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Car Rental Complaints

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Priceline.com / car rental

Pr
Priceline Scamed Me on Jul 27, 2017
Priceline.comPaid for a car rental through Priceline for $142. Then later found a lower price for $107 through the same website. They refused to pricematch because THEY couldn't find the lower price and told me I already had the lower price. I offered to send the link and told me they needed to find it...

GoldCar Rental / ripped off

Co
colinanddi on Jul 27, 2017
I booked a holiday to Corralejo, Fuerteventura which didn’t include transfers, so I was just about to book my usual route to Corralejo from the airport by coach. A friend said that car hire is cheap so I checked it out on the Expedia website and sure enough it was £11.49 for the 10 days through a...

CarTrawler / car rental

To
Tom Vermeeren on Jul 26, 2017
I cancelled a car hire, which I arranged through your company. The booking reference was AU732936080 for a compact car to be picked up and returned to Maroochydore airport in Queensland. The supplying company was Argus Car Hire, who confirmed the cancellation on 26th July via e-mail. Payment...

Advantage Rent A Car A Hertz Company / hertz

Ja
Jax26 on Jul 26, 2017
This is the first time using Hertz/rental car service. I searched and searched for a good deal. Once we arrived in Seattle to pick up the car. They said we cannot use my mom's credit card since she is not the driver. The original price on my first reservation is $398.74. Since we cannot...

Aeroplan.com / trying for over 2 weeks to rent a car via your website

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Véronik Ménard on Jul 26, 2017
Hi, I have been trying to book a car using my points online for over 2 weeks. For some reasons, at the end of the checkout, the system won't allow you to ''checkout'' and complete the transaction. I called 2 times and spoke with their IT support. I tried on 6 different computers from...

Goldcar Rhodium / admin fee for parking ticket paid the first day in tarragona to the city and reported on car return to goldstar barcelona

Ne
nelson kieff on Jul 26, 2017
Thank you for having relied on Rhodium when you hired a vehicle under contract No. 11430014 between 10/06/2017 and 20/06/2017. We are hereby informing you that the vehicle you hired was ticketed 1 time during said rental period. The above was received in email from Goldstar Rhodium and a...

Enterprise Holdings / enterprise rent a car

Ga
Gary Dodgion on Jul 26, 2017
On 7/05/17 I personally visited the enterprise rent a car office in Franklin NC 28734 and made a reservation to pick up a 15 passenger van on 7/17/17. The reservation number is 8c8kyw. A member of our group visited the office the 5 days before pickup to register as an additional driver...

Dollar Rent A Car / toll charges/admin fees

Er
EricH737 on Jul 26, 2017
Very upset I get a bill for $2 Toll and on top of that $60 for administration fees ($62 total). That is Highway Robbery!! I rented a car in HRL and never was I given any options for TOLLs nor was I ever told about any surplus charges on top of Tolls. I had rented a midsize car and when I...

Careem Networks / unlawful penalty

As
Ashhar Habib on Jul 26, 2017
Hello. I would please like your kind consideration upon this. On 15th of July 2017, there was a heavy rain in my city Karachi. After I got off from work I booked a ride from PC as temporarily I don't have smart phone. My email is ashhar.habib@gmail.com and my number is 00923323216915, you can...

GoldCar Rental / unauthorized credit card charge

Ma
Marianneene on Jul 26, 2017
Contract: 11988421 We arrived at. 23 the 10.07. In a very poorly illuminated P-Keller Personally was not helpful and not interested in a check of the car. I just had to sign. The staff only spoke Spanish to us and we had no chance to understand how we should handle the marks the car had ore...

Alamo Rent A Car / deposit not returned

Kw
Kwilson87 on Jul 25, 2017
According to your policy the car would be charged to my credit card and the deposit held but released as soon as the car is returned safely. I have been without $200 dollars for a deposit that was supposed to be released over a week ago. I called to speak with the rep and they told me...

U-Haul / fraudulent insurance scam

Jf
Jf-w on Jul 25, 2017
I rented a U-Haul truck a month ago and just received a letter from the U-Haul insurance company stating I damaged the truck and they need my insurance information. I did not damage the truck the truck was damaged when I rented it. When I dropped the truck off lady that inspected the truck...

Hertz / hertz at islip airport

Bi
bill conn on Jul 25, 2017
Called hertz for rental car with my union bctgm card #1800-654-2200 with a cdp# to rent a car on july 20th at 8 am untill july 23rd 12pm paid over phone 191.45. When i returned car at islip airport the employer informed me of a bill for over 700 dollars outraged at this for i paid the...

Avis Budget Car Rental / unauthorized credit card charges/misrepresentation

Ke
keith moffatt on Jul 24, 2017
Budget Rental Agreement No. 775255751 I rented a midsize car through Priceline for transportation while in Lansing, Michigan for 7/6, 7/7 and 7/8. I picked up the car on 7/6 and was given a compact car instead of a midsize car. Since I'm over 6 feet tall, the compact car was uncomfortable to drive...

Hertz / rented vehicle

Au
Audrey Dagilis on Jul 24, 2017
First I'm in Canada. I was in a car accident and through my auto insurance I recieved a rental from Hertz. I do not know which location. I have to say that I am completely 100% unsatisfied with the vehicle that was sent to me. It's a 2016 Toyota Corolla 24500 kms on it. I specifically asked for...

U Haul Moving & Storage at Hey 14 / refused to give me my change

Ms
Ms. K Wright on Jul 24, 2017
I rented a 20 ft truck Sunday morning 7/23/17 for a one way rental, about 75 miles away. It cost $173.89. I gave him $200.00 in cash. (2bills). He said that when I returned the truck at my destination, THEY would give me the change plus whatever miles that i didn't use. I asked him how...

Hertz / hertz cancel fee $50

Co
Corey Brown Shepard on Jul 24, 2017
They charged be $50 to cancel my reservations. Bookedthru Hertz again thru Hotwire. Poor customer service. Hertz confirmation # H3364625012. The customer service said she would provide a full refund. Transferred me all around while waiting to speak to a customer service manager. Cancelled in...

Hertz / car rental

Pr
Priscilla Adjei on Jul 24, 2017
I reserved a car at a location near my home today and they didn't come to pick me up as planned. They told me to take Lyft and they would reimburse me. I did that only to get there 10 min later to be told they had no cars. I was not reimbursed for the Lyft and had to take another Lyft to...

Priceline.com / car rental

Ta
Tammy Ditch on Jul 24, 2017
Priceline.comI booked two car rentals through Priceline in April 2017. I paid in advance for the car. When we got to Dublin we went to Budget and were never credited the amount I had already paid. They told us they would upgrade for free and we were charged 60 extra a day. They told us there was a...

Advantage Rent A Car A Hertz Company / poor customer service

To
Tonya Moore on Jul 24, 2017
Hello my compliant with this location at the convention center located in Baltimore. My main compliant is a lack of good customer service trying to rent a vehicle due to a accident this has been a nightmare, my first bad experience was the miscommunication with my bank card didn't have my...
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