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Drug Stores Complaints

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CVS in Bell on Alantic / exchange with receipt. bought same day..

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Cecilia minero on Oct 14, 2017
My boyfriend bought the wrong brand for our daughter of diapersI went to exchange with reciept. Chashier would not exchange because of cvs card which i didnt have.So o bought other bag .I called manger ..as soon as i returned home ..Is name donald or ronald ..wasnt helpful at all as a...

CVS Pharmacy / CVS Health / change prescription status from active to inactive to new prescription from 3 refills to 2 when status was changed without customer authorization

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rnweir on Oct 14, 2017
A company representative from CVS pharmacy contacted me about not picking up one of my medications. That it had been over a month since I ordered. I was confused by the phone call being that I had been in the pharmacy (Store #9149) multiple times during the month, if any medication was on...

Shoppers Drug Mart / pharmacist

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Crashhhh on Oct 12, 2017
Oct 12 @ 11:33am a different pharmacy called the market mall shoppers location to see if they had a specific type of medicine. Yes 4 boxes. Went to get them and the pharmacist on duty had no idea what was happening. I explained the situation, my regular pharmacy explained the situation. Then...

Circle K u.s. 41 and Spring Hill Drive Brooksville Florida / it's a female she's working I think 3rd shift and her name tag says corinne

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Rexroo on Oct 12, 2017
It was about it was about 10:15 around Monday night I seen the female walk over to the vehicle and it was a black African American playing the music pretty loud lot of Bass couldn't hear him really but I could actually see what they was doing inside their vehicle she purchased some weed it...

CVS Pharmacy / CVS Health / lack of information regarding store closure

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Kilgoretr on Oct 11, 2017
My name is Tim Kilgore and I live in Orange, CA. We had a 7000 acre brushfire and my regular CVS Store located at 4040 East Chapman Ave, Orange, CA closed some time Monday afternoon or early evening I think because they were in the prepare-to-evacuate zone. In any case, my daughter stopped...

Shoppers Drug Mart / ratio-lenoltec #3/15/30mg acet/caff/codeine wht/rnd/tec 3 (none) 10 tab 07 oct. 2017

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Heinz.austria on Oct 10, 2017
To whom it might concern, I would love to know the reason for the price difference for a medication that it is exactly the same, but bought in 2 different pharmacies. The above prescription I bought at Shoppers Drug Mart in Penticton BC, but it was way more pricey than the exact same...

Shoppers Drug Mart / disrespectful customer service

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alaina/noelle on Oct 10, 2017
An upsetting incident occurred at the Miramichi (NB) Douglastown location, store #165 on Sunday October 8th, 2017. I purchased several items which were rung through by Sara (the cashier) and I asked her if she had a scan code for the PC 12 pack water (so that I didn't have to lift it out...

1959 / manager

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Chefdog14 on Oct 10, 2017
There was an item on sale at the register it didnt come up with sale price. When I told the clerk they went back to shelf and checked. She came back and told me I was wrong. I went back to shelf and tag had been removed. I asked another clerk to check camera and she did she said she...

Express Scripts / rx #: 172783441259

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derick982 on Oct 9, 2017
When I initially called to inquire about the prescribe medication being shipped out to London, I was told that I may have to pay a small fee because it is temperature sensitive medication. So I agreed and went to proceed with the order. After few phone calls and verification the order wa...

Shoppers Drug Mart / customer service

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Sweetiris on Oct 8, 2017
Lise Colalillo 92 Shamrock Crescent Woodbridge, Ontario L4H 1A3 October 7, 2017 Mr. Micheal Motz President of Shoppers Drug Mart 243 Consumers Road Toronto, Ontario M2J 4W8 Attention: Mr. Michael Motz Dear Mr. Motz, I would like to share my latest shopping experience at Shoppers Drug...

CVS Pharmacy / CVS Health / unethical practices, thoughtless and selfish behavior nj store #3759

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Randall Smedley Sr. on Oct 7, 2017
10-17-2017 My wife after having BOTH knees replaced is instructed to take pain meds every 4 hours. Dropped off a script at approximately 1:00 pm at the Swedesboro NJ store #3759 using the drive through option. After getting her home then to physical therapy and back home it was almost 6:00...

CVS Pharmacy / CVS Health / poor service from cashier

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LoriD529 on Oct 7, 2017
10/7/17 2:55pm CVS Store #7670 Cashier: Ana #1464402 Reg # 03 My extra care card # ends with 6415 I waited at the counter for an unusual amount of time. While I was scanning the store for an employee, Ana saw me and seemed to duck back down the isle, but realizing I saw her, came to the...

Rite Aid / greeting people when have a customer you are checking out in front of you

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Linda Conner-Bell on Oct 6, 2017
Every store insists their employee at closest register to door welcome customers as they enter even if they have a customer in front of them they are waiting on at the time. This is the rudest practice to the customer at the register. I spent my entire career in some form of Customer...

Jewel-Osco / pharmacy drug called naproxen sodium 550 mg

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williamh5790 on Oct 6, 2017
hello...i bought a prescription drug, at Osco, Arlington Heights Il., Vail St., called Naproxen Sodium, 550 mg., (40 count), on 10/5/17, for $55.61...i couldn't read the original prescription, and am walking in a foot boot, for severe heal pain...when i returned home, i forgot that i...

Walgreens / exchange

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Julie K. Board on Oct 5, 2017
On 9-30-17 I purchased 2 pair of Foster Grant Readers with the buy 1 - get 1 free for $17.99. They were exactly alike except one was +2.50 and one was + 2.75. When I got home and tried them out for reading neither one was strong enough for me to see the computer or read with. Today I had a...

Shoppers Drug Mart / pharmacy service

Je
Jennifercarole on Oct 5, 2017
This would be my second complaint about this shoppers located in Thunder Bay Ont. I believe it's located the corner of Oliver and memorial ave. This complaint a little more serious were as a dr. Has called a few times with different medication to be covered (cancer related) and she ha...

CVS Pharmacy / CVS Health / customer service

Ca
carlos ajesola on Oct 5, 2017
i went to the CVS pharmacy in South Plainfield Nj located on Oaktree Rd and experience the worst customer service ever . The indian lady (middle aged) who rudely partially attended me lacked the fundamentals of social interaction. This lady took my prescription n placed me into...

Shoppers Drug Mart / pharmacy protocols

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Doovid on Oct 4, 2017
Good day, I recently called my Pharmacy by refill request that my Specialist would have to authorize (0 repeats). I was told it would be ready for pick-up after 4:30 the following afternoon. Since I had a few extra capsules, I went to pick up the prescription two days later, after I took my...

CVS Pharmacy / CVS Health / prescription filling

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Frustrated customer 1993 on Oct 4, 2017
After having the same prescriptions filled for over a year I received a call where the pharmacist rudely told me that they have a policy not to fill certain prescriptions from “outside the district”. Moreover, that this policy was instilled this month. My doctor is registered in NY state...

Shoppers Drug Mart / customer service

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Customernot on Oct 2, 2017
I just left your 123 Mitton street south, Sarnia On N7T3C5 store. I have never felt like such an inconvenience in any other store before as I did today. Christina the cashier was nothing short of rude and more worried about speaking with another employee about tomorrows schedule . I bought...
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