Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Car Rental Complaints

Sort by: Date | Popularity

GoldCar Rental / unacceptable unethical behaviour - deposit stolen despite buying their "super relax cover" insurance

Adrian Itsa Xu on Sep 21, 2017
Contract number 12444534, plate number IQZ-884 My relatives rented a car from Goldcar MALTA over the last week, 14-19 of September. They was pushed to buy their super relax cover insurance, which I did. Later on the third day, my father noticed a dent that could only be seen if viewed...

Geico / not loyal

arvis mitchell on Sep 20, 2017
On 08-13-17 i reporter my car damage, i was provided, an rental car, on 08-13-17 about 2pm, in san antonio texas, i was ask to turn my rental car in on 09-11-17 my time was up, but my car was going to be ready about the next day, but because tiffany decided to go with a used pumper, it...

Enterprise Car Rental / car rental

TFE on Sep 20, 2017
Made reservation in early August for large-size car for September 13 in Sioux City, IA. Talked to them the day before and arranged to be picked up the next day to rent car. Received call at 7:30 the morning of the rental stating they had no cars at all but expected some to "come in". After...

economybookings.com / rental car

Arnaldo Helering on Sep 20, 2017
Hi All, Be really careful with this company. I just rented a car through this website, and I was supposed to pick it up today. Although when I went to take the car, it was not available and the car rental company wanted to provide me a worse car (that costs cheaper) so I did not accept...

Avis Rent A Car System / Avis Budget Group / unethical behavior

NO LIMIT on Sep 20, 2017
My first experience with ROVIA My name is Boca Lucian and I chose ROVIA to become a World Ventures customer. Because the destination where we want to get on holiday with my family (Italy, Milano Maritima area) during this period I was not on the list of Dream Trips, I decided to test the...

Cartrawler / insurance claim

Carla Leão on Sep 20, 2017
I used your car hire insurance to cover my rent a car during my holiday in Portugal. Unfortunately, I had an accident and needed to submit a claim. 3 months have past and the claim hasn't been sorted. I find communication with the team quite difficult, it takes weeks to have an answer and...

Hertz / unethical behavior

Saundra Ponds on Sep 19, 2017
Picking up the rental from the Fort Lauderdale airport was fine. I was in Miami from Atlanta to check on my property that had been impacted by hurricane Irma. I chose a cargo van to assist me. I had no issues with the van, it was what I needed to accommodate my needs. Before returning the...

Thrifty Dollar Rental / rental car scam

Dshaw22 on Sep 19, 2017
Car was rented on 9/14/17 to 9/18/17 4pm return time. Unfortunately while on the trip my friend that accompanied me had a death in her family. So I rescheduled our flight which was originally scheduled to depart on the 18th at 6Pm and we left on the 18th at 5:47am instead. Upon early...

Car Trawler / car rental brisbane airport

Matt96 on Sep 19, 2017
I rented a car from cartrawler for a rental price of 193 with included after hours drop off. The rental receipt I was given was for 133 from bargain car rentals. After numerous emails car trawler could not tell me what the extra $60.00 charge was for. I now have to pay an additional $66.00...

GoldCar Rental / car rental 30.8.19 till 13.9.17

Aclare on Sep 18, 2017
I hired a car from Malaga airport on 30th August 2017 on full to full basis. I returned the car on 13th September 2017 to Malagasy airport with a full tank of fuel ( 8 of 8 parts lit ie: FULL. On returning home my credit card has been charged €58 for not refilling . I WANT MY MONEY BACK...

Hertz / reservation not honored

MPleitez on Sep 18, 2017
Confirmation No. 10821824462 for a standard medium car on 09/15/2017. The location person in charge did not have a rental car for me at the time of pickup. He was rude and non-courteous, stopping abruptly my conversation and not willing to help me at all. I had vacation plans and time i...

Cartrawler / I couldn't get my car because no car available and can't reach support

omer faruk on Sep 18, 2017
I made a rental reservation from CarTrawler to take from Istanbul Ataturk airport. Apparently they took money for nothing. There wasn't any car so they told me that they will cancel it. From that time no news. I tried to reach them nothing happened as well. I am just saying that never ever...

Hertz / won't return my belongings

BNF91 on Sep 18, 2017
My names Brittney Francisco, my husband Joshua Helton rented a car from you guys last month. Well during that rental he ended up getting arrested and the car was towed. So I did the right thing and called and let you guys know were it was and what not. Now here is my problem. When renting...

Hertz / placing a customer safety at risk due to bad service

hertzlousyservice on Sep 17, 2017
My daughter landed at the Dallas/Fort Worth airport and rented a car from Hertz. She drove 10 to 15 mins away from the airport and the car quit. She was able to pull off the exit and called the company for assistance. Instead of Hertz bring her a car. They told her to try and drive the car...

Alamo Rent A Car / unsatisfied

Fara Thelisma on Sep 17, 2017
I always rent my vehicle from Alamo. Unfortunately I recently rented a vehicle, that the breaks was no good at all and the check engine light came on. Due to us being located in Florida and Hurricane Irma was on approached I wasn't able to return the vehicle and exchanged it. So I finally...

GoldCar Rental / excess insurance

Lee Carlin on Sep 17, 2017
Booking :12253536 San Javier Airport 17.9.17 I did not want to purchase Goldcar insurance as I already had a policy to cover it.Whilst paying with my credit card to "block"the excess I was told the credit card machine would not work with signature and was unable to use it. I then had to pay a...

Alamo Rent A Car / broken down rental/overcharged for replacement

annettel on Sep 17, 2017
To whom it may concern: 9/2/2017 rented from ALAMO, Dallas Tx, paid for premium rental and received a beautiful 2018 Cadillac suv 800miles on it. On 9/3/2017 the car broke down in 4 lanes of traffic had to call the police to get us out of harms way as per the representative with Alamo, a...

CarRentals.com / ace rental car company

Arrived to get my rentak in Orlando & they ran out of vehicles. They stated for me to go back to airport & Advantage company would help & match their price. When I get to Advantage, they quoted me a higher price, stating that they do not match prices. What do I do ? I have no rental car. I...

Thrifty Rent A Car / charge fees for tolls in florida

alexandre de Bothuri on Sep 16, 2017
I booked thru Expedia a rental in West Palm Beach from Thrifty from August 16 to August 31st 2017 and I used the car to go to Sawgrass Mills using the expressay which has tolls ( each one cost 1.32 $) for a total of 6.28. Since the Expressway has no more booths the costs are automatically...

CarRentals.com / car rental

Vince L. on Sep 16, 2017
I booked a rental and the reservation said pickup location - then the confirmation said a different location more than 10 miles away - wow Then tried to cancel due to this deceptive practice and all I got was busy signal and an email saying - will will look into it - They are terrible - book...
Contact Us


The Stanford Fraud Case
The Stanford Fraud Case
more videos More Videos

Reply to