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Cosmetics Complaints

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Revlon / colorstay gel envy

Ninasmom on Aug 17, 2017
Color Stay Gel Envy peals off within one day or less if putting it on. Even if you wait before doing anything and it's completely dry. I painted my nails, waited about 30 minutes then did the top coat, waited another 30 minutes to make sure my nails were completely dry and when I wa...

L'oreal / 24 hr infallible foundation

Dorothy Farren on Aug 17, 2017
I purchased this product about a month ago. After the first week I could not squeeze the liquid out of the container, I had to use all my strength each time for anything to discharge and then came out in a big blob. I stopped using it. I use other Loreal products without a problem but thi...

Imakelipstick / unethical behavior, paid in full and company never sent products or a refund

N. Gabriel on Aug 17, 2017
ImakelipstickI discovered Treion M. Wright’s Instagram page in 2014 while searching for a private label cosmetics company. I sent her $50 on July 8th, 2014 for a consultation to determine whether she would be a good fit to source my cosmetics for my business. On July 22nd, 2014 I made the payment of $873.00...

L'oreal / voluminous lash paradise mascara

CaWM on Aug 17, 2017
L'orealI purchased this mascara at Target, I just opened it and it was packaged correctly and didn't seem tampered with at all. I then open the mascara bottle and there is no wand. nothing is connected to the top and i can't see the wand in the bottle. This must be a manufacturing problem but I...

Murad / skin care products

John Marc Carr on Aug 16, 2017
I just received a bill stating I owe 34.95 for a shipment of a product that when I called they called it an "Installment Payment Plan". BS, I said. I never received any after I canceled the last shipment. They said you only made a payment and I need to pay for 2 more payments. The Visa...

Hydroluxe Beauty / they charged me $120.00 very disappointed!

Allana Hynes on Aug 16, 2017
Hydroluxe BeautyI had bought some sample cream from your Company, and it was suppose to be $6.00 or a bit more. You charged me over $120.00 dollars plus more. For crappie cream. Hydroluxe is suppose to help with eye puffy. It won't come out now. Plus all kinds of witnesses when I pumped it out first, and...

eBay / item not received

Merve8 on Aug 16, 2017
Pretty much the same issue as others, I've bought an item from a seller called gbuyglobal on 14/06, after a month I hadn't received it. I thought it is normal as the item was arriving from Korea so had not looked into it for a while. When I checked the tracking id however instead of being...

L'oreal / eyeshadow

Denise Acosta on Aug 15, 2017
L'orealI am writing about the poor quality level of your eye shadow. All three compacts of eye shadow that I purchased are now useless to me because they have disintegrated or simply fallen out of the compact. This level of quality is totally unacceptable. I purchased these within the past three...

Ipsy / winky lux peeper.. eyeko mascara.. boo boo cover up

Harland 241 on Aug 15, 2017
I subscription to iosy bag and three of my things came emoy with no product in it.. Very disappointed I know errors happen but this is the second time.. My daughter and I wait for the glam bag anxiously every month and we trade what we don't want with each other and last month I let it go...

Hydroluxe Beauty / unethical behaviour

Kaynsm on Aug 15, 2017
I did not proceed with my order on-line, went out of the site before hitting confirm order but they processed my cc anyway...had 2nd thoughts so Googled this company & too many scam alerts. I did phone immediately to cancel my order & requested an e-mail cancellation # which I did receive...

DKNY / perfume

Kelly90 on Aug 15, 2017
I reverently bought 2 bottles of your Dkny perfume 100ml the 1 that is printed in pink glitter writing on a clear bottle they were £19.99 each I am very disappointed in this product has I always get this or the one with the purple glitter Dkny written on it I wear this has a regular Purfume...

Tarte Cosmetics / charged for a non purchase

robot 15 on Aug 15, 2017
I tried to place an order online from Ireland with tartecosmetics.com and the I was charged twice with no order confirmation. instead the website returned to tell me my card was declined even though I knew there were funds in my account. I tried the same purchase again and it returned...

Sephora / staff

Afreen19 on Aug 15, 2017
Being new to makeup, I never had much knowledge about offline makeup shopping. And since I've acne, that was the first thing that attracted me to the world of makeup. I'd seen enough of beauty tutorials to know about Sephora. And it became a dream kind of cosmetic shopping store. So when...

Sephora / locked online account & rejected online orders

hk17 on Aug 14, 2017
I loved Sephora and have been with Sephora over 10 years until March 2017. They locked my online account and I was unable to place order without any notification nor explanation. I started calling and found it was due to my dispute back in 2016 and it took me a while to figure out the...

Hydroluxe Beauty / wrinkle control

Gracy R on Aug 14, 2017
Hi. I once ordered from you guys the free trial you guys had on sale for the wrinkle control and the ultimate moisture that was back in June 21 I got charge for: webskincarenow: $52.84, new skin formula: $ 5.39 and face care wellness: $ 6.75 that was what I was supposed to pay ONCE not 3...

Avon.com / mark intense kohl longwear eyeliner

LeanneGanas on Aug 14, 2017
I just received my order of the Mark Intense Kohl Longwear Eyeliner... I tried a few strokes on my eye lid and it is so soft that it started to crumble... I then tried to sharpen it and it just breaks... This is just a waste of my money... And everytime I place a order for the blakest black...

Krasa / skin care

Madhashell on Aug 11, 2017
It started off as something nice and affordable for poor people someone who care about giving back 2.99 turn into at the end after I had giving my child support card to pay for it 3.99 shipping and handling . 14 days later 102.00 out my account What I haven't even use it yet had back...

Hydra Skin Sciences / allegro anti-aging cream

Marilyn Hadsell on Aug 11, 2017
I received a product. Did not open just sent back to sender. Now I have a notice from Dar Waterfront & Associates that I owe $51.50, collection agency. I will not be paying for something I sent back. Thank You. Account# 249732 Current Account# 10154477 I don't know what else to tell you...

Edgars Fashion / Edcon / makeup - delivery

Nandi11 on Aug 11, 2017
I've ordered a few makeup products from the redsquare store. Each time one of the makeup products have either been damaged or fallen apart. My last order ( Still waiting for it) I've placed two weeks ago. Normal delivery - 3 days. All products were in stock. I've been trying to contact the...

LBC Express / I haven't received my package yet

Ariane Jade on Aug 11, 2017
Yung tracking number ko is 81109657929, for how many days paulit ulit lang sinasabi ng LBC na "package will be delivered today, please be ready bla bla bla" IT'S BEEN 3 DAYS PERO WALA PARIN, ano ba pati LBC ngayon paasa na?! Tapos kanina sabi ng LBC ngayon na talaga idedeliver sa addre...
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