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Car Rental Complaints

Sort by: Date | Popularity / Car hire overchage and inaccurate infromation on pick up of vehicle

William Mac on Oct 21, 2018

Rental company did not have on line facilities to change dates of car hire, I called the car hire company and they changed the date to one day earlier and informed me the booking reference was the same. they did not make it clear that the rental company was different and my previou...

Hertz myrtle beach SC / Refund incomplete

Virginia Rehart on Oct 19, 2018

My name is Virginia Arehart. I rented the last car they had here in Myrtle Beach sc to attend a funeral in Va. I drove the car across the street. Realized it hadto many blind spots for me. I turned around and returned the car within 10 minutes. The man at the desk told me I would get a...

Careem Networks / complaint against over billing

Ali Abdullah Advocate on Oct 18, 2018

Careem NetworksHello, I used cAreem service GO today and received a Bill at my email. Which is as under. FARE BREAKDOWN Starting 110.00 Moving 71.89 Waiting (initial + in-journey) 67.50 Service fee 3.00 Subtotal 252.38 Amount charged PKR 252 Cash Now, the amount charged for waiting "initial ... / Sixt Rent a Car / unethical behavior

HadMo on Oct 18, 2018

Hi I had initially booked a mid size car for my Vacation from 14/08/2018 to 23/08/2018 in Holland (Amsterdam) through the Amsterdam airport location. The customer service lady at the counter had upgraded me to a car that was suitable for my family and it can hold 3 suite cases. great!... / Sixt Rent a Car / car hire

Hortic47 on Oct 18, 2018

Hired a compact car from Dublin Airport, registration 171D40409. No instructions or help with controls provided despite stating I had not driven a hybrid car before. Was told someone would show the controls but just given keys and told where the car was. It was not in the place stated and...

Unknown driver provided by ur agency's / 6 life on risk due to unknown driver provided.

Bivashsaha on Oct 18, 2018

We have booked a trip for Delhi Mathura drindaban Agra Jaipur. For Delhi some how we have seen. Ok For Brindavan, driver don't know the root. We have west huge time to reach. Even driver drop us 1 km before Prem mandir to save parking Rs100 We have not able to visit Mathura due to unknown...

Cartrawler / car hire

jayne marsden on Oct 18, 2018

I have posted a copy of my email to you regarding my complaint, it has been posted recorded delivery so it will have to be signed for at your end. I have emailed you several times with no response whatsoever. my cartrawler reference is [protected] and my name is jayne marsden the email I have...

Hertz / rental fee pre-paid with an confirmation number but no car available when we arrived at the store

Wenyao Yu on Oct 17, 2018

Oct. 1, 21018, we booked a car from Hertz located at 17610 102 Avenue, Edmonton, AB. We paid in advance and got an confirmation number (H80604822A6). When we arrived at time (Oct. 16, 2018 before 6pm), we were told that there was no car available. The front desk people did not apologize or...

Grabcar Malaysia / bad customer service to both rider and driver.

Mr. Bob the bob on Oct 17, 2018

I am both a rider and a driver for Grab in Malaysia and I can honestly say that this company lacks the human aspect. There is not much point in calling their customer service because they cannot answer anything other than what is in their brochures. I am a consistent 5 star driver ever...

Year / enterprise fraudulent debit hold

alana winner on Oct 17, 2018

This is like an unfunny Seinfeld episode. They take the deposit, but they do not give it back in a fair manner. I am planning on calling the fraud department of my state's attorney general. I called my bank the day after my $160+ deposit from my debit card was due back to me and had not...

Hertz Rental / rental agreement

Mark Lafountain on Oct 17, 2018

Failure to disclose all information at the time I was signing the paperwork. Was just informed that I had to authorize a full payment of the rental car on top of the security deposit. I will never rent from your company again. I was told that when I rented the vehicle only needed an...

GoldCar Rental / not notified about extra charge to card

ColFog on Oct 17, 2018

I hired a car off goldcar (regrettably) in Alicante in from 18 June to 29 June 2018. There was a small scratch on the front of the car on pick-up, which was smaller than the notifiable size of reportable damage on the handout i received at the desk. Nevertheless, i took a photograph and...

Green Motion International / car hire (katowice airport / poland)


Green Motion InternationalHi there, I have a problem with Greenmotion Car rental service in Poland/Katowice and would like to raise an official complain. I received an email (please see attached picture) saying that they will pay back my deposit, however it's already two weeks and I haven't get my money...

Grabcar Malaysia / bad attitude grad driver (pmf 8115)

Leong3309 on Oct 17, 2018

Grabcar MalaysiaDear Grab Management Team, We would like to make a complaint on the attitude of the grab's driver that today we had met. His name Khor Chin Han with plat number PMF 8115 (Perodua Axia). We booked a grab car around at 2.55pm, and this is the time with heavy rain. Honestly, we had 4adults ...

Grabcar Malaysia / incorrect pn location

Fadri on Oct 17, 2018

Grabcar MalaysiaI have received a job which however the passenger has put it incorrect location. I have try to called the passenger and ask about the correct however the passenger did not respond it and atvthe same rime the passenger has cancelled the trip with unreasonable reason. Append below detail...

Thrifty Rent A Car / scared into added services plus unmaintained vehicle

chris-p1957 on Oct 16, 2018

1. We arrived on Sept 17th at 19.35 after a 10 hour flight from England, very tired and needing our hotel. The lady who served us scared us into taking the Toll Charge extra for $187.40 saying we could accidentally drive though a toll and that we would be charged a fee by them of many...

Hertz / rental had all kinds of lights come on

Casey Biggs on Oct 16, 2018

I called the hertz dealer this am regarding the lights coming on. Mind you I am 35 weeks pregnant with twins. I picked up the rental 10/15/18 because I had been involved in an accident. They made me drive the unsafe vehicle back to them in order to swap it out for another one. When I get...

Grabcar Malaysia / pemandu grab cancel padahal saya dpt maklumat pemandu sudah sampai


Grabcar Malaysiasaya memesan grab untuk dua destinasi untuk ke unimas da airport kuching. maklumat yg diberi kpd saya bahawa pemandu sudah menunggu dan akan di cancel jika tidak tiba ditpt menunggu dlm masa lima minit. kemudian driver hantar message sorry tak dpt menghantar tanpa membuat pembatalan di...

GoldCar Rental / car rental booked at marseille airport from 8.10.2018 to 15.10.2018

Anne O'Dwyer on Oct 16, 2018

I booked a Fiat 500 or similar for 8.10.2018 to 15.10.2018 via the Ryanair website. When I arrived at Marseille Gold Car office I was told by the Gold Car employee, Franck Emeresse, that I would have to take out their package in addition to the €77.48 I had already paid. Their package would...

GoldCar Rental / unethical behaviour

Woody17P on Oct 16, 2018

Hi, I have just returned from a family holiday in Tenerife and can assure you that nothing has changed with Goldcar Car Hire as I have just been scammed. I booked a hire car on line from Goldcar through an agent called ET Car Hire. I made sure that I paid for the full insurance package...