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Car Rental Complaints

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CarRentals.com / Car pickup place WRONG and won't answer the phone.

Timothy D Holmes, DC on Feb 25, 2017
I reserved a car to be picked up in Costa Mesa. The confirmation came back saying it was to be picked up in MIAMI, FLORIDA!! I called to cancel. Was told to call back in 5 minutes because he was with a customer. I called back getting an answer machine. Pressing 3 to cancel just put me...

ACE Car Rental / Refund for upgrade which I did no ask for but was forced to take.

Helen Sikorjak on Feb 23, 2017
I have reserved compact car through Expedia from January 31, 2017 to February 14, 2017@ ACE car rental for in Fort Myers, FL. Reservation read Toyota Yaris or similar compact for $224.87 total. When I came to pick up the car at ACE, was told by counter agent that they do not have compact...

Green Motion International / Payment not received

jovlaeth on Feb 22, 2017
Dear, On friday 13 th of january, I rent a car with your company in Trapani. When I had to pay my deposit of 200 euro, I couldn't pay with my credit card, so greenmotion informed me to pay with bancontact (with a higher insurance rate). When I returned the car, greenmotion told me that the...

Economy Rental Car / On Trac Rent A Car / Rental car

RiaB on Feb 21, 2017
On 2/11/17 I arrived at Miami International airport to pick up a car I rented from Economy. There were no signs where to pick up and no busses with Economy on them. I called the number on my reservation with out much success. Finally found someone who pointed us to where the bus would...

Hertz Car Rental / Unauthorized credit card charges

Kathy Cruz on Feb 21, 2017
Hertz car rental booked thru AAA Auto Club for a compact car to be p/u at west Jericho in Smithtown NY. After we return and paid for the rental my Credit card was charged over one hundred dollars for a traffic infraction. Since we did not incur any tickets or toll problems we refused to...

Hertz / Customer service

Latonya Parnell on Feb 20, 2017
I reserved a rental car almost a week before my reservation I was then called the day of the reservation to tell me they had no cars available for me an they will call me at 12pm which I never received a call so I then I called them after work about 2 hours before my pickup time they tell...

Economy Car Rentals / Money withdraw

Majdi AlBath on Feb 20, 2017
Good morning i tried to rent a car on 14/1/2017 and paid by my credit card a down payment of 41.50 eur. You couldnt get me my required car and no booking was made.This morning i found out in my bank statement that 41.50 eur was withdrawn from my credit card on the 18/1/2017. My name i...

Economy Car Rentals / Overcharge

Zvi Vallik on Feb 18, 2017
Dir Sir/Miz, I have rented a car for January 19th-22nd - voucher number 2944542. I paid 65.93 Euro to you (receipt No. 2592545), and on the voucher appears the amount of 66.32 Euro to be paid at the rental desk. I got a message that I was charged by my credit card 101.44 Euro. I have...

Priceline.com / Economy car rental company

Wasim Chaudhry on Feb 17, 2017
The worst experience I have ever had sameer with others who did or didn't get their rentals for them. Their shuttle would bring the clients from the airport and line up for 2 or more hours as my flight arrivedo at 10:50p. And I got their in 30 mins as its away from the airport.waiting in...

National Car Rental / Poor unethical behaviour

Poor Poor Business on Feb 16, 2017
I had made a reservation on January 8th, 2017 (Confirmation Number: 1232600579 & Emerald Club Number: **********) for a Orlando International Airport pickup and drop-off (9th of February through 15th of February). It was unfortunate to experience an untrained checkout staff at the vehicle...

Hertz / Hertz on indiana ave in riverside, ca

Kelley Mak on Feb 16, 2017
HertzCustomer beware! Went to just pick up a friend yesterday, at first I passed up the driveway, there was only one entry and one exit. Upon entering there is absolutely no where to park... And it's a one way driveway on a very large and busy 4 lane street. There are no signs anywhere to let...

Hertz Rent A Car / Billing

Stacybaby on Feb 16, 2017
I returned a car on 2/15/17. When I arrived there was no one in the office this was at 9:30 am. I waited for about 20 minutes for some one to show up. When she did she was rude and barely talked to me. She asked me if I wanted to have the amount billed to the card on file or to a different...

GrabCar / GrabTaxi / Your software on bookings

Global Air on Feb 16, 2017
I always use Grab services, however, everytime I make a booking the address i am typing is not accepted or could not be found. I have to encode the nearest place to where i am. It has been such ever since, until last wednesday, your driver is pissed that i entered the wrong street. Please...

National Car Rental / Unethical behavior/racial discrimination targeting

197706 on Feb 15, 2017
I have been a National Emerald Club Executive Elite customer for quite some time now. Over the past month I have been renting a vehicle out of the Chicago O'Hare airport location as I await my new corporate company car to arrive. With that being said, I have never been treated so bad...

Economy Car Rentals / Insurance

YoDaddy on Feb 15, 2017
This Orlando company quoted me a month car rental through Rentalcars.com for $437 but when I arrived after a long flight from Seattle they required that I have my ins.declarations page and ended up charging me $954. I travel for business 2-3 weeks a month and have never had to show thi...

CarTrawler / No show at airport or hotel!

Hazel Fleming on Feb 14, 2017
I booked and paid in full for a return car from Phuket airport on 25/12/16 and return from hotel to airport on 04/01/17 and no car turned up at either venue despite receiving text messages from them telling me where to wait ! I waited at the airport ... no car I called the telephone number...

Green Motion / Car damage

salah bioglou on Feb 14, 2017
Green MotionMy name is Michael Lamidis, from Cyprus. I booked a car through you to green motion company. Suppose to pick it up from Heathrow airport, but when we arrived at Heathrow, I discovered that I have to take a bus to holiday inn hotel to pick up the car from greenmotion. Anyway, I took the car...

Hertz / Unauthorized credit card charges

TIna Ashworth on Feb 13, 2017
I rented a car on 12/12/16 and nothing was explained to me at all especially about tolls or the policy, the guy was very quiet and didnt really speak until he handed me the keys and the only thing discussed was the walk around for scratches prior to driving off. I turned the car back in on...

Enterprise Holdings / Customer service

DeanaP1 on Feb 13, 2017
The manager (Stephanie) at your Oak Grove, Kentucky location at 16524 Ft. Campbell Blvd. was incredibly rude both at pick up and return. When I addressed her about my concerns she told me"I wasn't the only person in the world. " I rent a car about 20 times a year. This was hands down the...

Europcar / Overcharged 1677 us dollar, 5 days, in tromso norway car rental

Wally Yang on Feb 12, 2017
EuropcarMy confirmation No: 1051932820 First, The europcar's stuff made a mistake, gave me a wrong page for booking, which is 10495311252 . Everything wrong on this paper . But when I was leave the airport, they changed it and make another authorize on my card . I called them, They said gave me a...
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