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Beauty & Day Spas Complaints

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Massage Envy / Billing and Customer Service

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Suzanne721 on Nov 16, 2018

I joined the Massage Envy in Fredericksburg, VA. After my therapist left that facility, I did not find another one that was a great as him so I did not attend anymore on a monthly basis. My issue is however is more serious then the lack of an appropriate therapist. My issue is security of...

Wish.com / service

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Sonam Bhosale on Nov 14, 2018

I ordered 3 items it has been 2 months and I have still not received it whenever I try checking it online they say if it's not delivered contact us after 30 days it's really bull [censored] if u were not able to deliver the order why u took now no where I see they say refund ur money what should...

Masseurfinder.com / massage

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Jschep on Nov 13, 2018

Masseurfinder.comI had a massage last night and it was a 4 handed massage that was supposed to go for an hour. First, they had me pay them in advance (320/hr for 4 handed) then only massaged me for 30 mins. I left because I felt very uncomfortable since they jerked me off (I didn't know that was going to...

Massage Envy / memberships??

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a##c on Nov 13, 2018

This Massage Envy was in Raleigh, NC (Brier Creek). I just learned a about a week ago that my wife's membership was cancelled last Jan-Mar2018 (depending on who you talk to). Her account had the same credit card and phone number as mine, but my account wasn't cancelled. This was only two...

Regis Salons / The Beautiful Group Management / can’t get product refund back

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Angry about incompetence on Nov 10, 2018

I bought a Moroccan Oil Moisture Repair in October 2018 at the River Valley Mall in Lancaster Ohio. The manager promised refund if it didn't work. When I took it back the girl there had no idea how to do a refund on the register. When I went back two days later, the other lady there also...

Kiehl's / bad service in sa cape town

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jamgol on Nov 6, 2018

Dear Kiehls SA I am one of your clients that have been with you for long. I am Canadian so I use to be Kiehls Canada supporter but now I am staying with my husband here and I buy from you in cape town. I am writing this email as I am very upset about the service kiehls in cape town Sa...

Massage Envy / Changed my appointment without a call to let me know

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Matthew Black on Nov 2, 2018

I had a 90 minute massage booked for today at 10:00am. I am a firefighter and I work a lot. The days I'm actually off, I usually have a lot to take care of so I had my day scheduled around this 10:00 massage. As most firefighters, I have a really bad back. Getting a massage or 2 a month...

Sorbet Group / price charged

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Nunu79 on Oct 30, 2018

Yesterday my daughter who's 11 years old had a Sorbabies Pedicure done at Glenvista Mall and according to the price she falls under 12years but I was charged for the Under 19 Sorbabes treatment. I really don't understand why I was charged R210 coz the menu says Sorbabies Pedicure is R85...

MetroDeal Holdings / white palace spa

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Rhodora co valenzuela on Oct 30, 2018

MetroDeal HoldingsI felt na porke metrodeal discount kami less priority kami. Na kapag pare serve d na kami last week and they confirmed YES with our schedule 5-6:15pm today. Then I asked kung kaya ireshed ng 8-9:15pm kaso may client daw sila ng 9pm. So sabi ko OK lang. Thanknu punta na lang kami ng 5pm...

Massage Envy / no service. I was sent away and charged $50 cancellation

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Anita J on Oct 23, 2018

I have been a member of massage envy for over a year and rely on my massages to keep we working. I recently moved to a new location and contacted the nearest location and made an appointment. That location was the Country Club plaza in Kansas City on Oct 20th at 6:00. I was 10 minutes late...

Supercuts / highlights

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AprilB32 on Oct 22, 2018

I went to Supercuts in Morristown on Friday October 19. I went in asking for full head blonde highlights. Which I have gotten at that salon before. I was told that would take her to long to put full head highlights in my hair, that we can do a balayage because it would only take 45...

Bath & Body Works Direct / candles

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Jewels74 on Oct 21, 2018

I went to the store today 2 get the deal of the buy 2 get 2 free on the candles they was out of my favorite candle. So I walked around the store and found 4 I liked. The worker I'm assuming is the manager was a little mean and said I couldn't buy the candles and to just set them down. I'm...

Fantastic Sams Franchise Corporation / haircut and style

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Crazy experience on Oct 20, 2018

We went to Fantastic Sams in St Louis at Concord plaza, where they cut and styled my daughter's hair. Right before us the same stylist, Carmen, styled a girl hair for a wedding and she charged her $14 (no hair cut or wash). She charged us $45. I was surprised but did not say a word. I...

Daraz.pk / Faulty

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Aleeya Talpur on Oct 23, 2018

Daraz.pkMy friend ordered the hair removing machine for me as I previously said that it is not working.i I inserted the battery swirchr d it on but it didn't work I changed the battery but still the same result. Thou you people didnt give the battery as it was written on the box "battery...

Massage Envy / facility in ann arbor michigan

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Michelle Marie Murdoch on Oct 15, 2018

I had a membership at Massage Envy in Ann Arbor, Michigan, located on Plymouth Rd. It has since closed and I still have 3 hours of service that I paid for. The nearest spa is 30-45 mins away and I don't know anyone there. This is NOT convenient! I would like to be refunded $195, for my 3...

VGMediSpa / laser treatment bikini area purchased through groupon

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Ana Maria Buzatu on Oct 15, 2018

Hi there, My name is Ana Maria Buzatu . I am a Nurse working for NHS. I have purchased through Groupon the laser hair removal treatment for bikini area. I have had one session in Richmond branch, that didn't last more than 10 mins all together when in fact one sessions should be 15 min...

Allstate Insurance Company / auto insurance

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Jeffrey Fisher on Oct 13, 2018

Allstate Insurance CompanyMy name is Jeffrey Fisher of 115 Byers Ave Portsmouth VA 23701.I am complaining about a recent accident on 08/11/2018 that I was involved in. I have been with Allstate for over 30 years without any issues whatsoever. The accident was not my fault and the person that hit me was ticketed for...

SmartStyle / I am an employee

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Carmon Boykins on Oct 13, 2018

SmartStyleI am being bullied by the manger and district manger of salon 331 They have cut my hours trying to force me to quit this has been going on for about 5months now. But I won't leave because I enjoy working in the salon. They have wrote me up about things that wasn't true. Trying to scare me...

Sorbet Group / I am complaining about service at sorbet farrarmere square dry bar

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Lorna Chetty on Oct 13, 2018

I am a regular client at the dry bar at Farramere square and recently I am not happy with the service by Vanessa. She is very unhelpful and very abrupt. I rather speak to one of the stylists when booking for my hair because she always cannot assist you with what you require. Today I felt it rather...

Costway / portable manicure table

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Kamyah Peterson on Oct 12, 2018

CostwayI received my table today. It appears that the bottom right leg was attached at the time but became detached and was put in the box. The leg is supposed to be stabilized with 6 screws but only 4 were in the box. Also as shown in pictures below there is damage to the right corner on the...