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Cosmetics Complaints

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Steak 'n Shake Enterprises / Service

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Sandy schlaubach on Nov 17, 2017
My wife an I eat steaknshake 2+ a week. We feel you should know what goes on. We NEVER get our shakes/drinks until our food comes, then we don't want it.there I s a black server, heavy set that would leave our table completely a mess.She didn't remove plates glass, trash.we saw our food...

Tarte / order number: 4044941627

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lorraine santos on Nov 15, 2017
I still hasnt received any of my orders yet although it says on the tracking process that it has been already delivered. It has been more than 2 weeks already since it has been stated delivered to my shipping address. I'm very upset about the shipment process. Lorraine Santo...

Evine Live / collagenesis

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AnnK6622 on Nov 15, 2017
I ordered Collagenesis a few months ago. I called to complain that I couldn't get the top of the bottle off to use the product. Afetr 20 minutes of pulling on it, it finally came off. I didn't use the product right away, so now months later I thought I would try it. Now the pump on the...

Sephora / they shipped wrong order! cannot believe this company right now!!!

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DtjG on Nov 15, 2017
Sephora was having a VIB 20% off sale. I am a VIB ROUGE. I placed an order on 11/05/17. I receive my package to find that not one thing I ordered is in this huge box! There are 2 items in the box that are not even close to what I ordered. I call sephora to tell them this is unacceptable...

GlossyBox / Scam alert!

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Eilyn on Nov 15, 2017
First. Never subscribe to them. You will be charged every month and to cancel this subscription you will have to call to... Second. ... their customer service that works like a piece of crap. Honestly, I have no idea whether they actually exist or not. But they never pick up the phone and...

Mac Cosmetics / Absolutely terrible

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Sophie on Nov 15, 2017
I am aware of their popularity, but it doesn't mean they have to behave like a crap. I ordered a very famous item (not going to advertise it here) that was very popular. I have an idea that maybe many girls would want to order the same item and that some delays were possible. But after one...

Nars / blush and bronzer compacts

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ApandaZ on Nov 13, 2017
I have been buying these products for years and they always break! I'm not talking about the product itself but the actual compact! They break and its ridiculous. Anytime I travel with my makeup I put the compacts in the same box that I purchased them in, I have kept them for that reason...

JC Penney Company / loss prevention profiling

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DelilahOrtiz on Nov 11, 2017
JCPenney at The Loop accused my cousin of shoplifting $300 worth of cosmetics from their Sephora just because she was carrying a purse, wore street clothes and showed up bare faced. Employee by the name of Eliza who was dressed like a customer, stopped us just as we were heading out the...

L'oreal / garnier skinactive moisture bomb tissue mask

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Dragitsa Petrova on Nov 11, 2017
L'orealI was super excited to use one of the garnier face masks-moistre bomb tissue masks, a few hours later i got a huge irritation arround my eyes. I can barely open my let eye, it is swollowed. I really hope it will fade soon as I can not go to work looking like this, and hope it will not become...

Neli Hourani / clinique products and customer service in myer westfield parramatta nsw sydney australia

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Neli hourani on Nov 8, 2017
Hi my name is Neli, In may 2017 I started using Clinique products, I spent around $1000 on products that did not suit my skin and when I returned to complain I was told there is nothing they can do to help me. Customer service was very bad. I'm very upset that I spent so much money on some...

Belk / estee lauder

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srper on Nov 8, 2017
I went in as I was preparing for a trip to Wilmington for work to get some much needed foundation. I tried to speak to the girl about different foundations. I have always worn pebble - double wear. She was really busy. She gave me a sample of a new kind and I bought my regular I have been...

Hydroluxe Beauty / unauthorized billing of credit card

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BeautyScam on Nov 7, 2017
This company pries on the elderly by offering seniors who are unfamiliar with online purchasing products with a T&C that does not allow them to decline future products and auto-charges their credit cards. They send products every two weeks at $100US per box. This unorthodox business i...

Lancome / hypnose mascara

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Nedageranfar on Nov 6, 2017
LancomeDear Lancôme customer services I purchased two mascaras from Heathrow duty free shop a few weeks ago: Hypnose Doll Eyes and Volume a porter. I had used Lancôme mascaras before but as soon as I started wearing either of these my eyes began to sting and hurt and soon after I developed a migraine...

BareMinerals / Bare Escentuals Beauty / bad service

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Hurstey on Nov 6, 2017
What can I say? It's terrible. I ordered 6 items two months ago and got only one out of them. Can't say anything negative about its quality - it's ok, but the shipping sucks. One more problem is that their tracking information is false. I don't know why. Customer service...

Sally Beauty / Terrible experience!!! Never again!!!

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Mary Friedman on Nov 6, 2017
I used to often order from them and had nothing to complain about. But the last two times were terrible and I must confess that I don't want to deal with them anymore. I ordered 45 items and all of them arrived separately. The first arrived one month after I placed the order. So the other...

Lash Magnetics / magnetic lashs

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alaajala on Nov 6, 2017
I ordered magnetic lashs on 10-27-17, and I check my order on customer service page and I it says 'You are Quick ' check back in several minutes and theres nothing, I cant get no response and I'm getting livid, I would like what I paid for you cant even email them anymore it...

L'core Paris / my gift certificate

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Alyson Moore on Nov 5, 2017
I have still $1, 500.00 on a Gift Certificate Rachel the sales Rep. I talked to her on the phone and she said I can order through the mail for some products and she would be sending me a email. WELL, havent heard from her. I have the reciept, Gift Certificate, her card that she signed and...

Wish.com / magnetic eyelashes and eyebrow stamp

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Horsecrap on Nov 4, 2017
Wish.comI received my magnetic eyelashes today Nov.4, 2017 and there is only one set for one eye. I also ordered the eyebrow stamp and the powder was all crushed up and it had two left eye stamps. Luckily i had ordered two sets so i got a right eye out of the second set. The powder was not crushed...

L'oreal / excellence creme

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Iana Sheremetova on Nov 4, 2017
L'orealTo whom it may concern, Dear Sir/Madam, I'm writing to inform you about damaging of my hair colour and asking for a compensation for this. Currently I live in Kingdom of Cambodia and today I have bought your product Exellence cream Hair Colour. I am blond, so I took a pack with number...

Luminess Air / luminess air $19.99 30th anniversary promotion

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Sam Will on Nov 3, 2017
I requested to cancel after noticing that they charge people over $500 for an airbrush you can get off Amazon for less than $40. This company was emailed and several calls to cancel the order took place all ignored. I received an email statin gthe understand my concern however no...
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