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Car Rental Complaints

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Avis Rent A Car System / Avis Budget Group / Rental Car Deceptive Free Upgrade

Ron Conlin on Nov 18, 2017
After waiting in line at Victoria, BC Canada's airport for 25 minutes, I was offered an upgrade for my reservation. I told the lady I was not interested if there was an additional fee. She told me she would not charge me because I waited in line for so long. Once all the paperwork wa...

Avis Rent A Car System / Avis Budget Group / Customer Service continually beyond poor

lisa panariello on Nov 17, 2017
11/17/2017 Once again customer service down the drain. Why is it so hard to rent a clean, vacuumed, Mini-Van that does not have 60, 000 miles on it? And not some random car in the "same class" - according to you - that will not suffice - because we asked for a Mini-Van!!! Not a FORD FLEX. It...

Hertz / RUDE Eployee at Hertz

Mzzlissa77 on Nov 17, 2017
My boyfriend went to rent a car at Hertz through AAA because some girl had hit his car and he went there they didn't tell them tell him that he needed to have $50 on the debit or credit card so the girl that was working there and got rude they had already paid picked him up from the auto...

Hot Wire / Travel Services

Larry Hogan on Nov 17, 2017
Booked a "HOT DEAL" which is setup as non refundable. Car rental deal was not too good anyway but looking 2 weeks later I find the exact same deal on their website for $50. less. But your HOT DEAL is non subject to changes. They will not answer calls on these types of issues. Customer...

Alamo Rent A Car / Car rental - Fruad damage claim

Ravipat Mullijarupongs on Nov 17, 2017
Alamo Rent A CarI live in Thailand and traveled to Zurich, Switzerland between 19- 31 October 2017. So I reserved car from ALAMO with fully insurance for using in Switzerland between 19-31 October 2017 . This reservation was confirmed by website "easycar.com" and I already paid the rental fee by credit...

Goldcar / Overcharge

Graham2069 on Nov 17, 2017
Re: Goldcar Car Hire - Contract No: 12429916 Vehicle 7369JPR - Alicante Airport 08/10/2017 We reserved the above car through a UK booking agent "Do You Spain" and paid the hire charge of Euros 26.32 (GBP 25.13) through our Barclaycard credit card on 30th August. As you are aware when I...

Grabcar Malaysia / Bad attitude and irresponsible driver!

Alyce Ng on Nov 17, 2017
I use Grabcar service quite frequent. Yet yesterday for the first time I experience a bad service. The driver accept my booking and state there need wait for 5 minutes. Yet after more than 15 minutes he not reach and not even giving me a call and message. And I suspect he turn of data and...

GoldCar Rental / Cleaning the car charge . Ref 12790492

manc70 on Nov 17, 2017
Goldcar have charged me for a cleaning charge over in Spain at Alicante Airport. All cars have a vacuum after people hiring them!! This company I will never use again. They rip people off. After going online I have read so many complaints about them. They have lost my business from now...

LocautoRent / Debit without an invoice in a sudden

Chara Papapetrou on Nov 17, 2017
Guys, the same here! They have debited us 2x 48.80euro on the 6th November (we have rented a car on July), without sending us an invoice to explain the reason. They don't answer the phone, i'm going to send an email but i don't think something will happen or someone will answer to me. I lost...

Europcar International / service

ClaireMulherron on Nov 16, 2017
Europcar has disappointed me!!! I needed a rental vehicle for the duration of my car being in the panelbeaters. Two days after having the vehicle your Randburg branch ( where I collected the car) contacted me to bring the vehicle back as it needed to be defleeted (why give me a vehicle...

Advantage Rent A Car A Hertz Company / car rental

LorieA on Nov 15, 2017
I have rented from Hertz a couple times and I get a discount with Goodlife Fitness. It seems that the last couple times I had my discount taken away for what I think is silly. I have a credit card and my room mate is linked to it, when I booked on line I got a discount, but when I got...

Cartrawler / taxi - collection service

Hotstuff Herbie on Nov 15, 2017
I booked a collection from the Metropolitan Hotel to Dubai Terminal 3 Airport for 7:30 on Monday 13 November. After waiting 10 minutes, I contacted the call centre. I explained my problem, then told to hold on for quite a while, only to be told that they cannot locate the taxi. Therefore...

Grab Taxi / grab taxi services

Dr.Ajit Kumar on Nov 14, 2017
Sir, ON 14th November, I had booked a grab taxi and had received a notification to redeem 2100 points in exchange for a discount of 5 sgd ON my booking fare of 14 SGD from Benkoolen street to Parkway Parade.. I confirmed the same since there was a surge pricing of 14 SGD and boarded the...

Expedia / car rental customer support

Adriana Martinez on Nov 14, 2017
11/14/17-Rude customer service. Chloe, didn't answer my questions. She told me to "call" to get my answers. Then when I asked to speak to a supervisor, she had me on "hold" which was putting the phone down as I could still hear her and the other workers. The supervisor, Abby, was cluele...

Cartrawler / car rental

Brian J Sterling on Nov 14, 2017
Hi, My name is Brian Sterling and I tried to rent a car through you guys and I made a reservation over the phone. I was charged $174.04 and I wasn't able to rent the car because I didn't have a major credit card. I have rented from Dollar Rent A Car before and used my debit card without a...

ACE CAR Rental at Denver International Airport; ordered through Orbitz / customer service/bait and switch - unethical corporate behavior

Susan Weatherhead on Nov 14, 2017
November 10, November 13 First, after 20 minutes waiting for the shuttle van (others had already been waiting for 5 to 10 minutes), I called and was told that the vans only came every 45 minutes and I should wait another 20 minutes or so. Before I could finished my conversation, I was hung...

Enterprise Holdings / rental security deposit

Bintou Sacko on Nov 14, 2017
Hello, my name is Bintou Sacko and i have been cheated on my deposit security from enterprise on W Broad St in columbus ohio. I was told one thing and make me sign for another thing. I specifically told the stuff that I didn't want the extra coverage on the car because I have full coverage...

Avis Rent A Car System / Avis Budget Group / administration fees for speeding tickets

sandylee120 on Nov 14, 2017
I rented from Avis/Budget for a 7 day trip travelling in Iceland. Upon returning home, I found my credit card charged $100 CAD from them. Later investigation with my credit card company indicated they are related to 2 speeding tickets for 2 consecutive days which is $50 CAD per...

Cartrawler / referansenummer for bestilling: es813575800 bekreftelsesnr. 12655477

Bjørn Moe on Nov 14, 2017
I leased a car from your company at Malaga airport 30.10 - 06.11.2017. I received 4 invoices to my wife's and my Visa cards of a total of Nok 4 277.91. This was not in agreement with my booking details. Will you please clarify, and I will hold the payment until your response is received...

Easirent / my worst experience

Michelle Ross on Nov 14, 2017
It's the worst company I have ever dealt with! They promised to provide a great simple service, but I got absolutely nothing but a headache. I needed to cancel one trip by a rented car and they said: "no problem, we'll send you an email with a confirmation and you just have to use the link...
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