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Cruise Lines Complaints

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Carnival Cruise Lines / clothing left in the closet

Chris Sprague on May 25, 2017
Carnival Cruise LinesThe day after my cruise March 10th. I sent a request for an entire outfit of mine and my girlfriends that was left hanging in the closet. I'm 200% sure of where it was. I gave you guys the ship name (carnival ecstasy) the room number (m224 on deck 5) the person in charge of our room (Herry...

Carvinal Cruise Line / ship sensation

Christopher Hutchko on May 23, 2017
4 day cruise from 5-18-17 to 5-22-17 I listed the issues 1. Was told I could not change to the forward dinning room  this happens every cruise I have to go argue to get moved 2. All day all night noise in our room from the partys in the center ship bar. Call and and made a complaint. 3...

Royal Caribbean International / flight claim for cruise cancellation

Atmy on May 23, 2017
I have booked Adventure of the sea on 2018, January (REV # 4525525). I got an -email to inform that is is cancelled due to dry dock. Customer has a recommendation to re-book other specific date with the same route to South Caribbean (same fees). And if the flight is already booked, it ha...

Carnival Cruise Lines / carnival cruise ship

Cheri313 on May 23, 2017
Hello On March 13 We Cheri Pinkney and Ronnette Brunson Book a cruise for March 16.2017 we was running late call customer service to let them. Know we was behind due to traffic when we arrive a man standing outside checking people in and ask for our name and booking number he told us to go...

Worldventures, Plano, Usa / unauthorised credit card charges

Gaye Everett on May 22, 2017
My Westpac Australia bank statement shows a purchase from this company for AU$558.79 on 15th May, 2017. I do not know what this can be as I was at sea in the South Pacific aboard the Sea Princess on that date. It is a large amount of money for me as I am a 69 year old woman on a pension. I...

Carnival Cruise Lines / cleanliness of our stateroom # 9176 carnival sunshine

Daveandcheryl on May 7, 2017
We first noticed a few small spiders. Then we realized they were all over in our bathroom, bed, walls and in our clothes. Friday May 5 2017 I started putting away our things and there was a huge black spider on the wall! I assume it was a tarantula. I freaked out ran into the hall. I told...

Carnival Cruise Lines / customer service, cancelled my booking!!!

DontCruiseCarnival on May 4, 2017
my ex girlfriend called in and cancelled my booking, without the passcode, but only because she knew my information.. I mean you would have to be a terrible girlfriend to start with if you didn't know my birthday and my name. so she cancelled it, and my name was the primary on the booking...

Carnival Cruise Lines / Booking

Sarahvs on May 4, 2017
Booking number:6GJ5V0 Cabin:2221 We were a party of 5 originally when cruise was booked. Due to a family emergency my mother was not going to be able to cruise. And unfortunately due to the unexpected situation to cancel trip would be more expensive than the original ticket. Too much of an...

Caribbean Cruise Line / Cruise package

Nicole Barger on May 2, 2017
I purchased from a close friend of mine a package that she was not able to use for cruise through Caribbean cruise line. I paid $250 to her for the package then put another $800+ into this package. Someone brought to my attention that this was part of a big scam. I spoke with someone at...

Royal Caribbean International / questionable behavior-cabin attendant

jkenn on May 2, 2017
Janet kennerly — enchantment of the seas Reservation #7697318 — sailing date-4/28/17 Cabin # 7118 Cabin attendant — anthony lincoln We have sailed with rccl several times — adventure, explorer, freedom, voyager, majesty, oasis and the latest-enchantment. We are platinum members of the crown ...

Carnival Cruise Lines / poor services to a disabled senior citizen

Complainant92102 on Apr 30, 2017
4/30/17 To whom it may concern; I am writing this complaint letter in the disrespectful and unprofessional that the Carnival employee that has treated my mother, stepfather and myself. On 4/27/17 the information about leaving luggage outside of the door was misunderstood. And my parent...

Carnival Cruise Lines / carnival paradise

Mrsclarke0829 on Apr 24, 2017
My husband and I were scheduled to cruise on 4/20/2017 ee booked thru an agent who gave us the wrong room and instead of a king size bed we got bunk beds we contacted the agent she said that she had to book thru a direct carnival agent because we had a credit from a cruise we had to cancel...

Carnival Cruise Lines / experience with carnival

Reese386 on Apr 24, 2017
Error Icon Message not delivered Your message couldn't be delivered to bdickinson@carnival.com because the remote server is misconfigured. See technical details below for more information. The response from the remote server was: 550 5.4.1 [bdickinson@carnival.com]: Recipient address rejected...

Celebrity Cruises / celebrity solstice easter cruise departing sydney, australia 13 april 2017

Fifo2986 on Apr 23, 2017
Having joined the vessel in Sydney we found out that most (at least 90%) of the guests on board had been offered 2 or 3 promotional offers, e.g. gratuities included; free internet; on board credit or a premium drinks package as part of their packages. We then discovered that Celebrity had told...

Carnival Cruise / Refund for carnival triumph cruise

To whom ever this may concern. My husband and I were scheduled to sail on the carnival triumph on April 20th 2017 but due to raining whether and accidents the traffic were slowed down causing my husband and I to miss the ship. However we made it in to New Orleans after traveling many mile...

Goto Bus / services/bus cleanliness

mark dudley on Apr 21, 2017
I've used this bus several times for a number of years, and I've seen no improvements in customer service or cleaning of the bus. I took the bus from Atlanta to New York. Upon entering the bus, it smelled musky, and windows have not been cleaned, nor the area where the bags were placed...

Carnival Cruise Lines / food quality was offensive and no blanket or mattress till the third day of trip for the third passenger

Liza Michelle Bianculli on Apr 21, 2017
Carnival Cruise LinesQuantity was your main concern on the victory. The Food that you served was offensive. After taking the Vista and then coming on the ship it has left such a sour taste in my mouth. I am still deciding if this is because of the food that you serve me or if it was because of the rude gesture...

Carnival Cruise Lines / remaining balance credit towards future cruise

Celestine Gilyard on Apr 20, 2017
Booking # 1ZT1B6: My husband and I had reservations for our anniversary to sail to Jamaica February 12-17, 2017 out of Fort Lauderdale. Upon our arrival the day of boarding the ship and settling down in our cabin, I received an emergency call from home in Georgia that my dad wasn't...

Carnival Cruise Lines / Problems with carnival cruise line giving us what they said they would, see info below

the dean on Apr 19, 2017
To Carnival Cruise Lines 4/19/17 Re. Res#4JM5B3 Sailing on January 29, 2017 from Tampa, FL on Carnival Pride From Dean and Linda M. Dean VIFP #……..815 Linda VIFP #........ 001 There are several things that I am very unhappy with and a few compliments, too. 1)This is the main problem! We...

Carnival Cruise Lines / Photos

AMS64 on Apr 11, 2017
Prior to sailing the Vista I called pixels to ascertain prices of photos. The children were dressed for formal night & had pictures made. Approached pixel staff to order pictures & was told those prices were for other carnival ships but not the vista. I explained to the gentleman that I...
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