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Auto Insurance & Loan Complaints

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Geico / auto insurance

Brittany Brunt on Jul 18, 2017
Dear Sirs, I am writing in today to officially submit the events that were out of my control in reference to the repair of my Acura that led to me paying $490 for a rental car. The lack of and miscommunication between the repair shop and the rental company put me in an unfair position. Brittany...

Nationwide / insurance claim

Daniel To on Jul 18, 2017
Told me that I will be accepting fault of an accident when the other driver fled the scene of the accident and then came back 30 minutes later after I called the police and gave them the car's license plate because I acted quickly and took a picture with my phone. Anything could of...

Geico / adjuster unethical behavior

E Smith on Jul 18, 2017
My Name Is Eddie ownder of Destination Automotive & Recovery Inc. in Brooklyn Ny R#7113380. My complaint today is on Gieco adjuster Dmitriy Kostylev License #IA1407717. He has recently been switched to my are in brooklyn i have 5 claims with him and now 5 customer complaints of trouble...

Costco Wholesale Corporation / ameriprise insurance rate increase bait and switch practice

Robert Mitro on Jul 18, 2017
I decided to switch my car insurance to Ameriprise because I am an avid Costco member who trusts your judgement and process for delivering products to your members at fair prices. Because I am very loyal to my providers, it takes a very valid reason to make a change. The Costco/Ameriprise...

Gieco Insurance / rentals

wilfredorey on Jul 17, 2017
my name is wilfredo reyes i am a full covered geico policy owner and today I took my car to get hail damage repaired geico has told me rental is covered thats why i pay so much tell me why I am without a rental car today i went to there rental place to pick up a car and they told me its a...

Geico / car insurance quote

Milton Thomas on Jul 17, 2017
So... Let me explain this and why geico is very suspect. I filled out the app and everything online. Again, they jacked the rates up and it told me, online, seatbelt infraction from 2004. So, I called. The guy tells me nonono... Your surcharge is because you (Me) are a new driver who just...

Allstate / road assistance

Rizwana M on Jul 16, 2017
Hi.. I had my car break-down in middle of the road, luckily I didn't meet with any accident or block any traffic. I called up for my Allstate road assistance service fo towing. Customer service rep asked me to sit and she will call me back giving the towing company's details and estimated time...

Allstate / mva claim-0448065433/0448040436

sprpbpkp on Jul 16, 2017
I was hit by another Allstate client in March 2017. We both have Allstate, I thought this would be easy but it has been complicated. I have had to speak with the following adjusters: J. Ward. K. Duncan, L. Bryant, L. Joyce and C. Darby. All were on my case. I was seen for neck and shoulder...

Progressive / customer service

mzwest on Jul 14, 2017
Customer service failed to mention that rental service and road side assistance is an "add on". All I got from them was a "sorry". I have severe hail damage, they tell me they will pay out all but $4, 000 of my vehicle but they have to take custody of the vehicle. My husband calls and get...

Big Fish Games / chips removed from my account

Breezy711 on Jul 14, 2017
Big Fish GamesI have two complaints, I emailed and sumbittef a complaint about mad mouse and I did not receive the pot money or the 5 scatter I put in. My second complaint is I won a jackpot yesterday 7/13 and had 243 million. I did spend some and had over 200 million when I went to bed. I woke up with...

State Farm Mutual Automobile Insurance Company / claims

fordfocus on Jul 13, 2017
First off let me say, State farm has been the worst insurance company EVER. I started services with them just about two months ago, I have been lied to mislead, and robbed of my money. I am now 21 years of age, just about 2 weeks ago I was only 20. I had to experience of purchasing a bran...

State Farm Mutual Automobile Insurance Company / state farm auto insurance

Perronononononnn on Jul 13, 2017
They call people they don't have to call, wen you request to removed some one from you insurance they don't do that they don't even care. Now they get me in trouble, and get in trouble to the other person, I dont know what is they problem They are in irvine, ca. Agent: Jane lee, agency...

Geico / kyle short-so rude!! this guy is a manager, meaning he represents the company? shameful

Jennifer Rawr on Jul 13, 2017
I wish I could've recorded that conversation because I don't understand how this UNPROFESSIONAL, RUDE manager even got to his current position and hasn't yet been fired. I was involved in a three car rear-end where I was the first car and the second car, which is also insured under Geico, i...

Hong Leong Bank / complaint about bad services

Ac Larry on Jul 11, 2017
I had done my car settlement for vehicle PGL2695 at HLB Tesco Egate PenangBranch Branch. The staff promised to call me back. After waited for 3 weeks plus I called my car loan home branch, HLB Jalan Burma Penang Branch. They said Tesco Egate Branch didn't inform them about it and she will...

American Automobile Association / AAA.com / services and employee

cAu22 on Jul 11, 2017
Today, July 11, 2017 I placed a call at a AAA service center because I have been using their towing service without any issue until today. Prior to rendering the tow service, I was NEVER notified over the phone or through the app that there is a 7 mile limit on towing. However, Jovana...

Geico / price

Dara K. Yarosh on Jul 11, 2017
Dear Sir or Madam, 7/11/17 This afternoon I called Geico and replaced one car with identical make model but much newer (from 2003 to 2014). The service rep was extremely pleasant and competent, but told me that the policies would now cost over $300 more per year. I really like Geico, but...

Geico / geico auto insurance

Mattrick Smitty on Jul 11, 2017
I've been a longstanding customer with Geico for almost a decade. Recently, my insurance policy lapsed because the due date landed one day before I got paid. Once I recieved my check, I went to go pay my bill with them and they said it already canceled. They were very misleading when it...

Sedgwick Claims Management / unprofessional behaviour

Swati Gaur on Jul 10, 2017
Hi, I had an accident on 30th June. A truck (insurance - Sedgwick) hit my car from rear end. My insurance company files a liability claim with Sedgwick on 7th June after getting the police report. I have been trying to get in touch with the Sedgwick insurance company regarding my claim...

Erie Insurance Group / claim

DebWi on Jul 10, 2017
I was backing out of a space in a parking lot and was fully out and about to pull forward when another driver flew past me and threw his car into reverse and rammed me (hard)! I have six witnesses and video from the parking lot that shoes that I was pulled out of the space as he drove past...

American Automobile Association / AAA.com / home and auto insurance

Stevebehne on Jul 7, 2017
On hold for a hour and told I needed to call the bank after not being notified they did not get payment from bank. Really poor service for a member that has been with them since the 80's . Thinking of pulling all my insurance. I had to wait a additional 30 minutes to get a supervisor then...
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