Car Rental Complaints | Page 5

Cruise America / r.v. rental

on Aug 29, 2017

Cruise AmericaCruise America, Dirty, Broken and EXTREMELY Disappointed!! My family rented a Large R.V. on Wednesday Afternoon July 26th from Cruise America in Bakersfield, Ca. My husband picked up the RV, I worked until 8pm, went home and straight to the store to do our grocery shopping for the 14 day...

Economy Booking / charged my credit card 153 euro as, while that charge is not included in the car rental.

on Aug 25, 2017

In Aug.2017, I booked a car from Economy Booking website, Booking Number (B41940166) for 10 days with a total cost of 388.63 Euro, they mentioned that the amount due is 146.47 Euro and the amount pay when i receive the car is 242.16 Euro will be charge by Megadrive, the company will give...

Gieco / gieco is refusing to pay my rental car balance

on Aug 13, 2017

I was re-ended by someone insured by Gieco, I was sitting at a dead stop waiting to turn and was re-ended in a 30 mph she was going above that and not paying attention. My car was sent to Maaco to be repaired and their is a remaining balance due on my rental car and Gieco is refusing to...

Zipcar / no service, scam

on Jul 31, 2017

This company took my fees on credit card and started charging me monthly fees. They claimed they sent me a card which could be used to rent their vehicles, and it never arrived. I called them back and they issued another...supposedly. This happened 2 more times. Now, is it possible the...

Sixt Orlando / car rental

on Jul 29, 2017

1) Sixt Orlando Airport is not in the Airport. Its has a shuttle that you wait for. On the way back the shuttle will drop people (and unloading their luggage) at several points in the airport adding to the journey time (not 5 mins as on the web but rather 25mins). 2) We waited just under an...

SpaceInvader /

on Jul 28, 2017

I had sent a detailed request to regarding a day trip I was planning for the 3 Yorkshire peaks. I had requested in my initial email that we required a pick up time, the hire of the driver and the vehicle for the duration of the day and a pick up return. This was agreed by...

Rental / charged extra 179.99 for change in drop off location

on Jul 20, 2017

rented 2 cars through rental cars .com .for travel to Ireland 07-10 thru 07-19 - accidently checked off wrong drop-off location on one car . charged an additional 179.00 dollars just because I corrected this prior to arrival to Ireland .original booking reference # [protected] new reference...

Catherine Vidal / rental

on Jul 06, 2017

I had reservation on Friday and the manage for that location was very nasty and rude .Told they didn't have a car and I when a second day and she also told me she didn't have a car. I was very mad cause she doesn't have customer service skill.she rude and nasty attitude.I call several time...

Siemens / your company has charged the wrong credit card again.

on Jul 06, 2017

RR525765951 Previous rental was for personal business and I provided a personal credit card for that charge. They charged my corporate card. I had to have them credit that charge and charge to my personal card. Someone within Hertz removed my corporate card from my profile and replaced it...

OK Rent A Car / ok rent a car, palma, mallorca

on Jun 28, 2017

Hire dates 16th - 19th June 2017. I booked an Audi A1, and paid for both the rental and the damage wavier insurance through I was collected by the OK Rent a Car minibus from Palma airport and taken to their off airport office. After a long wait in a very busy office I wa...

MDBRM / Car rental theives;scammed with cab booking - took booking amount 800 inr

on Jun 28, 2017

thief - [protected] Took INR 800 in advance on the name of providing Innova New Car with carrier roof fitted, however on the 24th June 2017 travel date, CAB didn't turn up at the time, in the rush of event we had no choice, but to use and test the car whatever he was providing and...

Airport Van Rental, AVR / car rental

on Jun 27, 2017

You recommended Airport Van Rental in Commerce, Colorado and they were terrible. No one showed up to pick up at the airport so after i found the number to call a driver was dispatched, we waited an hour. The location is far from the airport also. The car was dirty and had damage, the...

Stephen Tobin / car rental alicante airport

on Jun 23, 2017

Stephen Tobin [protected] Voucher no 3052881 Booking date 2017-04-09 Rental start 2017-05-14 Rental end 2018-05-24 I booked car rental through your company on the above dates and was sent to the Interrent desk to collect vehicle, the vehicle turned out to be damaged on most panel...

