Car Rental Complaints | Page 8

Ez2rentacar / Abusive to child and elderly

on Jul 29, 2014

Ez2rentacarthese thugs took three weeks of 173.00 in july and when i requested them to allow me to pay the week on wed as i was going to pay them for a month they did not communicate that it was not okay as i requested and i assumed it was ok because i said if it wasnt i would bring the car to them...

DRU Enterprise / Billing for existing damage not done by me

on Jul 23, 2014

Hi, My name is Arjun Somal. On 7th July 2014 I rented a car from Farmington, MI. (Ref# 7Y6NCK and rental contract: 431124). I returned the car on 11th July 2014 and the sales person found a small dent on the front passenger side of the car. I told him that the sales representative Did Not do a...

Europe Car / Alamo / Overcharging

on Jul 04, 2014

We are visiting from Australia and have had a major problem with Europecar/Alamo We picked up a car at Heathrow on 27 May and returned it on 6 June. This vehicle was prepaid through Rental Cars.Com. When we collected the car we were told by the agent Paul that he had a very nice car for u...

EC Vehicle Rental / unauthorized credit card charges

on Jun 25, 2014

The rented car (ALAMO, Bristol Airport) was paid in advance, no extras were booked and the car returned without any complaints. The same day 150 GBP had been taken from my credit card account by EC Vehicle Rental, Leicester. I never had any relation with that company and informed the...

Thrifty Car / Over Charge and very condescending and disrespectful

on Jun 18, 2014

Thrifty Car Rental Problem RA # YH014880-5, Smoker car vehicle # B830690 made my wife physically sick. We picked up in Glendale AZ with plans to drop off in Jackson WY. Once the air conditioner was turned (1 hour into our trip) on the smell was overwhelming. I called Thrifty while on the road...

Universal Car Rental / fraudulant charges

on May 30, 2014

Be aware of those scammers and fraudsters. I was very hesitant to rent form them because they made me sign a blank statement and leave it with them - in case I got parking tickets, apparently. But that was not my main problem. The car I got had all kinds of scratches and dents and their...

Enterprise, Roadside Assistance / Complaint

on May 30, 2014

A family member of mine rented a car from Enterprise Rent A car had no problem with them. As they were driving hit a deer in the interstate, the deer broke half of the front car off, family couldn't drive back to their destination so stopped the car call the roadside assistance...

Budget / extra charges

on May 20, 2014

Good morning, I would like to request a refund. My point is very simple. I rent a ford ecoline wagon with you on april 23th at 16:26 and return it on on april 24th at 19:01. I was charge for two full days of rental including insurance. Which you shall agree it's not fair. I have no problem in...

Limo Service / bad service

on May 18, 2014

DO NOT USE THIS COMPANY...EVER! I called this company over a month ago to reserve a Rolls Royce Phantham Black & Silver. I put down a down payment as required. In the beginning the person I spoke to said his name was David phone # [protected]. Conversations were ok. No reason to think thi...

Woodford Car Hire Group / Unauthorised car hire charges

on Apr 07, 2014

I hired a car from Woodford Group, Cape Town International Airport from the 24/3/2014 to the 3/04/2014 while on a holiday from the UK to visit my mother in Cape Town. The original agreement no CAPE-6906 I signed on the 24/03/2014 was for a Fiat Punto for 10 days @182.57 pd for a total of...

Right Cars / deposit not refunded

on Feb 28, 2014

I am so sorry to hear these stories. My story is the same. February 1 2014 we hired a car from Right Cars in Glasgow. I was surprised that we had to pay the deposit GBP 350 immediately. I used my debit card to pay the deposit. Now, 28 February, we still don't have our money back. They...

Malos Car Hire / Scam

on Feb 16, 2014

I used the company Malos Car Hire several weeks ago. I needed to rent car, and this company offered good prices. I chose the car and provided the secure deposit, and the seller provided me the confirmation email with the contact information. I turned out that this email was fake and the...

Ultimate Limousine / Bad service

on Dec 22, 2013

I recently decided to use the services of the company Ultimate Limousine. They offered to rent limousine for $4, 000. I agreed and sent them payment, but at the estimated day they didn’t provided me limousine. I called them and they promised to return money, but they didn’t...

