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Car Rental Complaints

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Enterprise Holdings / Enterprise Rental Car - Bentonville Airport Arkansas

Elizabeth Gautier on Jun 22, 2018

Elizabeth & Roger Gautier 563 Silver Shadow Drive San Marcos, CA 92078 760-798-9936 June 22, 2018 Enterprise Holdings, Inc. 600 Corporate Park Drive Street St. Louis, MO 63105 Dear Customer Service, On June 1st, 2018, we had rented a car through Enterprise in Bentonville, AR at the XNA...

Green Motion International / Car Rental

Rme! on Jun 22, 2018

I returned a car and they found a small mark on the windshield. It is not a crack, it is not a hole, it is just a stain literally smaller than 2mm. I was charged EUR 155 for that. If you look Google reviews, Tripadvisor and Trust Pilot, your will figure out that they run a professional scam...

Alamo Rent A Car / second driver charges are unfair and not communicated at time of reservation!!

Molokai Mule on Jun 21, 2018

We had a very specific reservation number 1400757223 for a rental from May 16, 2018, to June 5, 2018, out of the Logan Airport car rental facility. When we went to pick up our car rental we were informed at that time by the agent that there would be a daily fee of $10.99 for adding my wife...

Hertz / customer service

Alex Edwards on Jun 21, 2018

I Alex Edwards was insulted by Brandy Miller at your Monticello office on June 06 2018 around 5:00 or 5:30. She called me a dumb [censored] and also displayed rude service in assisting me and my dad as we enter the location to pick up a car Allen Smith had reserved.I have contacted a...

Green Motion International / car rental - london gatwick

Green-Motion-Is-Crap on Jun 20, 2018

In early March I booked a rental car through Green Motion (Gatwick) and paid them a non-refundable deposit (equivalent to more than one day of the fourteen day rental). The booking was from noon to noon but, when I turned up to collect the car (at 4pm) I was told that I was a "no show" a...

GrabCar / GrabTaxi / grabcar driver

Mohammad13W on Jun 20, 2018

Dear Grab Singapore, i would like to submit a complaint about your driver reckless driving. On 19/06/18 @ about 2035hrs while i was riding back to home from work, your driver beaeing no: SGQ38U black toyota or hyundai car, Male Chinese. He was using onmount handphone while driving. The...

GoldCar Rental / fuel refund

Alex murray on Jun 20, 2018

I was forced to hire a car for 12 hours as I had made an error with my booking by selecting 12pm instead of 12am. I paid over 80 euros to hire the care to take us to Our accommodation and return to the airport the following day to pick up the car I had originally booked. I also paid for a...

Carflexi / car rental unhelpful and uncooperative staff

Steven Egerton on Jun 20, 2018

Booking Ref e-voucher 3534346 We arrived at Firefly Car Rentals at Murcia Airport on the 8th June to collect our car. We had the same credit card we made the original payment of £91.56 but as this was not in the drivers name they would not accept this. However they would accept a debit...

Grabcar Malaysia / complaints as a grabcar driver.

Grab Car Driver #999 on Jun 20, 2018

Dear Grab, First of all, thank you for providing drivers a workable platform for us to earn extra income or as a full time job per se. But there are things which I would like to address as a driver. Please bare with me. I shall list the problems in turn: 1. Driver Rating System The...

Cartrawler / unauthorised credit card charges

Kurt Nesseler on Jun 19, 2018

I booked a car hire deal through Ryanair in April 2018, when also booking flights, for July / August at Mallorca. I selcted this online booking for the car hire from 26.7. to 6.8.2018 and paid with this booking an amount of 157.61 Euro, net of transfer fees. When I had receivecd the...

Enterprise Holdings / rental vehicle

Cassondra Giddens on Jun 19, 2018

Enterprise HoldingsEnterprise rented me a vehicle with ants living in it. While driving the vehicle I notice I kept seeing ants here and there on the inside. Later on I noticed ants living and buildings nest within the door. My child and I had to ride all the way back from Tennessee being stung by ants. The...

Carflexi / extra charge of 92$

Alexander U on Jun 19, 2018

I booked online a car by CARFLEXI and made a payment of 92$ (1/3 of the total amount). However, when I came to SIXT office they refused to account these 92$ which I paid to CARFLEXI and charged me full amount ~276$. It looks like that CARFLEXI only got my payment and I don't understand...

Hertz / no customer service

Bridie on Jun 19, 2018

‪We are having a terrible experience with Hertz. We are in France. Our villa was raided by thieves. Car was locked but car keys were in the bag stolen from the villa. Police reports etc provided to Perpignan airport hertz office, the franchise where the car was originally rented. Police report...

trustpilot / car hire uk

Juanita Garrett on Jun 19, 2018

I booked a car hire from Australia in February to be picked up from Luton airport on 12th May till the 10th June. We arrived three hours late only to be told we were a non show and the money we paid to you people was non compliant ( $510.97au). I was shocked and then had to pay the full...

car2go / car to go charges


If you go hourly and end up being an hour then they'll charge you the minute rate not the hour rate. No way of cancelling a car once reserved. Only able to reserve the same car once every 2 hours. I was in the home zone and the car said I wasn't in the home zone. Customer service guy told...

Hertz / car rental

Gillian Browne on Jun 18, 2018

I prebooked and prepaid for the rental car. When arriving at the counter in Dublin Ireland, I very clearly stated that I didn't need any insurance or any other extras and was told to sign a form stating that. No one told me I'd be charged, and I contacted customer service FOUR times to...

Hertz Car Rental / cancellation without notice

Brunette31 on Jun 18, 2018

On May 9, 2018, I spoke with a Hertz representative and reserved a 12 passenger van to be picked up on June 30, 2018. I received helpful, quality service on this occasion. On June 18, 2018, I called the agency to confirm that my reservation was still set. I was told that they had no van...

Hotwire / car rental

Ernest cruz on Jun 18, 2018

I rented a car thru Hotwire on 6/18 for pickup on 6/28 and I did a mistake inputting the pickup destination. I called to correct it and they refused to change the pickup destination or cancel the reservation. I had to do a new booking at a higher rate in order to get refunded on the first...

Alamo Rent A Car / charges on collection

Peter Rainford-Read on Jun 18, 2018

Ra 543232878. bil 0 Rental 15 june 2018 11:35 am San francisco intl arpt Return 17 june 2018 12:30pm Las vegas intl arpt Peter rainford - read Vehicle #jp575204 Model rogue Travel charges Rap 3 days 6:99 $20:97 Fso 1 rental $60:70 Above is copy of my receipt following car hire. I don't know...

Green Motion Glasgow / extra costs by car rental

Braconnier Lucie on Jun 18, 2018

I have made a reservation for a car rent via your company with Green Motion Glasgow. Booking number: RES00277837 Dates 19May till 28 May 2018 The car was returned one hour late due to a big traffic jam north of Glasgow.The company was informed well in advance by phone. Nevertheless I have been...