The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Cosmetics Complaints

Sort by: Date | Popularity

Arrowhead Promotion & Fulfillment Co., Inc. / billed for product not ordered joliskin

Rh
Rhonda Wheeler on Aug 20, 2018

Today I received a package containing Joli Skin Cream which I did not order and do not want. The order ID on the package is 4F08091BE6. I will return the package immediately. Please supply a reference number. I tried a sample of your product a few months ago and it gave me a severe red rash...

Ipsy / Personalized Beauty Discovery / unauthorized charges

Ba
BambieErvin on Aug 20, 2018

After subbing to Ipsy for YEARS, I paused for a coupke of months due to moving and did not want to miss any bags in the mail during the move. The month I paused was June (for the July bag) and July (for the August bag). On August 6th I got a charge for $30 on my card (the subscription i...

Dream Serum 52-8557783026 / dream serum

Ma
Mary Duplain on Aug 20, 2018

I purchased a sample only of dream serum for eyes ($2.49) and face ($4.90). My debit card was charged $89.87 on August 7, 2018. I did not purchase more than the sample was for. Please reimburse my debit card. This was advertised as a product backed by Savana Guthrie on The Today Show. I...

L'Oreal International / L'Oreal gel eyeliner, the purple color

Do
donna metzger on Aug 20, 2018

I bought this eyeliner, as well as several other shades (LOVE the other colors!) but I AND my mother both tried the purple shade, which is the gel type eyeliner. BOTH of us noticed, within a few hours, that our eyes were watery and uncomfortable. I had actually bought the same color month...

Sephora / customer service

Em
Emberr on Aug 19, 2018

I usually never have anyone approach me to help me in a Sephora store because I'm young (19) and I'm sure they figure I won't buy anything so there's no point in helping me so I usually try to shop online to avoid this but I went into the store today and tried to get someone to help me...

Wish / account information

Da
Dawn sinceerbeaux on Aug 17, 2018

Ever time I got to buy something it is asking me to provide a account information they say they need a bank statement i have been buying stuff before and this has never happened so will someone please tell me why I have to now I love buying stuff off of wish but don't know why they need a...

Shoppers Drug Mart / cosmetics

Da
Damanthahard on Aug 17, 2018

Shoppers Drug MartI came in the entrance walked through needing to pick up a prescription . Outside the boutique I remembered I needed setting pouder so I grabbed one from the makeup outside the boutique 3 items then I was rudely stopped by Thelma She grabbed my basket and said I can purchase it at the...

Pos Malaysia Berhad / service pekerja

Ic
Ichabanesa on Aug 17, 2018

Saya check number tracking di laman web pos laju. Parcel saya is out of delivery jadi saya tunggu posmen untuk hantar parcel dirumah. Tapi posmen tersebut tidak datang kerumah atau meninggalkan notis, dan saya pun terpaksa tunggu sms & pergi easy box . Tapi masalah bukan saya yang salah...

OroGold Cosmetics / lack of customer service and scam type operation

Ju
Justice 2018 on Aug 14, 2018

Here are the facts as it transpired. Overview: We got pushed and pressured to purchase products from this company which we did not know at the time their business "MO". As a consumer, and from what the "salesperson" had advised and their receipt indicated, we could get 100% money back...

Sorbet / face first anti-aging foundation + serum

R3
R365 on Aug 14, 2018

Hi there, I was very excited when I discovered that Sorbet have their own make-up range now and coulnt wait to try the foundation. I am 45 and have a combination skin. My skin needs a little extra coverage so when I tested the product on my skin in store, it seemed to cover well and the...

Jeremy Sherman Tyler aka Jeremy Booth - Piercer at River City Tattoo / piercings from jeremy sherman tyler aka jeremy l booth

Re
RebeccaVCU2019 on Aug 14, 2018

Jeremy Sherman Tyler aka Jeremy Booth - Piercer at River City TattooThis happened on August 10, 2018 I was sexually harassed by Jeremy Sherman Tyler at his place of employment when I wanted to get two piercings. He started off by trying to show me explicit pictures on his smartphone, and then he grabbed my chest claiming that I had to be "medically examined"...

LBC Express / I would like to complain regarding my package with tracking number 321165227281.

Ka
Kathlea Tin Da on Aug 13, 2018

LBC ExpressGood day lbc. As per trace and track record of your website, the package to be sent to me was received on august 9.. so i was expecting it to arrive by august 11 or august 13.. but until now my package still has not arrived.. this is so unlikely of your company since from what ive known you deliver for 2-3days, its past 3 days.. WHERE IS MY PACKAGE?

Oro Gold / cosmetics

An
AnnMWill on Aug 13, 2018

The sales person lied to me and made false promises to get me to make a purchase. When I told him I cannot afford it, he said he would help me by sending me referrals for my business, which was a total lie. I'm now out $5, 000 for cosmetis that I do not need. I didn't end get a list of...

Ulta Beauty / customer service/ shipping

Ka
Karina Isabel Aguilar on Aug 13, 2018

As of last night i placed an order and my macbook changed the address on me itself, which i understand is my fault. Immediately when i got the confirmation order i saw the wrong address and attempted to call but the customer service was closed. As of this morning i called and first, i want...

Shoppers Drug Mart / customer service

Mo
Monique Tabensky on Aug 13, 2018

To whom it may concern I was in shoppers drug mart on lake shore drive in North Bay Ontario on Sunday, Aug.12, 2018. I went in and wanted to look at foundation in he cosmetics dept. I literally did not have 2 minutes to look when the cosmetics person came to me. I told her I was just looking...

The New York Times Company / palmer's raw shea body lotion

De
Deepak Handa on Aug 13, 2018

The New York Times CompanyI reside in New Delhi, India.This product is manufactured by E T Browne Drug Co Inc, Englewood Cliffs, NJ07632 USA.I purchased the lotion in Muscat, Oman.It is distributed there By E T Browne In Dubai. I applied this lotion on my face and neck on May 05 this year and overnight I broke out...

Mary Kay / timewise repair volu-firm the go set

Ja
Jacqueline Carpenter on Aug 11, 2018

I purchased this skin care product, (a skin cleanser and skin tightening) from a Mary Kay Representative, Monique Gilmore and my skin was burned. I contacted her and she came back to my home and gave me 2 botanical effects to help with the burn. Please contact me at 6013203472. I've been...

Revlon / photoready concealer color deep 6

Co
Corina Katt Ayala on Aug 11, 2018

RevlonI'd like to know what happened 2 these concealer colors. I've read all over the Internet how not just the Deep 6 but other colors seem to have been changed. Is there a bad batch? Or was this an actual decision to make the shades two to three Hughes lighter than each number used to be? I...

Mitchum Triple Odor Defense / mitchum triple odor defense

Ca
cassandracleanfreak on Aug 10, 2018

last 2 cans wont spray, absolute joke! I love this product, however the new can is ridiculous and i refuse to waste any more money on this product. This company needs to employ staff that actually review these complaints and also employ competent staff to check products before they go out...

GDex / GD Express Kg Baru Subang / during courier delivery, gdex crush my customer goods.

Ve
Vernon Chua on Aug 10, 2018

We (Biotech Mufacturing) send out the goods by your courier service to our johor customer Annie Cheah at taman ehsan jaya johor on 08.08.2018.(h/p: 0167229220) my customer receive the goods on 09.08.2018, but she found out the carton box was ruptured & the goods inside the carton box wa...