EC Vehicle Rental / Unexplained credit card payment

on Oct 20, 2013

The transactions occurred on 10.08.13, while i was in the UK on business. I wanted to rent a car on another leg of my journey in Munich but due to the nature of my credit card (without chip) when I wanted to pick up the car in Munich, my card was declined. I was told that I would have a...

Avis Munich Airport / overcharge for damage

on Sep 28, 2013

I have to tell myself to calm down repeatedly in order not to use bad language after talking to the unreasonable AVIS custom service in Germany. Here's the thing. I booked a car from AVIS through and picked up a AUDI A3 at AVIS munich airport station on Sep. 13th. After...

Trust Car Hire / Scam

on Sep 25, 2013

I searched for a car rental agency in my neighborhood in Athens Greece and found Trust Car Hire who claimed an office in the neighborhood. In a rush, I made a booking which required a 16 euro pre-payment from my credit card. I became suspicious when I saw that the only contact telephone...

EC Vehicle Rental / Unauthorised charge

on Sep 01, 2013

EC Vehicle RentalWe have just returned from a trip to the UK. Whilst there we rented a vehicle from Europcar. This was arranged and pre-paid by our travel agent. On pick-up we were told that we had paid for the full tank option but the car we had booked was unavailable. After some negotiation we agreed to...

EC Vehicle Rental / double and over charges

on Aug 27, 2013

I've booked 7-seated car from Thailand and when I took the car at Belfast city airport. The staff told me to upgrade to a bigger car sized because we have 6 people with large baggages, he said the cost is very small amount of money. We agreed and had 9-seated car sized. I told the...

Asta Quattrocchi / Rude

on Aug 12, 2013

Asta Quattrocchi wouldn't let me borrow his car for my trip to the beach last weekend. My friends and I wanted to go to Miami and Asta Quattrocchi had just filled his car with gas. All I needed was his car and a credit card to refill the gas tank.

EC Vehicle Rental / Money taken without consent

on Aug 10, 2013

I hired a van from Alamo in Newcastle on 24 July and dropped it off at Salisbury on the 26th. I have just notice an unexplained transaction from EC vehicle rental Leicester of £50. When I handed back the van i asked them to check it over and give me a receipt before I left. So WHY HAS...

EC Vehicle Rental / credit card charges

on Jul 28, 2013

I got a courtesy car via the RAC as my car had broken down from EC Vehicle Rental. I filled up the tank, left the receipt in the car and duly left it to be collected at our agreed destination. I now notice a charge for £24.02 from the company on my credit card bill. I have googled...

Right Cars / Credit card deposit not returned

on Jul 08, 2013

I rented a car from Right Cars on 15th June 2013 and returned it in perfect working order on 16th June 2013. The company took £383 from my card on collection of the car. They should have returned £350 but they have not yet reverted the transaction. Right Cars terms and conditions state...

NTL call Taxi Chennai / Promised service not provided

on Jun 26, 2013

I booked call Taxi to attend an important work at 8.00 a.m on 26th June 2013 Booking was done on 25th June 2013 and the booking ID is A062600309. But the vehicle did not turn up upto 8.10 a.m. and I had to spend Rs .500 to travel. Further I made 11 calls from my mobile. This amounts to breach of trust and deficiency in service.

Car Rental / extra charges

on Jun 22, 2013

Dear sirs, I had a reservation for a compact at dollar rent a car. The reservation was #[protected]. The reservation was done and paid to rentalcars. I had many problems when i went to atlanta int. Airport to get the car. They didn't have any compacts available at that moment so they...

You drive / Ignorance and unwillingness to solve problem

on Jun 18, 2013

You driveWas charged for extra day after making a deal of 140 euro another 42 euro taken from credit card without my authorisation . Extremely rude staff wen I questioned this. Was told I should be lucky I didn't have police called on me for missing car even though they had taken the money...

Car Rental / damage to car

on Jun 11, 2013

Time to vent. (Mad as an old setting hen) On vacation and 2 more times in a year for the last 6 or 7 years we rent cars from Enterprise Car Rental. Some years we get up to 4 rentals. We rented this car Friday for vacation. It was raining in Dothan that day and since I trusted this company...

