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Auto Insurance & Loan Complaints

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GEICO / After I cancelled my car insurance policy 1 week later geico is still taking money out of my checking account

Lt
Ltilton on Feb 21, 2017
On feb 14th I called in talked to a customer service agent. he cancelled my policy as asked and told me there will not be any additional charges, I explained to him that I have a direct withdrawal. he said that now that he is cancelling the policy there will be no more charges to my checking...

Ezone Insurance Services, Inc / Car insurance

Qu
Quameen Waring on Feb 21, 2017
This is the letter i received from this Company, not even on Company Letterhead final demand Regard to Invoice: Date Amount 02/21/2017 $100.00 The purpose of this letter is to notify you that despite numerous efforts to obtain final payment for your contract, I have been unsuccessful and must...

Swinton Insurance / Car insurance hidden clauses and charges

Da
David Lomas on Feb 21, 2017
I have just bought a car on finance and needed to purchase comprehensive insurance cover, I used my old car as part deposit for my new car, I didn't cancel the policy on my old car as there was just a few weeks left on the policy and one more payment, it was cheaper to pay the last payment...

Geico Insurance / Underwriting department

Gi
Giezy on Feb 21, 2017
On Tuesday the 21st of Febraury, 2017 at 10:14 I received a call back from Katie from the underwriting department of Geico. Initally all was well with the questioning until she started repeating the same question after I had already answered it. After already explaining myself and stating...

Founders Insurance / Bad customer service

Si
Siana Durrett on Feb 19, 2017
On Friday 2/17/17, I spoke with a customer service rep by the name on Luz, I was reporting my incident of a hit and run and severe damage to my car the rep luz! got irritated I guess and begin being short on the phone or stopped answering questions period, I'm on the other nd thinking...

DNA Insurance / DNA insurance

Ti
Tim Voce on Feb 19, 2017
Took out a policy on the 3rd Feb 2017 and paid £200 deposit on debit card.. 4th of Feb DNA informs me they cant add my son to the policy as he has a SIA certificate so I say cancel it then even tho said policy doesn't even start until 20th Feb ..they tell me it will cost £140. In admin...

Progressive / Customer service/doing the jobbi pay them for

Br
Brianna Farrow on Feb 14, 2017
Hello my name is Brianna Perkins. I wrecked my car a couple weeks ago and progressive is my primary insurance. There was an issue with the color of the paint that was used on my bumper when the repairs were done. Progressive refused to make sure the paint matched the rest of the car...

GEICO / Results of my Insurance claim

Cr
Crials on Feb 13, 2017
Dear GEICO Insurance Company: My name is Cornelius Rials, and on June 21, 2016, my wife (Julie Overton) was involved in an automobile accident. What she experienced from GEICO in the month preceding the accident was literally a nightmare. She was assigned an adjuster that did everything...

Direct Buy Auto Warranty / I paid in full for warranty now company out of business due to unethical behaviour.

Be
Belitha Kirui on Feb 13, 2017
On 07/18/2014 I purchased an auto warranty which is not due to expire until 07/18/2019. I just recently found out that the company went out of business and I'm requesting a full refund of $1800.00 since the company never did any repairs on my vehicle. Direct buy auto warranty also ha...

XS Direct / Never able to get to speak to anyone

Ke
Kerry85 on Feb 11, 2017
Hi I Have been trying for two weeks now to sort out a full payment to xs Direct but no one ever answers the phones, I am a new driver and a claim has been put in for whiplash without any investigate now I have to pay £2230.09 I am so upset I just want it to be sorted today so I can move on...

Fred Loya Insurance / Auto insurance

Me
Melanie from Houston on Feb 10, 2017
Run from this company as fast as you can!!! I have been a customer for years with fred loya. With no accidents and no tickets, my coverage rate steady increases. Dec. 2016 my car was hit. The other driver was at fault. They claim that they paid the person who hit my car. Really? I argued...

Outsurance / Car insurance

St
Stevekotze on Feb 10, 2017
Yesterday, 9 Feb 2017, I have tried to cancel my vehicle insurance with OUTsurance, because I have found a better offer. After 35 minutes of explaining that I am happy with the other insurer, the lady let me know that documentation will be sent to my email as confirmation. I soon got an...

Progressive / Auto insurance

Da
Daphne Bracewell on Feb 9, 2017
After being with progressive for 9 years doubled our rate. Called to try and talk with them about this or for them to at least match the other Company. All they said was sorry we can't. I understand rates go up slightly. But this was $1400.00 a year higher. Smell something fishy...

TD Auto Finance / Customer service

Ra
raremark on Feb 6, 2017
Friday, February 3rd, 2017 TD Auto Finance ordered my car reposed for non-payment. The tow truck sneaked in and took my car at 1:00 AM on Saturday Feb 4th. As you know everything is closed for the weekend which is very convenient to TD and to the company that will be charging storage...

General Motors / 2013 chevy traverse

Ne
necola table on Feb 4, 2017
Wednesday Feb 1 2017. Driving down Mack ave. Car lost power. No warning. No engine sensor warning. I almost crashed. very scary. Had car towed to Merrollis Chevy dealership. Called all day Friday to get update on car. THen I spoke to Tony he said for me to bring in my oil change receipt...

Progressive / Bill increase

Se
Sedat Ucar on Feb 3, 2017
So 6 months ago my bill was around $800 and then today I opened my bill and saw a $200 increase. I of course called and the guy told me that one of my neighbors had a high medical plan and that people in my town were speeding and getting into accidents so they raised my bill.This is the...

DNA Insurance / Motor trade insurance

Ja
jamesrose on Feb 3, 2017
Had a quote for £800 which I accepted. Paid £200 deposit then was told very very quickly now you have paid the £200 you will be debited £101 per month for 9 months. Hang on the premium is £800 and now its £1100. I just paid £200 so the interest on £600 is £300. No thanks cancel it. Let me...

Honda Financial Services / After early payoff — cannot get title reissued or formal payoff statement from honda

Co
coleen59427 on Feb 1, 2017
Customer number : 1007762 AHFS Account # 165676919 2013 Honda Odyssey Purchased in Missoula Montana June 12 2013. Paid off 10.20.2016. As a senior citizen who served my country in the war I have been abused and disrespected by the Customer Service people at AHFC.. I paid off a 2013 Honda...

GEICO / auto insurance policy 4466-66-43/09245 (2015 Traverse and 2009 mini cooper)

Ca
Callista and Paul on Jan 31, 2017
In December 2016 we spoke with a GEICO sales rep and decided to terminate our current Allstate insurance and switch to Geico. Effective this year we spend the winters in Fla and summers in NY. We insure the 2 above vehicles in Fla and a separate GEICO policy covers the NY vehicles. Your...

Hollard Insurance Company / Customer service is substandard and unprofessional

Ni
Nico Sr Theunissen on Jan 31, 2017
I was in a accident on 31 Dec 2016. I called Hollard Insurance Emergency number and spoke to Zolo and gave her details of accident and that my vehicle is undriveable. She then called Towing Company, JR towing, that come a bit later. My vehicle was then towed to Paarl. Zolo told me that...
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