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Fitness Centers Complaints

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Crunch Fitness / I have cancelled my membership in jan 2018 & was still being charged

1234customer on Sep 20, 2018

I called and canceled my membership back in Jan 2018. I spoke with a female employee and was told that I did not have to do anything further since I called and made them aware of my cancellation. Months past and I saw yearly membership charges on my statement which led me to find out that...

Anytime Fitness / bad behavior of staff

faiq-khan on Sep 19, 2018

hello. 3 days before i take 6 month membership in your Anytime fitness gym. after some days your stuff is doing bad behave with me, and i notice your stuff have no respect for peoples, now i dont like your gym and i want to cancel my membership. so call me on this number as soon as possible...

New York Sports Club [NYSC] / personal trainer

Lmtp on Sep 18, 2018

I am representing Naphatrawi Supakham (membership # [protected]). She is a recent immigrant from Thailand with an extremely limited understanding of English. She signed a contract for a personal trainer and did not understand the stipulations of the contract. She asked me to cancel the...

LA Fitness International / hot tub (east-west conn branch)

starliteste on Sep 18, 2018

LA Fitness InternationalI visit your facility approximately once a week. Three weeks ago, however, I got an infection from your hot tub. My daughter had warned me about this almost a year ago. Unfortunately, I brushed it off and ask the people at the front desk to please clean. I have a doctors appointment for thi...

Gym Company Maponya Mall / unethical behavior

Sakhelethebestsw on Sep 18, 2018

On the 20th of August 2018, I was approached by an employee from gym company at Maponya mall. He told me that they had a special, where you join gym and gym with a partner for a month. He also told me that if I happened to change my mind before the end of the month, they will just cancel...

GoodLife Fitness / overpayment

Brittanywalters24 on Sep 17, 2018

September 14 2018 Paid 550.00 for Personal training that I am not even enrolled in??? Cancelled personal training 6 months ago and the fitness head at goodlife at whitby consumers told us that it was cancelled and we paid a cancellation fee. However I got charged 6 months later 550.00. I want a...

Gold's Gym / horrible customer service

Nickie Keller on Sep 17, 2018

I am an active duty United States Marine, and a single mother of two, who had to evacuate from Jacksonville, North Carolina due Hurricane Florence. I contacted the Gold's Gym located at 19757 Frederick Rd, Germantown, MD 20876 on 17 September at 12:23 in regards to their free pass offer...

Snap Fitness / member of staff & cancellation

Jettttica on Sep 17, 2018

I would like someone to contact me in a Authoritative position. I signed my husband up to the St Neots branch of Snap Fitness with Drew. This was on 31st July 18, my husband decided to cancel on 10th August 18 as the gym didn't suit his workout regime. When speaking to Drew in regards to... / ginger oils

Patrick Brady on Sep 17, 2018

i paid through PayPal for an oil for muscle relief on the 6/9/2018 i have had no contact since. I have not received my order or have not received any notification from the seller. Although the amount of money is not huge it is very frustrating to think i have been taken for an IDIOT. If...

GoodLife Fitness Vanier Market / gym never opened

SZabu on Sep 16, 2018

The gym was supposed to open at 9am, 10am rolls around (when there is supposed to be a class starting) and still no one has opened the gym. Instructors were there waiting as well but no one could get a hold of the person who had the key (although they weren't trying very hard, happy...

Fitness First / charged by the wrong method

dkrafiq92 on Sep 15, 2018

I would like to express a great length of my disappointment to a seemingly unattended complain i have been making for 3 months in a row regarding my recurring monthly charge. This is now the third month that the monthly charged is debiting from my Maybank account rather than the AMEX...

Crunch Fitness 7800 Rivers Ave. North Charleston, SC 29406 / disputing charges for personal training that never happened

Shawn Fischer on Sep 15, 2018

Attention: Member Services I am re sending this email because i am not sure if you received it. We would like some resolution to this unfair situation that Crunch Fitness North Charleston as put us in. My daughter Victoria Fischer was a member of the Crunch Fitness gym at 7800 Rivers Ave...

Planet Fitness / new staff

Shodan8! on Sep 13, 2018

At first, my experience at the N. Sardis Road, Charlotte, NC fitness center was good. Then they changed staff and began implementing strict new rules about scanning in as one enters. One used to be able to scan their own card if the staff was occupied or undermanned. No longer. Now one ha... / unethical behaviour

Owen Griswold on Sep 13, 2018

this company will not cancel a gym membership after 3 attempts. I have jumped through every hoop they have asked me to. But still they still havent canceled it. I have hard documentation of the 3 times I have tried to cancel. But the are still charging me even though they have me on...

Virgin Active Broadacres / my membership fee


Approximately 1.5 years ago I joined Virgin Broadacres at a cost of R550 per month for a premium access membership for 2 years. This was more expensive than my Planet Fitness membership but as I had moved to the Broadacres area it was more convenient for me. A few months in I decided to...

Anytime Fitness / owner is a bully

RaynC on Sep 11, 2018

Anytime FitnessI am posting this everywhere I can because the owner of "Anytime Fitness Roper" Mr. Ali Ghani immediately blocked my wife and I when I posted evidence of how he talks to people. My wife, who has a disability, signed up for Anytime Fitness Roper. Shortly after signing up she required a surgery...

Crunch Fitness / getting charged when I am no longer a member

Abigahil on Sep 11, 2018

Crunch FitnessMy account was cancelled a year ago and today I was charged $69.80. I spoke with a manager named Michael and said he was going to send an email but that hasn't solved my problem. This is not the first time I get charged even after I cancelled my membership. I need to be refunded my money...

YMCA West Saint Paul, MN / ymca west saint paul, mn

mtyler on Sep 11, 2018

Never had a problem before at this YMCA. I checked in as usual, my daughter ran to the daycare. I had a guest to be checked in, who has been there 4 times prior to this visit. I checked my daughter in to the daycare per usual. Walked back to secure my belongings in a locker. I hear a...

Gym Company / trying to cancel membership fee : gym company east rand mall.

Morne Muller on Sep 10, 2018

My first mail went out to the company on 2018/07/31 due to the fact that the showers had NO hot water for two weeks and then NO WATER at all in week nr three. I am depended on the showers in order to use the facility in time for work. I have NO other alternative time to go to gym. The GYM...

Fitness 19 Rancho Cucamonga 2 / child care unacceptable

Rev5 on Sep 9, 2018

Nothing really bad happened to my kids, but the environment they have currently is waiting for a disaster. A couple of weeks ago when we were picking our kids up, a toddler snuck out of the room. I thought that her mom was right behind us, but it wasn't her, we brought her back in and were...