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Dental Services Complaints

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Aspen Dental Management / Dentures and and never following up

Wi
William Killingsworth on Nov 15, 2018

Me and a friend went in Aspen Dental in Prattville..It seemed to be ok at first.But when I has $2, 000 covered by insurance and they told me my upper plate and teeth to be removed was only $1, 200..I was ok with that.I went in they had tge dental hygenist to look at me the first thing she...

Brident Dental Western Center Boulevard / dental work

Va
valbob on Nov 13, 2018

Billed 563.90 for work never done, also said for mouth wash toothpaste, toothbrush for 154 in that bill. Will not close acct unless I come into the office. I live out of town. Can not go to the office but they wont accept that. I continue to get bills. Can not resolve this. Three months I...

Kool Smiles / crying children, won't let parents back there

As
Ashley Bordelon on Nov 13, 2018

Lafayette, LA Won't let parents in the back to comfort a crying child. THIS IS WHY KIDS HATE THE DENTIST!!! How are people with nobody to babysit their other children supposed to SAFELY bring their child to regular dental checkups? I don't trust these people to treat my child like a person. They...

Aspen Dental Management / billing

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cbtuisl on Nov 10, 2018

I have already filed a complaint against service received at Aspen Dental In Lebanon, PA. I had surgery done 10/23/17. I had written to the office on two occasions asking for a run down of dates services were supplied. The list provided was not accurate and detailed. I talked to someone at...

Aspen Dental Management / refused service

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Arogers on Nov 8, 2018

Worst experience ever definitely would not recommend. On top of my cost of service being displayed for the entire waiting room to hear, i was refused service because i did not and could not proceed with the costly plan they so happen to say i needed. Which may have been true, but how can...

Aspen Dental Management / rude and dismissive treatment by oral surgeon

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Robert Whitney on Nov 7, 2018

My name is Robert Whitney. On October 30 2018 I had all my upper teeth and 4 lower teeth removed by Dr Xue at your Poughkeepsie NY office and a upper plate and a partial plate inserted. I was informed prior to the procedure that I would be anesthetized and required a driver to take me...

Aspen Dental Management / fraudulent charges

Ed
Edjudy on Nov 6, 2018

Advertised new patients will not be charged for x-rays. I told them my insurance company would not pay for exrays. My insurance company was billed for the x-rays. Insurance refused payment and now they are billing me for the xrays that were advertised as being free to first time new...

Aspen Dental Management / looking for 100% money back

Do
Donald Tonkin on Nov 6, 2018

Wilkes Barre pa. Need denture Have years without teeth. So a laxy i new got sure grip dentures i called even though my friend spent 6000 on them. So i had the money and was notified the receptionist said i dont think we fo that. Then my d needed for school and gave her half the money. She...

Western Dental Services / my daughter

Fl
Flowergirl86 on Nov 5, 2018

I am so unhappy with my experience with western dental today. My daughter who is 4 years old had taken xrays and they told me she had all these cavities and needed baby root canals and a tooth extraction. I went for her appointment today and the dentist was so rude to me and called me a...

Affordable Dentures & Implants / Affordable Care / upper plate and partial bottom.

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Stacy Barnes on Nov 5, 2018

I was seen in office in Hattiesburg in February 2018. I was healing from prior teeth extractions(5). The dentist and assistant showed and put teeth in that day. I fealt they were crooked in front but they ignored my concern. I received the teeth later that day. I tried to get in to get...

Delta Dental / delta coverage or non-coverage as it were

Bo
Bob Acker on Nov 1, 2018

I have cancelled my Delta Dental plan because (1) their network is virtually non-existent in the DFW metroplex and (2) their reimbursement rate is so low that its cheaper for me to put the premiums in a savings account and just pay cash for services. I have no doubt that the reasons that...

Aspen Dental Management / dentures

Ds
Dssully on Oct 31, 2018

It started as I went into aspen dental in Brockton mass to get new partials made. Dentist informed me we need to pull the remaining uppers and get a full plate. They took impressions 4 times every time I went back for a try in they were not fitting right and needed new impressions to be...

Aspen Dental Management / tooth removal

Be
BethH16 on Oct 29, 2018

Went to aspen dental on 9/19/2018 for a chipped tooth & filling falling out. They did trays & hygentist checked and said deep cleaning and antibiotics. Dentist came in didn't talk to me say at counter behind me said way to expensive to repair and said dentures and walked out. They escorted...

Aspen Dental Management / canceled appointment

Mb
MB$ on Oct 29, 2018

I called and scheduled an appointment for today October 29. I show up for my appt 30 mins early only to find out that because I was unable to answer the telephone when they called to confirm my appt, it was canceled. I took today off from work for nothing. I am currently sitting in the...

Monarch Dental / office manager

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Tivia L. Devonish M.Ed on Oct 29, 2018

I am a loyal customer, who has utilized services for both my daughter and myself through monarch dental in cedar hill, texas. On monday, october 29, the office manager attempted to charge me on a care credit account instead of notifying me of another possible in network dentist. I was not...

Aspen Dental Management / dentures

Jo
Joyce Pelton on Oct 28, 2018

I, Joyce Pelton did not get my dentures from newark ohio office They did my upper denture and it is still at their office my lower denture was never finished and I refuse to go back I was treated very rudly by the office manager (saying he would just throw my upper denture out this wa...

Dulles Dental Group / dentist

Em
Emad36 on Oct 27, 2018

Don't go there. I had a horrible experience at this office. I was mislead by their office manager into believing that the cost of a certain procedure I needed was a certain amount which I paid in full. Then without any warning they submitted a fraudulent collection claim to my credit...

personal my husband / aspen

Re
reignbeau on Oct 27, 2018

I made the mistake of buying a pair of Comfy lites for my husband's birthday. we were talked into comfy lytes. Before he got his temporary teeth we had to wait for about six days to have the remants of a molar that had been broken and lost hin his gums. when the permanent teeth were made one of...

Aspen Dental Management / billing incorrect, unable to get permanent partial plate due to it

Ca
Cathy Parker on Oct 26, 2018

I, Cathy Parker had several teeth pulled an a parital plate made on 3/5/18 at Aspen Dental in Venice Florida. 4246 S Tamiami Trail, Venice, FL [protected]. My United Health Insurance was billed. I was told to pay $350 dollars and that was all I would owe by Allen the office...

Aspen Dental Management / I was given the wrong information on 3 different occasions!!!

Cl
Claudia Morales Wright on Oct 25, 2018

I (claudia w.) was in your aspen dental office in orland park illinois about a month ago and got an exam and after they told me what I needed to get done to my mouth, they said they called my medlife insurance and then told me that I had no benefits. I knew this was incorrect because...