pricing, once they went down on the price, they installed next day. But to follow up on issues would take months. Still today I have called and recorded several phone extensions number and yet to get a call. Or if they do call and I missed it and I return the call again, I go...

Black Arrow Express / poor delivery service

Joanna B on Oct 29, 2018

Black Arrow ExpressSo I ordered on shopee and since I have no choice, i picked back arrow for delivery with a much higher cost for shipping, as i was saying I have no choice because other courier isn't availble. So I picked your courier. Yesterday, An unknown number txted me telling me Where's the landmark...

Anheuser-Busch Companies / bud light

Lisa M Poole on Oct 27, 2018

My husband has been drinking Budweiser for over 30 years. In the last year he had to switch to bud light. About 6 weeks ago he bought a 20 pack he opens his third beer took a drink and said this is gross I can't drink this. The beer had zero carbonation in it. Come to find out half the...

Empire Today / carpet installation

JeanneV on Oct 25, 2018

I didn't finish my complaint above. After the installers did not show up and I never heard about my deposit, Empire called about 2 months later to reschedule my installation. Since I didn't want to lose my deposit (about $200) and we still needed new carpet, I stupidly agreed to another...

Harvey Norman / carpet installation

Copecetic on Oct 25, 2018

Owner of the franchise, had a miscommunication with the carpet installer, who installed our carpet in a way that voided the warranty. Darren (owner) said he would discount us, but not reinstall. Later found out from another employee that he did not discount us. Tried to blame us for...

Empire Today - Flooring / laminate flooring 9mm cannot be replaced

Barbara Corzonkoff on Oct 25, 2018

We initially had laminate floors and rugs installed in our home in September 2017. In June 2018, we had a water leak in the kitchen which affected the laminate in the galley kitchen. We called Empire to help with replacing the laminate. The salesman came out in June 2018, provided us with...

Sling TV / slingers commercials

Yanqiu Ke on Oct 25, 2018

These commercials are exploiting, inappropriate, crass, vulgar, and very offensive. This commercial is being seen by people who do not wish to see sexual commercials and having it on times when children will be watching is quite inappropriate. My children are seeing these commercial...

Empire Today / carpet, laminate, lvt

Patricia Tyson on Oct 24, 2018

Empire TodayI can call Empire back in September someone came out to give me a estimate. I knew exactly what I wanted so it didn't take very long set up appointments for October because I was having my house painted. October 6 Was my first schedule appointment for the LVT to be installed on the...

Mr. Delivery / order #1498321

Kate Berulava on Oct 24, 2018

Mr. DeliveryAfter placing my order, I received a message about 20-30 min delay on top of 45-60 min delivery time. With this change being inconvenient to my schedule, I called in asking (respectfully!) whether I could cancel the order. I was told the kitchen was already prepapring my order, I could no...

Home Depot Floor Representative / the floor representative and his extortion trying to sell me his own product and bypass all depot for a little bit more

Sugarbear11 on Oct 24, 2018

2360 Washington Avenue Naples Florida Christopher and Mary on Barcia we have always put our faith in Home Depot never have we been let down. Water heater air conditioner windows Home Depot has sent this the best of the best. Our recovery from Hurricane Arma has been horrific what are the...

Luna Flooring / 21st Century Flooring / carpet/ kitchen tile

ERMA ASH on Oct 23, 2018

August 25, 2018, I contracted with Luna Carpet to install 3 rooms of carpet, a small hallway and stairs, plus the living and dining area. I also contracted to have the kitchen tiled. August 27, 2018, the carpet installers were prompt. They completed 3 rooms (which consisted of 2 bedroom...

Liberty Mutual Insurance / home insurance/water heater damage

Lorilane1 on Oct 23, 2018

We had a water heater burst in our kitchen back in June 2018, I contacted Liberty mutual, the adjuster came out the same day, Stanley Steamer was called as well. I took pictures as did my adjuster. Stanley Steamer did an excellent job cleaning up the water damage. I was given a check that...

SCS / carpet

Amyisgrumpy on Oct 22, 2018

SCSI recently purchased a carpet from SCS in Grimsby and I am not happy with the carpet that has been fitted, it is not as seen in store. We advised the carpet ‘specialist' in store of our requirements, one being that the carpet was not multi-tonal (different colour depending on direction...

Empire Today / installation service

Roxie Hart on Oct 19, 2018

My new carpet was installed 6 weeks ago on August 31st 2018. I like the carpet, but the installation efforts need attention. There are two seams in the hallway--one more unacceptable than the other. The tape used underneath continues to make a crackling noise under both seams, but the...

SCS / disgusting

Foxy120 on Oct 18, 2018

Maria listons get lost email! In receipt of the numerous e-mails that you have sent to David Knight and I've also received an update on your visit in store today. The store manager advises me that you were looking to purchase a more expensive carpet, but at this moment you were unable to...