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Cruise Lines Complaints

Carnival Cruise Lines — Cruise ship and Cruise was terrible

I took my family on a cruise out of Baltimore MD with this company and it was terrible. First off the ship was old and dirty. No real swimming pool, the ship was not sailing...

Viking River Cruises — Changed date of cruise due to Coronavirus, but discounts wouldn’t transfer

Husband and I, and another couple, booked a River cruise in Russia for May 2020. Due to Coronavirus, we're unable to obtain visas in time, so we postponed (exact same trip) until...

Carnival Cruise Lines — customer serive/ reservations

my booking number C71DT9 Augs 9 2020. leaving out of san franciso for the Alaska cruise. When I made the reservations I told the agent that my husband would be joining me but i...

Carnival Cruise Lines — cruise credit/refund

Due to the corona virus, Carnival cruise lines encouraged passengers to cancel and rebook cruises from March through April 2020. They promised refunds and future cruise credits. I...

Viking River Cruises — Refund of cancellation

I had booked a Viking River Cruise in January 2020 for December 2020. I was looking forward to my first Viking cruise, as I had heard so much about Viking. I found a Viking cruise...

Carnival Cruise Lines still waiting for refund — was told on a recorded line refund would be 7 to 10 days

Booking #G28SZ5 PIN:2909 Victor A Soussi [protected] Due to prices changes i requested two differant refunds 1)on 3/12/20 i was approved to be refunded $180 due to price change...

Carnival Cruise Lines Both — Not a good vacation

1639 Me and my husband and about 26th other people went on this grand vacation we had planned for over a year.We went on the Horizon on March 7 tho 15 2020.Let's just say I wish I...

Viking River Cruises Booking Ref#5985151 — Not receiving the 125% voucher I'm entitled to!

My wife and I were scheduled to leaving April 20th on a river cruise to Amsterdam. We decided on March 10th that it probably wasn't wise to travel with the Coronavirus. I called...

Carnival Cruise Lines carnival conquest sailing booking #D26XN8 april 20,2020-april 23,2020 — requesting a total refund due to coronavirus pandemic

my name is andrea adeniji ( [protected]@yahoo.com) and dorothy williams ( dorothy.[protected]@yahoo.com) I andrea adeniji have been reaching out to Jose Arreaza agent for carnival...

Carnival Cruise Lines policy — they kept 718.00 of my money

I want ALL of my money back from Carnival crusie lines. Because a doctor told my husband not to cruise we cancelled before they changed policy once again . We lost 718.00 Being...

ITV Advert on ITV — disrespectful

I am writing to complain about the P & O Ferries advert on Saturday 21st March during Ant & Decs Saturday Night Takeaway. Disgusted that ITV approved this advert during the...

Carnival Cruise Lines Refund for Hotel and AirFare — Carnival Cancelled Cruise

Booking # D10NR1 Date of Cruise: 3/14/2020 I am asking for a refund for my hotel, airfare and meal. I was notified by Carnival 11 hours before my departure time and had already...

Carnival Cruise Lines carnival — rude peopleon the phone and not reimbursing my money back

I booked a cruise and paid for it in full on day one earlier this year. my son whom I paid for in our party has a wedding to go to so we called to remove him from our party and...

Carnival Cruise Lines Refunds and NO Communication — NO Refunds and NO Communication

I was booked on the Magic leaving on 3/14/20. Confirmation 9FNT97. The last communication I have received from Carnival was on 3/14/20 at 10:32 AM by a recorded message that the...

Carnival Cruise Lines — Carnival Reps lying and changing information

I also booked a cruise for March 2th thru the 30th, I called several times of course waiting on hold for several hours, first representative stated that it was business as usually...

Carnival Cruise Lines — Unethical and Unfair Practices

So, we're getting screwed AGAIN by Carnival. All travel between March 14 and April 9 has been canceled. They are NOW offering folks who have not already rescheduled/cancelled a...

Viking River Cruises — Customer Service

We are very unhappy with Viking Cruises. We've had two previous cruises with Viking and were very satisfied with them. Because of the Coronavirus, Viking, in early March, offered...

Carnival Cruise Lines — Unethical behavior in trying times

The ability to schedule without penalty is total BS. I rebooked for a less expensive cruise in September...so far, it has cost me 516.00 MORE. Go figure...BE AWARE carnival...

Royal Caribbean Cruises — Unethical behaviour

Since I am 76 and my husband is 81 and has Parkinson's disease, on Feb. 28, we came to the conclusion that a cruise at our ages in light of the warnings against embarking on a...

Carnival Cruise Lines — Lack of opportunity to reschedule cruise, lack of refund of cruise

1639 Since Carnival won't let me post on their facebook page and Since I can't get through to customer service and when I do they are being told to tell us that no supervisors are...

Carnival Cruise Lines — Billing

I has a great time on the Carnival Sensation Sail Date: 3/5/10-3/09/10 the issue is I used my Checking Debit Card to pay for onboard services; now Carnival will not stay out of my...

Princess Cruise Lines — My recent Princess cruise

Booking number XR3V3D, Voyage number G007. The price for the cruise in february was high for an inside room but I was told that a first time cruiser with Princess would get an...

Princess Cruise Lines — Unethical behaviour

Names: Ellen and Barry Nisbet CC# 631491341B and 631491341A On the 12th January we booked a trip from Hong Kong to Sydney on the Majestic Princess. Booking Number XCDG4H. Our...

Princess Cruise Lines — security

I was on the Royal Princess Dec.28 to Hawaii. Somehow my purse went missing. I reported that day as soon as I noticed it was gone. The person on the desk said ok I will write it...

Viking River Cruises — cancelled cruise due to health concerns

We had the Elegant Elbe cruise booked for July 2020. It was booked in October 2019. I had until March 20th to cancel and only lose $150 each. I have no problem with that. It wa...