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Car Rental Complaints | Page 4

Hotwire, Inc / unethical business practice

Lo
on Apr 17, 2018

Date of incident: 4/16/18 Booking number: [protected] I was going through websites for car rentals. I just booked flights going from Orlando, Fl on 11/20/17 to Newark, NJ r/t back to Florida on 11/27/18. I found a great rate for 19.74 dollars a day. Totaling $237.50 for the week. I realized I...

Etrawler Site / car rent booking

Ye
on Mar 27, 2018

Dear Sirs, My name is Sergiy Yegorov. On March 21, 2018 I have booked a car on the site cartrawler.com, my booking number IT927780680. I am sure that during the booking process I choose the "Intermediate / Standard" car with 5 doors, but in the confirmation I realized that I have booked the...

Economy Booking / full coverage insurance - how do I make a claim?

Ch
on Mar 28, 2018

I paid for car rental insurance number B38789869 as part of car hire with Easirent, and need to make a claim. Please advise me how to do this. The hire was from Glasgow airport on 20th March. During my 8 hour rental I had a puncture. I replaced the punctured tyre with the spare wheel and...

Rightcar / car rental

Mm
on Mar 24, 2018

Rightcar Is a scam. They are a disgrace to the car rental business. They are stealing people's money. Not sure why authorities are not doing anything about them after so many complaints. They gave me car and basically i had to pay twice the amount which I thought i was paying. The car...

Emas Jaya Electric Sdn Bhd / changes of my car loan's interest rate

Ck
on Mar 19, 2018

Refer to my company car's hire purchase agreement, the amount of each installment I need to pay was RM 7558.00.For your refer, my hire purchase agreement no. is [protected]. After the 8th installment, I has been noticed that the next installment onward the amount of each installment wa...

Zipcar / service in general

Ma
on Mar 09, 2018

ZipcarDo not get involved in an accident with their cars! If you do, they'll close your account indefinitely! Not matter the circumstances of the accident, they stop being friends with you once they find out! They will end your friendship with you when you get involved in any accident with their...

ALAMO at Vancouver Airport / holding my credit card for 3 days apparently a new policy march 2nd

Sh
on Mar 08, 2018

I was served in Vancouver by Manny. Right off the bat he tried to give me a lesser car which I refused. I told him I wanted the car that I had reserved. Then when he took my credit card he advised me that effective Mar 2, that day, that the company was going to be holding $300.00 on my...

Gary R. Kloss / car rental in costa rica

Ga
on Feb 27, 2018

On 11/29/2017, I made a reservation thru Hotwire for a car rental at Alamo in Liberia, Costa Rica for 2/11/18 - 2/25/18. Hotwire confirmation number: [protected]. Alamo confirmation number: [protected]. The cost quoted by Hotwire was $546.77. This was for 14 days X $24.35 total $340.90...

Paul Barndon / car hire

Pa
on Feb 23, 2018

I rented a car for 15 days here in Greece. Most times when l filled the tank, the guage would never register full; always the top bar on the guage would be missing. So, when I returned the car l told them of this problem and was assured that it wasn't a problem so long as l had filled the...

Delphine Oltra / credit card

De
on Feb 05, 2018

Hello, I'm heading to you because I had a big problem to get my car back. My credit card and that of my friends were not compliant cards, we did not know. I have an attestation from the person who received us for proof that we presented ourselves. He sent you this document unfortunately I can not...

Jet Car Rental / service charge for each toll of rental car

Qu
on Feb 04, 2018

Jet Car RentalThe company is charging a service charge of $50.00 (plus HST plus AMF total of $66.66/-) for each ticket/charge, toll, or infraction plus applicable fees/taxes. So for a $6.14 toll charge on 12/01/2017 I am being charged a total of $77.22 Since there is no way to pay for the toll myself that...

Rhodium Car Rentals Casablanca Morocco / car was not delivered

Xp
on Jan 30, 2018

This is a scam, the company at first did not want to deliver the car as I was told (they are close today Friday and will not open) then couple hours they open told me will deliver the car then I handled my credit card for the deposit. The agent ran the card 3 times and keep saying "no...

Ok Renta Car / being ripped off

Jo
on Jan 25, 2018

Having gone through do you Spain on website. I also took out extra platinum insurance. I arrived at Murcia airport, and on my instructions I printed off it said somebody will greet you outside the terminal. I was greeted by a young female who said we had to be driven to our hire car. About...

Discount Car and Truck Rentals / credit card charge

De
on Jan 24, 2018

Back in Aug 2016 I rented a car for my wife to go visit her Grand son. On her return a rock flew up from an oncoming vehicle. As soon as the car was returned my CC was billed $793.00. Like I said this was in Aug. last year... I still haven't gotten a receipt for the windshield to give to...

