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Department Stores Complaints

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Home Depot / Paint department costumer service

RAL923 on Oct 22, 2017
I have been a loyal Home Depot costumer for years. I recently bought a house and have spent thousands at Home Depot in the last few months (i have receipts as proof). I have always had either a great or okay experience, but today was disgusting. I never write reviews, but felt today is a...

Mattress Firm / Lied to By the Salesman in writing x3

KarmaInTheEnd on Oct 21, 2017
We bought a floor model high end mattress set at the Texas State Fair a week ago. We got a great deal, or so we thought. The mattress has not even been delivered yet and we have discovered that the salesman lied (hard to believe, right?!) to us not once, not twice, but THREE times in...

Coles Supermarkets / Coles brand pizza cheese

Etc004 on Oct 21, 2017
Hi, last Wednesday I picked up a bag of the coles pizza cheese. Went to use it on Saturday and it’s full a dark green and black mole which was covered by the label. The exp date is the 28th of dec. The bag has not even been open. Called the coles store where I got it from and the manger said...

Edgars Fashion / Edcon / Lack of service received

Samantha29 on Oct 20, 2017
Good morning I am writing in conjunction with a pending complaint, of which reference number is 1710 1400 359/GO. Details of the full complaint can be checked via reference number. The complaint was against Managerial staff and the contracting security appointed inside the Edgars store...

Clicks Retailers / Cashier attitude

Johann171 on Oct 20, 2017
On 2017-10-10 at 12:30, me, my wife and kid were purchasing at Clicks Checkers complex Kroonstad. When it was my turn to move to the cashier, the specific cashier namely Lucky Khumalo first had to have a chat with the last customer he serviced. Eventually when he finished, I asked him why...

Circle K Stores / circle k service & korruption

Dkpro on Oct 19, 2017
I was recently in a store in Tucson, Arizona a female working night shift was extremely rude saying what do you want? I replied do you talk to all the customers this way she diconected from the speaker, I then asked I I wanted was a can soda, she brought me the wrong soda so I asked...

Dollar General / employee

Tracy Dandridge on Oct 19, 2017
My 42 year old husband went into the store off hwy 78. The employee was a older white hair and glasses. She asked for id which he provided. Due to my husband suffering a ruptured eye with eye problems he did not realize it expired yesterday. Another customer said you can see he is old...

Ross Dress for Less / customer service representative jessica

Roune on Oct 19, 2017
Worse customer service ever!!! Today I went to Ross new store located in North Lauderdale between Rock Island and McNab to return one item, I was waiting in line when Jessica(front manager) told me to move to a different line, I waited for a little while, shw was taking the customers after when...

Dollar Tree / manager

Niki7860 on Oct 19, 2017
I shop at dollar tree 3 days a week in gateway in Beaumont Tx.I love the store but the Manger andrea Raquel is horrible!!! She curses her customers an is so rude to employees when they interven. I witness her litererly going toe to toe with a customer. And told her keep her kids on a...

Sears / samsung tv 52"

C Garlinger on Oct 19, 2017
Sears has sent a serviceman to our home over 7 times. They have installed major parts (LED full screen, motherboard, speakers, adjustment focusing, reinstalled software over and over...). Sears refuse to replace this Lemon! The service has gone from June 2017 through this month of Oct...

CVS Pharmacy / CVS Health / pharmacy

S Vaughn on Oct 18, 2017
Store 9572. Pharmacist name Jisung Hwang. Month after month this pharmacist does not fill my prescriptions as promised. It was promised for yesterday but when I went to pick up today I was told that she"forgot". This is old and tired. Nothing but excuses from this crappy store. Thi...

Sears / parts ordering

Jeff Holeman on Oct 18, 2017
I needed a new "deflector control cable" for my Sears snowblower and it was extremely difficult to order. In person at the Sears Parts and Repair center they would order for me but they could not have it delivered to their center and I would have to pay for shipping to have it delivered to my home...

Modanisa / order 17112640

Khaoula Ichiba on Oct 18, 2017
Hi there, I'm very much disappointed with your custom service team. I had called many times your lines and sent several emails complaining about the two ponchos I received - Black - Sultan-ı Yegah, Product Details: 259392 They had a terrible smell like Tabaco smoke and couldn't afford to...

Ross Dress for Less / customer service, cashier

Bety Gonzalez on Oct 17, 2017
this happened on 10/17/2017. one of the cashiers, who's name is Diana H, was done cashing out a customer ahead of me and my turn was next. she was also the only cashier on the counter. she although didn't want to attend me and instead a pulled manager to attend me instead. she then...

Rooms To Go / full bed with side rails, full bunkie and matt protector

Marpr3z on Oct 17, 2017
I bought the full bed for my daughter on 9/15/2017 to be delivered on 9/28/17 not only the bed was delivered to the wrong address but couldn't be delivered any earlier than 10/17/17 A month and 2 days after. Employees at the phone were rude and told me there was nothing they could do about...

Leon's / needed a box spring that measured under 53 inches wide.

Christina Boake on Oct 17, 2017
We purchased an antique bed and were in need of a box spring no wider than 53 inches. Tim the sales associate was amazing. We found one that measured 52 1/2 inches. We are aware that there are variances in measurements, so notes were placed all over our file about the need for the...

Debenhams / daniel wellington strap

Myriaaza on Oct 17, 2017
To whom it may concern: I would like to complain about an incident that has occurred few weeks ago. I came to Debenhams (Olympia) on the 17th of September at approximately 13:00 to buy a watch. There, I saw a Daniel Wellington strap which I liked for some time, specifically the Classic...

Albertsons / service and machines

dainlv on Oct 16, 2017
I shop at the Albertson's near work. It has been my experience that the machines are way to slow to process effectively. The lines are long and inefficient for the amount of shoppers needing service. You need to update the debt/credit machines and hire more check out folks. Every time I go...

Dillard's / poor customer service/extremely unprofessional cashier

Anita Williams@willfamgc on Oct 16, 2017
I am writing to express my concerns about a recent incident I experienced at your Dillard's store located at 9701 Cortana Mall, Baton Rouge, LA 70815. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping trip at Dillard’...

Sam's Club / tire warranty

Mr. Casarez on Oct 15, 2017
I bought 4 new tires 12/21/2017 with the warranty for my 2004 Tahoe at Club#4783 and went in yesterday 10/14/2017 to have them checked and they would not even look at them. They said my truck has custom rims and they wont touch them, so why did they sell them to me and put them on my truck...
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