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Car Rental Complaints | Page 9

Eurocar / overcharging

Pa
on Oct 02, 2012

Eurocar charged me A$295 for a scratch on the car that i did not make. there was no one to clear the car when I dropped it off and they charged my credit card. when i claimed that i did not make the scratch they pass you around in circles in the hope you give up. So hard for this company...

Car Rental / insurance charged is much higher than accorded

Rl
on Sep 26, 2012

We hired a car to be picked up at Cancun, Mexico. The hire price included 3d party liability insurance and the Collision Damage Waiver was specified to cost USD 14.00 per day. When I arrived to get the car, I was charged USD 35.00 per day, instead of 14.00, for a basic insurance that I had...

Aadvantage, Thirfty, Dollar & Ez / Car Rental Nightmare

Mi
on Sep 10, 2012

I have just returned home from my stay in Florida and instead of being happy and relaxed I find myself to be upset and appalled by the abuse and false lies that I was subjected to by Car Rental Representatives. I am disgusted by the arrogant attitude and badgering behavior that car rental...

Rent A Terstappen / Deceptive price (100% overcharge)

Go
on Aug 30, 2012

I traveled to Frankfurt Germany last week and rented a car from the local Dollar franchise. But this time, I got a good rate via HotWire. It’s difficult to arrange personal service through HotWire, but as travel partners go, they are among the best. And so I booked my car rental...

National And Alamo / denied paid for auto rental

Al
on Aug 07, 2012

We paid for a rental car thru Priceline for the Milwaukee airport. I was due for surgery at Madison, Wisconsin and we planned to drive there. I was exhausted and ill on arrival. At the counter two agents refused us the paid for auto rental. rejecting my husband's license renewal slip...

Holyday Car Rentals / non payment of No Risk Insurance claim

Ev
on Jul 12, 2012

On 20 May we submitted all the necessary forms and receipts from Herz car rental on a charge on the rental for Euro 166, which was covered by the No Risk Insurance which we PURCHASED from Holiday Cars when renting the car. Today - July 13, I have not received any reimbursement. Holiday Car...

Car Rental Company / Green Motion

Le
on Jul 05, 2012

I rent a car from the 13june to the 19th june 2012. The day after, when I was back in Denmark, there was taiken 500 pound from my visa. When I phone them, I was tould the car has been filled with incorrect fuel. It is not right and the car had run 80 mils after the filling, with no...

Hire car / Mismatched tyre charge

Ma
on Jun 29, 2012

We collected a hire car at Milazzo and returned it to Palermo airport. The car was inspected and we were informed that we would be charged 204 euros on our credit card because one of the car's tyres did not match the others. We did not check the name on the tyres when we picked the...

Glenrental Ltd. / Overcharge

Ke
on Jun 27, 2012

I rented a car from Glenrental Ltd. in april for 2 days only but instead of charging me $120 for this service around $200 got deducted from my account without any previous notification. I asked them for reason of this overcharge and they mentioned deposit that is yet to be refunded...

Rentacar France / Rental Car

Fo
on Jun 20, 2012

Miserable experience with Rentacar.fr in Le Havre. I booked an automatic Class C automobile for a day trip to the D-Day Beaches in Normandy. When I arrived, the agent informed me that the company would not honor the reservation. When I protested, he became haughty and implied that I wa...

Ryan's Investments in Wexford, Ireland / over charged

Ja
on Jun 16, 2012

When I rented the car at the Shannon Airport in Ireland last week they told me to return the car with an empty tank because they would fuel the empty car for 1.30 per liter. I returned the car with a quarter of a tank left in the car. I had additional insurance on the car so I would have a...

EC vehicle rental Watford / Unrequested hire charge

Ro
on Jun 12, 2012

Car hired from Europcar on May 10 for 76 days and collected from Heathrow airport. This was paid for before I left Australia. On June 11 a charge of $548.97 Australian dollars appeared as a debit from my bank account ( ref#[protected]) in Australia by EC vehicle Rental, Watford. I have never...

Red Tiger Jeep Rental / Really unprofessional behavior for a rental car company

Ti
on May 23, 2012

We rented a jeep from this company who operates on the island of St. Lucia in the Caribbean. We arranged for the jeep rental online through email with the owner of the company, Benny Chittole, and we agreed to a price and a time period for the 10 day rental. The owner was to meet us at the...

LUSO / Missing info and hidden cost

Om
on May 22, 2012

LUSOI want a full insurace to rented car. Representer also confirm that car is insurant but when back LUSO found glass problem at the car and charged to me a glass price.(523 €) There are lot of details and subtract at the contract I could not understand all of them. Because of that I...