Jane Pennington-Fryer / smaller car for car hire - ref za861798840 - no reply from previous complaint

Jf
on Jan 24, 2018

I submitted a complaint to yourselves and car scanner as both names were on the paperwork - car scanner have replied - Dear Jane, Thank you for taking the time to contact us. This booking is not in our system. Please, refer to Cartrawler directly. With kind regards, Customer Support...

Jane Pennington-Fryer / car hire

Jf
on Jan 21, 2018

Cartrawler.com Carscanner.com Booking Number: ZA861798840 Flight Number: U17 Lead Driver's Name: Lee Wallbank Pick Up Date/Time: 28th December 2017, 14:00 Address: Domestic Arrivals: PO Box 58, Cape Town, 7525, WC Tel: [protected] On arrival at the Europcar collection desk we presented...

Payless Rental Car / my missing bag

An
on Jan 17, 2018

On Dec 14th I rented a car from the ohare location in Chicago on the 15th the car got impounded with my bag I came with from Arizona. On the 19th of Dec I found out that they picked the car up but that Friday 15th I talked with a Mr Ryan Peterson he had ensured me that when they pick up...

Cream Cab / over charging of car rent

Go
on Dec 23, 2017

I booked cream cab today December 23, 2017 between 7:40 to 8:00 pm. The driving distance was from mansoorah lahore to badami bagh bus stand, dropped me at 09:28 pm and he charged double rent of car, the amount was 1110 PKR. I want to refund the overcharged amount. mobile phone number of car...

Bruce E Milhouse / unnecessary refueling charge

Br
on Dec 15, 2017

Bruce E MilhouseI am enclosing two receipts where I refilled the car before I returned it. I received the vehicle on 12/9/17 with just over a half tank of fuel. I returned the vehicle with 7/8 of a tank of fuel. The lady I rented it from said everything was ready when I left, therefore she should have...

Avis India Scam/Mercury Car Rental - No Resolution From Puja Bhatia, Sunil Gupta, Manmohan Singh, Jasmit Saini-Cheating Customers-Ripoff Artists. / unfit/old/faulty cheaper cars given while they charge for luxury cars

Dk
on Dec 15, 2017

Avis India Scam/Mercury Car Rental - No Resolution From Puja Bhatia, Sunil Gupta, Manmohan Singh, Jasmit Saini-Cheating Customers-Ripoff Artists.Avis India operating under the banner of Mercury Car Rentals, are just thugs and cheats, They advertise high end cars, their customer support will promise you new 2016, 2017 cars, you pay for it and then the real pain starts. You pay full amount in advance then you are at their mercy at...

AVIS India AKA Mercury Car Rental P Ltd / is scam-ripoff;are thieves/ scam artists. not their own fleet.

Co
on Dec 07, 2017

AVIS India AKA Mercury Car Rental P Ltd Avis India is BIG TIME scam, they don't have their fleet, on their website they try to sell expensive, luxury and high end self driven cars, but when it comes to pick up car, they will say they do not have because previous customer did not return, when you have no choice they will...

Ecovia / unauthorized credit card charges

Dm
on Dec 07, 2017

EcoviaI rent a car for 3 days from Bologna Airport from 16 to 19 of November 2017 . Ecovia gaves me a document which I signed before I see the car on 16 of November, in which you see that the car has 3 little damage and the car mileage is on 27 793km., and nobody escort me to the car . They told...

E-Z Rent-A-Car at LAX Airport / overcharge due to deceptive sales tactics

Th
on Nov 24, 2017

When I rented a car at the E-Z Rent-A-Car at the LAX airport on October 21, 2017, the agent (I believe deliberately) misrepresented the collision damage waiver option. She explained that the waiver was declining the option, when in fact it meant that I was accepting the option. In every...

Hot Wire / travel services

La
on Nov 17, 2017

Booked a "HOT DEAL" which is setup as non refundable. Car rental deal was not too good anyway but looking 2 weeks later I find the exact same deal on their website for $50. less. But your HOT DEAL is non subject to changes. They will not answer calls on these types of issues. Customer...

Alexandra / car rental - overcharge by rental partner and no feedback after being questioned

Al
on Nov 13, 2017

This is a complaint regarding Carflexi services and of one of your rental partners - Interent. To this date I have not receive any clarifying feedback whatsoever on the reported incident, first email sent out on the 23th of October, voucher CFF2F4C6 - Bordeaux airport (France). The...

Kedarnath / car parking charges too much in tirupati tiruchanur

Ke
on Nov 12, 2017

KedarnathIn connection of car parking in tiruchanur temple rs 60 gram panchayat entry & parking fee collecting it was tomuch charge even allapery marg toll plaza there charging only rs 15 very cheep in tirumala no parking chg collecting I was enclose gram panchayat token kindly take action to...

