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Fitness Centers Complaints

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LA Fitness / customer service and operations management

Gaston Valencia on Oct 17, 2017
I’ve experienced numerous issues with this LA Fitness Facility in Diamond Bar. All problems have aquated to stem from an operations manager who goes by the name of Kevin. He is unprofessional, rude, and a liar. He lied to me about my options just so that I would have to cancel my service and...

Snap Fitness / membership cancellation

Letty Gregorio Wildhagen on Oct 16, 2017
I Want to complain on this branch of snap fitness in burlington Wisconsin, We used to be a member of snap fitness about 3 years ago, then we quit then I enrol again on Sept. 28 2017, but due to misunderstanding and overcharged of the staff i cancelled it after 2 day to enroll in different...

YMCA / lack of structure or scheduling at the decatur county ymca

ashlandthomthom on Oct 15, 2017
Every week my boyfriend and I come to the local YMCA multiple times. Overall it's an excellent facility. I've always had pleasant interactions with the staff. But this past week, I feel the ball was dropped. I really enjoy playing basketball to get my cardio in, so my boyfriend and I...

Crunch Fitness / talked down to when trying to get a membership at crunch

bujorico on Oct 15, 2017
Crunch FitnessI signed up on line for a free day pass to check out the crunch on alton rd, miami florida. I went in the gym, showed gil kennedy who works there my email received from crunch with my free pass yet he refused it saying that ive been a member there before and so I cannot use the pass. No...

True Fitness / most unethical business ever

Ah Yong Mun Hoe on Oct 14, 2017
True fitness malaysia closed down not because their Singaporean owners gone bankrupt, but they deemed their profits were not fat enough. This is the worst business model a gym can have. For profit only. Gives our Singaporean country a bad name. Really shrewd and unethical. Now opening up...

Virgin Active South Africa / harassment and abuse by gym members, virgin active century city

Arlene de Waal on Oct 14, 2017
Today 14th October 2017 @ around 12h10 I spoke to Shaun who was the on duty manager at Virgin Active Century City Cape Town to inform him that I was harassed by another gym member in the shower area. I usually don't go to gym on a Saturday due to my experience harassment of other gym...

Lucille Roberts / cleaning lady at the gym

Elena306 on Oct 13, 2017
Today was the first day of my membership with Lucille Roberts, Flushing location. It's my first time joining your gym and I was very excited to work out today. I just so happened to forget my lock at home so I brought my gym bag and placed it on the floor next to each machine I worked on...

Gym Company / poor service/ unauthorised debit order/false promises

Mohanuwa Thibakhoane on Oct 13, 2017
I signed contract in September 2016 signed the debit order date to be the 30th of the month.The 1st debit order was supposed to go off in December 2016.The gym since then have been deducting my account on the 25th of the month I reported the matter in January 2017 and they promised to...

New York Sports Club [NYSC] / gym conditions, poor management, failure to provide refund

scott_maselli@yahoo.com on Oct 13, 2017
The Jersey City facility has been in disrepair (both equipment and building) for well over 1 year. Supplies such as soap and paper towels are consistently missing, the locker rooms are a mess and despite multiple discussions with management (including Alla), very little has been done to...

Snap Fitness / staff member

Pumpkin pie on Oct 12, 2017
A staff member is extremely rude. I politely informed him that this was the second time he is giving me attitude. And that if it happens again I would have to take action. The whole time I was telling him this he has a condescending smirk on his face and finally said, "do whatever you...

Ricochet Sports club / cancelling membership

HMVictim on Oct 12, 2017
When we went to cancel our membership, we got talked into freezing the membership. Then before the end of freezing period, we called to check when should we go there (because they need to have papers signed in person) to cancel the membership. In today's world where even legal document...

GoodLife Fitness / membership/customer service

Goodlife sucks on Oct 11, 2017
The worst customer service I've ever received. I have been trying to contact goodlife for a month and a half. I have received the worst service, you're nothing but yet another money grubbing institution that lacks the ability to provide proper customer service. I have called, emailed and...

Virgin Active South Africa / cancellation of contract

Bianca Avenant on Oct 11, 2017
I took out a 1 year gym membership at Virgin Active Durbanville. I went in to make payments . I made full payment for the outstanding balance on the "account". Now 3 months after it Should have been finished they advised me I am 3 months in arrears. I would like to cancel this contract...

GoodLife Fitness / service

Jason.dyk on Oct 10, 2017
I have a corporate membership at goodlife fitness in Medicine Hat AB. I have been a member since last 2 years. Before 2 weeks, my membership was expired and I went online through my corporate discount from my work and renewed my membership. Today I went to the gym and the manager didn't...

Snap Fitness / refusal to issue receipt for amount paid for annual membership and extremely bad customer handling

Krishna10001 on Oct 10, 2017
I am a surgeon who took up a annual membership plan for which I was forced to buy, even 1 month post payment of my membership amount my receipt yet to be issued and they say software glitches N they have not issued a hand written receipt and not only this they just let a new member into...

Planet Fitness / regulations

yanira gomez on Oct 9, 2017
Planet fitness has a habit of changing regulations when they wish, first I have been using resistance bands for almost a year at this gym amd now they decide its not accepted and I asked for contract and it doesn't specifically say no bands, I asked them to underline specifically where it...

GoodLife Fitness / unethical behaviour

courtneyshute on Oct 7, 2017
To whom it may concern. Good afternoon, I wanted to bring to your attention something that has upset me, personally I love GoodLife as my gym and I wanted to continue my membership once my one year commitment is finished. I work out about 3 days a week at your Bramalea city centre location...

Anytime Fitness / horrible customer service

Jane Lindberg on Oct 6, 2017
I signed up at club #1188 with Trish after completing the fitness study with Zach as my assigned Personal Trainer. After convincing my husband to sign up for the next fitness study (again with Zach) I told Trish my goal was to convince my hubby to get a membership after having a positive...

LA Fitness / personal training

Laura rosa on Oct 5, 2017
Dear La fitness My name is Laura Rosa, I have been a loyal customer since before 2008 and I have never had a complaint until now. I decided to start your personal training service and everything was going well. I was impressed with my trainer Ronnie who was let go on Monday 10/2. I received a...

Fitness First / cancellation of membership

Steph csk on Oct 5, 2017
I am totally disappointed & upset with the service & attitude of the Operation Team Leader, Ms Rasyiha in Fitness First The Curve, Mutiara Damansara, Malaysia. I wanna make an official complaint on her for she never response promptly or replies my correspondence emails with her about my...
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