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Department Stores Complaints


Red Square Edgars / return of purchase not granted

A Vawda on Jan 24, 2019

The Rosebank branch of Red Square has failed to comply with Edgars Returns Policy. The manager and staff on three occasions turned me away, claiming they dont have cash to refund the purchase, although I presented original receipts and the product is sealed. I was told to "wait until...

Makro Vaal / credit department

Alberto Lopes on Jan 23, 2019

On the 23rd of january I went for my grocery shopping by makro vaal with my makro credit card, when I came to the till my purchase of about r25oo was declined although my statement showed I could by for r15000. As advised by the lady at the teller I contacted makro credit department where...

Value Plus / savings program

Mike Vann on Jan 22, 2019

They promise a 50.00 Walmart gift card for trying out their product for 30 days, after 30 days they auto charge your credit card. When I got the packet I looked it over and was definitely not something I was interested in. I called and cancelled any kind of subscription they may of had on...

Carnival Mall Total Sports / bad service from a cashier about the shoe in display.

Khulubuse on Dec 20, 2018

Yesterday I bought my wife a legoq agate sport black /ro 5 the shoe was on display. The shoe was dirty I asked mbali the cashier to reduce the price because the shoe was not clean and it was fitted by many people since it was on display. The lady was very rude and told me that if I buy...

CAAD Trucking/Sears / sears, delivery

Diane JT on Dec 3, 2018

CAAD Trucking/SearsHad a refrigerator delivered to my home where they put holes in my walks, damaged my driveway, and gouged scratches in my hardwood floors . They even damaged my driveway upon unloading refrigerator. They denied the claim less than 24 hrs after the delivery and before they saw pictures. The...

Roanoke Alabama Store / so cluttered

Tamie Mcclain on Nov 22, 2018

The store is so cluttered. We need someone to come clean this dump up. Handicapped citizens can't shop this place. A well person can't shop there because of the clutter. Address is 1119 north main street Roanoke Alabama 36274. Managers are always outside smoking and neglecting... / knowledge about cash & card unfortunately he is in cash desk

Somdev Roy on Nov 14, 2018

FBBOnline.inI went for shopping in big bazar punjagutta mall Ward no 89, near punjagutta x road. Hyderabad 500081 My bill amount was 2270 clearly told the city yet cashier to take 1100 as cash rest to swipe in card. And handed over that 1100 cash to him. Even after that he swipped the entire amount from...

Lakeside Mall Foshini in Benoni / service at lakeside mall foschini

rossre on Oct 29, 2018

Good day Yesterday 28/10/2019 I went to lakeside mall foshini in benoni - east rand mall and I needed assistance with my foundation and there was no consultant there who could help me. The lady from the counter came to help me but when I ask her about gosh foundation she didnt know...

Big Lots Holbrook NY / store manager

matt holubar on Oct 28, 2018

I would like to start out by saying that I am a 51 year old white male that has the disorder / handicap Tourette syndrome. I went to the local Big Lots store in Holbrook New York to get a few items that I needed. I have been to this store many times before but this time I was a little...

Morrisons Congleton / terrible customer service!!

Bsjones on Oct 27, 2018

Everytime that I go in my local Congleton morrisons the staff and manager are appalling! Their faces would probably crack if they even attempted to smile. They are damm right rude and their customer service is more than lacking! As for the manager with the bald head he is the worse of all so...

Capitastar (Capitaland), Queensbay Mall & Lovisa Malaysia / unethical treatment of and dissatisfactory service to capitastar members

Ann Lim on Oct 15, 2018

I had made a purchase at Lovisa Queensbay Mall on 13 Oct 2018. Capitastar App rejected this receipt for Capitastar points; citing that it is "Unable to identify mall". I then went to Information counter of Queensbay Mall and was informed by the staff there that I should get Lovisa to chop...

BWS / box of apple ciders

Whitney Louise on Oct 5, 2018

I went into bws shepparton east to buy a box of apple ciders and the assistant manager wouldn't serve me even after giving my id as my partner who is 25 was sitting outside with the trolley and our two children and he goes and asks him for id like he was buying and then proceeded to refuse...

Sunridge Mall in NE Calgary / the fact that I got locked in the bathroom because the bathrooms are old and the locks are gross and worn out and need to be replaced..

cheryl Whalen on Sep 12, 2018

Sunridge Mall in NE CalgaryOn Wednesday, September 12, 2018 i used the bathroom at Sunridge Mall in NE Calgary and was locked in the toilet and couldn't get out as the lock would not slide back, I tried for it seemed a very long time and also called out to a person two stalls away to get help..she did and 3...

Tulalip Disney Store / military discount issues; store purchase

Maria Vanessa McGinnis on Sep 8, 2018

Good evening, My spouse attempted to make a purchase to include military discount. During the time of purchase she did not have her spouse ID card. I provided my Retired ID card, however she was making the purchase. During the time of purchase she was denied military discount because she...