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Cosmetics Complaints

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Bergdorf Goodman / incorrect refund based their own rules which are different from their official website

Min88 on Apr 24, 2018

I waited for half year to get the beauty event which can take you 200 off when you spend 1000. I placed my order through phone call. Then the sales sent me the wrong items and I asked for exchange, but she told me all the options I want were out of stock. I waited for two weeks, then sent...

Shopee / highly raved 8 times silky silky mask

Lily100000 on Apr 24, 2018

ShopeeI'm having this rashes everywhere on my face since this morning after I used the first mask, which never happy before when I use other brands, I've checked it's still 3 years to go until it's expired, so it must have contain some toxic elements. The rashes is very obvious and itchy...

Empire Beauty School / registration fee refund

Catalinaflores904 on Apr 23, 2018

My name is Catalina and about three months ago I went to enroll at empire Beauty school located in Aurora Colorado. They told me I couldn't start school on the first day due to some fafsa difficulties I had. I also looked at the contract and the amount on the contract wasn't the same...

Clinique Laboratories / clinique quickliner for eyes

sparklegram on Apr 22, 2018

Hello, I'm writing about a recurring problem I've had with Clinque Quickliner For Eyes. Several times with subsequent pencils, when they reach the end (which is hard to determine because of the clouded pencil), the end breaks off and goes into my eye. Ordinarily I've been able to flick it...

Elena Li / facial masks, order 81908225543098

sandra van den berg on Apr 22, 2018

Dear sir, miss, The eight of februari of 2017, i ordered and paid for 2 facial masks. I never got these and constantly asked for my money back. Now the owner of the store has blocked me. I want my money back!! It's only 3, 28 euro, but it's not ok, because i didn't get my masks. She kept...

Caribbean Airlines / loss of items in checked baggage

roland ramlogan on Apr 21, 2018

i travelled from jfk to piarco on 15th april 2018 on flight bw521. on arrival at piarco when i recieved my luggage, one of my suitcases was tampered with. on checking i found 3 red dor perfumes missing. the value was $35 US each. my clothes and other items were rummaged through and these...

Ulta Beauty / terrible customer service

paula bennett on Apr 21, 2018

4/21/18 1:39 cashier Veronica store 1346 Did not greet me, busy talking to co- worker. Did not ring up roller perfume that I had in my bag... did not go home with it. I had to go back to the store to get. Did not ask if I wanted to use my points ... I had to ask for my points to be...

Venofye / vennfye

nathan matt on Apr 20, 2018

Fwd: venofye Wed, apr 18, 2018 9:16 am Matt398760 ( To:kedmaspain Subject: venofye I purchased a venofye  royal jelly i was told to put on every day for a week and once a week after that. when salesman put on my eye wrinkles went away for only a hour. i was told ot the...

ColourPop / customer service and missing products

BriDS on Apr 19, 2018

Colourpop has the worst customer service that I have ever witnessed in my life. I ordered my products two weeks early to ensure that they would be in my possession on time. I place my order April 7th 2018 and received part of my order April 14th 2018. I immediately contacted customer...

Almay / eye liner

Diane Birney on Apr 19, 2018

Bought a dark blue Almay "intense i-color gel smooth liner" at Walmart. Not even a week later of barely any use, the tip was worn dowm. No way to turn pencil to get another point and IMPOSSIBLE to use a sharpener on it due to "hardness" of outer area of pencil. I am VERY displeased with...

Brow Arc / bad service

justiceb on Apr 19, 2018

A woman in a black shirt with a green apron who works at Brow Arc in California accused and harassed a man in a very harsh tone for no reason. She also neglected a customer. This woman is prejudice, bias, and bigotry. This selfish worker is extremely rude and does not represent good...

Shoppers Drug Mart / price adjustment

MaggieMm on Apr 18, 2018

Shoppers Drug MartI've shopping at Canyon Meadows shoppers drug mart April 12 at1:15. I was planning to buy Vichy cream ($31) and when I tried to pay for my purchase the assistant said that the combo Vichy has the same price and is better to buy.. this day I spend $134, 35 and I was happy to safe money. When...

Dulux Paints / duluxe - chic shadow

Ian argent on Apr 16, 2018

Dulux PaintsI have purchased a tin of chic shadow from b and n store in Alfreton over the weekend(barcode- 2006761) after painting the room Sunday and leaving to dry over night I go to remove masking tape and the paint starts to come off in large strips!!! Meaning I have to spend the rest of today...

Embrace Beauty / skin products la mer timeless skin cream & serum.

Doreen Smart Kulikovsky on Apr 15, 2018

Monthly sending products not wanted and funds taken from account. Have tried cancelling and have returned at least 3 packages . There is no invoice or details in the package only a return address if undelivered on package which is very vague. Fulfilment house PO Box 4008. Have also sent a...

Luster Serum / pearlnique eye serum, pearlnique serum, unauthorized charges

PuiLam Wun on Apr 14, 2018

Luster SerumI wish I had read the review before I clicked that button that said "Free Trial". initially I was only trying to get the face serum sample, and at checkout, this eye serum popped up at checkout too with another shipping charge. It was 1/21/2018. I did not see anywhere that said these...

IT Cosmetics / tube half full

Mariane Nevin on Apr 14, 2018

I have ordered bye bye undereye from you three or four times now the first two times my undereye makeup was full. The second third and fourth time they were half full. I know because I know how the tube feels when it's full. This is not right especially when I'm buying multiple...

Clarins / bad service

Rubylim on Apr 13, 2018

I should say it; I asked about the product information and the price at the malaysia pavilion clarins counter last week; but the beauty advisor gave me the impression that I had no money to afford the clarins product. 1) When I put double serum in my hand to try a texture. She quickly...

L'core Kona / 60 sec face lift id 16 - unauthorized credit card charge

Arlene Sieman on Apr 12, 2018

December 12, 2017 at 2:08 P. M. Invoice No. 4372 I was in Kona, Hawaii, 75-5744 Kailua Kona, Kona, Hawaii 96740 (859) 317-3744 at the L'Core (Paris) Kona store. I did buy one box of Face Cream at a total charge of $156.24. I do not know how to send this copy to you. On my Capital One credit...

L'Oreal International / everpure and everstrong shampoo and conditioner

ysabelroy on Apr 11, 2018

L'Oreal InternationalHi, I am taking this time to write this complaint about the above said l'oreal products because I am beyond disappointed! I am horrified even at how this product has damaged my hair, its roots and my scalp. I am so disgusted to be receiving this from an international brand. I opted to...

Maisie Maven / lip gloss

Mollydan on Apr 6, 2018

I bought 4 lip gloss and was a very long time before I received them over three weeks. Have been trying to get a hold of them but no number I find that strange My problem is that there was no seal on these gloss I have bought them I stores and other people a d you have to really twist to...


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