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Flooring Installation Complaints

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Home Depot / Customer Service Rep Texas

Ruben Flores on Sep 25, 2017
At 3:06pm Eastern Time my wife and I received a phone call on her phone 313-478-2656 for a Home Depot Texas phone number regarding our hardwood floor quote. My wife handed her phone to me and I put it on speaker phone to explain why I didn't move forward with my order. The customer service...

Empire Today / damage found on new carpet installation

Ann Shirley on Sep 23, 2017
I had new carpet installed on August 21. 15 minutes after the installers left I found a pull under the furniture. I called immediately and a complaint was opened. I heard from empire and was assured that an inspector would call to make appt. I have never heard from anyone. I have called...

Empire Today / flooring/tile

Hilary in Westerville on Sep 21, 2017
For 12 years I would dream about the day that I could get new flooring for my house. Finally in January of 2017, I bit the bullet and called for a consultation. A overly friendly man, that was also a minister, showed up at my house and sold me on new flooring for my entire house, it wa...

Maintenance at Cairo / I complain about carl care center at cairo

hussein essahussein_ on Sep 17, 2017
Dear complain manger My name is Hussein Essa. I bought a Infinix device note 3 pro 6 month ago. I must admit it is one of the best devices I have ever had. I dropped it in the sea. I went to Carl care in Cairo to repair it. I was shocked how irresponsible they are. They asked for 1500 E P...

Empire Today / carpet install

C linguist on Sep 12, 2017
Empire TodayOn aug2 2017 we had our entire downstairs re carpeted. The installer left every seam showing including a 30 ft seam down the length of my living room. I called and spoke to customer service. They said they would send out and inspector. 3 calls leaving messages for customer service mgr...

WigSis / omg! beautiful

Elva Samuel on Sep 12, 2017
I am so pleased with this wig. Even nicer than expected. I am under going chemo treatments for breast cancer and never thought I would find a wig that looks so natural. I have received so many compliments. This wig is comfortable. I just have to order more. Beautiful and natural looking...

Empire Today / empire today poor carpet installation and dismal customer service

Novo50 on Sep 12, 2017
Empire Sales rep, David Thayer visited 7/29/17. He provided a carpeting quote for approximately $2, 000 for three bedrooms which included a master bedroom, master closet (2' x 10') and hallway; basically 3 rooms and the connecting hallway. This was during Empire's 1/2 off sale. He did not...

Empire Today / repairs needed no response

John Marthaler on Sep 11, 2017
I had a laminated floor installed July 3. After the installers left I noticed two stains on two boards at different areas It took several calls and several no shows before they came back to replace the boards in question. Before they left I notice several boards were a bulging up the...

Ace Hardware / I was over charged on 2 different items and when I returned them the next day I was treated as tho it was my fault.

Wendy Adams on Sep 11, 2017
Ace HardwareI can send pictures of my recipiens. I was charged $18.99 for 4 light bulbs and $18.99 a piece for 2 gfi plugs. Upon returning i was first told they were not giving back taxes on that even tho i paid taxes in then i was told they were gonna ring it up as 2 different transactions so it...

Canada Post / the stairs to the sussex, nb location are dangerous

Beth Armstrong on Sep 11, 2017
I have fallen for the second time at this location, hurting both wrists and one knee. The old Granite steps are unsafe, uneven and dangerous. I would like to hear from someone about this. Many people have fallen over the years and its time to address this issue. The stairs have moved and...

Empire Today / laminate flooring on stairs

Pamela Hodges on Sep 10, 2017
EmpireToday installed laminate flooring on our steps and throughout most of our home. This was a sizeable job costing us around $11, 000. We love the flooring we chose it's absolutely beautiful. However, we have had two issues since the install one being resolve and the other not so much...

Ulta / customer service

Hilda martha rodriguez on Sep 9, 2017
Store located mesilla valley mall las Cruces New Mexico employees too busy chatting among themselves about personnel problems. Using cell phones while checking out customers. Bad mouthing your products and advising customers not too purchase. One sales lady went and got a some make up used...

R Ward & Sons / money taken from my account

jacdraw on Sep 8, 2017
You are taking £15 from my credit card - what is it for as I have given no permission for this at all. refund this immediately my email address is info@rwardsonsflooring.co.uk J Ward WLY*COMPLETESAVE.CO.UK 08003896960 CH I want to know what this is for and when you decided to start...

Citibank / credit card application

Miriam Levinsohn on Sep 6, 2017
recently I submitted an application online for the Platinum Card that is offering a 0% interest for 21 months. A few days later I did not hear anything so I called in and was told there is no record of my online application. I then did an application over the phone which took 42 minutes in...

Family Dollar Stores / about you clearance aisle

Kathy Abel on Aug 31, 2017
i purchase i bow of tiles that was in your clearance allie i got it for 6.00 $ which i are 10.00 $ not on clearance So T told a friend about them he and I went up to see if we could found 4 boxes of the same we found two that where in not good shape in the clearance alisle and found two in...

Nycha Resident / incomplete maintenance in my apartment

Medda Hernandez on Aug 25, 2017
Nycha ResidentGood afternoon I live in first houses nycha on the Lower East Side of New York I've been a resident here for more than 20 years I'm writing to you today because I am outraged and frustrated and I'm tired of getting the runaround from the office to the Borough office back to the maintenance...

Luna Flooring / carpet and vinyl floor installation

JenniferYo on Aug 24, 2017
Repeatedly trying to get the flooring you must pre-pay for installed! On first visit, they didn't bring enough carpet, didn't finish vinyl install, no baseboards, no thresholds/borders between carpet and vinyl, and wrong color quarter round was installed. The they didn't show up for the...

Empire Today / repair work to damaged home.

JMsR on Aug 22, 2017
Had LVP installed in June 2017. Flooring is gorgeous and should be for the price I paid. I asked about workmanship and whether the work was insured. I was told that the work was under warranty for 2 years, I specifically asked about damage to walls etc. As it turns out, I have made...

Empire Today / carpet installation

T. Parker on Aug 19, 2017
Had laminate installed week before last. Went great. Now suppose to have carpet installed in all 4 bedrooms. Was told to have all rooms empty, beds apart by 0800. No call by 915 so we called. Even though they confirmed installation, they now say they can't come out today!! Very Poor Customer...

Empire Today / complaint on services - sales guy ed

ABragg on Aug 16, 2017
sold us carpet and laminate on 8/12/2017 for over 4500, installation to start 8/15 Carpet and 8/16 for laminated. rec call on 8/15 not coming to do carpet a liability to do one a time. Now day 2, received call at 7:30AM be at house 1-2 hours, NOW ITS its 1:15PM, after 10 calls to CS and to...
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