Car Rental Complaints | Page 3

Avis and Expedia / car rental

on Sep 10, 2018

We were supposed to pick up rental car now and drive towards Rome, slowly making mini road trip out of today and take a day trip to Civita Di Bagnoregia tomorrow. But when we got to Avis in Salerno, they told us that they only have manual cars. After a phone call to Expedia, the solution...

National Rental / i'm had a problem with the wait time

on Sep 04, 2018

I made a reservation with my emerald account received my confirmation number for my rental took a uber to pick up the vehicle when I arrived to pick out the car in my section they told me we dont have any cars right now and the wait time is 1hr to 1hr and 30min I stayed there and waited 2...

Jammaer-Vanhoutvin / service at milano malpensa airport desk

on Sep 02, 2018

Concerns: rental contract [protected] from 30/8 till 31/8/2018 at mxp airport (Italy) The booking was made via and we added an insurance to cover the own risk also via ryanair. Arriving at the desk, the employee Francesco, who was very impolite, insisted to sell me another insurance that...

ZoomCar / zap subscription

on Sep 01, 2018

I had opted for ZAP subscription program for Mahindra E2O on 30th June.2018 choosing delivery date as 29th July.2018. My subscription ID is "i8wt9y". It has been more than a month since the scheduled delivery date & the car is not yet delivered. Repeated follow-ups with customer support...

CarFlexi / Sixt Car Rental Over Sears / paid for car rental and ross boarder rental sticker but never got the car

on Aug 25, 2018

We traveled to Romania with the intent of traveling to Austria and Italy so so found your website choose a car and choose the option to buy the cross border rental to assure we will be ok for travelering out of Romania, and we paid the down payment on our credit card on June 9, 2018. Got...

Rental / Double charged for a car. You have overcharged . Not the supplier of the car, the bill reads

on Aug 23, 2018

I rented a car through you for collection Verona Italy on th 7th August . Contract [protected] plate number FP496MX Car rental with Sicily by car. Voucher number [protected] I was charged for the weeks rental till August 13th delivery to Venice including a surcharge for petrol and second driver...

Green Mini Van 3Ac124 On Wednesday 08 22 18. / very late return pickup approximately 5 hours in overloaded (seven adults in minivan)

on Aug 22, 2018

I am a terminal patient at Memorial Sloan Kettering Hospital at york ave hospital. I was there on WEd 08 -22-18. My pickup times were 11 35 AM AND 4 43 PM. I had finished my treatment early at 1 55 pm. I called X cess a ride to see if I could get an earlier pickup.They said that they did...

Yanir Gat / lost mobile phone at geneva

on Aug 17, 2018

Dir Sir, I forgot a mobile phone an hour ago, at Geneva airport when returning a rental car No. AI 53117. Talking with Bonoait for the Europcar desk, they approved founding the phone, when I completed all security admins. Can you deliver the device to my home address ? I got an email...

Car Rentals / car hire at london stansted airport in 2016

on Aug 17, 2018

My name is Lubos Sadek, we rented car from you in 2016 at London Stansted airport in 2016 via Ryanair. -whist we waited for car to be available to us I several times requested you staff about toll fees in UK and was tolled there are not many. In case we are charged fees will come directly of...

Centauro Car Hire Valencia Airport / car hire

on Aug 16, 2018

I bought car hire through Ryanair for a car in Valencia airport Centauro car hire. I filled the online form correctly adding that I was 75 years old which changed the price but I was still happy with the price. When I arrived at the Centauro desk I was told I had to pay another 70 euro...

Budget Cars (Ottawa) / unethical behaviour/booking no ca884953160

on Aug 16, 2018

Car hire from ottawa aiport from 24th july to 8th august 2018 - budget cars) When we were picking our car up we were asked by the supervisor if we would like to upgrade our vehicle, we refused but he pursued this offer vigorously. We did not accept his offer. We were then asked if we would...

Cartrawler/Gold Car Rental / airline cancelled my flight/no car, no refund when I finally got to my destination

on Aug 13, 2018

Booked a renta car through Swiss International Airlines. They cancelled our flight 2 hours after the scheduled departure time. None of "cartrawler" telephone numbers picked up to cancel my reservation. When I got to Malloraca the next day, no car, no refund even though the fault lies with...

Budget Catania / economy car rentals account number l802100, economy e-voucher number 3714604 and car rental provider confirmation number 36169786ca2)

on Aug 07, 2018

Budget CataniaBudget rental agreement number [protected] (economy car rentals account number L802100, economy e-Voucher number 3714604 and car rental provider confirmation number 36169786CA2) I have just received a very strange phone call from someone who passed himself to be from Economy Car Rentals but wa...

