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Cruise Lines Complaints

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Carnival Cruise Lines / carnival paradise

Mrsclarke0829 on Apr 24, 2017
My husband and I were scheduled to cruise on 4/20/2017 ee booked thru an agent who gave us the wrong room and instead of a king size bed we got bunk beds we contacted the agent she said that she had to book thru a direct carnival agent because we had a credit from a cruise we had to cancel...

Carnival Cruise Lines / experience with carnival

Reese386 on Apr 24, 2017
Error Icon Message not delivered Your message couldn't be delivered to bdickinson@carnival.com because the remote server is misconfigured. See technical details below for more information. The response from the remote server was: 550 5.4.1 [bdickinson@carnival.com]: Recipient address rejected...

Celebrity Cruises / celebrity solstice easter cruise departing sydney, australia 13 april 2017

Fifo2986 on Apr 23, 2017
Having joined the vessel in Sydney we found out that most (at least 90%) of the guests on board had been offered 2 or 3 promotional offers, e.g. gratuities included; free internet; on board credit or a premium drinks package as part of their packages. We then discovered that Celebrity had told...

Carnival Cruise / Refund for carnival triumph cruise

To whom ever this may concern. My husband and I were scheduled to sail on the carnival triumph on April 20th 2017 but due to raining whether and accidents the traffic were slowed down causing my husband and I to miss the ship. However we made it in to New Orleans after traveling many mile...

Goto Bus / services/bus cleanliness

mark dudley on Apr 21, 2017
I've used this bus several times for a number of years, and I've seen no improvements in customer service or cleaning of the bus. I took the bus from Atlanta to New York. Upon entering the bus, it smelled musky, and windows have not been cleaned, nor the area where the bags were placed...

Carnival Cruise Lines / food quality was offensive and no blanket or mattress till the third day of trip for the third passenger

Liza Michelle Bianculli on Apr 21, 2017
Carnival Cruise LinesQuantity was your main concern on the victory. The Food that you served was offensive. After taking the Vista and then coming on the ship it has left such a sour taste in my mouth. I am still deciding if this is because of the food that you serve me or if it was because of the rude gesture...

Carnival Cruise Lines / remaining balance credit towards future cruise

Celestine Gilyard on Apr 20, 2017
Booking # 1ZT1B6: My husband and I had reservations for our anniversary to sail to Jamaica February 12-17, 2017 out of Fort Lauderdale. Upon our arrival the day of boarding the ship and settling down in our cabin, I received an emergency call from home in Georgia that my dad wasn't...

Carnival Cruise Lines / Problems with carnival cruise line giving us what they said they would, see info below

the dean on Apr 19, 2017
Can't seem to get anyone to listen to me or read sent info. Here is what I am attempting to get accomplished: To Carnival Cruise Lines 4/19/17 Re. Res#4JM5B3 Sailing on January 29, 2017 from Tampa, FL on Carnival Pride From Dean and Linda Menier- Dean VIFP # 8989902815 Linda VIFP #...

Carnival Cruise Lines / Photos

AMS64 on Apr 11, 2017
Prior to sailing the Vista I called pixels to ascertain prices of photos. The children were dressed for formal night & had pictures made. Approached pixel staff to order pictures & was told those prices were for other carnival ships but not the vista. I explained to the gentleman that I...

Carnival Cruise Lines / group of 60 carnival glory /where do I begin

tjaimes2002 on Apr 10, 2017
Carnival Cruise LinesCarnival glory/march25-april 1 2017 Castro group/1jk8c8 60 people/20 rooms Tjaimes2002@yahoo.com 8478737967 I will be stating issues here as well as e-mailing guest services to carnival and also e-mailing arlene marichal sr director and if not resolved emailing christin duffy. will follow...

Viking River Cruises / Ignoring written request to delete from all mailings

Doro Walkovits on Apr 8, 2017
Six months ago I requested to be removed from any and all mailings due to disability and reduction of refuse materials I have to deal with. I sent copies of shipping pages and all pertinent information. Since that time the deluge started and now the quantity doubled. STOP MAILINGS...

Carnival Cruise Lines / Cancellation of cruise - refund or voucher request

Shawn Naniewicz on Apr 5, 2017
I'd like to tell you about our wonderful vacation with Carnival but I'm afraid I can't. Our vacation that we looked forward to for so long turned into a night mare. I had told my three daughters of the wonderful vacations my husband and I had had with Carnival before they were born and...

Carnival Cruise Lines / Valor ship

carnival2017 on Apr 4, 2017
We cruised the carnival valor march 30th thru april 3rd for my daughters pre-wedding celebration. I booked all 3 of the rooms for the liberty. We were suppose to cruise on the liberty but it was taken to dry dock for repairs and we were switched to the valor. I received an email stating...

Carnival Cruise Lines / Cancellation of cruise - voucher requested

Oct2ober on Apr 1, 2017
Carnival Cruise LinesDate: April 1, 2017 Attn: Guest Services - Carnival Cruise Lines. On March 27, 2017 Gerald Walter went in with shortness of breath and on March 29, 2017 had to have a pacemaker put in his chest. Immediately I called and cancelled the booking number for Gerald and Judy Walter which is 4KQ1L4...

Carnival Cruise Lines / Refunding my wife & I, the rest of the cruise money

69usmc on Mar 31, 2017
Carnival Cruise LinesOn March the 26, Day of the Cruise, my wife woke-up, in such pain, I had to call the, running late number 877-885-4656, I received, ?402. Don't know for sure what they still owe us, Cruise Rate taxes, Fees, Port Expenses, I Believe was $276.28, I enclosed the Hospital Notes, She wa...

Carnival Cruise Lines / discount not applied to bill

Pauline Poole on Mar 28, 2017
My husband & I had a cruise on 20th March 2017 to the Pacific Islands on the Carnival Legend. It was for our 48th Wedding Anniversary, sadly there were numerous faults with our trip eg: Our dining request was changed to a late sitting from anytime dining . Our cabin was filthy on arrival...

Viking River Cruises / viking river cruise - changing cruise due to medical reason

PdrKar on Mar 24, 2017
My parents purchased a Viking river cruise to leave in April 2017 booking # 4408979. My mother had to have EMERGENCY surgery yesterday which lasted 7 1/2 hours. Her doctors informed her that she absolutely cannot travel, especially out of the country, and they would be happy to provide...

Carnival Cruise Lines / Clogged toilet, shower flooded, sunken mattress, loud pump noises, poor food quality.

Sylvia S. Rittmiller on Mar 24, 2017
Carnival Cruise LinesMy husband and I traveled on the Ensenada, Catalina Island cruise on March 6-10 2017 it took close to (3) hours standing in line to actually board the ship ( INSPIRATION) after we boarded we went to our room and notice many other people had got their luggage but we never did, we took a...

Carnival Cruise Lines / Reimbursement / refund

brianaanders on Mar 22, 2017
To whom it may concern, Thank you for taking the time to read this. I am emailing you to explain my current situation. I was scheduled to travel with your company the 19th of Feb through the 26th of Feb for the seven day Western Caribbean Cruise. I had to cancel my trip due to military...

Viking Ocean Cruise / Not disclosing age policy anywhere

Devonat4V on Mar 16, 2017
My mother and mother in law have gone on two wonderful Viking River Cruises in Europe over the last several years. Last summer they took my 14 year old daughter on a river cruise in France. They are both in their 80s and planned to take my younger daughter (who will be 13) on a cruise next...
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