Car Rental Complaints


Mr Donald C Armstrong / car rental in basil germany

on Apr 16, 2019

We were in Basel Germany, had a Hertz rental. Going through check point into Switzerland they charged me Euro for a permit to travel onto their roads. My buddy rented a car through Hertz at the Basel airport and his already had the sticker on the car, so he did not have to pay. I would...

Legend Rental Car Service / service

on Apr 12, 2019

I called to reserve a Mustang for what I felt was an important day to me and I wanted to just ride in a nice car with the top down all day. I originally rented a Slingshot from LA Exotic Car Rental. When I arrived to 3607 Pacific Ave Marina Del Rey the business did not exist. Having caught...

Car2Move / retained 270 euro after signature when car returned

on Mar 29, 2019

'Car2move' is fraud and mafia ! We rented a car at Catania and returned it at the airport of Palermo. Upon arrival at the airport a representative of 'Car2move' checked the car from all sides and said all ok. I had to ask for a signature. And luckily I did. The guy signed with no mention...

Low Car Van Rental / 15 seater minibus hire - unable to refund after cancelling themselves just night before

on Mar 26, 2019

Low Car Van RentalI booked to hire a minibus with the LC Van Rental for 14-21 Aug 18, delivery and collection to my home address. They confirmed the collection time 0700hrs on 14 Aug 18. I received a call and an email in the evening of 13 Aug 18 stating that they cannot provide a minibus and I had to...

Budget Rental / car rental

on Mar 21, 2019

I rented a car online from Budget and the cost was $119. for car rental 3/7/19 to 3/9/19. They charged me for the extra liability which I denied at the counter. When I returned the car I was charged an extra $50 for the liability. I want this removed from my credit card. Perhaps I need to...

Spirit Travel / car rental

on Mar 17, 2019

I rented a car with my airline tickets in Tampa, FL. Tickets booked 11-16-2018. I traveled Feb. 5-15th. The car was in one person's name. When tried to cancel car, cost was $200. — 2 persons traveling. I thought we would work this out when returned home. The car rental as a compact car...

Europcar Car Rental Company / dishonesty and overcharge for a small paint scratch damage on mudguard

on Mar 13, 2019

Europcar Car Rental CompanyAttached please find the Europcar documents I received for reference. I found that my credit card company has credited Euro 477 on Feb 12, 2019 instead of Euro 177. Later on, i was told by Economy Car Rentals that this extra Euro 306 was charged by Europcar Car Rentals Company about the paint...

Cartrawler AXA - Online Claims Portal / impossible to upload necessary documents - customer support does not accept them per email.

on Feb 25, 2019

I cannot complete my refund request as the site does not move to the next step (upload documents). I get stuck on the page and they keep answering me this can only be done online!!! Axa Assistance policy number, G001AUTPT461933150 I tried to send them per email and got the answer below. I...

Green Motion Car Rental / car rental

on Feb 21, 2019

This Company is a fraud. They induce you with cheap prices and then they stab you on the back. They are SHARKS and they will find a way to screw you. I made the mistake to rent a junk car from them and it cost me $ 674.00 for 2 days . From 3 00 pm February 17, 2019 to 1 00 pm February 19...

Hertz in Czech Republic / unauthorized credit card charges

on Feb 10, 2019

On the third of January 2019 I rented a car with Hertz in Praha, to be returned to Hertz in Ljubljana on January 7th 2019. In the morning of Jan 7th the car did not catch and we almost lost our plane, having been forced to take a cab to the airport. I received the above mentioned invoice... easirent / false information to sign car rental agreement

on Jan 27, 2019 easirentI recently made an online booking for a rental car (+ Axa travel insurance) with through the Ryanair car hire service. Booking reference number GB487658830 Once arrived at Manchester Airport (17 January 2019), I waited for my parents flying in from another airport and rang up...

Europcar Ltd London / rent a car

on Jan 19, 2019

Europcar Ltd LondonRented Car Fiat 500 on 29/12/18 rental agreement [protected]. Assessment Date 10/1/2019 I rented a fiat 500 from Europcar Ltd at Semley Place, Victoria Station, London. I travelled for a day on 29/1/18 and at 9 pm I returned intact and parked it in a public space under their instruction...

Drive On Holidays and / car rental/service

on Jan 17, 2019

I am very disappointed with company Drive On Holidays and We ordered a car from with full insurance. When we arrived to pick up point (which is located in drive on holidays company in Lisboa) they told us at their are renting a cars from another...

Damage Recovery Unit For Enterprise Rental Car Customer Service / car rental

on Jan 15, 2019

We rented a car on 27-Nov-2018 at 8 pm from San Diego Enterprise PARKING LOT (very limited lights) and returned back the car to LAX airport on 28-Nov-2018 morning. When returning the car, the person told me that there is a scratch near the tire under the driver seat! When we told that thi... / rental of chrysler 300 in louisville, ky from 12/19/18 to 1/3? 19.

on Jan 14, 2019

Reservation # [protected] rental record [protected] prepaid reservation through Dollar rental provided the vehicle. Reservatrion was made for car at the louisville airport in kentucky, usa. Agreed upon price was $635.35. To and from the louisville airport! Plnrentalcars and I...

Cream Network / driver

on Jan 14, 2019

The driver show he is arrived online while he was at a long distance and i was paid for ride i had not taken so kindly fire him out of your company so that no one other can get himself into such a disgusting truble again His ph. No is [protected] and car was A blue mahran with 5646 rawalpindi it is requested again to take strick action against him thanks

FireFly / car rental, double booking

on Jan 9, 2019

Good afternoon! I made a reservation (document attached) with the booking number [protected] and I have to explain you some things that really disturb my trip: 1. I made the reservation on my husbend name crismariu liviu (it was my mistake) but I paid with my credit card crismariu alma -... / billing for damage that is not responsibility; damage recovery unit for enterprise rental car

on Jan 4, 2019

This is regarding the accident that took place on 10/25/2018 when a car rear ended us on the highway 75/85 connector in Atlanta, GA and the police report was filed where it clearly mentions that it is the fault of the other person. I gave all the details regarding the accident and the...

BAM (Low Budget) Rent a Car / my deposit

on Jan 4, 2019

I had this car rental for 2 months. Prior getting the car they have a requirement of 1500 aed deposit. They said to return it after 30 days when i return the car. I return the car November 12, 2018 and have it cleaned and all prior returning and until today they dont return my deposit to...

Advantage Rental / car rentals

on Jan 3, 2019

rented vehicle from this agency did walk around to make sure no body damage as required. did not check tires because this is a maintenance issue. driving on the highway right tire blew out causing damage to vehicle. now advantage wants me to pay since waived this coverage. not my fault if...