Fox-Autorent / Double charged

Mi
on May 08, 2012

I rented a car from Fox Autorent in Budapest, Hungary and I was scammed for the lost of a key. I've rented vehicles many times before and never had any problems. They charged me $800 for the lost of a key which is outrageous and they charged on a first bill ~200$ and two months later...

RCI Points Partners / RCI POINTS EXCHANGE MISTAKES ICO DAWN F ACHANE

Da
on May 02, 2012

RCI, EMAIL SENT TO RCI FEEDBACK ADDRESS THAT STILL HASN'T BEEN RESOLVED AS OF 3 MAY 12. See compliant below. This is a follow up email on the compliant sent on Mon 4/30/2012 5:36 PM regarding the below issue. As of today I have not been contacted to resolve my issue. If anyone on thi...

www.yimanni.com / www.yimanni.com

Ww
on Apr 06, 2012

依漫倪(www.yimanni.com)告诉您如何在网上购服装怎样辨别质量好坏:现在网上购物的人越来越多了,而且网上也很方便找到任何你想要的东西。但是网上购物毕竟摸不、试不了,难免会有失误会买到质量低差.

3dollarairportparking.com / scamming customers

La
on Mar 30, 2012

STAY AWAY!! The owner is rude and a scam artist! He knows people will be on their way to a flight and he'll have them stuck and have to pay him whatever he wants to get their car in...or to get it back out!! We were quoted $26 online and on the phone. We even called the day of our trip...

TRAVEL JIGSAW UK / NO ANSWER NO CONFIRMATION

Be
on Mar 27, 2012

I MADE A RESERVATION FOR A WEEK AND LATER I ASK AN EXTENSION FOR ONE MORE WEEK. THEY ANSWER CANNOT DO ANYTHING SINCE I HAVE TO CONTACT WITH THE RENTAL CAR. THE RENTAL CAR DOES NOT HAVE CONFIRMATION AND SAID WILL CHARGE ME THE NORMAL PRICE ANDO NOT THE RESERVATION PRICE. RENTALS CAR SEND ME...

Crown Limo / complaint

Du
on Jan 17, 2012

I used few limo service to and from the airport in the pass..to be frank most of them suck and they do not deliver what they promise or say on there site . Until I used a company by the name of Exceptiona Limousines They are AMAZINGGGGGGGGGGG.. they game 5 minutes or so beofre time which made...

Limo Service / No refund for cancelled service

Mb
on Jan 16, 2012

Scheduled deal through Living Social, but it was not valid through my iPhone when I wanted to book limo tour through Milwaukee. I notified Justin Costello (the president of the company) he took my credit card information and stated that he would cancel through Living Social. He made me...

VIP Limos Milwaukee / NO-SHOW to a scheduled service

Se
on Jan 01, 2012

I bought a Groupon for the VIP Limo service. I called a month in advance to book my limo for a Friday night. The morning of, I called and emailed VIP Limos to verify our booking and to see if they could have us picked up at another location. I called and emailed MULTIPLE TIMES. Finally, at...

Alamo Lihue Hawaii / Misleading Pricing

Sf
on Dec 29, 2011

First of all I want to preface this review by saying I run a sizable car rental company. So I actually have sympathy for car rental operators. It's not easy. But some things just aren't right, and this is one of them. I booked a mid-size SUV for Dec. 14th through Dec. 27th using...

EC vehicle rental Watford GB / Reference number FO [protected]

Ro
on Dec 10, 2011

In March 2011 I booked by telephone a car rental from London Gatwick Airport. The booking reference was FO [protected]. The rental was a one day only from Hertz car rental at a cost of thirty five pounds. I provided my visa debit card number ending in ...9324 and on the 10th May this amount...

Millenium limousine / scam

Nk
on Nov 18, 2011

I am going throughout the complete nightmare regarding to this company. I called them regarding to my friends wedding with the quote question for approx. 9 hours ride and time availability. I never had any contract or agreement with them in written or oral and we agreed to call each other...

AAA Mid-Atlantic / Lack of Service/Understanding

Aa
on Nov 16, 2011

Have been a member of AAA for years and even signed on for their Plus service. Had an accident on 5 Nov 11, luckily no one was seriously injured and we had family in the same town, between hospital, insurance details and lawyer...we did not need a rental car to return to VA until 10 Nov...

A1 National Van Hire / Fraudulent company, abusive and the biggest company scam in the uk you have been warned stay away

Mr
on Nov 08, 2011

Stay away from this company they are a big scam and fraudulent ran by a few asain guys according to our investigation and the directors name is hammond kumar. They have held our £1000 deposit since for a damage that never happened and lied about the charges and over charged us a...

