The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Drug Stores Complaints

Sort by: Date | Popularity

Shoppers Drug Mart / Staff & Customer Service

Vi
vidodc on Jul 16, 2018

I have been a customer of Shoppers Drug Mart at the 579 Lakeshore Rd East location for over 20 years and I must say that the service in Customer Care has gotten worse over the years. The SDM store location at 579 Lakeshore Rd East is poorly run by management team that seems to have little...

Rite Aid Corporation / Filling Prescriptions

The employees in the pharmacy department located on Mule Road, Toms River, NJ are the worst. Every single time my physician calls in my refill, I am always told the script wasn't called in. I am so sick and tired of these people. How does Rite Aid employee such ignorant people. Again, on...

Apollo Pharmacy / complaint against apollo pharmacy and their employees

Mi
Mithun Chatterjee on Jul 16, 2018

I went today to buy a medicine which is a normal medicine and it's price is very low which is Rs.11. The person who is there is not willing to give the bill. When I force him to give the bill he ask me to pay extra for that. But the bill is Rs 11. But I have to pay Rs. 12 because there i...

RiteAid / pharmacy

Ca
Carson Shrider on Jul 15, 2018

I went into the Riteaid on White Lane and Gosford in Bakersfield California on Sunday the 15th, 2018 at 3:10 p.m. went straight to the Pharmacy, where i always go, to purchase some insulin syringes for my mother who is in a wheel chair and a diabetic. Most of the the time the are very...

Shoppers Drug Mart / spring water

No
Noorsooo on Jul 15, 2018

Shoppers Drug MartThe Shoppers Drug Mart location at Woodbine and OConnor is low end customer service. The staff are uninformed and seem like they were just hired that day. The location discontinued the 10 litre jugs of spring water so I had to start purchasing the 4 L jugs which were always running out...

BuyBulkMeds / I ordered domestic more than 2 weeks ago

Se
Sean Reed on Jul 14, 2018

Domestic is US to US. International orders take longer but a US to US shipment should not take more than a week. They picked up the money I sent 12 days ago however they refuse to answer any of my emails or attempts to contact them. No tracking #, no email saying "hey there is a delay but...

CVS Pharmacy / CVS Health / prescription medication

Pg
PGaluski on Jul 13, 2018

I have had my prescriptions filled at CVS but doubt I will going forward. I have a congenital back disorder in which my sacrum did not form correctly. It is painful and I unfortunately have to take medication to help alleviate the pain. I have found that a certain manufacturer's medication...

Shoppers Drug Mart / seniors discount caution

Wa
waynecole on Jul 13, 2018

As fixed income seniors we watch for discounts when buying. We discovered that Shoppers Drug Mart offers a 20% discount to seniors who shop on Thursdays. We purchased $60 worth of merchandise and to avoid a long line-up went through the self check-out at 1:30 PM. After arriving home my...

Clicks Retailers / fraud on doctors' prescriptions

Be
Bev Souvaris on Jul 13, 2018

I have just found out that my prescriptions have been submitted to my medical aid on a regular basis, even though I have not filled the scripts. I had gone to fill the scripts on a few occasions and was told that I'd already filled them. On telling them I had not collected them, I was then...

Walgreens / advair diskus & emergency inhaler refill

Ed
edcdyu on Jul 12, 2018

Stopped in to get my wife's Emergency inhaler and Advair refilled. I was asked if I wanted to pick up tomorrow or wait. I opted to wait. I was told it would be 25 minutes to a half hour. I was good with that because I did not want to make another trip to the store. But one and a half hour...

Express Scripts Holding Company / medical malpractice/non-medical personnel making medical decisions

Ca
Carie Crowley on Jul 12, 2018

"Through bold action, specialized care, data insights and innovative solutions, we deliver smarter pharmacy services - making healthcare more affordable and accessible for millions of people." "We are sorry you are having problems"..."We are sorry you feel that way"..."please email..." Okay, so...

Apollo Pharmacy / non submission of bill for purchases

Ra
Rajeesh Kumar on Jul 12, 2018

Dear Sir, We have been buying products from Nolambur Unit 2 of Apollo Pharmacy. On a number of occasions the salesman has not been issuing Bills for purchases made. He always pretends to make a Bill and tells us that the computer is not working. This has been going on for long. Thi...

CVS Pharmacy / CVS Health / pharmacy never having my prescription and being rude about it

An
angela carpenter on Jul 11, 2018

turned in my prescription on 7-6-2018, to be filled on 7-11-18. i was called and told they were out of my medication and it would be in later today. i called back at 3:00 and was told very rudely that they were out all had been sold, they couldn't order because the pharmacy manager was off...

Shoppers Drug Mart / Customer Service & Management

Ta
Taskie1909 on Jul 11, 2018

The service of SDM in many locations have degraded throughout the years in its service. Dollarama and Walmart has greatly improved over the years. Both Dollarama and Walmart should be examples of better management . Many SDM stores across Ontario are becoming as terrible how Target Canada...

Walgreens / pharmacy - failure to correct prescription error, unethical behavior

Wn
wnettles on Jul 10, 2018

On July 10, 2018, I dropped my wife's prescription off for the usual 90 day refill at my local Walgreens pharmacy. I was told that it would be ready for pickup in a couple of hours. When I returned about two and a half hours later, I paid for it and returned home, only to find that 2/3 of the...

CVS Pharmacy / CVS Health / store manager very rude

Ja
Jane222 on Jul 10, 2018

My name is Jane Lauro and I am a mobile merchandiser for beeline. I service the beeline jewelry in numerous Cvs stores. I went into Cvs #6048 1933 Victory Blvd Staten Island, New York 10314 on July 10th 2018 at 3:45 in the afternoon to service the store. I did my normal service I asked for...

Shoppers Drug Mart / lack of products and dirty store

Ba
Barbara Moores on Jul 8, 2018

I made two trips to my local shoppers drug mart in Long Pond CBS NL in two days. Both days I was looking for tin milk and Pepsi. Neither was in stock. Empty boxes everywhere thrown on the floor. How can a store keep justifying no product and filth. I am sick of having to go to other store...

Kroger / middletown kroger pharmacy

Ba
BamBam 7422 on Jul 7, 2018

I took a perscription from a local Urologist to be filled. After waiting for two hours, I was informed that my Doctor had wrote the prescription wrong, and would need to be contacted. I asked what the problem was, and was told that the dosage was written as needed, and they would not fill...

Safeway Pharmacy / medication refill

Ma
Martin Boyce on Jul 6, 2018

Unfortunately I am a very sick person and I get about 60, 000.00 a year worth of medication. I recently moved 3 blocks away from Safeway and thought it would be great to be so close to one of the limited pharmacies I can go to. In the 6 months I started using Safeway Pharmacy ( 69th and...

Shoppers Drug Mart / pharmacy

Ga
Garry Hook on Jul 6, 2018

To whom it may concern Short of six years when my family and I lived in PEI we have loyally used your pharmacy for all of our prescription requirements. Over the past three years we once again shopped at your location. We have found the customer service to be extremely substandard and very...