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Car Rental Complaints

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Hertz / Roach infested car rental

MillieCorrea on Aug 18, 2018

HertzI arrived in Tampa Florida airport for a much overdue vacation with my family. The hone we rented was located over an hour from the airport. I had rented a vehicle with Hertz and paid in advance. The suv was picked up and we heading to our destination. We stopped at Walmart to do food...

Careem Networks / Abuses from Captain

Noman ali Studios on Aug 18, 2018

Dear Careem Team! I would like to share my today's bad day with careem captain, I booked a careem when i asked him to get receive me he said yes, but his moving was not started since i waited 10minutes, after a long time when i call him he said that he just crossed my point and gone away, he...

Cartrawler / I arrived for the car I rented and they didn't have it available n no car similar to the size I needed for me and my family

foxlover gamer 11223 on Aug 18, 2018

My name is Jesus Celedon Reserve # MX996906760. I am not happy with the service this company has given me. I arrived to Guadalajara June 14, 2018, I went to MEX car rental, the location to pick up my rental, the person who I spoke to at the location confirmed that they didn't have the car...

National Car Rental / untrained staff argued with me while returning the car rental

ShaanZ on Aug 18, 2018

Date : 08/18/2018 Emerald club #707530865 I had a rental this week from 8/13-8/18. While returning the car, the staff said he couldn't find the records and asked for paperwork. As national give no paperwork during the rental, I said I have none. he started arguing with me and kind of made...

Europcar International / Fraudulent 200 Euro charge for "damage" RA 6033516087

CKeywood on Aug 18, 2018

I rented a car with Europcar from Ibiza airport through the Easy Jet website. When I picked up the rental car at 00:25 on 10th Augusrt I got a really hard sell about taking their insurance the cheapest of which was 20 euros per day. I said no, but was told to be very careful because...

Olx / Rent a car

Bestoso on Aug 18, 2018

I cannot get to rent a car as OLX will not open. I have registry over and over and it will not let me in. I see a rental and it does not open to talk . I put in my E mail: phone number 09451154967 and my password and it repeats the secession over and over. People are...

Enterprise Holdings / Car rental and false damage claims

semper on Aug 17, 2018

COPY OF LETTER TO ENETRPRISE: Good afternoon Chad, I'm sending this email as a follow up to my previous vmail message this morning. First I want to say that this vehicle should have been pulled from your rental fleet and not rented out. My daughter and I were lucky that we did not get hurt...

Hertz / Rental Car Service

Sktzo on Aug 17, 2018

Have never been so irritated, angry or outraged as I was trying to rent a car at Detroit Airport Hertz. Arrived by bus at reservation counter to be # 25 in line. Only two Agents, slower than slow. Having now after 25 minute I am #3 in line when I was pulled out use the interactive phone...

Rynair / Carhire

Ladybradyz on Aug 17, 2018

I recently booked carhire for Dublin airport but wen I got there man told me I disnt have car to pick up there after gettin up on email he said car was in diff country in karkow Poland I booked flight an carhire at same time . Since cudnt get through to rynair at pick up at airport my...

Easy Car Rental / No refund after cancelling reservation

Nhat on Aug 17, 2018

Easy Car RentalI booked to rent a car from Euro Car via Easy Car's website. When I came to Euro Car to pick up my car, Euro Car confirmed the car I book which was not available, but I still be got charged $100.36 Aud although I did not hire any car ( reference no: 17321541, confirmation no...

Yanir Gat / Lost mobile phone at Geneva

Yanir Gat on Aug 17, 2018

Dir Sir, I forgot a mobile phone an hour ago, at Geneva airport when returning a rental car No. AI 53117. Talking with Bonoait for the Europcar desk, they approved founding the phone, when I completed all security admins. Can you deliver the device to my home address ? I got an email...

Car Rentals / Car hire at London Stansted airport in 2016

Lubos Sadek on Aug 17, 2018

My name is Lubos Sadek, we rented car from you in 2016 at London Stansted airport in 2016 via Ryanair. -whist we waited for car to be available to us I several times requested you staff about toll fees in UK and was tolled there are not many. In case we are charged fees will come directly of... / car rental

Neda48 on Aug 17, 2018

Very bad service!! Avoid these people as they take your money and run with it! We hired a large car for 7 and paid for it but upon arrival at a busy French Airport were given a smaller 5 seater car and were charged an extra 20% more!! Worst part was that the car was a downgrade and we were...

Europcar International / damage charges with no description

Jonathan Matt on Aug 17, 2018

Towards the end of June 2018, we landed at Merignac Bordeaux airport and picked up our Europcar rental. We drove to our Bordeaux hotel, had a great next day in the city, but woke up the following morning to a flat tire. I changed the tire and drove back to Merignac. "Full tank, no damage"...

Hertz / hertz fairport location

Kellyhey on Aug 16, 2018

Last week I was going to rent a car. Thank goodness I called Wed. 8/8 to confirm the reservation as they did not have anything on file. They connected me to Chris District Manager, he could not help me. Today 8/16/18 I was going to try and rent again. I have a mother who was at the service...

GoldCar Rental / private car hire

GaryDS on Aug 16, 2018

I rented a car between 2pm on July 26 and 2pm on August 7 and returned it early, on August 7. I have since been charged 80 euros for 'late return'. This is not true, and I have a breakdown information form (for a flat tyre had) signed, dated and timed by staff at the Rome office, proving...

Orbitz / defected car

Maggie Niesciur on Aug 16, 2018

OrbitzThe rental car I was given was defected. One of the safty control light was on. Once I arrived at my destination the car was not moved due to questionable safety of the car. I have contacted Fox Rent a Car in Krakow airport, about the existing problem.I was told to fix it my self. The...

Centauro car hire Valencia airport / car hire

Hobbs alan on Aug 16, 2018

I bought car hire through Ryanair for a car in Valencia airport Centauro car hire.I filled the online form correctly adding that I was 75 years old which changed the price but I was still happy with the price. When I arrived at the Centauro desk I was told I had to pay another 70 euro...

Thrifty Rent A Car / MSP Car Rental Blue Chip Member

Peter A Edwards on Aug 16, 2018

Thrifty at MSP airport does not treat Blue Chip Members with respect and they do not honor the wild card. For a wild card they say that the managers only provides a compact and that is what wild card means at MSP airport. Thrifty also tells people they have 48 hrs to rent the car if paid...

Budget Cars (Ottawa) / unethical behaviour/booking no ca884953160

penci on Aug 16, 2018

Car hire from ottawa aiport from 24th july to 8th august 2018 - budget cars) When we were picking our car up we were asked by the supervisor if we would like to upgrade our vehicle, we refused but he pursued this offer vigorously. We did not accept his offer. We were then asked if we would...