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Flooring Installation Complaints


Faith Flooring / hardwood floor installation

Maryann Barth on Jan 26, 2019

The company used 'old' sand disks that left 'circles' in the wood; the seams of the floor boards are 'coming up'; the finish work was incomplete and 'sloppy'; and some of the hard wood flooring is buckling. Workmanship and materials used are very poor quality and we will need to have our...

Mr. Sandless franchise owner, Woods, Refinishing LLC Waldwick N.J. 07463 / ruined my floors

Vinnie Tirico on Dec 12, 2018

Brian came to do 3 floors for me, high gloss. He did 2 floors then went to sand the 3rd, it came out bad, did not remove the old finish. He did it again, and again, it came better but all around the baseboard was still bad, he had no hand sander unbelievably, so I had 2, gave him 1 and I...

St. Mary's Landing Apartment / issues re: neighbor squeaky floors

Linda G Johnson-Smallwood on Dec 10, 2018

Dear Sir/Madam: I am a resident at St. Mary's Landing Apartments. I met with leasing manager and I have provided several recordings to the leasing office regarding the neighbor squeaky floors, dropping of heavy items, stomping and running. The floors are extremely old and squeaky I wa...

Santicola & Company / flooring installation complaint

Beverly Santicola on Oct 18, 2018

Santicola & CompanyI am writing to say that the new renovations to the Safeway in the Summit north Scottsdale are starting to look like a disaster. There is nothing worse than walking into a dirty store and the white vinyl tile you chose for new flooring must have been a huge mistake by the design team. The... / carpet installation

LRWill on Oct 11, 2018

April 23rd 2018 I got an estimate for carpet installation from Empire Carpet. Installation date was scheduled for September 4th today after Labor Day. Is the Saturday prior to Labor Day it was brought to my attention that the carpet could not be installed on the following Tuesday due to...

Concannon Miller / carpet-no carpet

This is the worst place ever to get your floors done... Sales person did not give proper instructions... Carpet installers had to leave and come back... Contractor had to fix problem sales guy should have discovered. Carpet installers come back and carpet is too small... On phone with...

Larry Orr / installed flooring for phoenix location hired me to install flooring. contractor, martin hurtado did not pay me.

Larry Orr on Sep 25, 2018

Larry OrrI did work for this contractor. Drove to Phoenix for a hotel job. He is full of lies and promises to pay. I need to be compensated for the work I have done. He tried to say on more than one job that he had to fix my work. I guess he didn't think I would drive from Tucson to Phoenix to...

Michael James / deceptive sales tactics, promises that contradict contract

Psoodo on Sep 5, 2018

Beware what you sign with Empire Today despite what the sales person says! Our experience was what I believe was an attempt at deceit that I was fortunate to spot before it was too late to cancel. When we told our salesperson that we would think about it, he told us that that was OK and a...

Pamela Quick / no maintenance on existing problems

Pam Quick on Aug 31, 2018

Pamela QuickI have been callin and requesting maintenance to repair the master shower for a year and a half the drain was rotted and not connected to the tile and the water was pouring through to the ground. When someone did come out they didn't repair with the right materials and the caulk dissolved...