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Cruise Lines Complaints

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Carnival Cruise Lines / my dad was not refunded for his ticket.

Sherman Gillogly on Jul 18, 2017
Booking number 6SQ3N7. Carnival inspirations. Me my dad and sister were booked to go on the cruise. My dad lost his birth certificate the day we were to board the ship. He was born in LA so we went there to get a copy of his birth certificate they said because of his age they could not...

Carnival Cruise Lines / fun shop messed up order

cgreer on Jul 18, 2017
Was on a cruise for my 20th anniversary on the Carnival Victory on the week of July 10th. I originally had scheduled for our room to be decorated and a cake to be delivered to our state room on the first day. Since our anniversary wasn't till the 3rd I changed the cake to be delivered to...

Carnival Cruise Lines / lost all my money on a cruise that I had to cancel because of scheduling issue

shirleyminogue@gmail.com on Jul 17, 2017
My husband and I have sailed on Carnival several times and always had a good experience, That is why when my co-workers and I decided to book a cruise that is the first place we went. We booked in March for a 7 day cruise on December 16, 2017. I put 500.00 dollars down on my cruise, and i...

Carnival Cruise Lines / rescheduling our cruise due my father's deadly illness

KellyBarber on Jul 13, 2017
We called twice to reschedule or cruise to a later date due to the fact my 94 yr old father has bacame deathly Ill and is on his last living days we are not able to leave him at this time.. we're not asking for our money refunded we just want to reschedule our cruise to a later time when...

Carnival Cruise Lines / flight cancellation

Jmyles on Jul 1, 2017
Carnival Cruise LinesWe booked a 5 Day Exotic Eastern Caribbean Cruise – Booking Number 7PNOV9. Our trip Sail Date is today 7/1/17. This morning when we arrived at the airport our flight was cancelled due to crew problems. We were told there were no available flights until the evening. Which means we would have...

Carnival Cruise Lines / website/customer service

Clep on Jun 30, 2017
I spent of 2 hours trying to book a last minute 4 day cruise. The master card company had no clue how to answer my questions about redeeming points and sent me to call 3 other agencies, neither of which could answer my question. When booking my cruise online, my request could not be...

Carnival Cruise Lines / carnival messed up my bookings.

Ajeet Gavali on Jun 27, 2017
We had confirmed reservation on carnival breeze for three for balcony for 2nd july sailing from Galveston TX. We made a wait list booking with 500 deposit on June 21st to accommodate our booking . We found cabin available on 22nd. We called in . Repo booked for us this cabin to add out...

Royal Seas Cruises / unethical behavior

Eric Waffle on Jun 27, 2017
JUNE 26, 2017 Corporate sales associate for Celebration Cruises d.b.a. Royal Seas Cruises sold me a cruise pkg. that was stated that it was for a discounted price of 130$ which was for to pay the port taxes only for cruising from Florida to Bahamas, then proceed to tell, and sell things that...

Carnival Cruise Lines / liberty

pjc1964 on Jun 27, 2017
I am writing in regards to my family, friends, and relatives cruise on Carnival’s Liberty out of Port Canaveral, Florida on June 01-04/2017. To celebrate my only daughter’s high school graduation, I purchased three ocean front balcony cabins to accommodate my daughter, her two friends (cabin...

Bahamas Island Cruise / hotel stay in orlando for 3 nights then a cruise on the grand celebration

R5000si on Jun 26, 2017
I received a call o 06/26/17 from Bahama Island Cruise for a very inexpensive holiday 3 nights including airfare to Orlando with free rental car if I don't need a car then I receive $100.00 for gas voucher plus reduced prices to go to Disney or universal studios. Then a cruise on the grand...

Carnival Cruise Lines / thief. carnival hold and lost my kid's souvenir purchased during port visit and did nothing about it.

Cantho Divang on Jun 19, 2017
During debarkation, I tried to retrieve a hold souvenir my kid purchased during progresso port visit. The guest service staff by the name of aaron so told me that my hold item was lost and nothing he can do about it. That sounded very unusual to me, so I took my camera and asked him again...

Carnival Cruise Lines / flight cancelled unable to get to florida

khristal jackson on Jun 19, 2017
Carnival Cruise LinesI booked a cruise to the Bahamas with Carnival. This would have been our first cruise and we were very excited. Planned this trip for months even looking forward to having a well deserved and needed vacation. The trip was scheduled for 6/16/2017 reservation #5U2595. On the night before our...

Viking River Cruises / upcoming trip 4419896

lperry on Jun 14, 2017
We just received notice that the excursion we had REALLY been looking forward to has been cancelled..."Day in the Beaujolais". There was no explanation of why this was cancelled. Is there a plan to replace this excursion with something similar? For now, we are booked into the included excursion...

Carnival Cruise Lines / ripoff

jmayweather on Jun 14, 2017
I just recently got back from a cruise on Carnival Valor that was 4 days. I went from June 8-12th. I had not had a great experience with them from the beginning. I initially booked an Ocean View room and later upgraded to a balcony. When I initially booked (which we paid in full for both...

Carnival Cruise Lines / Costa Pacifia cruise line out of savana

kattieritz on Jun 9, 2017
th 1 Review Ma mattreid on Jun 9, 2017 Mark as Resolved I just got off a Costa Pacifica cruise for a 11 days from Genoa Italy. It only two English channels on TV. The entertainment was mostly cater to Germans with out the ship including the Cruise Director by only speaking in German. She...

T A I Shipping (Pvt) Ltd, / unethical behaviour

Thusitha on Jun 9, 2017
T A I Shipping (Pvt) Ltd,We are well known shipping company in sri lanka.wanni gamage sandu kapila kumara (n6591572) was our seaman travel from colombo to kuching(ak 46/ak 5212) on 8/6/2017 .but officers of the counter 29 in colombo airport denied to travel him if he had valid visa, letter of guarantee from...

Carnival Cruise Lines / booking: 5sg3k7 (may 22-may 26, 2017)

Mrsjms on Jun 5, 2017
I am writing this with first some frustration, disappointment and sadness as I feel after the things that transpired on my recent cruise unfortunately made me feel it wasn't fully deserving of all the money invested. This was my second time cruising (ever and both times with Carnival) and thi...

Princess Cruises / dawn princess cruise 12th may 2017

Phantomrose101 on Jun 5, 2017
Hello, We booked this cruise as a getaway following my husband's ill health. Princess Cruises was highly recommended to us. The cruise was the Dawn's last cruise and Princess let down its loyal customers (many of whom had booked the Dawn for sentimental reasons). The company ran out of...

Carnival Cruise Lines / service

Lester Wiggins on Jun 2, 2017
Booking #6TW9P2 I just returned from a cruise on the Carnival Liberty and want to let everyone know that it was the worst cruise I have ever been on. The service was atrocious in the dining room as the waiters acted like they did not want to wait on tables. They just set the pitchers of...

Carnival Cruise Lines / customer service with cancellations

Shasta Perhne on Jun 1, 2017
Booking number: 4xg1t9 Booking number: 4xg1v0 Sail dates: 5/28/17 to 6/1/17 Embarkation port: port canaveral (Orlando), fl Ship: carnival liberty We were scheduled to embark at port canaveral on sunday, 5/28/17. Unfortunately, a storm approached east tennessee on saturday evening...
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