Kawaljeet Singh / rental car

on Jun 22, 2017

I rented a van from hertz yesterday and on return the guy inspected the van and he checked the van from sides very casually n he found nothing but then he checked the roof very intentionally only from two sides and nowhere else n he found a scratch, which was already there and then they...

fair car rental iceland / charged thousands of dollars 1 month after car was returned

on Jun 22, 2017

fair car rental icelandExtremely unethical car rental company!!! Do not rent from fair car!! Unfortunately I didn't read the numerous horrible reviews about fair car online until after I had booked. I have rented cars all over the world for the past 20 years and fair car is by far the worst and most unethical...

(1) Nehalahmed-Limo (2) Sadafnehal-Limo / vendor for cab

on Jun 22, 2017

I am one of the vendors for careem in Islamabad & enjoying the partnership as this is challenging & rewarding. We have 02 companies registered with Islamabad careem and we have in total 07 cars on Cream Poll.Our 02 drivers are penalized for fake rides and their bonus & guarantees are waived...

Bookcab India / refund promised - not given

on Jun 15, 2017

I had booked a cab from Pune to Bijapur( Karnataka) .After booking I was told that there will be additional charges for Road Tax permit in Karnataka- I refused and asked for cancellation.They then agreed to honour the contract where I will not be paying the road permit taxes which was not...

Budget Auto Rental / auto rental

on Jun 15, 2017

I paid for the auto rental up-front. I realized I didn't need a car, so cancelled the rental lease. I was surprised to find out that I had to pay $50 to cancel my agreement. I don't understand the rational of charging me money to can an on line reservation. I will never rent another auto...

Peter Dougherty / auto

on Jun 15, 2017

Sir I am currently renting a 2017 Kia Optima from your company. I am very very disappointed in the vehicle. To be more exact the condition it was given to me in. The outside of the vehicle had dirt all over it, the insides of the windows looks like someone wiped them with a dirty rag and...

Reney D. / budget rental car

on Jun 13, 2017

I reserved and pre-paid, (the entire cost), for a Budget rental car from the Orlando Airport, and returning to same. When I reserved the car, I declined ALL options: GPS – NO, gas option – NO, optional insurance – NO, etc. We arrived at the airport, 11:00 pm on Thursday June 08, 2017, and...

Clear Car Rental Pvt Ltd / car on rent

on Jun 08, 2017

Clear Car Rental Pvt LtdSr/madam, Have booked a car for the date 7th june, 2017 for round trip to Nainital from Bareilly.The company didn't provide any info regarding the undue charges which it is asking to me now.Had booked d car as per d station and not according to the kms traversed.As per the company the...

YoCabz Company 1st/2nd floor, C-66, Sector 63, Noida / non payment of trip completed

on May 27, 2017

Sir, I, Pankaj Kumar Bargoti have a Hyundai Excent Car with registration number DL 1ZB 1428 and attached my car including my driver named Mukesh Kumar with YoCabz on 06 Apr 17. Company promised to pay Rs. 35000 per month in two parts (fort-quarterly) against 100 kilometer running of...

Argus Car Hire / car hire

on May 22, 2017

The amount quoted on the contract was not what we were charged at the airport. Whilst we were expecting to pay a small extra amount for airport transfer, it was greater than quoted. "Pay up or don't get the car" On return we have sent several emails over several weeks showing the contract...

Car Rentals (Auto Escape) / car rental

on May 18, 2017

My experience could not have been worse. Virtually all information on the voucher was wrong. I checked with both parties before my trip and the AutoEscape said "if there are differences we will refund the claim". The difference was 320€ on a 120€ hire. Yes, I ended up paying 320€ more and...

ProCar / car damage

on May 12, 2017

ProCarI was recently in Iceland and my rental car experienced a minor ding in the passenger side door (see photos below). I rented the car for about $200 for the week. I obviously did not get into an accident; while the car was parked, someone's door opened into the side of the car. I wa...

Firefly (affiliate of Herz?) / unethical behaviour at car rental in Murcia airport (Spain) on 3 May 2017

on May 12, 2017

The waiting queue was as long as the others () but after 40 minutes ours was still half-end while the other queues had all finished. I think Firefly is doing that on purpose to frustrate the waiting people. When it finally was my turn, I explicitly asked for NO SCDW ( asked them to take a 1000€...

Leila Gonzalez Gorman / port chester ny racist remark and mocking my name, failed to give me the proper prices and was charged for sundays with out being told

on May 11, 2017

My Name Is leila Gonzalez Fitzpatrick. I called on may 11th at 1:35 PM When a representative in Port Chester NY answered. I asked if there were any cars available from Sat May 13 th AM until Till Sat may 13 th Evening. He asked me for my Telephone number [protected]. He made fun of my...

