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Car Rental Complaints | Page 6

Enterprise Entail Cars / Car rental failure at amarillo airport

Ca
on Jan 03, 2017

Sent from my iphone Begin forwarded message: From: cathy home Date: january 3, 2017 at 5:05:16 am pst To: [protected]@costcotravel.com Subject: re: costco travel: confirmation # c327890775 I wanted to let costco know that this counter closed at 11:00 and no one was available to give us a...

Nordic Tours / Camper rental

Wh
on Dec 26, 2016

We rented a camper from this company. We had problems with it the whole time and were sending emails back and forth while we were on the road. The water hose was leaking and soaked all our luggage, we had no water storage because of this, no water pressure, not even enough water to do...

Trans Canada Car Rental / Car rental

Sd
on Dec 04, 2016

DO NOT rent a car from TRANSCANADA CAR RENTAL Do yourself a favour and check out customer reviews of this poor excuse for a car rental agency! I didn't and am now adding to the long list of dissatisfied customers...Read on... I rented a car in September 2016 in Toronto. I thought that...

Personal Rental / Bad service and stealing my money

An
on Nov 24, 2016

I rented a SUV for 11/24/2016 to 11/28/2016. I noticed I had the wrong day I needed to change to 11/23/2016, so I called only to be told the reservation had been cancelled. I never cancelled. So then I was told that you all did have this vehicle available. So I read your policy which...

Erika Williams / Rentalcars.com

Ch
on Nov 10, 2016

Do NOT rent cars with rentalcars.com. I am learning the hard way that they have cancellation fees and deposit fees that they won't refund even after canceling your booking after 24hrs. They prices are not the best on the market as they advertise. They charge you fees that go directly into their...

Camper Tales - Vintage Camper Van Rentals www.campertales.com/ / Camper van rental

An
on Oct 17, 2016

Camper Tales - Vintage Camper Van Rentals www.campertales.com/My wife and I reserved a camper one year in advance. We signed a contract that detailed all of the conditions of use for the camper. We agreed and paid a deposit to hold the van. Upon arrival at Camper Tales in Cascais the owner reviewed the operation of the options in the camper and added...

Routes car rental / Processing fee, for alleged failure to pay at tool gate near Shiller Park il Routes Car rental office

Ro
on Sep 22, 2016

Rental personnel not helpful in providing directions. Tried to up sell me to rent a device for automatic payment of tolls. Very small print in contract making the customer aware of this $50 charge. Insufficient evidence provided re: the alleged infraction. I would be curious as to how...

Ryan's Investment / Car rental via shannon hertz

Ma
on Sep 13, 2016

In September 2016 I rented a car from the above for 12 days. On my last day, I struck the left side of the car into a mesh fence but was charged thousands of dollars for preexisting scrapes on the back and front of the car I had rented. I was told all the tires were "scraped" This occurred...

Tony Ellwood Photography / El Monte RV

To
on Aug 08, 2016

I know this is late, but last year we rented from their LAS Vegas office, first of all they drove off before we got to the early pick up point, a service we had paid extra for, so we lost half a day there. Then the RV wasn't ready, so we wasted more time. Then 3 days into our 7 day trip...

Katherine Moore Cooper / rentalcars.com

Ka
on Jul 27, 2016

On July 1 2016 our flight was delayed out of IAH into Heathrow. My reservation #[protected] was not honored due to the delay in our flight, even though I kept updating the rentalcars.com website to notify them of our delay. Please note we had PREPAID for this car to secure the amazing price...

Subrogation Management Team Ltd. / No receipt received after payment. Has the payment been transferred to Payless Rental Car?ss

Li
on Jul 14, 2016

Incident with a car rented with Payless Rental Car in January 2015 (Agency Flomco inc Tampa, Florida. We received the claim form Subrogation Management Team in February 2015 (claim SMT File#: PAC 112714TPA), for the amount of 347$US. We paid with our Visa Card on February 11, 2015. We...

OK Rent A Car / NOT OK rent a car

Al
on Jul 13, 2016

AVOID AT ALL COST!!! I've used OK car rental (by Atlaschoice) on both islands, Mallorca and Menorca. So called airport office at Palma de Mallorca, rental period from 13th of June to 19th of June 2016, 600 EUR excess deposit. I didn't want to take their extra insurance (15 EUR...

Ez 2 Rent A Car / bad rental and horrible customer service by management

Cj
on Jun 30, 2016

I rented a 15 passenger van from them 6/25-6/26 2016. My original reservation was through another company who had a recall on the their van. We were transporting kids to our sons grad party. At the pick up time, there was a tire pressure sensor that was on but my husband was assured that...

