Cosmetics Complaints


Luminess Direct LLC / their fraud charges

on Apr 17, 2019

This company does not know how to take no for an answer. I had cancelled via email two times then called and had to cancel for the 3rd time and told them I have no used their product and its still in closed envelope I told them I am returning everything as I do not want it. They said ye...

eshop 4 Idrotherapy / unauthorised credit card withdrawals

on Apr 15, 2019

Wife ordered a 'free trial, received free trial plus one full month's supply. Wife returned product to address provided and called the number provided. The package was returned to us, the phone number was invalid. Recently we recived ANOTHER package and wife again returned. We have now...

DermaVix / the substance does not do anything that was claimed.

on Apr 10, 2019

I ordered a free sample of dermavix (moisturiser) for which I paid postage. I also ticked that I did not want other products. I went on-line and inquired about cost of the product and they said it was in the terms and conditions - it was not! We have just received bank statements and we...

Premier Dead Sea AKA Supreme / eye serum

on Apr 1, 2019

This product worked fantastic in the mall. I get it home doesn't even come close to what it did in the mall. I was told that doctor oz supports it. I was told a spa would be opening in the altamonte springs mall and that is why the big guy michael was there to help. He gave me his direct...

Bargain Please / foundation

on Feb 24, 2019

Hello. I just want to cancel my order and I don't have a way to do so. The product I by an accident puchase is on web site Email address information do not exist. Can someone help me so that I can cancel my order? The number of order is #14755. Product is for free (or...

Idol Lash / scam

on Feb 4, 2019

Idol lash is a scam!!! Please do not order from here. I ordered 2 to get 3 more free for $126.80. They sent me a completely different product called lash energizer with none of the natural ingredients advertized. I called customer service about returning the the lash energizer & getting...

Zest Add Ltd ( / gotagher beauty tag & patch remover

on Feb 3, 2019

Ordered this product January 17th and have yet to receive it Have sent several emails to company but they keep bouncing back saying can not deliver I've paid for this product I want my money back if they cannot deliver but I don't know who to contact since the email doesn't...

Regen-a / the products (face cream and such). the way they sell their products

on Jan 31, 2019

The wording in their ads and how the wording has hidden ways of getting your money. When you are trying a product it's my understanding you are trying it not agreeing to buying it for life. When you call them to make inquiries about all this money being taken out of your account oh you...

Look Fantastic / The Hut & Hermes Courier / refund

on Jan 29, 2019

Awful awful customer service, I cancelled an item a few minutes after ordering it but they still attempted to deliver it TWICE despite me rejecting it at my door and telling Hermes I had cancelled it. Then when I claimed a refund, Look Fantastic said they had not received the parcel back...

Vitalsnccom 85 / face cream special advertised on facebook

on Jan 28, 2019

I ordered the advertised free sample that I had to pay shipping cost of ZAR 67.97. An amount of ZAR71.61 was debited to my account 7 December 2018. The product has still not arrived. On 24 December 2018 an amount of ZAR1479.51 was debited to my account and again on 3 January 2019 ZAR 1570.54...

Natural Life Academy or Natural Life University / coarse hair serum - have not yet received product ordered

on Jan 24, 2019

I placed an order from Natural Life Academy on December 28, 2018 for Coarse Hair Serum - Buy 1 get 1 free - $29.99 with $6.80 shipping via priority mail (to arrive 5-7 business days) for a total of $36.79. Order number 12471. I still have not received product. I have tried to email the...

Nu Skin Youth Products / nu skin youth serum

on Jan 21, 2019

I tried the free trial. I keep receiving the products in the mail. I can't get them to stop. I send them back refused. I write on the outside of the package that I didn't order. Please help me get this stop. I have been returning packages for about six months. I got the face cream to stop...

Christina Cosmetics / scam, can't able to cancel the auto shipping. unauthorized credit card charge.

on Jan 7, 2019

I did ordered this product online one time didn't see any where in the form said AUTO shipping for second time, This business as dishonest as Christina Cosmetics, I did call the 800 # and #7 is the option to cancel - well you get a recording every time that says they are having a high...

supportvitapro och renuvaline / renuvaline kräm

on Jan 1, 2019

Vad är detta för företag. beställde ett gratisprov och nu drar de massor med pengar 937.81 skr från mitt kort varje månad. Har kontaktat banken, men de kan inte stoppa så nu måste jag spärra mitt kreditkort och skaffa nytt. Vad är det för samhälle vi lever i. Kan man polisanmäla dem? Jag...

NU: Youth / skin care

on Dec 30, 2018

I agreed to try a skin care product with wild claims about its efficacy. All I had to do is pay for shipping. Low and behold, the next thing I knew I received a shipment from them with an invoice totaling over $175.00. I called my credit card company and they said their was no charge on my...

The Gallery / wrong product is delivered to me / poor refund service

on Dec 16, 2018

The GalleryMainy ek brush mangwaya tha jahan clearly likha hua tha flat top foundation brush Or ap logon ne mjhe jo brush bhja wo kahen b wesa nahi tha na hi wo flat top foundation brush tha wo tou ek blush brush tha I am highly disappointed as always ye dosri br hua hy mere sath or ap log phr email...

AR Collection / wrong product is delivered

on Dec 16, 2018

AR CollectionI ordered ministar's contour palette along with a blending brush but the other thing that was delivered to me was a concealer palettes of miss rose I am highly disappointed with your service Now I want refund voucher of the amount that I have wasted on that thing ADDRESS :House No : R673/3...

Clicks Gateway / e45

on Dec 14, 2018

I went to clicks on Wednesday around 1pm [protected]) to buy "E45 Extra Value Pack Moisturiser 500g plus 50g tube" as advertised on the current catalog running from 7 to 24 December 2018. I couldn't find it on the shelf, I asked staff member to assist, she said I must come back in the...

Supportvitapro.comonlinecyp / skincare free sample

on Dec 4, 2018

I agreed to pay only the postage of AUD 5.05 to receive a sample of Dermovix anti aging cream and 2nd of November AUD 5.05 was debited from my account. I received the Dermovix free sample on a later date and it was OK. But on 15th of Nov. 2018 this company debited AUD 142.26 without my...

Carol Hedge / essence of argan

on Dec 4, 2018

Carol HedgeI bought the free trial of Essence of Argan to find out 3 weeks later that they have debited my account of $134.00 They advertise a free trial of the product, no conditions attached. Nowhere does it say anything else and you enter card details for postage. 2 weeks later you are billed...

Wayne, PA / laser lipo

on Nov 20, 2018

I had laser lipo in April of 2017. It was a disaster. My legs look worse now then ever. All they do is try to sell more services. the doctor bully's you and tells you he did his job. I should of went to a surgery center. Over $5000 later and still paying no recourse has been given to me. I...