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Auto Insurance & Loan Complaints

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Geico / Customer Service

Tweetie Dha Sweetie on May 24, 2017
I called GEICO to request a form called DL 123 for my son, who is in college in Greensboro, to take his road test to get his license. I was told, effective tomorrow, he would be listed as an active driver with a license. An installment would be due on June 8th for this coverage, 271.00...

Infinity Insurance / unauthorized changes to my policy

Ricky Luke Balboa on May 24, 2017
Dear Infinity I am writing to complain about changes that have been made without my agreement to my policy. My girlfriend - who lives in Switzerland and only visits me occassionaly here in Orlando - has been added as an active driver to my policy without my knowledge/agreement. Even...

State Farm Mutual Automobile Insurance Company / Car rental unauthorized charges

Brandie Jenkins Lynn on May 24, 2017
I had to rent a car due to a deer hitting mine. So State Farm set the rental up for me. I arrived at the Peachtree city location on willow way in Georgia. The manager Ty took my debit and info and rented me the car. Ok time to turn it in. Went in and gave Ty the keys she said oh you...

Progressive / Car insurance

Ben Radeamker on May 24, 2017
I changed my auto policy to Progressive based on the quoted rate I was given when I applied. After I cancelled my old policy, Progressive billed me for an amount almost double what they quoted me because I needed to provide proof of prior insurance. I sent in the proof of prior insurance...

Al Rajhi Takaful / policy cancellation & refund the amount

szagham on May 23, 2017
Dear Sir, I submitted all required documents through E-mail three weeks ago but i have not received any e-mail/Text containing Claim ID. I have been trying many times via call center to request them to please register my claim. I am not fully tired and fed up, I don't know whether I should...

Interstate National Dealer Service / extended automotive warranty service contract

MJLamb on May 22, 2017
In Feb of this year I purchased a used 2008 BMW 550i. The dealership offered an extended warranty through Interstate National Dealer Services (INDS, Inc.), I opted for the Copper Coverage Plan at $3000 up front price tag since it had fairly good coverage of most parts that fail on BMW'...

Progressive / roadside assistance

Ronni Rose Swanson on May 22, 2017
We called for roadside assistance. I told them we were between two towns on a major freeway. They wrote down wrong mile marker. The help couldn't find us. Estimated time=an hour. Didnt show. The dispatch told us the road truck probably went back to the shop. We called Progressive again...

Geico / roadside assistance

eakwar on May 21, 2017
geico kept my family stranded for more than 24 hours for roadside assistant that we pay as part of our insurance coverage. When we called geico and asked to speak to a manager, one lady by the name Ramona with ID 172032 came and spoke to us and promised that the has corrected all the...

XS Direct / xs direct scam?

adsluds on May 20, 2017
This company seems like a real joke. I have been on the phone all day to register a claim, but everythime I am on the phone on hold (For up to an hour each time) someone just disconnects me. Reading all the reviews online it seems like XS Direct is a bit dodgy. Just wanted to know how other...

Progressive / auto insurance

Rebecca Jones Bupa on May 19, 2017
Worst customer service. I received a email yesterday that our policy was cancelled. I called and was transferred from caller to caller. My husband and I are OTR truck drivers, our insurance agent helped us transfer to progressive a month ago. We paid 6 months in full. We thought we were...

Signet Financial Group (SFG) / service contract refund agreement

Mary E Davis on May 18, 2017
Purchased a Service Contract Refund Agreement from what I thought was Dolan Toyota in Reno Nevada. The nuance of it being a 3rd party provider and not Toyota was not mentioned. I, of course, did not read the fine print so shame on me. However, I never used the contract and am entitled to a...

Geico / auto insurance

Sunshine0826 on May 18, 2017
My car was stolen March 11 2017.. My car was found about 2 weeks later, GEICO claimed it to be a total loss... now it's been over 2 months and they have NOT paid my claim or fixed my vehicle. Going through"investigation process" bank accounts, phone records and they have NOT found...

Geico / auto insurance

Laurel81 on May 17, 2017
I've been with Geico for 6+ yrs. for the first time my policy cancelled. I hav had 3 major changes this past 2.5 weeks. Address change because we had to move. Policy change twice. Removed my son which then they sent me a cancellation letter and a week later I added my daughter. And...

Fsp solutions / Unethical behaviour

Drkewana on May 17, 2017
I have insurance for my car and household goods with santam. My underwriters is the company fsp solutions. My car, a kia sorento, was involved in an accident late afternoon on the 13th of april 2017. We reported the cases to the police and since it was the easter long weekend, I phoned fsp...

Progressive / claims agent

KeandraB on May 15, 2017
My friend was involved in an accident in my vehicle and because she didn't understand what to do she left without contacting police. Upon seeing the damage and hearing her side of the story, I contacted the other party's insurance company and filed a claim. He also filed a claim through my...

Geico / no one getting back to me

Amyschafer24@yahoo.com on May 10, 2017
I was rear ended with the other party at fault. Geico convinced me to use my own insurance to speed the process. The adjuster didn't show up until two days after he promised, then continued to try and tell me it was only cosmetic damage. I had to demand proof that the frame of the car wa...

Infinity Insurance / Not Helping with my auto Claim!!!!

Kap777 on May 10, 2017
I've reported a claim on Feb 3, 2017 Now it's May 10, 2017. And the claims department keeps giving me the run around I have called several times and they are telling me that it's ready to go and they where gonna send the check to the auto body shop, I've been waiting for 4 months and still...

Bank of China / well-assured refundable accident ins plan

Wee Ming Ong on May 10, 2017
Dear sir/madam, Cc: boc life, hk monetary authority, office of the commissioner of insurance I obtained an insurance product through the telesales of the credit centre of bank of china, the insurance product is called well-assure refundable accident ins plan. I am the policy owner ong...

Progressive / paid for full coverage when needed magically i don't have it anymore!

Vocal55 on May 9, 2017
Progressive is supposed to be the #1 auto insurance company. Yet when I filed my claim of a car theft. They completely did everything in their power to find loopholes and ways to NOT help me and be there for me. As if having your car vanish in thin air isn't enough. They did not give me a...

Maybank Auto Finance Kuala Terengganu / car grant obtainment after settlement

azahar on May 8, 2017
I have settle the remainder of my car loan on 11 April 2017 at Maybank Auto Finance Kuala Terengganu (MBKT). My car grant is in Maybank Jelutong, therefore require request from KT and process time before I can obtain it. Staff in-charge overthere said that all will be taken care off and I...
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