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Just Answer / Tech support

PeterOG on Mar 22, 2017
I've just checked my credit card statement to find that JA has taken double the payment when they didn't even resolve the issue I contacted them for. I reluctantly wrote off the first $51 because I felt they would not refund me, and I was too ill to pursue it, but now I discover that they...

Intel / Not delivering what i paid for

Benjamin Venturina on Mar 17, 2017
Hi i've been getting slow speeds lately and its unconvienient, i paid for the ULTERA PLAN 999 with 5MBPS and all im getting is 0.7-1Mbps, its frustrating because im a PC Gamer and i experience massive ping ( For example 350-1000 Ping ) i cannot enjoy my gameplay because of this, i live in...

Newegg.com / Monitor return

Josh Cohen on Mar 16, 2017
I purchased a monitor and paid Newegg.com directly (no third party). The monitor was defective. I received authorization from Newegg to return it for a full refund, no restocking fee. They sent me a FedEx label (their address for returns). I returned the monitor within 30 days of...

Hp Computers / Battery for desktop envy

Karen Price on Mar 14, 2017
I paid for a replacement battery for my computer. Order #BJPJ8184-01. Case #3036947986. I have paid $118.95 for the battery. Plus a tech service fee of 60.00 to determine that I needed a new battery Unfortunately, the incorrect battery was sent to me. I have a desktop HP Envy Rove 20 Mobile...

Yahoo / Yahoo mail

Ruth Ann Moffet on Mar 14, 2017
What is wrong with your mail? It is soooo slow and the advertisements are continually loading which stops all functions and sometimes stops the entire program. Composing an email is impossible. I am three sentences ahead of the print. Very frustrating. I have been with yahoo for 20 some...

Secure Data Rescue / Computer hard drive recovery

Macman666 on Mar 6, 2017
Avoid secure data rescue. There are many other companies that will do the same work with more integrity and speed. Secure data took 10 days to assess my hard drive, then took 10 more days to supposedly fix it. Secure data then charged almost $200 more for parts. A parts list was never...

Webroot / Automatic renewal

Hope Boune on Mar 2, 2017
I took my computer into Best Buy in 2016 to have a new harddrive installed. They put Webroot on as the virus scan even though I told them that I already had a subscription to a Virus protection. They said that it was part of the service and that I could choose not to renew it. I found out...

TrustPilot / Reviews reputation management

Andrew Butler on Feb 26, 2017
TrustPilotTrustPilot sales agents have on several occassions since 2009 tried to sell me their paid reviews and reputation management. I listen I ask questions and I realised I wanted such a service but knew it was flawed. Since Mid 2016 after fake negative reviews were found about my company on variou...

Yahoo! / Just trying to log in

MichaelKelley on Feb 21, 2017
All right, here's how it goes: 1. You got hacked. 2.. Boo-hoo, cry-cry from me. 3. So you wanted me to change my password. 4. You wanted me to make a stronger password. 5. Now I am so cocked up, I cannot login at all. 6. I can't access your 'Community' (ha-ha) to get help. 7. Messages are...

HP / Pavilion

djbigfun on Feb 20, 2017
HP has zero customer service! Top 2 worst experiences every! You are wasting your money purchasing any computer products from HP! My less then 5 month old computer has had several issues, todays issue was I TURNED IT ON! The sync up with Windows failed and I spent 4 hours to restore! 1st...

Hewlett-Packard / HP Development Company / Smartfriend service

Reveal Lies on Feb 18, 2017
Originally in August, 2016, I was given a free one-time support to SMART FRIEND, which is owned by HP, but is a paid service. You get techs from India only. The tech did a screen share, took control of my computer, & ran freeware program after program, not asking or telling me what he wa...

Costco Wholesale Corporation / Failing to supply ordered product

Joachim Meurer on Feb 6, 2017
Costco Wholesale CorporationOrder # 637558040 I ordered a dell computer with windows 7. Costco confirmed but shipped Windows 10. Over one week costco is jerking me around and finally told Me today to take a hike and refuses to ship windows 7. Just telling me to return the product for refund is not the issue here...

Yahoo! / Yahoo news comments

Allen Blaine on Feb 4, 2017
I read an article and get to the comments section at the bottom and the type freezes up. What is happening??? I cannot type my comment because it freezes. Please respond. I would like a response and a resolution to this problem. Yahoo is my home page, I don't get it. I am a conservative...

Driver Download / Service is not getting a refund

Dwabs on Feb 3, 2017
On january 29 2017 i ask for a refund and have not heard from you people so i though that i would just let you know that i am still waiting for this refund and now i just wonder if you forgot to send it or if you do not want to send it witch one either one i am still waiting for thi...

Activision.com / Black ops 3

UndreamtStone on Jan 26, 2017
Matchmaking is ridiculous and having people from Guatamala and other countries on US servers sucks..they all have 200 plus kills per minute and its due to lag comp...you and I both know this and its sad...also, there are so many hackers playing all your games its ridiculous...seems you...

Samsung South Africa / Sl-m2070w/xfa

Pedro A on Jan 25, 2017
Wifi printer bought 3 days ago. Setting up via personal hotspot on a desktop Mac, setup software would not close, then unable to print. Contacted Samsung who told me they would call back. No one called for two days. Savvy, I corrected the problem, having discovered that the IP address on...

Telkom SA SOC / Adsl landline migration to holding pool

Mornay Kayster on Jan 21, 2017
Telkom SA SOCI signed up to a different isp & closed all telkom internet accounts. personally filled in & mailed the required documentation for my line to be migrated to the holding pool. This was done on 20 of December 2016. A telkom agent called me on the 18 January 2017 stating the line has been...

King.com / Game fix!

JuneRose on Jan 15, 2017
I am on level 1879 and have been for quite a while! The object is to collect 3 lemons and remove 75 frosting . The frosting is not a problem but the lemons are! The three frosted ticks which turn into the lemons needed are not all turning to lemons - only 2 are lemons and the third turn...

TOT Public Company Thailand / Fiber broadband

T-dator on Jan 14, 2017
We live at no. 126/20, moo1, (Nai rai) , tambon phe, rayong. And we have a broadband connection via fiber cable download 20mbps upload 2 mbps with tot.In the house we have a wifi that distributes the signal to 2 iptvs and 2 pc laptops. It worked ok until 3-4 months ago, but now we can not...

Purolator / Delivery

Mickey on Jan 9, 2017
To whom it may concern: I don't even know where to start about the nightmare I have had with our Purolator delivery driver and customer service. My husband ordered a computer from Dell on December 25, 2016 worth over $1200CAD. We patiently awaited the delivery, and received a phone call on...
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