Right Cars rental cars at Glasgow Airport / No refund deposit GBP350

on May 22, 2013

October 2012 we rented a car from Right Cars at Glasgow Airport for one week for which we payed a deposit of GBP 350, 00. After inspection of the car upon return everything was in order according to the company (no scratches, no damage), so the full refund should be GBP 350, 00. Almost 3...

Zoom Car rental Sousse / Scam, Lies,Thiefs and Fraud

on Apr 21, 2013

Zoom Car Location ( car Rental shop) Tunsia worst Car rental If you value your integrity, honesty and business ethic, then you must avoid the lies, the fraud, and cheating Tunisian car Rental Company “Zoom Car”. You will have more possibility to be cheated for your money and go... / Exorbitant Internet Travel fee

on Feb 22, 2013

I used twice in the course of a month to make reservations for a car rental in Denver. I was very happy with the price I was charged by the car rental companies (Alamo and Dollar), and at the end I paid what I had agreed with them. When I returned home, however, I found that...

Car Rental / physical abuse

on Feb 13, 2013

I were roughed by extreme physical force by a kellie agent at one of the location in connecticut, who threatened by force after I show displeasure at their pricing agreement which they could not provide me in writing. I claimed that they stole my money and repudiated any effort to give it...

Geneva Airport Shuttle - Shuttle Service / Scam/ Charging credit card without authorisation from the card owner

on Feb 06, 2013

Geneva Airport Shuttle - Shuttle ServiceI booked a return pick up/ drop off from Geneva airport to the ski resort of Val Thorens using Geneva Airport Shuttle. My friends and I arrived at Geneva Airport and were greeted by our taxi driver. He then proceeded to walk us to his car (without mentioning our luggage) and started to...

Car Rental Service / strange invoices will come later

on Feb 05, 2013

NEVER GO to SIXT! Never pay for insurance! This is useles. Even if you are innocent (if, in the night somebody drives a line on the painting) you will pay for it! Sixt people -WITHOUT REAONING-will send you invoice for EUR 776, 12! If you ask "why you did pay for the insurance?" i...

UK van and minibus hire / non refund of deposit

on Dec 29, 2012

I believe these people are now trading as UK van and minibus hire. This company is also owned by Hammond Kumar. They are currently in the process of being dissolved. This comes into effect on 11th March 2013. Once this happens people will be unable to claim money owed to them through the...

Thrifty - Terstappen / car hire

on Dec 27, 2012

rented a minibus from thiifty from munich airport on feb 2012 and at the rental desk it was rental with terstappen, (3rd party rental). i had pre-booked a ski rack and child seat, they knew nothing of this. the minibus was described as having wheel trim missing, a few scratches and not...

Enterprise Long Beach Airport / Enterprise took my $17000 Leica camera

on Dec 18, 2012

I returned the rental car to Enterprise Long Beach Airport location in LA. After that I took flight to San Francisico. I realized I left my Leica M8.2 camera in the car, with a flash in a Marc by Marc Jocob bag. I've called so many times to make sure the camera is safe and sound...

Vehicle Finance / Letter of payment arrangement

on Nov 30, 2012

I joseph S. Mbekwa id no. [protected] Nedbank account no. [protected] i have made arrangement for the payment of R500.00 every month after the 20th of each an every month, my problem is that i m receiving SMS every time stating that i have to pay my account befor the 5th of of every...


on Nov 22, 2012


OK Rent A Car / and OK Rent a Car

on Nov 06, 2012

I rented a car at web site. They redirected me to "OK Rent a Car" rental company in Ibiza. The "OK Rent a Car" office is located about 10mins from the airport in an industrial area hard to return to. On picked up the Peugeout 206 was with dirt blotches on the door...


on Oct 30, 2012

This is on IMBD 'BARAK OBAMA' board. It reports the activities of the Enterprise Assistant Manager at the Union Square office in San Francisco, CA, Rodney A. Johnson. This involves many company resources and is on company time. It has been researched in prep for a federal...

Avis Mci (Kansas City International Airport / Bait/Switch

on Oct 12, 2012

I rented a standard car from AVIS, MCI (Kansas City International Airport) thru When I went to pickup the car, Avis provided me with a Dodge Charger. I electronically signed the papers with little to no explanation on the conent of the papers. There was a long line so I...