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Flooring Installation Complaints

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Elite Carpet Service Mr. Scam Richard Rokowski / Carpet Installation

Gerry55 on Apr 25, 2017
ATTENTION My name is Gerardo Bloise and my wife was scammed on April 17, 2017 by Mr. Richard Rokowski so this guy this at large doing scam right to left north to south it's time to stop him. I going to compile all the cases I going to press criminal charge against him. As you know one case...

Kaspersky / Updates

Carl Westfall on Apr 21, 2017
On April 20, 2017, our printer and scanner stopped working and we had to call in the computer guy to fix it. He said that the printer and scanner were disconnected by an update that you made to your Kaspersky program.. This cost us $99.99 to get the printer and scanner to work again. We...

GDex / GD Express / reverse charge

Afiqah on Apr 20, 2017
GDex / GD ExpressReverse charge 20/04/17 1372000(opsewood tropical sdn bhd) pihak kami tidak menerima document dengan sempurna, kerana document yang di hantar hanya di letakkan di tangga premis kami, kebiasaannya pihak courier kan memberitahu @ mendapatkan pengesahan kami terlebih dahulu sebelum penyerahan...

Johnson Premium Hardwood Floors / Warranty and performance

consumejw on Apr 19, 2017
I purchased Johnson hand-scraped walnut flooring four years ago from a local dealer. They installed it through the entire first floor living and kitchen area of my home and did a great job. The total cost was ~$28, 000. The floors were just as beautiful in our home as they were in the...

Richard J Rokowski, LLC / carpet install

maceco1221 on Apr 19, 2017
Took my deposit then gave excuse after excuse as to why he couldnt do the job after he had my money, continued to push the date farther and farther till i just had to find another contractor to finish the job...scam artist fraud too good of words for this guy, will take ur money and do...

National Floors Direct / carpet installation

JessRP on Apr 18, 2017
We had a NFD salesperson at our home on April 4, 2017, we chose "stone" carpet, scheduled the installation for April 8, 2017 and put a $1, 000 deposit down. NFD cashed our check on April 5th. We received a call on April 5th telling us the "stone" carpet was not in after all, we accepted a...

Carpet Court, Whangarei, New Zealand / vinyl flooring

Frances Fox on Apr 12, 2017
On 24 November 2016 I submitted a complaint regarding Carpet Court, Whangarei, New Zealand. To date I have not received any contact at all from anyone. Would you please have the courtesy of letting me know the position with this complain and why it has not been responded to in any way. Your...

Richard J Rokowski, LLC / unfinished job

Teppyrose on Apr 12, 2017
Richard J Rokowski, LLCRich has been a complete disaster since day one and didn't finish the job. It was suppose to be done on March 28th then March 31st. Then on several occasions he said all of upstairs would be done and he only did half a room. There were days he said he was coming here and never showed up or...

Empire Today / carpet runner

starcrestclydes@yahoo.com on Apr 12, 2017
We bought and paid for new carpet in our dining room which was installed with no problem HOWEVER... A runner was also ordered and pd for. We were told that the runner would have to be bound all the way around and would take approx 10 days to get done. At that point, the runner would be...

ScS / Carpet

Kate Sykes on Apr 8, 2017
ScS Will not be ordering from SCS Wakefield again. Ordered a bedroom carpet and underlay on 18th March, my parents took time off work to accept delivery on 31st March for me and had to reject the carpet as it was a different colour to the sample in store, it was white rather than grey even the...

Empire Today Memphis / Installer warning

7101 on Apr 5, 2017
My $98, 000 frustration Previous installer 7101 My name is Ramon and my company began installing for Empire Today Memphis almost 3 years ago. For the first 2 years it was a GREAT PLACE to subcontract so I decided to dedicate two of my crews to their office. My problems didn’t...

Empire Today / Vinyl plank flooring

Marcusfbarkley on Apr 3, 2017
A repost since I still am in no better spot after 2 days and promises the situation would be alleviated: I don't normally do this, especially in the middle of a job, but after my terrible experience thus far, it seems warranted and may actually get the attention from Empire that I have not...

Colonial Del Ray-Corpus Christi / 2015 surveyor travel trailer

Graig Hesseltine on Apr 2, 2017
We purchased the trailer brand new and right away the plastic under belly had to be cut to replace the water heater. I took it home only to feel a screw or nail under the laminate flooring in the kitchen. I called the dealer and they wanted me to pull it over an hour to their shop. I told...

Valero / Store condition flooring being removed and covered

Wintet on Apr 2, 2017
ValeroAs I was walking into the store, I hit a rug that was covering tile that was being removed from the front entrance. In doing so my ankle hit the metal base on the door causing swelling blood and black and blue bruseing. Also My knee hit the busted tile under the rug causing a large abrasion. I...

JcPenny / Main store aisles

Kirsten3123 on Apr 2, 2017
Just a quick situation that needs to be addressed. Our daughter is handicapped and no where could we get through the main aisles of the store easily. No wheel chair nor double strollers for parents could easily get through the store. Now I understand the actual sections/departments of the...

Empire Today / Vinyl installation

Nancy Niles on Mar 31, 2017
Last Wednesday, we waited for the installers who arrived during the two hour window. Hooray. However, upon their arrival, they told us we needed a plumber to disconnect the refrigerator and we needed quarter board for the molding once the flooing was nstalled. The sales rep never told u...

Lowe's Home Improvement / Lowe's Home Centers / Carpet

Thumper ann on Mar 30, 2017
I purchased carpet from Lowes in Springfield Ohio February 2016 Was installed April 2016 Fibers and carpet wearing SHAW said it was cause by not taking care of the carpet I vacuum 3 times a week They said it was dirty The carpet is only 9 months old The lowes said they can't replace it...

Empire Today / Manor carpet

Bonnie Evans on Mar 26, 2017
We purchased this carpet in November 2014. After it was installed we were having problems with pieces of the carpet coming up every time we vacuumed. We were told by Empire this was normal. It continued to come up plus the matting on the carpet or down and they sent a representative out...

National Floors Direct / Carpet and install

rachel1717 on Mar 24, 2017
National Floors DirectNot only did the install the wrong carpet, destroy my new construction, leave tacks protruding, they also are fighting me on fixing it. The carpet was ordered with the salesman as 15 ft wide, the installed 12. They left the seam apart. Put a 3 x 5 patch in the corner. Literally cut every 391...

Lennar / The wood floor in my foyer

rita goodall on Mar 24, 2017
Lennar relace my front door after it was inspected by them and determined that lennar was responsible to replace the door. The inspector was shown the damage to the wood floor. After the door was replace tim wood, lennar representer informed me that he would get back to me, inference to...
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