Jo Black / closed on weekends

Jo
on Nov 08, 2017

If I want to rent a car to use on Sunday...and bring it back on Sunday, I have to pay for two days...Saturday and Sunday. I was told it is a satellite company for Spanish Fork...I just need a car to take my granddaughter back to Salt Lake City and come back to Price. I refuse to pay for an...

Car Del Mar Dollar / car rental

Gy
on Nov 04, 2017

I have rented a car for 2 weeks including liability at san francisco airport for 322, - euro. This was booked by billiger-mietwagen. De, who booked my car through car del mar by dollars. The information in the checklist of billiger-mietwagen. De was simply "driver's license", which wa...

Susan Finney / car insurance

Tr
on Nov 04, 2017

My husband and I booked through your company a rental car for our stay in Gran Canaria. Booking number ES704560120. We arrived on time. We went to the rental company you booked the car with. GOLDCAR. All was fine until my husband. Trevor Finney. Lead driver. Showed them the valid annual...

Heikki Mantila / car rental booking b11762860 / claim for double payment of full insurance cover

He
on Nov 02, 2017

Hello, Below messages have been sent to RecordGo, but same content is valid to you also as can seen from the text. Have already submitted twice the same complaint via your website, but only answer so far is you automatic message that you will contact within 7-10 working days...well first time...

Ting Sun / car accident report nr 26524

Ti
on Oct 28, 2017

Ting SunHello, I got my bank slip, that locauto surcharged me 356€ for the car accident. I can not understand why is too expansive? I already paid insurance for wheels. My contract nr is 26524 del 07/10/2017. Targa: fh866ck Till now I dont get any list from you, how you come out with thi...

Record Go / unauthorised payments

Ba
on Oct 22, 2017

Dear Sir, I have been coming to my Apartment on the Costa Del Sol for nearly 30 years and have always found that organisations and the people to be very friendly and helpful. I have just returned, on the 18th October, from a three week holiday during which time I rented a car from Record Go...

Incisive Surgical / my reserved car was not available

Ti
on Oct 20, 2017

When I arrived to pick up my car my car was not available or any car in its class. Told they could not help me even though they had cars sitting there that I was willing to drive. When checking out the person said he told the manager that there is a reservation for premium an upgrade and...

Terry's House Repair / company representative

Te
on Oct 10, 2017

After arriving at the St Pete Fl airport from Greensboro NC I went to get my reserved Alamo rental car. I was asked by the man behind the counter if he could help his name was Jim. I gave Jim my reservation number to which he found quickly, and after all the routine question about insurance...

Autovia SRL (Italy) / unauthorized credit card charges

Ah
on Oct 03, 2017

Autovia SRL (Italy)My name is Ahmet Faruk COSKUN. Me and my brother Abdullah Davut COSKUN had rented two cars from Autovia Office at Bologna Airport on 25 August 2017. For this procedure, we have both shared the credit card information of ours. Afterwards, the amount of money that was under provision...

HTeggart / goldcar unauthorised transaction

He
on Sep 22, 2017

We rented a car from Goldcar at Murcia Airport on 28/8/17 to 15/9/17 Contract:[protected], and collected it at 10pm. The car looked fine and no exterior marks were indicated on the car checkout form. It wasn't until the next day I realised the interior of the car was filthy with sand and had...

Naju / car rental

Na
on Sep 26, 2017

this is my booking id IE776458440 in cartrawler cancelled it on 28th august still no refund... no customer care number in india to call... my flight landed in dublin airport goa india where I had booked not dublin international and I had mentioned the flight number, when there is no flight...

Car Rentals.com/Thrifty / lack of proper notification

Su
on Sep 14, 2017

We rented a vehicle through CarRentals .Com which in turn went to Thrifty. Our confirmation code was H37319201D1. Arrived at SLC airport on 9/4/2017 and proceeded to the Thrifty counter to retrieve our rental. I had handed my husband my driver's license so as the both of us would be able...

PLT Transportation / forgetting to pick me up to the airport

Jo
on Sep 12, 2017

So after using this service 2 years ago with a bad experience, I gave them a second try which was a big mistake. Two years ago, they forgot to pick me up from the airport to get home. It was the same faulty car with no rear view mirror that picked me up to take me to the airport. So, after...

K10 / stolen phone by k10 employee!!!

Ai
on Aug 29, 2017

We got our phone stolen by k10 employee (The thin, dark skinned guy) in ibiza town on the 26th of august 2017.. The phone was left on their desk and when we came back to take it they said that they did not see it. However, we tracked the phone location and it was in that office, we have an...