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Fitness Centers Complaints

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Fitness First / RUDE RPM Instructor, Menara Manulife, JUDY

Edb_x on Aug 18, 2017
On Friday 18th August 2017, I went to a RPM class at 7:15am at Menara Manulife with Instructor Judy. I had a terrible experience that not only ruined my entire day but left me completely sour towards the Fitness First brand. It was my first time meeting Judy and having her as an instructor...

GoodLife Fitness / membership problem

Erica37 on Aug 17, 2017
I have now been a Goodlife member for over a year now. For the first year of my membership I was under a corporate plan. After the first year I was no longer able to renew my membership under a corporate plan so I decided to renew for another year under Goodlifes plan. I chose to pay for...

Coca Cola / bought an expired coca cola soda

Mutiso on Aug 17, 2017
I had just taken my lunch at a cafe opposite industrial police, then on my way back to the office decided to buy a coca cola take away from a green kiosk just next to the cafe, after the first sip i realized the taste was'nt right, on checking on the exp date, it was BB Feb 2017, i could...

Anytime Fitness / very bad

Leisa on Aug 17, 2017
Level of their service is poor. No changing rooms and not enough shower rooms. You always have to wait for 10-15 minutes for a free one. The condition of shower rooms is pathetic as well, because they're cleaned once a day, and the rest of the day they are just dirty. And it's disgusting...

Fitness First Singapore / membership not cancelled properly / unauthorized debit on my card

Mac04 on Aug 16, 2017
Hi, I decided to cancel my membership with fitness first after 2 yrs because of worl reasons. A few months prior to my cancelation my membership was on freeze, last may i told the staff that i want to cancel but he convinced me to place it on freeze again for another month maybe i would...

NYSC Dobbs Ferry / nysc dobbs ferry

Tlin on Aug 15, 2017
The people that workout here keep to themselves. It's ok, parking and traffic are a problem in this area. Never had problems getting a machine. However, machine are often out of service or not working properly. I witnessed a member being harassed by another member who was much older. The...

Virgin Active South Africa / virgin active sandton

sundriechetty on Aug 10, 2017
A complaint regarding the audio system in the ride studio has been an on-going issue for a year and to date unresolved. The group exercise manager has advised that she reported the equipment to Teljoy but they have not attended to it. I suggested, stop paying them, alternatively return the...

Gold's Gym Bulverde Rd San Antonio TX / unprofessional

Fitfam on Aug 9, 2017
On a number of accounts myself and some friends have worked out at this gym only to Be harassed by a insecure overweight trainer named Edward spivey. On every occasion he will make a point to try and act like a hoe making little commments and laughing while starring directly at you. When...

Virgin Active South Africa / lack of customer focus

Zak Charmaine von Gordon on Aug 9, 2017
We are members of Virginia Active Cradlestone almost since the start 2015. Today we went as a family and started on the treadmill. My son is a runner and has been on the treadmill since the start. However today one of the trainers confronted me whilst running next to my son that he is not...

GoodLife Fitness / membership changes

abbyshan on Aug 9, 2017
I am a long time member of good life. I used to be a part of Exclusively Women's until it was bought over by Good Life. I am sad to say how terrible the service has been in the past few months. I am an alliance member who had access to all the gyms. In the past few months I have been told...

Anytime Fitness / billing

Shelbystress on Aug 9, 2017
I signed up for 18 month membership and my son for 12 months membership but apparently the contract has a hidden clause for auto renewal that I did not knowingly agree or aware I signed. The iPad that I signed was glitching and not working properly. I did not have any reason to believe...

Ignite Fitness Port Elizabeth / dishonest marketing and refusal to refund money

Sylvester0611 on Aug 8, 2017
On the 26/7/2017 I signed up at this gym after receiving a promo on whatsapp from one of their sales consultants, Bear, advising that I'd pay R499 joining fee and R229 p/m if on medical aid. Upon signing up i was charged R1500 joining fee which on the very same day but unfortunately...

9round Fitness LLC / spamming marketing practices

Mgt of P1M on Aug 7, 2017
9round Fitness LLCCorporate office hired an off-shore marketing agency then had no control over them while them spammed our fitness directory over 500 times creating fake profiles to only get their phone number listed. Once corporate offices were contacted they also jerked us around for over three (3) month...

Crunch Fitness / crunch take 534 dollars

Ralph S. Fernandez on Aug 7, 2017
My fiancé is a member to crunch fitness on hillsborough ave in Tampa Florida which I pay for. On 8/1/2017, crunch took 534 dollars out of my account on a unauthorized transaction for personal training . We told them that back in June we will contact and let them know if we will start the training...

Snap Fitness / previous snap fitness apology

SK Christopher Eggert on Aug 4, 2017
After much back and forth btwn me and snap fitness we have finally come to a mutualy beneficial compromise after having my checking overdrawn by snap they have agreed to credit me back the overdraft fee among other things I am satisfied for the momentaslong as it doesn't happen again my...

Virgin Active South Africa / lack of communication on a policy change and bad staff attitude

Mirranda on Aug 3, 2017
My 9 year old son was refused entry to gym following a change of policy, "due to POPI Act". Apparently ID numbers are required in the absence of the gym card. Yes, in principle that is not a problem. Its been practice for adults. However it has been different for kids as they are usually let...

Snap Fitness / stealing from the disabled

SK Christopher Eggert on Aug 2, 2017
Joined snap on advice of dr. Signed contract for 3 months of small group training at contract signing told owner & trainer i was on social security disability and don't recieve any $$ til the 3rd of each month they said that was fine and wrote it on contract next month comes and they take...

Gym Company / bad attitude and fraudsters

Lerato2 on Aug 2, 2017
16/06/2017 I signed up for a gym membership sales guy was very convincing, later on realized I can't afford to pay it because I am under a learnership and soon I will be unemployed. 07/08/2017 went to Maponya mall to cancel my gym membership I was told I owe R1372 no explanation was given...

Virgin Active South Africa / swimming pool at victory park jhb gym

AdelheidB on Aug 2, 2017
1 August 2017 is the most recent date upon which I have complained to staff at Virgin Active Victory Park about the dirty, very dirty, swimming pool. 2 weeks earlier I asked to speak to the duty manager about the dirty pool, and did. He promised to do something and the very next day I saw...

Virgin Active Roodepoort / no law and order in ladies change room and untidy facilities

Anonymous242 on Aug 2, 2017
The swimming students fill the passages with their clothes and bags one cannit get from the sauna or shower area to the change locker area and these youngsters talk very loudly, scream sing loud one cannot enjoy the sauna or steak room and yesterday they were changing in the sauna with...
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