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Beauty & Day Spas Complaints

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Massage Envy Sarasota, FL / Charged me when they were not supposed to

Upset with Massage Envy on Aug 17, 2017
Massage Evy at 4037 Clark Road, Sarasota, FL 34233 was horribly rude to me over the phone and charged me for a 90-minute massage session that I never had. Reading all these other complaints, my own bad experience, and a dirty set of sheets, has made my decision to cancel my membership. The...

Hydroluxe / charged without purchase two products

Yohanys on Aug 17, 2017
I purchase the first two samples for $ 5.08 and $6.38 and was ok to charged my credit card, but I never purchase anything else and you charge me for $ $130.44 plus $130.92, please remove it immediately because I never order anything. This is unacceptable. Yohanys Skin...

Sephora / very poor service

Paula_0011 on Aug 16, 2017
Sending products to customers that has broken seals, after two replacements, they still sent me one with a broken seal. How can this possibly happen? This wasted so much of my time and have stressed me out so much. What a complete nightmare to deal with them! Paula Hernandez 1:22 PM (9...

Beauty Saloon / sim complain etisalat

Modus operandi of frauds on Aug 16, 2017
Hi i took the sim in month of april 2017 from a philino lady in karama near sunrise city supermarketin a etisalat stand outside.she told me 3 months is 150dhs package.But the message 1 month message in my mobile 569aed bill.I had complain to nazier the srilanka guy in burdubai office.3rd...

PetSmart / terrible customer service!!!

Rita Wesley on Aug 14, 2017
I received the worst customer service at Petsmart in Killeen, Texas at the grooming saloon. I spoke to an associate about the mistake they made by shaving my dog after I took him for a simple grooming, nail trim and teeth brushed. This was after I waited over 2 months for my dog hair to...

Massage Envy / unauthorized credit card charges

jennifer pittmann on Aug 14, 2017
Massage EnvyMy name is Jennifer Pittmann. I had a membership with Massage Envy at the Gilbert Gateway location.  I received a notice that it was going to be closed. I received a letter that stated as of 03-01-17 my Massage Envy Membership was transferred to the San Tan Village. I tried that location...

Bank Islam Malaysia Berhad / service

Insyirah on Aug 13, 2017
Im made a 3x transaction using my debit card on 23/7 which amount rm 234 each, Straighly i made a report regarding the incident to BANK ISLAM, so they can do something about the transaction. Told me need 14 days working days to process. So every 2-3 days i contact bank islam to know the...

Massage Envy / cancellation

Teadra on Aug 9, 2017
I am active and faithful member of Massage Envy. I love my services. However, I finished college and until I get back on my feet I moved back home. My hometown does not have a Massage Envy in range. I called to see how to cancel my services. I was told to bring in my drivers license to...

Massage Envy / unauthorized charges/failure to return calls

SharonCcc on Aug 9, 2017
San Toh, This email is in regards to two overcharged drafts for my Massage Envy membership; one on July 5, 2017, the second on August 7, 2017. Beginning in May of 2017( the 25th), I initiated the process of cancelling my membership. I was directed to a Jamie Keaton in Houston...

Tan Your Hide / will not cancel membership, even for medical reasons!

Ryane Helder on Aug 8, 2017
I recently had a large chunk of skin surgically removed from my torso, because it was severely pre-cancerous. It was an emergency procedure that I had to get done the same day we discovered it, that's how bad it was. It was very traumatic. I went to the Aurora/Cornerstar location of Tan...

Mamadues / massage

Mona85 on Aug 7, 2017
Hello I placed the ad to generate business for My Spa and it was taking down be Community the ad was$15 it was supposed to be up for 3 hours it wasn't even up for an hour and you guys took the money I would like the money returned or credit my account with the back page page​ credit my thi...

Hydroluxe Beauty / unauthorized credit card charges

Heather Wheeler on Aug 4, 2017
I order a free trial sample that could be returned within 14 days from the order date. I received the product after the 14 days expired and then they charged me Aug 03, 2017 MAJESTICLOOKTODAY.COM 7026660473 WA Foreign Currency $124.93 I phoned them and they said they could not refund the...

Groupon.com / massage therapy

crystal3224 on Aug 2, 2017
I purchased a groupon through Northgate Massage Therapy & Spa for a 60 minute Swedish Relaxation Massage back in May of this year. I've made several attempts to schedule an appointment with no luck. I only get a voice mail which i have left my number with no return phone call. I've emailed...

JCPenney / salon

MichelleSpringfieldMO on Jul 28, 2017
I came to a 4 o'clock appointment at the Jc Penney salon in Springfield, MO. Today, 7-28-17 and was told by Brittany that my appointment was not scheduled until tomorrow. I explained that I was certain the appointment was for today, and that when the appointment was made, the young lady I...

Backpage / didn't receive credits using best buy gift card

Kim Kelley on Jul 28, 2017
I have been using Backpage since 2012 with not much difficulties. They do keep switching payment options, though, & now it's become extremely difficult to purchase credits. I ran out of CC credits yesterday July 26, 2017 & tried to purchase credits with a $100.00 BEST BUY gift card, to...

Blue Water Spa, Inc / unfriendly and hostile attitude towards black people

FightingBlue WaterSpa on Jul 27, 2017
I will never visit this place again. From the moment I walked in the door, I was given the cold shoulder and the woman at the front desk behaved as though she did not want to assist me. Well, first of all, I had an appointment. Secondly, I expected a smile and at least a hello upon entering...

Massage Envy / unauthorized card usage

A. Epps on Jul 26, 2017
A very shady company/business. Everybody who complained is telling the TRUTH! They continue to charge after your year is up, then give you a deadline to use your massages. The nerve to go up on my year contract. And almost never have available spots. The massages were excellent. But the...

Mckaylin Sfonis / morgan taylor react power manicure

Mckaylin on Jul 26, 2017
Mckaylin SfonisToday (26/07/2017) one day before my birthday I decided to go and have s power mani done at sorbet in tygervalley mall. I selected the react option as I was told it helps the product last slightly longer. About an hour after I had my nails done, the nail polish stated to peel from the side...

Ma'ati Spa / massage

Holly Maxwell on Jul 24, 2017
My mother purchased a deal for a 60-minute massage at Ma'ati Spa in Winston-Salem, NC for me for my birthday. When I went to the spa's website, it states that Groupon deal services need to be booked "a couples of months out" and that they can only be booked on weekdays, not weekends. They...

Massage Envy / charges on account

Amzel on Jul 19, 2017
I put a 3 month hold on my account because I couldn't find the time to go. They tried to charge my card after the 3 months but my card had been stolen and so I was waiting for a new one. I told the manager that I would make a payment as soon as I got it. Now, I am being charged for April...
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