Auto Holidays - Chania, Crete - Airport / car rental

on Aug 04, 2018

Good afternoon, I wanted to report a significant issue with the rental of my car last night through Auto Holidays when I arrived at the airport in Chania, Crete, Greece. When I arrived last night the lady at the Auto Holidays said that she refused to rent me a car because I did not have...

Alamo Rent A Car - Locauto / car rental and insurance policy

on Aug 04, 2018

Alamo Rent A Car - LocautoI searched or a hire car in Europe for a family holiday. we requested a vehicle between the 11th and 29th August 2018 and requested insurance. We selected a Mid-size standard class wagon and included an Insurance package which included > VAT > Liability Insurance > Collision Damage...

Enterprise Calgary / cargo van rental/hail damage

on Aug 03, 2018

Enterprise CalgaryWe just got a phone call from Enterprise saying that the vehicule we rented has hail damage to the roof. Before we returned it we did an inspection and found nothing. Also, when we got the cargo van, the guy was too small to see correctly on the roof and said, well it ''seems'' ok. We...

Bab Al Madeena Car Rentals / scam on security deposit

on Aug 01, 2018

I rented a car in Dubai from Bab Al Madeena car rentals in May 2018. Found this company online and they offered very attractive price. After 10 days I returned the car in its original condition (just without disgusting cigarette smell) and was promissed to get back my deposit back to the...

GSP Transportation INC 410107 DBA Hertz Rent A Car / rental car with bald tires, filthy seats and ants.

on Jul 21, 2018

Complaint 2nd email 7/21/18 To Hertz Corporation Customer Service, On June 21st, I rented a car from Hertz rent a car, in Asheville, NC, located at 891J Patton Avenue. It turned out to be the worst rental car experience I've ever had. The rental car was a 2017 silver Hundai with an...

Amanda Hook Business Owner manager / staff member at atherton kfc

on Jul 15, 2018

Goodafternoon, My name is Amanda and I am (0 years of age I am a sales Agent my own bussiness. I have just gone through your drive through in Atherton .QLD. I pulled up 3 cars in front and got to the speaker happily and a young girl asked me what i wanted and I ask for a original stacker...

Laurence Bernard Lek / upgrade of hired car not requested.

on Jul 07, 2018

We hired a car through Ofran company agents of Europcar in Israel. The prepaid voucher was for a VA IVAR VW Touran 5 Pax or similar from 5th June till 13th June 2018 Order No. [protected]. On arriving in Munich we went to the Europcar desk and presented the voucher. The representative told u...

Holiday Autos / hire car costs

on Jul 02, 2018

I booked two cars for collection at Dubrovnik airport through the holiday autos site on the understanding that all the information provided after booking was true and accurate and the price was correct. I have issues with the following statements on our booking information. 1. Breakdown...

Alamo Car Rental Jackson Hole / car rental/lost item

on Jul 01, 2018

Beware of renting a car through Alamo in Jackson Hole. We returned our mini van today, after renting for one week. When we arrived home, two hours after returning the car, I realized that I left my virtual reality goggles, with attached Samsung phone in the center console. I use these for...

David Gabay / rental car

on Jun 25, 2018

Confirmation # [protected] and [protected] gabay After spending much time with your representatives and supervisor I am being advised to send you a copy of both my reservations the one below and the one of march 8 where the car intended is a hyundai accent which is an i25 while I was given...

Green Motion Glasgow / extra costs by car rental

on Jun 18, 2018

I have made a reservation for a car rent via your company with Green Motion Glasgow. Booking number: RES00277837 Dates 19May till 28 May 2018 The car was returned one hour late due to a big traffic jam north of Glasgow.The company was informed well in advance by phone. Nevertheless I have been...

Reservation Number 1080843328 / car rental

on Jun 15, 2018

— Mensagem original — De: glauciareginaleite Data: 16/06/18 05:50 (GMT-03:00) Para: [protected] br Assunto: Re: Your booking is confirmed., Your booking reservation number is:[protected] Hello, I got the confirmation below for my reservation number [protected] in June 01st...

Toyota of Katy / horrible customer service

on Jun 15, 2018

Toyota of KatyTerrible, service!!! Linda estrada (concierge customer care true appointment specialist). Not sure if she had any formal training in customer service. After waiting over 2 hours my loaner, that was scheduled 4 days ago. Linda estrada, had no idea what customer service is about…… Was very...

