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Dental Services Complaints

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Monarch Dental / Worst customer service

Trisha59 on Feb 22, 2017
Went in at 8:40am on 02/22/2017 for a dental appointment at 9:00am at the Sandy, UT location. 9:30am still waiting asked the front desk lady how much more longer will i have to wait she said they were short staff so i would be up next. One of the patients walks out and i thought oh great im...

Aspen Dental Management / New patient experience

Regin StPierre Kovacs on Feb 21, 2017
Feb 25, 2016 #5956276 Regular Check-up and filling When I was briefed before my check-up by a business manager for Aspen Dental, I was leary. Someone had to pay his salary, and he wasn't a receptionist. When he presented the estimate, he included everything possible they could do for me, not...

Western Dental / Western dental in san francisco ca

jehanalabsi on Feb 17, 2017
western dental in san francisco CA i had my mother to do her denture her age that time 71 years old and i was clear to western dental staff that my mother old and doesnt speak english and please if there is anything you need let us know and i put my name and my sister name and we paid...

Aspen Dental Management / Too late after your teeth are pulled to be told you haven't enough jaw bone for implants !!!!

Lin Wills on Feb 15, 2017
Hello, I need to let you know how the last few months have been for me. Back in December 2015 I went to the "Aspen" dental care and had several appointments over the next couple of weeks regarding just what we could do about my pretty ugly teeth. At that point I had both upper and lower...

Affordable Dentures / Paid $1300.00 for upper dentures, they will not provide them

lelmkl on Feb 7, 2017
In March of 2016, I had to pay almost $1400.00 before any work was started. I paid almost $1400.00 for upper dentures. I was told I could get my permanents in 6-9 months. when they put my temp in, it was crooked, I was told (you must have moved). the first week before I could even eat, a...

Aspen Dental Management / Balance billing

unspokenrespect on Feb 1, 2017
The Aspen Dental office number is 1416 I had a tooth that needed to be pulled so on1/9/2017 decided to visit Aspen Dental because they are a in-network with my insurance company Amenities. I gave them my information and received an X-Ray of my teeth. After they accessed the damage I was told...

Affordable Dentures / Paid for top of the line dentures got substandard

Debbie33 on Jan 29, 2017
A year ago, after having spent over $30, 000 out of my pocket for endless root canals, dentures that were not good, etc., I decided to try Affordable Dentures. I paid for the top of the line most premium dentures I could for almost $2, 000. What I got were standard and they don't work good...

DentAlign NYC - Kenn Kakosian DDS / Dental malpractice and insurance overcharge

James C on Jan 29, 2017
DentAlign NYC - Kenn Kakosian DDSRight before the 2016 year end, I went to his office for dental cleaning since I have $2500 dental insurance that had not been used at all. His office is only 2 blocks from my office. So convenience was the only reason I went. When the cleaning was completed by his assistant, Kakosian...

Aspen Dental Management / Over charges for unneeded procedures

etp on Jan 28, 2017
They will charge you for stuff not covered under your insurance plan and make you pay in advance to future dental procedures covered and not covered by dental insurance. Consider the complaints online as valid and pick your dentist by local reputation and not fancy signs on the front or...

Affordable Dentures / Unethical behavior

Unhappy59 on Jan 23, 2017
Made me give them on star, otherwise I would not have given that. Walked in, and a sign on the window saying you have to have your dentures clean of any fixodent . How was I to do that? With my car keys? Maybe telling clients before they got there would help. Receptionist was kind, then my...

Wylie dental associates / I was told they were in network than billed for out of network costs

Wendy Willaby on Jan 23, 2017
I called wylie dental associates for a routine cleaning. I specifically asked if they were in network w/my insurance. Melissa told me yes. I later received a bill for out of network costs. They lied to me & than had the nerve to send a bill. I don't use out of network dentists or physicians. I...

Kool Smiles / Dental cleaning

Jenna Simmons on Jan 22, 2017
Kool SmilesMy son went in for a cleaning and xrays on Saturday January 14, 2017. They did xrays, cleaned his teeth, and poked around in his mouth. He woke up on January 15, 2017 with his jaw swollen. Took him to the doctor and a different dentist. They admitted him to the hospital. He had gotten an...

Neibauer Dental Care / Pressured me into dental treatment, lied about my insurance coverage, damaged my tooth

MsBossy100 on Jan 19, 2017
December 30, 2016 I went for a 6 month check up. During that check up I discussed a root canal I needed. During the dentist exam when asked if there was anything of concern I mention my front tooth which has a crown that maybe once a month it feels like is shifts. I didn't cause me any...

Loose Tooth Pediatric Dentistry / Dental

Linda Daniel on Jan 16, 2017
Date of service 5/25/2016 Patient: Raymond Forbes, Jr. dob 04/30/2009 Two teeth were pulled from my 7 year old grandson and they used nitrous. MetLife Insurance did not cover the nitrous, but the negotiated fee was $41 and they charged us $101. They said they could charge whatever they...

Blizzard White Global/Tooth Whitening Scam / Blizzard white tooth whitening

lisabess on Jan 14, 2017
I used my Amazon Business card and I'm disputing the payments they charged without my consent on 12/10/16 for $94 and on 1/9/17 for $105.22. When you read the Free Trial agreement, it sounds like you are paying shipping fees for a one time sample. I paid $1.24 and then $3.00 a short while...

Western Dental / Refund money and terrible customer service !

Pada on Jan 11, 2017
I am a current patient at Unique Orthodontics and was referred to Western Dental for some services concerning my broken molar teeth at the bottom of my right teeth. I was told that I wouldn't be able to continue my treatment for braces until I get my molar fixed. I had went through the...

Aspen Dental / Closed class action lawsuit

privateyegirl on Jan 9, 2017
Hello, This is Nancy Leathers, the paralegal that worked on the class action lawsuit in 2011. I just wanted to post that the lawsuit was dismissed, appealed and dismissed again. We fought long and hard to get restitution for all the injured patients, both medically and financially, but the...

Aspen Dental Management / Rip off

940 on Jan 8, 2017
My dentures broke and I called right away to be seen and everytime I called they said they'd call me back. 3 weeks later when I'd used so much glue on my denture so I could have teeth in my mouth I finally got in to talk to someone only to be told that they couldn't repair them (150.00...

Affordable Dentures / Dentures

Dpick on Jan 7, 2017
I Tried working with this company for over a year trying to get a denture that fit properly. Everytime I made a suggestion of why they did not fit right they said well it's because they are your tempary dentures. Finally got my regular ones. The fit was horrible. I said I wouldn't be able...

Cosmetic Dentistry Grants Program / Unethical behavior

Debfit7428 on Jan 6, 2017
Date of incident - January 4 and January 6, 2017. Client Number - 9881-232566 Please note that all correspondence are time and dated in e-mail form with the exception of my phone call to CDG as noted below. I had been in contact with above-referenced company in the days following December 28...
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