Reichl Caragao / High End Rental Cars SCAM FRAUD ALERT!

on Jun 24, 2016

Reichl Caragao is a fraudulent sales dandy. Found him on Turo app. He seems like a nice guy looking for business. I talked to him for a while only to learn that his methods are illegal. After a long sweet talk conversation, He wanted a large sum of money for rental cars for business use...

Bruce Benson / I am complaint of rude customer service at the Seattle Airport

Br
on May 21, 2016

Our confirmation number is G9284018968. We had a really bad experience with Customer Service at the Seattle Airport. We rented the car on May 11, 2016 to May 17, 2016. We are not happy with Customer Service. Rude!!! she refused to look at me when I am talking to her. She wanted us to buy...

Annemarie Cook / Enterprise car rental

Hm
on May 20, 2016

Toll roads fraudulently charged my car was in the body shop for some repairs and i was assigned a rental car by enterprise. I had gone on the toll roads a few times(in the rental vehicle) and forgotten to transfer my transponder from my car to the rental car. Usually when i go on the toll...

Car Rental / threatening behavior (will report my credit card to the credit bureau and suspend it for 7 years)

Ah
on May 10, 2016

I rented a car on January 9th 2016 and the wind damaged the drivers door and it needed alignment. The Damage Recovery Unit (DRU) mailed the costs and supporting paperwork to an old mailing address (note: the new mailing address was updated on my driving licences on September 2015), then...

Budget / car rentals

Di
on Apr 26, 2016

I've booked the car online with a children toddler. I've paid and when I arrived to the Sao Paulo, Brazil Airport, the agency didn't have any toddler available. So as I was with my children I couldn't get the car available. in the local agency, no one wanted to write down what happened and I...

Budget / paid and didn't get the car

Di
on Apr 25, 2016

I've booked the car online at VAYAMA.com Regular car with a children toddler. I've paid and when I arrived to the Sao Paulo, Brazil Airport, the agency didn't have any toddler available. So as I was with my children I couldn't get the car available. in the local agency, no one...

FireFly / unethical behavior

An
on Feb 19, 2016

Hertz Rent a Car Los Angeles 2/16/16 I reserved the Car online on 2/11/16 . There was a 40.00 hold put on my card @ the Rate of 228.00. Leaving a balance 188.00 Approximately. Once at the service desk in Los Angeles. The Gentlemen change the price stating the expedia hadn't updated their...

TFS / Unethical behaviour

Re
on Feb 02, 2016

TFSI have booked a tfs cab on 29-01-2016 at 5.10 PM from kothaguda to seunderabad. The cab arrived at 5.30PM with two drivers in it. We were 3 people with 1 year baby along. We told them that it will be uncomfortable for us, but they did not spare us. They were speaking very rude. It was so...

Enterprise-Rent-A-Car / Being charged for damage to rental car

Re
on Dec 15, 2015

Rented a car from Enterprise-Rent-A-Car for a family reunion in Branson, Missouri in July 2015. Spent a week in Branson and had a wonderful time. Returned car back to the Enterprise office early in the morning prior to them being opened and took taxi to airport. Received call from...

Budget / rental car

Re
on Dec 14, 2015

Today at 6 pm Central time I rented a car at Budget in the Kansas City Airport and it was the worst experience ever in my 45 years. It was such a bad experience I went to my car and broke down and cried. I flew in from Oklahoma and walked up to the counter and 3 out of the 5 counter...

Europca Glasgow Airport / Car rental

Re
on Dec 05, 2015

DO NOT RENT FROM EUROPCAR GLASGOW AIRPORT! We rented through Priceline.cm/Rentalcars.com/Europcar in June 2015. We prepaid $300 Canadian. The agent was extremely rude, agressive and intimidated us to pay for extra insurance even though we had coverage through our Credit Card. She charged...

MegaDrive / Fraudulent Business

Qi
on Nov 27, 2015

MegaDriveDear sir/madam, I prepaid 322.74 euros through a European car rental company CarTrawler for 13 days rental of Skoda, to be picked up at MegaDrive's office at Erdbergstrasse 202, 1.OG, Vien 1030. In the end they charged me additional 1261.26 euros, a murdering price for a cheap Skoda...

Budget / giving me a car with no oil

11
on Nov 16, 2015

I am writing to tell you about my bad experience with Budget car rental. (Rental agreement number: [protected], 08-11Nov Nantes airport) On the second day of rental, I found that my GPS charging is not working (and it is not working from day 1, but we don't know it's not charging...