A Driver Irresponsible / grab car services

on Jun 07, 2018

A Driver IrresponsibleA driver accepted my business, 6 minutes to wait as shown in app. The car just opposite my place as shown in app too. 1. The driver didn't move his car for few Minutes, i did ask him in msg, he didn't reply. 2. After few minutes later, i only saw his car move but weird that he move out of my...

Locauto Enterprise / portable gps navigation device did not function

on Jun 06, 2018

We rented a Toyota Yaris with portable GPS from May 19 -May 31, 2018 at the Milano Malpensa airport's Enterprise office. The person who waited on us was Rafaela (FN591PB) The GPS did not function properly. It kept repeating directions and seemed to be unable to connect to the satellite in...

Motorhome / motorhome hire

on Jun 05, 2018

I will do everything to make this company stop what they are doing, because it is unacceptable. I thought I was the only unlucky customer, but reading through all the complaints, this is a recurring problem, so I think we are all responsible if we just leave it without action. So I hired...

Rightpower Corporation Sdn Bhd / documents from sibu, sarawak taking too long time to reach kota kinabalu, sabah

on Jun 04, 2018

Our hq sunlun corporation (a/c [protected]) in sibu sent one urgent document under consignment note en 07 401 879 4my. Document was despatched from sibu 22may2018 (tue) 1:30pm. Document was subsequently despatched from transit office miri 24may2018 (thur) @ 10:55am. Document only arrived...

Buchbinder Car Rental Stuttgart / car damage rip off scam

on May 29, 2018

Buchbinder Car Rental StuttgartOn returning my hire car to stuttgart, the cust service guy pointed out the smallest scuff about a hair width and 1 inch long on the rear panel, I had to put my glasses on to see it and I wiped some of it off with my hand.. the rest would disappear with polish or a wash, the guy told me...

Argus Car Hire / collision damage waiver insurance

on May 28, 2018

Argus car hire sends nice replies repeatedly but no real help is offered. Argus customer care (!!) service is great in hushing customers but not in solving the problems. In march, I rented a car from hertz via argus. To prevent hassle, I also took an insurance through argus at axa that argu...

National Rental Agreement / weekly rental rates

on May 17, 2018

Your rental agreement states a weekly rental rate for example $450.00/week. What you fail to inform your valued customers is that the weekly rate is based on 5 days instead of an actual week of 7 days. I don't see why you would not just state weekly is 5 days or just state 5 days instead...

Rhodium / my rental car along with 20 other people's cars got towed in a free zone.

on May 13, 2018

I was down at the cannes film fest doing events and meetings. I always make sure to park in a free zone at all time and thats where I had parked with many cars in the same side of street (a free zone) about 9-9:30 I came twords where my car would have been to find not only myself being...

Car Sure / complaint against the vehicle inspector

on May 10, 2018

R/Sir, Yesterday on 09th may 2018 at 0550 pm I went your careem defence office and that was my 3rd visit in past week for my vehicle registration, the inspector said I will not inspect your car come tomorrow I already have three cars pending which I am going to inspection but you will come...

Crystal Harris / rental refund

on May 05, 2018

My name is Crystal Harris. I rented a car through the Ruston office on 4/20/18& returned it 4/22/18. It was not supposed to be returned until 4/23/18. On 4/23/18 I received a call from the Ruston office stating that they would have to call popalock to get the keys out of the car because...

2016 Toyota Corolla / money was taken from my account an I no long had the car they had taken my money for its been a back and forth situation im about to hire an attorney

on Apr 30, 2018

Money was taken from my account an I no longer have the car that you took my money for an I've called you an was told it was up to the finance company were I got the car from to give me my money back so I talked to Toyota finance in thamasville they said you all owe me my money back...

E-Z Rental Cars (Phoenix) / bad service and did not honor contract with online booking company

on Apr 20, 2018

On March 26, 2018 we received an email letter from Scott Davido, President and CEO of E-Z Rent a car in Phoenix. Mr. Davido thanked us for completing the company's survey and expressed that he was sorry that our recent transaction was less than ideal. He said our comments were forwarded to...

Holiday Autos / car booked and paid for, not available

on Apr 19, 2018

I booked a car rental through holiday autos online, ref GB926016840, for collection from Easirent Crawley, Gatwick, on 3rd April 2018 at 1400 for two weeks. Shortly before my trip, Holiday Autos sent me an app called travel buddy, for my iPad which they stated would make collection of the...

Alamo Tampa Bay / not following corporate regulations, making own rules!

on Apr 18, 2018

Tampa Alamo is making its own rules separate from most of All the other Alamo car rental facilities in America. I have rented from Alamo now for over two years sometime twice a month sometimes I have their vehicles for a whole month. I give five stars to most of all the Alamos across the...