Subrogation Manegement Team / Strong are tactics and over billing

on May 11, 2017

Like another person who complained, my wife was hit while renting from Budget in El Paso. Subrogation sent us a demand letter for several thousand dollars stating we had to pay immediately. Once we got involved, it turns out most of the payment was already covered by USAA (who insured the...

Mindreci-Positronic Industries / Customer service

on May 03, 2017

Hello Munich airport car rental: two agents displayed unprofessional and rude attitude towards us when there was a misunderstanding with the class of the car. We are business and leisure travellers that have been renting from sixt for years and for a few times a year but this time is the...

Shaikh Danish Saleem / Vehicle go+ becomes go category

on Apr 28, 2017

I am addressing the matters to this forum foe immediate attention and resolution regarding non serious attitude of karachi office i.e neither attended nor resolved but open the facility of optin without intimation to me as evident from my todays email to them and also imposed the penaly...

Enterprise car hire / False damages to car rental

on Apr 09, 2017

I rented a car from enterprise and was returned undamaged only for them to say there is a ding or dent under the chassis of the car. They have since charged my credit card hundreds of dollars and are still asking for more for a non existent damage. I need a refund on these bogu...

Donna Thompson / Service

on Mar 27, 2017

On FridayMarch 24 went to get in my car would not start found out wires had been chewed into. Called State Farm talked to claims dept. I was informed that Hertz and State Farm had a contract. Guess the Clarksville location on Veterans parkway does not know that. I had a confirmation # went...

Mex Rent a Car / Car rental

on Mar 22, 2017

I rented a car in MexCar (MExican Company) to pick up in Cancun on March 4th 2017 and return on 6th same location, but the important part is that I did the reservation through a broker called AUTOESCAPE. When I got to the airport there was no one from MexCar to receive us, while the rest of...

Europecar Buenos Aires, Departm. Buquebus, / car-rental, contract BUEC01. 47484

on Mar 20, 2017

Europecar Buenos Aires, Departm. Buquebus,Dear Miss/Mr. Car was not checked, *half flat tires. *tires were bolt . * hardly Gasoline. * water sprinkler, contains no water, *steering wheel, shaking& vibrating Through over all the car! Because we made a tour for 4 weeks all through Argentina, this wasn' t a pleasure! The Tires were...

Bozet / Contest transaction on my visa

on Mar 20, 2017

Visa Card ending in **** 3184 Transaction 227.71 € dated 13 Feb 2017 Beneficiary : Car Hire Online Transp (IE) Feedback from Atos Worldline VISA 09 March 2017: Transaction done 10 Feb 2017 at 11h37 at benefit of Carehire company. They give me adress to check ...

Zoom Rent-A-Car / Car rental - honda odyssey

on Mar 17, 2017

Zoom Rent-A-CarDate of the Incident: February 24 - February 28, 2017 ( rented the car and returned) Client number: +[protected] (Bianca Perez) Full description of the incident: -Reserved the car via internet on February 24 (morning) -Writer went to car rental office at 9pm, weather was cold, rain showers mixed...

AMPM Car Rental / Rent a car

on Feb 08, 2017

Do not go to ampm car rental. They cannot be trusted, I called them to ask question, and two people said different things. The big lady tried many time to take cash for car rental even she had my credit card in hand and she called a few other car rental for me to see if she can get a...

Merck / Rental double charged

on Feb 07, 2017

MerckDear receiver, I rented a car @ Porto airport (30-Jan till 01-Feb) over Ryanair (Thrifty), in Porto that service is operated by Hertz. Now Ryanair as well as Hertz have charged my creditcard for this rental Please initiated an reversal for one of the two (see attachments) I don't have...

Zipcar / Terminated my membership lifetime without notification or warning

on Jan 30, 2017

I received an email yesterday without any further details or reasons, it just showed they closed my account. I have paid the annually fees and insurance, but it did not refund me anything, but choose not to have me as their member. I called to ask them for an explanation, the company...

Budger Car Rental Florida / Unauthorized credit card charges

on Jan 14, 2017

We hired a car during our holidays between 22Nov16 to 29Nov16 in Florida and we had an overcharge later of USD93.60 (invoice no.U739572293) despite already paid £127.49 (itinerary [protected]) through for the car rental. The overcharge invoice shows a PAI charges of 48.65 and...