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Car Rental Complaints

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Jane Pennington-Fryer / car hire

JFryer30992 on Jan 21, 2018
Cartrawler.com Carscanner.com Booking Number: ZA861798840 Flight Number: U17 Lead Driver's Name: Lee Wallbank Pick Up Date/Time: 28th December 2017, 14:00 Address: Domestic Arrivals: PO Box 58, Cape Town, 7525, WC Tel: 021 935-8600 On arrival at the Europcar collection desk we presented...

Gold Car / assistant at check in desk-further comment

Gwen O Connor on Jan 20, 2018
Further to my complaint and your response of 19/1/18-I fully understand that I must leave a deposit if I have independent excess insurance- I have rented cars for last 20 years . What your assistant was telling us was " that the insurance issued by Ryanair was not adequate for basic...

Thrifty Rent A Car / vehicle renting

Emran Miah on Jan 18, 2018
Hi My Name is Emran Miah im 27 years of age held a driving license just over 2 years now nearly 3 i am having probelms renting a vehicle from the Thrifftys car renting branch Burnley lancashire and Preston i have rent vehicle from there before the other day i booked a reservation and when...

Sixt Car Rental and Flizzr (subsidiary of Sixt) / car rental

Gary Ewins on Jan 18, 2018
Scams - beware! 1. In attempt to get you to pay for the extra insurance they might say that the credit card you have provided does not work. The rep puts in the wrong expiry date On ringing up the credit card company they will tell you this and once corrected the card suddenly works! 2...

Thrifty Rent A Car / billing

SteveJett on Jan 17, 2018
Rented Minivan in Atlanta 1/13/18-1/15/18 from noon-noon for $41 p/day plus fees, estimate $117 Total, Stuck in Atlanta traffic Monday returning vehicle between 1-1:30pm later. Upon returning charge changed for daily rental to $90 p/day plus hourly overate making total charge $285. I agree...

Payless Rental Car / my missing bag

Anthony Holiday on Jan 17, 2018
On Dec 14th I rented a car from the ohare location in Chicago on the 15th the car got impounded with my bag I came with from Arizona. On the 19th of Dec I found out that they picked the car up but that Friday 15th I talked with a Mr Ryan Peterson he had ensured me that when they pick up...

Hertz / disappointed at service of lost and found - hertz san diego airport branch

BrandonWhitehead on Jan 17, 2018
On the 6th January 2018 I unfortunately left a black pouch under my car seat which contained my passport and various identity documents. I also left a pair of Arnette sunglasses. I drop the vehicle off at 6:30pm in the evening and went back the next morning around 11:00am to report it. Whoever...

Careem Networks / my device blocked by careem

Shazim12 on Jan 17, 2018
Dear Sir/Madam, Have a good day. My account has been blocked, I went into the careem Head office DHA Lahore and acknowledged my mistake. The officer in the careem office insisted that he could not help me in this regard. They told me That I can email on go@careem.com Last night I...

Hertz / hertz - terrible experience

chelsy10 on Jan 16, 2018
We recently rented a car from HERTZ in Mexico Huatulco airport, between the dates of Dec 30, 2017 and Jan 6, 2018. They estimated our cost to be $215. The charge we got for the rental was $273.72. I want to mention that the car was returned without ANY damage and we have no idea why we...

CarRentals.com / unethical behaviour

Cynthia Sun on Jan 15, 2018
I booked a rental car in SFO and prepaid through CarRentals.com. I also purchased collision insurance coverage. After I arrived in SFO, I noticed only received collision confirmation. Tried to email CarRentals.com, they don't have customer service line! They sent an email saying not be...

Hertz / unethical behaviour

Rose Wager on Jan 15, 2018
RE: Hertz rental at 933 E. Francisco Blvd, San Rafael, CA Ticket #RRH34159436 When I arranged a rental with MS. Gina (last name withheld from me) she quoted a daily comprehensive insurance package that I declined. Then she said I could just pay for the liability portion at a lower rate...

Hertz / employees

Juliann Bates on Jan 15, 2018
I was standing in line at Avis, checking prices for a rental vehicle and was planning to go to your company NEXT which is adjacent to your company at Sanford airport Florida Heard employees two young girls a blondish hair looked like name indicated possible Shelbie was difficult to...

Europcar International / picking up the car

Savo Kentera on Jan 15, 2018
Europcar InternationalHi, As many time before in Europcar, I booked a car from 11-14 January. The pick up location and return location were in Podgorica, Montenegro. I received a confirmation mail with the Booking confirmation No. 1073792558 and with all conditions for this booking. One of the things which wa...

GrabCar / GrabTaxi / driver's behavior

Hadiyalah on Jan 14, 2018
GrabCar / GrabTaxiI need to file a serious complaint against this driver. You have no idea how much damages he caused by his actions. I need to be compensated with the several calls I did to get in touch with him but he just dropped them. I also waited for almost an hour but he did not show up and cancelled...

Enterprise Rent A Car / discriminatory services

TT. on Jan 14, 2018
My car broke down, I telephoned Enterprise at (909) 888-3241 to rent a car at "E" Street in San Bernardino. When I got there, the 3 employees and 2 other customers were all Mexicans. I am the only Asian elderly woman at the time. I waited for 1 hour, no one acknowledged my presence. I...

Hertz / car reserved not available

Yasmilet Capellan on Jan 14, 2018
I am so disappointed with Hertz. I reserved my vehicle for my first family holiday vacation in July 2017 for December. I reserved a Premium SUV and called Hertz in U.S and Dominican Republic to ensure that the vehicle will be available. Upon arrival with my family, the agent stated "Sorry...

GrabCar / GrabTaxi / grab driver - rude

Adia Restrivera on Jan 13, 2018
GrabCar / GrabTaxiI'd like to file complaint to this driver who is rude. He was very upset that we booked Grab from NAIA TERMINAL 3 to OLIVAREZ BIÑAN LAGUNA. He keeps on telling us that why Grab only charge us with 427 pesos were in the place is very far. He even went on and took the Skyway route without asking...

Alamo Rent A Car / obligatory extra charges when pick-up scam

lilirdzg on Jan 13, 2018
In December 2017, my family and I rented a car online from Alamo for a holiday trip to Puerto Vallarta. Online, they had the best prices so we booked a car with them. When we get to the airport counter, they say they are out of cars and that whenever anyone returned one (which btw could be...

Careem Networks / deleting go+ rides in careem islamabad

Sahibzada Zafar Ali on Jan 13, 2018
Respected Sir I drive my Corolla 2006 in Careem at Islamabad. I love and respect my job. I purchased my car 1500cc to join Careem before 2 months. I drove in Go+ before but unfortunately now this ride option is no more available and now I have to drive in Go. In Go ride 660cc cars and...

Gold Car / assistant at car hire desk

Gwen O Connor on Jan 13, 2018
I booked a car( booking number FR869085680 )with the company Gold Car on Ryanair.com site( cartrawler being the provider) fro collection at Nice airport. When we went to collect on Sunday 7th Jan the staff member told us that the basic insurance provided by Ryanair/CarTrawler was not...
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