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Fitness / Exercise Equipment Complaints

Total Body Experts / aka - "healthylivingfitness"

professionalshopper on Jan 19, 2019

I unknowingly purchased a used treadmill from this company (their secret "alias" on eBay is "healthylivingfitness"). Had I known which company I was actually purchasing from & had I read all of the bad reviews on here/elsewhere in advance, I would NEVER have wasted my time or money (hence...

Letgo Seller / nordic track treadmill

Marion Hodges on Jan 18, 2019

I message Salman concerning the treadmill. I asked the condition of treadmill. He assured me it was in good shape. When we got it home and turned it on, it kept a loud noise. I contacted Salman of my concern he stated, "I never heard the noise before something happen to it during...

Canadian Tire / poor service

Jeeva3297 on Jan 12, 2019

01/12/2019 I bought an item online. Called 10 min before the store closes and asked the rep if it's ok to pick the item in 5-10 min later as i was running little late. The rep said np, I could come in and they'll have the item ready. Just 2 min away from the store, i receive call saying that...

24 Hour Fitness USA / lifetime memberships

Kim Creighbaum on Jan 10, 2019

I bought a life time membership back in 1988 or 89 at Fitness Usa now there are no places for me to go work out. How do I get my money back. I paid over 1000 dollars for the membership. I bought my membership at the gym located in South Bend, Indiana when I was 18 yrs old. I don't have my...

The Bay Canada / treadmill

Yves Magnan on Jan 9, 2019

The Bay CanadaThe treadmill I ordered was as depicted in the attached picture ( which came from the order order) which included variable weights and lateral support for the weights. Those were not included in the delivery and after calling the Bay and even going back to the store to speak to the...

NordicTrack / customer service for fusion cst

David Witham on Jan 3, 2019

I received my Fusion CST faster than expected. However, after getting is set up, I did one workout and the resistance would not work. I called NordicTrack of which is took almost two hours to speak with someone. I did a video chat with the tech person which determined that it's likely the...

Orion Carpentry and Building Services Inc / hockey skates

JeanMath Brassard on Dec 31, 2018

Went to exchange my new skates for the good size but they did not have my size so I went to another location and they could not swap yh out without me paying an extra 30$. Her reason was that it was originally on clearance at the other location and couldn't honor the price. In my...

lifesmart / lifesmart infrared sauna icc3

Tracy Richardson on Dec 28, 2018

I purchased a really nice 3-4 person LifeSmart Infrared Sauna and used it from time to time, not very often. I used it at my convenience. The power board went out and there is no phone number or customer assistance available to buy replacement parts. The sauna was very expensive but the...

Game Store Galleria Mall / sales of second hand goods, repackaged and sold as new

JP Naicker on Dec 28, 2018

Game Store Galleria MallI purchased a rally bicycle for my 9 year old daughter from game on the 18.12.2018 as a Christmas gift, I was assisted by the fitness salesman Justin. During the POS i asked the salesman as to why the condition of the box was so poor - it was in horrific condition and he told me that the...

LifeTime Fitness / hours of operation

Carolelizabeth1 on Dec 21, 2018

Has always been a 365 day a year fitness center. Now they have decided to close Christmas Eve afternoon and not open until December 26th. This club continually raises dues and offers less and less. Lifetime offers less and less free classes and offers more paid ones. Yoga instructors are not...

Powermax Fitness / treadmill stopped working in 6th month with e01- communication error

Kailasa Ballem on Dec 15, 2018

Powermax FitnessDear Team, I bought TAC3500 Treadmill on 30-May'18. Attached technical issue + another issue 4 days back. This treadmill I bought for my personal usage. While I am buying the promise I was made by your team is after sale service is excellent. But unfortunately, it is not happening in the...

Oakley / item not received and no communication (no email, no phone call)

SYC_15492 on Dec 11, 2018

On 13 November 2018, I purchased 2 pairs of Flight Deck XM (Asia Fit) Snow Goggles, together worth $520. It is now 12 December 2018 and I still have not received either pair of goggles and I have not received an email to update me or explain. Upon calling, they informed me they ran out of stock and just hadn't emailed me. There was no compensation.

Fitness 19 / cleanliness

mmurph0923 on Dec 6, 2018

Date of incident 12/5/2018 I joined the gym 2 weeks ago for a black friday deal because it's the best price in howard county. Its the fitness 19 in elkridge, MD. I didn't tour the gym before purchase because of the great reviews. First, I walk in and there was no one at the front desk. I...

Finish Line / store in general

tesslogan4unc65 on Dec 5, 2018

I went in to get a gift card and there was no one in the store except a young employee and her friend. I went to the counter and waited. She stood talking to her friend and texting on her phone. I was never helped. I finally walked out and thanked them for helping me. I will never go back...

Gold's Gym / poor service gold's gym magnolia texas

Danansooriya on Dec 4, 2018

11/14 / 2018 I was at Golds Gym 6511 Fm 1488 Rd, Magnolia, TX 77354. Time around 12.30 PM I found someone cut my padlock on locker & steal all my personal belongings almost worth of 1000 $ including my wedding ring. I informed duty manager & he just wrote my name & phone number & said I...

Garmin International / garmin south africa

Marius van Staden on Nov 26, 2018

Dear Sirs I have been battling with Garmin South Africa to obtain an upgrade on my Garmin 520 (which has become defective), to a Garmin 1030 with extra batter pack, as per the below correspondence thread, however, to no avail. They have failed to supply me with Garmin International'...

Life Time Fitness / charge of dues after canceling my membership

Yasser Ibrahim on Nov 20, 2018

I canceled my membership and the gym says they have a 30 days policy for cancellation and collect fees/dues during that time which was never communicated when I became a member. I called to cancel my membership on Nov 1 and was told I have to go in person so I was able to do that on Nov 17...

Pro Direct Sport / adidas x18+ fg

Yousri on Nov 20, 2018

I ordered an Adidas X18+ FG size 9UK which is the size I've been always wearing and ordering for years from Pro-Direct, however these boots were way too tight which made me believe that it is a manufacturer fault, and decided to return them after trying them at home for around 10 to 15...

Huebner San Antonio / membership guidelines

ShayJenn on Nov 18, 2018

For the past 15+ years, I have been a member of Planet Fitness in different locations. The location on Huebner is insistent on my locking my purse in a locker, when I don't feel it is secure and don't feel my carrying my purse with me affects anyone else's workout. I prefer to keep it with... / treadmill

Sfvcvb on Nov 17, 2018

I am Akhilesh Nigam, I ordered treadmill with order no [protected], which was suppose to deliver today i.e on 17th November 2018 but no product was delivered, I contacted customer service they were only telling that it will be received by 9pm then at 8 I again call, Ms Merna picked and...