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Dental Services Complaints

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Kool Smiles / A disrespectful employee name is Nicole

Damian D Deakle Sr. on May 27, 2017
Kool SmilesMy complaint is about a very disrespectful and rude employee was here for my son's first dentist appointment and can't even take pictures of my son for his first dentist appointment the employee also felt like she had the need to tell customers what they can and cannot do constantly when...

Aspen Dental Management / dental implant

2017gmail on May 25, 2017
Hi there, My first visit to Aspen Dental Latham NY office was in April 2015, and that was the start of getting an implant from the dentist. How long do you think the whole process for a dental implant takes? Well, at Aspen dental, it has been more than two years since my visit in April...

Chipotle Mexican Grill / bit on a small chicken bone

MrsMikic23 on May 23, 2017
Hi there, As a customer at Chipotle Mexican Grill; I am typing this because I bit down on a small chicken bone awhile back and cannot afford my dental expensives. I didn't think it was going to bother me until I went to the dentist. I would like to hear from management as soon as possible...

Great Expressions/Dentaland / dental services

Randolph Gross on May 23, 2017
Had a deep cleaning, insurance pays $36 per quad at 2 quads per visit. Great Expressions said they could all quads at the same time but failed to tell me my insurance would only pay for 2 quads per visit (they knew but just did not tell me). I had 4 quads done at once not knowing, now I...

Affordable Dentures / Scam? Unlawful practices taking money without completing service

Brigi626 on May 19, 2017
I went to Affordable Dentures in Covington, LA. in Aug. 2017. I paid a total of $3800.00 for implant and crowns, and upon my 3rd/4th visit, the whole place disappeared.. closed down. I called the 800# multiple times and went by the office. When someone answered the phone, they took my info...

Monarch Dental / bad dentistry

MsLaTonyaJ on May 18, 2017
I was a patient at the Monarch Dental in Frisco, Texas - a suburban city outside of Dallas. Nearly 2 years ago, I had thousands of dollars of dental work done at this dental office where they pulled out 3 of my teeth and created a 4 unit (teeth) permanent bridge on the left side of my...

DentaQuest, LLC / dental ins. premium not accepted by phone or internet.

Bill.Kagey on May 18, 2017
New customer since Jan 2017, wrote checks or money order for first 2 months premiums. Tried to pay online or over the phone and they will not accept it. Requested refund of first two months premiums (not expecting to get it) and continue to receive a monthly bill just before its due. I am...

Bella Vei / false advertising

Helene van Eeden on May 18, 2017
I purchased bellavei product (Soleil glo) on 17 may 2017 that was advertised at r349 but when the transaction was complete, I received an sms from my bank stating that an amount of r2007 had been deducted. I immediately contacted them by live chat to cancel the transaction. I was told by...

DentaQuest / refusal to cover sedation

Angry Single Mommy on May 17, 2017
I've been trying to have a tooth extracted due to infection & dead nerve since late Feb. I was denied 3x. I was sent to an Oral surgeon for sedation due to the active infection not allowing the numbing medication to work TWICE. DQ has denied me 5x total after 5 appeals. Ive been living...

MetLife / Metropolitan Life Insurance Company [MLIC] / dental insurance

Jamee Sewell-Perez on May 13, 2017
My son got braces last May and MetLife accidentally paid as primary so the company refunded MetLife all of the money paid and they were supposed to go back and pay as secondary. I sent all of the EOBs from my primary carrier delta Dental. I also faxed my other insurance booklet of info...

Western Dental / denied service

BrenLy on May 12, 2017
I was just late for a few days. My account it's almost paid in full. At the office at Monte Vista Vacaville, CA at the office they denied the services until I made a payment. The account number is 83562. The staff Natalie was very rude and disrespectful saying thst I had pay late before. I...

Kool Smiles / dentist

Zoe Joe on May 12, 2017
I brought my daughter for regular 6 months check on her teeth today. She is autistic and she is non verbal five years old. The dentist was examing her mouth and of course she wasnt happy about it she doesnt like anyone to be in her mouth. So he was so rough and pressed so hard with that...

DentalWorks / Billing

Fitz2346 on May 12, 2017
May 5, 2016 client # 1641942 My son and daughter both had wisdom teeth extracted. I paid a down payment, my dental insurance paid, then after almost a year of hassle of trying to get the insurance billed correctly, my health insurance paid. My account was already paid in full when the...

Aspen Dental Management / Never really went over cost

Mary Schmick on May 10, 2017
I went to Aspen Dental to have a tooth pulled and they pressured me into having a partial made and then they said that I could finance with them but they put me with Dental First Comenity which they said the payment would be less than $100 and now they want me to pay almost 150 a month and...

Gentle Dental, Irvine CA / unethical behavior

Dawn AB on May 1, 2017
I am not happy with my experience with Gentle Dental of Irvine, CA. They do a really hard sell for "Deep Cleanings" that are not necessary and cost $$$. They refuse to let the customer decide if they want the $$$ service. They insist that you MUST PAY for the $$$ deep cleaning or they...

Western Dental / poor customer service

eastman1980 on Apr 29, 2017
My daughter's appointment was at 9:00 AM and was not called until literally a few minutes before 10:00 AM. Once we were there, the doctor relayed a message to us that my daughter should eat before she started on cavities because she will be numb for 2 hours. I ended up leaving and coming...

Dr. Sherri Worth / dental

SammyM on Apr 27, 2017
The Woman Has been ordered by the state to Stop all Dentistry for a minimum of 36 months. She cannot refer to herself as a dr. In California. She is a hack and owes Numerous patients near a million $. This is published info and online ar Los Angeles times, Sherri worth. Don't go to her if...

Dr. Sherri Worth / lost her license due to ruining my teeth

Lexi Howard on Apr 27, 2017
This awful dr. Lost her license for practicing dentistry in ca for three years! She ruined my healthy teeth with unneeded root canals and surgery, and lost a malpractice suit of more than $600, 000, plus numerous other suits filed by people like me.in total, she has to pay back near $900...

Aspen Dental Management / dentures

Patricia Hermanns on Apr 27, 2017
I am very concerned about my upper dentures. I went in with no over bite and now I have a large one! I had partial uppers done in Lima, Oh and no problems. NO ONE in that office will address this. I have a very narrow top palette, these dentures are so large on me it is almost funny. I...

Aspen Dental Management / Teeth

Diane Hill on Apr 25, 2017
It's been 3 years since I went to Aspen Dental to have my front teeth fixed. They x-rayed my teeth. Then they showed me and my husband the X-RAY and said that needed removed. They checked my credit and was approved, believing that it would be a good thing to do, so I signed for the loan...
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