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Beauty & Day Spas Complaints

Nail Palace at Junction 8 Bishan branch / nail treatment

MdmFoo on Jan 15, 2019

Caution!!! Nail palace - just last evening 14 jan 2019, I encountered similar unpleasant experience at junction 8, cheated & fell into their vicious trap! I made an appointment for a nail fungus treatment + class pedi & mani treatment, however the total bill came up to $2000 for these...

Sorbet Group / I am complaining about bad service

Skye Benjamin on Jan 15, 2019

Good Day I trust that you're well. My name is Skye I am currently living in cape-town South Africa. I just want to inform you that I'm very unhappy with the service I received just now at your store in promenade. It's not the first time I go to your store and the other few times I...

Massage Envy / membership cancellation

Sheehanjamz on Jan 14, 2019

I just sighed up for a membership for myself and decided to start the process of getting one for my husband. I signed up for my membership with my signature, my husband was not there so he never signed the contract. I never received a copy of my contract or was never explained the...

Costco Wholesale Corporation / Refresh Skin Therapy Fruit Acid 15% Gel Peel/Skin burnt after use

Neelam Vijay on Jan 10, 2019

I bought "Refresh Skin Therapy Fruit Acid 15% Gel Peel" from Sunnyvale Costco on Jan 8, 2019 and used it as per instructions given on the product. I see burnt tissue and back skin on my chick bone.Also I see lot of redness around my nose area after using the product. It is painful. Date of...

Costco Wholesale Corporation / refresh skin therapy fruit acid 15% gel peel

Neelam Vijay on Jan 10, 2019

I purchased this "refresh skin therapy fruit acid 15% gel peel" from sunnyvale costco yesterday (jan 8, 2019) and applied for 3 minutes. I got burnt marks on one of my cheek bone and it is looking really bad. Also I felt redness around my nose area after use. My skin is showing total burn...

Sorbet Group / service at mall of the south

Nathaniel Moonsamy on Jan 9, 2019

y girlfriend and family have been going to Sobert Mall of the South (One with the Dry Bar) for the longest time ever, I decided to join on the 24th of Dec 2018, To my surprise, the person taking the calls did not book the correct treatment and did not even inform us to who was having what... / shelly, the manager of planet beach in st. george, ut 84790 claims that I owe the company $70 in dispute charges.

KelseyB on Jan 8, 2019

PlanetBeach.comI have attached all of my text messages with Shelly (the "Billing Manager"). I've also attached the cover of my dispute form that I filed with my bank to show the time stamp. On November 15th I texted Shelly after trying to get a hold of someone over the phone numerous times previou...

Massage Envy / overcharging

Caren Kunda on Jan 8, 2019

To whom it may concern, I am a Massage Envy member and have been for several months. I was in for my first facial, a couple of months ago and was interrupted during my treatment, something about someone needing the steamer and they took it away. My second facial, same thing happened, so I...

Ideal Image Development / hair laser remove

piggy8686 on Jan 6, 2019

Bad customer service I have never experienced. I had my 4th treatment on 01/05/2019 for my laser hair remove at Ideal Image at 4343 N Oracle Road, Suite #189, Tucson, AZ: 85704. I signed contract for full package 9 treatments for my under arms and brizillian hair remove. My appointment wa...

Massage Envy / massage

Laura 1383 on Jan 5, 2019

Hi, I recently went for a massage in your Monroe, CT location! I have to tell you I've had many massages before and I am a certified esthetician's! First off the place lacks any atomsphere! The girl at the desk brought me to a area and handed me a pad she said I needed to complete .she said...

Milan Laser Hair Removal / hair removal for bikini area

MarjorieFreely on Dec 31, 2018

I went in for hair removal in my bikini area. I believe the administrative assistant (I think her name is Michelle) was drunk. I couldn't believe it. I waited so long for my appointment and she smelled of alcohol so bad. If the admin was drunk, maybe others would be too. I never kept my...

Massage Envy / transfer of massages/ gift card purchase

Rhonda Smith on Dec 21, 2018

I was charged for gift card purchases when I was under the impression that I was transferring massages. I never intended to buy more massages on top of the ones I already have. I was met with a very rude manager named Lydia when trying to explain the situation. She refused to resolve the...

B Squared Hair Studio / quality of your product is horrible

megaelli on Dec 19, 2018

I am a true lululemon lover and supporter and have always purchased my leggings from lulu because I knew I would get a pair of thick, good quality leggings. I am by no means a big women, I have a curvier shape but I perfectly fix into a size 8 lulu's. Within the last couple years I wa...

Massage Envy / original location refused to transfer already paid-for services and gift cards to new location.

Lance Nathan Johnson on Dec 18, 2018

My wife and I originally signed-up for membership at the Turkey Creek, Farragut, TN location. When I moved down to Texas we had paid-for $720 worth of unused services and had received a $100 Gift Certificate, as well. Over the phone the Turkey Creek location employees had told our new...

VGMediSpa / 6 sessions of laser and 3 sessions of cellulite

Marica p on Dec 6, 2018

My name is Marica I have purchased 6 sessions of lase hair removal and 3 sessions of cellulite I have done this booking 2 years ago and I paid £370 for all the sessions I only managed to have 2 of the cellulite and 1 hair removal session every time I am trying to book an appoint I am being...

Moi Mooi Spa / extremely bad service and refund

EJ1 on Dec 5, 2018

I registered the 09 Jan 2018, received membership the 12 Jan 2018. Had to cancellation due to unforeseen circumstances and send e-mail 18 Jan 2018 .Received an e-mail stating that my cancellation will go through after final payment and I replied that i have not used the facilities and the...

Arizona Attorney General / lazer away, 15147 n. scottsdale rd., su 123, scottsdale, az

Bobbi Law on Nov 30, 2018

I went into the business on Sept 21, 201, for an appointment. I was asked to sign up for a new promotion. I explained, REPEATEDLY, that I did not want my credit ran due to the financing associated with purchasing a home. She ran my credit anyway!! That is FRAUD!! I have contacted Lazer...

MindBody Online / front desk software

MikeSpa on Nov 26, 2018

We have been with Mindbody for more 3 years, and we are really disappointed with their service. They keep raising price constantly, recently by 50%, while service is really mediocre. Their software has lots of bugs and it takes months or sometimes years to fix it. I strongly discourage...

Clarins / gold star salon, la femme, farnham surrey

Ellabella556 on Nov 22, 2018

Good Morning, I'd like to complain about the service and treatment I received from La Femme beauty salon located in Farnham, Surrey. The salon advertises itself as a Gold Star Salon. This being my first visit to the salon I was appalled by the terrible service and treatment I received yesterday...

Ideal Image / 8th treatment - burned skin

Notforyou13! on Nov 20, 2018

7th treatment in my face. And 8th in my bikini. I could tell that the laser for my lip was much hotter than normal but it was one of the last treatments (7/9) and they tell you it gets worse as you go so I figured that was it. She gave me an ice pack staring my corners were a little...