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Car Rental Complaints

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Europcar / Rental Car

Reza Darvishian on May 25, 2017
Please Beware of this company. I rented a car for two days and on the way back to the Airport another car hit me from the back and damaged my rental car. I filed the police report ( a joke in Namibia) and Europcar windhoek general man sent a representative and to police station and...

Ms School Board Assn / Reservation

Pamela Gail Parker on May 25, 2017
Ms School Board AssnI (Pamela Parker) went online to place a reservation on May 9th, 2017 for a economy car. I got a email to my email address at pparker@msbaonline.org Dear Pamela Parker, Welcome to the Enterprise Plus membership experience. Your Enterprise Plus member number and user name is 8NQD2HP. I...

Thrifty Rent A Car / Extremely long lines​, causing me to lose a day of hotel rental and misd my flight, Rude Service Agent

Kenneth Guishard on May 25, 2017
Reserved a mid sized SUV for 5/19/2027. Pick up time was 10 pm. We were traveling from Baltimore to Atlanta. Our flight was delayed. So I called Thrify, to make sure they would still have the vehicle we had reserved. The agent said yes, and it will be there for 6 hours past pick up time...

Payless Car Rental / car rental

jessram on May 24, 2017
I was very disappointed with this company. I will not use them again. Please go with another company even if you have to pay a little extra. I made reservation for a particular vehicle so we can have enough room for our family. We visited Pittsburgh to attend my son's graduation. I made...

Hertz / rental not available

Tim Eason on May 24, 2017
On May 23, 2017 I dropped off my car at Kelly Grimsley Collision Center in Odessa, TX for repair. A rental was arranged by Alliance Insurance with Hertz in Midland TX, they were to pick me up at the repair facility at 0830. This was arranged with a Hertz representative on May 17, 2017. My...

CarTrawler / no car on arrival, office shut..

Brian Paldan Jensen on May 24, 2017
Hi there, it's brian jensen... I'm very disappointed in how you guys shuts down your office and let customers stranded in the middle of nowhere. Especially when you share an office with another company who's open after midnight. I was travelling to amsterdam from manchester with my 11 year...

Careem / unauthorized credit card charge

Neha J on May 24, 2017
Hi, I have notified with [130739038] receipt for trip on may 23, 22:20 (Gmt+0200) egy - egp 94 My credit card has been charged for egp 94 whereas I haven't taken this ride at all. I guess this ride has been taken in egypt and I am siting in uae. This is serious security issue I need to...

Hertz / being able to reserve a car on a debit credit card

Sharon Ellis on May 24, 2017
My son is in the army serving this country and he can't even get home for memorial day weekend. He is 19 and cannot rent a car from your company because you won't accept a credit debit card from his bank. Even if the bank confirms the funds are good in his account. Really I am led to...

Hertz / bad customer service

Patrice L. Pennington on May 23, 2017
HertzHello my name is Patrice Pennington. Spoke with Crystal @ the South Holland location informed her the tire light came on today. She tells me I am responsible. I've rented from Hertz on more than one occasion and never had a bad experience until now... My next step is notify my LegalShield...

GoldCar Rental / goldcar spain - fabricated damage after car return... again

Sérgio Salgado on May 23, 2017
GoldCar RentalOn the 16th May we collected the car at the Gran Canaria- Las Palmas airport office on contract number 11588341. Our credit card was charged with 1100€ deposit plus another 103€ fuel fee (for a Volkswagen Polo 1.2 ... let´s be more realistic in how much a fuel tank costs!) We were handed the...

Hertz Car Rental / unethical behavior, over charging for damage during rental

Deborah Prieto on May 23, 2017
Hertz Car RentalDate of Incident: 5/02/2017 Client # : 299266262 While we were on vacation in Germany, we rented a car from Hertz. We stopped at a rest stop and when we cam out there was a dent on the fender above the wheel on the driver side of the car, and scratches on the lower part of bumper by the...

CarTrawler / car hire

Brettgreen on May 22, 2017
I hired a car through argus car hire to be picked up from Avis car hire in the USA. When I hired car I had to use a credit card to pay and was told I had to produce this card when picking up the car and that it had to have a minimum of £2500 available credit that Avis could hold as security...

Hertz / unhappy customer service

Meltem Guner on May 22, 2017
HertzDear Sir/Madam, We have rented a car in Hertz Chios Station on 19 of May 2017. We filled all document in the office and the car key handed over to us. - no one showed a car to us, no proper hand over. On the 20 th of May 2017 when we back the car they found some slight scratches on the...

Argus Car Hire / car hire

Roland Kitchen on May 22, 2017
The amount quoted on the contract was not what we were charged at the airport. Whilst we were expecting to pay a small extra amount for airport transfer, it was greater than quoted. "Pay up or don't get the car" On return we have sent several emails over several weeks showing the contract...

SIXT Croatia / Deposit not returned

igor prosin on May 22, 2017
I rented a car in croatia/osijek on the 22.04.2017 returned the car on the 24.04.2017 paid for two days. Since the 22.04.2017 I have not got back my deposit of $768 over 30 days. I reported fraud squad and my bank to investigate the matters. I am not satisfied about the way the conduct the...

GoldCar Rental / administrative fee - parking ticket

Agata Brania on May 22, 2017
Date of pick up: 01/04/2017 Date of drop off: 04/04/2017 Contract number: 11163531 The story is simple, I got a parking ticket in Italy. I had to leave the city and couldn't pay the ticket anyway because the post office was closed. I left all the documents in the car. When i dropped off...

Economy Bookings / car rental

Joseph Brow on May 21, 2017
Where do I start... First called to arrange pickup from airport at 10:00am, finally left with car at about 12:45pm - nearly a 3 hour process! The car... A 2014 toyota with over 83, 000 miles, no remote, no cruise control, well worn. Was quoted $148.00, wound up paying $275 because of...

Dollar Rent A Car / renting a car at the salt lake airport

sharonburk1 on May 21, 2017
I have rented cars many times but the treatment that the service counter was giving people at 2:00 p.m. on May 21, 2017 was truly awful. It is Sunday. Had to go to the airport to rent a car for Sunday and Monday. I had my insurance information but not the actual policy. They wanted to make...

Enterprise Holdings / josh watson — poor, disgusting and horrific customer service from management

Danieq on May 20, 2017
Dear Pamela Nicholson, My wife got into a car accident back in September 2016 and our car was totaled. Since that time I have been using Enterprise to rent a car for me to drive her back and forth to work. On Wednesday May 17th, I traveled from Naples, Florida to your location at 1015...

Hertz / car rental

Andra Mateescu on May 20, 2017
Hertz is running a very devious scheme. The car left me twice in the midddle of the road because of a flat tyre. You are not providing spare tyres so that you can charge people when an unfortunate event happens. Car rental record 179149692. Furthermore, I got an estimate of costs when I...
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