Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Fitness / Exercise Equipment Complaints

Sort by: Date | Popularity

Tribe Authority / Thinning face mask

Jamareah on Mar 17, 2018
I still have not recieved my [censor] and I want my money back you guys see all them emails I sent you I wish I woulda knew you guys were frauds when I ordered the [censor] aget how does it feel to scam people outta there hard earned [censor] money [censor] you should be ashamed of...

FitnessRepairParts / parts for livestrong elliptical

Rich E H on Mar 12, 2018
Needed on bolt and ended up having to order $25 worth of parts just so that one part didn't cost $25 due to a minimum order (March 2018). The site directed me to the wrong part but they were not willing to do anything except refund the purchase price minus the 20% restocking fee. Now I'm...

Virgin Active South Africa / poor customer service and substandard equipment

Cerne on Mar 12, 2018
This is a complaint against Virgin active Cornubia. The equipment provided in the studio (studio 1) is inadequate for class numbers and is of poor quality. This is clear for the following reasons: 1. Cornubia gym opened in October 2017, yet in January 2018 the equipment in the studio...

Cash Crusaders Randfontein / digital fitness tracker smart watch h30

Michelle Pike on Mar 10, 2018
Cash Crusaders RandfonteinGood Morning Not so dependable or Helpful Cash Crusaders Team. I received this wonderful Digital Fitness Tracker Smart Watch H30 from my husband on Christmas. Due to being involved in an attempted hijack incident I struggled with the thief trying to steal my car and ended up breaking the clip ...

Crunch Fitness / membership cancellation

kathyw228 on Mar 9, 2018
I submitted a written cancellation within 5 days as is noted on the contract but the Moreno Valley location did not cancel my membership-continued to charge my card and did so (so far) for two months which then constituted the annual fee being charged (after 2 months). I have asked them to...

Fitbit / flex 2

Irene Griego on Mar 6, 2018
In december 2017 I purchased a flex 2 for myself to get motivated and get active. I put it on the charger and went to sync it after noticing my steps were not being accurate. In january 26, 2018 I called customer support and we tried several things and nothing worked. The woman was helpful and...

Nordick Track / recumbent bike

Jeff Waddell on Mar 6, 2018
Bought Bike and all was well until I tried to reach their Customer Service. Their very own customer service email address that they sent me, rejected my email asking them a question. Then I called and was on hold until I had to give up. Is obvious that they purposely avoid purchasers of...

New York Sports Club [NYSC] / passport membership

Michael Sean Malone on Mar 2, 2018
I have what is called a passport membership which states that for an higher monthly fee, I would be able to utilize all the clubs in New York City. I was never informed of the ‘elite' locations that are excluded in the passport membership and that an extra fee of $20 is charged to my card...

NordicTrack / best protection plan

Dona390 on Mar 1, 2018
I renewed the best protection plan from 2/22/17 to 2/22/20 with the understanding that it would cover preventative maintenance and after the speaking the representative they explained that it only covers if there is a problem. The way it was explained to me it would be for both...

Fluidity Fitness / Fluidity Direct / returns are a nightmare!

TIG17 on Feb 19, 2018
I called for a return authorization within the 30 days. It never showed up in my email. When calling the customer service rep, she said she could see that they received my call and issued the authorization, but since now it was after the 30 days there was nothing they could do. I have not...

Gumtree / t25 gamma dvd disks.

Andy Fletcher on Feb 13, 2018
I paid for these disks on Feb 7th fortunately via pay pal. On the ad was his mobile number so after texting he replied with this ; Ok great. My PayPal address is trevtomlinson@hotmail.com total is £11.99 much appreciated. So a week later the disks are no where to be seen and gumtree are still...

Sears Brands / sears customer service/adherence to contract/delivery of operable machinery

slaterhayes on Feb 12, 2018
Support@searshc.com Quick reply allreplyforwarddelete Actions On january 24, 2018 I purchased a nordictrac elliptical at your store located at the louis joliet mall (#01740). The amount of my purchase was $790.61, less the amount of $100.00 which was refunded for delivery. My initial...

Planet Fitness / customer service

william dairyko on Jan 30, 2018
Whenever I go to Planet Fitness in Bangor, ME I go out of my way to be friendly and courteous to their staff. That just comes natural to me. I was previously a Customer Experience Coordinator at TJ Maxx and am now a Billing Technician at Penobscot Community Healthcare, so I am pretty used to...

Best Choice Products / treadmill

lja3205 on Jan 24, 2018
I obtained the RMA to return the product however, I do not have the original box (purchased 2 weeks ago, package was damaged and thrown away) I have no way to get a box and the item weighs 75lbs and I can not take it to a UPS location... I am asking for a Call Tag to pick up the treadmill...

Crunch Fitness / rude reception

Alloi on Jan 23, 2018
I was signing a contract with Crunch fitness and asking a few questions about the maintenance fee. The lady in the front named AMBER and GARET the guy with was so rude telling me that they have lots of things to do and cant entertain my question regarding the maintenance fee. I was just...

Sharaf DG / best price guarantee

Redseven77 on Jan 23, 2018
Sharaf DGAfter reading in detail SharafDG's Best Price Guarantee Policy, I decided to buy a Fitbit watch from the store in Mushrif Mall (Abu Dhabi) knowing that the watch was significantly cheaper in Lulu in the same Mall. SharafDG refused to honour the Policy and gave no end of lies and non-related...

LetGo / olympic style incline weight bench w/ 400-500 lb

ManicMechanic on Jan 20, 2018
LetGoPurchased weights and or equipment to weigh a total of 500lbs. December of 2017. Discounted to 200.00 as the condition of the equipment was in pretty bad shape.The amount I received fell short of the amount described in the sale. I found the weights were partially repainted to try and...

Crunch Fitness / membership fees collected without authorization

Rachel10016 on Jan 19, 2018
Terrible worst customer service encounter. My gym location closed and instead of notifying me Crunch continued to collect membership fees. I have contacted customer service numerous times and have not heard back. Please advise anyone you know to never ever join Crunch. Given such shady...

Makro Online / makro online service - unethical behaviour

Charmzt26 on Jan 12, 2018
Good Morning I placed an order MAK768170 on the 08.01.2018 with Makro Alberton for 2 items- Article number 316496EA - Raleigh Ladies 26 inch Alpine 2.2 Mountain Bike White and another item Article number - 316510EA - Raleigh Mens 26 inch Alpine 2.2 Mountain Bike Blue, which as per the online...

Revolution Golf / callaway golfit watch ordered oct. 26th, 2017 not delivered, money not refunded

Michael Ro on Jan 3, 2018
The above item has not been to delivered ref:_00D301Dn7._5008014pa4Q:ref. RG told me in a letter that the customs refused it due to invalid address, although my address was correct. I wrote to RG telling them that I was still interested in the item and they answered 2017-13-12 that I should...

Reply to