Car Rental / budget car rental

Pu
on Nov 03, 2011

I am contacting you today to initiate a formal complaint of fraudulent and misleading advertising being carried out by Tiger Car Rentals of Dublin, Ireland and the Budget Car Rental Company. These two companies have entered into some sort of business arrangement whereby you can book the...

Universal Rent A Car / Fraudulent charges

Ki
on Oct 27, 2011

I made this car rental reservation through www.carrental.com. The reservation was through 'Universal Rent-A-Car'. This company has absolutely horrendous customer service. The people working at this establishment exhibit no professional behavior. First, I was left standing in the...

Travel Jigsaw (UK) / Mis-selling product

Ji
on Oct 27, 2011

We hired a car for a month in Italy through Travel Jigsaw - the renter was Locauto (another story in itself!) We took out the excess reduction policy thinking it was giving us peace of mind in case of an accident. Well, we had an accident and as per the policy, Locauto charged us the full...

Saban's Rent a Car LLC. / WAS RIPPED OFF

Sj
on Oct 15, 2011

WOW!!! WISH I WOULD HAVE READ THESE REVIEW'S BEFORE I RENTED FROM THEM... We rented a Maroon Lumina on Friday 10/7/2011 and we were not told of anything other then $129.00 a week. Later that night we were at the gas station where someone there told us we had no break, reverse, any...

Red Tiger Jeep and Car Rental St Lucia / Car Rental Scam St. Lucia

Ke
on Oct 12, 2011

My wife and I recently rented a jeep from Red Tiger Jeep Rentals who operates on the island of St. Lucia in the Caribbean. We learned the hard way that this company was running "Bait and Switch" scams as well as credit card fraud scams. They agreed to rent us one product and then they...

Asia Cars / bad company

Ba
on Oct 10, 2011

Iam complaint against car rental company Asia where i hired a Toyota car corola 2010, tuesday 4 october 2011 at 7:45pm and 120 dirham daily for 3 days a total of 360 dirhams, and 20 of the value of the parking of the airport to come at departure had been withdrawn 500 dirhams of Visa Card...

Traveljigsaw / Fraud

Ro
on Oct 09, 2011

This is a prepaid rental site. I prepaid, they confirmed but did not give details of specific agency. I did not notice the lack of information until two days before when I was already overseas. I emailed them and got an automatic acknowledgement. No details. I called them from the airport...

Lazee Days Motorhome Rental / Scam

Rk
on Oct 06, 2011

We hired a motorhome from Gary, service seemed ok, van struggled to stop during journey so we spent a day in inverness being told that the brakes were non existant and were in a dangerous state. we ended up having to pay up front but gary advised us that we would get the money back (we...

Terstappen / Bad service & incorrect charging

Ba
on Sep 05, 2011

I rented a car in Hamburg airport and paid with my credit card for the Car rental and for € 400 collision damage if required. On 14th August(Sunday) I woke to find a puncture in one of the tyres. I looked in the car and found no spare tyre or any other tyre inflation device. I called the...

INDIA TOURS N TRAVELS / TRAVEL AGENCY

Po
on Aug 28, 2011

INDIA TOURS N TRAVELSINDIA TOURS N TRAVELS Domain :-- www.indiatoursntravels.com helpline no :- [protected] [protected] email :- [protected]@yahoo.com

DB&s WAY / wrong charges

Ni
on Aug 24, 2011

By agreement no.0541 we took two cars at 12.30 pm on 22 aug 2011 for Rs 1500 per car at Indian resort, LE MORNE, Mauritius from MR DENIEL of DB"S WAY. We were told to return back the cars by 9.30 am next morning. We could make it by 10.30 am and we were charged another Rs 3000 for a full...

HOT WIRE .COM / MY DEPOSIT

Wi
on Aug 19, 2011

HOT WIRE RIP ME OFF FOR MY DEPOSIT OF $248.98 FOR A CAR RES THAT I COULD NOT USE BECAUSE I DID NOT HAVE A CRD CARD AVIL AT THE TIME I HAD TO SUPPLY $500.00 TO RENT CAR ON MY DEBIT CARD THAT I NEED TO TRAVEL WITH SO I COULD NOT GET THE RENTAL. CALL HOT WIRE TO GET MY MONEY AND WAS TOLD I HAD...

dollarne.com / Dollar Car Rental Boston Logan SUCKS!

Dr
on Aug 10, 2011

This letter to Dollar Car Rental Boston Logan's parent company, Dollar Thrifty Automotive Group, Inc. (DTAG), best describes my complaint: "Dollar Thrifty Automotive Group, Inc.’s (“DTAG”) tenets on their website are admirable: (1) it is driven by the mission of value every time...