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Fitness Centers Complaints

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Snap Fitness / Managers/ owners

Tnoyes on May 24, 2017
Everyone has fitness goals, but physical transformations are only part of what members accomplish in our gyms. We want you to feel great about your health and wellness, inside and out. Is what snap fitness says. Well I was working out when the owner came up to me and told me to quit...

GoodLife Fitness / personal training

Nicole Pollard on May 23, 2017
Hello, I purchased 72 personal training sessions and have used 8 of them. When i decided i was not happy with the service provided it had exceeded the 10 day refund policy. This is absolutely ridiculous that i cannot receive a refund or even partial refund as i have spent over $4000 with your...

LA Fitness / cancellation policy

gmt0150 on May 23, 2017
I had an indepth discussion with the LA Fitness sales associate at the Smithtown location, who confirmed I could cancel at anytime if I moved out of the area. I paid $700 for a 2 year membership, and again the associate confirmed I could cancel at any time. However, I am not told... NO you...

Planet Fitness / being double charged

Tyrone Scott on May 22, 2017
I went to planet fitness on April 16 th 2017 to let the manager know that I needed to change my billing info the manager on duty took my info and put it in the system. She then proceeded to ask me to slide my bank card to confirm the information and to pay my fee of twenty dollars for the...

New York Sports Club [NYSC] / 1221- ave of americas location - continuous issues with towel shortage

JohnT1221 on May 22, 2017
For the past year or so there is a continuous issue about no or short on towels issue at the 1221 Ave of Americas location. We are provided a ration of towels and on many occasions no towels at all. The management tells us that the issue is with the towel contractor and that the issue i...

GoodLife Fitness / customer service

Anastasia Roze on May 21, 2017
My name is Anastasia Rozenshtraous and I have been a loyal Goodlife fitness member for 3 years. I have enjoyed visiting my regular location, 1000 Finch Ave W (Dufferin location). I enjoyed the gym`s culture as well as the customer service for that time, until last month when I noticed that...

Anytime Fitness / terminated by local owner for responding to corporate survey

linincan on May 19, 2017
We just had our membership cancelled by Anytime Fitness, Canon City Colorado, in retaliation, it seems, for filling out one of your surveys. We offered honest opinions about this gym and, bingo, we are no longer allowed access. And, if these surveys are supposed to be confidential, how i...

Fitness 19 / billing

Helen Schmidt on May 19, 2017
I've been a member of this club for over 8 yrs. I am a Kaiser Permanente Sr Advantage insurance member, and I was informed by them that I could become a "Silver and Fit" member, which is FREE for me, and paid thru my insurance. Over 2 months ago, I tried to change my membership. NO HELP from...

Virgin Active South Africa / bad and inconsiderate service

Adnam on May 19, 2017
Virgin Active Maerua Mall Windhoek Namibia This morning 19 May I went for my usual exercising. At 5:55 the floor exercise area was completely full. 2 people were taking up nearly 4 blocks of space with up to 6 people sharing the same space in the rest of the area. I asked the 2 people (who...

Snap Fitness / gym staff behaviour and very very loud ear damaging music

junaid900 on May 18, 2017
I am a member of the Snap Fitness gym in Banashankari 2nd stage, Bangalore, India. I have been experiencing a few problems at the gym. Firstly the gym music system quality is not good and when loud music is played it hurts the ears and since the gym is not acoustically designed the music...

Gym Company / bait marketing

AbsAbes on May 18, 2017
I have since signed a contract with gym company at East Rand Mall, my understanding at the time was that the membership will be activated once I visit the gym, of which I never did and to this day R199 goes off my bank account monthly, I have then complained to the consumer ombudsman and...

Virgin Active South Africa / absolutely pathetic services with equipment

sagren on May 18, 2017
Good day, I have been a virgin active member more than 11 years. I first joined the virgin active in Amzamintoti, then the one in Bluff and finally the one in Umhalanga. I recently relocated to JHB and changed membership to a new virgin active in Lenasia. My first time at Lenasia wa...

Fitness 19 / membership

Khodge on May 17, 2017
I went into my local Fitness 19 wanting to try out the gym with my sister who is a member. I did not know of the free trial they offer so i asked how to become a member. The employee spoke with me about their prices and child care provided or members while they work out. I thought it was a...

Gold's Gym / personal trainer

Don't Use them on May 17, 2017
Personal training was canceled, and the following month they pulled out almost 300.00 again and said they were sorry and that this was a mistake and that it would be refunded back within 2 week. its now been almost 3 months and several phone calls including another face to face...

Gold's Gym, Clarksville TN / false advertising/child care issues

Caity Leigh on May 17, 2017
Gold's Gym, Clarksville TNGolds Gym of Clarlsville Tennessee falsely advertised that their new gym opening would have unlimited UV tanning, spray tanning, sauna and an indoor track. Almost two years later they decided NOT to have those amenities. I am a VIP member and got my membership for those amenities and for...

Virgin Active Contact Centre / cancellation of membership erroneously for the 2nd time

Naartjie on May 17, 2017
I am at the end of my tether with the services va sa provides. Every time i make changes to my membership va f* up the entire thing. My son's membership has been cancelled for the second time and i am fighting to get this resolved. They keep giving me the run around. I am truly fed up. The...

LA Fitness / extra charging

alican64 on May 12, 2017
Hi, my name is ali and my membership number is f23911354. My phone number is 281 7258024. There was campaign last month in la fitness at 9025 s texas 6, houston, tx 77083. My roommate onur cagatay ozdamar registered and agreed to pay monthly 28$. My payment day is generally 24 or 25 of each...

Anytime Fitness / Anytime Fitness

Leo Carnevale on May 12, 2017
I am not a member of this gym anymore and have moved out of town, I was a member for over a year and they gave my girl friend a free member ship. We went to the gym in February to meet with employees to cancel and explain we are moving out of town and there are no Anytime Fitness gym...

Planet Fitness / advertisement inquiry

Rubee Bee on May 12, 2017
I went into Planet Fitness website to register my 13yr old daughter for a membership in the Weslaco, TX club. Upon entering the date of birth, I received a pop up explaining I'd need to go in person to register her and sign a waiver. Yesterday I took my 13yr old daughter and the lady at...

Virgin Active Little Falls / Personal trainers

BLACKIE2204 on May 10, 2017
I previously lodged a complained against the same gym on 2 February 2017 and have not yet had an acknowledgement or a reply! Today, 10 May 2017 I arrived at Virgin Active Little Falls at 16h30 - the start of peak hour just to find a personal trainer training three clients behind the...
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