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Car Rental Complaints

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Cartrawler / Geld teveel betaald

Mariamagdalena on Apr 25, 2018

Reseverinsnummer ES932809760 Naam Antonius Berlips Geachte hr. bij deze wilde ik U vragen om geld terug gave van de Huurauto Wij hadden een Auto besteld bij Car Twawler via Transavia en kwamen terecht bij OK rent A Car Daar werd ons verteld dat we het volledige huurbedrag 313, 27 moesten...

GoldCar Rental / car rental

Jrob131066 on Apr 25, 2018

After returning our car we have been charged for damage that was already present when we collected the car we stated at the time we were unhappy but was assured that all damage had been noted and we examined the car with a memeber if staff to make sure of this however on return to the uk I...

Cartrawler / wrong charge and refund

Dimitris Zoupas on Apr 25, 2018

CartrawlerTo whom it may concern, I rented through your company a car at 05 April 2018 at the airport of Frankfurt. (Rental Agreement Number : 845310513, Bugdet) The contract had an amount of €145.61 and you charged me €159.65 . This is unacceptable and not because of the gib amount, but for the...

My Hub Travel / fraud of not returning my money till now

Smita Rai on Apr 24, 2018

dear sir, I m still waiting for my refund of Rs.10, 000. I had been cheated by ur company n not processed my refund as per their TAT Time. I request people who cheated by same comp to take stand n do some legal proceedings together so that this will not done to others... I m frustrated now...

Alamo Rent A Car / billing - I was advised I could use my cc to rent and do the "hold" then use my debit card to pay the final bill.

1mistercrum on Apr 24, 2018

The counter person told me it wouldn't be a problem to use my CC as the hold card but actually pay with my DC. My CC was actually charged. I called the CS line and was advised it had been taken care of and to wait 24 hours to see the change. 72 hours later, no change and the charge... / car rental malaga booking ref. 548823977

bert alberts on Apr 24, 2018

I added to the booking a full protection insurance. But when i collected the car today it became obvious that this full protection is not covering at all a full protection and I got faced with a additional charge 200 euro excl VAT at the desk of Firefly. Since I want to drive risk free I...

GoldCar Rental / additional charges

robin morgan on Apr 24, 2018

GoldCar RentalGoldcar claim I drover nearly 24, 000kilometres in three days. According to the receipt I have had €3, 600 deducted from my credit card for 23, 997 additional kilometres at a charge of .15 euros a kilometre for e rental April 20-23 at Nice Aeroport. So one of the following is true My...

Hertz / unauthorized charge

Henrietta Middleton on Apr 24, 2018

I rented a car in Cancun, MX at the airport I was in a accident which they say that it was my fault which I feel that it wasn't due to I was hit on the passenger front bumper due to the other driver jump in front of me. I had insurance and they have not contact me like they said that they...

Payless Car Rental / florida rental

Jeanie Gremminger on Apr 23, 2018

My boyfriend was hospitalized the night before our departure. The airlines waived the $400 fee to put us on another flight (southwest!!! Kudos). Payless will not only charge us for the extra day but tack on a $10 change fee, even with proof of hospitalization...super tacky. POOR CUSTOMER...

EasyTerra Car Rental / thrifty car rental

C.Hordijk on Apr 23, 2018

EasyTerra Car RentalOn 5 february 2018 I rented a car at Seattle AirPort from april 18 till may 4. I payed € 460, 94. When we came at the Thrifty desk on april 18 We wanted to change the driver, my wife should be the only driver. Because of my former illness. The Thrifty agent refused the driver change because...

Hertz / broken rental contract

lynndelion on Apr 23, 2018

This is a Customer Complaint. I made a reservation on March 17th, 2018 (H6083995353) for April 4 thru the 10th. Prior to the rental, I went to the location in Charlotte to confirm reservation and make sure I knew where it was. I was advised that I could call for a pickup. Upon calling for...

GoldCar Rental / car rental

Llewynn on Apr 23, 2018

GoldCar RentalTo whom it may concern, Firstly, Please see attached for picture. I (Hugo Nelson) paid for what the clerk deemed as new damage (a scuffed bumper) of a Goldcar vehicle registration: OQ2326 which I hired in Malta (Agreement no: 13463057). Date 8 April 2018. I cannot see why I had to pay for...

Expedia / car rental

Carl D Jr on Apr 22, 2018

My family and I took a 5 hour flight to Puerto Rico. We stood in line for an hour for a car that was reserved through Expedia over a month before the trip. Once at the counter with confirmation information Enterprise said our reservation was not in their computer. We immediately called...

Green Motion Car Rentals / charge for "damage" to car.

Max Sommers on Apr 21, 2018

Green Motion Car RentalsI have hired a car from this company twice. On both occasions, on which I can state with absolute certainty that no damage to the cars occurred when in my care, I was charged (respectively) £406.80 (see below, white car, London Heathrow, 22/01/2018, Kia Sportage RF17EBO, Rental Agreement Number...

Car Trawler / being overcharged

Dniel BAR on Apr 21, 2018

April 21 2018 Dear Sir I just found that I was overcharged for my rental Here are the details I rented a car on Feb 2 2018 -for 129.65$--- car hire booking confirmation - Ref: ZA891766880 I was charged immediately 123.51$--and the rest 6.14$ I was supposed to pay at rental On March 23...

Cartrawler / request a refund

Milena Cudak on Apr 21, 2018

Hi, Two days ago I did a reservation of transfer from hotel to airport. (hotel costa Mediterraneo to airport palma de mallorca) at 4.10am. Yesterday I got the number of driver so I decided that I will contact with him and we will set the correct place for pick up. He didn't answer all day...

E-Z Rental Cars (Phoenix) / bad service and did not honor contract with online booking company

Helga O'Brien on Apr 20, 2018

On March 26, 2018 we received an email letter from Scott Davido, President and CEO of E-Z Rent a car in Phoenix. Mr. Davido thanked us for completing the company's survey and expressed that he was sorry that our recent transaction was less than ideal. He said our comments were forwarded to...

Hertz / dangerous rental car

Lkcf on Apr 20, 2018

I rented a 2017 Range Rover Evoque at Washington Reagan National Airport on 4/20/18. Within 45 minute of the rental, the gear shift jammed so that the car could not be taken out of drive. I called roadside assistance who came and towed the car to Dulles airport, the nearest Hertz. Hertz...

Cartrawler / green motion car rental extra insurance.

Kevin13 on Apr 20, 2018

I recently flew to london stansted from Basel, with Ryanair.19.4.18 -23.4.18. I booked my car rental thru Ryanair as usual, and also took out the extra insurance cover. On picking the car up fromGREEN MOTION, NOVOTEL, STANSTED, i was told i would have to pay an additional £125 insurance as there...

Cartrawler / refund

Iheffentrager on Apr 20, 2018

CartrawlerI tried to cancel my reservation, HU948417440 unsuccessfully twice on your webpage. Please send me my refund since the car rental was not successful. I got tothe cat rental and they told me there was additional charges what needed to be paid, I was not aware are of and i did not agreed to...


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