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Drug Stores Complaints

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CVS Pharmacy / CVS Health / Pharmacy

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DeGroat on Dec 17, 2017
Hello, I picked up my prescriptions in the drive thru at CVS yesterday and was given someone else's order! I was charged correctly but one of the three clearly had someone else's name in it! So I pulled around and went inside. When I told the girl what happened she became very defensive...

Walgreens, Hwy 50 Winter Garden / custom christmas cards

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Darkangelstear on Dec 15, 2017
Despite twice being left on hold twice and never picking the phone back up. My issue currently is that yesterday I received an email saying my order was ready, so as soon as I leave work, I pick up my son and head there. I'm greeted with her not knowing where my order is, followed by her...

www.jointadvance.com / joint advance food additive for joints treatment

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yokon38 on Dec 15, 2017
I have bought this food additive for joints treatment (Order number 1958 3817) in their site 21. Nov.2017 and payed by my cc 83.9 dollars. 23. Nov.2017 I got by email "shipping confirmation" but with different order number (1958 6039) why??? Now 15. Nov.2017! After 24 days of waiting I...

CVS Pharmacy / CVS Health / service

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greciag on Dec 13, 2017
I wanted to put a complaint against 2401 East North St, Greenville SC 29615. The two cashiers that did my transactions were rude, one of their names is Robin. I believe in true customer service and there is no need to treat anybody without curtesy. Unfortunately I didnt experience any...

Shoppers Drug Mart / pharmacy

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Terra-Lynn Coggan on Dec 13, 2017
I am very disappointed with Shoppers Drug Mart Quispamsis & 681 Mountain Rd Moncton. I am away for the holidays, my script which I typically have delivered is due to run out. Not a problem, I have refills. I call Quispamsis (home pharmacy) to confirm my prescription and make a request to have it...

Kroger / pharmacy

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Kari Harmon on Dec 13, 2017
Kroger in peru indiana are refusing to give me my inhealers that i need for my asthma. I am server Asmacit I can die if i don't get my inhealers today!!! They are ready, they just want to be an [censor] about it!!! I have contacted my attorney and he is going to file papers with the...

Rite Aid / discrimination

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Mark Headen on Dec 13, 2017
Rite AidI go to rite aid monthly and I get a variety of meds. My problem stated when I tried to purchase a bottle of water and use there debt machine. When I brought the water the machine ask do you want cash back? I ask the machine for $10 and the sales clerk and manager said there wasn't $10 in...

Shoppers Drug Mart / customer service in photo department

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Syeshe on Dec 12, 2017
I am a nice and friendly person. I had a terrible experience where the photo department lady was exceptionally rude to me. She blamed it on ‘having a bad day'. That's no excuse to be rude to people. She was very ignorant when I asked to pick up my photos. She acted as if I were stupid and...

CVS Pharmacy / CVS Health / hipaa violation

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Chrissie E on Dec 11, 2017
When I got home with my CVS prescription purchase just now, there was a notice (printed in Spanish) stapled to my RX slip - it was printed for a completely different patient for a different drug, with a different prescription number. Obviously, this is not only an unacceptable violation of...

Shoppers Drug Mart / gift card and customer service

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Vera Barker on Dec 11, 2017
i was overcharged on a visit on October 30, and when I went in for the difference they gave me a gift certificate instead of cash so it would not affect my points balance. The only thing is the gift card would not work and the store more or less said too bad so sad your problem. So I...

CVS Pharmacy / CVS Health / poor customer service

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Caleb M on Dec 10, 2017
Hello. My name is Caleb. I went to local CVS at 8 pilgrim hill road in Plymouth Massachusetts. I went to the store to buy nasal spray for my mom. They did not have the CVS brand nasal spray which is the only one that works for my mom. The price of the CVS brand I wanted is 6.99. The Afrin...

Smith's / Smith's Food and Drug / pharmacy service

To
TopherWeez on Dec 9, 2017
Date of Incident: 12/09/17 Pharmacist: Stephanie Location: 5710 W 7800 S, West Jordan, UT 84081 Background: Sometime in late November, I dropped off a prescription for Adderall 20 mg #60. The prescription was written on 08/28/2017 with a DO NOT REFILL UNTIL 11/20/2017. I was informed by...

Shoppers Drug Mart / behaviour of one staff member

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Doglover8989 on Dec 8, 2017
I was in the store on december 7 th 2017 in Grimsby, and my mom ask a lady to move her cart so we could get through and her attitude toward it was fine I guess I will have to move (not oh sorry I will move this for you no nothing) she was pissed off at us because we ask her to move her...

CVS Pharmacy / CVS Health / pharmacy service

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IamPriceless on Dec 7, 2017
On 12/6/2017, I walked into my neighborhood CVS store at 3601 12th St NE Washington, DC to fill 2 prescriptions (Tylenol with codeine and muscle relaxer) prescribed after a motor vehicle accident. I arrived to the pharmacy at 8:40pm. The pharmacist who later told me her name, Fatima...

CVS Pharmacy / CVS Health / pharmacy prior auth for pain meds, wait time and viewed pt. multiple errors

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NicolePerson on Dec 7, 2017
To Whom This May Concern, I just returned from CVS (# 0371)on Harbison and the Roosevelt Blvd in Philadelphia, PA. I am very dissatisfied with the service I received and the services of at three other patients I witnessed while waiting. My husband is post op R Knee Arthroplasty 2° Torn...

Shoppers Drug Mart / pharmacy

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barbaraledrew on Dec 7, 2017
On nov 14th 2017 I was given a prescription forauro moxifloxacin 400 mg and teva prednisone 50 mg. I am on odsp and have coverage, when my daughter brought my prescription they said it had to be paid cash I did not have the cash so my daughter paid out of her food money thinking I would be...

Shoppers Drug Mart / pharmacy, wrong meds given!

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Ryan ann maguire ardis on Dec 7, 2017
A few years back I started methadone. My first few months, my town did not administer methadone. I had to get my drink at shoppers in strathroy. I finished my drink then was handed a bag, a script. I thought it was my clonidine. I ten proceeded to continue to my summer camping destination...

CVS Pharmacy / CVS Health / discrimination, unethical behavior, rudeness

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Vadim Yesilevsky on Dec 6, 2017
December 6, 2017 CVS Corporation Customer Relations One CVS Drive Woonsocket, RI 02895 Dear CVS Customer Relations: I would like to share with you my experience of attempting to fill my prescription for ADHD medication in two CVS locations and the treatment I had received from the pharmacy...

CVS Pharmacy / CVS Health / the cleanliness of the pharmacy area in rochelle park nj 07662 is disgusting!

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Barbara Blacher-Hecht on Dec 6, 2017
Each & every time I go there, the surrounding floor area is covered with litter, including the area where the pharmacist gives shots & the blood pressure machine. They make no attempt to clean their space whatsoever & there is never enough help behind the counter to handle waiting...

Shoppers Drug Mart / flu shot

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Lisa Lomas on Dec 6, 2017
I went to Shopper's ( Kimberley BC) for Flu Shot ( I am my Dad's caregiver) Nov 9th. She gave the shot pretty high on my arm, as of today, I still can't lift or move my arm without HUGE pain. Is this normal, I don't think so. The pain is getting worse, not better. As I have absolutely no...
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