EZ Rent A Car / REAL emergency, zero help

Na
on Oct 12, 2015

So we rented a car from EZ Rent a car on 10/08/2015. 1/ We waited 30 min until the shuttle came to take us from airport. We rented it through Priceline since we trusted that website. 2/There was only ONE person doing everything on the local, seriously, taking orders, grabing the car for...

Triavi.com / Didnt get the promised car after paying advance over internet

Ka
on Oct 03, 2015

Triavi.comwe were 3 families who booked 3 Auto transmission cars ( Audi A 3 or equivalent) from 22- Sep-15 to 25 Sep 15 in FLORENCE via TRIAVI & CAR TRAWLER. Booking details: voucher for Reservation IT320693020- KARTHIK SRINIVASAN Voucher for reservation IT320693540- ARUN SRINIVASAN Voucher for...

Romanos Car Rental / Disrespect and fraud on customers

Va
on Oct 03, 2015

Made a car reservation for one day at Romanos car rental, head office, Hersonissos. The price and terms, including full insurance were both perfect by the manager's words. Asked the car to be delivered to my hotel at Anissaras, and it's happened Romanos car rental has the branch office...

Budget / rental defective car

Vi
on Oct 02, 2015

I was rented a defective car that caused a hazardous experience and was not compensated or reimbursed for the repairs made to get us back to the airport. We had reserved a car with Budget thru CheapOair for Sept 1 at Chicago OHare airport at 10000 Bessie Coleman Drive. We picked up the car...

Norman H / Unsafe Rental Car

Re
on Sep 22, 2015

Budget Complaint Pick up date was Sept 10, 2015 at 12 noon and drop off date was Sept 20, 2015 at 7 am. Ref # IM11789594 and confirmation # 06717671CA2 refer. Being a loyal Budget customer for years, I was provided with an upgrade, much to my satisfaction; however, once out on the highway...

FireFly / firefly/hertz fraud

Jo
on Sep 18, 2015

FireFlyI rent a car from Firefly on July 8th, 2015 at Perth Airport. At the time the rental agreement was signed, the representative advertised car rental insurance to us and made clear that at the rate of $16.36 per day, it will help to reduce our collision liability to $800 only. Unfortunately...

Budget / car rental - will never got there again

Re
on Sep 16, 2015

We reserved a midsize car for 4 days at $15/day. When we went to pick it up the desk clerk said that we could upgrade to a Lincoln for $20/day. We hesitated because we really didn't need a bigger car. He said, "Come on, for only $5 more you can get a really nice car." My partner...

Budget / unauthorized credit card charges

Vi
on Sep 09, 2015

Hello, On 6 September, I tried 3 times to booking a car in BUDGET website, however, my card was denied and the car rental process has not been completed, I did not get a booking number. At the same time I observed three debits equal value on my card at Budget.com name of US $ 94.92...

DoneDeal Finance / Peter Carl Boraine

Re
on Sep 08, 2015

DoneDeal FinanceHi, Please be aware of: Peter Carl Boraine or his business alias " DoneDeal Finance " He rented a car from us at smart car hire. After renting a car for three days he called in and asked if he could extend his rental by a month. Long story short week in and week out there was alway...

Ola Cabs / Fleecing Customers

Pa
on Aug 28, 2015

I had booked one mini hatchback with OLA on 26th August 2015 morning (7.45 AM) for a trip to Bandra Kurla Complex from Borivali East - a trip of barely 23 kms I had to book this as Taxi for Sure, another fellow service provider of OLA, failed to service a scheduled booking without...

naniko.com / They told me to pay for the repair of the problem, which this car has

Re
on Aug 15, 2015

I rented car through the website www.naniko.com. It looked ok, but it turned out that it was 13 years old and had some problems. The brakes were slow. The engine rumbled and the ignition key didn’t work properly. I told everything the rep, who told me that they couldn’t provide...

Car Rental / sunpass

Al
on Aug 12, 2015

We are coming from the UK and renting from Miami airport. Unless we take out Sixt's sunpass at over a hundred dollars for 3 weeks after a journey time of over 18 hrs we have to take a much slower route to the Keys. I cannot understand why I can't buy and activate a mini pass at...

Car2Move SRL / Damage Fee

Mu
on Jul 15, 2015

On May 16th, 2015 I have rented an economy car from Car2Move's Catania airport office. When I have returned the car back on May 19th, without hesitation, the officer approache dthe car, leaned on her nees and touched the under surface of the bumper! She stated that there is damage...

www.bayswatercarrental.com.au / They provided damaged car

Ve
on Jul 08, 2015

I hired the car from the company www.bayswatercarrental.com.au. I paid money and they provided the car, which I have chosen from the website. But it broke 3 days later, and when I called to the company, the rep refused to take it away. Also he told to pay for the repair and they...