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Cruise Lines Complaints

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Carnival Cruise Lines / Booking

waln46 on Mar 16, 2018
I was originally booked on 3-31-18 Splendor 1BLW46 in an Ocean Suite for 2 people. Change of plans with my children spring break now meant both would be going on the Cruise with me. I requested all 3 of us stay in the ocean suite and was told it would only accommodate 2 people even though...

Viking River Cruises / viking southern mediterranean cruise, booking #4820646

Jon F on Mar 12, 2018
In follow up to my recent complaint of Feb 6th 2018; this complaint was regarding Viking Cruise selling of my booking and refusing to return any of my fully prepaid trip money, thus Viking doubling up on their booking. Summary: We had paid Viking $8, 588 for the trip. My wife got sick...

Carnival Cruise Lines / cabinet face fell off under tv and hit my wife in the head and arm.

dmalear on Mar 12, 2018
Last September my wife and I sailed on the triumph for our anniversary. Upon entering room 9205 junior suite we proceeded to unpack and get the room set up. My wife was putting something in the drawer and a heavy wooden cabinet face fell from below the TV. This object struck her in the...

Carnival Cruise Lines / activity on board for seniors?? no monies for a free cruise. since we have made it to platinum. please reply.

anne torrento on Mar 8, 2018
We were on the Splendour and we went through the Panama Canal. The Restaurant Service was so Poor that we had most of our Meals on the Lido Deck. One night I was offered a Steak from the Grill. I tried to cancel the order but they insisted that we stay and to Eat the Dinner. Well what a...

Carnival Cruise Lines / medical refund

Virginia Howardson on Mar 6, 2018
On Jan. 22nd, 18 my husband was rushed to the ER. He was in ICU for several days and spend a total 7 days in the hospital. He had an Acute GI Bleed. I called Carnival Cruise Lines and had to cancel our cruise as per the ER Doctors advice. We were booked to leave on Jan 29th, 18. Booking...

Carnival Cruise Lines & Carnival Glory / booked cruise march 10, 2018

S. Liebesman on Mar 6, 2018
Re Cruise 6LQN9 Cabin #2339 Folio #4959 We had booked this cruise for ourselves and my daughter and granddaughters last March (Mar 3, 2017). This has been an ongoing event for approximately 10 years. Unfortunately I developed double pneumonia and have been hospitalized. I was released on March...

Carnival Cruise Lines / cruise payment refund or credit due to weather related flight cancellation

Sstarr on Mar 3, 2018
Carnival cruise booking #9wv8k5 and 9wv8n1 on Carnival Conquest which was leaving 3/3/18 out of Ft Lauderdale. We were flying out of BWI to Ft Lauderdale on Jet Blue flight # 295 3/2/18. This flight was delayed several times and then ultimately cancelled due to Nor'easter and 1000's of...

Carnival Cruise Lines / refund of deposit

Branham D. on Feb 24, 2018
I booked a cruise for my family 6 June 2017 to sail on Carnival Magic 19 May 2018. Due to my military unit being mobilized for a year I had to cancel. I booked the cruise well in advance, paid for cancellation insurance and have cancelled prior to my last payment and well before...

MultiChoice Africa / DSTV / special to upgrade to premium

delah on Feb 20, 2018
there was a special to upgrade to premium for 599.00, no one tells you its ends in march, the other consultant I spoke to said I can cancel in April if I don't want it anymore. My problem is I got an sms on the 12.02.18 to upgrade to premium for 599.00 but nobody tells you that you will...

Carnival Cruises / credit or refund for cruise not taken for medical emergency

Lonnie Foster on Feb 19, 2018
My wife Christi and I were to cruise on the Elation, departing from Jacksonville FL on 27 January 2018 (booking#9JJ3N4~Stateroom M242~VIFP 101461142) with our friends Jerry and Mary Lou Igo. On Monday January 22nd, I was scheduled for an emergency Diagnostic Cardiac catheterization ...

Carnival Cruise Lines / crew behavior

Linda Eilts on Feb 19, 2018
We are booked for a cruise on July 3, 2018 with booking number 8XS98001 on the Legend and being an elderly couple not able to navigate fast and have learned of an incident where the crew threw punched at passengers and was wondering if the same crew would be on board on our sailing. Also I...

Kyle Peter Glynn / medical refund tickets

Pete Glynn on Feb 18, 2018
Kyle Peter GlynnHi...We were supposed to be on the cruise Feb. 10th 2018, however had to cancel. We were supposed to be on the Elation ship. Our booking #:9VN7N7. On the 24th of January 2018 Kyle (Pete) took a fall down steps and had a compound fracture in his right leg. Had surgery in Lakeland, Fl...

Carnival Cruise Lines / refund for having to change my dates

aprild78 on Feb 18, 2018
I had booked a cruise and had to reschedule due to our daughters graduation. Normally graduation is at the end of May, this year it is May 11. My husband and I checked with our employer to see what other dates were available for vacation time, the first full week of November was the only...

Carnival Cruise Lines / my suite room 6258 on carnival miracle

Delia Norris on Feb 18, 2018
We just returned from our 7 day cruise on the Carnival Miracle. My husband and I have been on probably at lease 15 cruises with Carnival and this will possible be my last. Upon checking in to our suite it was very obvious the room was not very clean. Cookie crumbs on the dresser and floor...

Carnival Cruise Lines / cruise

Debbie 40 on Feb 13, 2018
I booked the new grand deck on the elation for 2-5-18 sail date. BIG mistake. The new rooms and decor were beautiful however almost impossible to get to. I spent a large portion of my trip just waiting on one elevator to get to deck 14. One was broken the whole trip and happened to be the...

Carnival Cruise Lines / cruise

Debbie 49 on Feb 11, 2018
I booked the new grand deck on the elation for 2-5-18 sail date. BIG mistake. The new rooms and decor were beautiful however almost impossible to get to. I spent a large portion of my trip just waiting on one elevator to get to deck 14. One was broken the whole trip and happened to be the...

Carnival Cruise Lines / refused to refund deposit

Geraldine Steadham on Feb 9, 2018
We booked a cruise for April on the Carnival Breeze. My husband and I paid for all 4 rooms booked up front and the other guests were to pay us back for booking. 2 of the guests in rm#9218 Bk#9VD3X6 moved out of state Feb. 2nd, and left me and my husband with the cruise not paid. I called...

Carnival Cruise Lines / health concerns on cruise ship carnival splendor

terimh on Feb 8, 2018
My husband and I booked a cruise to the Mexican Riviera for Jan 27, 2018, on Carnival Splendor. Our first cruise. We also booked shore excursions in all three ports. On two of the excursions there was a group of folks who were quite obviously disabled (Down's syndrome, cerebral palsy...

Carnival Cruise Lines / excursion cancellation/refund

Rebecca Varino on Feb 7, 2018
We were booked on a cruise on the Breeze in Aug. 2017. Right in the middle of Hurricane Harvey. We were told this cruise would sail on a shortened itinerary, so we drove to Galveston and got stuck on the island and could not get off. Cruise was cancelled two days in. We were offered a...

Carnival Cruise Lines / I would like a refund or credit towards s future cruise due to a cruise I could not take because of hurricane irma

Cynthia Keene on Feb 7, 2018
I am providing a letter from my employer stating I had to work due to Hurricane Irma. Carnival Cruise Lines Carnival Cruise Lines Contacts & Information Posted: Oct 24, 2017 by Cynthia Keene I would like a refund for a cruise I could not take due to hurricane irma Complaint Rating: 100 %...

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