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Fitness / Exercise Equipment Complaints

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Souq.com / Treadmill

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Sfvcvb on Nov 17, 2018

I am Akhilesh Nigam, I ordered treadmill with order no [protected], which was suppose to deliver today i.e on 17th November 2018 but no product was delivered, I contacted customer service they were only telling that it will be received by 9pm then at 8 I again call, Ms Merna picked and...

Dick's Sporting Goods / loyalty overlooked

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JBrum on Nov 12, 2018

I have been a loyal customer to Dick's as I have a large family all involved in a variety of sports...not to mention the store is in walking distance to our home. I needed to purchase wrestling shoes for my triplet sons. I had received a coupon in the mail last week, but when it came to...

Makro Online / yoga mats

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Riezqah on Nov 10, 2018

Makro OnlineI'm trying to purchase yoga mats on more for less, tried about two weeks ago and still trying! no one helped me when I called. It is advertised at R169 each if you buy 2 at R200, when I purchase 2 it adds up a total of R400 instead of R200. Please urgently help and correct the error! No...

Kogan Australia / refund not received after an email stating a refund has been sent

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Sam Toohey on Nov 10, 2018

Kogan AustraliaI have had so much up and down with an E-bike purchase I got from Kogan. One model broke and was replaced, the other also broke due to a seperate issue on day 1 of being replaced so I requested a refund, After almost a week after it had been returned to them, I sent 3 follow up emails and...

San Tennis LLP / tennis rackets

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Jerry Mohinani on Nov 7, 2018

San Tennis LLPThe person Mr Deepak Kanyalal Nandwani (ex-MD of the above company) is currently in Singapore as he was required to report back to Singapore to face the bankruptcy charges that have been filed by several businessmen and banks for unsecured loans in 2012. He had in the past committed very...

Ozsale / non delivery by date

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Annie O'Brien on Oct 31, 2018

I ordered and paid for a fitness bike it was a 48 hour sale that was on 19/10/2018 ozsale stated that bike would be delivered by 26/10/2018 requested refund was told that they weren't actually sending bike outside distributor contacted fair trading by NSW law consumer is entitled to refund...

Planet Fitness / billing

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Jmcknight on Oct 24, 2018

This was Canton Ohio TJ was manager I was signed up for a year contract. I quit going to the gym after six months because of overcrowding. But because I signed a contract I continued to have to pay every month and that's fine. But at the end of the year they continued to charge me. Even...

DAMAC Properties / gym

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martin2705 on Oct 22, 2018

Damac park tower-your gym is really sub-standard for a building of your category. It is really small and the only 2 treadmills are taken most of the time. Tonight I had to turn because out of the 7 cardio machines, 3 were unplugged/not working and the only elliptical machine was not...

Planet Fitness / hip abduction machine

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DB Bell on Oct 22, 2018

I am a member of PF in Boynton Beach. I go 5 days a week and have been for almost a year. My issue is that when a machine breaks down it is weeks, sometimes months before it is repaired. When you have 2 of such machine and one has been out of service for several weeks it becomes extremely...

Virgin Active South Africa / watt bikes

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Gemma Shales on Oct 17, 2018

Hello there So i would like to complain about the Watt Bikes, i know for a fact that im not the only Person who has complained about this issue either. I have a National membership and I Train and Bryanston, Waterfall, Sunning Hill and Dainfern. I train 6 days a week a 4 days are on the...

Schwinn / signature men's fremont hybrid bike

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Jenna101 on Oct 12, 2018

Bike seat not low enough. Went to Schwinn Corporate and they customer service with them is god awful. Turned me off to Schwinn indefinitely. I don't usually make a stink about anything, so if I went to them about something, it was serious. They didn't treated it like, but were dismissive...

24 Hour Fitness USA / membership - bad sale rep and customer service!

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Ricky Lin on Oct 11, 2018

I've been a long-time member with 24 hour fitness, and I'm extremely disappointed with the customer service at both the corporate office and the gym at 3600 W Orangewood Ave, Orange, CA. In the beginning of August, my friend and I went into the gym asking about the membership for her. The...

Ecco / after care service

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Sad Golfer on Oct 9, 2018

EccoOK the golf shoes are 14 months old, but according to a well known local cobbler, the shoes cannot be repaired, due to the material in manufacture, pity about that as the shoes were comfortable and well looked after. Perhaps they were too cheap at £180 !!! I have tried for several days to contact...

Testoultra#Biotrimlabs.com / 6 bottles of testoultra

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Kumarharsh912287 on Oct 5, 2018

I am from India and I am unable to contact the India customer service number. When I was placing the order on their website, the price mentioned there as 1450 INR for one month consignment, however, after placing the order, I have been charged 10005 INR for 6 month consignment with VIP...

Las Vegas Athletic Clubs (Lvac) / billing dept is charging $25 for their error.

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RL5 on Sep 28, 2018

Las Vegas Athletic Clubs (Lvac)Lvac is charging me $25 fee for their error. I get charged on 1st of every month and they billed me on 8-10-18 $39 and on 8-27-18 $25 fee. I had the funds available since the 1st. I am cancelling the membership and never coming back here and would never recommend new people here too. They...

Fitness First / equipments, facilities and the manager

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Jimmy Chua on Sep 25, 2018

Fitness FirstEquipment: rip off equipment upholstery, rip off plyo box, numerous rusty equipment handles and equipment. Facilities: poor air condition system, water dripping from ceiling, uneven exercise floor that causes accident, insufficient number of hair dryer and cockroaches inside the...

Gold's Gym / memberships

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Quentin Bryan on Sep 21, 2018

Paid just under 400$ upfront to not be under contract and they some how managed to make one of the memberships on my account under contract. Their error. They refuse to make it right and the billing company they use is just as awful as they are to deal with. The customer service all around...

Fitness 19 / broken stairmaster - injury to shin

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goober123 on Sep 20, 2018

Incident: Sunday Sep. 16, 2018 Client #: [removed] When I was on the stair master at your Orange, CA location, the steps of the machine collapsed, throwing me off of it. In addition, the steps crashed into my shin leaving a large bruise to my muscle as well as on my skin. I still feel pain...

Nike / football gloves

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Kristine Musselman on Sep 20, 2018

NikeHi I bought a set of football gloves in mid July before football practice started in August. Within three weeks of him using them they have torn at the seams and I am extremely disappointed. I have never had any problems with Nike before and these gloves were highly recommended by school...

Fitbit / fitbit alta hr

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Veronica delgado on Sep 19, 2018

I absolutely love my Fitbit Alta HR, it does everything I want it to do... except last. I'm now on my 4th or 5th device and each time they fail after 14-16 months once the warranty is expired. Although I appreciate the offer of a 25% discount off of a new product its ridiculous that I...